Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
This is a varied and meaningful role in which you will provide high-quality support to the Fundraising Director, helping to manage their time, priorities and workload. Day to day this will include proactive diary and inbox management, co-ordinating travel and logistics, and ensuring the Director is well-prepared and well-briefed for meetings and engagements.
More broadly, you will be a genuine partner to the Director in co-ordinating fundraising activity across our 27 UK centres, helping shape plans, supporting key projects and ensuring colleagues and supporters feel connected, heard and well looked-after at every point. You will be a trusted presence at the heart of a team that is ambitious, collaborative and deeply committed to Maggie's mission, and excited by the opportunity to play a real part in growing the fundraising that makes our work possible.
Please note that interviews will be held in our London office on 08 June
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
We are seeking a Head of Proposition – Legacies to lead the end‑to‑end design, delivery and growth of one of CRUK’s most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long‑term value.
This is an opportunity to lead one of the UK charity sector’s most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end‑to‑end supporter experiences, and deliver growth over both the short and long term.
You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence‑led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip.
This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK.
What will I be doing?
Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy.
Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences.
Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale.
Lead innovation and modernisation, using insight, testandlearn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape.
Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys.
Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership.
Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK.
What are we looking for?
Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value.
Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions.
A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences.
A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you.
Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships.
A strategic, future focused mindset, comfortable leading through ambiguity and change.
Curiosity, ambition and a genuine desire to push the sector forward, not replicate what’s gone before.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
The client requests no contact from agencies or media sales.
Reporting to the Head of Finance, and supporting our small talented highly talented Team your key tasks will be to:
· assist staff managing project finances ;
· support the development of donor project budgets;
· take a principlal role in supporting financial compliance;
· support IM to fulfil its accountability to funders
You will be a fully qualified accountant with at least 4 years’ progressive experience working on charity financial management including budget compilation, donor reports and grant management. With excellent MS Excel skills and experience of Sage 50 and ExpenseIn or similar systems, you will have outstanding attention to detail and excellent oral and written English communication skills.
We don't just want a dyed in the wool accountant, we also want someone with great interpersonal skills. A problem solver with a GSOH who thrives in a small, fast-paced high-calibre international team where everyone pitches in. A demonstrable interest in international relations and peacemaking and / or experience of working in a conflict zone and additional languages would be highly desirable.
Applicants must have the right to work in the UK
Applicants should submit a CV and a cover letter
As an Employee Relations Specialist, you’ll be the escalation point from our People Operations team and will apply your specialist employee relations knowledge and expertise to provide professional and pragmatic employee relations advice on a range of employee relations (ER) issues, policies and processes.
You’ll pro-actively engage with managers to offer best practice advice on a range of ER case work, spotting and assessing the risks and advising managers on how to mitigate or find resolutions to those risks which are in the best interest for British Heart Foundation (BHF).
You’ll take ownership of your own case work from beginning to end and responsibility for the advisory solutions ensuring best practice timescales are adhered to. You will also ensure any risks or concerns are flagged.
About you
With a CIPD Level 5 minimum qualification, or equivalent, you'll have extensive HR knowledge and understanding around best practice. You'll also have an up-to-date ER and Employment law knowledge, and understand ACAS Code of Practise and be knowledgeable on the Equality Act.
You’ll have substantial experience managing complex casework, including dismissals and discrimination. You are able to weigh up complex evidence and reach sound conclusions that are fair and reasonable while protecting the business. You have the proven experience of navigating legal complexities and negotiating successful resolutions swiftly.
Ideally, you will have ER specialist experience confidently managing a high volume of cases in a large organisation. Additionally, experience of tribunal case preparation, restructuring, redundancy, and TUPE would be highly advantageous.
To succeed in the role you will:
We’re looking for someone with a passion for all things employee relations who will be an ambassador for the People Relations team. Willing to challenge and influence managers, you’ll encourage them to be the decision makers as well as positively challenge the status quo on process, policy and procedure.
Working arrangements
Please note this is a 4-month fixed term contract.
This is a hybrid role, where your work will be split between your home and one day per week, on average, in our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Due to the length of the contract we are looking to get someone in post as soon as possible.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
Please note internally this role will be known as People Relations Specialist.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission and as part of the new fundraising strategy the Fundraising and Audience Development team recognises that there are efficiencies within fundraising operations that need to be identified and implemented – this role will be critical to delivering that.
Within the Fundraising and Audience Development team the post holder will work closely with peer managers on areas such as supporter journey planning, developing CRM integration with platforms such as MailChimp for integrated marketing opportunities, providing accurate and useful reporting and CRM dashboards, and processes for prospect research and pipeline management. This role has line management responsibility for the Fundraising and Engagement Administrator.
This role would suit someone who has experience of fundraising operations, supporter care or database functions within a fundraising team. The successful candidate will want to work in a role where they can use their experience to really shape and improve fundraising operations and have both immediate and long-term positive impact on income generation.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please contact THINK Recruitment and our team will support you.
Closing date for applications: Midnight Tuesday 2nd June 2026
Interviews are expected to be held on Thursday 11th June 2026
Allsorts is seeking an enthusiastic, dedicated and dynamic Youth Worker to help us deliver our vision of a world where LGBTQ+ children and young people are free to be themselves. The Youth Worker will primarily deliver high-quality, inclusive and responsive youth groups and short programmes that empower LGBTQ+ young people to thrive. This includes planning, facilitating and evaluating sessions alongside Youth Group Workers and working collaboratively with local youth organisations to be present in their youth spaces. The role will also have a focus on supporting trans and non binary young people through dedicated programmes such as Evolve and Waiting Well.
Working collaboratively with colleagues, volunteers and partner organisations, the Youth Worker will ensure that young people have access to safe spaces, meaningful activities and holistic support that build confidence, wellbeing and life skills. They will champion youth participation throughout service delivery, maintain high standards of safeguarding and record keeping, and contribute to ongoing monitoring, evaluation and impact reporting
Key responsibilities:
About You:
You have experience working with children and young people in a youth or similar setting. You bring strong energy, enthusiasm and creativity to frontline youth provision. While you don’t need to identify as LGBTQ+, you must have a deep understanding of the challenges faced by LGBTQ+ communities and a commitment to equity and inclusion.
Why Join Us?
This is an exciting opportunity to help develop the Youth & Education Service at a well-respected Sussex-based organisation. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.
About Allsorts:
Allsorts' mission is to listen to, connect, and support children and young people under the age of 26 who are lesbian, gay, bisexual, trans, queer (LGBTQ+), or exploring their sexual orientation and/or gender identity.
By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.
There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.
Youth and Education Service
We offer youth groups, programmes, one-to-one support, activities, residential trips, in-school support, and much more for children and young people across Sussex.
Parents & Carers Service.
We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.
Training and Consultancy Service
We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. Our goal is to help build people’s knowledge of LGBTQ+ issues and their confidence in being effective allies to LGBTQ+ children, young people and adults.
Annual Leave: 27 days, plus bank holidays, pro rata.
Pension:Allsorts Youth Project is part of Royal London’s pension scheme and contributes 8% towards your pension.
DBS & References: All staff are subject to an enhanced Disclosure and Barring Service (DBS) check & references.
Allsorts Youth Project listens to, supports, and connects children & young people (under 26) who are LGBTQ+.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow Crisis Cove
Sounds great, what will I be doing?
In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.
Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
The Role
We're looking for an experienced community development worker to lead a portfolio of projects and support the wider Lost Woods team. Using an asset-based community development (ABCD) approach, you'll work with adults, children, young people and families — particularly those facing barriers to accessing nature.
Your lead projects will include:
Alongside the team, you'll:
About You
Essential:
Desirable:
Location: Lost Woods programme area (West, Mid & East Sussex) with home working Hours: 21 hours per week (some evenings/weekends – TOIL given) Salary: £30,833 pro rata Contract: Fixed term – programme ends November 2027 Annual leave: 28 days pro rata | Pension: 5% employer contribution
AirS is committed to equality of opportunity. This post is subject to a DBS check.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Overview
Cerebral Palsy Sport (CP Sport) is recruiting three Regional Programme Delivery Officers to support the delivery of the “Together We Can” Young Ambassador Programme across England.
This is an exciting opportunity to work directly with young people with cerebral palsy (CP), supporting them to build confidence, develop leadership skills, and lead social action within their communities.
These roles will be central to delivering a national programme across eight regional hubs, working closely with young people, partners, and communities to create meaningful and lasting impact.
2. Contract Details
Salary: £30,000 per annum
Hours: Full-time (35 hours per week) – part-time considered
Contract: Fixed-term until March 31st 2027 (with potential for extension, subject to funding)
Location: Home-based with regular travel across your region
Regions: North / Midlands / South
3. Role Purpose
You will be responsible for delivering the Young Ambassador Programme within your region, supporting young people aged 10–20 with CP to take part in training, social action, and community-based activity.
You will work closely with Young Ambassadors to:
· Develop their confidence and leadership
· Support them to plan and deliver activities
· Build partnerships across schools, sport, and health sectors
4. Key Responsibilities
Programme Delivery
· Lead delivery of the Young Ambassador Programme within your region
· Support the recruitment, onboarding, and engagement of Young Ambassadors
· Deliver or facilitate training sessions and group activities
· Support young people to co-design and deliver social action projects
Supporting Young Ambassadors
· Provide ongoing support, guidance, and encouragement
· Create a safe, inclusive, and engaging environment
· Support young people to develop confidence and leadership skills
Activity and Events
Support delivery of:
· School visits
· Community engagement activities
· Regional multisport events
· Awareness campaigns (including World CP Day)
These activities form a core part of the programme’s impact and youth-led delivery model.
Partnerships and Engagement
Build relationships with:
· Schools and education providers
· Health and medical professionals
· Sports clubs and community organisations
Support partners to engage with the programme and Young Ambassadors
Planning and Coordination
· Plan and coordinate regional delivery in line with programme timelines
· Manage logistics for sessions and events
· Maintain regular communication with the national team
Monitoring and Reporting
· Track attendance, activity, and engagement
· Collect feedback and evidence from delivery
· Contribute to programme reporting, including the 6-month progress report
Safeguarding and Compliance
· Ensure all delivery follows safeguarding policies and procedures
· Complete risk assessments for activities
· Maintain safe and inclusive delivery environments
5. Personal Specification
Essential
· Experience working with young people in community, youth, or sport settings
· Strong communication and relationship-building skills
· Ability to plan and deliver activities or programmes
· Organised and able to manage multiple priorities
· Ability to work independently and as part of a team
· Commitment to inclusion and supporting young people
Desirable
· Experience working with disabled young people or inclusive programmes
· Understanding of cerebral palsy or disability inclusion
· Experience working with schools, health professionals, or community partners
· Experience delivering training or workshops
6. Working Pattern
You will receive:
· Full induction and programme training
· Ongoing support from CP Sport’s national team
· Regular check-ins and supervision
· Opportunities for professional development
7. Safeguarding
CP Sport is committed to safeguarding and promoting the welfare of children and young people.
All staff will be required to:
· Complete safeguarding training
· Undergo an enhanced DBS check
· Follow all safeguarding policies and procedures
8. Recruitment Process
We are looking for candidates who can start as soon as possible.
· Applications will be reviewed on a rolling basis
· Interviews will be scheduled as suitable candidates are identified
We encourage early applications.
To influence the sector & wider society to that every person with cerebral palsy has the opportunity and choice to enjoy being physically active.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.
Key responsibilities:
Essential criteria:
Desirable:
We offer:
This role requires working shifts, including evenings, weekends, and potentially nights.
Enhanced DBS required.
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Museum of Computing (TNMoC) is an independent charity located at the heart of Bletchley Park and home to the world’s largest collection of working historic computers, including the rebuilt Colossus and the WITCH (the world’s oldest working digital computer). TNMoC has strengthened its national reputation, achieved Arts Council England accreditation, expanded educational reach and continued to care for artefacts of exceptional historic and technical significance and is now seeking its next leader.
As Museum Director, you will be the senior executive leader for TNMoC, responsible for its overall strategic, operational and financial performance. You will deliver the Board-approved 3-year strategy, ensure financial sustainability, and lead the organisation in delivering an exceptional visitor, educational and community experience, while acting as an ambassador.
Key responsibilities:
To succeed in this role, you will bring significant leadership experience in museums or visitor attractions, with a strong track record of delivering strategy, growing income and building partnerships. You will also be hands-on, comfortable leading a small organisation while maintaining excellent governance, operational standards and public benefit.
Please see the candidate pack for full details.
For an informal and confidential discussion about the role, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.
Key dates:
Charisma vetting interviews must be completed by EOD on the 4th June prior to longlist submission on the 5th June.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Designability
Designability is a national innovation charity advancing inclusive design across the UK.
The world is full of barriers for disabled people because society is not designed with everyone in mind. For disabled people, those barriers can take away things that everyone deserves: freedom, confidence, and opportunity.
But it doesn’t have to be that way — not if we design and build differently. And that’s where we come in.
By collaborating with disabled people, we dismantle unfair barriers and turn lived experience into practical, creative solutions that unlock everyday independence. From prototypes to sketches, and from problems to solutions, we engineer products and services that make the inaccessible accessible — and we help brands, other charities and designers do the same.
We are at an exciting point in our nearly 60-year history. We have launched our biggest ever research project — The Unfair Index — exploring everyday barriers disabled people face. We will be launching a new international award winning, world-first product — The Accessible Pushchair. And we continue to deliver our flagship service, the Wizzybug Scheme, providing free powered wheelchairs to very young disabled children across the UK.
The Role
We are seeking a highly organised individual to support the day-to-day administrative functions across finance and operations. This is a varied role suited to someone who is detail-oriented, commercially aware, and confident managing multiple priorities in a busy environment.
Key tasks
Finance
· Control and monitoring of the finance inbox
· Manage the purchase and sales ledgers, accurately processing all associated transactions
· Processing incoming donations from various sources and accurately maintaining records
· Support and assist with month and year end processes
· Monitoring and maintaining data and records
· Ensuring strict adherence to financial controls, processes, and internal procedures
Operations
· Manage and keep up to date the operations annual calendar of activities and compliance requirements
· Liaise with and co-ordinate all external contractors, including utility companies and RUH Estates, to ensure Designability meets all legal requirements and premises remain fully operational and compliant
· Support the staff member responsible for IT, including IT asset and software tracking and administration
· Support the relevant team member with GDPR compliance, including tracking data held
· Assistance with operations administration as required
General
· To conduct such other duties as may be required by the organisation from time to time
· Willing and able to undertake work outside normal hours and to travel as required
· Supporting and collaborating with colleagues across the organisation to achieve our charitable purpose
· Prepared to take on a range of tasks as needed to support the organisation’s work
About you
The successful candidate will have a natural aptitude for numbers, strong organisational skills, and the ability to work collaboratively across different areas of the business. This role requires a high degree of accuracy and attention to detail, helping to ensure that Designability remains compliant. You will be driven by achieving excellence in your work, underpinned by demonstrating Designability behaviours every day: Reflective, Tenacious, Collaborative, Curious and Honest.
If you enjoy variety, take ownership of your work, and can confidently support both financial and operational activities, this could be the new job for you.
Terms of Employment
All applicants must be willing to undergo safeguarding checks, including checks with the Disclosure and Barring Service and employment references.
All applicants must have a legal right to work in the United Kingdom without the need for visa sponsorship - Designability is not able to provide visa sponsorship at this time.
Benefits that come with working for Designability
Looking after its employees is important to Designability. To find out what benefits we currently offer to our team, please visit our website.
Designability is a Real Living Wage and Disability Confident Employer. We are committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for individual roles; through a process that is fair, open, consistent and free from bias and discrimination.
All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. As a Disability Confident Employer, we are committed to making reasonable adjustments.
‘Offer an Interview’ Scheme
Designability welcomes applications from disabled applicants and is committed to offering an interview to disabled applicants who meet the essential criteria for the role, as set out in the job description. If you wish your application to be considered under the ‘Offer an interview’ scheme’, please indicate this in your covering letter
Recruitment Timeline
1. Applications open: 19th May 2026
2. Applications close: 9th June 2026
3. Interviews will be held online and/or in person at our Bath office at a mutually convenient time.
To create equity of opportunity for disabled people by removing barriers to independence.
The client requests no contact from agencies or media sales.
Ombudsman Case Handler
Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life?
Are you skilled in complaint handling and providing excellent customer service?
We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.
Full training and mentoring will be given, and we’d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change.
Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply.
If this opportunity sounds like something you’re interested in, then apply today!
This is a fantastic hybrid working opportunity with a flexible organisation.
Position: Case-handler
Location: Reading/Hybrid
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: Starting salary £35,625
Contract: Permanent
Closing Date: 10:00am, 27 May 2026
Interviews: Week commencing 22nd June
Benefits include:
About the Organisation
The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.
Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role.
Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work here.
Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable.
Responsibilities include:
About You
You will have:
The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The South East District are excited to advertise the opening for a full time District Mission Enabler to support the District, its churches, circuits and people, in mission. Home based, own transport is essential. There will be an expectation to attend the District Office in Crawley, Sussex, on occasion, as well as other locations across the South East District.