Learning jobs

We have an exciting opportunity to join our fun and vibrant visitor services team.

Reporting to the visitor services manager, you will be the first point of contact for all our visitors to shop and ICANDO London customers and HQ, delivering a high quality customer service. The role will include overseeing and delivering ICANDO London events, activities and sleepovers, administrative tasks in the shop and to manage member facilities in the absence of the manager. You will also support the administrative tasks for the facilities department.

Although training will be provided, it is essential that you have some experience with booking systems, word processing, and spreadsheets.

No two days will be the same - the only guarantee is a fun, exciting, busy, and proactive working environment!

Please note that this role is based full-time on-site at our London office, so weekend and occasional evening work will be required, on a rota basis, taking into account personal circumstances where possible.

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.

We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.

Harris Hill is delighted to be supporting a national cancer support charity in their search for a Corporate Partnerships Officer.

Epsom, Surrey (Hybrid) | Full Time | £35,000 per annum

This is a fantastic opportunity to join a growing and ambitious charity that provides life-changing support to people affected by cancer across the UK.

They are looking for a relationship-focused fundraiser to help drive the growth of their corporate partnerships programme. Working closely with the Director of Income Generation, Marketing and Communications, the successful candidate will support new business activity while managing and developing a portfolio of valued corporate partners.

This role offers the opportunity to work with a wide range of partners, create engaging partnership opportunities and contribute towards ambitious income growth plans. It would suit someone who enjoys building relationships, delivering excellent stewardship and helping corporate supporters maximise their impact.

Key Responsibilities

• Support the development of new corporate partnership opportunities.
• Manage and grow a portfolio of existing corporate partners.
• Deliver excellent stewardship and relationship management.
• Create compelling partnership proposals and presentations.

What They're Looking For

• Experience building and managing external relationships.
• A proactive and solutions-focused approach.
• Experience in fundraising, partnerships or account management would be advantageous.
• A genuine passion for supporting people affected by cancer.

The charity operates a hybrid working model, with regular attendance at their Epsom office and partner locations. Candidates should be based within London or the South East and able to travel as required.

Apply to Hannah at Harris Hill onto learn more and get the full job pack. Rolling recruitment

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….

Job Title: Refuge Worker

Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 9:00am on 10 July 2026

Interview Date: 16 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Barnardo's Adoption Midlands and South West has an exciting vacancy for a Social Worker to join its Service covering work predominantly in the Midlands, East & West.  You will be joining an experienced and stable staff group who embrace working in a creative, open and transparent manner with adopters, to provide children with permanence in a family who understand the lifelong nature of adoption and the impact of issues such as developmental trauma, attachment and neuroscience.

As a Social Worker you have the chance to make a real difference in the lives of Children, Young People and Families by:

• Recruiting, assessing and approving a diverse range of adoptive families to meet the needs of waiting children
• Matching the needs of children nationwide with the skills of appropriate adopters
• Ensuring all adopters have access to excellent training, guidance and support when they require it, including managing ongoing contact with birth family
• Working directly with adoptive families promoting a trauma informed approach and helping build and maintain family relationships
• Being part of Barnardo's undertaking to children, young people and adopters to continuously learn and improve

If you have a passion and drive to make a positive difference to children and adopters we would like to hear from you.

This vacancy is for a qualified Social Worker who is registered with SW England or is able to register with SW England.

The duties of this post require the applicant to have a full current driving license that enables them to drive in the UK and have use of a car and business use insurance.  Barnardo's is, however, willing to consider any proposals put forward by applicants that would allow them to do the job by other means.

The applicant will need to be able to participate in an "Helpline" rota Out of Office hours. There is additional remuneration for providing this service.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work life balance we therefore offer flexible working arrangements as the role involves some evening/weekend working and travel with occasional overnight stays.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

When completing the application please refer to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the Service described. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

As Data Officer, you will support the Head of Finance and Operations across a range of important day-to-day tasks, with a particular focus on income reconciliation, accounting preparation, the maintenance of our Salesforce CRM database, as well as using the CRM to run reports.

You will take responsibility for keeping Save the Rhino's data clean, accurate, and audit-ready — carrying out regular imports, cleaning routines, and backups, and producing reports that help colleagues across fundraising and communications to do their jobs effectively.

Alongside this, you will contribute to key financial processes including Gift Aid claims, VAT returns, and monthly management accounts, developing a solid grounding in charity finance. For the right person, this combination of data and financial responsibilities offers an unusually broad grounding - ideal for someone early in their career who wants to develop skills across both disciplines rather than specialise immediately.

You will be methodical and detail-oriented, comfortable working with data and spreadsheets, and confident following established and documented procedures while flagging issues when you spot them. You will be a collaborative team player, supporting colleagues across the organisation and keen to learn and grow within a small, committed team.

This is a new role for Save the Rhino, and it is one that might appeal to individuals with different experience and backgrounds. We are open to this role being full time (35 hours per week) or part time (28 hours per week). The hours agreed will reflect the experience of the successful applicant — a more experienced candidate may be able to deliver the full scope of the role in fewer hours.

For more information and to apply, download the application pack.

Contract: 1-Year Fixed Term contract
Hours: Full-time (40hrs/weekly)
Reporting to: Academy Director
Location: Remote 
Salary: £50,000 p/a + 3% pension contribution
Start date: September 2026

About us

Parallel is a small charitable initiative with big ambitions. Our mission is to increase the number and diversity of excellent young mathematicians. We are a Good Thinking project (registered Charity Number: 1147404).

Founded in 2023 by Simon Singh MBE and Dr Junaid Mubeen, our online Parallel Academy supports highly capable students to excel in maths, by providing them with structured programmes that develop their reasoning and problem-solving skills beyond the curriculum.  We currently support more than 10,000 students through the Academy, around 1000 of whom receive highly targeted support through weekly, small-group online tutorials.

We are at an exciting phase in our journey, with plans to expand tutoring to 5000 students over the next four years. Our students are motivated and ambitious. Our maths programme takes place outside of school hours, yet students have an average attendance above 95%. All of our work takes place online and is subject to safeguarding and data protection policies that are reviewed periodically to reflect up-to-date best practice.

Parallel has built a reputation for excellence, both in terms of the expectations we set for students, and the quality of service they receive from us. Our work is underpinned by an inclusive ethos; every student who applies for the Academy is guaranteed a place on one of our programmes. 

We work flexibly to both launch new initiatives and adapt our existing offerings. We pride ourselves on a creative approach to programme design and now face a familiar challenge of maintaining our quality and highly personalised approach as we scale up.

The purpose of this role
 

We are seeking an experienced Head of Operations to join and help lead our committed and energetic team. This role is pivotal to achieving Parallel’s growth ambitions while maintaining the quality of service we are renowned for. As a senior leader, you will be a lynch pin of our core team and will make a real difference to the life prospects of thousands of young students. 

On a practical level, you will coordinate and drive our core programmes, with oversight and accountability for their smooth, day-to-day delivery. You will also line-manage two full-time administrators (this may increase as the team expands), overseeing and supporting their work across communications, data and operational delivery.

We have established several processes and tools for delivering our programme effectively and the ideal candidate will have a sharp eye for process improvement and opportunity. You will need to understand and consolidate our current best practices, but also identify ones that need to be adapted or enhanced as we look to scale up. 

This role is offered initially as a fixed-term contract for 12 months, though we have every intention to extend the position longer term should the appointment prove successful. 

A note on working hours
 

This is a fully-remote role. As part of your contracted hours you will be required to regularly do some work during evenings and weekends (approx 5-8 hours a week). You may occasionally need to step in at short notice, outside of standard working hours, to support and resolve urgent operational issues.

There will also be periods when there is a higher workload (e.g., during student admissions cycles), so you may be required to offer some flexibility in working longer  - and then shorter - hours week to week. Time off in-lieu is provided for additional hours worked. 

In general, you will have significant autonomy in how you structure your working week, provided you ensure that our core operational needs are covered within the whole team.

Key responsibilities

Working for Parallel is challenging and rewarding in equal parts. On a typical day you will be fielding queries from parents, managing the logistics of 200+ tutorials a week and ensuring tutors are fully supported. We are a dynamic team that readily adapts to new situations and relishes the challenge of working through problems together. 

As part of your key responsibilities you will:
 

• Oversee the smooth day-to-day running of our Tutorial and Webinar Programmes, ensuring that sessions proceed as planned, and that any issues - from tutor cover needs to student absence requests - are swiftly and effectively addressed.

• Coordinate key aspects of our start and end-of-term administration, including payments, parent and student communications, website setup, spreadsheets and logistics.

• Oversee the admin team’s responsiveness to our high-volume shared inboxes, responding to the most sensitive student and parent queries and acting as a point of escalation where needed.

• Manage a small but growing admin team, providing regular guidance, support, and feedback.

• Play a key role in overseeing our student admissions cycles, from planning to testing, setup, delivery and communication of decisions.

• Make everyday operational decisions independently, exercising good judgement in when to bring issues to senior management.

• Work effectively with data (e.g. student learning data) - as managed through our central directories - and use it to guide decision-making and to support the effective running of our programmes. 

• Review our policies on an ongoing basis, ensuring that we are complying with our safeguarding and data protection obligations at all times and that our policies are built for scale.

• Support with schools outreach initiatives.

• Develop and document key administrative procedures (an ever-evolving ‘Operations Handbook’) to ensure that we have reliability and stability across all programmes.

• Help to shape and build on our ethos of high expectations, which translates into concrete policies regarding attendance, homework, participation and criteria for both admitting and removing students from our Tutorial Programme.

Role requirements
 

While there is no fixed template for working with Parallel, we consider the following requirements essential for this role:

• Proven leadership qualities, with the ability to act independently and decisively when the situation demands it. 

• Experience managing small teams, including multiple direct reports.

• Managed operations at large scale - you have executed product/service delivery to thousands of end users.

• Excellent project management skills, with the ability to delegate tasks and to track processes and outcomes.

• Exceptional written and verbal communication skills, with the ability to connect effectively with a diverse set of internal and external stakeholders.

• Proficiency in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools quickly and independently).

• Excellent with spreadsheets and data - you know your vlookups from your pivot tables.

• Nimble problem-solver who can think on your feet and approach complex situations with a flexible mindset.

• A ‘can-do’ attitude and strong team ethic - you are known as a supportive presence for your colleagues who will go above and beyond to make their lives easier.

• Demonstrable ability to work productively in a fully remote setup.

• A strong commitment to safeguarding, and the ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.
   

It is also desirable (though not essential) for you to have relevant experience in an education setting.
 

Please note that this role will be subject to an Enhanced DBS check. 

How to apply
 

If this sounds like you, please submit your CV and cover letter via CharityJob, or get in touch with any questions. 

Interviews will take place online after the closing date. As part of the selection process, shortlisted candidates will be required to complete tasks designed to assess relevant skills.

Finance Director

Hours of work 30 hrs / 4 days per week, permanent contract

Based Newhaven, with some hybrid working available after completing induction

Starting Salary £60K per annum pro rata

Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!

You will be a qualified accountant, with an understanding of the complexities of working within the 3rd sector funding framework.  With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently.  You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position in order to support the delivery of the services and enterprises, which fulfil the organisation’s mission and values.

You will also provide effective leadership and direction of the well-regarded finance team with a person-centred approach.

Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.

We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!

Interviews will be held in Newhaven.

Closing date: 5pm on Sunday 19th July 2026

1st stage interviews:  Wednesday 29th  July 2026 / 2nd stage interviews: w/c Monday 3rd August 2026

 For the job description and to apply, please visit the website

Completed application forms can be sent to HR

 You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team, and we would be happy to arrange an informal discussion with the CEO or current FD.

SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health

Registered Charity Number: 1094905

Company Limited by Guarantee: 3387617

We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….

Job Title: Refuge Worker

Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Fixed term (until 14 July 2027)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 9:00am on 10 July 2026

Interview Date: 16 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you a talented digital marketer with a passion for using digital channels to grow supporter engagement and fundraising income?

The Salvation Army is looking for a Senior Digital Marketing & Fundraising Officer to help drive our digital fundraising ambitions and expand our reach to new audiences.

Working within our Digital team, you will act as the Digital Lead for a number of fundraising teams, providing expert guidance and support to help them deliver effective digital activity. You will lead the planning, delivery and optimisation of digital campaigns across channels including paid social, PPC, display and email, helping to generate new supporter leads and grow income for the organisation.

You'll play a key role in developing innovative lead generation campaigns, creating engaging supporter journeys, analysing performance and sharing insights that improve results. You'll also help build digital capability across the department through training, coaching and collaboration.

We're looking for someone with strong experience in digital marketing and fundraising, a test-and-learn mindset, excellent stakeholder management skills and a passion for delivering measurable impact.

Join us and use your digital expertise to help The Salvation Army continue transforming lives and communities across the UK and Ireland.

Happy to talk flexible working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), job sharing and compressed hours (full-time hours condensed into a shorter week).

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

 Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing Date: 19 July 2026

Interview Date: To be confirmed

Join the Bumblebee Conservation Trust as a part-time Senior Project Development Officer and help secure vital funding for nature’s recovery across the UK. This permanent, part time and home-based role is ideal for an experienced bid writer and relationship builder passionate about conservation, fundraising and making a real impact for bumblebees.

The Bumblebee Conservation Trust is looking for a motivated and resilient Senior Project Development Officer to identify funding opportunities, develop compelling proposals, and build strong relationships with funders, partners and colleagues. Working closely with fundraising, conservation, science, outreach and consultancy teams, you will help grow the scale and diversity of income needed to protect bumblebees and restore habitats.

You will bring excellent communication skills, strong attention to detail and the ability to manage deadlines in a busy, collaborative environment. If you are solutions-focused, organised and excited by the chance to turn ideas into funded projects that support nature conservation, this is a rewarding opportunity to make a meaningful difference.

The Trust is an Equal Opportunities employer.  This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. 

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.

Please visit our website vacancy page to learn about the role and find out more information on how to apply. fund

The Society is looking for a new member of staff to develop, manage and coordinate the Make Your Mark in Volunteering Campaign. The Campaign Coordinator will provide project management and delivery of campaign events, training, communications, audience development, partner engagement and evaluation. They will liaise with and support the Make Your Mark Working Group, the wider Make Your Mark membership, community groups and external partners to ensure the implementation of inclusive volunteer programmes.

The Make Your Mark in Volunteering Campaign, is hosted by the Society and supported by the Make Your Mark Working Group.

Role: Make Your Mark Campaign Coordinator – 37 hours per week, fixed term to 31 March 2029, with extension pending further funding

Salary: £35,400 per annum

Pension: 10% pension contribution by the employer

Hours: 37 hours (five days) per week with flexible daytime working hours Monday to Friday, occasional evening and weekend work required with time off in lieu (TOIL) provided

Location: Hybrid at-home and in-person working based at the Society’s office at the National Museum of Scotland in Edinburgh, with some time in partner organisation offices, particularly Volunteer Scotland in Stirling. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.

Reports to: Make Your Mark Working Group; project managed by Sarah Pearce, Heritage Network; line managed by Jeff Sanders, Society of Antiquaries of Scotland; oversight group comprising Sarah, Jeff and Joanna Todd, Historic Environment Scotland

Probation: Nine-month probationary period during which time your skills and suitability for the post will be assessed

Find out more information on the Societies website.

How to Apply

Please submit a CV and a covering letter outlining how your experience, skills and knowledge meet the requirements (covering letter to be no more than two sides of A4) by the closing date to the Outreach Manager, Dr Jeff Sanders FSAScot.

Closing date: 11:59 PM (UK time) on 12 July 2026 

Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom during the week commencing 27 July 2026. Reasonable travel expenses can be claimed.

Applicants who are not shortlisted will be informed but unfortunately, no detailed feedback will be possible.

The Society of Antiquaries of Scotland is dedicated to meeting the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Please help us by filling in the Equalities Monitoring Form – a link will be emailed to you with receipt of your application. Filling in this form is voluntary and the results are anonymous and are not used in the recruitment process.

We’re hiring: Supporter Acquisition Manager at The Salvation Army

Are you a creative, insight-driven marketer who loves testing new ideas and driving growth? Do you want your work to make a real difference in the lives of people facing homelessness, poverty, and crisis?

Join The Salvation Army as our new Supporter Acquisition Manager and help us bring a new generation of supporters into our mission.

You’ll sit within our Acquisition & Innovation Team, where you’ll lead bold, multi-channel campaigns, test fresh ideas, and develop propositions that inspire people to take their first step in supporting our work.

You’ll also be part of our wider Individual Giving (IG) team - a genuinely fun group to work with. They also happen to deliver a sector-leading Christmas campaign that inspires thousands of people every year.

What you’ll be doing

• Deliver high-impact digital and multi-channel acquisition campaigns
• Test new ideas and optimise performance using insight
• Develop propositions and journeys that convert interest into long-term support
• Collaborate with a supportive, creative IG team that loves what they do

What you’ll bring

• Experience in supporter acquisition, marketing, or digital fundraising
• A test-and-learn mindset and creative approach
• Strong project management and stakeholder skills

If you’re excited by innovation, motivated by impact, and ready to help us reach more people than ever, we’d love to hear from you.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.  

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ  

Closing date: 30 June 2026

Interview Date: To be confirmed

Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.

The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.

The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.

Main Responsibilities:

• Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
• Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
• Participate in rota for answering the main Into Film phone line
• Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
• Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
• Assist with creation and distribution of support-focused surveys of our users
• Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
• Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Excellent customer relationship and service management skills
• Exceptional communication skills (verbal and written)
• Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
• A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
• A good understanding of the education market and curriculum (formal and informal)

Desirable:

• Familiarity with the Microsoft Office Suite (Office 365)
• Salesforce case management experience (Service Cloud)
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Apply before 17th July 2026

This role requires you to already have a Right to Work in the UK

Reporting to: Chief Operating Officer

Location: 122 Braymere Road, Peterborough, PE7 8NB (On-site work)

Weekly Hours: 40 hours per week (08.30 AM to 5.30 PM, Monday to Friday)

Salary: £32,500 p.a.

Annual Leave: 28 days annual leave inclusive of bank holidays

WELCOME TO GFA WORLD

Since 1979, we have been committed to serving the “least of these” in Asia and Africa, primarily in places where no one has ever heard the name of Jesus, so that those still waiting can experience the love of God for the first time. Today, nearly 3 billion people have little to no opportunity to ever hear the name of Jesus. Every single day, an estimated 70,000 people die without ever hearing His name.

We are partnered with National Missionaries serving as the hands and feet of Christ in Asia and Africa, children in poverty and suffering, and community development initiatives helping families in need of care or during disasters.

As a Christian missions order we are a small organisation, but we are deeply committed to doing our work with excellence, faithfulness, and care in everything we do. We function as a community, and by joining GFA World you’ll be joining a family that does life together—journeying toward Jesus, living for eternity, and making a difference for some of the poorest and most afflicted people on earth in Christ’s name.

Our Mission

We exist to ensure no one dies without knowing the love of Christ and give people the chance to experience a transformed life in Christ by partnering with National Missionaries to bring the love of Jesus to communities still waiting to hear His name.

WHY THIS ROLE MATTERS

GFA World's mission is to help people know Jesus and experience His love in places where there is little or no Christian presence. Every donation, prayer, event, communication, and ministry activity relies on strong systems and faithful stewardship behind the scenes. 

This role helps ensure that GFA World remains financially sound, legally compliant, operationally effective, and a healthy place for staff to serve. You will help steward the resources entrusted to us by our partners, support the staff who carry out the ministry, and maintain the systems that allow our work to grow sustainably.

As a small and highly collaborative team, we do not have separate departments for finance, human resources, compliance, facilities, health and safety, or operations. Instead, we rely on people who are willing to take ownership, learn new things, solve problems, and help strengthen the organisation wherever needed.

This role is ideal for someone who enjoys creating and improving systems, spotting gaps, and ensuring that important things do not fall through the cracks.

OCCUPATIONAL REQUIREMENT

As a result of our Christian ethos, this post is covered by an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to:

• Be a practising Christian and active member of a local church.
• Subscribe to GFA World’s Statement of Faith and the Nicene Creed.
• Demonstrate a personal commitment to our Mission and Core Values.
• Participate in and lead Christian prayer as part of normal organisational life.
• Work effectively with Christians from a variety of denominational backgrounds.

YOUR RESPONSIBILITIES

Finance & Accounting (25%)

• Maintain online accounting system (QuickBooks Online) and other related financial systems.
• Maintain and improve accounting structures, nominal ledger, and chart of account.
• Review, maintain, and automate transaction processing workflows.
• Upload and reconcile donations and other financialtransactions.
• Complete monthly and quarterly reconciliations.
• Process payroll and maintain payroll records.
• Oversee pension administration and HMRC submissions.
• Prepare budgets and reports in collaboration with leadership.
• Monitor actual performance against budgets and identify variances.
• Assist with year-end processes and external audits.

People & Culture (25%)

• Administer HR system (Employment Hero) and maintain accurate staff records.
• Coordinate recruitment, onboarding, and off-boarding processes.
• Maintain employment documentation, contracts, and policies in accordance with GDPR.
• Coordinate staff training and professional development records.
• Support performance review and appraisal processes.
• Help preserve and strengthen GFA World's mission, values, and staff culture.
• Assist staff and managers with HR-related administration and processes.

Compliance & Governance (25%)

• Maintain awareness of relevant employment, charity, and workplace regulations.
• Review organisational policies and recommend updates where needed.
• Maintain compliance records and organisational documentation.
• Support legal and regulatory compliance requirements.
• Coordinate organisational risk assessments.
• Maintain the health & safety master file and supporting records.
• Carry out routine health and safety tests.
• Organise mandatory health and safety trainings and checks.
• Maintain incident records and compliance documentation.
• Help ensure a safe working environment for staff and visitors.

Operations & Facilities (25%)

• Maintain the smooth day-to-day operation of the office.
• Order office supplies and consumables.
• Manage office equipment and coordinate repairs when required.
• Liaise with contractors, service providers, and suppliers.
• Manage office keys, alarms, access systems, and security procedures.
• Support office refurbishments and workplace improvement projects.
• Identify opportunities to improve organisational systems, processes, and ways of working.
• Take ownership of operational issues and see them through to completion.

CHRISTIAN COMMUNITY LIFE

GFA World is a Christian ministry, and prayer is central to who we are and how we serve.

All staff participate in regular corporate prayer as part of normal organisational life. These times include reading Scripture, sharing thanksgiving, and praying for the needs of the ministry, our staff, and the mission field.

The successful applicant will be expected to actively participate in these prayer times and, on occasion, lead them.

As with all roles at GFA World, staff are expected to support the spiritual life and mission of the organisation through prayer, service, and Christian fellowship.

ABOUT THE APPLICANT

We recognise that, to be great at your role, there are certain characteristics that are important and others that enable a good fit within our existing team and culture. But if you don’t meet them, get in touch anyway! You may be more awesome than you realise.

Required

• You are a practising Christian with active involvement in a local church.
• You have a heart for helping people know Jesus, even if your role is primarily office-based.
• You care about serving people in some of the world’s most underserved communities.
• You are willing to support the mission in whatever practical way is needed.
• You have experience in accounting and human resources administration.
• You are comfortable working with financial systems, spreadsheets, and IT softwares.
• You are naturally organised and detail-oriented.
• You enjoy creating order, systems, and clear processes.
• You take ownership of problems rather than waiting for someone else to solve them.
• You are comfortable researching unfamiliar topics and learning independently.
• You can manage multiple responsibilities and priorities simultaneously.
• You communicate clearly and professionally in both written and spoken English.
• You can work independently while also contributing positively to a team.
• You are comfortable handling confidential and sensitive information with discretion and integrity.

Desirable

• Experience with QuickBooks Online.
• Experience with Employment Hero or similar HR software.
• Experience processing payroll and administering workplace pensions.
• Experience preparing budgets or monitoring budget performance.
• Experience maintaining policies, compliance records, or organisational documentation.
• Experience coordinating staff training and maintaining training records.
• Experience with health and safety administration, risk assessments, and workplace compliance.
• Experience within a charity, church, ministry, or values-driven organisation.
• Experience identifying and improving organisational systems and processes.

GFA WORLD’S STATEMENT OF FAITH

We Believe:

•    That the Bible is the inspired and infallible Word of God, given to us by the Church – “the pillar and ground of the truth” (1 Timothy 3:15).
•    The Nicene Creed to be the official Creed of the Holy Church.
•    In one God, Creator of all things, eternally existing in three persons: Father, Son, and Holy Spirit, and that these three are co-eternal and of equal dignity and power.
•    In the deity of Jesus Christ; His miraculous conception by the Holy Spirit; His virgin birth; His sinless life; His death on a cross; His bodily resurrection; His ascension to the right hand of the Father; and His personal, imminent return.
•    That man was created by and for God; that by man’s disobeying God, every person incurred spiritual death, which meant they were no longer in communion with God, and physical death was the consequence; and that all people are given the option of being redeemed and restored to God.
•    The Lord Jesus Christ died for our sins and that all who believe in Him are declared righteous because of His victory over death and are, therefore, in right relationship with God.
•    Salvation means far more than being “saved from sin; we are saved for sonship, to be divinely adopted sons and daughters of God. Forgiveness is the precondition for God’s greater gift, the gift that will last beyond our death: the gift of divine life” (1 Corinthians 15:3-7).
•    Believers in Christ are destined to share in the life of the Holy Trinity. Sharing in the life of God, as God has shared in our humanity (1 Peter 1:4).
•    In the present ministry of the Holy Spirit indwelling all believers and thus enabling and empowering the life and ministry of the believer.
•    In the bodily resurrection of everyone who has lived, the everlasting blessedness of those in right relationship with God, and eternal separation for those who have rejected God’s forgiveness in His Son.
•    The sacrament of marriage to be ordained by God as a holy union between one man and one woman as biologically defined at birth.

OUR DESIRE

To be devout followers of Christ and to fulfil His Great Commission amongst people still waiting to hear His name for the first time, by training up, sending out, and assisting qualified labourers in partnership with the body of Christ

OUR CORE VALUES

1. Knowing the lord Jesus more fully & intimately
2. Being a people of integrity and excellence
3. Living in submission to God’s word
4. Being a people of faith
5. Being a people committed to prayer & worship
6. Having a servant lifestyle
7. Being a people of grace & love
8. Serving sacrificially
9. Being a people sold out to win the lost at any cost
10. Working together with the body of Christ

THE NICENE CREED

We believe in one God, the Father Almighty, maker of heaven and earth, and of all things visible and invisible.

And in one Lord Jesus Christ, the only begotten Son of God, begotten of the Father before all worlds; God of God, Light of Light, very God of very God; begotten, not made; being of one substance with the Father, by whom all things were made. Who, for us men and for our salvation, came down from heaven, and was incarnate by the Holy Spirit of the Virgin Mary, and was made man; and was crucified also for us under Pontius Pilate. He suffered and died and was buried; and the third day He rose again, according to the Scriptures, and ascended into heaven, and sits at the right hand of the Father; and He shall come again, with glory, to judge the living and the dead; whose Kingdom shall have no end.

And we believe in the Holy Spirit, the Lord and Giver of Life; who proceeds from the Father; who with the Father and the Son together is worshiped and glorified; who spoke by the prophets. And we believe in one, holy, catholic and apostolic church.

We acknowledge one baptism for the remission of sins; and we look for the resurrection of the dead and the life of the world to come.

Amen