Learning jobs

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.

Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.

If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.

Background Information and Purpose of Post

Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.

The main purpose of the post is to:

· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.

· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.

· Produce engaging digital and print content for UK audiences.

· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.

· Monitor, analyse and report on media and communications impact.

Main Duties and Responsibilities

Media relations

· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.

· Build and maintain relationships with UK and international journalists and producers.

· Proactively identify and pitch story and interview opportunities to secure coverage.

· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.

· Prepare and brief spokespeople for media opportunities and coordinate interviews.

· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.

· Contribute to applications and pitches for media fundraising appeals and partnerships.

· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.

Content production

· Ensure that HI UK's website is well maintained and that static webpages are up to date.

· Regularly create and publish engaging news and stories on the website and social media channels.

· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences

· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.

· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.

Communications

· Actively contribute to HI UK's communications planning and editorial calendar.

· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.

· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.

· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.

· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.

· Contribute to the roll-out of HI's global communications campaigns in the UK

· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.

Other responsibilities

· Monitor and report on media coverage, comms campaigns and social media performance.

· Maintain a positive and collaborative working relationship with all colleagues and partners.

· Manage relationships with relevant suppliers and consultants. 

· Represent the organisation at relevant external events and meetings.

· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.

· Any other activities commensurate with the level of the post, as may be required. 

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

Analyst

The Role

We are looking for a motivated and passionate Analyst reporting to the Director of Impact & Research to join our team, to work across the organisation to support with providing insights to help inform our work and to report on our impact to funders.

This is a critical role as we grow our impact and research workstreams, to enable us to generate key insights, enhance reporting to our funders, conduct high quality research, and to support the development of an innovative and strategically vital framework for evaluating the impact of our work.

In your first six months, you will help improve our data preparation and aggregation and processes, contribute towards our annual report, support the full operationalisation of our impact measurement framework, and contribute to a major research project on the impact of a television series.

You will be a self-starter, confident in managing data collection processes, comfortable translating academic and audience research for lay audiences, and have an understanding of quantitative research methodologies. You may have a background in the screen industries, social sciences, or research agencies, have a drive to learn and a creative attitude towards creating new methodologies for research problems.

Key responsibilities

● Implement robust processes for the preparation and aggregation of our internal data, feeding into our Impact                       Framework

● Collate, prepare and analyse our data for internal and external reporting.

● Support the Director of Impact & Research with project evaluations

● Support the Director of Impact & Research with reporting to funders

● Summarise and translate relevant research to the team

● Research external case studies on specific TV and film projects

● Support the coordination of the Climate in Screen Entertainment Research Working Group

To be considered for this opportunity you will need to demonstrate the following skills

- At least 4+ years experience analysing quantitative datasets and identifying meaningful insights

- Ability to use IT proficiently, including Google products, Airtable and Excel

- Strong analytical skills using Excel, Google Sheets and Airtable to manage, clean and analyse data

- Communication Skills - ability to express ideas clearly, write well, and translate research for lay audiences

- Excellent written communication, with the ability to synthesise complex research into clear, engaging reports for non-           specialist audiences.

- Excellent interpersonal skills and the ability to communicate effectively and appropriately with a wide variety of                     internal and external colleagues and contributors.

- Able to work as a member of a team and work in a confident and collaborative way.

Additional advantageous experience

- Experience working in Television and Film insights or research

- Experience with Brandwatch or other social listening platforms

- Experience using Python for data science

- Experience building dashboards in Google Studios, Airtable or other similar software

- Experience of qualitative research

WIG is a non-lobbying membership charity that convenes and develops leaders across sectors enabling collaboration to deliver this growth and prosperity across the UK for the common good. Our vision is a country where cross-sector leaders come together to deliver social and economic outcomes, with the mission to become UK’s leading authority on cross-sector collaboration. For over 40 years, we've convened senior decision-makers across government, business and civil society to drive collaboration, innovation and impact.

We're a small, ambitious team of around 34 colleagues where individual contribution is visible, valued and meaningful. As we continue an exciting period of growth and investment, we're looking for a self-starter to help re-establish and expand one of WIG's flagship offers.

The Opportunity

You will have the skills and ambition to lead the delivery, growth and evolution of WIG's secondments portfolio, including our highly regarded Charity Next programme (which places Civil Service Fast Stream graduates within no-for-profit organisations) . You will play a pivotal role in enabling leaders to build cross-sector experience, via secondments and mentoring to share expertise and strengthen collaboration for the benefit of the UK.

This is a highly varied role combining programme leadership, business development, stakeholder engagement, customer service and commercial accountability. You will have the opportunity to work with senior leaders across government, charities and corporate organisations. It presents an opportunity for you to shape WIG’s talent exchange offer at a time when the government is going through considerable transformation.  

What you will be doing:

• Lead the strategy, delivery and continuous improvement of WIG's secondment programmes, including delivering cross-sector secondment opportunities for senior civil service, business and civil society leaders, placing 2 large cohorts annually of civil service fast streamers into charity secondments and supporting senior cross-sector mentoring brokerages. 
• Build and maintain trusted relationships with senior stakeholders across the civil service, private sector, charity and further education sectors.
• Act as a strategic adviser to hosts and secondees, ensuring successful placements.
• Support governance activity, including the Charity Next Advisory Board.
• Develop compelling proposals, new programme ideas and business development opportunities, aligning to WIG’s mission and Civil Service focus areas
• Capture impact through feedback, case studies and alumni engagement.
• Collaborate across WIG to strengthen the profile and reach of our leadership development offer.
• Drive programme growth, innovation and income generation against agreed revenue targets.

About You

You will be experienced working with multiple customers, able to communicate with people at all levels and in different sectors. You will be inquisitive and energetic and a good listener. You will enjoy working in a relationship-driven environment and enjoys working at the intersection of sectors. You will also be organised and able to manage multiple shifting priorities.

We're particularly interested in candidates who bring:

• Strong programme and/or project management experience, ideally within talent, leadership development, learning, secondments or related fields.
• Experience of working with senior stakeholders, ideally from across sectors. 
• Able to manage budgets, income targets and financial performance.
• Brilliant customer service and stakeholder engagement
• Demonstrable experience in building new strategies and models to drive growth.
• A proactive, resilient and collaborative approach.

We'd Love to See

• Experience of talent exchanges, mentoring, secondments or leadership development programmes.
• A demonstrable interest in policy, current affairs and/or business/civil society

Why Join WIG?

This is an exciting opportunity to shape leadership development on a national scale, working with influential leaders across sectors while helping to build stronger connections between government, business and civil society. You'll join a charity with ambitious growth plans, a collaborative culture and the chance to make a tangible impact on the UK's future leadership landscape. You will also be working alongside a brilliant team. 

RNID Near You Co-ordinator Powys
Remote working, in or near Powys
£20,566 pa plus excellent benefits (FTE £25,708 pa)
28 hours per week
Fixed-term contract until end of March 2027*

* This project is funded by Powys Teaching Health Board and has operated on a one year rolling contract since 2016, there is no indication that funding won't continue in this way 

As Near You Coordinator Powys for our Community Services Team, you will focus and lead on co-ordinating our volunteer delivered RNID Near You service in Powys. This service operates across the county of Powys, in partnership with Powys Teaching Health Board to ensure that deaf people and those with hearing loss or tinnitus receive the support and information needed to lead quality lives.

You will focus and lead on developing and delivering the community service across your designated area through drop-in sessions offering: 

· Practical hearing aid support 

· Information on hearing loss and tinnitus 

· Hearing checks 

You will be responsible for 

· Co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service. You will have responsibility for the set up and running of these sessions and have good local knowledge of the chosen area to seek new opportunities for delivery of the RNID Near-You services. 

· Co-ordinating the promotion of the service and raise awareness of the service e.g., through giving presentations to groups and organisations. 

· Developing the service to utilise RNID online resources and digital tools and support volunteers to use these tools. 

· Liaising with other local service providers to respond to the needs of deaf people and those with hearing loss or tinnitus; and develop links with other organisations and agencies working with them.  

You will be a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings. 

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. 

You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word. 

No specific Qualifications are required for this role.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 17 August 2026
Shortlisting: 18 August 2026
Interviews: 26 August 2026.

We're looking for someone to support our two co-ceos at an award-winning charity changing how the media tells stories about climate, economy, children's health, and more. This is a varied, high-trust executive assistant role at the heart of a small, values-led team.

About Heard
At Heard, we help the UK's biggest broadcasters, publishers and charities move away from trauma-heavy storytelling and towards stories that make change feel possible. For 18 years we've worked with teams at the BBC, Channel 4, Netflix, The Guardian and The Sun, and with charities including Crisis and Great Ormond Street Hospital. Last year alone, our work reached a combined audience of over 23 million people.

About the role

As executive assistant, you'll provide comprehensive support to our two co-CEOs and, where needed, the wider exec team. This is a varied, trusted role at the centre of the organisation, covering everything from calendar management and inbox triage to board logistics and minute-taking.

You'll act as a gatekeeper and gateway between our co-CEOs and the people they work with, exercising judgement and discretion to keep things running smoothly. You'll also hold our governance processes from scheduling and minuting board meetings to coordinating trustee recruitment and keeping our terms of reference up to date. This role gives you the chance to build expertise across administration, governance, and organisational operations in a progressive organisation.

Key details

• Job type: part time, 12-month fixed-term contract with potential to extend
• Hours: Part-time, 24 hours per week
• Based at: London-based, hybrid (minimum 2 days inthe office including Tuesdays)
• Salary: £37821.60 full-time equivalent (£28,366.20 pro-rata)
• Reports to: co-ceo

Benefits

• 7.5% pension contribution
• Generous annual leave plus bank holidays, day of birthday leave, and days off between Christmas and New Year
• Annual training budget and mentoring
• Hybrid working
• Four-day week trial (full-time equivalent is 32 hours Mon–Thurs)

What you'll be working on

• Providing sophisticated calendar management and inbox oversight for the co-CEOs and exec team
• Prioritising inquiries and requests, troubleshooting conflicts, and making judgement calls to keep day-to-day engagements running smoothly
• Preparing documents, reports and presentations, and composing correspondence
• Coordinating exec team meetings and supporting staff meetings where needed
• Scheduling and minuting board meetings, including drafting agendas and compiling presentation materials
• Supporting trustee recruitment and induction, and keeping standing board documents up to date
• Assisting with the annual report and other governance-related tasks

About you

• you have at least 4 years' PA, secretarial or administrative experience, including drafting business correspondence independently
• you're highly organised, methodical, and can prioritise with accuracy under pressure
• you have experience taking minutes at senior-level meetings, ideally board or exec level
• you're self-confident, discreet and comfortable working with people at all levels
• you have strong written skills and good general IT skills using Google Workspace
• you can work independently and proactively, with sound judgement and an eye for what's coming next

Experience in the charity sector, particularly a small charity, is helpful but not essential.

How to apply
Apply via our website by submitting your CV and answering short application questions.
Closing date: 9am, Tuesday 1st September 2026
Interviews: First round online Monday 14th September; second round in person in London, Tuesday 22nd September

See Job Pack for full details.

ABOUT GLOBAL CANOPY

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.

Our platforms, data and insights are relied upon by Fortune 500 companies, major financial institutions, national and regional governments, and some of the most effective campaigning organisations worldwide.

We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China).

ABOUT THE NATURE POSITIVE PROGRAMME

Shifting financial flows from enabling nature destruction towards activities that credibly support nature protection and restoration is crucial.

Global Canopy is working to enable the mobilisation of investment at scale into activities that deliver positive outcomes for nature and people, and to reverse the current imbalance, where financial flows to nature-destroying activities sit at USD7 trillion while financial flows towards Nature-based Solutions remain at USD230 billion. Turning this tide requires both reducing financial flows to nature-negative activities and significantly scaling up finance for activities that deliver for nature and people.

Many investors lack clarity on how to make this shift. Building on the success of The Little Book of Nature Business, Global Canopy is developing a Nature-Positive Transitions programme that will deliver the evidence, analysis, innovation and energy to mobilise investors, especially asset owners, to support this financial shift.

We are a new, exciting and extremely ambitious programme within Global Canopy and we work closely with likeminded partners, including Oxford University, UNEP Finance Initiative, and UNEP’s State of Finance for Nature initiative.

We also work closely with other teams across Global Canopy, bringing the organisation’s longstanding expertise and market-leading data for finance and corporate supply chains, and nature, deforestation and human rights impacts.

ABOUT THE ROLE

Our very first project under the Nature-Positive Programme, in partnership with the Nature Positive Hub at the University of Oxford, focuses on building the data infrastructure to enable credibility and comparability in assessing nature-related opportunities. To ensure we deliver the data infrastructure that enables credibility and comparability across emerging nature investing opportunities for the financial sector, we are establishing a data infrastructure workstream to define the criteria to assess the potential nature contributions from these opportunities, their risk-adjusted returns, their investability potential and how they can match the mandates of diverse asset owners.

We are seeking two Research Associates with demonstrably strong research and analytical skills and experience in the fields of nature or biodiversity finance who will directly contribute to this data infrastructure workstream.

RESPONSIBILITIES

Research and database development (70%)

• Work with partners and colleagues to define methodologies, relevant frameworks, and criteria for assessing the contribution to nature and the risk-adjusted returns of nature-investing opportunities, with a focus on scaling these opportunities.
• Work with colleagues and partners to design and develop a data repository of nature-related investment opportunities, defining the models, schemas and conventions that enable multiple researchers to record opportunities consistently and comparably.
• Identify and map nature-related investment opportunities across sectors against the defined criteria.
• Conduct interviews with potential investees and investors (including asset owners) for selected nature-related investment opportunities.
• Manage delivery of research in line with project timetable, ensuring alignment with the overall project ambition and strategic direction.

Content and engagement (20%)

• Draft case studies and reports, synthesising the analysis and lessons from the project with the Nature Finance Content Lead and project partners.
• Maintain ongoing technical engagement with partners at the University of Oxford and other key technical contributors
• Coordinate external consultations on the project’s technical aspects, in collaboration with partners and the project’s engagement associate.
• Support in the organisation of events that raise awareness and amplify project results.

Strategy and Fundraising (10%)

• Contribute to monitoring, evaluation and learning, including donor reporting.
• Contribute to fundraising efforts and the ongoing development of the nature-positive strategy

REQUIREMENTS

To be successful in the role, these are the things that will matter most:

• Applied environmental research skills and experience, particularly with nature impact and assessments
• Deep understanding of financial analytics
• Data collection and data modelling experience with a view to inform decision-making
• Programmatic data analysis skills (strong preference for Python using pandas) to clean, structure and analyse complex datasets, compute derived metrics, and produce clear summaries and visualisations for reports and case studies
• Experience delivering collaborative projects with technical components and with external partners
• Demonstrable project management experience, with capacity to independently manage work according to agreed project timelines and to a high standard

Essential behavioural competencies:

• Demonstrable motivation and alignment with the project’s vision and mission, as well as Global Canopy’s strategy
• Proactive and self-motivated
• A team player who takes ownership of their own work, listens to feedback and supports their colleagues’ contributions
• Honesty, curiosity and resilience

Desirable

• Experience building strong data models within spreadsheets or low/no code tools, and/or relational database experience, ideally with PostgreSQL.eans.
• Coding skills (ideally Python) to support and streamline the data work
• Experience with social impact analysis
• Familiarity with the nexus between human rights and nature-related issues.

BENEFITS

Salary: £50,000 full time equivalent. This role sits within Band D on Global Canopy’s remuneration framework.

Nature of contract: x2 full-time, permanent contracts. Our office is in Oxford, with flexible home-working arrangements in place. Attendance at the office will be expected on a monthly basis. We are willing to support UK visa sponsorship for the successful candidates.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

HOW TO APPLY

To apply for the position, please follow the links and submit an up-to date CV and answers to the following questions (please no more than 150 words each):

• Describe a time when you used code to clean, reshape, combine or otherwise modify datasets to prepare them for analysis. What was messy or difficult about the raw data, what did your code do, and how did you verify the result was correct?
• Describe a time when you assessed the environmental benefits and/or the financial performance of an investment that presented itself as potentially beneficial to nature. What was your thought/analysis process, what data did you use, and what difficulties did you encounter in conducting the analysis? How did you address them?
• Why is this role at Global Canopy an attractive opportunity at this point in your career?

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

The closing date for applications is Monday, 10 August 2026 at 9am BST. Early application encouraged. We may close applications early if enough suitable candidates are identified.

First round interview calls are provisionally planned for 21 and 24 August and will be conducted remotely via a video call.

Those successful in the first round will then be invited to complete an assessed exercise which will determine who we invite for a final interview.

Final interviews will be held via video call and are tentatively scheduled for w/c 7 September.

Are you a relationship builder and networker looking to use your skills to make a big impact on the lives of babies and children with life- shortening and life-threatening conditions and their families?

Charity People are delighted to be partnering again with Zoe's Place in their search for the next Corporate Fundraiser in their Middlesbrough hospice. This is a pivotal moment in the hospice's growth, and they are looking for someone who is naturally outgoing, personable and results-focused to support them to grow their corporate pipeline in order to continue their important work.

Salary: £28,500 - £30,000 per annum
Contract: Permanent, 35 hours per week
Location: Zoe's Place Baby Hospice, Middlesbrough with ability to work from home one day a week after 6 months in the role
Benefits: 5% employer pension contribution, 27 days of annual leave, plus bank holidays and closure between Christmas and New Year, free parking onsite, and professional L&D opportunities

Zoe's Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.

About the role

As our Corporate Fundraiser, you'll support the delivery of Zoe's Place overall income generation strategy, by developing a portfolio of corporate supporters at Zoe's Place Middlesbrough to deliver long term sustainable income growth.

You'll do this through providing excellent stewardship to newly established corporate relationships and identifying opportunities to grow current partnerships. This role is all about opening doors and generating new opportunities for support. You'll support the delivery of events on behalf of the hospice for both existing and potential relationships, and you'll also represent the hospice in external networking events, delivering presentations, and clearly communicating the hospice's case for support.

About you

This role would suit a natural relationship builder and networking superstar.

You'll bring:

• Experience working in fundraising, business development, sales or potentially recruitment or partnership management
• Experience developing partnerships and engaging a wide range of supporters and stakeholders
• Experience attending networking events, and the confidence to represent the charity externally
• A naturally outgoing, personable and results-focused attitude to work
• A passion for making a meaningful difference through your work

Most importantly, you'll be someone who combines ambition with compassion, and who is excited by the opportunity to help ensure the future of an organisation that means so much to the families it supports.

If you're someone who understands that every conversation can potentially lead somewhere and are motivated to make a real difference to children and families every single day, we'd love to hear from you.

To apply:

All you need to do is send a copy of your CV or draft profile over to Gabi Smith as the first step. From there, we'll be in touch with full application details if you meet our initial assessment of the skills and experience required.

Deadline: 9am on Monday 24^th August
Interview: In person at the Middlesbrough hospice either week commencing 31^st August or 7^th September.

Please let us know if you have any issues with interview dates above as we understand that it's peak summer holiday time and we don't want this to impact your being able to apply.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Policy and Communications Officer
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £37,198.00 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

The Policy and Communications Officer will deliver key elements of NCB’s core and funded project work across policy, public affairs and communications. The position will play an important delivery role to enhance our visibility and impact across key policy areas, and to bring lived and learned experiences to the heart of our influencing.

This role will work to elevate our profile, transforming our evidence and expertise into impactful communications and influencing to build a momentum for meaningful policy, legislative and social change. This position will contribute to bridging the gap between NCB’s evidence-based policy development and national advocacy, translating complex policy issues into powerful narratives that resonate with decision-makers and galvanise wider support.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Monday, 17 August 2026.
Assessment and interview dates are to be confirmed.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced PVG check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Please note:  Due to the nature of our work we can't accept applications from traffic offenders where offences are unspent.  Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

We’re looking for someone with a passion for supporting student-led opportunities and volunteering, with a drive to empowering others and breaking down barriers to participation.

The Students’ Guild supports a wide range of student-led activities which provide exciting and rewarding opportunities for our members. This role supports the Activities Team to proactively support and empower student-led activities, as well as championing a diverse range of student-led interests that enable development, participation and belonging.

You’ll be one of the key staff contacts supporting over 300 student-led societies. Providing support in volunteer management such as recruitment, induction, training, reward and recognition. Ensuring student group activity runs safely, as well as supporting the strategic development of the groups, ensuring as many students as possible have access to diverse, engaging and positive extra-curricular experiences.

The Role

Role: Student Activities Coordinator
Hours: 35 hours (to be worked flexibly)
Salary: Grade B, £26,852 - £30,443 per annum
Contract: Permanent
Location: Exeter/Hybrid

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation who are looking forward to shaping a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience volunteering or working with volunteers.
• You’ll be capable of seeking out new opportunities and inspiring new approaches.
• You’ll know how to motivate, facilitate and guide others to enable their development.

To find out more about working with us and to view the role profile please visit our website.

We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

How to Apply

Application Timeline:

Closing Date: 0930 Monday 17th August 20256
Shortlisting: 18th and 19th August 2026
Interviews: 27th/28th August 2026

You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

1. Please outline why you want to apply for this role, including how your values align with those of the Students’ Guild
2. Please outline your experience of supporting and empowering others to deliver volunteer led events, activities or projects
3. Please describe your approach to collaboratively working with others whilst managing difficult situations

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa
• Applications received after the above closing date will not be considered

For general enquiries or if you'd like an informal chat with the team to find out more about the role, the team and what they’re looking for in our new Student Activities Coordinator please do get in touch, we would love to hear from you.

ABOUT THE ROLE

This is a senior hands-on role accountable  to the Wolves Lane Consortium board who hold the 25-year lease for the Centre, and reporting to co-managing steward Ubele Initiative CIC whose investment has made this role possible and is the employing organisation.

This results-oriented role is pivotal to strengthening the Centre’s long-term financial resilience while maintaining its strong community ethos and aligning with the vision and mission.   This to be achieved through identifying, developing and securing new income streams and expanding existing to generate gross profit, to contribute to overall running costs, and to generate sufficient yield for Consortium’s reserves and on-going investment.

Income streams to include from business to business, and retail sales; from increasing venue hires and event revenues; expanding value-partnerships with different sectors, and joint ventures; and at all times ensuring robust financial and performance oversight.

The postholder will be required to develop an Income Generation Strategy for approval by the Board and will be responsible for all its commercial elements. You must be community and values-driven, outcome-focused, an inspiring and collaborative leader and manager, and motivated by the Consortium’s vision and mission, and those of its co-stewards OrganicLea CIC and Ubele CIC.At all times you will be an ambassador for the Centre.

CO-LEADERSHIP AND MANAGEMENT

Working on behalf of the Wolves Lane Consortium, informed fully by and reporting to co-stewards Ubele CIC, and sharing the leadership and management of the Centre with the Facilities & Operations Manager, together you will be relied upon for the Centre’s success in pursuing its strategic and annual plans, and in what it does and how it does it. 

The Facilities and Operations role is primarily to ensure the Centre is fit for all of its many different purposes; provides all users and visitors with a safe environment for their operations and activities, and a pleasant, rewarding, inspiring experience that results in return visits, longer dwell time.  And in so doing reaches and attracts new audiences and more custom.

The Community Enterprise role is predominantly outward facing - to create, attract and secure new and increased income streams through more sales of its products, services and offer; to co-create with entrepreneurs’ new community-based enterprise models and for joint ventures; to secure more investment from philanthropic and individual donations, and for funded programmes from new and existing partners.

These two distinct and overlapping roles will work collaboratively creating synergies to optimize the Centre’s income generating potential, the revenue and investment it secures, and at the same time increase its reputation, reach, and value as a vibrant community asset and contributor to community wealth building.

Together the two senior roles will deliver a seamless, compliant, and inspiring Centre offer, will co-lead and motivate the Centre team through a people management approach that fosters a culture of ambition, collaboration, care and success. Individually and together you will be accountable to the Consortium Board’s for ensuring all regulatory and customer standards are applied and met consistently, pursuing its vision through the strategy for the Centre’s good health, sustainability, and continuous growth in accordance with the Consortium’s values and ways-ofworking.

KEY RELATIONSHIPS

Wolves Lane Consortium Board – represented by the Consortium’s two comanaging stewards, OrganicLea CIC and Ubele CIC, and to whom this role is accountable

Ubele CIC – one of the Consortium’s two co-managing stewards, employer and funder of this role, and to whom this role reports

Wolves Lane Centre Facilities & Operations Manager - close collaboration as coleaders & co-senior managers of the Centre, jointly responsible to the Board for the Centre’s successful pursuit of its vision and mission

Direct reports: Hires & Events Manager; Senior Grower (Enterprise)

Wolves Lane Centre staff team - who you will jointly lead with the Centre’s Facilities & Operations Manager

Businesses, their associations, and sectors - with whom to do business; Value Stakeholders including existing and new £ funding partners, public sector commissioners; Venue Hirers - commercial, private & community; Local / subregional / regional stakeholders including government

Community organisations, groups & their members; local residents and other local stakeholders

DUTIES AND RESPONSIBILITIES

Enterprise and business development

Develop and implement a Board approved 2-year enterprise and income generation strategy and action plan aligned with the Centre’s mission and that, Identify and secure new, and increase and expand existing, commercial and retail sales income for produce and plants grown at Wolves Lane Centre, Pasteur Gardens and other growing sites.

Develop and increase the Centre’s venue hires & events offer including markets;

Co-create and support new community-based enterprise models that can operate within and / or be part of Wolves Lane Consortium eco-system, with a particular focus on increasing representation of those from Black and Racially minoritised communities

Support the Facilities & Operations manager in the development of financially viable business cases for the cafeteria and the retail offer and  that contribute to Centre surpluses

Grow and diversify earned income streams to improve financial sustainability.

Monitor market trends and identify opportunities for innovation and growth.

Partnership development

Attract and build strong customer relationships with wholesalers, retailers, restaurants, concessions etc., and other businesses who will buy produce from Wolves Lane’s growing sites

Develop and maintain strong relationships with commerce to whom we will sell, community organisations, funders and public sector bodies and identify opportunities for sales and hires.

Act as an ambassador for the Centre, representing it at networking events and stakeholder meetings including the local Business Improvement District (BID).

Develop collaborative programmes and initiatives that enhance community impact and income potential and bring new communities onto our site.

Venue Hire and Events

Develop and implement a Board-approved Hires Policy, ensuring alignment with the Centre’s values as both a community and income-generating asset.

Working with key colleagues, maximise income from venue hire through proactive marketing and relationship management.

Oversee the planning and delivery of events that generate revenue and increase footfall

Ensure effective systems are in place for bookings, contracts, invoicing and customer service. Ensure effective use of the space-rental software, platforms, optimising functionality and user experience.

Ensure compliance with safeguarding requirements and GDPR.

Customer experience 

Jointly with the Centre’s Facilities & Operations manager set centre-wide customer and visitor service standards applicable to all areas, facilities and services, ensuring these comply with all regulatory and health & safety requirements, and are consistently applied and visible.

Financial management and budget oversight

Jointly with the Centre’s Facilities & Operations manager develop annual budget in collaboration with and for the approval of the Wolves Lane Board

Working with the finance team, monitor income and expenditure, producing regular financial reports and forecasts for the areas of responsibility.

Ensure financial controls and reporting processes are robust and transparent.

Oversee the development of funding applications and business cases to attract income and to generate a significant net contribution

Leadership & People Management

Jointly with the Centre’s Facilities & Operations manager, to provide leadership to the Centre, motivating, inspiring and involving the Centre based team including its volunteers, and in a manner and style that is participatory whilst retaining accountability

Manage and coach direct reports in a participatory style, that inspires and motivates for the team members’ and team’s high-performance

Reporting & Governance

Be accountable the Wolves Lane Consortium Board on performance, risks and opportunities.

Report to Ubele Initiative CIC, the role’s employer and manager

Support the Consortium board in its strategic and action planning, within the context of  its long-term business planning.

Ensure compliance with all relevant internal policies and procedures of Ubele and Wolves Lane Consortium; regulatory and legal requirements; industry-sectorprofessional recognised good practice in the areas relevant to this role.

Other Any other duties commensurate with this role’s status and purpose and as required by management.

PERSON SPECIFICATION

Essential

Proven and successful experience in enterprise development, income generation, or running a business.

Strong sales, marketing and customer service skills, with a track record of meeting income targets.

Demonstrable success in developing partnerships and securing earned income.

Experience of budget management and financial reporting.

Strong communication and stakeholder engagement skills.

Excellent organisational skills and attention to detail.

Entrepreneurial mindset balanced with a commitment to community values.

Senior-level experience of people leadership, people management and decisionmaking.

Ability to work independently and take responsibility and accountability for decisions made.

Experience of working collaboratively with shared responsibilities and accountabilities for decision-making.

Ability to lead and motivate teams to engage and perform, ideally using participatory approaches.

Excellent interpersonal and communication skills, with a collaborative approach.

Resilience, creativity and the ability to work in a dynamic, hands-on environment.

Commitment to the Consortium's and co-managing stewards' vision and mission to reduce economic, environmental, food, land, racial and social injustices through its work and decision-making, and to community wealth-building.

Desirable

Growing experience of plants, fruit and vegetables.

Experience of promoting or managing venue hire or events, ideally in a multi-use or community setting.

Experience of managing retail sales.

Experience of working with Black and racially minoritised communities, ideally widening opportunities for participation where there has historically been underrepresentation.

Role Title: Visual/Graphic Designer

Contract Type: Regular

Workstyle Arrangement: Hybrid 

Reporting To: Director, Creative

Department: Communications

Location: Mexico City, Bogota, and Rio de Janeiro

Team Name: Creative

All applications must include a resume, a link to a portfolio, and a cover letter. In your cover letter, tell us why you are interested in this role at the Open Society Foundations and how your design experience and values connect to our mission of advancing justice, equity, and human rights.

Role purpose: 

The Visual/Graphic Designer brings strong creative vision and technical execution to design and multimedia projects across web, mobile, social media, and print. The ideal candidate is fluent in the language of design systems, passionate about visual storytelling for advocacy, and excited to contribute to work that advances justice, human rights, and open societies.

Key responsibilities: 

• Design and deliver compelling creative for websites, social media, print materials, data visualizations, video narratives, and interactive applications.

• Lead the visual design and front-end execution of digital storytelling projects--ranging from standalone microsites and data tools to motion graphics and animations. 

• Collaborate closely with developers, writers, and campaigners to create wireframes, mock-ups, storyboards, and prototypes that clearly communicate design intent and user interaction.

• Uphold and evolve Open Society’s visual identity across all mediums, supporting both internal teams and external vendors to produce on-brand, high-quality creative work.

• Manage and maintain identity guidelines, visual style libraries, and design systems to support consistent and effective visual communication. 

• Source, edit, and produce visual content using photography and video to support campaign goals and brand messaging.

• Review and guide work from design contractors, consultants, and agency partners to maintain visual and strategic alignment.

• Participate in creative brainstorming, campaign development, and communications planning alongside a multidisciplinary digital team.

The ideal candidate

• Substantial experience in visual design, with a portfolio that includes both static and interactive work.

• Strong proficiency in design tools such as Adobe Creative Suite, Figma, and motion/video tools like After Effects or Premiere. 

• Experience designing for: web and mobile platforms, with a basic understanding of HTML/CSS and responsive design principles.

• Knowledge of UX/UI principles and experience collaborating on interactive or data-driven products.

• Comfort managing brand systems and working with design partners or vendors.

• Excellent visual communication skills with a passion for turning complex ideas into clear, accessible visuals.

• Commitment to social justice, equity, and human rights. 

Travel

• Travel is required. Travel frequency depends on the role requirements.

Language

• Fluency in English and the local language of the office location.

What we offer

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts. 

• Excellent benefits and perks to promote well-being and a healthy work-life balance, including: 

• Generous time off and flexible work arrangements. 

• Employer-paid health insurance and dental plans for individuals and families (no employee contribution required). 

• Exceptional retirement savings plan (non-contributory for employees) and life insurance. 

• Progressive paid parental leave, reproductive and family planning support, and much more. 

• A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact. 

Description of the organization 

Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems. 

Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.

Additional information 

Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics. 

We are committed to providing reasonable accommodations for candidates with disabilities. 

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.   

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.

Job role:

The Digital Engagement Lead will play a pivotal role in shaping how people discover, experience and connect with Ronald McDonald House UK.

Working closely with the Head of Brand, Communications and Digital Engagement, you'll lead the development and delivery of an audience-led digital engagement strategy that helps us reach more people, build stronger relationships and create meaningful opportunities for support. You'll bring together social media, email, website content and user experience, paid social media and analytics into a clear, joined-up approach that delivers measurable results.

This is a role for someone who can see the bigger picture whilst remaining close enough to the detail to make things happen. You'll lead and develop a talented digital team, set clear direction and priorities, and create an environment where people feel supported to do their best work. At the same time, you'll work across the organisation to build understanding, confidence and enthusiasm around digital engagement, helping colleagues see how it can support their goals and strengthen our impact.

You'll also play an important role in strengthening the foundations that underpin our digital performance, from supporter journeys and content strategy to analytics, testing and optimisation. Through thoughtful leadership, strong collaboration and a focus on continuous improvement, you'll help ensure our digital channels work harder for the charity and ultimately help us support more families when they need us most.

Key Responsibilities:

Operational leadership and team development

• Provide clear leadership across the Digital Engagement function.
• Line manage the Digital Marketing Manager, Social Media Officer and Website Content & UX Officer.
• Set clear objectives, coach through regular one-to-ones and support professional development.
• Build a collaborative, high trust culture that values inclusion, curiosity and accountability.
• Ensure the team has clear backlogs, roadmaps and ways of working that keep delivery smooth and focused.

Digital strategic approach and planning

• Shape and deliver an integrated, audience-led digital engagement strategy.
• Define the strategic role of each channel for priority audiences, with objectives, KPIs and success metrics.
• Set channel-specific plans across paid social, organic social, content creators engagement, email, paid search and website content/UX.
• Lead annual and quarterly planning, translating organisational goals into clear digital roadmaps with budgets, testing agendas and resourcing.
• Monitor sector, platform and audience trends, advising on where to pivot, invest or pause.
• Guide the Digital Engagement team to deliver effective programmes with clear targeting, creative variants and measurable outcomes.

Digital Marketing ownership

• Oversee a balanced mix of paid, organic and earned activity, ensuring they work together to drive reach, community and conversion.
• Set standards for community management, social listening, risk protocols and out of hours response where required.
• Define our approach to engaging content creators.
• Strengthen the organisation’s approach to paid social, building capability, confidence and performance.
• Set the strategic approach for paid social campaigns, with a clear pathway towards delivering a high‑quality, scalable campaign in Q4.
• Oversee paid search and Google Ad Grant activity, ensuring compliance, relevance and strong conversion tracking.

Email and supporter journeys

• Oversee performance and growth across paid and owned channels.
• Lead the development of a clear email strategy, starting with strong foundations for best‑practice journeys
• Oversee the design and implementation of core email journeys
• Ensure email activity is insight‑led, tested and aligned with wider supporter journeys across channels
• Maintain a practical test plan covering audiences, messaging, creative and landing experiences.

Website content and user experience

• Lead the long term development of the charity’s website.
• Set the content and UX strategy with audience needs at the centre, ensuring information is findable, inclusive and persuasive.
• Oversee page governance, templates and information architecture to support both storytelling and conversion.
• Prioritise UX improvements using evidence from analytics, user feedback and best practice.
• Ensure the site reflects our brand voice and values, with accessible content and clear journeys.

Innovation, creative approach, testing and optimisation

• Embed a culture of smart experimentation and continuous improvement.
• Champion creative exploration across formats, storytelling and interaction design, while setting clear hypotheses and guardrails.
• Maintain a cross-channel testing backlog, with transparent prioritisation, timelines and owners.
• Ensure rigorous measurement: define success criteria, document results, share learning and scale winning variants.
• Encourage responsible adoption of new features and tools where they solve real audience problems.

Data, tracking and reporting

• Ensure decisions are grounded in accurate data and meaningful insight.
• Set the strategic direction for digital analytics and performance measurement.
• Oversee GA4 tracking, analytics and reporting frameworks across channels and key journeys, working with external agencies or specialists to establish robust reporting foundations
• Commission accessible dashboards and provide narrative context so stakeholders understand performance and next actions.
• Promote outcome-focused reporting that complements top of funnel/brand metrics.

Stakeholder and partner collaboration (internal and external, including suppliers)

• Lead strong, respectful collaboration that gets the best from people and partners.
• Partner with fundraising, family services, brand, and data & insight teams to shape clear briefs and deliver impactful digital work.
• Manage agencies, creators, platform reps and technical suppliers: set scopes, deliverables, timelines and KPIs, and review performance against objectives.
• Ensure all external output meets brand, accessibility, safeguarding and data protection standards.
• Build constructive relationships with senior stakeholders, presenting insights and recommendations with clarity.

Budget and resource accountability

• Hold responsibility for digital engagement budgets and resourcing.
• Oversee budget planning, forecasting and in‑flight reallocation to maximise value.
• Track spend, approve invoices and maintain strong financial governance.
• Assess capacity and recommend when to use external support, with clear cost–benefit rationale.

Person Specification:

Knowledge and Experience:

• Significant experience leading audience-led digital channels across paid, organic social, email and web within a charity.
• Demonstrable experience of leading digital engagement change projects
• Proven track record developing channel-specific strategies and roadmaps that drive growth, engagement and conversion.
• Experience setting digital strategy and direction while remaining close to delivery
• Experience leading and line managing digital teams through change and nurturing inclusive, high-performing cultures.
• Strong understanding of analytics, tracking and outcome-focused reporting (e.g. GA4, tagging, data governance).
• Experience commissioning and managing agencies, creators and technical suppliers.
• Comprehensive understanding of accessibility, safeguarding and ethical digital practice.
• Desirable: experience with influencer governance, CRM-integrated journeys, or major website and IA projects.

Skills and Abilities:

• Credible, collaborative leader who can inspire confidence and momentum during change.
• Strategic thinker who can translate long‑term ambition and distil insight into clear plans and practical delivery.
• Skilled communicator who simplifies complexity and brings colleagues and partners with them.
• Confident decision‑maker, comfortable balancing creativity with risk and feasibility.
• Strong analytical skills with a disciplined test-and-learn mindset.
• Inclusive leader who sets high standards while keeping momentum and morale strong.
• Comfortable presenting to senior stakeholders and translating data into action.
• Creative problem solver who spots opportunities and moves at pace with care.
• Calm and resilient under pressure