Learning And Development Officer Jobs
Position: Policy Manager (Health and Care)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3*, Profession/Technical
*you will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for an experienced policy professional to join our Policy and Evidence team to lead our impactful health and care policy activity. You’ll lead a high-performing team operating at the heart of a friendly and supportive directorate with an excellent track record of influencing policy change. Working across a large and varied portfolio, you’ll take the lead in developing and leading our policy positions, campaigns and influencing programmes.
We have strong relationships across the charity, clinical, and governmental sectors. You’ll have the opportunity to collaborate closely with external partners as a thought leader on major issues like access to treatments and neurology services, mental health, community rehabilitation, and support for carers.
You’ll have a central leadership role across the team in ensuring that our policy work is built around strong evidence, informed by and developed with people living with MS, and drives impactful change.
Closing date for applications: 9:00 on Wednesday 30 October
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Remote and flexible working;
- Company Health Insurance;
- Excellent opportunities for training and career progression.
Please click apply to visit our careers portal and see our candidate pack for this role.
About Mental Health Innovations (MHI)
Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.
Job Purpose:
To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.
Key Responsibilities
- Ask for and check references for new volunteers
- Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
- Follow up with prospective volunteers to encourage them to apply
- Work with the Communications team to promote volunteering opportunities online
- Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
- Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
- Check the status of volunteers who are part of the relevant Update Service
- Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
- Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
- Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
- Liaise with our selected external provider for any queries
- Escalate disclosures to a panel for review, if required
- Accurately update outcome information for each volunteer
- Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete
- Utilise tools such as Jira, Salesforce and effectively
- Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
- Undertake other ad-hoc tasks commensurate with the role as necessary
Essential Criteria
- High levels of patience, and willingness to carry out repetitive tasks
- Good all round computer skills
- Highly organised and meticulous attention to detail
- Ability to maintain confidentiality and exercise discretion
- Troubleshooting skills and a logical approach to problem-solving
- Excellent communicator, both written and verbal, to a wide range of audiences
- Experience of recruiting, supporting and working with volunteers
- Flexible approach to work, with a willingness to work occasional evenings
- A team player
Desirable Criteria
- Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
- Be creative and an innovative thinker
- Working knowledge of one or more of these tools/products:
-
- Salesforce
- JIRA
- G-suite
- Knowledge of GDPR (main concepts and principles)
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
The GMHAN is now looking for a new Network Manager to bring together partners to work to drive action and make a difference. Two years ago, the network restructure and bought in a full-time network manager post, now funded by Greater Manchester Mayors Charity and the Lloyds Foundation.
Since this role was initially bought in, the network structure and funding as strengthened, however we are now looking for someone to play a key role in further developing the GMHAN’s strategic role across the region. This includes facilitating full network events, supporting systems change through our network task groups, driving the work of the coordination group and bringing new partners into the network.
This role will have some involvement in new funding applications for additional roles and will be the line manager for the network’s Lived Experience Co-ordinator post.
While the network has an already established structure, we are looking for someone who has their own ideas about how to mobilise partnership working and will feel confident brining their vision to the network, as well as challenging already established ideas.
If you are interested in delivering coproduction, bringing people together and driving change, then this is a great opportunity to build on your knowledge and develop your skills.
KEY RESPONSIBILITIES
Strengthening the Network
- Working to identify, connect with and involve individuals, organisations, communities, funders, and commissioners to help grow the membership of the network.
- Identifying opportunities for the network to influence systems change and mobilising the wider network to respond to these opportunities.
- Supporting the network’s task groups to work in an action focused way, by having strategic oversight of their work, linking them to opportunities and facilitating joined up working between the groups.
- Identifying funding opportunities to continue the work of the network and working with relevant partners to secure funding for the staff roles and other operational costs of the network.
Supporting Co-Production
- Encouraging and facilitating the involvement and leadership of people with personal insight into homelessness at every level by growing and supporting culture shift towards co-production.
- Line management of the network’s Lived Experience Coordinator and working with them give people with lived experience of homelessness opportunities to engage in the network
Communications
- Oversight of network comms to ensure key messages are communicated with the wider network. This includes sending regular newsletters, maintaining the network website and managing social media accounts.
- Coordinating and facilitating full network events, by identifying key contributors and supporting them to share their work.
- Representing the GMHAN at external events and in some cases presenting to a range of stakeholders about the structure and purpose of the network.
Other
- Have overall responsibility for monitoring and evaluation required for funders.
- Carry out other reasonable duties that may be required in the light of the main purpose of the job and as requested by your line manager.
- Follow GTM’s policies and procedures.
About the Greater Manchester Homeless Action Network
The Greater Manchester Homeless Action Network (GMHAN) is a cross-sector partnership that brings together everyone across Greater Manchester working to end rough sleeping and prevent homelessness. This includes a range of sectors and specialisms, such as charities, local authorities, housing providers, faith partners and people with lived experience of homelessness. The GMHAN aims to operate using the principles of co-production and community development, placing people with experience of homelessness in the lead.
The work of the GMHAN seeks to add value to local networks and build connections at a GM level. This is done by connecting the many smaller local networks, with local and regional public and private sector bodies, including policy makers and politicians, to influence and design policies and programmes that affect the lives of those experiencing/at risk of experiencing homelessness. We do this through large in person events every 3 months aimed at co-designing Greater Manchester’s homelessness policy and showcasing best practice. Our network events focus on different themes (such as the criminal justice system or youth homelessness) and bring together people passionate about that area to share their experiences and form a collective voice to push for social change.
We also run three task groups- Learn, Lobby & Deliver. The groups are a space for action to happen outside of events, where people from all areas can come together to progress this work and identify areas where the network can influence change. All this work feeds into the GM Homelessness Programme Board, where key decisions are made.
Please ensure you download the Job Pack and read the Job Description and Person Specification thoroughly. Please use your cover letter to explain how you meet the requirements detailed in the Person Specification.
Transforming lives and communities across Greater Manchester
We are seeking an individual with strong HR administration skills to join our team in the role of HR Executive and support our mission to end homelessness. We recognise that our people are integral to achieving this mission and wish to ensure that Social Bite is a challenging, supportive, rewarding and fun place for all our employees to work and develop in.
What you’ll be doing:
With a focus on HR, this will involve:
· Managing the employee life cycle, including recruitment, induction, performance, development and departures.
· Developing people systems, process and practices that support our culture and strategic objectives.
· Implementing and managing a new HR system incorporating all employee records, data and attendance management.
· Working closely with the Director of Finance & Risk and the Managing Director to develop and implement a People Strategy & Plan.
· Supporting people managers and providing guidance.
· Establishing reporting measures and identifying trends.
· Compliance with legislation and adherence to best practice.
Why join us?
· Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.
· Culture: you’ll be part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.
· Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.
· Perks: competitive salary, flexible working hours, and benefits including:
o 32 days paid annual leave
o Staff discount at Social Bite Coffee Shops
o Reward Hub (discounted gym, restaurants, shop partnerships)
o Enhanced sick pay
o Cycle to work scheme
o Employee Assistance Programme
o Reflective Practice
o Values Superstars rewards
Application process: please send a CV and cover message. Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), or something else. Ultimately it’s what you are comfortable with. Note – applications without a supporting message will not be considered.
Recruitment process:
We believe the right recruitment process is one that allows both of us to learn about the other, to ensure that we both make the right decision. The right candidate will fit well within Social Bite and understand and believe in our values and what we are trying to achieve.
There will be a two-stage process (with possibly an initial telephone/teams call) allowing you to meet with Peter Kerr, the Finance & Risk Director, along with colleagues.
As this role is one that replaces an existing, we are keen to recruit as soon as possible, so all applications will be considered as they are received and interviews scheduled on a rolling basis, therefore early applications for this role are encouraged.
Director of Community Investment
We are seeking an innovative and creative Director to ensure the delivery of Acis vision, values, and business plan - providing clear direction and effective leadership to support a culture and climate which inspires service excellence.
This is a brand new position allowing the successful candidate every opportunity to create and drive their strategy. You will play a critical role in shaping and delivering this new Directorate covering community investment. Having recently launched our Corporate Strategy which will take us through to 2030 you will be joining the organisation at the start of a very exciting journey.
As Director of Community Investment, a typical day might include:
- Liaising with Board Members, the Chief Executive and other Directors on matters of corporate management and business development.
- Working on business strategy and policy formulation at Board and Executive Leadership Team level to help achieve the Company’s overall objectives.
- Directing the Community Investment teams on matters relating to the delivery of our community investment activities and services across education, employability, wellbeing and student accommodation services – ensuring profitability, growth and effective service delivery to enable us to make a measurable difference in our customers’ lives.
- Leading and owning the organisation’s strategic approach to growth through developing new complementary products and services in the communities in which we work. This might include new business acquisitions, market diversification, commercial product development, new services or complementary projects to achieve our growth objectives to generate at least 10% of group turnover from social purpose investment (excluding income from student accommodation) or developing innovative services alongside our housing offering to support the changing needs of our customers.
- Turning stakeholder relationships into strategic partners, through owning the group-wide external relationship development with stakeholders at all levels and across multiple organisations.
- Driving change across the organisation to deliver a culture that meets high standards for all our customers and ensures the organisation’s growth, in ways that meet the needs of our customers.
What we really need to see:
- You’ll be an innovative and creative thinker able to consider new ideas whilst recognising the constraints of the highly regulated environment in which we work.
- Substantial experience of working in a senior manager role or higher in a medium to large sized organisation – and all that that role entails.
- A clear influencer, negotiator, problem solver and relationship developer – who knows how to get the job done and with the commercial experience to win and grow new business through new funding opportunities.
- A real understanding of social value and how organisations like ours can leverage external funding to deliver more.
- A strong knowledge of how grant, contract and framework funding works including in depth understanding of tendering and bidding processes to ensure we maximise our value for money and drive profitability. Additionally, a background in operational delivery or contract management of these funds, particularly within funded streams such as ESFA, DWP and centralised grant funding.
- Experience of Ofsted, regulatory bodies, audit and compliance regimes.
- A demonstrable commitment to the principles of safeguarding and a thorough understanding of keeping children safe in education.
- You’ll not be phased by challenge, resistance and setbacks; as you know this is the path to innovation and continuous improvement - whoever said that change was easy?
- Resilience. Working at Acis is a challenging but rewarding career. You’ll be helping to bring real change to our customers’ lives.
- Relentless enthusiasm and drive to develop creative solutions. Making a positive difference to our customers is what gets you up every day. Nothing makes you happier than delivering a positive customer impact, knowing you helped to make it happen.
As a member of the Executive Leadership Team, you’ll have experience in the following areas:
- Senior management role with a clear understanding of the social housing sector and how it can contribute to the communities in which it works.
- Direct management of the operational delivery of grant and public funded investments and projects in effective delivery partnerships with others.
- Successfully managing large and complex financial budgets.
- Direct reporting to non-executive boards and committees.
- Representing the organisation in regulatory investigations or assessments.
- Leading complex, high value, investment strategies and teams.
- Implementation of projects and programmes.
- Involvement of service users in the design and delivery of service.
- Highly developed commercial acumen and entrepreneurial skills.
What might make you stand out from the crowd:
- An appropriate professional qualification commensurate with the job role or a degree level education in a relevant discipline.
- A formal management qualification (such as CMI, ILM, MBA) is desirable
- Project or programme management qualified, such as PRINCE 2, lean or six sigma.
- A demonstrable commitment to continuous professional development, learning and qualification.
- You’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.
Being part of the Acis team, you’ll get:
- Generous holiday entitlement – 25 days annual leave every year increasing by one to a max of 30, plus bank holidays
- Pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
- Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit
TIMEFRAMES
21ST October - Vacancy closes
W/C 21 October – Review of CV’s - invite to interviews
28th October – 1st stage interviews
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome application
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need
REF-217 417
The People and Culture Manager plays a crucial role in Whitechapel Gallery and is responsible for managing all aspects of the human resource function, ensuring that the organisation attracts, develops and retains high-quality staff. This role supports the Deputy Director in fostering a positive and inclusive working culture, whilst ensuring compliance with employment legislation and best practices.
We are looking for an experienced People and Culture Manager who can help us create an inclusive and inspirational culture and workplace experience for the 65 people (43 permanent and 22 fixed-term) who work at Whitechapel Gallery, ensuring alignment with our organisational values. We are seeking someone who takes a proactive approach to all
employment matters, will research changes in the sector, is up to date with new HR systems and can provide excellent and forward-thinking advice to the Senior Management Team on all matters related to HR.
They will have a proven track record in the design and implementation of relevant HR policies and processes, drawing upon best practice from across the sector. They will have experience in implementing initiatives to embed equality, diversity and inclusion and have a strong commitment to fostering open communications and positive employee relations.
Previous experience of the arts or non-profit sector is desirable but not essential.
Candidates must be able to demonstrate empathy with the mission and vision of
Whitechapel Gallery and act with a high degree of personal integrity in a diverse cultural
environment.
The client requests no contact from agencies or media sales.
We’re delighted to offer the opportunity to lead our finance and operations functions. The Head of Operations and Finance will support the Chief Executive Officer (CEO) to implement effective management systems across the charity. This includes responsibilities across financial management, governance, human resources, programme operations and data management.
This role has exciting scope to drive strategic operational thinking as we grow and establish new working practices.
ABOUT US
We’re a small, creative and fast-growing charity that was established from inside The Economist in 2012. We support children, aged 10 to 16, from under-served backgrounds to develop essential skills for the modern world. We do this by enabling them to join inspiring discussions about the news, which teaches them to think critically, communicate effectively and understand global issues.
OPPORTUNITIES WE CAN OFFER YOU
● Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time
● Growth and development: you’ll join a fast-growing charity with opportunities to grow your skills and responsibility as the organisation takes on bigger challenges. We invest in training and development and will support you to build the skills and experience as you need, for example, working with you to find expert mentors within The Economist Group
● A friendly, driven and highly-effective team: we are deeply committed to being an inspiring, happy place to work, where we learn and achieve things that matter together. We work collaboratively and supportively, with the freedom to use our own judgement and be creative
● Flexible working: our core hours are from 10am to 4pm with a minimum of two days spent in the office each week (Wednesdays and Thursdays)
● Other benefits: Economist Group benefits include a great central-London office (The Adelphi Building near Charing Cross), private medical insurance, a cycle to work scheme and more
ROLE RESPONSIBILITIES
Financial management
● Lead the setting, tracking and reporting of budgets and fundraising targets
● Maintain accurate records of income and expenditure on a cash and accrual basis
● Manage bookkeeping for the charity, including invoicing and bank reconciliations
● Keep accurate records of funding allocations, especially restricted and unrestricted income
● Work with our accountant to produce end-of-year accounts and prepare for audit
● Build strong relationships within The Economist Group finance team to support with financial management and compliance
● Ensure the charity remains tax compliant, including managing quarterly VAT returns and reviewing funding contracts
Operations, people and governance
● Build and maintain operational processes across the organisation which support the successful delivery of our work globally
● Support the team to accurately monitor and evaluate their progress towards targets
● Work with senior leadership and hiring managers to continually improve the recruitment and onboarding process
● Line manage the Programme Officer and support them to deliver programme and admin support
● Work with our company secretary to prepare annual accounts
Data management
● Manage GDPR-compliant data collection and storage, with accurate and up-to-date data to report on key targets
● Manage the presentation of data so that it is clear and accessible
● Build strong relationships across departments in The Economist Group to support with data management and legal contracts
● Work with team members to create and deliver comprehensive data metrics and collection plans and track progress towards KPIs on projects
● Work with our Head of Design and Product to lead on an upcoming digital transformation project including choosing an appropriate Customer Relationship Management system (CRM)
REQUIRED SKILLS, ATTRIBUTES AND EXPERIENCE
Skills and attributes
A clear and compelling communicator: you’re able to effectively engage different stakeholders verbally, in writing and using numbers
A creative problem-solver: you generate solutions to complex problems by listening to the needs of the team, conducting your own research and analysing solutions
Meticulous in your work: you have exceptional attention to detail and take pride in your work
Goal-oriented and driven: you use your initiative and are motivated by targets
Highly organised: you are able to manage competing priorities and have excellent time management
Adaptable: You are flexible to changing circumstances and handle unexpected challenges with resilience and flexibility
Leadership and Management: you are able to lead and embed cross-organisational change and manage individuals
Advanced data skills: you are confident in working with large data sets
Experience
You must have…
● A proven track record of developing and implementing operational policies and procedures, ensuring compliance and best practice
● Experience managing charity finances – you are confident with managing charity finances including managing restricted funding, reporting on fundraising pipeline status and preparing financial accounts
● Knowledge of charity tax law – you have experience managing VAT on donations, managing tax returns and have some understanding of corporation tax
You might have…
● Relevant professional qualifications in business administration, accounting or a related field
● Experience of implementing a CRM system
● Experience of working for an organisation operating globally
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
If you require any adjustments for your interview, just let us know.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
NAPAC is seeking Call and Email Handlers for our support services in Stockport
NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.
We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.
NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them.
As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.
Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.
NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.
So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.
As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.
NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.
Key Responsibilities:
- Follow confidentiality and safeguarding policies
- Provide appropriate signposting to external services in accordance to callers identified needs.
- Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
- You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
- The ability to think on your feet to support callers who may call during panic attacks or flashbacks
- Excellent communication skills, spoken and written.
- Providing email support to individuals.
- Being flexible in your approach to your work in line with changing and growing needs of the support service.
- To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.
Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.
Hours: 17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.
Contract: One year, with possibility of extension subject to funding.
Closing date for applications: 10am Monday 11 November 2024.
Application is by completion of the NAPAC application form. CVs cannot be accepted.
Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.
A job description and application form can be downloaded from our website
Description
We are looking for someone who has passion for both business and data, ensuring that business systems, infrastructure and processes are functioning effectively and efficiently. You will be naturally curious and keen to encourage continuous improvement of systems.
Job Purpose: The role holder will ensure that business systems, infrastructure and processes are functioning as effectively and efficiently as possible. They will support colleagues to improve their knowledge and use Microsoft Office 365 (O365) and SharePoint/Teams and support with identifying new technologies that will enhance service delivery to YMCA customers.
To review and replace business systems as YMCA East Surrey enters the next phase of digital transformation of integration of systems, cloud telephony and a business intelligence tool. This role will be an integral part of the transformation and onboarding new systems.
Hours of work:Part time 28 hours per week. Working pattern will usually be between Monday to Friday 9am to 5pm.
Location: YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ.
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.(pro-rata for part time workers)
The holiday year runs from 1April to 31 March each year.
Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking availableat all our delivery sites. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date :20th October 2024
Interviews:29th October 2024
Main Responsibilities:
· Colleague support and triage of O365 and SharePoint issues.
· Train and support colleagues to maintain the SharePoint Intranet.
· Train and support superusers across the different O365 business systems
· Assist and lead the efficient delivery of ICT driven projects across the business through collaboration with internal and external partners/stakeholders.
· Lead on the specific project of procuring and rolling out a new VoIP system across the whole organisation.
· Assist in the analysis of existing systems, identifying options for potential solutions and assessing them for both technical and business suitability.
· Working closely together with the Senior Management Team and our IT Support Provider to ensure the technical viability of solutions.
· Designing and overseeing test specifications and conducting rigorous testing before rolling out live systems
· Support the Senior Management Team to determine budgets and time frames for implementation of proposed solutions.
· Ensure system compliance with GDPR and follow the organisations Data Protection procedures relating to confidentiality.
· Ensuring that implementation IT projects remain within agreed-upon budgets and time frames.
· Identifying and managing IT risks and issues that impact business outcomes
· Training users and creating instruction manuals for new or improved O365 systems
· Researching and evaluating emerging technologies, including both hardware and software to improve efficiency and effectiveness of existing processes.
· Support managers to measure levels and activities and outcomes by collating data from different systems to demonstrate effectiveness and impact across all service areas.
· Attend system user groups and share learning and best practice.
· Advise on IT solutions and software for the development of new sites and projects.
· Attend contract review meetings with IT Support Provider, to help the HoCS to monitor their performance and resolve and contractual issues that might arise
· Take responsibility for all IT hardware, to issue new equipment and to put in place arrangements for maintenance, repair and replacement where necessary and support maintenance of up-to-date asset register
· Take responsibility for drafting and reviewing relevant IT policies.
· Put in place the required systems and processes to achieve and maintain Cyber Essentials accreditation.
· Manage all relevant software licences including O365 licences.
· To produce monthly reports for senior management and to prepare proposals for new software where required.
· Use Office applications such as Forms and Power BI to produce tools to help managers collect data and monitor and report on performance.
· To undertake such other tasks as may be allocated from time to time within your capabilities by the HoCS and CEO.
· Any other duties are required to be performed within the grade and renumeration of the role. – this is mandatory
· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
Join Our Team as our new Finance Manager!
Are you a talented and motivated qualified accountant looking to make a meaningful impact?
Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.
About the Role:
As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.
What You’ll Do:
Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.
Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.
Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.
Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.
Why Join Us?
Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.
Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.
Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.
If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!
Terms
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary: c. £41k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.
The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.
The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities
Financial Planning, Management and Reporting
· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.
· Support in the preparation of Trustee reporting
· Support in the preparation and audit of the annual statutory accounts.
· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.
· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place
· Maintain records to ensure accurate restricted and unrestricted fund allocation.
· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers
· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.
· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.
· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.
· Supporting the Finance Director and CEO on adhoc reports or analysis
· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.
Resource & IT Management
· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software
· Act as first line IT support for charity staff
· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.
· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.
· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.
Monitoring Management, Reporting and Impact Evaluation
· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.
· Prepare monitoring reports for funders on quarterly basis as and when required
· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.
· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.
· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.
HR and Payroll Operations
· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.
· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience
· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects
· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102
· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER
The client requests no contact from agencies or media sales.
We are seeking to recruit a Children and Families’ Pioneer to work in the valley’s town of Tredegar. As part of a team you will lead regular activities and events to impact the lives of children and families so that they can discover the deep love of God. From toddler groups to holiday clubs, school engagement to parenting classes, the opportunities are endless. If you are someone with energy and vision who can make connections and build relationships, we have a supportive team waiting to work with you in this well-resourced project. Together we will plant a new worshipping community based at St George’s Tredegar.
This post is suitable for someone who has previously worked with children possibly as a teacher, TA or as a children’s worker within the church. You may have previously worked in the third sector or for the local authority with families?
Main Tasks:
- Pioneer new initiatives to develop children and families’ ministry and expand our outreach in the local area; including appropriate use of the liturgical calendar and community initiatives such as holiday clubs, and toddler groups.
- Recruit and coach voluntary teams, pastoring all members on the Children and Youth teams.
- Build relationships and partnerships with schools, colleges and community groups, and where applicable, be the first point of contact for them.
- To ensure the Church in Wales constitution, policies, and practises are followed and strong safeguarding practises are embedded into their ethos so that all pipeline activities are a safe space.
- Oversee all child protection, organising training and DBS checks.
This role has a Genuine Occupational Requirement under the Equality Act 2010 for the postholder to be a communicant member of the Church in Wales or of a Church in communion with it or of a Member of CYTUN. If you are unsure, please do be in contact. Satisfactory enhanced DBS checks will be sought.
The client requests no contact from agencies or media sales.
Salary: £40,000 - £50,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week, 52 weeks per year
Contract: Full time, permanent
Start date: November 2024
Location: Hybrid role requiring 3 days per week in the office during school term time.
London HQ location is currently 163 Eversholt St, London NW1 1BU, moving to Ed City, 1 Edcity Walk, Edcity, London W12 7TF from 1st January 2025 onwards
Join our dynamic team and make a difference.
We are looking for an outstanding communications and events professional to join our team at Lift Schools.
You’re someone who’ll be able to:
- Engage and influence people at all levels, from senior leadership to school staff;
- Manage multiple channels including newsletters, an intranet, and briefings - aligning messaging with organisational goals;
- Deliver a world-class and sector-leading portfolio of annual events;
- Design and lead initiatives to strengthen Lift’s culture, including a culture of recognition and social activities.
Ready to make a difference?
As a member of our dynamic internal communications team, you will have the opportunity to shape the way we connect with our schools and central services. We are looking for a creative individual who can build upon our existing initiatives and take our internal communications to new heights.
With full support and agency, you will own the planning and delivery of engaging content that aligns with our mission.
Join a friendly and motivated team where you'll gain valuable experience in a large, forward-thinking network.
You’re someone who has:
- Proven experience in managing large-scale events and conferences from inception to completion;
- Communications experience, managing a range of channels for internal communications in a large organisation;
- Exceptional project management skills, capable of handling multiple events and communications projects simultaneously;
- Excellent writing and communication abilities, with strong attention to detail;
- Strong interpersonal skills with the ability to engage and influence at all levels, from senior leadership to school staff;
- Strong intellectual curiosity, able to be creative, get the 'big picture' and challenge the status quo.
If you would like to find out more about the role and have an informal discussion please contact us to organise.
Closing date: 31st October 2024
Ready to apply? Get in touch. We can’t wait to hear from you.
The role is due to commence November 2024. This is a full time, permanent position.
Who is Lift Schools?
We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools.
Every adult in a school has the power to transform lives, and that’s why talented people are essential to us. Our ambition to give every pupil the best start in life relies on our dedicated teachers, teaching assistants, senior leaders, and admin teams. We attract dynamic individuals and provide the space to reimagine what’s possible.
That’s why your career is as important to us as it is to you. We want you to develop, we want you to grow, and we want you to feel valued.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.
The Student Advisor is a key role within the UWLSU’s Advice and Wellbeing team. The Student Advisor will deliver case-based advice and advocacy interventions to hundreds of students each year to an excellent standard. The post holder will work to ensure that our students are supported through academic regulatory processes such as mitigating circumstances, academic appeals, complaints and disciplinary processes at UWL. They will provide independent, non-judgmental and accessible advice to students that will empower them to make informed choices about their case. An understanding of external support networks is also advantageous, as our Advisors are expected to identify and provide signposting guidance to students that will help them access suitable support outside of the SU and University. We also pride ourselves on our partnership work with the University of West London and as such the postholder will be expected to demonstrate commitment to working in partnership with key stakeholders in the student experience at UWL.
Our Advice Service is non-traditional, dynamic, proactive and strategically-driven. We are looking for an individual who identifies with our mission to creating a transformational student experience and supports students’ sense of wellbeing whilst at University. You will have experience in working with and supporting individuals and groups with advice, and may have experiencing or advocating for individuals or groups in meetings or hearings. You will have experience of working effectively on your own initiative, turning around complex work, and being able to coordinate small-scale events to support with our outreach to students. You will have a strong commitment to equality, diversity and inclusion, understanding the importance of positive working relationships. We are looking for a candidate that displays high levels of self-awareness, empathy and the ability willingness to learn new skills and responsibilities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
It is an exciting time to be coming into Lepra as we currently celebrate our organisation’s Centenary year this year. In 2023 we underwent a strategic review and developed our new 6-year global strategy to re-establish our work into the future. We are using our Centenary year in 2024 as a springboard to launch our new strategic period. Our new strategy will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from disability and discrimination.
Our Finance and Operations team plays a critical role in supporting the wider Lepra UK team with our finance and HR function delivering and supporting on all finance management processes and HR related support at all levels. The Finance and Operations team has experienced staffing changes this year and with some staff looking to work part-time, an assistant position has become available to support both the Finance & Administration Lead and the HR and Executive Support Assistant Manager as well as the need for support with our office move.
Job Purpose
To support the Finance and Operations team which includes the HR function as well as coordinating the upcoming office move and facilities operations.
Working Relationships
→ For the initial six months you will report into the Director of Finance and Operations.
→ Working with all of Lepra UK on all matters regarding HR, Operations and Finance.
→ Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, HR & Executive Support Assistant Manager and Finance & Administration lead.
Key Responsibilities
Premises and Facilities Management
→ Point of contact for office queries from tenants and Octagon Management company and co-ordinate any necessary contractors (stock kitchen, keep shredding bins filled for collection).
→ Clear and sort any items in the loft storage area as required
→ Act as Fire Marshall
→ Collect and sort post
→ Point of contact for all Lepra UK staff regarding office bookings and office use
Finance
→ Logging all donations on CRM system including gift aid administration
→ Running any required reports
→ Payroll support
HR and Administration
→ Sending out appropriate induction email template to all new starters
→ Ordering any IT equipment or arranging current IT equipment for new starters to be configured and for IT to be couriered to new starter/ liaise with IT provider as required
→ Setting up induction training on our online training portal
→ Assisting in arranging induction meetings for new starters
→ Assist with travel and accommodation for colleagues and any visitors / Trustees
→ Arrange for printing and sending on any mailings to staff members
→ IT starters and leavers administration
Recruitment
→ Assisting in the formatting of job descriptions
→ Arranging for job advertisements to be sent to various recruitment advertisers and Lepra website
→ Liaising with Universities regarding intern/volunteer recruitment
General
→ This role sits within a busy finance and operations team which deals with Finance, Human Resources, IT, Governance and premises/facilities. In period of team staff absences, you will be expected to cover work tasks as appropriate
→ If you have spare capacity you will be expected to undertake any reasonable tasks within the team
Person Specification
Qualifications
Essential
· Graduate level or up to A’ Level with relevant work experience
Desirable
· CIPD or Finance qualification
Knowledge & Experience
Essential
· At least two years’ experience of Finance, HR administration or both
Desirable
· Experience in the charity sector
· Experience of working in a diverse and multicultural environment
· Experience of bias-free recruitment
Skills, Attitudes and Personal Qualities
Essential
· Strong desire to work in the charity sector
· Share Lepra’s values
· Highly organised
· Confident user of IT systems, including an aptitude for learning new skills
· Proactive and can multitask
The client requests no contact from agencies or media sales.