Learning jobs
Job purpose
This role serves as a liaison for the BDA’s specialist group, sub-group and branch volunteer communities. Working closely with colleagues across the BDA, the role ensures a high level of support, maintenance and development of the organisation’s member led networks.
The role supports the work of the membership, marketing and communications team to coordinate activity and projects that promote the work of member volunteers and the wider volunteer programme.
In collaboration with the Volunteer Manager, the role supports and coordinates volunteer activity, providing advice, training and guidance to member volunteers as required. It is also responsible for developing, maintaining and managing strong relationships with stakeholders to drive engagement and enhance services for members.
The role acts as essential support to colleagues and works effectively across the MMC team and the wider organisation.
Job context
The British Dietetic Association, founded in 1936, is the professional association and trade union for registered dietitians in Great Britain and Northern Ireland. It is the largest organisation of food and nutrition professionals with almost 10,000 members.
The Membership, Marketing and Communications Team delivers and maintains responsive
member services and excellent communications to engage with our membership community in person and through both digital and print media. The organisation has a motivated and engaged network of high-performing member volunteers within our specialist groups and branches and a well-established volunteer programme, which we wish to continue to grow and develop.
All staff uphold the values of the Association (Professional, Dynamic, and Innovative) and represent the profession and the Association to stakeholders
Key areas of responsibility
Volunteer support and coordination
- Act as an internal contact for BDA specialist groups, sub-groups and branches, liaising with colleagues across the BDA to ensure the effective delivery of volunteer services.
- Serve as a main point of contact for the BDA’s regional branch network, which provides CPD and networking opportunities for members and other attendees at a local level.
- Provide advice, support and guidance to BDA specialist group and branch volunteers as required.
- Work with the events team to support the delivery of group and branch meetings and events (in-person and virtual), ensuring appropriate technical support and platforms are in place.
- Work collaboratively across BDA staff teams, specialist groups and branches to ensure members receive high-quality services, resources, events and information through appropriate communication channels.
- Support volunteer recruitment activity and deliver inductions for volunteers.
- Maintain regular and proactive engagement with committee leaders to strengthen links between volunteers, the BDA office team and other groups or branches.
- Attend group and branch meetings and events as required, representing the BDA.
- Build strong internal relationships to stay informed of policy, practice, education developments and key organisational priorities, helping to align volunteer activity with wider BDA work.
- Work with the Volunteer Team to ensure groups and branches operate within BDA policies, governance, financial and legal frameworks, and are supported to meet governance requirements.
- Support groups and branches to develop relationships with relevant internal and external stakeholders.
Resource, governance and development
- Work with the Volunteer Team and wider BDA team to develop and deliver new services, benefits and resources for the group and branch network.
- Support the identification, development and delivery of education and continuing professional development opportunities for member volunteers.
- Apply volunteering best practice to develop, review and maintain policies, guidance and tools related to volunteering.
- Support the Events and Volunteer Teams to deliver the BDA’s annual volunteer support day.
- Assist the Volunteer Team in providing governance advice and support to member volunteers, including developing and maintaining effective processes.
Communications
- Manage, and support the wider membership, marketing and communication team, to deliver volunteer communications channels by:
- Developing and coordinating content, opportunities and contributions for our regular Volunteer Ezine.
- Facilitate regular volunteer networking.
- Update content and develop content for the volunteer hub.
- Develop and coordinate content relating to volunteers, groups and branches for social media.
- Support internal communications and updates.
- Manage the volunteer inbox and responding to member queries as required.
General
· Act as an effective member of the Membership, Marketing and Communications team, contributing to team-wide campaigns and projects.
· Contribute to BDA office projects that support the organisation’s strategic and business plans.
· Travel as required to meet members, volunteers and other stakeholders.
· Undertake other duties as required.
· Comply with all relevant BDA policies and procedures.
Role Dimensions
Knowledge
This role requires specialist, advanced experience and knowledge, with a thorough understanding of volunteer management, governance and engagement, all of which are essential to the successful delivery of the role. It also requires advanced knowledge of BDA policies, governance and financial frameworks, alongside a strong understanding of the legal frameworks relating to volunteering.
Work Complexity and Judgement
This role supports the delivery of work across multiple business functions by communicating group and branch activity and initiatives. The work requires discretion, tact, strong interpersonal skills and effective stakeholder engagement. The role often involves managing complex situations and exercising sound judgement, frequently at short notice and in the presence of members, with issues and queries escalated to the Volunteer Manager as appropriate.
Impact on reputational risk
This role involves working closely with volunteers, members and internal stakeholders, representing the BDA in a professional manner. The postholder is expected to build and maintain appropriate internal relationships at all levels, managing the organisation’s reputation and exercising sound judgement in assessing and mitigating risk.
People management and leadership
This role is responsible for coordinating and supervising volunteers and plays a pivotal role in managing staff engagement with the volunteer network.
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
In this role, you’ll develop and align content to achieve two core aims: raising Bible confidence among Christians and engaging the spiritually open with the Bible in meaningful, accessible ways.
As Content Manager, you’ll lead a multi‑disciplinary team including a Creative Specialist, Editorial Assistant and Copywriter, playing a central role in shaping and delivering impactful content. You’ll work with the Head of Marketing to develop briefs that turn organisational goals into actionable content strategies and collaborate with colleagues to deliver and distribute that content effectively.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Closing date is 12 April 2026, first round interview date 20 April 2026 (online) and second-round interview date 29 April 2026 (Swindon)
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


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Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager you will be accountable for manging staff and volunteers, your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer). The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.
The role of the Fundraising Support and Admin Officer is to deliver high quality, responsive fundraising support across all areas of fundraising, and to drive forward AMMF’s fundraising activities, strategy and relationship development with supporters and funding partners, including the development and use of social media, and Microsoft Office, to achieve this.
It is expected the Fundraising Support and Admin Officer will develop an understanding of AMMF’s aims and objectives and its policies and procedures.
Tasks and Responsibilities:
- Successfully co-ordinate and manage all fundraising activities – which include individual giving, digital fundraising, events, In Memory, legacy giving and online shop sales.
- Support all aspects of contact with AMMF’s supporters and fundraisers, via social media platforms, the discussion groups and forums, email, including e-shots, mail and telephone.
- Manage and maintain the fundraisers’ events diary.
- Develop, maintain and manage a comprehensive database of supporters and fundraisers using a CRM system.
- Manage and record all information relating to fundraisers’ activities, results and income, including recording Gift Aid.
- Record, reconcile and provide accurate financial information to the CEO and trustees as required.
- Identify and progress fundraising opportunities to generate sustainable income.
- Support the Head of Events and Campaigns with the delivery of fundraising campaigns, ensuring they are cost effective and maximise income.
- Support the development of a fundraising and communication strategy.
- Manage all aspects of the charity’s online shop.
- Attend external AMMF networking, partner and fundraising events when required.
- Attend the annual AMMF conference and fulfil duties as required.
- Produce ad hoc reports to support senior management team as and when required.
- Carry out projects and/or any ad hoc tasks as required by the CEO and Head of Events and Campaigns.
General:
- Effectively communicate internally and externally, providing a professional and courteous service at all times.
- Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF.
- To be prepared to work flexibly, when required, to best meet the needs of the charity.
- To participate in team meetings, training courses, events, and e-learning where required/appropriate.
- Ensure that all administration associated with this role is delivered promptly, with particular focus on database management and communication with fundraisers and supporters.
- Ensure all activities and actions comply with the General Data Protection Regulation (GDPR) and relevant charity Codes of Practice.
Person Specification:
Essential criteria
- Previous experience and understanding of working within the charity sector and, in particular, of fundraising using a range of techniques including social media, and knowledge of fundraising platforms such as Justgiving, Enthuse, Benevity, Charities Trust, Much Loved, CAF.
- Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Instagram, Bluesky, and Hootsuite.
- Excellent organisational and time management skills.
- To be sensitive to the areas of work AMMF is involved in.
- Ability to motivate and enthuse colleagues, fundraisers and supporters.
- Willing and able to work outside usual office hours to support external events where, when and if required.
- Current driving license and access to /use of a vehicle (useful not essential).
- To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.
Benefits:
Annual leave: 31 days including Bank Holidays
Pension
On-site parking
Please note this is a full-time, office-based position (37.5 hours per week). Applications for a four day week will be considered (Monday, Tuesday, Thursday and Friday), with salary offered on a pro rata basis.
The client requests no contact from agencies or media sales.
Senior Project Officer (Community Development and Training)
Reference: SPOCDT26
Location: Home-based within or near Devon (with travel across the county)
Contract: Fixed term until December 2026 (10 months)
Hours: 15 hours each week
Salary: £28,000 FTE per annum (£11,200 actual for 15 hours per week)
Groundwork South is seeking a motivated and experienced Senior Project Officer (Community Development and Training) to support delivery of our National Lottery-funded Communities Prepared programme in Devon.
Communities Prepared works with volunteers and communities across England to help them build the skills, confidence and knowledge needed to prepare for, respond to and recover from emergencies. This includes supporting communities to plan for climate-related risks such as flooding, storms, heat waves, and severe weather.
This role will play a key part in delivering the final stages of the Devon Resilience Innovation Project (DRIP), a £7.3 million programme funded through the UK Government’s Flood and Coastal Resilience Innovation Programme and administered by the Environment Agency.
Working closely with partners including Devon County Council, you will engage with communities across Devon to increase awareness of flood risk and support them to strengthen their resilience.
About the Project and the Role
The Devon Resilience Innovation Project (DRIP) is testing innovative ways to improve flood resilience in communities across Devon. This role will focus on engaging 28 priority communities to assess uptake of support for community emergency planning and Flood Warden training.
Key Responsibilities
As Senior Project Officer, you will:
- Design and deliver a targeted community engagement plan across Devon.
- Raise awareness of local climate and flood risks.
- Support communities to develop emergency and flood plans.
- Help establish and support Flood Action Groups and Flood Wardens.
- Deliver training and workshops both online and in person.
- Work collaboratively with programme partners and stakeholders.
- Monitor and report on community engagement and participation.
- Track and evidence engagement activity and outcomes.
- Contribute to project meetings and programme reporting.
- Share learning with the national Communities Prepared team.
We are looking for someone with:
- Experience in community engagement or community development.
- Experience delivering training or workshops.
- Strong organisational and project management skills.
- Excellent communication and relationship-building skills.
- Experience working with multiple stakeholders or partners.
- Confidence working independently in a remote role.
- An interest in climate resilience, emergency planning or environmental issues.
- A willingness to travel across Devon.
Not all communities will take up the offer of support, so an important part of the role is ensuring engagement is clearly tracked and reported.
The role involves regular travel across Devon and occasional travel to Bristol for team meetings.
Knowledge of community emergency planning or flood resilience would be an advantage but is not essential.
Closing date for applications: Sunday 22nd March 2026
Interview date: Tuesday 31st March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
ABOUT US
SCOTLAND: The Big Picture (SBP) is a charity that works to make rewilding happen across Scotland, in response to the growing climate and biodiversity crises.
Our vision is of a vast network of rewilded land and water, where wildlife flourishes and people thrive.
We are an agile and progressive team that works in a spirit of collaboration with many different interest groups to:
- Drive support for rewilding.
- Commit more land and water to rewilding.
THE PURPOSE OF THIS ROLE
SBP is a growing organisation with an exciting portfolio of rewilding projects across Scotland. In tandem with ecological recovery, we work to develop nature-based
business models to establish rewilding as an economically viable land use in Scotland.
We deliver immersive Rewilding Experiences and a growing programme of Rewilding Training and Study Tours.
We are seeking a highly organised and financially astute individual, with sales experience, to take operational ownership of our Rewilding Experiences and to support our Rewilding Training programme over the next six months. The primary focus will be:
- Ensure the efficient delivery of our 2026 programmes
- Maximise bookings and income to support cost recovery
- Contribute to the development and planning of our 2027 programmes
The role would ideally suit someone based in the Scottish Highlands, although consideration will be given to applicants based elsewhere in Scotland.
Please see attached the full job description and person spec.
Please email your CV, plus a one-page covering letter detailing how your skills and experience equip you for the role.
The client requests no contact from agencies or media sales.
- Salary: £36,500 - £42,500 gross per annum (full-time equivalent[KL1] ), dependent on experience.
- Working pattern: This is a full-time role, based on 5 days per week, 1FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application.
- Contract: Permanent with 6 months' probation
- Member of: Campaigns and Communications Team, and Fundraising Team
- Reporting to: Head of Campaigns and Communications (Line Manager) and Head of Fundraising
- Direct reports: Digital Officer
- Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
Safe Passage International (SPI) is recruiting a Digital Mobilisation Manager (Campaigns and Communications) part of both the Campaigns & Communications team and Fundraising team to support and to enable continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum. This role is crucial in enabling continued and sustainable growth in our groundbreaking work to ensure that safe routes to sanctuary exist for all refugees
The Digital Mobilisation Manager will lead Safe Passage’s digital programme, sitting within both our Fundraising and Campaigns teams. They will mobilise supporters through timely actions; manage, develop and grow our digital channels strategically; and be at the centre of meeting our fundraising and campaign goals. They will lead on the development of our digital strategy with oversight from the leadership team, implementing it through expert, hands-on content creation.
This post is an exciting role, responsible for mobilising campaign actions and helping raise the money needed for Safe Passage to do its important work. You will bring a passion for digital developments and action, motivated to advance refugee rights and support the campaigns and fundraising team with team objectives. The successful candidate will be proactively progressing digital opportunities and innovations. This is a crucial role for Safe Passage International and an opportunity for the successful candidate to help develop the organisation, mobilising supporter actions to support campaigns and fundraising goals.
You will work as part of a collaborative Campaigns and Communications Team, Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.
We are looking for good transferrable leadership and organisational skills, as detailed in the
Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.
Our work is diverse across all the international locations in which SPI operates.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none), and pregnancy status.
We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities are not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please email SPI Human Resources Team. Contact details can be found in the Job Description.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.
Closing Date:
Sunday 29th March 2026 at 11.59 pm
The client requests no contact from agencies or media sales.
Job Summary – Head of Income Generation & Engagement
About the role
We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement. You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.
The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.
This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.
About you
We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.
You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.
We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.
You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Head of Income Generation & Engagement
Salary: £50k to £60k (dependant on experience)
Hours: 37.5 hours per week (1.0 WTE)
Responsible to: CEO
Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required
Contract: Permanent
Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager
Key result areas:
Fundraising
· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.
· To lead the diversification of income, reducing reliance on any single partner or
activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.
· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.
· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.
· To develop sound business cases for investment in new income generation posts or activity.
· To build organisational resource capability and resilience to facilitate future growth.
Commercial Services
· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.
· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.
· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.
· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.
· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.
· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.
Engagement
· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.
· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.
· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.
· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.
· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.
· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.
Communications & Marketing
· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.
· To oversee the development and delivery of our digital channels, in particular social media and the website.
· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.
Strategy and Partnerships
· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.
· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.
· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.
· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.
· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.
· To act as an ambassador and spokesperson for Age UK Merton, representing with
Professionalism, confidence and compassion.
· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.
Governance, Compliance & Risk
· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.
· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.
· Oversee policy development as applicable for the department.
People
· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.
· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.
· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.
· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.
General
· To establish good working relationships with all relevant stakeholders and liaise as required
· To comply at all times with the policies and procedures of Age UK Merton.
· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
· To attend staff meetings, 1:1s, and appraisal meetings.
· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
· To act as a representative of the values, beliefs and principles of AUKM at all times.
· To undertake any other duties that are requested and commensurate with the grade and remit of the post.
Deadline for applications will be Friday 10th April 2026.
Interviews will take place w/c 20th April 2026.
If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Sheffield Cathedral stands at the heart of the city as both an iconic Christian landmark and a living centre of prayer, worship, and mission. Guided by our commitment to be “A Place for All People,” the Cathedral is investing in new forms of sacramental mission across the Diocese of Sheffield.
The Community of St Paulinus (CsP) is a pioneering, non-residential community focused on resourcing sacramental church planting, forming disciples, and strengthening partnerships across the diocese.
This newly created role of Marketing & Content Lead reflects a strategic investment in building the public voice, identity and reach of CsP. We are seeking a creative and strategically minded marketing professional who will establish and grow CsP’s digital platforms from the ground up, developing a distinctive brand voice and presence that is rooted in Sheffield Cathedral while clearly expressing the unique identity of the Community of St Paulinus.
The postholder will shape CsP’s emerging communications strategy, build audiences, develop campaigns, and contribute to wider marketing thinking within the Project Resource Team.
The Marketing & Content Lead will sit within the Project Resource Team (PRT), alongside the Project Manager, Administration Assistant, and Fundraising Officer. The postholder will be line managed by the Project Manager and will be a key part of the agile Project Resource Team, which serves the CsP. The postholder will also collaborate with the Cathedral Marketing and Communications Team, where appropriate, to ensure alignment and shared opportunity, with the wider Cathedral communications strategy and work.
[This is a post which is funded by a grant from the National Church currently up to the end of 2028. There will be further opportunity for us to review and extend the role if further funding is available with the current expectation that this could be until 2031. Regular reviews on this will take place. We have a strong record for applications and grants, but we are not in a position to give guarantees.]
£27,278 per annum (4 days per week or 30 hours per week) - Flexible working arrangements available by negotiation
A full job information pack is available from Sheffield Cathedral website. Please visit.[A CsP Explainer document forms part of this job pack.]
Applications must be made on the Cathedral's own application form (which is also available on the Cathedral website).
Applications must be submitted by 12 noon on Thursday 9 April.
Short-listing by the panel will take place on Monday 13 April 2026.
Interviews will take place at Sheffield Cathedral Thursday 30 April 2026.
For an informal chat about this role, please email or telephone Paul Trathen, Project Manager, Community of St Paulinus. [Details through Cathedral website.]
Job title: Senior Development Manager
Contract type: 1-year contract, 3-days per week (21hrs per week, standard office hours are 9am – 5pm, Monday – Friday. Work outside these hours is required on occasions. Flexible working subject to agreement).
Start date: April 2026
Salary: £45,000 - £55,000 per annum
Holiday: 25 days + Public Holidays pro rata
Pension: Generous workplace pension scheme
Location: London, Somerset House
Reporting to: Director
Travel: Occasional travel to projects and events may be required.
Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.
Art Explora’s mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts.
The role
Art Explora UK is a small but entrepreneurial arts charity looking for an experienced fundraiser to join our dynamic team and help us implement a new fundraising strategy, and achieve our ambitious and exciting targets at a time of growth and opportunity.
This is a flexible part-time role for someone who is happy working independently, while liaising closely with the Director, Programme Heads and Trustees. On-boarding and hand-over will be with the current Fundraising Consultant. The Senior Development Manager will identify, cultivate, solicit, and manage funders and prospects, working across public sector, trusts, foundations and corporate supporters. A particular focus will be on securing support for two high-profile, flagship programmes: Time Odyssey and the Mobile Museum, however there is significant potential to expand this scope of work.
The Senior Development Manager will be someone who thinks creatively, seizes opportunity and, with excellent inter-personal skills, brings experience, energy and drive to attract donors and prospects to the Charity’s exciting mission to innovate forms of engagement and increase access to arts and culture.
Specific Responsibilities
• Deliver against a 6-figure fundraising target, taking responsibility for a cohort of prospects, with a focus on trusts, foundations, public sector and corporate partners.
• Write compelling proposals/applications and reports for trusts and foundations, to engage supporters and demonstrate the impact of our work.
• Collaborate with colleagues, in particular the Director and Programme Heads, to source programme information, schedule meetings/calls with prospects, writing excellent briefing notes in advance.
• Adhere to best practice in prospect cultivation, solicitation and stewardship, and ensure the due diligence policies in place are followed.
• Deliver the highest level of donor care through excellent communication skills: building rapport with prospects and donors, and ensuring correspondence is appropriate and consistent.
• Set up and deliver cultivation events for prospects and donors that highlight the work of Art Explora and associated opportunities to support.
• Work closely with press/marketing to ensure messaging and brand identity is aligned.
Key outcomes
• Achieve fundraising target
• Expand and progress the existing pipeline of prospects and donors
• Demonstrate highest level of prospect/donor interaction and relations – actions that result in an engaged and informed donor pool
• Produce excellent and regular donor communications, both written and in-person.
• Submit in a timely fashion proposals and reports.
• Deliver excellent development events as required, within budget.
PERSON SPECIFICATION
• 4+ years’ experience in donor-facing fundraising, with a focus on the arts/education sector.
• Highly organised with the ability to work at pace and manage a number of projects and priorities simultaneously.
• Demonstrable experience of working to and meeting challenging fundraising targets; proven ability to secure six-figures awards.
• Experience of independently managing a designated group of donors and prospects and moving those relationships forward to successful outcomes.
• An understanding of and commitment to excellent stewardship and donor care
• Excellent written and verbal communication skills; a developed ability to influence and inspire donors and prospects around a given cause or project.
• Confidence to drive forward relationships with donors and prospects, meeting independently and presenting proposals face-to-face and in writing.
• Flexibility to occasionally work outside of normal office hours and travel to various locations as required.
• A passion for the arts and an understanding of the arts education landscape.
If you feel you meet some of the criteria but not all, please feel free to enquire and learn more.
Deadline: 11:59pm Sunday 12 April 2026.
The interviews will be the week commencing 20 April.
We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.
For any queries regarding eligibility or the job specification please contact Art Explora.
The client requests no contact from agencies or media sales.
Are you passionate about supporting people affected by cancer? Do you believe everyone deserves equitable access to compassionate, personalised support—regardless of their background or circumstances? If so, this could be the perfect role for you.
We are looking for a compassionate, motivated person to join our Beyond Diagnosis Service across Nottingham and Nottinghamshire.
In this role, you will:
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Support people affected by cancer through personalised care planning
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Connect individuals to voluntary and community sector support
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Build strong relationships with partners and clinical teams
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Support and supervise volunteers
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Help develop local referral pathways and increase the service’s reach
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Maintain accurate data and contribute to monitoring and evaluation
We’re looking for someone who is empathetic, organised, community focused and committed to reducing health inequalities.
If you’re passionate about improving people’s lives and want to work in a supportive, values-driven organisation, we’d love to hear from you.
The post holder will be responsible for managing their own clinical caseload. This role involves the assessment and delivery of appropriate high-intensity psychological interventions to individuals presenting with common mental health difficulties within an NHS Talking Therapies service.
Applicants must have completed and achieved their professional qualification independently and not via a Talking Therapies funded training route.
The post holder will be expected to attend regular clinical supervision and may take on additional responsibilities to support ongoing service development as required.
The role involves working with people from a wide range of cultural backgrounds and age groups, using interpreters where appropriate. Delivery will take place across community settings (including GP surgeries), psychological treatment centres, and remotely. The post holder will be required to work from the Bexleyheath office for up to three days per week.
We are seeking a committed and enthusiastic clinician who is motivated to contribute to service development and embrace flexible and innovative ways of working. This post offers the opportunity to work alongside professionals from a variety of therapeutic backgrounds as part of an evolving and integrated team. We are committed to promoting a healthy work–life balance and fostering a positive and supportive working environment.
Key Responsibilities
Clinical
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Accept referrals in line with agreed service protocols.
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Conduct assessments and deliver therapy via telephone, video consultation and face-to-face appointments.
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Deliver High Intensity CBT treatment in both individual and group formats (as agreed).
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Assess suitability of referrals in accordance with departmental protocols and refer clients to alternative services where appropriate.
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Formulate, implement and evaluate evidence-based treatment plans.
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Involve family members and carers in treatment where appropriate, communicating formulations sensitively and in accessible language.
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Promote access to psychological therapies within peripheral settings. For example, therapists working in GP surgeries will attend practice meetings, build effective working relationships with primary care teams, and ensure promotional materials are readily available for both professionals and members of the public.
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Liaise with other psychological therapy services to enhance collaborative working and improve service provision for local residents.
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Plan and coordinate appropriate packages of care, communicating effectively with internal and external professionals to support continuity and transfer of care where required.
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Undertake risk assessments, develop risk management plans, and initiate appropriate action when indicated, including referrals to secondary care and safeguarding services.
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Collect and record outcome data using the TALKING THERAPIES IAPTUS system, ensuring accurate documentation of clinical contacts, records, and care pathway progression.
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Ensure care is delivered within the stepped care framework in use within the service.
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Adhere to the service operations manual and relevant policies and procedures.
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Take proactive responsibility for meeting agreed clinical activity targets, including therapy contact hours.
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Contribute to clinical governance processes within your area of practice under the supervision of a Senior Therapist.
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Develop a specialist clinical interest area (e.g. PTSD, OCD, Long-Term Health Conditions, Perinatal Mental Health, Eating Disorders, Social Anxiety). Specialist focus may evolve in line with service needs and continuing professional development.
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Participate in clinical audit activities, including analysing service user feedback and presenting findings verbally and in writing.
Training and Supervision
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Attend regular clinical supervision (individual and/or group) within the service.
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Participate in peer supervision.
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Actively engage in continuing professional development (CPD), including effective use of supervision.
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Attend and complete all required Talking Therapies-approved workshops and training relevant to professional objectives.
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Contribute to peer learning through journal clubs and in-house CPD events.
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Provide supervision to other staff where appropriate, following completion of relevant training and experience.
Professional
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Maintain client confidentiality at all times.
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Liaise effectively with colleagues across Mind in Bexley and other relevant teams.
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Contribute to public and professional education programmes under the supervision of senior clinicians.
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Deliver psychoeducational sessions within a CBT framework to groups of service users under supervision.
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Take responsibility for the clinical governance of your own professional practice.
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Attend supervision, case management, and line management meetings regularly, actively participating in objective setting and performance reviews.
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Comply with organisational policies, procedures and standards.
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Promote and contribute to a positive therapeutic culture within the team and across the wider service.
You may be required to work one evening shift (12pm–8pm) and occasional Saturdays to meet the needs of service users.
Email CV and Cover letter
The client requests no contact from agencies or media sales.
Job title: Employment Coach – Northern Futures
Salary: £25,229 – £27,885 per annum
Hours: Full Time – 37 Hours per week
Contract: Fixed term until 31 March 2027
Location: Available posts within the North East Combined Authority region (Co Durham, Newcastle, Northumberland, North Tyneside, South Tyneside, Sunderland & Gateshead)
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
As an Employment Coach, you will manage a caseload of participants aged 18-24 years old, and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
Within this role you will be required to source new referrals who are predominantly economically inactive; complete the enrolment paperwork, including development plans and eligibility checks. You will also be required to attend events and present the delivery model to referral sources to attract additional referrals.
Successful employment coaches believe in the potential of every individual they work with.
A bit about you
We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. We’re in search of individuals who have prior experience in employment coaching, case management, or related fields, ideally with a focus on economically inactive individuals. You will have strong interpersonal skills with the ability to build rapport whilst being empathetic, patient, and proficient in communicating with individuals from various backgrounds.
You will be passionate about empowering others to recognise their strengths, overcome obstacles, and achieve their goals. Believing that with the right support and guidance, individuals can take control of their own futures and succeed in the labour market.
Closing date: Midnight on Tuesday 31st March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.