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A fantastic opportunity to join us as Support Care Officer and combine your experience in providing great customer service, your excellent people skills, as well as your natural resilience and ability to answer large volumes of interactions about a range of topics.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
You’ll ensure an inspiring, engaging and personalised service for supporters and members of the public who contact our Supporter Care team by email, social media, telephone and post. Your role will be to answer questions and respond to comments about a wide range of topics, from our campaigns and general environmental concerns to routine administrative and donation enquiries.
A key responsibility will be to ensure the resolution of complaints regarding a variety of issues, including our campaigns, fundraising and allyship work – smoothly handling potentially challenging conversations about emotive subjects and putting forward Greenpeace’s point of view while remaining respectful and professional at all times.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
- High levels of resilience, with the ability to maintain a positive attitude and communication style when dealing with negativity and difficult/emotive interactions.
- Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
- Experience of effectively dealing with complaints or disagreements, resolving conflict and projecting a positive and helpful attitude by phone and in writing.
- Experience in a busy, dynamic team with changing priorities, working cooperatively with colleagues and managers.
- Excellent organisational skills and the ability to prioritise your own work, follow agreed work-plans and meet deadlines.
- Excellent written and verbal communication skills, with the ability to write engaging responses to enquiries and to judge the appropriate tone and content.
- A genuine interest in and enthusiasm for environmental issues and the work of Greenpeace – and a passion for sharing this with our supporters.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
Click the apply button to apply now.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
CLOSING DATE: 9.00 am 13 August
INTERVIEWS: 3/4 September
Job description
About the role
Sightsavers’ work in the field of education is driven by the principle of inclusive and equitable quality education and lifelong learning opportunities for all. We are looking for a Global Technical Lead – Inclusive Education to provide technical leadership and expertise in inclusive education to guide the development and delivery of specific initiatives and programmes.
As the Global Technical Lead for Inclusive Education, you will support Sightsavers to promote inclusive education for children, youth, and adults with disabilities in education systems in West Africa, East, Central and Southern Africa (ECSA), and South Asia. Working across multiple countries, you will ensure that disability inclusion is at the centre of conceptualisation, design and implementation of Sightsavers’ projects.
Strong communication skills in English and French are essential for this role, as is the availability to travel 12-16 weeks a year, nationally and internationally.
Principal accountabilities will include:
- To provide technical leadership and expertise in inclusive education at the programmatic level
- To strengthen the global programme portfolio in inclusive education through leading strategic and technical inputs in proposal development for funding opportunities.
- To pioneer new strategic initiatives and innovative approaches in inclusive education to improve and enhance the quality of Sightsavers’ work, especially in cross-cutting priority areas like climate action, gender equity and the use of data and evidence.
- To contribute to the research, innovation, policy, advocacy and communications agendas through close collaboration with interdepartmental teams and key external stakeholders.
- To undertake senior level representation of Sightsavers as an expert in inclusive education at national, regional and international professional and sector-specific networks, platforms, conferences and meeting
This is an ideal opportunity to build on your existing expertise in leading and developing programmes in inclusive education in lower income countries. We are looking for a skilled communicator with the ability to build strong working relationships across different departments and work collaboratively as a member of our cross-functional teams. To succeed in this role, you will need:
- A Postgraduate qualification (minimum Master’s) or equivalent experience in a relevant field, e.g. education, special needs education; disability, international development
- Business to fluent French language skills
- A proven record of leading, developing and implementing programmes in inclusive education in lower income countries.
- Experience of working with national governments and international institutions such as Global Partnership for Education, UN agencies, bilateral agencies as well as non-state actors to contribute to education system transformation.
- Knowledge of current developments, issues and best practice in inclusive education to effectively address the barriers to education for children with disabilities
- Able to travel for up to 12-16 weeks a year (regional and international).
This is a varied role, please read the full job description for further details
We're looking for a kind, compassionate and resilient Step Down Worker to join our homelessness & complex needs service in Kent.
£25,755.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
The role of a Step Down Worker is to provide ongoing support to IDVA clients where the risk has been reduced to a safer level or where a client is referred into the service as medium/standard risk.. The post holder will provide ongoing support which is bespoke according to need and will work in a trauma informed way providing holistic support to aid client's recovery from abuse. This post will be part of the male IDVA team and will work collaboratively with the IDVAs to manage case loads.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Manage a caseload of clients who have been stepped down from high risk IDVA support
Provide ongoing support with a range of client needs including but not limited to attendance at court hearings, mental health, substance issues, and housing support.
Knowledge of the criminal justice system. Understanding of Marac protocols.
Support clients to obtain orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Attending all court and Case Management hearings with clients
Carry out administration tasks in line with the role as directed.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents.
Managing any ongoing risks and creating safety plans when required.
Raising concerns of any increase in risk levels to senior IDVAs.
Attend case management session with IDVA Team Leader
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the
health and safety of yourself and colleagues.
Encouraging clients to attend relevant programmes when appropriate.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the IDVA Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
Good knowledge of the issues domestic abuse victims and survivors face.
Desirable:
Previous work with male victims of domestic abuse
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.
Volunteer Coordinator & Studio Assistant
Salary £24,552 Per annum (Pro Rata £19,642)
Location: Oxford, OX1 1BP
Contract: One-year fixed term
Hours: Part time, 4 days per week
The role of the Volunteer Coordinator and Studio Assistant is to provide support for volunteering activity across the organisation and visitor engagement within the new Studio space and Ground Floor Gallery. Based on a community consultation, we recognised a huge need for more space for participation work with local communities.
The Volunteer Coordinator and Studio Assistant will encourage reflective conversations with visitors in a lively, social atmosphere. These interactions play a significant role in building lasting relationships with visitors. Giving guidance and support to volunteers welcoming visitors on the Ground floor, you will create a safe and friendly welcome for everyone visiting the gallery. Ensuring volunteers themselves have a great experience, feel valued and contributions are celebrated.
Essential Skills
- Proven experience of working with volunteers and knowledge of good practice and legislation in working with volunteers.
- Excellent communication skills demonstrating emotional literacy and an ability to support the varied requirements of visitors and volunteers.
- Experience of working with the public and of providing excellent customer service, preferably gained in an arts, heritage or museum environment.
- An understanding of the principles of Equality, Diversity and Inclusion.
- Strong organisational skills
- A flexible, self-motivated, creative and enthusiastic approach with an ability to work independently
- A resourceful and responsive visitor-centred approach.
- Excellent communication and interpersonal skills.
- Experience of assisting or supporting workshops in art galleries and museums.
- Demonstrable experience of working with diverse materials and media.
- Demonstrable skills in using a range of software, including email, spreadsheets and databases.
Desirable Skills
- Experience of managing a team
- Training in First Aid
- Experience using Adobe Suite applications
- Experience of monitoring and evaluation
- Knowledge of safeguarding principles
Benefits
- 25 days annual leave plus eight public bank holidays.
- Employees are entitled to up to a 25% discount in Modern Art Oxford Shop and Café.
- Employee Assistance Programme
- Cycle and Home & Tech schemes available via BHN extras.
- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
About Modern Art Oxford
Modern Art Oxford welcomes more than 100,000 visitors each year with 10,000 attendances in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all of its visual forms. Over the last 50 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.
Applications must be received by 12 noon Monday 19 August 2024.
Initial interviews planned for 3 September 2024.
Ideal start date 23 September 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Modern Art Oxford is a registered charity and relies on core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors, and friends.
No agencies please.
METRO are looking to recruit an enthusiastic and dynamic individual to oversee our Men’s Health peer mentoring programme. Together with our peer mentors, you will be responsible for co-producing a programme of workshops, groups and social activities across our local boroughs, working in partnership with a wide range of external organisations. You will also lead on the recruitment, training and management of a team of fantastic volunteer peer mentors who utilise their own lived experience to support others in the local community.
To meet the needs of the people we support you will need to be a proactive self-starter who is able to work some evenings, weekends and work from a number of our different offices. This position is only open to applicants who identify as male,
Equality Act 2010 Schedule 9 Part 1) as the role will involve working one-to-one with men and running peer led support groups around men’s health.
Role
This role will predominantly focus on health inequalities regarding sexual health, mental health and drug and alcohol misuse. The worker will predominantly work with men, but also LGBTQ+ communities, Black and Asian heritage communities, migrant communities, people living with HIV and sex workers.
This role will involve training peer mentors, as well as coordinating the mentoring and group work programme.
Our peer mentoring programme covers a wide range of areas including:
- Improving mental health
- STI and HIV prevention - testing and diagnosis support
- Living with HIV
- Healthy relationships
- Sexuality and gender
- Fertility, reproductive health and parenting
- Sex and pleasure
- Sex work
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Fixed term contract up to 31 March 2027
Travel: Although you will be based in the Cardiff office, travel will be required within the region approximately 3-4 times per month.
VIEW THIS ADVERT IN WELSH ON OUR WEBSITE
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Do you have good practical experience of working alongside volunteers? Could you use your knowledge of volunteering best practice to help provide our volunteers with the best possible experience. If yes, you might want to consider joining our new Volunteer Experience Team based in 5 locations across the UK. We have exciting opportunities within our new Volunteer Experience Team to recruit new Volunteer Experience Coordinators as part of our 3-year sustainability plan in which we aim to expand and empower our network of volunteers delivering services to people with arthritis.
Our new Volunteer Experience Team is based within our People and Culture Directorate which delivers all our people related services across the Charity. We work together to ensure that Versus Arthritis is a great place to work and volunteer and that everyone feels, engaged, motivated, supported, valued and included and able to do their best for people with arthritis.
About the role
Our Volunteer Experience Coordinators provide best practice guidance at a local level to Versus Arthritis volunteers. Over the next three years you’ll be supporting the growth and diversification of our volunteer force and introducing new sustainable products (including digital) and processes to support them.
In this role, you will focus on empowering our volunteers by ensuring they receive a high-quality experience through forging relationships with them and ensuring they have what they need to carry out their volunteer roles. For example, you’ll be triaging queries, inducting and supporting new volunteers, delivering workshops particularly around digital awareness and competency, and encouraging networking between volunteers.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
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Great spoken, written and presentation skills.
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Ability to adapt communication style to audience.
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Ability to assimilate information and help drive forward change.
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Ability to build positive relationships quickly and to facilitate interactions between individuals and groups of people.
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Good IT knowledge and ability to share information with others.
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Ability to manage competing priorities and changing requirements.
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Strong collaborative team player as well as able to work effectively on own initiative.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: in the week commencing Monday 12 August using Microsoft Teams
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About the Role
This is an exciting opportunity to join Reprieve’s small, collaborative and dynamic fundraising team to help manage and grow our grants income, with a focus on trusts and foundations, and statutory donors.
Reprieve is fortunate to have the support of many long-standing funders who believe fervently in our mission, and in Reprieve’s ability to drive change. Working with the Head of Development, you will take ownership of relationships, build strong partnerships with donors, and harness opportunities to add value, and deepen our collaborations. You will be responsible for securing new grants, facilitating grant management in line with donor requirements, and leading on the preparation of accurate and compelling reports and communications.
You will also be responsible for prospecting and cultivating new donor relationships, expanding our grants income in a sustainable and considered way. You will join the team at a hugely opportune moment. We are currently developing an income strategy for 2025-2028, which will include new strategies for increasing and diversifying our income, including grants. Reprieve has an extremely healthy mix of restricted to unrestricted income, with only approximately 40% of our income being restricted. This means there is great scope for you to make impact by packaging up existing programmes into new grant applications.
You will enjoy building amazing relationships – both with our donors, and internally. Working collegiately with Reprieve’s incredible casework and finance teams, with our brilliant fellows and partners across the world, and with our impressive trustees, is key to success. You will also be a critical thinker, able to understand Reprieve’s needs and to help design and deliver grants that suit and enable our high-impact, highly strategic and often reactive work. You will also have excellent drafting skills, ensuring accuracy and clarity, while translating sometimes highly technical language into engaging content for a donor audience. You will be resilient and enjoy the challenge of fundraising for Reprieve’s clients and causes. You will be a quick learner who is able to regroup, reassess and go again with the support of the team.
You will be part of a friendly and skilled development team. As a small team we have a collaborative approach, ready to step in and support each other. You will have opportunities to grow and lead income streams, and to access training and development as needed. You will work with brilliant human rights lawyers, investigators and campaigners and will contribute towards addressing some of the most vital and cutting-edge human rights abuses across the world.
Location, contract and salary
This is a full-time role, permanent contract. The annual salary is £40,964 full-time per annum, less any required deductions for income tax and national insurance. After 2 years of service, the post-holder can expect to progress to a higher salary in line with Reprieve’s pay scale and salary increase for those on the Officer level.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 2 days per week from the London office and the rest of the week from home. Applicants must have theright to work in the UK currently and for the duration of the contract.
Full details and how to apply
Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 BST on 08 September 2024.
The client requests no contact from agencies or media sales.
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Supporter Development Fundraising Lead.
The Supporter Development Fundraising Lead will play a crucial role. We are looking for a high energy, passionate fundraiser who is highly relational. You will work towards the income targets including regular, one off and mission pot donations. In addition, you will understand goals that work together with income, including acquisition and stewardship targets, applying your strong knowledge of the Code of Fundraising Practice across all our activities and ensure we work in a compliant way.
The ideal candidate will be familiar with fundraising methods including prospecting, research, making initial contact, and growing a connection to our movement through one-to-one conversations and other communications channels. We’re looking for somebody who is highly organised and able to deliver events from concept to finish. You will also be a team player, able to engage and motivate other team members to get on board with fundraising and bring their expertise to the process.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.
TLG are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our friendly team as Head of Grants & Major Donors.
The right candidate will have compelling written communication skills, strong leadership qualities and will be excited and willing to contribute to our wider leadership team at TLG. Day to day, this role involves a wide variety of tasks including research, proposals, strategic development, relationship building and securing income. You will love working to targets and be highly motivated in your role to bring a hope and a future to struggling children and their families.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
Closing Date: Friday August 9th 17:00
Initial Online Interviews: Wednesday August 21st
Final Interviews: Tuesday August 27th at our National Support Centre in West Yorkshire
We're looking for a Finance Officer to join our finance team in Islington!
£30,282.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Finance Officer will be a key member of the Finance Transactions Team and will undertake a varied and interesting range of Purchase ledger and Rents tasks.
Purchase ledger duties will include the processing of invoices, query resolution and the preparation and execution of the weekly payments runs. The role will support the Rents Finance function and will assist with the timely posting of customer payments and adjustments onto the Housing Management system.
Full time role, hybrid working 2 days form Head Office
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Process invoices onto the system, ensuring transactions are accurately recorded and authorised as per current Standing Orders
Scan invoices onto the system or prepare for manual payment
Prepare and post the weekly invoice payment files
Prepare the weekly BACS and manual payment runs
Prepare petty cash reimbursements
Monitor the Purchase ledger mailbox, ensuring that queries and arising actions are dealt with, and invoices are registered on the system in a timely manner
Prepare month end accruals and reconciliations as required
Act as cover for the Rents function in ensuring rent adjustments are posted to Customer accounts in as per the required timescales
Act as cover for the Rents function in ensuring customer payment files including Standing orders, Housing Benefit and Allpay are posted to customer accounts in as per the required timescales
Prepare and post weekly rent interface files, update the bank reconciliation and monitor the Rents mailbox.
Run month end reports and extract information as required.
Work flexibly and co-operatively as part of the team and the Finance Department
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Is numerate and confident with figures
What you'll bring:
Essential:
Excellent time management skills, with the ability to manage their own workload
Proven customer service skills
Graduate in a Finance related subject
Excellent attention to detail
Ability to cope under pressure
Excellent IT & communication skills
Desirable:
Rent accounting experience
Experience of working in accounts payable
Experience of balance sheet reconciliations
Experience of posting journals and working with a general ledger system
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Yeldall Manor is a Christian recovery centre for men wanting to overcome their addiction problems. We have created this new part-time position to provide consistent and professional HR support to the organisation, bringing together various roles currently undertaken by a few different staff members.
The role will suit someone who can work under their own initiative (after training in our charity practices), experienced in overseeing the employee journey from recruitment and retention to departure. You will act as the first point of contact for HR-related queries, and ensure that the charity is compliant with all relevant legislation. This will involve dealing with all employment matters, building robust policies & procedures, and implementation across the organisation. You would also be responsible for preparing the staff rota and all related administration. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. Please see the job description for full information about this varied post.
As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical and administrative tasks with management responsibilities. We anticipate that you'll be based in the office for at least two days out of the three days/24 hours worked per week. This is in a lovely rural setting near Twyford (Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are ultimately helping. They inspire and motivate us just as much as we seek to encourage and support them.
As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
This vacancy has arisen as the result of the retirement of our current Fundraising & Marketing Director in Spring 2025. We are looking for a dynamic and experienced leader to take over this pivotal role within the charity.
Based across our two sites in North Weald and Earls Colne (Colchester), you will oversee the strategic management of our charity's fundraising, marketing, and communications. You will lead in the creation, development, and implementation of a range of revenue-focused strategies, and have overall accountability for a large team that generates the funds needed to keep the service operational. As a key member of our Executive Team, you'll collaborate closely with our CEO and other members to drive the delivery of our short, medium, and long-term goals.
Role responsibilities
- Lead the development and implementation of robust and diverse income generation and marketing strategies that meet both the current, and future, operational needs of the charity with a focus on lottery growth.
- Advise and support the CEO and Board on all fundraising and marketing matters.
- Develop and deliver income diversification plans.
- Lead the team in a positive and inspirational way to maximise all opportunities across our region.
- Develop and build working relationships with key stakeholders and other air ambulance charities.
What we’re looking for
You will have extensive fundraising experience in a compatible context, specifically across key areas of income generation. You must be target driven to achieve income objectives set. You will have appropriate qualifications or be qualified through experience in fundraising and marketing and/or communications.
We're seeking an applicant with excellent interpersonal and stakeholder management skills, high emotional intelligence, and the ability to build effective relationships at all levels. The ideal candidate will have experience working at a senior executive level, demonstrating sound judgement, political and commercial acumen, and exceptional planning and prioritisation skills. You must be resilient, target-focused, and capable of managing multiple tasks under tight deadlines while delivering exceptional standards.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
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The client requests no contact from agencies or media sales.
About Us
akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.
Job Summary
This is a 14-21 hours per week part time temporary 6 month contract. The pro rata salary for hours worked is between £12,658 - £18,987 per year (£31,645 full time equivalent).
There is one role that can be done from any of akt's offices in Manchester, London, Newcastle or Bristol.
This is an exciting opportunity for a well-organised and professional individual to join our team to support our work with young LGBTQ+ people facing homelessness. The role primarily involves quantitative data collection, analysis and reporting to inform akt’s strategic direction and demonstrate our impact externally.
You will need excellent analysis and communications skills, be highly organised and have the ability to present data in a format that is understandable, clear and can be utilised in a range of areas.
Key Responsibilities
- Conduct quantitative analysis of Services data, generating key insights to inform strategic direction and demonstrate akt’s impact.
- Produce regular internal reports for Services management on progress towards key performance indicators.
- Lead on presenting data to various audiences, including Services staff, senior management, Trustees, and funders.
- Build reports and dashboards on our CRM, In-Form (SalesForce), to support with data analysis and monitoring, and help Services staff to manage their caseload and performance.
- Coordinate and take the lead on specific projects relating to data collection, reporting, and/or impact monitoring including some cross-departmental projects.
- Continue driving a culture of data-informed decision-making and learning at akt, helping all colleagues to value Services data and to collect reliable and useful data about the work we do.
- Proactively improve data collection and reporting methods, considering creative and alternative methods informed by the young people we work with.
- Provide Fundraising and Marketing/Communication teams with Services data for external use, such as funding returns and applications, and fundraising appeals.
- Work autonomously and manage own workload, particularly around key reporting milestones: each financial quarter, and at the beginning of each financial year.
- Support other departments with internal and external research projects and requests for Services data, as commensurate with the role.
More information about the role can be found in the job information attached to this advert.
Application deadline: midnight (11.59pm) on Sunday 11th August 2024
Interviews: Tuesday 20th August 2024
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Are you passionate about supporting older people to develop and maintain their physical wellbeing? We are looking to recruit an Exercise at Home Coordinator, sitting within the Wellbeing & Connections team, to deliver a programme of activities that can support older people with mobility challenges through exercise at home.
The desired candidate will have a Level Three Fitness Qualification (PT) and will assist clients to gain confidence through movement, including chair-based exercise, and walking support for older frail clients in their home. The role is pivotal in enabling people with chronic conditions to become more active, and for people who have temporarily lost mobility to regain the confidence to walk. To ensure the ongoing effectiveness of this programme offer, the role will include training and supporting volunteers.
Role functions:
- Running our Exercise at Home programme – assessing new clients in their homes, prescribing exercise programmes for clients that align with their needs and goals, training volunteers to deliver the programmes, and managing the day-to-day running of the project.
- Delivering walking support sessions - these will be tailored to be accessible by those who have either recovered from a fall or have had surgery and need the confidence to access the community. These sessions will enable people to increase their mobility, whilst also having an opportunity to socialise with others in the local community. Training volunteers to assist clients with walking support will be a key part of the role.
- Co-ordinating other community-based physical wellbeing activities, including our monthly Flaneur Walks during the warmer months, and any new projects that arise.
- Networking with relevant local bodies, NHS trusts, GP clinics, and social services to make them aware of the services we provide and to strengthen our presence in the field.
The ideal candidate will have excellent interpersonal and organisational skills and have at least one year’s experience of working with older people. A Level Three Fitness qualification is compulsory and a qualification in delivering exercise programmes for those with mobility issues would be advantageous.
The client requests no contact from agencies or media sales.
The Royal Society of Chemistry (RSC) have a fantastic opportunity for a Programme Officer to join our small new team focussed on green and sustainable chemistry. The position is for a fixed-term period of three years.
You will be joining the RSC at an exciting time as we develop our next organisational strategy. The team will help shape how we build on and connect across recent work in areas like Sustainable Labs, Digital Futures, Future Workforce & Educational Pathways, Chemicals Waste & Pollution and the 25th anniversary celebration of our journal Green Chemistry.
Reporting initially to our Head of Science & Sustainability Strategy Lead, your work will enable us to explore and prioritise opportunities to maximise our immediate and long-term impacts in everything from sustainability conferences and communities to tools, professional development and beyond.
In this role, you will:
• Scope and prioritise RSC Sustainable Chemistry programmes e.g. convening, conferencing, developing tools, resources, standards & metrics, training and professional development, new communities.
• Work in partnership with colleagues to identify, evaluate & prioritise opportunities and impacts e.g. collaborating with Publishing, Membership, Science & Communities, Professional Development, Communications, Marketing, Data Science & Insights, Product Management and Business Development.
• Build partnerships in the UK and internationally with organisations that share our commitment to driving and supporting sustainability in science e.g. research funders, sister societies, sustainability-focussed for- and not-for-profits, universities, chemistry-using businesses, and their suppliers.
• Develop effective relationships with our member and journal communities to align with their passion and expertise in achieving green & sustainable chemistry goals.
• Develop and deliver Sustainable Chemistry projects and programmes
• Track and report impacts, and contribute to a culture of continual improvement and innovation
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will be able to work from home within the UK, with the expectation that you will attend the office a minimum of average two days per week initially, with some travel for meetings and events. If you need flexible working arrangements, please outline this in your application.
What we are looking for:
Essential:
• Background in science or science-related programme management and administration.
• Strong project and time management skills.
• Ability to deliver multiple projects in parallel and involving internal and external stakeholders.
• Customer focussed approach with excellent interpersonal skills and commitment to continuous improvement.
• Demonstrable ability to work both as part of multifunctional teams and independently.
• Strong written and oral communication skills.
• Strong teamwork and collaboration skills.
• Good IT skills and abilities.
Desirable:
• Experience interacting with people at a variety of levels in different sectors.
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.
About the RSC
We are a not-for-profit organisation with a thriving community including over 60,000 members, an international publisher of high-quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
If you have any questions, please contact us
No agencies, please. All recruitment enquiries from third-party recruiters will not be considered.
Apply for this job online
Location: Cambridge
Salary: £39,925 - £44,359 per annum plus benefits
Contract Type: Temporary
Hours: Full-Time or Part-Time
Closing Date: 04/08/2024
You may also have experience in the following: Sustainable Chemistry, Programme Manager, Programme Management, Project Manager, Programme Officer, Programme Development, Programme Lead, Policy Manager, Project Management, Development Manager, Project Delivery, Chemistry, Science Administration etc.
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