Learning and development business partner jobs in waltham forest, london
Samaritans’ award-winning Media and Communications teams work with the media and stakeholders to responsibly raise awareness of suicide prevention and reach those who are struggling to cope.
In this exciting role and working with our award-winning rail programme, the Media and Communications Manager will take the lead in developing, delivering and managing Samaritans’ communications and media activity relating to rail suicide prevention in order to raise awareness, engage supporters & stakeholders and positively influence the wider media’s reporting of suicides.
• £40,000-£42,000 per annum
• 12 month fixed term contract
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.
The Role
This post will operate at a national level alongside similar posts in the rail industry. It will seek to develop ties with all train operator and Network Rail communications team and will play a key role in delivering Samaritans messages at a national level.
This position will work across both the Network Rail Partnership team and the External Affairs team in order to provide dedicated focus, resource and specialist expertise – providing a conduit for these skills and colleagues in the rail sector.
Skills and experience you’ll need
In this role, you’ll need experience of working in a press office, PR agency, or similar role within a wider communications team or media outlet, having developed excellent communication and written skills, along with a good working knowledge of UK media landscape, a strong news sense and experience selling-in.
Working with stakeholders across the rail industry, you’ll have experience of influencing, negotiating and, ideally, partnership working. Warm, personable and friendly, you’ll have strong interpersonal skills and be able to build and maintain relationships with many different groups of people.
Highly organised and able to work under pressure to meet deadlines, you’ll be a self-starter with experience of successful project management. You’ll need compassion and resilience to work with exposure to incidents and stories that may be upsetting.
Why join Samaritans
Samaritans is one of the UK and Ireland’s best known and respected charities - our vision is that fewer people die by suicide. As the impact of the pandemic continues to be felt across our society, Samaritans is needed more than ever. If you want to make a real difference to people’s lives – this is the role for you.
Working at Samaritans
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, please upload your CV and a cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on 6 May, with first stage video interviews soon after.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Apply today and make a real difference to people’s lives.
We're looking for 4 kind, compassionate and resilient Floating Support Workers to join our Young People service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Key Competencies:
Forming relationships
With key customers (end service users)
Within team and organisation
With external partners and agencies
Organisational skills
Planning and organising workload
Awareness of policies and procedures
Time and resource management
Team membership
Promote team ethos and values
Positive contribution to team environment
Personal development in team context
Results Orientated
Assist customers to achieve Support Plan goals
Achievement of local business objectives
Financial awareness
When submitting your CV/ Application, please consider what indicators you would expect to see under the three bullet points within each competency quadrant and demonstrate how you meet them.
Personal Attributes
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About Us:
With a rich history spanning three decades, Brentford FC Community Sports Trust is a pioneering organisation dedicated to using the power of sport to educate, motivate, and inspire individuals from all walks of life. We have proudly earned the 'Football League Community Club of the Year' award four times. As we anticipate significant expansion in the coming years, this role presents a unique opportunity to be a part of our growth following key partnerships and our relocation to purpose-built premises adjacent to the new Brentford FC stadium.
We are seeking a Fundraising Manager to help us achieve our income goals, which will, in turn, enable the Trust to have an even greater impact within the Brentford heartlands. This is a key role within the Fundraising and Marketing team that will have responsibility for the day-to-day management of all fundraising initiatives, drive the Trust’s SMEs strategy, as well as scope to identify and develop new opportunities and initiatives to help us achieve our goals.
This is a newly created role, and its main purpose will be to support the Head of Marketing and Partnerships and the Marketing Team to deliver against the fundraising strategy targets. This is year 1 of the strategy, a great role for someone who wants to develop or grow their experience within the charity sector and be part of an organisation that uses the power of sport to educate, motivate and inspire people from all walks of life.
The Role
The Trust is seeking a Fundraising Manager to help us achieve our unrestricted income goals, which will, in turn, enable the Trust to have an even greater impact within the local community. This is a key role within the Fundraising and Marketing team that will have responsibility for the day-to-day management of primary fundraising initiatives, as well as scope to identify and develop new opportunities and products to help us achieve our goals.
The postholder will have experience of delivering a variety of fundraising campaigns, delivering against targets. You will be able to communicate effectively with a wide range of audiences, including fundraisers, donors, stakeholders and partners.
This is a great role for someone who wants to develop or grow their experience within the charity sector and be part of an organisation that uses the power of sport to educate, motivate and inspire people from all walks of life.
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position
Position: Director of Income Generation
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Income Generation a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation is central to both.
We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to engagement and income generation. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to income generation. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for income generation.
You will act as the leading authority on matters relating to income generation, providing advice across the organisation including to the Executive Group and Trustees.
You will enable the delivery of related transformation programmes that increase and diversify income. And have strategic ownership of the income generation programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters
You will lead on income generation functions planning and budget setting contributing to the overall business planning process for the Income and Engagement Directorate
Closing date for applications: 9:00am Monday 12th May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Join our team!
Crohn’s and Colitis UK are on the look out for a new Head of People role! With responsibility for ensuring the delivery of an effective and efficient HR function your remit will be to translate the charity’s strategic vision and objectives into actionable HR plans. If you have experience of working with senior leadership teams to enhance workforce effectiveness and develop a positive working environment where colleagues feel engaged and supported, then we’d be keen to hear from you!
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
The role
Starting between £55,000 to £60,000 per annum depending on experience
Hours: 35hrs per week
Permanent: Full-Time
Place of work: Hybrid
As a member of the Senior Executive Team, you will develop a positive, inclusive work environment where colleagues feel supported, engaged, and empowered to perform at their best to help. Working with the leadership team, you will foster strong employee relations and well-aligned policies to enhance the quality of services we provide. You will embed our values and behaviours, ensuring legal compliance, and by promoting inclusion and diversity, you will facilitate a workplace that better reflects the diverse communities we work with.
About you
You will be a senior HR practitioner, qualified to CIPD Level 5 (or equivalent experience), and have a proven track-record at leading a high-performing HR team. You’ll have plenty of experience in delivering strategic HR initiatives, excellent knowledge of employment law, an ability to communicate at all levels, and flex your approach according to the situation. We are looking for someone who has had experience of advising and delivering on organisational-wide HR change management initiatives, can work effectively to project deadlines, and will successfully balance the needs of employees with the operational and ambitious needs of the charity.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail.
We have a hybrid approach to the way we work. Our Senior Executive Team meet with our Senior Leadership Team twice a month on a Monday. These meetings are face to face. One is in central London and one is at our Hatfield office. In addition, you will be required to attend at least four face to face organisational All Staff Together days which are predominantly in Hatfield, one directorate meeting a month in Hatfield, as well as attending the Hatfield office with the rest of the HR team one day a week. One to one’s will be face to face with direct line reports and your line manager once a quarter.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role. Please refer to the Recruitment Pack on our website for further information.
Closing date: Monday 28 April 2025, 9am.
First stage interviews will be taking place w/c 5 May 2025
Second stage interviews will be on Friday 16 May 202
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Position: Director of Engagement
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Engagement a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Engagement is at the heart of both.
Engagement is everything. We define engagement as any interaction anyone has with the MS Society. We need to grow the audience we engage with. And deepen our audience relationships through engagement. Growing and deepening engagement with all our audiences will enable us to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to engagement. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for engagement.
You will have significant experience of leading strategic engagement and customer experience to a complex multi-audience landscape within a complex cross-organisational operating model. And be able to provide sector-leading thought-leadership and strategic expertise within engagement and customer experience.
You will have proven experience of delivering significant and sustainable business benefits through change programmes. And deep and broad experience of brand, marketing, digital and content.
You will have experience in understanding complex and wide-ranging external trends, taking the lead development of relevant cross-organisational strategic responses. And significant experience of cross-functional and cross-organisational strategic leadership.
Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Director of External Affairs
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of External Affairs a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for an experienced and focused leader who has the ability to drive forward our brilliant Policy & Evidence, Campaign & Public Affairs and PR teams. We’re looking for someone who can work collaboratively across the organisation to ensure our work has a positive impact for the MS community.
With the ability to provide strategic and thought leadership, you’ll act as the leading authority on matters relating to external affairs, providing advice across the organisation including to the Executive Group and Trustees.
You’ll have significant experience of developing and implementing relevant external affairs strategies and of successfully leading policy, communications or campaigning functions in an organisation of comparable size and complexity. You’ll also need to be influential both internally and externally, including representing the MS Society at a range of external meetings with a variety of audiences.
As well as leading on planning and budget setting for the external affairs functions, as a member of the leadership team, you will also contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.
We’re looking for someone who is committed to collaborative working, who is excellent at building relationships and trust with colleagues at all levels, and whose focus is on supporting high performing teams and enabling them to do their best for the MS community.
Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview date:
First interviews: Friday 23 May 2025
Second interviews: Wednesday 28 May 2025 or Thursday 29 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Join Our Team!
The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any UK Trust office. Hybrid working 2-3 days in the office. Travel to London when required.
Interviews: 20th and 21st May over MS Teams
For more information, or to apply, please click 'apply now' to be directed to our website.
Join The King’s Trust as our new Principal Giving Manager and play a pivotal role in our 50th Anniversary Campaign and our ambition to raise £150 million, shaping the future of youth empowerment. With an annual target of £500k+, you’ll secure transformational gifts from high-value donors, pitch milestone projects such as our endowment, and lead proposals that bring powerful change to life.
You’ll be part of a dynamic and passionate Philanthropy team that thrives on collaboration, big ideas, and meaningful relationships. This is more than fundraising - it’s about connecting visionary supporters with opportunities that truly make a difference. If you’re strategic, persuasive, and driven by purpose, with a track record of securing transformational gifts, this is your chance to leave a legacy for generations to come.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Principal Giving Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Principal Giving Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3491
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and regularly monitor and report on progress towards this.
Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates.
Your key responsibilities will include:
-
Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.
-
Run team meetings with your regional Account Management team to review key engagement strategies, objectives and share best practice.
-
Meet weekly with the Head of Account Management, reporting on progress with your partners, and the progress of your regional team.
-
Analyse regional engagement data to spot trends and work closely with the Head of Account Management to devise and implement strategies to improve on any areas of low engagement.
-
Work with Senior Account Managers, Head of Account Management and other Unifrog colleagues, to design and implement projects and processes across the Account Management team, that help deliver against our organisation’s objectives and mission.
-
Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
1+ years’ Account Management experience.
-
Track record of excellent relationship management.
-
Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.
-
Ability to listen to feedback and adapt quickly and flexibly.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
Ability to use data to help inform strategies and processes.
-
Proactive attitude and willingness to get stuck in.
-
Experience in working with schools and colleges is preferred but not essential.
-
Experience leading a high performing team is preferred but not essential.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of Account Management.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£42,312 per annum (Grade C), plus commission, car allowance and a share in a company-wide performance bonus.
-
OTE £47,000.
-
Permanent and full-time.
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate will need to be based in Oxfordshire.
-
Home based with some travel to schools and colleges in your region
-
Start date: as soon as possible, though we will be flexible for the right candidates.
-
To discuss any details about the role before applying, please contact Mhairi (details on our website)
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Tuesday 22nd April 2025.
Stage 1: Application form (~1 hour) ✍️
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. Tell us about a time you led a team or group to achieve a challenging objective. What did you do to ensure its success? (250 words)
- iii. You receive the following email from the head of large group of schools in England:
'Hi X,
One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.
They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.
Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?
Best wishes,'
What next steps would you take following on from this email, and how would you respond to the contact? (250 words)
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
-
Pre prepared presentation (10 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 mins).
-
Video call interviews will be held w/c 28th April 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Hours: Full time, 37.5 hours per week
Location:Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool
Contract:Permanent
Do you want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food.
You will manage local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning and delivery, and working with volunteers. You will be experienced in building relationships with a range of stakeholders, and be passionate about food and cooking.
There will be frequent travel to our projects in the North East, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Wednesday 30 April 2025.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
-
Plan and manage volunteering opportunities across our income generating activities.
-
Recruit and onboard new volunteers, ensuring an outstanding experience.
-
Create and deliver engaging volunteer campaigns to grow our community.
-
Support and maintain strong relationships with volunteer organisations and local partners.
-
Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
-
Has experience working with and recruiting volunteers.
-
Can build strong relationships with diverse communities.
-
Has excellent organisational and communication skills.
-
Is confident using IT systems, including Microsoft Office and CRM platforms.
-
Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 8 May2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Context and Background
The NSPCC’s commitment to fight for every childhood is only made possible through the support of people across the UK. Over 80% of the NSPCC’s vital work is funded by public support. We are committed to providing the best possible experience for our supporters and ensuring that a supporter centric approach is taken in all the work we do.
The Individual Supporters department is responsible for the largest single source of income for the NSPCC and we are committed to recruiting new supporters to help grow our income. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one-to-one fundraising channels.
We are looking for a self-motivated, enthusiastic and well-organised professional to join the team.
Candidates for this position should have experience and skills that cover:
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping.
- Being dynamic and a team player is essential.
Join us at this exciting time and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
This role sits in our Direct fundraising Team within the Individual Giving department. The key purpose of the job is to:
- Support the Associate Head and Senior Fundraisers to continue to grow and develop face-to-face direct recruitment and telephone fundraising activity at the NSPCC.
- To work with Senior Fundraisers and Associate Head within the Direct fundraising team to deliver agreed campaigns in line with business requirements.
- Advocate and reinforce the team’s ethics and values across compliance, safeguarding, supporter experience and best practice fundraising.
- Enhance the supporter experience and protect the NSPCC’s reputation when working with professional fundraising agencies.
- Through mystery shopping, call listening and other activities, ensure all activity, by agency partners and relevant internal teams, is compliant with regulation, codes of practice and NSPCC policies.
- Monitor campaign performance and income, ensuring that campaign KPIs and metrics are reported accurately and consistently.
- Monitor expenditure, including financial processes such as raising POs, checking invoices and reporting against budgeted expenditure figures.
- Work with data, including checking data selections for telephone activity.
- Work effectively with other departments within Individual Giving, Communications and Fundraising Directorates and other functions within the NSPCC to maximise income for children. Also working with external agencies to deliver large scale campaigns.
- Work as part of a larger team to meet the same objectives and work effectively with other teams within the NSPCC to maximise income for children.
- Working on behalf of stakeholders and representing brand values in the work that you produce. Being dynamic and a team player is essential.
Main duties and responsibilities
- With the Associate Head of Direct Fundraising, agree and deliver face-to-face and telephone direct fundraising activities in line with the Individual Supporters department’s annual business plan and budget to enable the NSPCC to plan its activity and services.
- Work with the Associate Head to maximise the opportunities by which the fundraising activity can contribute to the NSPCC’s mission of fighting for every childhood over and above fundraising objectives.
- Be responsible for the development of relationships and delivery of income from potential supporters engaged through face-to-face activity
- Work with internal NSPCC support teams to set up new agencies and campaigns.
- Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations, compliance and codes of practice relating to direct dialogue fundraising. Updating existing or creating new processes and working with agencies to implement changes in activity.
- Work with internal compliance teams and external agencies to plan and implement a monitoring schedule in line with the most up to date codes of practice, guidance and regulations. This should include regular mystery shopping and call listening.
- To work with the Associate Head to maximise the opportunities by which the fundraising activity of the Direct Fundraising team can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
- To carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to the fundraising activities of the Direct fundraising team.
- To work cross-functionally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC.
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising as a whole.
Responsibilities for all staff within the Income Generation directorate
- A commitment to safeguard and promote the welfare of children and young people.
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
- To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
- To adhere to all the NSPCC’S service standards, policies and procedures.
- To evidence an understanding of and commitment to the demonstration of NSPCC’s values.
- To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
- To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
- To work in a manner that facilitates and encourages inclusion.
- To be pro-active in identifying ways to improve personal and team performance.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Key Relationships - Internal
- Reports to Associate Head – Direct Fundraising.
- A member of staff in the Direct Fundraising team, within the wider Individual Supporters department.
- Work with Compliance Team to mitigate risk and ensure compliance in face-to-face activity.
- Work with Finance Department to assist with reporting budget and reforecast all activity.
- Engage with staff in other NSPCC functions, as necessary to increase engagement between potential supporters and professional fundraisers to further fundraising relationships.
Key Relationships – External
- Work with a range of agreed agencies to engage the public through a supporter centric approach to fundraising, providing engaging content and materials, and ensuring that professional fundraisers align with our values and cause whilst maintaining high levels of compliance.
Person Specification
Skills and abilities
- Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.
- Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
- The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes.
Knowledge and experience
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- A personal commitment to ending cruelty to children.
Personal characteristics
- Commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping and to work flexibly in approach to work and/or work time requirements.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
-
Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
-
Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
-
Produce dynamic newsletter content that strengthens reader engagement and drives action.
-
Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
-
Handle press enquiries and proactively promote 999 Club’s work across media channels.
-
Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth.
-
Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
-
Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
-
Produce regular reports, data and analytics on social media and website activity to inform strategy.
-
Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
-
Maintain and update the WordPress website, applying best practices in SEO and accessibility.
-
Support colleagues with research, case studies, consultations, and other initiatives.
-
Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
-
Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
-
Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
-
Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
-
Proven expertise in communications, marketing, and brand development.
-
Strong customer service and public relations skills.
-
High confidence with IT systems and a willingness to learn new platforms.
-
Experience maintaining a CRM database.
-
Experience in website design, management, and upkeep.
-
Hands-on experience managing social media for an organisation, charity, or company.
-
Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
-
Experience working in a community organisation or charity.
-
Knowledge of best practices related to homelessness.
-
Experience writing press releases and building relationships with media contacts.
-
Experience developing and/or managing Membership or Patron schemes.
-
Experience working with legacy media.
-
Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
-
An ability to be dynamic and to think creatively and strategically.
-
A solutions-focused mindset with a proactive approach to problem-solving.
-
Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
-
A commitment to lifelong learning and your own Continuing Professional Development.
-
A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
-
Excellent written and verbal communication skills.
-
Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
-
Adept at building relationships with colleagues, service-users (members) and partner organisations.
-
A people-centred, compassionate, and non-judgemental approach.
-
A belief and enthusiasm for 999 Club’s mission.
-
A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
-
Adhere to 999 Club’s policies and procedures at all times.
-
Demonstrate and uphold the values of 999 Club in all interactions.
-
Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
-
Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
-
Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
-
An basic Disclosure and Barring Service (DBS) check.
-
Two satisfactory references.
-
999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications..
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
Please email Ben Latham, Head of Fundraising with a CV and Cover Letter outlining your suitability for the role.
Heritage of London Trust (HOLT) restores the buildings and monuments that tell the story of the city and the people who live within it. Founded over 40 years ago, our mission is to rescue characterful and neglected historic sites all across the city. We focus on sites at risk in areas of least investment - in local communities that most need our help - ensuring a sustainable future for every project we work on. To date, we have restored 850 sites across London.
About the Role:
This is an exciting opportunity for an experienced and proactive project manager with a passion for London’s built heritage. The Head of Projects will oversee the delivery of our restoration projects across the capital, ensuring they meet our high standards and achieve maximum public benefit.
The role involves overseeing the full lifecycle of restoration projects, from initial research and site identification to overseeing conservation work and successful project completion. Importantly, you will work closely with local authorities, conservation experts and community organisations to influence and build local commitment to conservation projects.
Key Responsibilities:
- Oversee heritage restoration projects from inception to completion.
- Identify at-risk historic sites and develop a pipeline of new projects.
- Manage budgets and project timelines, ensuring successful and efficient delivery.
- Build strong relationships with a wide range of stakeholders to support project success.
- Select and collaborate with contractors, conservators, and heritage specialists.
- Conduct regular site visits to assess progress and adherence to project specifications.
- Report on project outcomes and key learnings to the Director and Board of Trustees.
About you:
We are looking for a candidate with the following skills and experience:
- Demonstrated project management experience in the built environment, heritage, or construction sectors.
- Highly organised with the ability to handle multiple projects and meet deadlines efficiently.
- Strong stakeholder management and relationship-building skills.
- A detail-oriented approach.
- Highly collaborative whilst being equally comfortable working autonomously.
- A problem-solving mindset with a proactive attitude.
- A passion for community engagement, inclusivity, and maximising public benefit.
- A willingness to travel frequently across London for site visits and meetings.
Why Join Us?
This is an incredibly fun, engaging and rewarding role, working alongside committed colleagues, overseeing a range of projects that have the power to make a significant social impact in communities across London.
We currently work a hybrid model from our fantastic co-working offices at Fivefields in Victoria, however as this role project manages a portfolio of up to 40 projects at different stages, with circa 15 active projects at any given time, the Head of Projects will be out and about visiting our projects and programmes across London on a regular basis. This role should plan to be working in our office 3 days per week, with site visits out across London throughout the week.
To learn more about the organisation and role and what we are looking for, please download the full appointment brief below.
Closing Date: 21 April 2025
People Beyond Profit Conversations: 24-29 April 2025
HOLT First Interview: 6 May 2025
HOLT Second Stage Conversations: 12 May 2025