Learning jobs

What you need to know: 

• Job Title: Community & Support Lead 
• Reports to: Head of Operations 
• Salary: £15,000 (FTE equivalent £35,000) 
• Hours: 15 hours per week, worked flexibly across the week between 7:00am and 7:00pm. Occasional evening and weekend working may be required to support organisational needs, with advance notice provided wherever possible. 
• Location: Fully remote with occasional UK travel 
• Contract Type: Fixed-term 1 year - This post is funded by The National Lottery Community Fund.

Experience in one or more of the following areas is required for this role: oncology, cancer care, urology, gynaecology, adolescent and young adult services, community nursing, or a related healthcare setting. Please provide evidence of your relevant experience in your covering letter and/or CV.

The knowledge, compassion and communication skills developed through supporting patients and families affected by cancer are directly transferable to this role. 

You will be responsible for leading our community and support services, building meaningful relationships with people affected by cancer, and helping us continue to develop services that are shaped by lived experience. 

About Us 

The Robin Cancer Trust is looking for a Community & Support Lead to help shape and grow the support we provide to people affected by testicular and ovarian germ cell cancers across the UK.  Driven by our community built from lived experience - we support individuals and families navigating diagnosis, treatment, recovery, and life beyond cancer. We connect our community with trusted information, supportive communities, opportunities to share their experiences, and services designed to help them feel informed, empowered and understood. 

We do this by: 

• Connecting people affected by cancer through our community and shared lived experiences. 
• Providing trusted information, signposting and practical support when people need it most. 
• Creating opportunities for patients, families and supporters to help shape our services and future work. 
• Building a community that breaks isolation, starts conversations and reminds people they are not alone. 

Our values: 

• Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest and empathetic communication between ourselves and our community. 
• Creativity: We are a small team with a big vision. In order to drive the change we want to see in the world, we must innovate, disrupt and experiment. 
• Trust: We are accountable to each other and our community. We are responsible for upholding these values and the quality of work we undertake and will do so with integrity at all times. 

If our mission, vision and values inspire you and resonate with you, we would love to hear from you. 

About the role

This is a newly redesigned role created following a review of Robin Cancer Trust's support services. 

The Community & Support Lead will play a key role in ensuring that people affected by testicular and ovarian germ cell cancers can access compassionate support, trusted information, meaningful connections and opportunities to shape our future work. 

We particularly welcome applications from nurses and other healthcare professionals who may be looking for a career change, greater flexibility, or an opportunity to use their skills in a non-clinical setting. Whilst this is not a clinical position and does not involve providing medical advice, your understanding of the patient experience, treatment pathways and the emotional impact of a cancer diagnosis would help us deliver high-quality, person-centred support to our community.

This role may particularly appeal to nurses seeking flexible, remote working arrangements, including those looking for school-hours working, a better work-life balance, or an opportunity to continue making a meaningful difference outside of frontline clinical practice. 

Our Culture: 

Our culture is the most important thing to us. 

We want someone to join our team with empathy, creativity, versatility and initiative. We are looking for someone who can make this role their own, help shape the future of our support services, and grow alongside the charity as we continue to evolve. 

We are looking for someone who cares deeply about people, is comfortable having meaningful conversations, and is passionate about building communities that make a difference. 

Job Purpose: 

The Community & Support Lead will act as the primary point of contact for Robin Cancer Trust's support services and community activity.

The role will lead the development and delivery of our support offer, including patient enquiries, community engagement, signposting, Thriver Packs, WhatsApp communities, lived experience involvement and service development. 

The role will work closely with the CEO, Head of Operations, Medical Advisory Board and Clinical Advisor to ensure our support services remain compassionate, effective, safe and impactful. 

Key Responsibilities: 

Community Support 

• Respond to support enquiries from patients, families and supporters. 
• Coordinate the delivery of Thriver Packs. 
• Signpost individuals to relevant organisations, services and resources. 
• Maintain accurate support records and impact data. 
• Ensure enquiries are managed professionally and compassionately. 

Community Development 

• Lead and develop the Thriver Community. 
• Manage and moderate Robin Cancer Trust's WhatsApp communities. 
• Build meaningful relationships with people affected by cancer. 
• Create opportunities for lived experience involvement. 
• Recruit, engage and support community volunteers. 

Service Development 

• Identify gaps, opportunities and emerging community needs. 
• Support the development of new support services and wellbeing initiatives. 
• Build relationships with charities, healthcare professionals and support organisations. 
• Contribute to the evaluation and continuous improvement of services. 

Governance & Administration 

• Coordinate Medical Advisory Board meetings and actions. 
• Maintain support service reporting and records. 
• Support safeguarding processes and escalation pathways. 
• Work alongside the Clinical Advisor where specialist support is required. 

 Equal Opportunities: 

Robin Cancer Trust is committed to being an equal opportunity employer. We recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Robin Cancer Trust is aware  that we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives and experiences, to collectively make a difference. If there is anything we can do to support you during the application or interview process, please let us know and we will do everything we can to ensure you have a positive and comfortable experience. 

Contract: 1-Year Fixed Term contract
Hours: Full-time (40hrs/weekly)
Reporting to: Academy Director
Location: Remote 
Salary: £50,000 p/a + 3% pension contribution
Start date: September 2026

About us

Parallel is a small charitable initiative with big ambitions. Our mission is to increase the number and diversity of excellent young mathematicians. We are a Good Thinking project (registered Charity Number: 1147404).

Founded in 2023 by Simon Singh MBE and Dr Junaid Mubeen, our online Parallel Academy supports highly capable students to excel in maths, by providing them with structured programmes that develop their reasoning and problem-solving skills beyond the curriculum.  We currently support more than 10,000 students through the Academy, around 1000 of whom receive highly targeted support through weekly, small-group online tutorials.

We are at an exciting phase in our journey, with plans to expand tutoring to 5000 students over the next four years. Our students are motivated and ambitious. Our maths programme takes place outside of school hours, yet students have an average attendance above 95%. All of our work takes place online and is subject to safeguarding and data protection policies that are reviewed periodically to reflect up-to-date best practice.

Parallel has built a reputation for excellence, both in terms of the expectations we set for students, and the quality of service they receive from us. Our work is underpinned by an inclusive ethos; every student who applies for the Academy is guaranteed a place on one of our programmes. 

We work flexibly to both launch new initiatives and adapt our existing offerings. We pride ourselves on a creative approach to programme design and now face a familiar challenge of maintaining our quality and highly personalised approach as we scale up.

The purpose of this role
 

We are seeking an experienced Head of Operations to join and help lead our committed and energetic team. This role is pivotal to achieving Parallel’s growth ambitions while maintaining the quality of service we are renowned for. As a senior leader, you will be a lynch pin of our core team and will make a real difference to the life prospects of thousands of young students. 

On a practical level, you will coordinate and drive our core programmes, with oversight and accountability for their smooth, day-to-day delivery. You will also line-manage two full-time administrators (this may increase as the team expands), overseeing and supporting their work across communications, data and operational delivery.

We have established several processes and tools for delivering our programme effectively and the ideal candidate will have a sharp eye for process improvement and opportunity. You will need to understand and consolidate our current best practices, but also identify ones that need to be adapted or enhanced as we look to scale up. 

This role is offered initially as a fixed-term contract for 12 months, though we have every intention to extend the position longer term should the appointment prove successful. 

A note on working hours
 

This is a fully-remote role. As part of your contracted hours you will be required to regularly do some work during evenings and weekends (approx 5-8 hours a week). You may occasionally need to step in at short notice, outside of standard working hours, to support and resolve urgent operational issues.

There will also be periods when there is a higher workload (e.g., during student admissions cycles), so you may be required to offer some flexibility in working longer  - and then shorter - hours week to week. Time off in-lieu is provided for additional hours worked. 

In general, you will have significant autonomy in how you structure your working week, provided you ensure that our core operational needs are covered within the whole team.

Key responsibilities

Working for Parallel is challenging and rewarding in equal parts. On a typical day you will be fielding queries from parents, managing the logistics of 200+ tutorials a week and ensuring tutors are fully supported. We are a dynamic team that readily adapts to new situations and relishes the challenge of working through problems together. 

As part of your key responsibilities you will:
 

• Oversee the smooth day-to-day running of our Tutorial and Webinar Programmes, ensuring that sessions proceed as planned, and that any issues - from tutor cover needs to student absence requests - are swiftly and effectively addressed.

• Coordinate key aspects of our start and end-of-term administration, including payments, parent and student communications, website setup, spreadsheets and logistics.

• Oversee the admin team’s responsiveness to our high-volume shared inboxes, responding to the most sensitive student and parent queries and acting as a point of escalation where needed.

• Manage a small but growing admin team, providing regular guidance, support, and feedback.

• Play a key role in overseeing our student admissions cycles, from planning to testing, setup, delivery and communication of decisions.

• Make everyday operational decisions independently, exercising good judgement in when to bring issues to senior management.

• Work effectively with data (e.g. student learning data) - as managed through our central directories - and use it to guide decision-making and to support the effective running of our programmes. 

• Review our policies on an ongoing basis, ensuring that we are complying with our safeguarding and data protection obligations at all times and that our policies are built for scale.

• Support with schools outreach initiatives.

• Develop and document key administrative procedures (an ever-evolving ‘Operations Handbook’) to ensure that we have reliability and stability across all programmes.

• Help to shape and build on our ethos of high expectations, which translates into concrete policies regarding attendance, homework, participation and criteria for both admitting and removing students from our Tutorial Programme.

Role requirements
 

While there is no fixed template for working with Parallel, we consider the following requirements essential for this role:

• Proven leadership qualities, with the ability to act independently and decisively when the situation demands it. 

• Experience managing small teams, including multiple direct reports.

• Managed operations at large scale - you have executed product/service delivery to thousands of end users.

• Excellent project management skills, with the ability to delegate tasks and to track processes and outcomes.

• Exceptional written and verbal communication skills, with the ability to connect effectively with a diverse set of internal and external stakeholders.

• Proficiency in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools quickly and independently).

• Excellent with spreadsheets and data - you know your vlookups from your pivot tables.

• Nimble problem-solver who can think on your feet and approach complex situations with a flexible mindset.

• A ‘can-do’ attitude and strong team ethic - you are known as a supportive presence for your colleagues who will go above and beyond to make their lives easier.

• Demonstrable ability to work productively in a fully remote setup.

• A strong commitment to safeguarding, and the ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.
   

It is also desirable (though not essential) for you to have relevant experience in an education setting.
 

Please note that this role will be subject to an Enhanced DBS check. 

How to apply
 

If this sounds like you, please submit your CV and cover letter via CharityJob, or get in touch with any questions. 

Interviews will take place online after the closing date. As part of the selection process, shortlisted candidates will be required to complete tasks designed to assess relevant skills.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Team and role overview 

At Marie Curie, our Case for Support team plays a vital role in the delivery of our strategy and supporting fundraising growth, by creating compelling cases for support and innovative propositions for our highest-value campaigns. Working alongside passionate, purpose-driven professionals, you’ll help us maximize impact and create meaningful connections with our supporters. 

As a Case for Support Lead, you will be instrumental in developing impactful narratives that resonate with our supporters and drive our mission forward. Your work will provide essential, up-to-date information about our clinical services, research and policy work. This will support all fundraising teams to build accurate and inspiring fundraising campaigns. By identifying funding opportunities and crafting tailored cases for support, you’ll ensure that our high-value fundraising teams continue to achieve transformational impact. 

What you will be doing:

• Create compelling case for support narratives about all aspects of Marie Curie’s work, articulating the need, solution, and impact for various audiences. 
• Collaborate with service, policy, and research teams to gain a deep understanding of their work and goals, gathering insights to support funding applications and campaigns. 
• Work closely with high-value income streams, supporting Trusts & Foundations, Philanthropy and Corporate teams by coordinating with internal stakeholders to develop compelling propositions. 
• Provide all fundraising teams with accurate, self-service information, including writing narratives and interpreting data. 
• Delivery of online Discovery Sessions with fundraising teams to improve their understanding of our cause. 

What we are looking for: 

• Proven experience in fundraising, service delivery, cause-led communications, or evaluation work. 
• Creative thinker with an independent, autonomous approach to work. 
• Strong communication skills to inspire others and positively influence opinions, with the ability to gain respect at all levels and drive practical, meaningful change. 
• Skilled at understanding and interpreting complex information and data and articulating it in a compelling way, both in writing and verbally. 
• Excellent people skills with a proven ability to integrate quickly into complex organizations. 
• Financial literacy with experience in interpreting budget information. 

Please see the full job description  

Additional Information

Application & Interview Process 

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 
• Close date for applications but may close early: 2nd July 2026 
• Interviews due to take place 9th and 13th July2026 

** Important we encourage you to apply early as we may close the job advert sooner after receiving a sufficient number of suitable applications**. 

Salary: £36,900 to £39,900 

Contract:Permanent Full-Time 35 hours per week

Based: Remote based within the United Kingdom, occasional travel may be required travel costs covered 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 
• 25 days annual leave (exclusive of Bank Holidays) 
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 
• Loan schemes for bikes; computers and season tickets 
• Continuous professional development opportunities. 
• Industry-leading training programmes 
• Wellbeing and Employee Assistance Programmes 
• Enhanced bereavement, family friendly and sickness benefits 
• Access to Blue Light Card membership 
• Subsidised Eye Care 

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….

Job Title: Refuge Worker

Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Fixed term (until 14 July 2027)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 9:00am on 10 July 2026

Interview Date: 16 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Join the Bumblebee Conservation Trust as a part-time Senior Project Development Officer and help secure vital funding for nature’s recovery across the UK. This permanent, part time and home-based role is ideal for an experienced bid writer and relationship builder passionate about conservation, fundraising and making a real impact for bumblebees.

The Bumblebee Conservation Trust is looking for a motivated and resilient Senior Project Development Officer to identify funding opportunities, develop compelling proposals, and build strong relationships with funders, partners and colleagues. Working closely with fundraising, conservation, science, outreach and consultancy teams, you will help grow the scale and diversity of income needed to protect bumblebees and restore habitats.

You will bring excellent communication skills, strong attention to detail and the ability to manage deadlines in a busy, collaborative environment. If you are solutions-focused, organised and excited by the chance to turn ideas into funded projects that support nature conservation, this is a rewarding opportunity to make a meaningful difference.

The Trust is an Equal Opportunities employer.  This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. 

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.

Please visit our website vacancy page to learn about the role and find out more information on how to apply. fund

Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.

The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.

The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.

Main Responsibilities:

• Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
• Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
• Participate in rota for answering the main Into Film phone line
• Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
• Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
• Assist with creation and distribution of support-focused surveys of our users
• Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
• Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Excellent customer relationship and service management skills
• Exceptional communication skills (verbal and written)
• Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
• A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
• A good understanding of the education market and curriculum (formal and informal)

Desirable:

• Familiarity with the Microsoft Office Suite (Office 365)
• Salesforce case management experience (Service Cloud)
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We’re hiring: Supporter Acquisition Manager at The Salvation Army

Are you a creative, insight-driven marketer who loves testing new ideas and driving growth? Do you want your work to make a real difference in the lives of people facing homelessness, poverty, and crisis?

Join The Salvation Army as our new Supporter Acquisition Manager and help us bring a new generation of supporters into our mission.

You’ll sit within our Acquisition & Innovation Team, where you’ll lead bold, multi-channel campaigns, test fresh ideas, and develop propositions that inspire people to take their first step in supporting our work.

You’ll also be part of our wider Individual Giving (IG) team - a genuinely fun group to work with. They also happen to deliver a sector-leading Christmas campaign that inspires thousands of people every year.

What you’ll be doing

• Deliver high-impact digital and multi-channel acquisition campaigns
• Test new ideas and optimise performance using insight
• Develop propositions and journeys that convert interest into long-term support
• Collaborate with a supportive, creative IG team that loves what they do

What you’ll bring

• Experience in supporter acquisition, marketing, or digital fundraising
• A test-and-learn mindset and creative approach
• Strong project management and stakeholder skills

If you’re excited by innovation, motivated by impact, and ready to help us reach more people than ever, we’d love to hear from you.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.  

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ  

Closing date: 30 June 2026

Interview Date: To be confirmed

Are you a talented digital marketer with a passion for using digital channels to grow supporter engagement and fundraising income?

The Salvation Army is looking for a Senior Digital Marketing & Fundraising Officer to help drive our digital fundraising ambitions and expand our reach to new audiences.

Working within our Digital team, you will act as the Digital Lead for a number of fundraising teams, providing expert guidance and support to help them deliver effective digital activity. You will lead the planning, delivery and optimisation of digital campaigns across channels including paid social, PPC, display and email, helping to generate new supporter leads and grow income for the organisation.

You'll play a key role in developing innovative lead generation campaigns, creating engaging supporter journeys, analysing performance and sharing insights that improve results. You'll also help build digital capability across the department through training, coaching and collaboration.

We're looking for someone with strong experience in digital marketing and fundraising, a test-and-learn mindset, excellent stakeholder management skills and a passion for delivering measurable impact.

Join us and use your digital expertise to help The Salvation Army continue transforming lives and communities across the UK and Ireland.

Happy to talk flexible working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), job sharing and compressed hours (full-time hours condensed into a shorter week).

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

 Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing Date: 19 July 2026

Interview Date: To be confirmed

The Society is looking for a new member of staff to develop, manage and coordinate the Make Your Mark in Volunteering Campaign. The Campaign Coordinator will provide project management and delivery of campaign events, training, communications, audience development, partner engagement and evaluation. They will liaise with and support the Make Your Mark Working Group, the wider Make Your Mark membership, community groups and external partners to ensure the implementation of inclusive volunteer programmes.

The Make Your Mark in Volunteering Campaign, is hosted by the Society and supported by the Make Your Mark Working Group.

Role: Make Your Mark Campaign Coordinator – 37 hours per week, fixed term to 31 March 2029, with extension pending further funding

Salary: £35,400 per annum

Pension: 10% pension contribution by the employer

Hours: 37 hours (five days) per week with flexible daytime working hours Monday to Friday, occasional evening and weekend work required with time off in lieu (TOIL) provided

Location: Hybrid at-home and in-person working based at the Society’s office at the National Museum of Scotland in Edinburgh, with some time in partner organisation offices, particularly Volunteer Scotland in Stirling. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.

Reports to: Make Your Mark Working Group; project managed by Sarah Pearce, Heritage Network; line managed by Jeff Sanders, Society of Antiquaries of Scotland; oversight group comprising Sarah, Jeff and Joanna Todd, Historic Environment Scotland

Probation: Nine-month probationary period during which time your skills and suitability for the post will be assessed

Find out more information on the Societies website.

How to Apply

Please submit a CV and a covering letter outlining how your experience, skills and knowledge meet the requirements (covering letter to be no more than two sides of A4) by the closing date to the Outreach Manager, Dr Jeff Sanders FSAScot.

Closing date: 11:59 PM (UK time) on 12 July 2026 

Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom during the week commencing 27 July 2026. Reasonable travel expenses can be claimed.

Applicants who are not shortlisted will be informed but unfortunately, no detailed feedback will be possible.

The Society of Antiquaries of Scotland is dedicated to meeting the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Please help us by filling in the Equalities Monitoring Form – a link will be emailed to you with receipt of your application. Filling in this form is voluntary and the results are anonymous and are not used in the recruitment process.

Apply before 17th July 2026

This role requires you to already have a Right to Work in the UK

Reporting to: Chief Operating Officer

Location: 122 Braymere Road, Peterborough, PE7 8NB (On-site work)

Weekly Hours: 40 hours per week (08.30 AM to 5.30 PM, Monday to Friday)

Salary: £32,500 p.a.

Annual Leave: 28 days annual leave inclusive of bank holidays

WELCOME TO GFA WORLD

Since 1979, we have been committed to serving the “least of these” in Asia and Africa, primarily in places where no one has ever heard the name of Jesus, so that those still waiting can experience the love of God for the first time. Today, nearly 3 billion people have little to no opportunity to ever hear the name of Jesus. Every single day, an estimated 70,000 people die without ever hearing His name.

We are partnered with National Missionaries serving as the hands and feet of Christ in Asia and Africa, children in poverty and suffering, and community development initiatives helping families in need of care or during disasters.

As a Christian missions order we are a small organisation, but we are deeply committed to doing our work with excellence, faithfulness, and care in everything we do. We function as a community, and by joining GFA World you’ll be joining a family that does life together—journeying toward Jesus, living for eternity, and making a difference for some of the poorest and most afflicted people on earth in Christ’s name.

Our Mission

We exist to ensure no one dies without knowing the love of Christ and give people the chance to experience a transformed life in Christ by partnering with National Missionaries to bring the love of Jesus to communities still waiting to hear His name.

WHY THIS ROLE MATTERS

GFA World's mission is to help people know Jesus and experience His love in places where there is little or no Christian presence. Every donation, prayer, event, communication, and ministry activity relies on strong systems and faithful stewardship behind the scenes. 

This role helps ensure that GFA World remains financially sound, legally compliant, operationally effective, and a healthy place for staff to serve. You will help steward the resources entrusted to us by our partners, support the staff who carry out the ministry, and maintain the systems that allow our work to grow sustainably.

As a small and highly collaborative team, we do not have separate departments for finance, human resources, compliance, facilities, health and safety, or operations. Instead, we rely on people who are willing to take ownership, learn new things, solve problems, and help strengthen the organisation wherever needed.

This role is ideal for someone who enjoys creating and improving systems, spotting gaps, and ensuring that important things do not fall through the cracks.

OCCUPATIONAL REQUIREMENT

As a result of our Christian ethos, this post is covered by an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to:

• Be a practising Christian and active member of a local church.
• Subscribe to GFA World’s Statement of Faith and the Nicene Creed.
• Demonstrate a personal commitment to our Mission and Core Values.
• Participate in and lead Christian prayer as part of normal organisational life.
• Work effectively with Christians from a variety of denominational backgrounds.

YOUR RESPONSIBILITIES

Finance & Accounting (25%)

• Maintain online accounting system (QuickBooks Online) and other related financial systems.
• Maintain and improve accounting structures, nominal ledger, and chart of account.
• Review, maintain, and automate transaction processing workflows.
• Upload and reconcile donations and other financialtransactions.
• Complete monthly and quarterly reconciliations.
• Process payroll and maintain payroll records.
• Oversee pension administration and HMRC submissions.
• Prepare budgets and reports in collaboration with leadership.
• Monitor actual performance against budgets and identify variances.
• Assist with year-end processes and external audits.

People & Culture (25%)

• Administer HR system (Employment Hero) and maintain accurate staff records.
• Coordinate recruitment, onboarding, and off-boarding processes.
• Maintain employment documentation, contracts, and policies in accordance with GDPR.
• Coordinate staff training and professional development records.
• Support performance review and appraisal processes.
• Help preserve and strengthen GFA World's mission, values, and staff culture.
• Assist staff and managers with HR-related administration and processes.

Compliance & Governance (25%)

• Maintain awareness of relevant employment, charity, and workplace regulations.
• Review organisational policies and recommend updates where needed.
• Maintain compliance records and organisational documentation.
• Support legal and regulatory compliance requirements.
• Coordinate organisational risk assessments.
• Maintain the health & safety master file and supporting records.
• Carry out routine health and safety tests.
• Organise mandatory health and safety trainings and checks.
• Maintain incident records and compliance documentation.
• Help ensure a safe working environment for staff and visitors.

Operations & Facilities (25%)

• Maintain the smooth day-to-day operation of the office.
• Order office supplies and consumables.
• Manage office equipment and coordinate repairs when required.
• Liaise with contractors, service providers, and suppliers.
• Manage office keys, alarms, access systems, and security procedures.
• Support office refurbishments and workplace improvement projects.
• Identify opportunities to improve organisational systems, processes, and ways of working.
• Take ownership of operational issues and see them through to completion.

CHRISTIAN COMMUNITY LIFE

GFA World is a Christian ministry, and prayer is central to who we are and how we serve.

All staff participate in regular corporate prayer as part of normal organisational life. These times include reading Scripture, sharing thanksgiving, and praying for the needs of the ministry, our staff, and the mission field.

The successful applicant will be expected to actively participate in these prayer times and, on occasion, lead them.

As with all roles at GFA World, staff are expected to support the spiritual life and mission of the organisation through prayer, service, and Christian fellowship.

ABOUT THE APPLICANT

We recognise that, to be great at your role, there are certain characteristics that are important and others that enable a good fit within our existing team and culture. But if you don’t meet them, get in touch anyway! You may be more awesome than you realise.

Required

• You are a practising Christian with active involvement in a local church.
• You have a heart for helping people know Jesus, even if your role is primarily office-based.
• You care about serving people in some of the world’s most underserved communities.
• You are willing to support the mission in whatever practical way is needed.
• You have experience in accounting and human resources administration.
• You are comfortable working with financial systems, spreadsheets, and IT softwares.
• You are naturally organised and detail-oriented.
• You enjoy creating order, systems, and clear processes.
• You take ownership of problems rather than waiting for someone else to solve them.
• You are comfortable researching unfamiliar topics and learning independently.
• You can manage multiple responsibilities and priorities simultaneously.
• You communicate clearly and professionally in both written and spoken English.
• You can work independently while also contributing positively to a team.
• You are comfortable handling confidential and sensitive information with discretion and integrity.

Desirable

• Experience with QuickBooks Online.
• Experience with Employment Hero or similar HR software.
• Experience processing payroll and administering workplace pensions.
• Experience preparing budgets or monitoring budget performance.
• Experience maintaining policies, compliance records, or organisational documentation.
• Experience coordinating staff training and maintaining training records.
• Experience with health and safety administration, risk assessments, and workplace compliance.
• Experience within a charity, church, ministry, or values-driven organisation.
• Experience identifying and improving organisational systems and processes.

GFA WORLD’S STATEMENT OF FAITH

We Believe:

•    That the Bible is the inspired and infallible Word of God, given to us by the Church – “the pillar and ground of the truth” (1 Timothy 3:15).
•    The Nicene Creed to be the official Creed of the Holy Church.
•    In one God, Creator of all things, eternally existing in three persons: Father, Son, and Holy Spirit, and that these three are co-eternal and of equal dignity and power.
•    In the deity of Jesus Christ; His miraculous conception by the Holy Spirit; His virgin birth; His sinless life; His death on a cross; His bodily resurrection; His ascension to the right hand of the Father; and His personal, imminent return.
•    That man was created by and for God; that by man’s disobeying God, every person incurred spiritual death, which meant they were no longer in communion with God, and physical death was the consequence; and that all people are given the option of being redeemed and restored to God.
•    The Lord Jesus Christ died for our sins and that all who believe in Him are declared righteous because of His victory over death and are, therefore, in right relationship with God.
•    Salvation means far more than being “saved from sin; we are saved for sonship, to be divinely adopted sons and daughters of God. Forgiveness is the precondition for God’s greater gift, the gift that will last beyond our death: the gift of divine life” (1 Corinthians 15:3-7).
•    Believers in Christ are destined to share in the life of the Holy Trinity. Sharing in the life of God, as God has shared in our humanity (1 Peter 1:4).
•    In the present ministry of the Holy Spirit indwelling all believers and thus enabling and empowering the life and ministry of the believer.
•    In the bodily resurrection of everyone who has lived, the everlasting blessedness of those in right relationship with God, and eternal separation for those who have rejected God’s forgiveness in His Son.
•    The sacrament of marriage to be ordained by God as a holy union between one man and one woman as biologically defined at birth.

OUR DESIRE

To be devout followers of Christ and to fulfil His Great Commission amongst people still waiting to hear His name for the first time, by training up, sending out, and assisting qualified labourers in partnership with the body of Christ

OUR CORE VALUES

1. Knowing the lord Jesus more fully & intimately
2. Being a people of integrity and excellence
3. Living in submission to God’s word
4. Being a people of faith
5. Being a people committed to prayer & worship
6. Having a servant lifestyle
7. Being a people of grace & love
8. Serving sacrificially
9. Being a people sold out to win the lost at any cost
10. Working together with the body of Christ

THE NICENE CREED

We believe in one God, the Father Almighty, maker of heaven and earth, and of all things visible and invisible.

And in one Lord Jesus Christ, the only begotten Son of God, begotten of the Father before all worlds; God of God, Light of Light, very God of very God; begotten, not made; being of one substance with the Father, by whom all things were made. Who, for us men and for our salvation, came down from heaven, and was incarnate by the Holy Spirit of the Virgin Mary, and was made man; and was crucified also for us under Pontius Pilate. He suffered and died and was buried; and the third day He rose again, according to the Scriptures, and ascended into heaven, and sits at the right hand of the Father; and He shall come again, with glory, to judge the living and the dead; whose Kingdom shall have no end.

And we believe in the Holy Spirit, the Lord and Giver of Life; who proceeds from the Father; who with the Father and the Son together is worshiped and glorified; who spoke by the prophets. And we believe in one, holy, catholic and apostolic church.

We acknowledge one baptism for the remission of sins; and we look for the resurrection of the dead and the life of the world to come.

Amen

HR People Coordinator

Location: Hybrid - 2 days a week in Brasted

Salary: £27,184 full time equivalent

Vacancy Type: Three month fixed term contract (with potential to extend) Immediate Start

Closing Date: Sunday 5th  of July 2026

About us

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

About the role

As HR People Coordinator you will be delivering a customer-focussed HR processing service for a number of areas of our organisation. You will be working with our Service Managers to ensure they work to our HR polices, processes and practices. This will include:

· Carrying out Pre Employment checks and generating contracts of employment for new members of staff.

· Processing variations to contracts and payroll changes and administering the leavers processes.

· Monitoring key events and dates relevant to the employment relationship (e.g. end of fixed term contract, DBS renewals) and taking appropriate action.

· Updating our HR system (MHR People First and iTrent, known internally as HouRS) to reflect changes and ensure that records are up to date.

· Dealing in a sensitive and professional manner with enquiries from all sources and maintaining privacy and confidentiality at all times.

You will be managed by our People & Payroll Shared Services Manager and will be working with a team of People Coordinators who support other areas of the organisation, so there will be plenty of opportunities to learn from others, hear more about what we do and how you play a part in the bigger picture.

Experience

· An understanding of, or keen interest in HR is essential, while some experience of the area would be desirable

· The ability to build and develop strong working relationships

· A strong customer service ethos and good communication skills

· The ability to work effectively under pressure

· Time management and prioritisation skills

· Excellent attention to detail and accuracy

Desirable criteria:

· Able to start immediately

· Experience of working in a busy Human Resources or Finance Department

· Experience of using a HR database system

· Knowledge of the main areas of HR administration

· Able to develop basic administration procedures

Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply.

Thank you for your interest in this role!

Greenwich Hospital is the lead charitable funding organisation for the Royal Navy and wider Royal Navy Community. As such, we are able to facilitate the identification of needs and the setting of strategic priorities, build capacity, deliver significant impact and encourage enhanced collaboration within the Naval charity sector.

We have undertaken significant reform in order to generate increased income for grant making – which has risen from £5m in 2023 to £10m in 2026.

Part of this revision has been the implementation of a new grants strategy in 2024, which seeks in particular to evidence need in order to guide the current and future funding of charitable support, with the expansion of our proactive and preventative funding to support education, young people and families. Our grants now encompass more preventative and wellbeing-enhancing education delivery not covered by public funding. 

Following a review of our education and employment funding strategies, we are now focussing on widening our funding support beyond the longstanding bursary scheme for the Royal Hospital School. We are funding new educational programmes (such as free tutoring support) and developmental extra-curricular programmes with varied activities for children in order to enhance social mobility, compensate for the disadvantages of service life and enhance retention in service. This is undertaken in partnership with the Naval Children’s Charity, Royal Naval Sailing Association and Andrew Simpson Foundation. These funding streams also include increased focus on supporting partners of serving personnel with life opportunities and employability programmes.

Engaging with the research community to fill knowledge gaps has been key to the identification and balancing of current against future need, enabling accurate financial forecasting and income generation. We have recently completed our first long-term study of the welfare needs of the RN/RM community with granular demographic and qualitative data running through to 2040, and have now developed a sustainable funding strategy out to then.  

This work has been led and overseen by our current Research and Education Grants Manager over the last two years. She will be going on maternity leave in mid-September, so we seek to recruit maternity cover for a fixed-term period of 14 months to join our charity team of four. The expected start date will be the beginning of September, but we hope the successful candidate will be able to meet with the current Manager occasionally before then.

Working alongside strategic partners, we will keep our grant priorities under regular review and adjust according to evidenced need. The Research and Education Grants Manager plays a significant role in this life enhancing work.

It is expected that the current Research and Education Grants Manager will return to work, therefore this maternity cover role will be made redundant at the expiry of its term.

JOB DESCRIPTION AND PERSON SPECIFICATION:

RESPONSIBILITIES

· Assist in the delivery of GH’s charitable output to RN/RM beneficiaries in accordance with the Hospital’s objectives, governing legislation, policies and budgets.

· Help shape GH’s charitable work in education and the Life Opportunities programme. This will include direct delivery of support and delivery with/through others in order to ensure high impact and effectiveness. This will also include the development of new projects and programmes together with funding strategies to tackle unmet need.

· Strengthen current charity partnerships and establish new ones.

· Strengthen and assure impact monitoring and reporting across the applied grants, using best practice in current research methodology.

· Coordinate available research to identify gaps and focus GH spend.

KEY TASKS

1. In consultation with the Director of Grants and Finance staff, commission, track and manage the Hospital’s Education and Life Opportunities grants programme and budget, making sure it keeps within approved limits, reflects agreed payment schedules, and ensures the budget is spent in year or agreed as part of a roll over plan.

2. Oversee a portfolio of grants at various stages of the grant life cycle, including assessment of new applications, issuing Grant Agreements and managing awarded grants, applying established policies and processes. The process includes presenting grant applications and their assessment to our Charity Scrutiny Panel and Charity & Education Committee.

3. Ensure grants awards are authorised, paid and reviewed promptly.

4. Oversee and manage educational bursaries and grants, liaising and co-ordinating with the relevant educational organisations, applying established policies and processes. This includes bursaries for children attending the Royal Hospital School and university bursaries for serving personnel, working closely with the RN Learning and Development Organisation.

5. Collect, evaluate and report on the impact and effect of charitable giving and outcome of awards and, as required, collate and submit appropriate data and information to partner organisations.

6. Undertake the co-ordination and administration of cross-charity groups and meetings chaired and hosted by GH; represent GH in discussions and negotiations with stakeholders and other charitable partners and beneficiaries and represent GH at internal and external meetings.

7. Work alongside the Director of Grants to develop and implement GH’s new funding stream focused on supporting the naval charity sector in strengthening organisational capacity building and implementing effective impact measurement frameworks.  

8. Identify, co-ordinate and where necessary scope commissioning of new research to inform present and future grants planning and spend, liaising with FiMT, MoD, SCiP Alliance and other appropriate bodies.

9. Work with the Communications Manager to ensure suitable publicity is given to GH charity activity internally, on the GH website and social media, in national publications and by grant recipients.

10. Assist the Director of Grants in the production of impact reporting to inform the GH Advisory Board and Charity & Education Committee.

11. Ensure and promote adherence to good charity governance practice; assist in the periodic review of funding guidelines/ policies and delivery.

12. Develop and apply good understanding of RN ethos, personnel and beneficiaries.

13. Assist in the development and delivery of a Communications Strategy for the Hospital’s charitable activities including website and social media.

14. Draft appropriate contributions to the Annual Review/Impact Report.

PERSON SPECIFICATION

Expertise and experience

1. In-depth and evidenced knowledge and experience of charitable and financial support to beneficiary groups; ability to empathise with and advocate imaginatively on behalf of beneficiaries.

2. Knowledge and experience in grant-making processes.

3. Evidence of working effectively in co-operation with other charities and organisations.

4. Evidenced ability to imagine and develop vision into designed, costed, project-managed and delivered programmes.

5. Understanding of the research landscape and ability to make it work for GH.

6. Familiar with introducing new, improved processes and developing joint working and grant giving mechanisms.

7. Excellent proven communication skills, written and oral.

8. Stakeholder management skills are essential; proven ability to develop creative and sustained collaborative relationships; ability to navigate multiple stakeholders who sometimes may have entrenched positions.

9. Familiarity with the Royal Navy and the Service charity sector would be an advantage but is not essential. Empathy with the military community essential.

10. Confident using IT including Microsoft Office, charity management and HR software; knowledge of a grants or other CRM would be desirable.

Personal qualities

· Adherence to GH’s values.

· Integrity, honesty and professionalism at all times.

· A strong ambassador with the ability to make internal and external contacts.

· Able to treat all people with respect and dignity.

· Willing to take responsibility for actions and remain accountable.

· A team player.

REPORTING TO Director of Grants

This job description is not contractual. Tasks may change over time by negotiation with the postholder.

Job title: Team and Office Administrator
Reports to: Senior Manager, Team and Office
Location: Bloomsbury, London
Contract term: One-year Fixed Term Contract
Salary: £23,300 - £25,000 dependent on experience
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. As a learned society we have a long legacy of work in global health and work to balance traditional values with a modern approach.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ and Fellows’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Administrator, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support and administration to a busy team and office, preferably within the charity/not-for-profit sector, who is flexible, has excellent time management and prioritisation skills, and is able work on their own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

Please note: This is a London based role and will be office-based. This is not available as a remote job.

The Role:

As Administrative Assistant RSTMH, your duties will include:

• Developing and maintaining effective working relationships across RSTMH
• Ensuring that all general, email, telephone and written enquiries are dealt with efficiently and promptly
• Supporting with the management of the RSTMH office and office processes, ensuring the space is kept clean and presentable, monitoring stock levels and assisting the team with office maintenance tasks
• Undertaking electronic and paper filing, and maintain filing systems appropriately
• Assisting with the management and promotion of the RSTMH meeting room
• Supporting with general administration across all RSTMH areas of work
• Supporting on the website by uploading and editing content through the CMS
• Helping create and send the fortnightly member newsletter and the monthly non-member newsletter
• Responsibility for the general administration and upkeep of RSTMH’s online opportunities platform, grow
• Assisting with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
• Working proficiently across RSTMH platforms, including Editorial Manager, CiviCRM and Benefactor
• Assisting in international travel planning, including identifying travel options, creating visa support letters and sourcing accommodation for the team and/or RSTMH contacts
• Carrying out desk research as and when required
• Ensuring that all assigned tasks are completed to a high standard
• Participating in team meetings, planning and initiatives
• Assisting in any administrative tasks to support the team and wider RSTMH community
• To undertake any other reasonable tasks as could be expected of a Administrative Assistant

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel, and the ability to adapt to new platforms
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment
• Good analytical skills with the ability to identify key points from complex material or information

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Flexibility and willingness to work under own initiative
• Discretion when dealing with confidential information
• Willingness to undertake other responsibilities and an eagerness to learn
• A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite and confident telephone manner
• Experience of working in events
• Experience of communicating with diverse audiences across multiple platforms, including email, phone, and in-person engagement at events.

This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills, and a great introduction to the global health community.

Please submit your application by 12 July 2026.
N.B. We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

To apply for the role of Team and Office Administrator, please click the apply button.
You will need to fill in where it asks for your cover message/covering letter, with a cover letter showing how your previous experience and skills meet the requirements of the role, and attach your CV.
N.B. Applications without a CV and cover letter will not be considered.

No agencies please

Salary £26,938 - £29,264 (pro rata of £33672 – 36580)

Hours .8 FTE (equivalent to 4 days per week), to suit both you and the needs of the Charity. This will include some ‘out of hours’ cover.

Location Much of the work is undertaken from our houses located around Birmingham. Office work is undertaken from our Office base and from home by arrangement.

Responsible to Operations manager

Key tasks: To work with other staff and volunteers to ensure that Hope’s houses are clean, safe and comply with legal standards; To help people move into and out of Hope Housing and to work with other Hope staff and other organisations to promote residents’ well-being and to support newly granted refugees on their road to independence.

Job description

1. Ensure that houses and gardens are safe, welcoming and well maintained

2. Undertake simple repairs and maintenance to Hope Houses

3. Commissioning repairs where appropriate, within Hope’s housing maintenance budget.

4. Complete and record regular fire and health and safety checks.

5. Ensure rooms are clean and ready for new clients to move into

6. Help new residents move in and provide an induction.

7. Undertake and document client risk assessments

8. Help new refugees develop and carry out plans to help them thrive

9. Ensure safeguarding of clients in accordance with Hope’s safeguarding policy and procedures

10.  Complete License Agreement and diarise end dates

11.  Draft eviction letters and supporting letters when required

12.  Assist with obtaining client documents

13.  Empower residents to register and engage with appropriate health services

14.  Encourage residents to get involved in activities likely to contribute to their well-being.

15.  Help clients develop the skills needed for life after leaving Hope Projects

16.  Conduct and record house meetings when required

17.  Help residents move out at the end of their license

18.  Assist with the support and running of the regular monthly residents meeting ‘Hope Asylum Voices’

19.  Accurately record work with clients using outlook diary and lamplight database.

20.  Build relationships with organisations, volunteers and charities

21.  Contribute to planning and the development of Hope Project

22.  Liaise with partner agencies

23.  Develop and maintain positive rapport with clients whilst maintaining professional boundaries

24.  Commitment to learn and develop new skills to meet service needs

25.  To provide training where required

26.  Attend Team Meetings, Steering Group and other Partner meetings. To maintain a good relationship with other Hope staff and partners

27.  Contribute to the wider work of Hope Projects including fundraising and awareness raising.

28.  Help raise awareness of Hope Projects and the issue of asylum destitution

29.  Engage with regular support and supervision

30.  Undertake training when required

Person specification

Experience

1. Experience of working supportively with vulnerable / at risk people

Ability

2. Good listener

3. Able to assess safety in houses

4. Able to assist in the safeguarding of at-risk people

5. Able to carry out basic repairs

6. Able to liaise with contractors such as plumber and electricians

7. Organised, able to effectively time-manage a varied workload

8. Capable of working on own initiative outside of an office environment

9. Good written and spoken English

10.  Ability to use common office IT software and to record work on a database

11.  Able to work within a budget.

Knowledge

12.  Understanding of issues affecting Refugees and destitute asylum seekers

Qualities

13.  Sympathy towards Refugees and destitute asylum seekers

14.  Good at communicating with colleagues and managers

15.  Willing and able to travel around Birmingham