Learning Manager Jobs in London

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

• Coordinate the efficient day to day management of the organisation’s rental income.
• Manage the rent arrears recovery procedure to ensure rent is collected as per Causeway’s rent collection policy.
• Contact tenants to agree repayment plans and advise on income maximisation.

We are looking for Maternity Cover for a Safeguarding Advisor.  If you bring both a breadth of safeguarding experience and an understanding of faith contexts, we have a new opportunity for you to use your accrued knowledge and skills for a good cause.

Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for a dedicated and knowledgeable Safeguarding Advisor. You will provide an expert and professional service on behalf of thirtyone:eight; including the provision of consultancy and engagement services, maintenance of policy, procedure and best practice guidance and contribute to the operation of our safeguarding helpline. 

We are looking for a person with strong communication skills and experience of providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team for maternity cover. 

With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice and legislation across diverse contexts (including the UK four nations), as well as a solid understanding of implementing safeguarding at a grass-roots level with faith organisations. In return you’ll get to work in a supportive and rewarding environment and the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings. 

Please note that this job could be home based, office based or hybrid.

The out of hours cover hours are: 7am-9am and 5pm-midnight weekdays; and 7am - midnight Sat & Sun. There are minimal calls coming through during this time so you would not be on the phone all these hours. 

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence. Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing. 

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010. 

About the Role 

We are now recruiting for an experienced Policy and Public Affairs Specialist to lead on planning and delivering Hibiscus’ work on racial and intersectional inequalities in the Criminal Justice and Immigration systems. 

Development, research and report writing will be a key aspect of this role; the successful candidate will be responsible for drafting policy recommendations, reports, and consultation responses on issues related to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems. Supporting the Head of Policy and Public Affairs, they will engage and develop relationships with key political and parliamentary stakeholders, developing and delivering a variety of public affairs initiatives to inform decision-makers and influence policy in Criminal Justice, Immigration and Violence Against Women and Girls (VAWG) sectors. The post holder will prepare press releases and statements to address prison and immigration reforms, identifying the gaps of adequate support for women, and will analyse external and internal quantitative and qualitative data relevant to our work.

As part of the role, the Policy and Public Affairs Specialist will be responsible for raising awareness and creating content on the treatment of Black and minoritised migrant women within the Criminal Justice System. The post holder will identify opportunities for influence, monitor trends and developments, and prepare communications, reports and policy briefings to help ensure our work has an impact.

The post holder will also be responsible for leading Hibiscus’ partnership work on the Women’s Justice Reimagined project, advocating for the reimagination of the Criminal Justic System. They will build on Hibiscus’ policy work to raise our profile within advisory and working groups, creating alliances with other organisations in the sector and collaborating with other specialist and third-sector organisations to campaign for policy change and increase policy and decision-makers awareness of the issues Hibiscus works on.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
 £30,500 - £34,000 *
*negotiable within salary band, depending on experience 

Team 
Policy and Public Affairs

Duration  
Two years (thereafter subject to funding) 

Hours  
Full-time (35 hours per week)

Location 
Hibiscus Head Office and across London, with flexible working arrangements considered. 

Reporting to 
Head of Policy and Public Affairs 

About You

The successful candidate will have experience working in the UK political context to influence change, with demonstrable experience in developing and implementing public affairs strategies and building relationships with policy makers to inform decision making in government and across the Criminal Justice and Immigration sectors. 

The candidate will have knowledge and experience in collecting quantitative and qualitative research methods to produce evidence-based reports, press statements, and legislative policy briefings. They will have in-depth knowledge of UK legislation and government institutions related to Criminal Justice, VAWG and Immigration sectors and an ability to analyse government and public policy reports to provide accurate and accessible briefings.

The successful candidate will demonstrate excellent verbal and written communication skills, with a strong self-awareness and ability to prioritise workloads whilst working collaboratively with colleagues.

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

Are you passionate about volunteers and looking for your next role? Great Ormond Street Hospital Charity is recruiting for a Senior Executive – Volunteering and Operations to play a pivotal role in transforming the Charity Hub at Great Ormond Street Hospital.
 

Whilst you’re employed by the Charity, you will work onsite at Great Ormond Street Hospital for a minimum of 3 days per week. The rest of the time will be spent working from home. 
 

In this role you will have the opportunity to build on our existing volunteer programme and have a significant impact on the Charity Hub. 
 

We are open to considering candidates on a full time, part time or job share basis. If you want to discuss before applying, please get in touch with us on our career page. 
 

Salary
 

The salary for this position is £35,051  and is a 6 month fixed term contract.

Key Responsibilities

As the Senior Executive – Volunteering and Operations, you will take on a varied role at the Charity Hub, including:

• Transforming the Charity Hub at the hospital into a vibrant and welcoming space. 
• Overseeing the recruitment, onboarding, training and daily management of Volunteers and Charity staff. 
• Ensuring that the Hub serves as a dynamic space, offering essential information for all and providing engaging activities for patients and families, so they can learn more about GOSH Charity.

This is the ideal role for someone who wants a role with impact and to make their mark on the Charity Hub. 
 

Some of the key goals this role is working towards include:
 

• Expanding the Hub’s opening hours. 
• Integrating the Hub into the hospital environment. 
• Developing a comprehensive activity calendar. 
• Building relationships with key hospital stakeholders. 

Skills, Knowledge and Expertise

We are seeking a friendly, approachable individual with strong organisational skills and attention to detail. The ideal candidate will have:

• Previous experience in volunteer management.
• Excellent relationship building and effective communication skills.
• Proven ability to multi-task, work in a busy hospital environment, and think quickly to problem-solve.
• High emotional intelligence and resilience.
• Strong administrative skills. 
• Happy to do moving and manual handling as part of the role.
• Proactive and organised with attention to detail.

Please refer to the full job description below for more information. 
 

How to apply 
 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. 
 

Closing Date: 8th November 2024

Interview Date: 14th November 2024 (Face to Face)

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site. 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.

We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role

This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.

How you will make a difference

As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.

I will work with the following people and teams
 • All staff and volunteers within the service
 • Service users and user groups
 • Community partners and voluntary sector groups
 • Strategic partners within the local authority and NHS Trust
 • Staff across all Rethink Advocacy services

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

**Interviews will take place on a rolling basis, so please apply ASAP. For suitable candidates, a detailed brief will be shared along with cover letter support**

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. They have a simple ambition – to stop prostate cancer damaging lives. The charity invest millions in research to revolutionise testing, treatment and care. And they work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

The role of Senior Philanthropy Executive is instrumental in growing PCUK’s Philanthropy income stream. You will be responsible for generating 5- and 6-figure gifts from trusts, foundations and major donors, through proactive identification of prospects and first-rate stewardship of existing donors. You’ll also harness the support of PCUK’s enthusiastic and influential Trustees, Senior Volunteers and Leadership Team, involving them in ‘making the ask’, thanking, as well as attending events.

As Senior Philanthropy Executive, you will: 

• Deliver 5- and 6-figure gifts from trusts and major donors from new and existing donors
• Manage a portfolio of medium to large sized trusts and major donors
• Identify and engage new prospects, with the support of PCUK’s Prospect Researcher
• Support the Head of Philanthropy and Head of Appeal with the development and implementation of our new major appeal strategy
• Provide assistance to the Philanthropy Manager and broader team with more complex relationships and applications
• Build effective, senior level relationships with Trustees, Ambassadors and the Leadership Team, identifying networks and providing comprehensive briefings

Ideal skills and experience:

• Demonstrated success in securing 4- or 5-figure donations in the charity sector
• Strong communication skills to engage with a diverse range of stakeholders
• Ability to spot opportunities and craft compelling funding proposals
• A strong collaborator who is also able to work independently

Employee benefits

Benefits include: 

• Flexible working, which includes hybrid working with core working hours of 10am to 4pm Monday to Friday, unless otherwise agreed
• 28 days annual leave plus bank holidays, increasing to 30 days after three full years service
• After one years’ service you have the option to buy and sell up to an additional week’s annual leave (subject to minimum/maximum leave)
• Enhanced maternity, paternity & adoption pay
• Enhanced sick pay
• Healthcare Cash Plan (Medicash)
• 50% discount on multi-gym membership. Our closest gym – Cottons London Bridge (next to our London Bridge office) – is a Tier 1 facility
• Life assurance (3 x annual salary)
• Free income protection scheme

Prostate Cancer UK believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything they do.

PCUK are committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men’s risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. Therefore, PCUK are particularly interested in applications from those from marginalised and vulnerable communities. This will help PCUK to create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind.

Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique. 

Working together with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.

As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need a creative and industrious person with excellent communication skills and ability to build strong relationships with trusts, community groups and individual supporters.

Key information:  

Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings per year (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere. 

Contract: Permanent. Full time 37.5 hours a week.  

Salary: Between £30,000 – £33,000 a year depending on experience. 

Benefits and entitlements:  Matched pension contributions - 7% of salary after probationary period, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.  

Reporting to:  Head of Fundraising, Village Water.  

Job Purpose  

Working across fundraising and communications you will develop and manage your own portfolio of existing Trusts and Foundations, community and individual donors, and research and prioritise new opportunities ensuring high quality stewardship to secure ongoing support. This role will focus on producing high-quality applications and reports to funders and by providing excellent account management and cross-team collaboration.  You will play a vital role in communicating our work through compelling positive case studies, stories, impacts, and images, to raise our profile and motivate people to give via supporting digital campaigns, website and social media channels. Engaging new, existing donors and all stakeholders via all communication streams is key. 

Responsibilities  

Trust Fundraising  

• Develop, manage, and maintain a trust and foundations fundraising portfolio with a clear, scheduled pipeline of funding applications, coordinating opportunities and team resources to meet targets.

• Cultivate strong working relationships with current and new trust and foundations, proactively seeking meetings, ensuring excellent relationship management.

• Collaborate with colleagues to create compelling proposals and reports.

• Work with monitoring and finance colleagues to inform impact and budgetary needs, ensuring timely reporting to donors in line with their grant conditions.

• Build resilient, long-term relationships with identified supporters, keeping them well-informed about events, campaigns, projects, and the charity itself, to foster a strong sense of belonging to Village Water, ensuring excellent stewardship.

• Use multiple research methods and communication channels to build and manage a prospective donor pipeline.

• Research and write applications to grant-making trusts, targeting an amount in line with Village Water's annual budget, with an emphasis on securing unrestricted funds where possible.

• Ensure all information on your portfolio of donors is well stewarded, recorded, and actioned in Village Water's database.

• Develop ad-hoc events and campaigns both in person and via Zoom, recruiting and managing volunteers where necessary.

• Send personalised thank-you communications and updates to individual supporters, manage ongoing engagement with regular donors, and oversee the distribution of physical milestone cards to celebrate significant achievements.

Communications:

• Create and curate a calendar of multimedia content to increase engagement and audience reach through digital and traditional marketing materials, social media posts, e-newsletters, and our website.

• Support the development and management of Village Water’s website, ensuring content and architecture are up to date, consistent, and engagingly showcase our work, current campaigns, news stories and calls to action.

• Lead on the development of paid for digital campaigns including budgeting, A/B testing, asset creation, copywriting, and reporting.

• Create a range of digital graphics and assets, including animations, images, videos, banners, and infographics.

• Design printed marketing items - such as reports, leaflets, flyers, banners, and signage.

• Develop a timeline for the ‘comms hub’ remote capacity building for the local partners in Zambia and Mozambique to train in specific comms activities, gather material and share learning.

General   

• Work collaboratively with staff, volunteers, external suppliers, and local partners to advance organisational goals. 

• Attend networking events and build relationships that benefit Village Water. 

• Participate in and report during weekly team meetings and, when necessary, at Trustee meetings. 

• Provide assistance for other fundraising initiatives as needed, promoting a collaborative work environment and supporting the overall fundraising efforts of the organisation. 

• Ensure compliance with the organisation's safeguarding policies by completing all required training. 

Skills and experience: 

• Demonstrable success in securing grants, including awards between £20-£100k. 

• Confident and effective communicator with excellent presentation skills, able to engage with a range of supporters in groups, individually, face-to-face, and remotely. 

• Proven experience in writing compelling cases for support and supporter updates that inspire and persuade donors. 

• Experience with Canva, Adobe, Salesforce desirable. 

• Ability to develop, analyse, and interpret budgets and financial information. 

• Strong database skills, including experience in fundraising performance analysis. 

Equality and Diversity 

Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential. 

Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance. 

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Immigration Advisor (OISC L1)
Westminster, London
Hours: Permanent, part time, 21 hours
Salary: £20,916 (£34,860 FTE)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an OISC Level 1 Advisor to provide tailor-made advice to individual clients with regard to child citizenship applications. This is an exciting role in our Immigration Team that will Act as a point of contact within the Centre for all queries and questions relating to immigration advice. You will develop your own caseload in partnership with the service manager, assess referrals, apply for fee waivers and provide casework support for other team members. You will work to Office of Immigration Services Commission (OISC), Specialist Quality Mark (SQM) and Immigration and Asylum Accreditation (IAAS) standards and keep up to date with changes in law and policy relating to refugees, asylum seekers and migrants.

Please refer to the job description for further information.

To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. 

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.  

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services: 

• 1,171 clients accessed advice and advocacy services, including immigration advice 

• 305 clients attended our ESOL classes 

• 250 children, young people and families benefited from our after-school and family support services 

• 61 people were supported by our counselling team 

What we can offer you 

• Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

• A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards 

• A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator 

• Flexible and hybrid working 

• A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations

• Real potential for growth and a clear and deliverable strategy already in place 

Our values  

• Empathy: we put ourselves in the shoes of those we work with.  

• Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.  

• Empowerment: we strive to empower our clients, helping them achieve their aspirations.  

Role Overview

Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff. 

Hours: 35 hours per week (including paid half-hour lunch break) 

Salary: £55,000 to £60,000 per annum permanent

Leave: 26 days per annum plus bank holidays 

Responsible to: Chair of trustees 

As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:  

Strategic leadership  

• Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.  

• Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.  

• Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.  

 
Governance and organisational management  

• Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.  

• Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.  

• Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.  

 
Financial management and human resources  

• Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.  

• Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.  

• Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.  

 Fundraising  

• Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.  

• Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.  

• Focus on growing unrestricted funds to reduce reliance on grants.  

Advocacy and influencing  

• Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.  

• Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.  

• Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.  

 General duties  

• Undertaking any other related duties as required and appropriate to the role.  

Person specification  
Essential criteria  

1. Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.  
2. Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.  
3. Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.  
4. Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.  
5. Financial management: track record of managing budgets and contracts effectively.  
6. Analytical skills: experience in complex report writing and data analysis.  
7. Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.  
8. Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.  
9. Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.  
10. Communication skills: excellent communication and persuasion skills, including experience in public speaking.  
11. Governance knowledge: understanding of governance principles in the voluntary or public sector.  
12. Safeguarding: experience in leading on safeguarding and health and safety.  

Desirable Criteria  

1. Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.  
2. Policy and advocacy: experience in asylum-related policy or advocacy work.  
3. Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.  

Our workplace 

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

RAK is an equal opportunities employer.  We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities. 
 
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website. 
 
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

​

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.

Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.

The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.

Key Knowledge and Experience

• Experience of Individual Giving fundraising or transferable experience.
• Experience of developing compelling marketing materials and copy for print, web and social media.
• Strong knowledge of Microsoft Office packages with advanced Excel experience.
• Experience of supporter stewardship and retention.
• Experience of managing external agency relationships.
• Experience of working with databases (Raisers Edge experience preferable).

Key Responsibilities:

• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 5 November 2024
Interview date: 13 November 2024

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.

If you want more than just a job, we want you.

Join the team and be there when it matters.

Job Title: Head Gardener

Period: Permanent

Hours: Part-time, 3 days-per-week, 21 hours excluding breaks, minimum of 1 Saturday a month + occasional evening work

Salary: Up to £31,500 p.a. pro rata

Reports to: Head of Operations / Co-Director

Key relationship: Garden Volunteers, Sarah Price, Exchange Managers

Responsible for: External partner relationships

Primary place of work: The Exchange, Erith DA8 1RA

About the role

The Exchange is looking for a talented, enthusiastic, and hard-working Head Gardener with a flair for plants, experience of working with communities, and a keen interest in Sarah Price’s naturalistic approach to gardens. The Head Gardener will further establish The Exchange as a destination garden, and a place for community learning and well-being. You will be responsible for our designer garden, its upkeep and development along with the design and delivery of a community learning/volunteer support programme. 

Please note: the ‘principal duties and responsibilities’ outlined below are not exhaustive. Other tasks and duties consistent with the role may be assigned.

Principal Duties + Responsibilities: 

The Sarah Price Garden

We are delighted to be home to a fantastic Sarah Price designed garden that wraps around The Exchange building.Sarah is one of the leading garden designers of her generation with three Chelsea gold medals and a portfolio including London’s Olympic Park, Manchester’s Whitworth Art Gallery, and the Maggie’s Centre in the New Forest. The Head Gardener is responsible for the maintenance and nurturing of the garden, which was planted by local residents, and in developing a programme for volunteers that supports with this maintenance. Key responsibilities include:

• Ongoing care and maintenance of the plants and garden to ensure the successful development of the garden in line with Sarah Price’s vision.
• Liaising with Sarah Price Landscapes about changes, upkeep, and development of the garden.
• Helping co-ordinate with Sarah Price and The Exchange any additional planting.
• Creation of opportunities for interaction with the public who visit the garden.
• Establish and manage The Exchange’s sustainable compost programme.
• Plant/equipment/materials ordering.
• Developing and caring for the pelargonium collection in the greenhouse 
• Propagating plants for sale and use in the garden.

Volunteer management

Community involvement is an essential part of what we do at The Exchange. Currently this involves a growing Volunteer Programme, where people come and learn skills from talented craftspeople, becoming part of “Making Communities”, in exchange for giving time in creating things For Community Use and/or Benefit. 

In relation to the garden, volunteers are supported through skills development and learning opportunities and give their time towards the garden’s ongoing maintenance and/or enabling wider public interaction. Participation in this programme also creates other benefits including social and wellbeing. We believe that time spent with volunteers/local community sharing skills and experience is an important investment and it will be your responsibility to ensure the volunteer team is supported and valued.Key responsibilities include:

• Developing and maintaining a group of volunteers to assist in the garden.
• Providing supervision and guidance to the volunteer team on practical horticultural tasks.
• Ensuring health and safety procedures are followed.
• Support with developing volunteers’ skills and confidence within the garden.
• Managing garden volunteer rotas and work tasks.
• Maintaining volunteer records including logging and evaluating volunteer hours.
• Keeping in touch with volunteers and potential volunteers through regular communications.
• Organising volunteer recognition events/activities, e.g. visits to other gardens.

Other

• Supporting development and delivery of new ideas to reach target groups and meet our aims, as laid out in our Engagement/Participation Strategy.
• Working with the wider team to ensure effective communications about the garden as visitor site, and place for learning.
• Exploring the potential for garden community learning programme development in line with the organisation’s aims and objectives.
• Working with the senior leadership team on relevant funding applications.

Personal specification 

Essential:

• Knowledge of, or willingness to learn about, Sarah Price’s approach to gardens, plants, and garden maintenance.
• Ecologically minded with a commitment to working organically.
• Practical experience and/or Entry Level Qualification in gardens and/or landscape management. NVQ level 2, RHS level 2 or equivalent experience.
• Excellent plant knowledge and a keen interest in gardens and landscapes.
• Familiarity with most horticultural tasks together with the use of basic tools.
• A willingness to work alongside and to support and develop other staff and volunteers.
• Motivated with an eye for detail and a desire to achieve high standards, ability to work on own initiative.
• Good verbal communication skills good organisational skills, a good understanding of Health and Safety issues.
• Experience of working with communities / different groups of people.

Desirable:

• A valid driving licence.
• Experience in propagation.
• Volunteer Management experience.

Deadline for applications: Wednesday 20 November, 12:00pm

Prospectus are excited to be working with UK for UNHCR to help them recruit for a New Business Lead – Corporate Partnerships to join their team. UK for UNHCR is the UN Refugee Agency’s national partner for the United Kingdom. They help refugees by advocating for their protection and raising funds that help UNHCR deliver humanitarian relief to displaced families across the globe. They are apolitical and believe that every person fleeing conflict and persecution has the right to seek protection, regardless of their race, religion, nationality, political affiliation, or social group.

Thanks to their UK supporters, UNHCR teams can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing care, such as education and healthcare, for families whose lives may remain in limbo for years.

This role is offered on a flexible full-time 18 months contract basis paying a salary between £44,865 to £49,848 per annum with flexible hybrid working arrangements at their London office.

This newly created new role will be responsible for securing high-value, seven-figure (financial and non-financial) partnerships with corporate entities that protect and empower refugees globally. The post holder will lead the prospecting cycle: from first meeting, through to opportunity development, through to negotiation and contracting. They will oversee the development and implementation of strategic partnership prospecting, manage relationships with key corporate prospects, and line manage a Senior Corporate Partnerships Officer.

They are looking for someone with a demonstrable track record of securing seven-figure corporate partnerships and developing new business strategies. They are looking for a candidate with demonstrable success across all types of corporate support, including grant-based, brand-led, pro bono, in-kind and employee engagement. They are looking for someone with demonstrable experience of working with multiple stakeholders in a complex, multi-cultural and international environment. The ideal candidate will have experience in business development in an international development or humanitarian organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers.  Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities.  Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

The Family Team Lead will assist the Family Service Manager in overseeing the operational running and leadership and management of our Family Team at our centre in Eastcote.

The Family Team Lead will be responsible for the line management of some of our Family Support Workers, as well as the direct delivery of services, including being the lead facilitator on some of our parenting courses.  As such, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure everyone who seeks support from us has the best possible experience. If you’re passionate about supporting neurodivergent people and their families, then this is an ideal opportunity for you.

There is no requirement for any experience of, or understanding of, autism / ADHD, as we will provide training on the conditions.  This role will best suit someone who is very organised, who is able to task switch easily between line management, project management, client facing support work, group facilitation, course content creation and strategic and operational planning activities, and who is able to interact with a high number of clients and staff each week in order to ensure the sufficient number of appointments are provided to meet our funder requirements. 

The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.

This role would suit someone with a key worker, social worker or teacher background.

Key Responsibilities – Project Lead

Line Management

· Organise and lead regular meetings for team members, including case management and monthly performance review meetings, fostering a culture of continuous improvement.

·Supervise the Family Team staff in fulfilling their own job descriptions, supporting their professional development and ensuring the effective use of resources

· Develop good knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives

· To ensure that the Family Team work collaboratively to manage and lead their clients in an effective way, in line with best practice and CAAS values, making a positive difference to the people we support whilst improving their outcomes

Project Management

· Support the Family Services Manager in planning, mobilising and delivering projects to better support clients across NW London

· Develop key relationships with professionals and funders in NW London to ensure effective mobilisation, communication, delivery and evaluation of projects

· Prepare risk management, quality assessment and process documents to ensure projects are delivered safely, effectively and in line with our policies and procedures.

Family Services Development

· Support the Family Services Manager in driving forward the family team strategic and operational plans, so that our family services remain impactful, user led, accessible and current.

· Ensure output, outcome and impact measures are considered, maintained and evaluated across staff and across projects to ensure continuous performance improvements.

· Provide first line safeguarding guidance to the team, to support them in delivering appropriate, safe and compliant safeguarding of all who access family services

· Deliver a programme of ongoing resource review and development, to ensure the PowerPoints, resources and tools used by the team in the delivery of their work are up to date, appropriately branded and effectively stored on our system

· Lead a programme of ongoing professional development within the team, to ensure that the different skills, knowledge and experience within the team is cascaded throughout the team, and new learnings and ways of doing things incorporated. 

· Support the development of a ‘Client Voice’ project to identify how best we can hear and respond to feedback from family clients that we serve – and those that we don’t currently serve – so that our services can be tailored and effective for our wide community. 

Key Responsibilities – Supporting Families – Direct support of families

Providing individualised support

· Offer one to one support as requested by families and professional agencies, e.g. by supporting families in preparing for or attending meetings with schools/health/social services etc. 

· Diligently record actions and monitor client progress using live reporting software, and assess risk and accommodation needs of the clients, to support their individual needs and protect them.

·Promote CAAS parenting resources, both in person and online.

· Develop knowledge and relationships of regional voluntary and statutory organisations and be able to signpost families to local agencies as necessary. 

Facilitating Workshops and Training

· Deliver training to professionals in schools, education settings and the community.

· Facilitate CAAS specialist parenting courses, such as our Understanding Autism course. 

Drop-In Support Co-ordination

· Our drop-in support service is the bedrock of our family support work, and we have offered drop-in support sessions for parents for over 20 years.  Our drop-in support service has grown in the last year, and now encompasses daytime and evening groups, both in our centre and online.  You will act as the lead facilitator for the overall project, sharing best practice across the different elements of the service, evaluating its effectiveness for those we serve.

Key Responsibilities – Liaison and Consultation

Outreach and Representation

· Serve as a representative of CAAS to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.

·Participate in community outreach efforts, including attending SEND specific local events

· Liaise with local professionals to create and sustain partnerships and coordinate services.

· Engage with statutory and volunteer services within the borough, such as health, social care, and Carers support services, to establish a support network.

· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.

Knowledge Management and Advocacy

· Remain up to date with all organisational services for accurate representation and consultation.

· Stay informed about existing support services in NW London.

· Keep abreast of national and local trends and developments affecting ADHD / autistic children and their families, identifying opportunities to raise awareness and develop suitable services and support.

Key Responsibilities - Organisational

Client Documentation and Communication

· Provide written reports as required by professional agencies and CAAS and develop appropriate project-specific monitoring or reporting requirements.

· Enforce and comply with GDPR standards for all data handling and communications.

· Uphold a neuroaffirmative approach in all communications, aligning with CAAS brand language and aesthetics.

Professional Development and Team Collaboration

· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.

· Participate in monthly supervision to enhance service quality and personal development.

· Attend, contribute to and lead a range of meetings with colleagues across the organisation, offering insights and feedback.

· Attend and deliver staff training throughout the year to remain updated with best practices and organisational procedures.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Family Services Manager.

· To actively participate in and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.

Person Specification - Essential

· Previous experience managing people and projects.

· Experience of co-production that values the expertise and experiences of all stakeholders, ensuring that services are more responsive to the actual needs and preferences of those they are intended to benefit.

· Have clear and confident communication skills, to represent the organisation effectively both internally and externally.  Demonstrate openness and authenticity through communication, embodying CAAS Values including integrity, valuing difference and foster trust and respect.

· Robust knowledge and experience of safeguarding practices and risk management.

· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of neurodivergent people.

·Show the ability to manage a diverse workload with competing demands

· Exhibit the ability to monitor and evaluate work effectively.

· Be proficient in computer software, as much of the work is managed through technology and computer systems.

Person Specification - Desirable

· Have experience or knowledge of working with neurodivergent children and their families, including an understanding of the challenges faced.

· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.

· Voluntary Sector Experience.

· Counselling, facilitation, or coaching skills.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis. 

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure. 

PLEASE NOTE WE FOLLOW SAFER RECRUITMENT PROCESSES, SO WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE

Fundraising Supporter Development Coordinator

About the role

CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.

Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;

· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;

· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI

How to apply:

For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.

To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities

Please note we will not consider CVs without a covering letter.

Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.