Law Jobs

This is an exciting opportunity for an influential and dynamic Legacy Manager to come onboard and lead a small but high performing team generating significant fundraising revenue (circa £4 million per year) from legacies and in-mem giving. You must be able to demonstrate a high level of knowledge of legacy case management and be able to deal with a wide range of stakeholders. You will also oversee the planning and delivery of an effective marketing and communications schedule that supports the acquisition of new pledgers to support the long-term development of our legacy pipeline.

We are looking for someone who shares our values and wants to work as part of a close team, sharing ideas. We provide excellent training and benefits.

We are a charity providing loving, compassionate care to veterans and their partners living with disability or dementia. We put residents’ needs first and provide award-winning care and support.

Purpose

1.To raise annual income targets through the management, development and administration of legacies and In Mem giving with a focus on delivering effective strategies that maximise all potential income

2.To lead a highly effective legacy management service working with stakeholders, both internal and external, at a variety of levels

3.To oversee the planning and delivery of an effective marketing and communications schedule that supports the acquisition of new pledgers to support the long-term development of our legacy pipeline

4.To provide excellent levels of supporter care to legacy pledgers and in memory donors, demonstrating the importance and impact of their gifts.

More information in candidate pack.

Prospectus are excited to be working exclusively with JUSTICE to help them recruit for a new Philanthropy manager to join their team. JUSTICE is a human rights and law reform organisation based in the United Kingdom. Over their 67-year history they have transformed the legal landscape for the better, led by evidence, expertise, and a focus on practical solutions. As the only NGO whose work spans the whole of the UK justice system - from family law to housing, criminal justice and more – their work touches the lives of people across the country. Members of Justice are predominantly barristers and solicitors, judges, legal academics, and law students.

This role is offered on a permanent basis paying a salary between £40,000 to £45,000 per annum with flexible hybrid working arrangements at their office in London.

This newly created role will be an integral part of the small but impactful Development Team currently comprised of a Trust and Foundation Fundraiser, an Engagement and Communications Officer and a Development Administrator. The post holder will play a pivotal role in developing and sustaining fundraising relationships, working closely with the Director of Development, Chief Executive and Senior Management Team. They will be responsible for developing their major donor and mid-level giving programme. The post holder will also assist with individual giving campaigns, payroll giving and in-memory giving.

They are looking for someone with demonstrable experience in acquiring and developing five or six figure gifts from high-net-worth individuals. They are looking for a candidate with demonstrable experience of network and relationship mapping to build relationships with donors and secure donations. The ideal candidate will have a commitment to protecting human rights and building a fairer justice system within everyone’s reach.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

This is a great opportunity for someone who has good number skills, and is wanting to work in a human rights organisation. The role will be based in our London office working alongside our friendly practice team. This is a full-time position however, we would consider applications from people who want to do flexible working / part time working. 

Tearfund is looking for a Senior Internal Auditor.

As an integral member of this team, you will be responsible for assisting the Head of Internal Audit (HIA) in:

• preparing audit scopes for the reviews to be undertaken during the year
• carrying out a selection of these reviews (either independently or with the HIA)
• writing reports and agreeing these reports with all levels of management  

Opportunities will also be given to participate in the strategic planning of the Internal Audit team's work.

We are looking for a qualified accountant or PIIA  who:

• has highly developed interpersonal skills
• is Analytical
• is an excellent communicator (both verbal and written) 
• is a self starter and has a keen attention to detail

Please note: This role can be based in any country where Tearfund can legally employ staff.  Salary will be market related and dependent on location.
 
All applicants must be committed to Tearfund's Christian beliefs.
 
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Contract type: Permanent
Hours: 37.5hrs per week
Salary: £32,074 - £34,240 per annum

Are you an experienced legacy administrator, who wants to be part of our lifesaving team? 

We’re looking for a Legacy Administrator to join our Individual Giving team, to ensure that Thames Valley Air Ambulance is processing gifts efficiently, playing a crucial role in the administration of this pivotal income stream. 

About us

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air. 

We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond. 

We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters and community. All our staff live our values: passion, excellence, respect and care.

The role

As Legacy Administrator you will:

- Be first point of contact for the Legal team, representing the charity in communications with legal professionals
- Be responsible for the day to day management and coordination of legacy case file administration and stewardship for Thames Valley Air Ambulance to meet the legacy income budget
- In conjunction with the Individual Giving (and legacy?) Development Manager, develop, deliver and evaluate a legacy programme, in line with the Fundraising department strategy and Thames Valley Air Ambulance aims 
- Act as a source of expertise in legacy fundraising for the charity 

About you

To be successful in this role, you will need strong administration skills, with the ability to manage a varied and busy workload effectively. You will also need excellent communication skills, from drafting written correspondence to interacting with the public on the phone, or face to face at events. Ideally you will have experience of having sensitive conversations as you will be in regular contact with bereaved families. A knowledge of Wills, Probate and Trust law would be desirable. 

If this role sounds like it’s for you, we would love you to apply! 

We offer a competitive salary and great staff benefits such as:

- 25 Days holiday 
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme 

Closing Date:  1 August 2024  

This post may close early due to high numbers of applications, so you are advised to apply promptly.

You may have experience in the following roles: Legacy Officer, Legacy Coordinator, Legacy Manager, Fundraising Administrator, Probate Administrator, Trusts and Estates Administrator, Charitable Giving Coordinator, Donations Administrator, Individual Giving Officer, Fundraising Manager, Legal Administrator, Wills and Probate Assistant, Estate Planner, Charity Administrator, Bereavement Support Officer, etc.

REF-215 189

Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple and complex needs?  If so, Shelter has a highly rewarding and exciting opportunity - Intensive Floating Support Worker to join our team and play a central role in delivering our vital support projects.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

About the role

You will work closely with the Housing First team, colleagues and accommodation providers, to place clients directly into homes in places they want to be. Then you will work with them to develop outcome-focused support plans that reflect their personal strengths and goals, to make sure that they can sustain their accommodation and thrive in their community.

Also you will coordinate support around your client and act as a key worker to help them sustain their accommodation and move forward with their lives. This will mean coordinating interventions provided by other agencies so that the right support is provided at the right time, to enable the service user to progress on their journey to recovery.  Giving full advice on different issues such as homelessness and housing options, tenancy issues e.g. dampness and disrepair, welfare and housing benefits, debt and employment is also a key aspect of the role. You will need to visit clients in their homes or community locations which could be anywhere in Dorset.

About you

You will need a relevant background that includes experience of housing, homelessness and welfare benefits law and experience supporting people who are vulnerable and/or have multiple disadvantage. Through this you will have a good working knowledge of safeguarding frameworks. Proficiency using a range of IT tools to carry out your work, including Microsoft Office applications is important too. If you have experience of using case managements systems this is an advantage, but not essential. The role will need you to visit clients in their homes so you will need a valid driving licence and be willing to use your vehicle for work purposes - for which an essential car user allowance will be paid.

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Volunteering & Recruitment Co-ordinator will be a valuable member of the HR & Operations Team at Richmond Borough Mind. We are a diverse and well-established charity with a workforce of approximately 60 staff and 140 volunteers, and our team deliver a broad range of mental health support services for the community including Counselling, Peer Group Activities, Mental Health Training and Crisis Support. We are looking for a motivated and experienced co-ordinator to help us nurture our growing base of talented staff and volunteers. 

A natural people-person, you'll be a confident communicator with a proven instinct for matching candidates to careers, vocational pathways and volunteer placements. Experience working in the non-profit sector and knowledge of volunteering will be an asset.

A background in volunteer co-ordination and administration within a charity, HR or equivalent experience is essential. A knowledge of employment law, equality, diversity and inclusion, and best practice in HR will also be beneficial.

The ideal candidate will have strong organisational and time management abilities, as well as excellent interpersonal and communication skills. You'll also be confident working with a range of IT platforms including SharePoint, online meeting platforms, cloud-based database systems, online advertising portals and desktop publishing software.

Benefits of working for RB Mind:

· Contributory Pension Scheme

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].

· Bonus 1 day of annual leave per year over the festive period (subject to Trustee approval) [pro rata]

· Flexible working

· Employee Assistance Programme (EAP) including free counselling sessions and a wellbeing app

· Paid time off for medical appointments

· Training and personal development opportunities

· Staff away days and socials

· Access to shared resources and training opportunities via Mind Federated Network

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Only shortlisted candidates will be contacted and successful candidates will be required to complete an Enhanced DBS.

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.

As Southall Black Sisters’ in-house Immigration Solicitor, you will provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future. Your work will play a vital role in providing expert legal advice and representation to our vulnerable clients, free of charge. As access to free or low-cost legal advice becomes scarcer, this support is now more important than ever.

You will collaborate across all our teams, particularly with the NRPF (No Recourse to Public Funds) and the Policy teams. This role offers the opportunity to engage closely with key campaigns and projects, with a view to influencing change within the legal and governmental landscape.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

This is a newly created role with the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Key Responsibilities

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising  standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.
• EHAAT is a patient focused emergency medical charity. It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.

Home based but must live locally or within the surrounding areas of Telford or Shropshire

Fixed Term Contract

Sessional Contract - as and when needed

£13.65 per hour

Travel will be required within the local area of Telford and Shropshire

Fixed term until March 31st 2025

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way. 

This role sits within our Youth Impact Domain, which works to provide immediate one-to-one and group support for children who urgently need it. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country. 

Climb are an Prevention and Early Intervention Service for 10-17 year old's who may vulnerable to criminal exploitation and/or at risk of entering the criminal justice system. We offer 1-1 outreach support and access to positive diversionary activities in their local areas.

This is an exciting role within an established and expanding service across West Mercia. There are a number of varied, practitioner roles that are set to increase. We are currently looking for a Exploitation Practitioner to join our dynamic, ambitious team. 

This role will support young people at risk of criminal exploitation or entering the criminal justice system; at an early intervention level. This will be through 1-1, direct work and support in accessing positive diversionary activities, therefore reducing the risk. It will also require excellent mutli-agency work.

This role is for people with a passion in supporting vulnerable young people on a 1-1 basis, in raising their aspirations, building their confidence, working together with professionals to ensure the most appropriate, robust and holistic support is offered to meet each individual's needs. A key part of this role will be your ability to positively impact the lives of Children and Young people.

You will need to be able to engage with professional colleagues also, have presentation skills, and be able to bring people together around mutual goals.

Although the contracts are home based, there will be a lot of daily travel across Telford or Shropshire area. Although there is no specific office base, you will be part of a geographically based team and will be well supported by the management team and all of your colleagues.

We have a robust induction period and encourage personal and professional development.

We are an inclusive employer and welcome applicants from all backgrounds.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have: 

Basic knowledge child exploitation

Relevant experience of working with a diverse range of complex young people

The ability to demonstrate and understand safeguarding and risk management. 

Experience of Partnership and Multi-agency working 

Excellent time management skills

Administrative skills

The ability to adhere to organisational quality standards and policies.

Full UK driving license and access to a vehicle.

INFO ABOUT THE CHILDREN'S SOCIETY 

The Children's Society is a National Charitable organisation, which runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer. 

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. 

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is 29th July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy early from 15th July onwards.

Interview dates TBC

IN1

Homemaker Southwest provides independent advice and support to people who require help in finding, setting up or maintaining accommodation throughout Devon.

As a Money Advice Caseworker, you will be responsible for delivering high quality support services to clients across Devon, by telephone and face-to face, to sustain tenancies and prevent eviction wherever possible, with due regard to Homemaker’s policies and procedures.

You will have experience providing money advice to individuals at risk of homelessness and contemporary knowledge of debt solutions and welfare benefits.

Important qualities include strong communication skills, the ability to work independently and empower others, and the capacity to simplify complex information for clients. While most appointments will be conducted over the phone, some clients will require in-home visits, so the job demands flexibility to travel and work from different locations, necessitating the use of a personal vehicle

MAIN DUTIES AND RESPONSIBILITIES

 Work with clients

• Ensure that clients receive a prompt and professional service.
• Provide advice and assistance through a range of channels: face-to-face, by phone, or by email. Seeing clients in office and at outreach locations and visiting clients in their own homes as required.
• Receive and respond to referrals from identified agencies in accordance with prevailing guidelines/funding.
• Provide support to clients including preparing accurate financial statements, budgeting advice, progression of debt options, advising on court proceedings for debt recovery and repossessions, and income maximisation to ensure take up of benefits and options such as backdating, overpayment and sanction challenges, appeals and representation if required.
• Keep the client at the centre of every case; check the client’s understanding and communication needs, agree on an action plan with clarity on who is doing what, encourage the client to be involved with actions as appropriate, keep the client informed of progress of case, and ensure cases are concluded in a positive way.
• Communicate and negotiate on clients’ behalf with third parties as appropriate.
• Give support in the sustainment of any tenancy, as appropriate.
• Ensure clients understand the terms of any tenancy or other legal obligation entered, or about to be entered into.
• Take a holistic approach to issues presented and signpost/refer to other services to help ensure that the advice and other support needs of the client are addressed appropriately.
• ·Ensure clients are encouraged to give feedback on the service they receive and take on any comments on ways we could improve the service.

Networking/Partnership

• Work closely with partner agencies
• Promote the services of the organisation to local housing, justice, social welfare, government agencies and other stakeholders.
• Contribute knowledge, expertise and ideas to appropriate local forums.

Administration

• Set up and maintain casework and other admin systems in accordance with organisation specifications.
• Maintain agreed monitoring and outcome information for commissioning agencies and internal management purposes.

Professional development

• Keep up to date with legislation, case law, and good practice in debt and welfare benefits advice, attending appropriate training courses, using online resources and reading relevant publications.
• Attend meetings as required by manager.
• Participate in staff development programmes, supervision and performance management meetings.

General

• Uphold the aims and principles of the organization.
• Comply with all the organisation’s published policies and procedures with attention to Health and Safety, Risk Management, Confidentiality, and Equal Opportunities.
• Comply with organisational, statutory and legislative requirements.
• Maintain regular contact with colleagues in Homemaker Southwest.
• Undertake other such duties as may be required to ensure the effective delivery and development of the service.

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances:

1. Complete Initial Assessments utilising all client channels.
2. Inform clients of the scope, purpose, and limitations of the service.
3. Contacting referrals made into our service to complete an Initial Assessment.
4. Researching and exploring options and implications so that those accessing our service can make informed decisions
5. Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing
6. Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels
7. Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder

To maintain detailed case records

1. Ensuring that all work meets all auditing and quality standards and the requirements of the funder
2. Ensuring all case records are written up after each interaction or in a timely manner as appropriate

Keep up to date with legislation, policies and procedures and undertake appropriate training

1. Ensuring you complete a minimum of 16 hours/equivalent of technical debt advice CPD accredited training or qualifying activity and maintaining an up-to-date record of all training sessions

 Contribute to team

1. Work to an agreed work-plan, meeting targets and milestones
2. Prioritise and manage your own workload
3. Be an active member of the team, identifying opportunities for your own development
4. Compliance with Toynbee Hall policies and procedures, including health and safety
5. Demonstrate financial efficiency and value for money throughout work
6. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
7. Collaborate with other team members and departments to resolve complex customer issues.

Other

1. Travel across London as required, and occasionally the UK
2. Undertake additional tasks as defined by Director of Advice Services
3. Hold workshops
4. Promote and attend at events

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

HR Business Partner 

(a charity committed to community transformation)

Permanent, part-time post, 20 hours per week (0.5FTE), inclusive of breaks

Salary:  £21,850 per annum (if based in London add an additional £1,612 p.a.) for a 0.5FTE role

Hybrid: Some travel around the UK will also be required.

Are you a Human Resources practitioner looking for your next challenge, and passionate about building community and creating social change? We are looking for an HR Business Partner who can help develop our people and teams, supporting a positive culture built on our relationships, vision, and ethos.  

Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services. We are also working in reducing homelessness, the prevention of human trafficking, and the creation of the UK’s first secure school, Oasis Restore.

Oasis’ work and mission has grown rapidly in the last decade. We are looking to recruit a HR Business Partner to help us move into our next phase of growth and build the capacity of our Oasis Operations Team. 

This is a new and integral position in our charity, so you will need solid employee relation experience and employment law knowledge, to advise managers confidently. Working as part of the established Operations Team, you will also input into finance and budgets, recruitment at senior levels, and developing our policies in line with our ethos and 9 Habits. It’s a bit of everything, which is what makes this role exciting and a great opportunity for someone who is eager to get hands-on experience in working on the People Strategy of a national charity. As part of the wider Oasis family you will be well supported; being able to work collaboratively with different teams and functions, as well as managing your own workload, is essential.

While we envisage the ideal candidate would have a relevant HR qualification, we recognise that as a people professional, a candidate may bring extensive experience, creativity, and wisdom in this field, instead. We are looking for applicants who demonstrate that they align with the Oasis ethos and values. So, if you are interested in this role but aren’t sure, please do contact us for a confidential discussion. We would love to hear from you!

For your expertise and commitment, Oasis can offer:

· A truly supportive network and family of staff in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% Employer contributions.

· 25 days annual leave (plus Bank Holiday), rising to 33 days over time (pro rata for part-time)

· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.

· The opportunity to be part of a movement making positive change in communities.

For further information or to apply, please go to the Oasis UK charity website.

Completed applications should be returned by 9am Friday 2nd August 2024.

Final interviews will take place in London on Wednesday 14th August 2024. Please submit your CV and covering letter at your earliest convenience. In your covering letter, please answer the following three questions:

1. With all the HR opportunities available, what inspires you about this role and what is your motivation for applying with Oasis in particular? 

2. Please give examples that demonstrate you have the personal qualities, experience, and skills required for this role. Please highlight your experience in previous HR roles, and detail examples of where you have been successful in making an impact in terms of developing people and advising management. You may not have equal experience in all areas (of a wide-ranging brief) so please highlight what you consider to be the areas of strength or particular experience that you’ve gained to date.

3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.

This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.

Salary: £28,080 - £32,240 annual salary
Contract: Permanent 
Hours: 37.5, Monday to Friday 
Location: Canning Town/Hybrid 

Other responsibilities include

Supporter Experience

• Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
• Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
• Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.

Fundraising Administration and Best Practice

• Manage and update supporter records and report on fundraising activity and performance.
• Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
• Prepare supporter data analysis reports to support planned activity.
• Assist with fundraising, marketing projects, and campaigns.
• Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
• Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
• Keep up to date with fundraising best practice and legislation.
• Maintain a comprehensive knowledge of the organisation’s service provision and impact.

Community Fundraising and Individual Giving

• Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
• Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
• Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
• Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.

Volunteering and Gifts in Kind

• Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
• Work collaboratively with the Facilities Team to maintain and develop our food donation programme.

General

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

About you
Experience and skills

• Experience in an administrative role
• Excellent IT skills, working with a variety of systems including Microsoft packages and databases
• Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
• Understanding of the principles of and being passionate about supporter care

Abilities

• Communicate effectively, verbally and in writing, to internal and external stakeholders
• Build strong working relationships with supporters of all levels
• Work in a logical, organised manner with a high level of attention to detail
• Able to multi-task and be comfortable working as part of a small team, as well as independently

Personal qualities

• Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
• Focused and results driven, with a readiness to seize new opportunities and source new ideas
• Creative and lateral thinker with a flexible attitude to changing priorities and environment
• Commitment to advancing mission and values of Your Place
• Willingness to work outside of normal office hours if and when required

Desirable criteria

• Experience working in fundraising environment
• Experience using a supporter database
• Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
• Strong interest in working for a homelessness charity
• Committed to continuing professional development

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.