Learning Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 7 August 2024
Ref 6779
Save the Children UK has an exciting opportunity for a self-motivated and enthusiastic individual with proven experience of creating compelling donor communications and providing high quality administrative, financial, and fundraising support to a team to join us as our Philanthropy Executive (Trusts & Foundations).
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Philanthropy Executive (Trusts & Foundations), you will be responsible for maximising income through managing a portfolio of four-to-five figure partners and prospects, engage with key external supporters and help the team build relationships with individual philanthropists and trusts through meetings, events, tailored communications and funding applications.
You will also play an essential role in building and nurturing relationships with UK-based trusts, supporting both our international and UK-based initiatives.
In your day-to-day, you will:
- Coordinate and provide high-level stewardship to our Small Trusts Portfolio through quarterly mailings that highlight the achievements and impact of Save the Children, fostering long-term donor support.
- Create bespoke proposals for donations up to £75,000, supporting our diverse projects both in the UK and internationally.
- Assist the Trusts team in maintaining and developing donor relationships, contributing to day-to-day partnership activities.
- Collaborate with the High Value Engagement team to deliver a range of communications aligned with our departmental strategy.
- Support the Trusts team during emergencies to maximize fundraising efforts for humanitarian responses globally.
- Aid the Trusts & Foundations Lead with financial information, pipeline management, and ensure donor records are up to date.
- Represent Save the Children at peer networking meetings, showcasing our work and values.
To be successful, it is important that you have:
- Knowledge of fundraising or sales to help deliver our philanthropy ambitions
- The ability to motivate and inspire others to support our work to create maximum impact for children – a confident communicator
- Take a proactive and solution focused approach, always keeping in mind the bigger picture and align with our strategy and Save the Children's values
- Strong attention to details and an eye for innovation
- A proven track record of producing high-quality, effective communications materials to fundraise, inspire and influence others
- Understanding of supporter CRM databases, Microsoft Office software, data protection and fundraising best practice
- A commitment to Save the Children's vision, mission, and values.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: August 7, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you feel motivated to help victims of stalking?
Do you want to shape the future of our response to stalking and personal safety?
Do you have resilience and flexibility, to meet the demands this role brings, and enjoy working in a sharing and learning environment?
If yes, then read on.
ABOUT SUZY LAMPLUGH TRUST:
This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.
You will be working for a growing charity that delivers high value impact to those we train, those we educate, those we support and to the general public through our campaigning and policy work. Our Stalking Helpline offers support and advice to thousands of victims of stalking every year, while our bespoke advocacy teams work closely with partners and stakeholders across the Violence Against Women and Girls’ (VAWG) sector, the criminal justice system, and both statutory and non-statutory services to ensure our clients can live a live free from abuse and fear.
We are an organisation that has:
- been responsible for training over one million lone and frontline workers across all sectors in personal safety;
- campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
- supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.
ABOUT THE ROLE:
This role is about making a difference, supporting the most vulnerable, standing up against what is wrong, driving systemic change, and holding decision makers to account. We work hard so our beneficiaries sleep better at night, so families can reunite at the end of the working day, and so that victims of harassment and stalking are given the chance to regain control of their situations.
- As Director of Finance, HR and Governance, you will lead, continually improve and be held accountable for the Trust’s financial performance.
- You will have overall responsibility for HR and core areas of organisational support including IT, GDPR, and office administration.
- You will be a pivotal member of the Executive Team, providing strategic leadership in developing and managing Finance, HR and Governance.
- You will contribute to the implementation and delivery of the Trust’s strategy to secure long-term financial health and growth, enabling us to achieve our vision and mission.
Please read the attached Job Description and Person Specification for full details.
As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.
WHAT WE OFFER IN RETURN:
In return for our staff’s commitment and dedication, we offer a range of benefits, including:
- Hybrid working (minimum 40% in the office)
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
DISCLAIMER: Applications without a covering letter will not be considered.
All applicants must have the legal right to work in the UK.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Exciting Communications Leadership Opportunity in the Social Housing Sector
- Join this purpose-led Ombudsman to lead the Comms & Stakeholder relations!
About Our Client
The Housing Ombudsman service investigates complaints and resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities), as well as for our voluntary members (private landlords and letting agents).
They are a free, independent, and impartial service, whose vision is to improve residents lives and landlord services through housing complaints.
Job Description
The post holder will provide leadership and line management to the Communications & Stakeholder Engagement teams, ensure delivery of key business plan commitments and contribute to the development, design and delivery of the corporate plan as well as key communication and engagement strategies and plans. The post holder will also provide strategic challenge, guidance and support to the Ombudsman and senior leaders to manage key stakeholder relationships effectively.
Responsibilities and Outcomes:
To manage the brand of the Housing Ombudsman - developing strategies for all our external communication channels and platforms to increase the visible impact of our work and proactively seek opportunities to raise awareness of the Housing Ombudsman and develop our offer.
Be responsible for a comprehensive internal communication programme which includes multiple engagement channels and all staff events - driving internal engagement with key strategic documents such as the business plan.
Be responsible for ensuring the delivery of the Ombudsman's external-facing events including the Member Responsible for Complaints (MRC) Annual Conference and the 'Meet the Ombudsman' events.
To deliver quality stakeholder engagement with our members, the Residents Panel and key third parties, such as advocacy and advice agencies.
To assist the Ombudsman to identify emerging issues within the sector and political landscape, including proposals for influencing key policy makers and responding to relevant consultations.
To provide the Ombudsman and senior leadership team with coaching on crucial presentations (such as giving evidence at select committees or inquests), strategic and tactical communications analysis, advice and support.
To build strong, agile relationships with peers to proactively facilitate cross-directorate working and ensure that strategic thinking about communication is built into everything we do.
To lead and manage teams of communication and stakeholder engagement specialists to deliver the work to high quality standards in a timely manner.
To contribute to the development, design and delivery of the corporate and business plans.
To produce critically important corporate publications, such as our required consultations and annual report.
Be responsible for a Communications Grid tracking all internal and external engagement and activities.
To assist and support the presentation and publication of our casework, systemic work, Centre for Learning and Code compliance work.
The post holder should strive at all times to adhere to HOS values of Learning , Excellence, Openness and Fairness.
The Successful Applicant
The candidate that secures the Head of Communications & Stakeholder Engagement opportunity at the Housing Ombudsman Service will be able to demonstrate the following:
Track Record:
A track record of leading, managing and motivating professional teams.
Professional, senior level communications experience in an organisation with a high public profile and a track record of advising at the most senior level.
Proven ability to develop and deliver high quality and innovative strategic communication campaigns and powerful storytelling communications internally and externally across a range of channels with a track record in evaluation to ensure efficient and effective use of resources.
Proven ability to translate complex and sensitive information and communicating it effectively and appropriately to a range of audiences.
Extensive experience of working with the media in a high profile, national organisation including an up to date knowledge of social media and the way it can work alongside traditional media.
Experience of managing change and achieving results.
Experience in business planning, quality assurance and risk management.
Budget management
Knowledge & Skills:
Ability and agility to work flexibly in a context of change and ambiguity.
Comprehensive understanding of government and the wider public service arena including its political decision making processes.
Understanding of the wider social, political and economic environment and their impact on the issues, implications and challenges facing public sector organisations.
Good resilience and proven experience of working well under pressure.
Communicate articulately and confidently with a wide range of people.
Write clearly and concisely for senior audiences.
Influence and persuade others.
Strong IT skills including use of Microsoft Office applications
Behaviours:
Willing to be viewed as an ambassador for HOS
Demonstrably able to collaborate with purpose.
Exceptional communicator - keeps all relevant parties informed in a meaningful and timely manner
Has a desire to learn - asks how can things be improved and is open to views and feedback
Able to see things from others perspectives - can represent the interests of stakeholders in internal discussions
Motivates and leads others to deliver
Inspirational and actively builds trust and confidence
What's on Offer
Competitive Basic Salary up to £70,717 depending on suitability
27 Day Annual Leave + Bank Holidays rising with service
remote working with offices available in London and Manchester
flexi time working scheme
one professional membership paid for annually
annual health assessment
opportunity to join the Local Government pension scheme
enhanced Maternity/Paternity and Adoption leave
personal allowance to spend on well being apps
employee discounts scheme
volunteer days policy - paid leave for volunteering
employee assistance programme
Cycle to Work scheme
payroll charity giving scheme
HOS is committed to equality of opportunity in all its practices, policies and procedures. It is our intention to promote a working environment that is free from harassment, bullying, victimisation or discrimination, where everyone is treated with dignity and respect. We expect all staff to behave respectfully with courtesy and consideration, whilst carrying out their duties.
Application - To apply for this post your application must include:
A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
A Statement of Suitability (no longer than 1,000 words) explaining how you consider your personal skills, qualities and experience evidence of your suitability for the role, with particular reference to the criteria in the person specification. Please add this at the front of your CV
Interviews: W/C 22nd August 2024 and W/C 29th August 2024
The interview will take place virtually via Microsoft Teams. Further details will be released to candidates who are successful at shortlist.
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Personnel.
- Are you ready to take the lead in shaping the future of educational assessments and qualifications with one of the UK's top awarding organisations?
- Do you have significant years of experience in the awarding sector and a passion for developing high-quality educational materials?
TPP are partnered with one of the top awarding organisations in the UK that is looking for someone to join them as a Qualification Development Team Leader and shape the future of qualifications and assessments.
Benefits Package - Qualification Development Team Leader
- Salary: from £40,000, depending on experience
- Employment type: Permanent, full time - 40 hours per week
- Working arrangements: Hybrid, a mixture of home working and some time spent working in the South Yorkshire office.
- Personal Development: Career training and continuous learning opportunities.
About the Organisation - Qualification Development Team Leader
This awarding organisation is committed to empowering people through education, with a mission to develop assessments and qualifications that truly measure competence and potential. The team is passionate, team-oriented, and values integrity in every endeavour.
About the Role - Qualification Development Team Leader
As a Qualification Development Team Leader, under the direct supervision of the Head of Qualification Development, you will play a crucial role in overseeing and guiding the Qualification Development team. This position focuses on ensuring the creation and maintenance of high-quality, effective, and compliant qualifications and assessment materials, aligning with the organisation's goals and meeting regulatory standards.
Key Responsibilities - Qualification Development Team Leader
- Collaborate with various teams and key external partners to uphold regulatory standards, aiming for industry recognition.
- Lead and assist the team in developing compliant and relevant qualifications and assessment tools.
- Oversee risk management and conflict of interest in assessment design and development.
- Independently organise and manage team workload to meet business goals efficiently.
- Perform management responsibilities, including team performance, HR issues, and workload during staff absences.
- Identify and address team training requirements, offering mentorship and support.
- Assist in managing strategic objectives alongside senior management.
- Initiate and implement enhancements in team processes and instructions.
- Establish and oversee quality control procedures.
- Develop and maintain compliant and up-to-date educational and assessment materials, collaborating with external experts.
Skills / Experience Required - Qualification Development Team Leader
- Demonstrable knowledge and expertise in vocational education and assessment methodologies.
- Over five years of experience in the UK awarding sector.
- Strong skills in managing time, people, and resources, with a keen eye for detail.
- Experience leading projects and teams, fostering a collaborative and motivating environment.
To Apply
- Does this sound like your kind of role? Apply now with your CV only (no covering letter required) to start making a meaningful difference in the education sector.
Interview Process
- The interview process will be a multi-stage procedure designed to evaluate your skills, compatibility with the team, and your passion for education and assessments.
Deadline for Applications
- ASAP - applications will be reviewed on a rolling basis.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are seeking several Individual Giving Fundraisers to join a leading UK hospice charity. The organisation is renowned for the work they do to support and care for people with terminal illnesses. In addition to providing crucial hospice care, they also conduct research into terminal illnesses and campaign for better end of life care and support.
As an Individual Giving Fundraiser, you will be joining the charity’s mass fundraising function, which raises 8 figure sums for the charity every year. We are ideally looking for experienced fundraisers with demonstrable success in managing direct marketing and loyalty campaigns that drive income generation. There are openings available in the Appeals, Regular Giving and Prize Led teams.
This is a superb opportunity to join a leading charity which offers excellent staff progression and learning and development opportunities.
To be successful in the Individual Giving Fundraiser role you will need:
- Experience in an Individual Giving or direct marketing role within fundraising
- Demonstrable success achieving income and expenditure targets
- Excellent communication and stakeholder management skills
Salary: £28,000 - £32,000 (plus London weighting for those eligible)
Contract: Permanent
Location: London (hybrid, remote and flexible working offered)
Deadline for applications: Thursday 22nd August
If you would like to have an informal discussion, please email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
METRO is looking to recruit for the vacancy of Parenting Support Practitioner. This fulfilling and exciting role is dedicated to helping empower, equip and support parents of teenagers in the London borough of Greenwich. The role will support parents one-to-one through mentoring and coaching to improve their skills and confidence in managing relationships with their teenage children.
Programme
The METRO Parenting Support Programme is part of the Young Greenwich Partnership, delivering a new integrated programme commissioned by the Royal Borough of Greenwich. The essential purpose of the Young Greenwich programme is to enable young people to develop holistically, working with them to facilitate their personal, social and educational aspirations to develop their voice and reach their full potential. The programme is led by NHS Oxleas Foundation Trust (Oxleas) and delivered with Charlton Athletic Community Trust (CACT) partners, who, together with METRO, form the Young Greenwich Partnership.
The METRO Parenting Support Programme delivers coaching, group work, mentoring and counselling designed to help parents of teenagers achieve their health and wellbeing goals. This, in
turn, will allow us to achieve goals for parents and children and young people as part of the wider Young Greenwich programme.
Role
The role will include working with parents one-to-one and in groups to identify goals around improving confidence and wellbeing and using mentoring and coaching tools and techniques to help support parenting skills development. Topics will include understanding the developmental needs of teenage children, managing challenging behaviour, and looking after your health and wellbeing.
BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network. We tackle housing poverty around the world by working in partnership with communities and families to achieve their dreams of a safe and decent place to live.
“Home Equals” is a five-year global advocacy campaign, recently launched by Habitat for Humanity International and dedicated to achieving policy change, at all levels, to ensure that people living in informal settlements especially in the Global South have equitable access to adequate housing. Together, with partners, governments and communities, we can create lasting change so that people living in informal settlements have safe and secure homes.
As a global housing leader, Habitat for Humanity has a unique opportunity in ensuring that access to adequate housing is prioritized around the world. Together, we can advance policies that unlock the potential of people who deserve an equal shot at a decent home.
Purpose of The role
Habitat GB is seeking a dedicated and experienced Head of Advocacy to lead our efforts in advocating for policy change within the UK government (in particular targeting the Foreign, Commonwealth and Development Office) to prioritise housing in international development. This pivotal role will play a crucial part in supporting Habitat for Humanity's global advocacy agenda which aims to promote equitable access to adequate housing worldwide, focusing on informal settlements in the Global South. The Head of Advocacy will be instrumental in building Habitat GB's profile and influence, establishing strong relationships and coalitions with stakeholders in the UK, identifying lobbying opportunities, providing strategic political insight, and ensuring systematic monitoring and analysis of the international development political landscape. By collaborating with internal teams, external partners, and stakeholders, the successful candidate will drive meaningful change and contribute to addressing housing challenges on a global scale.
· Develop Advocacy Strategy: Lead the development of a comprehensive advocacy strategy aligned with Habitat GB's mission and the "Home Equals" campaign objectives, engaging key people in Habitat for Humanity's global advocacy team. This strategy should focus on advocating for policy change within the UK government to prioritize housing in international development.
· Delivery of Advocacy Strategy: Deliver activities to implement the advocacy strategy, working closely with Habitat GB’s senior leadership team and Habitat for Humanity's global advocacy team. Activities may include stakeholder engagement and coalition building, policy research and positioning, profile building, lobbying and political insight, and advocacy campaign, initiatives and events.
· Evaluation, Reporting and Learning: Establish mechanisms for systematic monitoring, analysis, and dissemination of political intelligence related to housing and international development issues in alignment with Habitat for Humanity International’s global metric tracking on advocacy impacts. Prepare regular reports on advocacy outcomes, lessons learned, and recommendations for future action.
· Collaboration and Coordination: Collaborate closely with Habitat for Humanity's global advocacy team especially on G7 related advocacy and implementation of the Home Equals campaign, other affiliates, and external partners to align advocacy efforts, share best practices, and coordinate actions for maximum effectiveness.
· Leadership and Management: Manage, motivate and mentor UK Housing Advocacy Manager, with regular 1-2-1s, setting individual objectives, giving and receiving feedback, progressing people and plans. Role model our values in line with Habitat GB’s inclusive approach to people and culture.
These responsibilities outline the multifaceted nature of the Head of Advocacy role, highlighting the importance of strategic planning, relationship building, political engagement, and impact evaluation in advancing Habitat GB's advocacy objectives related to housing and poverty reduction.
Person Specification
· Bachelor's degree in international relations, public policy, political science, or a related field (Master's degree preferred).
· Experience in advocacy, policy analysis, or government relations in the UK, with a focus on international development, housing, or related issues.
· Experience in developing, delivering and implementing advocacy strategies.
· Proven track record of successfully influencing policy change and mobilizing support for advocacy campaigns.
· Experience of directly engaging stakeholders and decision makers through events, networks, meetings and other mechanisms.
· Experience working in a cross-cultural or international context is desirable.
· Experience in senior management roles, encompassing strategic management and team leadership.
Skills and competencies:
· Strong understanding of the UK government structure, policy-making processes, and key stakeholders involved in international development.
· Strong interest and commitment to tackle housing poverty.
· Excellent communication skills, including the ability to articulate complex issues clearly and persuasively in written and verbal formats.
· Demonstrated ability to build and maintain effective relationships with diverse stakeholders, including government officials, NGOs, and civil society organizations.
· Strategic thinker with the ability to develop and implement advocacy plans, manage multiple priorities, and adapt to changing circumstances.
· Ability to collaborate with diverse teams across multiple locations.
· Self-motivated, organized, and capable of working under pressure to meet deadlines and adapt to challenges.
· Enthusiastic, positive, and proactive with a solution-oriented mindset.
· Demonstrated interest in our work and commitment to continuous learning and development.
· Dedication to contributing to the inclusive, people-positive culture at Habitat.
The role and responsibilities will be carried out in a way which reflects:
· Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding
Policy.
· A commitment to Habitat GB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 11 August 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 19 August 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
Hours:
Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu
Annual leave:
28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension:
2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage:
A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location:
2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future.
This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly.
Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England and are on the lookout for passionate and committed individuals who want to help push the charity to the next level.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate, and longer-term support to families, individuals, professionals and witnesses. Since we were established in 2012, we have grown to deliver our service across the whole of Wales.
In January 2024, we expanded the geographical area and recruited a brand-new team to deliver the service in the border counties of England and Wales, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This will be the first of several phases of expansion and the aim is to deliver our service throughout England and Wales in the coming years.
The post holder will lead an effective and cohesive management team across England and Wales overseeing the development and delivery of specialist services for individuals affected by sudden and unexpected death in children and young people aged 25 and under. They will ensure the team provide the highest standards of support, and that services are shaped by the needs of those who access them.
The key objectives of the post are:
- To lead upon delivery of support services across England and Wales, ensuring services are delivered consistently to a high quality and are embedded across a growing geographical area. To embed a growing team and develop relevant strategic priorities.
- To motivate, lead and develop a multi-disciplinary team to provide holistic services to families, friends, professionals, witnesses and individuals affected by sudden death.
- To establish pan-phase partnerships with key stakeholders to embed and develop referral pathways and raise awareness of the charity and its services.
- To work closely with the CEO, Director of Operations, Director of Transformation and Strategy and the wider Leadership Team promoting effective cross-team working that contributes to the overall objectives of 2wish and 2wish Cymru.
Main tasks and responsibilities:
1.0. Support services:
- To oversee outstanding service delivery across England and Wales that responds flexibly to emerging need in line with the business plan, key deliverables, budget and policies and procedures
- To leading on effective delivery and scaling up of services throughout the expansion phases
- To work closely with the Director of Transformation and Strategy to ensure a consistent approach to service delivery that aims to embed the service within existing child death procedures
- To oversee and monitor financial performance, ensuring effective deployment of resources and compliance against agreed targets/budgets
- To be responsible for Safeguarding and work with designated Safeguarding Officers to ensure services are safe for supported persons, staff, counsellors and therapists, volunteers, external partners and other key stakeholders
- To carry out regular risk assessments for services. Ensuring safeguarding concerns are followed up systematically, including making referrals to statutory services
- To oversee high-quality assurance of the service through monitoring of quality assurance systems, audits, management of complaints and learning from disruption
- To work with managers and Senior Leaders in the development and definition of new services, ensuring that operational procedures which support service delivery are fit for purpose
- To taking a hands-on approach to dealing with complex or difficult cases, particularly in new areas as we expand
- To oversee and further develop monitoring and evaluation processes to clearly demonstrate the impact the service has on individuals supported
- To contribute towards applications and reports for funders/ grants etc. in line with milestones /objectives and funding agreements
- To attend formal and informal meetings with the 2wish Senior Management Team and as required with the Trustee Board to review and report on progress
2.0. Leadership:
- To provide clear and visible leadership for a growing support team, with a specific focus upon leading and developing the support managers, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning
- To lead and motivate staff in the performance of their duties in a way which encourages loyalty, dedication and high professional standards, in line with 2wish Cymru and 2wish ethos, values and determined by the Leadership team and Trustee Board in our strategic plan
- To further develop a positive approach to change and growth in line with expansion plans and the subsequent changes to staffing and areas of service delivery
- To establish and maintain effective working relationships on a local and national with referral partners and key stakeholders including police, health and professionals involved in child death procedures
- To oversee the development of training packages to encourage education and awareness around the experiences of those affected by sudden death
- To work closely with the CEO and Leadership team to support the work of 2wish nationally
- To ensure that the voices and needs of those affected by sudden death in children and young people are at the centre of decision making in Wales and England
- To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with regulation, guidance, standards, government policy and research relating to sudden child death
3.0. General:
- To show respect and sensitivity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To undertake any other duties deemed commensurate with this post as directed by the CEO or Deputy CEO
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to an enhanced DBS check.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events, discounts for family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone/E-sim for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts.
About The Role
40 hours per week
At the National Memorial Arboretum, we believe in building on potential. As a Sous Chef your ability to ensure the prompt service and provision of all meals and services at the required times in line with the Food Services Strategy could have a real impact on people’s lives.
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.
As a Sous Chef you will be responsible for operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, ‘pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.
If successful, the main duties of your role will be:
- To support the Executive Head Chef in the delivery of the Food Services Strategy.
- Consistently maintain high standards of food service and provision to meet the expectations of Staff, Volunteers, visitors and clients.
- To ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef.
- To take operational control, including supervision of all kitchen staff, of any of the kitchens, food production, food service and pot-wash areas as required by the Executive Head Chef.
- To assist the Executive Head Chef with menu planning, rota changes, staff training and stock control..
- To report any customer complaints and compliments and to quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible.
- To help ensure that all members of staff adhere to both statutory regulations and NMA’s policies on food safety and health and safety within all catering areas.
- Work with the Executive Head Chef to ensure that effective induction, supervision and appraisals of catering staff are carried out and that training needs are identified and met.
Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR. The post will be working 40 hours per week on 5 days out of 7 basis.
About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
Diversity Statement
We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.
We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding role within an inter-sectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Refuge Worker.
We exist to end the harm done through gender-based violence. Our mission is to prevent violence and abuse, while providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to help them achieve independent lives, free from abuse.
Our core values, developed in consultation with staff and service users, are rooted in feminism and intersectionality. We are committed to being survivor-led, trauma-informed, empowering, diverse, anti-racist, and anti-discriminatory.
About the Service
The Multiple Disadvantage Refuge Worker role is dedicated to providing specialist support services to women living in refuge who have multiple needs, including those who have experienced domestic or sexual violence, mental illness, or problematic substance use. You will liaise with partner agencies to ensure that the services delivered are of the highest standard and align with our organisational aims and objectives.
About the Role
As a Multiple Disadvantage Refuge Worker, you will work with women residing in refuges across 7 Pan London boroughs. Your responsibilities will include devising support plans that address their immediate practical and emotional needs and initiating the recovery process. You will connect women with more specialist support services as required. The role involves conducting risk assessments, creating safety plans, and identifying support needs such as accessing benefits, budgeting, and exploring resettlement pathways from the refuge. You will also promote social inclusion, encourage independence, and foster the development of personal resilience. Building a support network for women and promoting engagement with other services is a key aspect of this role.
About You
We are looking for someone with relevant experience in providing specialist support services to women and families with multiple needs. You should have casework experience in offering proactive and emotional support to women who have experienced domestic abuse, aiding them in their recovery and rebuilding their lives. Experience in multi-agency working and maintaining a professional manner is also essential.
We understand that you may not possess all the knowledge, experience, and skills listed in the Job Profile Document. However, your interpersonal skills, passion for making a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively are equally important. If you are interested in learning more about the role or are unsure whether to apply, we encourage you to contact our recruitment team.
How to Apply
If you are passionate about supporting survivors of gender-based violence and meet the requirements outlined above, we would love to hear from you. Please Contact for more information or to apply for the position.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Co produce In Reach services at the Assessment Centre so that we are able to action plan jointly with partner agencies and feed into any action plans in regard to customers support needs e.g. Substance Misuse treatment plans
Attend training and workshops that are delivered via partner agencies were possible to provide a through and up to date assessment.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
We have an exciting opportunity for a Communications Support Officer to join our team based in Chingford London.
Location: Gilwell Park. Chingford, London (with hybrid working)
Salary: £29,486 per annum Band D, Level 3 (inclusive of Outer London Weighting)
Term: Permanent
Working Hours: 35 hours per week
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
About The Communications Support Officer Role:
Come and join our Internal Communications Team, we’re a small but friendly bunch. It’s an exciting time to join the Scouts as we embark on a period of Transformation, and there’s lots to communicate!
You’ll support our Communications Managers to make sure our communications are volunteer focused and delivered at the right time. You’ll have the opportunity to grow and develop as you learn how to use our main channels including email, CMS and webinar. You’ll get to work alongside all members of the wider Marketing & Fundraising team, and the wider organisation.
This is an amazing opportunity to be part of some milestone communications moments for Scouts, as the plans from our Skills for Life strategy start to become a reality. Communications will be key for taking our volunteers on that journey of understanding those changes, the benefits for them and the exciting future for Scouts.
What we are looking for in our Communications Support Officer:
This role is perfect for you if you are passionate about planning, delivering and measuring the impact of clear communications.
You will also have:
- Proven ability to manage multiple projects and deliver on tight deadlines with good attention to detail
- Basic ability to use email marketing systems (e.g. dotdigital/dotmailer),
- Ability to work with a content management system (for example, Umbraco) and Google Analytics to review and refine content
- Ability to draft engaging copy for a wide range of different audiences
- Ability to work with and manipulate data within excel spreadsheets confidently
- Able to work collaboratively with colleagues and external providers and partners.
- Ability to understand, interpret and interrogate content challenges and co-create appropriate responses with subject experts
What we can offer you as our Communications Support Officer:
- Work in a way that suits you, your role and your team
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Four extra days to look after your family when they need you
- Five volunteering days to contribute to a cause that matters to you
- Three extra days off in December between 27 and 31 December (that’s our gift to you)
We are proud to be a family-friendly employer and offer…
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
Closing date for applications: 11:59pm Sunday 4th August 2024
Interviews will be held in person on: Wednesday 14th August 2024
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you love working with supporters or customers, and have brilliant administrative skills? And do you want to make a difference to people affected by breast cancer? If so, we’d love to hear from you.
This is an exciting opportunity to start your fundraising career working as part of a newly created fundraising products team. You’ll work on our sector leading virtual events programme, which has raised millions of pounds to date, as well as innovative product development to help us reach new audiences.
This is a varied role where you’ll play an important role in the smooth delivery of fundraising campaigns. A typical week may include providing brilliant stewardship to our supporters over email and phone, as well as to our online communities, and sending out fundraising materials. You might also develop new fundraising resources and content plans and help to setup a new campaign with the digital team. Joining a collaborative and fun team, you’ll be supported to learn and develop in your role.
About you
Having previously worked in a customer or supporter facing role, you’ll know how to provide a brilliant experience and be an excellent communicator. Friendly, organised and proactive, you’ll have great administrative skills gained in a professional environment where you’ve worked both independently and as part of a team.
You’ll have a passion for fundraising and it’s a bonus if you’ve worked at a charity before. Some experience working with databases or supporting online communities would also be helpful but isn’t essential. We’re looking for someone with a positive, can do attitude who is eager to learn, deliver results and be part of a high performing team.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am Friday 2 August 2024
Interview date w/c 12 August 2024
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
The Philanthropy Officer will be a vital member of the high performing Philanthropy team, responsible for both hands-on fundraising as well as providing prospect research and administrative support. This fantastic role offers the opportunity to gain wide-ranging experience across high-value fundraising, learning from skilled and successful colleagues in a sector at the cutting edge of philanthropic activity and helping to raise an ambitious £2.5m in 2024/2025.
You will be responsible for proactively identifying and researching new supporters, coordinating introductory letters to newly established trust and foundations, processing income, thanking donors, ensuring accurate and compliant data keeping, and providing administrative support.
There will be plenty of learning and development opportunities, from contributing towards our high value events, working with colleagues on 6 figure opportunities and drafting and reviewing our communications.
If the above sounds interesting, we're keen to hear from you. Previous experience working in a charity sector isn't essential and we're happy to hear from candidates from various sectors who are keen to work for Mind and make a real difference to the lives of those of us experiencing mental health problems.
Key duties and responsibilities
The post holder will:
1. Coordinate the monthly small trusts mailing programme, refreshing mailing lists and ensuring communications are tailored and compelling.
2. Manage a small caseload of higher value supporters and prospects, ranging across trusts, foundations and individuals, and raise income by initiating and developing meaningful and enduring relationships to support Mind's charitable delivery.
3. With a range of tools, help build a strong and up to date pipeline of appropriate funders for the wider team by identifying and qualifying new prospects.
4. Manage the thanking process for unsolicited gifts and donations, ensuring personalised, timely and sensitive communication with funders.
5. Work closely with Income and Operations, Finance and CRM and Data teams to ensure all donations are processed in a timely and accurate way, have correct income codes, resolve income queries, transfers and discrepancies and ensure that the team receives timely reports in the appropriate format.
6. Input into annual and quarterly phasing of income: setting ambitious financial ask targets for donors and prospects in your caseload, carefully monitoring and reporting on progress of income, assessing risk to the budget to inform current and future financial years, and working to mitigate any loss of income.
7. Where required, help with ad-hoc prospect research and due diligence requests, completing and refreshing research profiles, using external resources and databases.
8. Provide support on stewardship event activities including coordination of guest lists, writing guest profiles, recording invites and activity on the database.
9. Support and coordinate team communications, including writing and reviewing copy for impact reports, newsletters, thank you letters and annual review mailings.
10. Ensure Mind's database has accurate and up to date records which adhere to Data Protection requirements and produce reports as required to help senior officers and managers analyse pipeline movement and income projection.
11. Undertake the accurate recording and maintenance of donor records on the database (Microsoft Dynamics), and other systems, adhering to business rules and protocols, Data Protection and Fundraising Regulations.
12. Stay informed of Philanthropy trends across the sector, actively participating in fundraising networking groups and bringing ideas to inform Mind's philanthropy activity.
13. Develop and maintain relationships with key internal contacts across departments such as External Relations, Mind Cymru and local Minds as appropriate.
14. Undertake any additional duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We're looking for a Finance Officer to join our Finance Team, located at our Head Office at Caledonian Road.
£30,282.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Finance Officer will be a key member of the Finance Transactions Team and will undertake a varied and interesting range of income, rebilling and cash collection tasks.
The post -holder will assist in ensuring all invoices are issued in a timely manner and for maintaining the debtor ledger.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Process all periodic and adhoc invoices for contracts, rebilling other activities undertaken by the business, on the invoicing system (CSB) per the required timescales
* Liaise with colleagues in the business to establish correct invoice data and required supporting information
* Assist with updating customer data including contact and address information on CSB and SUN
* Provide debt analysis ( spreadsheet and/or reports generated by the arrears management module (Collect Plus) ), as required
* Monitor the Rebilling and Income mailboxes and deal with queries and invoice requests promptly and effectively
* Assist in the provision of an effective credit control function by following established procedures to ensure prompt collection of Look Ahead's debts
* Assist with the allocation of payments by identifying cash received
* Participate in the periodic reconciliation of debtor accounts
* Maintain the invoice registers on an on-going basis
* Run month end reports and extract information as necessary.
* Work flexibly and co-operatively as part of the team and the Finance Department
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
* Is numerate and confident with figures
What you'll bring:
Essential:
Excellent time management skills, with the ability to manage their own workload
Excellent attention to detail
Ability to cope under pressure
Excellent IT & communication skills
Intermediate Excel skills
Desirable:
Experience of working as part of a Finance team
Advanced Excel skills
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.