Journey Guide Jobs in Haringey, Greater London

About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and
the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a
society where equal access to education and career opportunities enables potential to overcome
poverty.
We support young people from disadvantaged backgrounds to realise their potential and work towards
secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver
an evidence-based programme of career coaching, opportunities and guidance for young people from
lower income households. This year, we are working with more than 3,000 young people in schools
across Greater London. You can find out more about our programme and impact so far in the Annual
Impact Report on our website.

The opportunity
This is an exciting opportunity to lead on finance, HR, IT, Data and operations for an ambitious social
mobility charity with an income of £1.5m and a team of 25 people committed to achieving lasting
impact for young people.
As a member of the charity’s four-person Senior Leadership Team, you will report to the CEO and be
responsible for implementing the charity strategy (with accountability for Operations projects),
financial reporting to the Board of Trustees, and championing organisational collaboration, values and
EDI.
As Director of the Operations Department, you will take on a small team - managing an Operations
Officer - to deliver and proactively develop the policies, processes and systems to equip our team to
thrive, and to build the charity’s reputation as a reliable, impactful partner.
This is a great time to join as we refresh the charity’s strategy and operating model, and innovate our
provision to increase our reach and impact.

About the Operations department
You will lead the Operations department, with responsibility for all finance, HR, recruitment, IT, legal
and operations. The team is currently comprised of:
● An Operations Officer who manages our bookkeeping and day to day finance, staff safeguarding,
staff tech, our office, recruitment, inductions and general operations.
You will also liaise with external parties who offer expert support across HR, IT and accountancy as
required.

Your responsibilities
You will be a senior leader at the organisation, proactively supporting your colleagues and
empowering them to be their best. You will be responsible for several areas of the charity.

Leadership and Strategy
● Deliver our Operations KPIs as part of our strategy; as well as being jointly responsible for
the successful implementation of the full strategy.
● Lead and shape the Operations department, making sure it’s fit for purpose and maximising
resources.
● Work collaboratively with other departments to maximise the success of the charity.
● Champion our values and proactively work to embed them into our culture.
● Oversee the EDI working group and proactively champion EDI across the charity.
● Work closely with the CEO, Chair of Trustees and Chair of Finance Committee to ensure sound
charity governance and risk management.

Finance
● Set and manage our annual budgets (circa £1.5m), supporting heads of departments in
the process
● Report monthly and quarterly on our finances, tracking our income, expenditure and
reserves, and liaising with the board of trustees.
● Oversee our bookkeeping and payroll; input journals as needed and closely monitor
cashflow.
● Manage the end of year accounts and audit process, liaising with the external auditors.
● Lead on organisation, reporting and presenting at Trustee Finance Committee and
relevant agenda items for Trustee Board meetings

Operations, IT and Data
● Manage our office space and future office needs;
● Manage the technology and data strategy, keeping staff tech secure and up to date, and
acting as key liaison with third parties
● Be responsible for upholding our data privacy obligations. Work in partnership with
senior data roles internally to manage GDPR obligations, data security and use of data
for internal and external reporting
● Ensure we meet all statutory and legal requirements with HMRC, CC, ICO etc.

● Oversee the efficient usage of our database, systems and key platforms (including Salesforce,
Xero, website) ensuring we are collecting and analysing relevant data in line with our goals to
grow income and impact, ensuring proportionate resourcing and training
● Leadership of ad hoc Operations and intra-departmental projects as required

People Management

● Oversee the recruitment of new staff, coordinating the process and supporting heads of
departments.
● Oversee the staff journey including inductions, staff surveys, annual reviews, and exits.
● Oversee annual staff development and training needs, including managing our twice yearly
offsites and regular full team days.
● Oversee and support the wellbeing of our team; both directly and through the Wellbeing
working group.
● Maintain our policies and staff handbook, researching and writing/updating policies as
required.
● Support managers with HR queries and issues, liaising with external third party experts as
required.

About you
It’s likely that the successful candidate could come from a range of backgrounds, however you should
be comfortable with challenges presented by the areas below. You might have experience in some
areas and are looking to grow in others.

Your experience
● Managing finances (essential): You have been responsible for budgets, reporting against
budgets and forecasting; you are comfortable with managing the cashflow and accounts of a
small organisation / charity. Knowledge of charity SORP would be helpful.Proficient in Excel
and finance systems (eg Xero) and comfortable with database management.
● Improving processes: You have improved processes, making them more effective and robust,
researched and adopted technology and persuaded / trained people to adopt a new approach.
● Supporting people: You have developed people-related initiatives to improve the working
environment and know what it takes to empower people to be their best.
Your skills and competencies
● Leadership skills: You can inspire and guide people around you to operate effectively and in a
way that champions the needs of the charity and our young people. You are confident
managing a team.
● Problem-Solving: You can identify potential challenges or areas for improvement and act
confidently to resolve them, even if that means independently learning something new.
● Highly organised and process-driven: You can manage multiple projects and workstreams
effectively and independently, working with others to reach a goal.
● Building relationships: You can build effective, trusting relationships with your team,
colleagues, and external stakeholders, and can communicate effectively with people at all
levels.
● Flexible and supportive: You can demonstrate your ability to work in a small, fast-paced,
evolving team, maintaining the happiness of people through change.

Benefits
● 27 days annual leave (inclusive of 3 day Christmas closure) + bank holidays, increasing with
service
● Employee Assistance Programme, including free counselling
● Flexible working with early 4pm finish on Fridays
● Additional parental leave pay and additional childcare leave for child’s first 2
years

Equal Opportunities, Diversity and Inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it
underpin our mission and we treat all employees, volunteers, clients and students as individuals. We
believe in having an open and inclusive culture that champions diversity in all its forms, including
disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background,
and religion.
We encourage everyone to apply for our roles. We are particularly interested to hear from candidates
who have lived experiences relatable to our young people. 

How to apply
To apply, please fill our our application form by answering these questions and attaching your CV.
1. Tell us why you want to work at Future Frontiers and in this role. What is it about us and
the job that excites you? (Max. 1,000 characters)
2. We are looking for someone with experience in finance, processes and people, as given
above in the ‘about you’ section of this JD. Please tell us about your relevant
experience in these three areas. (Max. 1,500 characters)
3. Tell us about a time when you have implemented a significant change to a product,
process or internal way of working; what change did you make and why; how did you
influence others to adopt or support the change; what was the result? (Max. 1,500
characters)

● Deadline:13 March 2025, 9am. Applications will be assessed on an ongoing basis, so we
encourage applicants to apply ahead of the deadline where possible in order to maximise notice
for interviews.
● Initial interviews will be held virtually on Monday 17th and Tuesday 18th March
● Final, in-person interviews are expected to be held at our office on Tuesday 25th March 2025

The successful candidate will be required to undergo safer recruitment checks including a DBS check
and reference checks.

Are you passionate about transforming lives and shaping the future of healthcare for people affected by Crohn’s and Colitis?  We are searching for a dedicated individual to lead the development and delivery of a new Crohn’s & Colitis UK evidence and insight programme, building the evidence base and delivering insight across the full range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of the charity.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Senior Executive Team you will be responsible for translating the strategic direction of the charity into tactical plans for evidence and research to achieve the charity’s overall aims. In leading on the delivery of the Crohn’s & Colitis UK research strategy, you will be heavily focused on providing oversight of our programme of research grants and establishing networks, partners and alliances to drive increased investment in research. The remit will also involve oversight and responsibility for the day to day management, direction and leadership of the Evidence and Research teams.

 About You

You will have acquired a high level of experience of delivering programmes of evidence and insight in one or more of the voluntary, medical, health or research sectors, coupled with a solid understanding of the UK health research environment.  You will have developed and operationalised strategies, be an accomplished team leader, and have a proven ability engage and influence a diverse range of senior stakeholders

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be times when you will need to be at face-to-face meetings. You will be required to attend meetings in Hatfield/London twice a month, as well as two Directorate days each year.  In addition, the charity meets four times annually at it’s office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days of which attendance is mandatory.

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

Do you have experience of developing projects that make a difference?
We’re looking for a Pets and Housing Development Lead, who will play a pivotal role in our projects, which strive to ensure owners and their pets stay together during difficult times.

What does this role do?
As Pets and Housing Development Lead, you’ll:

• manage the continuous development of our Pets and Housing services and projects, including leading on a critical new project moving our data to Salesforce,
• cultivate and maintain key external relationships, such as engaging veterinary practices signed up to our schemes or other organisations in the sector that we partner with,
• develop and create social media content to build the online presence our services have,
• work closely with the PR team to promote our services, from writing press releases to carrying out interviews, to ensure our work reaches the audiences where it can have the most impact.

Could this be you?
To be successful in this role, you’ll need some experience of project management, as you’ll be working on some big projects that require significant planning and stakeholder management. Excellent communication skills are key, with the ability to build relationships and rapport with external and internal stakeholders at all levels. A strong understanding of social media, PR and online search engine optimisation would be very helpful. Above all, being passionate about the work we do for pets and their owners is essential.

What do we do?
The outreach department supports people and dogs in crisis, such as those escaping domestic abuse or experiencing homelessness. These specialist services reduce the need for someone to unnecessarily relinquish or euthanise their dog due to the crisis they may be facing. They include Freedom, a specialist dog fostering service for people fleeing domestic abuse, and Pets and Housing projects that support people and their dogs experiencing homelessness and advocating for people to be accommodated with their pets at all stages of their housing journey.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Volunteering Mass Engagement Lead
Fixed Term Contract until the end of Sept 2025 
Full-time (34.5hrs), we are open to a conversation about how you work these hours
Location Home based/ mobile
Salary Range £26,500 - £29,500 per annum plus car allowance (£350 per month, in order to receive it you will need a valid driving licence and access to a vehicle)

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
Our vision for Volunteering is big. Shaped by volunteers, together we will do whatever it takes to create an enabled, scaled and diverse volunteering community, who have the best experience and deliver the best impact for Macmillan.

In this role you will deliver the volunteer journey from selection to ongoing support, motivating and inspiring new and existing fundraising volunteers.

You will support the Volunteering Mass Engagement Management team to increase capacity and return on investment across the UK through the recruitment, development, and retention of volunteers as well as supporting the delivery of Macmillan’s calendar of fundraising events, including leading volunteer activity on the day at events.
 

About you
The successful candidate will demonstrate the following skills and experience:

• Good planning skills, delivering robust plans to achieve targets and objectives set.
• Ability to establish and maintain positive working relationships with internal and external stakeholders, including volunteers.
• Knowledge of regional/community fundraising, challenge events, other mass fundraising activity.
• Ability to self-motivate and work within a collaborative team environment
• Ability to travel across the UK up to 8 weekend days a year, including possible overnight stays.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Sunday 23rd February 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Are you an excellent copywriter and storyteller? Passionate about bringing to life our work as an environmental justice organisation?

We’re looking for a creative and proactive Email and Supporter Journey Officer to join the Engagement team. This role will be responsible for the effective running of Friends of the Earth's email channel, including writing and editing emails, helping to plan supporter journeys and keeping track of the performance of the channel.

The post holder will work across teams to develop and deliver integrated engagement plans that support organisational and campaign priorities when required. 

Key Skills and Attributes:

• Superb editing and writing skills.
• Ability to use data to target specific audiences and report on marketing campaign performance
• Confidence in guiding others in email marketing techniques and standards e.g. tone of voice.
• Experience of working closely and effectively with others to find timely solutions to issues.
• Demonstrable desire to advance own specialist knowledge.
• A commitment to Friends of the Earth’s values and our strategy.

The team: 

This role sits within the Engagement Team and reports to the Supporter Journey Manager. Under the direction of the Brand and Audience strategy, the team leads the development and delivery of communications that drive widespread engagement and participation with our mission and the climate justice movement.

Closing date: Thursday 27th February 2025 (23:59)

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland 

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

Job Title: Finance Assistant - Accounts Payable

Location: Hybrid role with a requirement to work periodically at Head Office (Vauxhall, London) 
Salary: £26,919 per annum (exclusive of a London Weighting allowance of £3,000, which may be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as Finance Assistant on the Accounts Payable part of the Accounts Function.

This is an exciting role within the finance team at Refuge working as part of the Corporate Services directorate. The finance team is on a change journey and this role is a great opportunity for someone who is looking to gain experience within finance and looking to start their journey in finance. This role reports to the Financial Accountant and will take full ownership of the purchase ledger function of Refuge.

Please see our applicant information pack for further information on the key accountabilities for the role and person specification. 

Closing Date: 09:00am 12 March 2025

Interview Date: 19 March 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 40 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

This is an excellent opportunity for an organised, enthusiastic and confident individual to join us as Programme Manager to develop and manage delivery of Phase 2 of the Early Connect Programme. Following successful delivery of Phase 1, Inspire has been selected to deliver Phase 2 of this pilot programme alongside the GLA/DfE and lead partners Rinova.

This role has responsibility for developing and delivering work related learning activities for young people with the aim of enhancing their skills and understanding of future career opportunities and transitioning into apprenticeships.

All delivery is aimed towards enabling young people to learn about apprenticeship opportunities and how to position themselves to apply and move into employment as an apprentice. You will work closely with young people, employers and business volunteers to deliver fun, engaging and labour market-relevant careers related support and workshops to young people participating in the programme in both online and in-person formats. You will have the chance to be creative through planning, delivering and evaluating the programme to ensure that services are current and meet the needs of all stakeholders.

Key responsibilities of this role include:

• Managing development, delivery and coordination of work related learning activities for phase 2 of the Early Connect programme.
• Accountable for achieving agreed outcomes, outputs and personal targets including recruitment, employability training and learner progression targets.
• Managing a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training.
• Accurately managing data and reporting requirements of funders of the Early Connect programme.
• Identifying suitable referral partners including the Jobcentre and training providers, from which to recruit job seekers and course participants.
• Maintaining and building effective relationships with programme participants and stakeholders.

Please see our job description for further details.

How to apply

To apply, please submit your CV and a covering letter.

Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

Closing date

Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate.

Interviews will include a skills based test.

Unfortunately, due to the number of applications we receive we will not be able to contact unsuccessful applicants.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
3. Experience of working with Customer Relationship Management (CRM) software.
4. Experience of developing innovative and creative engagement programs for supporters/donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience to support raising funds for a charity? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services & Standards Assistant will be a key team member of the Supporter Experience, Data and Insight Team in London.

You will be responsible for:
• Responding to customer/supporter queries, questions, and complaints across multiple channels.
• Processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter/customer journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have good communication skills both written and verbal. You will be organised with the ability to work within a team. Ideally you will have experience with managing a customer ticket system or group inbox with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Competitive Benefits Package

- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 14th February
Interview date: W/C 24th February

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Legacy Stewardship Manager
Home based, remote working 
£45,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will focus and lead on delivering RNID’s legacy fundraising stewardship programme to build and strengthen legacy supporters’ commitment and engagement with RNID.

How this role contributes to RNID: This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income. The Legacy Stewardship Manager will deliver the programme of engagement and marketing activity that will increase long-term legacy support to RNID, with a focus on developing relationships and engagement with existing supporters and pledger to encourage legacy interest, intention, action and commitment.

What makes this role unique and exciting: The role is new and will build on an existing programme of bespoke stewardship and events to scale activity up to a new level. It will work to apply legacy stewardship and engagement across all areas of RNID and use an insight- and data-driven approach to do this. 

You will be responsible for:

· Management and delivery of a multi-channel programme of supporter engagement communications and events.

· Using insight to develop journeys to steward legacy enquirers, intenders and pledgers.

· Ensuring a high quality first-point-of-contact experience for all supporter legacy enquiries.

· Line management of one direct report.

· Contributing to the annual planning and budget setting cycle including phasing, reforecasting and contingency planning.

You’re an experienced legacy professional, passionate about inspiring people about the power of legacies and about delivering high quality relationships and experiences to keep supporters engaged over the long-term. You’re an excellent project manager, able to plan and deliver multiple activities to agreed deadlines and budgets. You’re able to effectively collaborate with and inspire colleagues across the organisation to deliver your activity and embed legacies into their activity. You’re also committed to using data and insight to plan and guide your work.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 March 2025

4,000 professionals, 0 days wasted, 1 incredible purpose. Together we are beating cancer.

Head of Patient Involvement

Salary: £75,000 - £85,000

Reports to: Director of Information and Involvement

Department: Policy, Information and Communications

Contract: Permanent

Hours: Full time 35 hours per week (we're happy to have a conversation around flexible working)

Location: Stratford, London with high flexibility (1-2 days per week in the office)

Closing date: 06 March 2025, 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

We have an exciting opportunity for an experienced Head of Patient Involvement to join us to provide strategic oversight and management of Cancer Research UK's involvement activity, as well as develop and deliver our involvement strategy to ensure CRUK meets its ambitions to put people affected by cancer at the heart of what we do and involve them in shaping our work as partners.

What will I be doing?

• Lead on the development and delivery of the CRUK wide patient involvement strategy refresh, to encompass all areas of the organization that currently deploy or may benefit from patient involvement, including an evaluation plan to monitor the effectiveness and impact of the strategy.

• Oversee work on patient involvement across all areas of CRUK that would benefit from this across research, fundraising and policy, ensuring adherence to good practice.

• Oversee a strategic approach to the recruitment, and development of an engaged and inclusive network of people affected by cancer, with inspiring supporter journeys, regular communications and a learning plan, to ensure they have a consistently positive experience of working with us. Work in collaboration with volunteering / involvement teams internally and externally.

• Work closely with colleagues in Research and Innovation (R&I) to oversee the delivery of our researcher engagement strategy to inspire, upskill and support researchers to involve people affected by cancer in their work, this includes international research programmes like Cancer Grand Challenge, Research Data Strategy and Clinical trials.

• Provide functional leadership to the patient involvement team, leading a high performing team and ensuring that their time is prioritised effectively to focus on the areas of greatest impact

• Be the CRUK subject matter expert. Build and maintain a deep understanding of developments in involvement to position yourself and CRUK as a thought leader in this space.

• Working with leaders across CRUK to create opportunities for those close to cancer to get involved in our core activity. Influence via robust personal relationships combined with evidence-based insights.

What skills are we looking for?

• Expertise of working with patients in an engagement or involvement role, sensitive to the demands of working with patients and ability to represent patients' views while achieving corporate and strategic goals.

• Knowledge of best practise in the areas of patient / volunteer engagement and journeys, involvement and consultation including impact measurement.

• Proven ability to build and maintain excellent rapport with others, developing productive relationships with a broad range of internal and external stakeholders.

• Experience of developing strategies and the ability to lead their implementation

• Strong leadership skills, an empowering leader who is able to provide visible, strong leadership that can motivate, engage and get the best out of people, including through periods of change

• Excellent written and oral communication skills

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.

Please note: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.

The deadline for applications is Sunday 23rd March 2025 

Location: Europe (East and West)

Hours: Full-time, 35 hours per week (subject to local regulations). Proportion of office/home based work to be determined. Given the nature of the role and geographical spread of the Mission, a good degree of flexibility in working hours is required.

Travel: The role will require some international travel.

Reporting to: CEO International

Key Relationships: International CEO of MWBI

International Executive Team

Affiliate and Program/Field Country Directors

International Board Members  

Annual salary: £90,000 GBP; €100,000 EUR Geographic differential will be applied based on location. Candidates must have the right to work in the country from which they are applying

Contract type: Permanent

Working hours: Full-time

Candidate level: Senior Executive

 Background

Mission Without Borders (MWBI) is an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope found in Jesus Christ. We serve people without regard to their religion or ethnic background.

Mission Without Borders International leads and co-ordinates the work of six countries in Eastern Europe where we conduct our program work and twelve countries where we raise support for these programs and associated MWBI costs. An international executive team (IET) supports this work in terms of program maintenance and development, fundraising, communications, finance, risk management and compliance and it and digital.

Purpose of role

The overarching governing body of the Mission is the Board of Mission Without Borders International. The International Board are seeking a senior International Fundraising Director who will help drive our fundraising strategy by strengthening and diversifying our fundraising sources. The Mission requires an experienced leader with a proven track record in international fundraising who will inspire our international fundraising teams to differentiate and grow income as we enter this new phase of strategic growth.

The International Fundraising Director will provide leadership, oversight and guidance to the Mission’s National Fundraising Directors. They will: implement and manage the diversification of income, including major donor income and field sourced income; work closely with the digital team in fundraising and communication; engage with field countries on beneficiary management and sponsor engagement; lead on impact reporting and work with other members of IET to lead the executive and operational elements of the Mission.

A strong communicator and strategic thinker with practical fundraising experience, they will be an experienced leader and innovative thinker focused on the development of a team and capable of working well with the existing team. They will have significant practical experience of major donors, trusts and foundations, institutional, and corporate fundraising together with a deep understanding of individual fundraising through sponsorship and appeals.

Primary responsibilities

Donor development and outreach

· To provide strategic direction, leadership and drive for fundraising in all new development areas across the Mission. They will have direct responsibility for raising funds at the international level with a specific focus on driving forward major donors, trusts and institutions income as this is currently an underdeveloped source of income for the Mission. They will also lead the development of field sourced fundraising.

· Deliver strategic plans for driving income growth, diversifying income sources and improving donor engagement by incorporating traditional and digital fundraising methods.

· Lead the International Fundraising Team to deliver strategic objectives across all fundraising channels, support National Fundraising Directors, create a collaborative fundraising culture across the organization internationally, and monitor fundraising metrics to deliver growth and efficiency.

· Create a donor-centric fundraising culture, implementing systems and reporting to deliver effective supporter journeys across all disciplines.

· Lead in understanding fundraising trends and working with National Fundraising Directors to improve agility in response to these trends and detailed data analysis of internal trends.

· Define and drive the annual calendar of global fundraising campaigns, supporting materials, driving communications and assessing impact.

· Understand and engage in corporate change program delivery, providing input and leadership to ensure that donor and beneficiary journeys are linked.

· Develop and implement fundraising policies and procedures, particularly around major donors to ensure local and international consistency and compliance.

· Utilize digital resources to drive engagement, reporting and strategy delivery.

· Speak at fundraising community events, conferences and donor events.

Budgeting and reporting

· Oversight of the annual and rolling five-year budgets to ensure local and international fundraising achieve the Mission’s overall strategic goals for income and related expenditure.

· Work closely with the CFO and CEO to drive the annual planning and budgeting process.

· Drive consistency in restricted and unrestricted giving reporting.

Leadership and management

· Work with the International Executive Team to drive the Mission’s international strategy.

· Collaborate with and coach the National Fundraising Directors to meet strategic goals.

· Nurture team members in excellence in operational tasks as well as personal development, ensuring an engaged and fulfilled team.

· Participate in Mission events, training and conferences to engage and inspire peers to drive strategic goals and ensure best practice.

· Network in the fundraising community.

· Participate in and inspire the Mission in its spiritual and biblical foundations.

Profile

There is a high level of desirability that the candidate is a committed and active Christian, able to sign the Mission statement of faith (evangelical in nature) and able to thrive in an atmosphere where spiritual, missional and humanitarian objectives intertwine in an environment where faith and business skills overlap. This commitment to a Christian ethos is fundamental to who we are and why we do what we do.

Experience required

· Relevant degree or equivalent in experience.

· Proven senior level experience as an international fundraiser and team leader, managing in complex environments, with a servant heart.

· Senior level experience in direct fundraising in the areas of major donors.

· Development and implementation of strategic and operational plans for fundraising.

· Setting, managing, and reporting on international budgets.

· Strong stakeholder management experience including Board reporting experience

· Experience in building and nurturing high performing teams.

· Ability to empower and motivate staff at all levels.

· Brand development and management experience.

· Understanding of charity law and regulations and ability to guide in multiple jurisdictions.

Experience desired

· History of work experience in an organization with a similar ethos to MWBI.

· Experience in the humanitarian sector and donor management working with various international, institutional, government donors and authorities.

· Monitoring and evaluation experience for major donors, institutions and trusts.

· Overseas fundraising experience.

· Streamlining disparate reporting systems and processes.

· Salesforce system use and integration.

Personal traits desired

· Be able to share the Christian aims and ethos of MWB and agree with the MWB Mission statement with a high degree of enthusiasm.

· Willingness to lead and participate in devotions, prayer meetings and staff conferences to enhance the spiritual health of the organisation.

· Be able to work sensitively with those of different cultures and church backgrounds.

· Willing and able to travel internationally and work unsocial hours when required.

· Calm and adaptable with an ability to work within a flexible and busy environment.

· Collaborative team leader, committed to driving a strong internal culture.

· A committed Christian willing to lead and express their faith articulately and actively pursue ongoing personal, emotional and spiritual development within the life of a local church.

· Commitment to Equal Opportunities and safeguarding.

The deadline for application is Sunday 23rd March 2025.

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Beacon Victim Care Service

Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.

Where you fit in

As a Beacon Support Worker, you will be the named and allocated worker providing support to victims and witnesses. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place. 

You will be a passionate and experienced caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address the needs.

What does good look like for this role?

• A confident, professional, and creative individual with a ‘can-do’ approach 
• The ability to guide victims and witnesses through their journey to cope and recover following a crime, while preparing for mitigating factors or changing needs.
• The ability to build rapport with your clients and create safe spaces for victims and witnesses to talk openly about their journey to cope and recover.
• You will represent Catch 22 as a trusted professional both to clients and when networking or advocating on a clients behalf with other services or organisations e.g. police, witness care, housing etc. 
• You will work as part of a team to improve the shared knowledge and expertise in the service, as well as throughout Catch 22.

Qualifications

• GCSE English and Maths (or equivalent)
• Full driving licence, and access to a car

Salary: £25,585 per annum 
Hours of work: Full Time, 37.5 hours a week
Contract: Permanent 
Flexibility: Blended approach of office working, home working, and visiting clients across Hertfordshire. *Flexible working options available.
Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check

*Flexible working options available, with ad hoc homeworking possible, and flexible working requests met with a willingness to approve, where service delivery allows.

Location:Remote in Berkshire, Oxfordshire, Buckinghamshire, Hertfordshire

Hours of work: Full time, 35 hours a week

Number of positions: 1

We have an exciting opportunity for a Case Managers to join our team in the following region.

• Berkshire, Oxfordshire, Buckinghamshire, Hertfordshire

Applicants will need to confirm that they are situated in one of the above regions on application

About the Role

A Help for Heroes Case Manager/Support Worker acts as a critical link between the veterans and the services they require, aiming to improve their overall well-being and quality of life by assisting them in accessing the services and resources they need.

Conducting initial assessments to understand the specific needs and challenges of each veteran. Developing a personalised support plan tailored to the veteran's unique circumstances and goals. Continuously assessing the veteran's progress and adjusting the support plan as needed.

You will liaise on behalf of veterans to ensure they receive the benefits and entitlements they are eligible for. Offering information to veterans about available resources and how to navigate the support system available to them effectively. Empowering veterans to become self-sufficient and independent by helping them build skills and access opportunities. Providing visible support in the community and conducting home visits. Building and establishing links within communities.

The client group for this role are veterans and families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks.

Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.