Journey Guide Jobs in Haringey, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Values
Migrant Democracy Project (MDP) envisions a society where all migrants at home in the UK hold collective, political power to shape a society rooted in justice, freedom, and solidarity.
We are looking for a full-time Community Outreach Officer to organise first-generation migrants in the UK towards migrant justice by supporting community members to organise events and participate in campaign activities. The work will connect across 3 streams: voter registration; advocacy & campaigns; and political empowerment.
Whether it’s engaging migrants at a voter registration stall, supporting migrant leaders to develop activities in their own communities, or sharing stories for the campaign for votes for all - the lived experience of first generation migrants is at the heart of all our activities.
We are looking for a proactive Community Outreach Officer who is passionate about migrants’ rights and democracy to start working as soon as possible.
Who funds the role?
The role is funded by a grant from the Esmee Fairbairn Foundation.
Contract
This is a fixed term contract, 2 years (with the possibility of extension depending on future grants). Benefits include:
- Annual salary £32,000 pro rata, with an immediate start
- 3% employer pension contribution
- Training and professional development support, such as organiser training
- Company phone
- Flexible working hours
- Time off in lieu for work outside working hours such as evening or weekend community events
Location
Migrant Democracy Project does not have a physical office, although the team does meet in person on regular co-working days. The Community Outreach Officer will work flexibly from home on administrative tasks and be expected to work in-person when necessary to deliver voter registration, training, informative, advocacy and campaign activities, as well as representing MDP at relevant community events.
This role will suit someone based in Greater London.
Responsibilities
-
Register migrant communities to vote.
-
Engage migrant communities in key locations in the UK towards the Our Home Our Vote campaign.
-
Plan and deliver outreach events with first-generation migrant communities where there is scope for building power in their local areas.
-
Connect community leaders with their elected representatives on the Our Home Our Vote campaign.
-
Train and empower migrant communities on UK politics and how to best achieve their campaign aims.
-
Identify new local and national migrants’ rights groups that can support MDP’s campaigns and keep MDP’s contact database up to date.
-
Organise the logistics behind Parliament tours where migrants without the right to vote visit their MPs to ask for their right to vote.
-
Share physical and digital materials on democratic rights and participation at relevant community events.
-
Assist MDP’s Digital Organiser in collecting digital material from community events, which can be shared on MDP’s platforms.
-
Keep track of community engagement and assist with report writing for our projects’ evaluation.
Qualifications
We are looking for a proactive and confident Community Outreach Officer with the following essential skills:
-
Passionate and excited to work with local communities at the grassroots level.
-
Strong commitment to social justice, anti-racism, feminism and LGBTQIA+ equality.
-
Event administration skills, including booking venues, inviting speakers and communicating event programmes, as well as dealing with last-minute event changes.
-
Good people skills and ability to manage the needs, priorities and differences of a diverse range of communities.
-
Knowledge of and interest in the UK political system, in particular of voter eligibility.
-
Problem-solver who is able to work both independently and collaboratively in a startup environment.
-
Excellent verbal and written communication skills.
The following experiences would be helpful, although not necessary:
-
Knowledge of languages other than English.
-
Experience working with migrant communities in the UK.
-
Experience working in the UK political space, such as voter registration drives or campaign support.
-
Experience facilitating training sessions.
-
Experience using design tools (e.g. Canva), editing websites (e.g. Squarespace) and digital organising tools (e.g. Action Network).
Application submission format
Apply using the linked application form.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as women, trans or nonbinary; LGBTQIA+; Black or BIPOC; migrants and refugees; and disabled.
Decision-making timeline
We are looking for a Community Outreach Officer to start as soon as possible. The applications will be reviewed on a rolling basis.
Shortlisted candidates will be invited to an initial online interview. If successful, the final stage will involve an in person interview in central London. Final stage interviews are likely to take place in early January. There will be a practical assessment part of the final interview process, sent by email in good time.
Further information
Please note, MDP cannot offer visa sponsorship. Applicants must have the right to work in the UK.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Manager-Ukraine Humanitarian Appeal
[Trialling hybrid working: 2 days in the office per month, which is subject to change]
Compulsory 2-week office attendance during an appeal
Salary: £40, 560 per annum.
Contract status: Full time to December 2026 [possible extension tbc]
***Please download the job description for full details***
The Ukraine Humanitarian appeal raised £426 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.
Key responsibilities:
Communication and Collaboration
· Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
· Maintain strong understanding of response context.
· Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.
Analysis and Reporting
· Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
· Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
· Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners.
· Manage external reporting requirements including preparation of stakeholder reports and infographics.
Management and Leadership
· Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
· Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
· Support with real-time reviews, community perception studies and other related MEAL activities.
If you have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.
How to apply
Please apply with your anonymised CV & cover letter [i.e. please state your initials only, not your full name]. We will be interviewing on a rolling basis, with the intention to fill the role by the end of October 2024.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Muslim Youth Helpline (MYH), we are dedicated to supporting young Muslims' mental health and wellbeing through free, confidential, and accessible services. Our team is committed to understanding the unique challenges faced by our community and providing culturally competent, faith-sensitive guidance.
Our Vision: A world where young people are empowered to overcome challenges and live a God-centred life of meaning and purpose.
Our Mission: To provide compassionate services and support to improve the mental well-being of young people.
Following the recent relaunch of its vision, MYH is entering an exciting new growth phase on its journey to realising its potential. We seek a talented and strategic CEO to lead MYH to achieve its ambitious long-term strategy. Join us and make a tangible, positive impact on the lives of young people as we work towards our vision of a more compassionate and God-centred society.
What You Will Be Doing:
As the CEO of MYH, you will lead the charity’s growth, ensuring its services remain innovative, impactful, and culturally relevant. You will oversee the strategic direction, ensuring the successful implementation of MYH’s vision and long term strategy. You will work closely with the Executive Team and Board of Trustees to maintain financial health, develop sustainable income strategies, and drive meaningful impact for young Muslims. Your leadership will ensure the continuous development of our services, foster key partnerships, and maintain a high level of stakeholder engagement. Additionally, you will champion safeguarding practices, cultural competency, and monitoring the charity’s impact, shaping the future of MYH as a leader in Muslim mental health.
What We Are Looking For:
We are looking for a compassionate, experienced leader with a strong understanding of the challenges young Muslims face today. You should have a proven track record in senior leadership, managing strategic and operational success. Strong financial skills and a commitment to cultural competency are essential. We seek a leader who inspires a high-performing team, engages with diverse stakeholders, and upholds MYH’s values of empathy, inclusivity, and faith sensitivity. A passion for youth mental health, experience with the Muslim community, and a knowledge of safeguarding and charity governance are highly desirable.
For more details about the role, please refer to the attached job description and person specification.
Commitment to Diversity, Equity, and Inclusion
Muslim Youth Helpline is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment and encourage applicants from all backgrounds to apply. We celebrate the diversity that makes our community strong and strive to provide a workplace that reflects our core values of empathy, respect, and understanding.
Please note we reserve the right to close this vacancy early if we receive a high volume of applications.
The client requests no contact from agencies or media sales.
Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to supervise a team of volunteers to get our new Fixing Factory up and running? We want to hear from you!
As our Fixing Factory Workshop Manager, you’ll be responsible for the day-to-day operations of our newest Fixing Factory, helping members of the public to fix their broken items, and supervising a successful team of volunteers and freelancers to support along the way. You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste.
You’ll be based mainly onsite at the Fixing Factory in North London (exact location TBC), working with a passionate Fixing Factory team including workshop managers for other sites, and a central development and project management team. You’ll also work closely with The Restart Project, our partner on Fixing Factories.
If you’ve got the skills and enthusiasm to manage an inclusive, safe and impactful repair hub in North London, this is the role for you!
About Possible
Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.
We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.
Commitment to anti-oppression
We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.
We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.
Benefits
-
35 hour full time work week.
-
Flexitime and TOIL.
-
33 days paid holidays including bank holidays (pro-rata) and additionally three days at Christmas when the office is shut.
-
Employer pension contribution.
-
Flexible working considered from day one.
-
Learning and development plans and budget for all staff.
-
Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave.
-
Good parental leave and pay and family friendly policies and practices.
-
Up to one week (FTE) paid carer days.
-
Paid volunteer and study leave.
-
Cycle to work scheme.
-
Climate Perks - paid journey days for low carbon holiday travel.
-
Headspace account (mindfulness and meditation app).
-
Options to work remotely abroad.
-
Employee assistance programme that includes free counselling sessions and financial advice for you and your family.
-
A caring and supportive culture and lots of opportunities for team connection.
-
Paid duvet days, when staff need to look after their wellbeing.
-
Support and development boost fund.
-
Staff discounts on selected climate friendly opportunities.
Interested?
Read the full job application pack, and upload your CV and question responses as per the application pack.
Deadline: midnight (GMT) on Wednesday 11th December 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits
- Be part of an exciting pilot scheme providing a brand new programme to assist locals to overcome health-related barriers to be back on the path to employment
- Be able to have your say in how to improve services and be able to finally focus on the quality of service rather just box ticking
- Manage a smaller caseload in order to really provide tailored, quality support to our clients to make the biggest impact possible
- Come join a organisation where we practice what we preach by ensuring each employee is truly supported in the role and opportunity for professional development is always explored
- Be part of a charity who truly cares by putting clients wellbeing above all else and always celebrates our clients achievements no matter how big or small
- Join a growing, adaptable organisation that looks to promote internally based on capability rather than time in seat
- Enjoy 25 days annual leave on top of a mandatory Christmas shutdown period which adds another 5 additional days of annual leave each year
The Opportunity
WorkWell is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services.
We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances.
We need a team of four Work and Health Coaches to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach will also be instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions.
There is a total of four roles, with three full time and one part time, Work and Health Coaches.
Who we are:
Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues. Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.
In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction.
We focus on four main areas:
Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model.
Employer support – enabling the recruitment and retention of their employees.
Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team.
Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise.
Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production.
Please refer to the Job Description and Person Specification for more details on this role.
Closing date: 4th of December 2024
Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.
The client requests no contact from agencies or media sales.
REIMAGINING GOVERNMENT FOR A CHANGING WORLD
Governments today face unprecedented challenges. From responding to climate change and tackling
inequality to managing public health crises, they are under immense pressure to meet the growing
demands of their citizens while maintaining trust and staying relevant. Yet, many of the systems and
structures that underpin government operations are no longer fit for purpose in our rapidly changing world.
At CPI, we believe it’s time to reimagine government so that it works for everyone. We envision a future
where governments are not just responsive but also resilient, inclusive, and adaptive to the complexities
of modern society. To make this vision a reality, governments must evolve—and CPI is here to help them
on that journey.
We act as a learning partner, empowering changemakers within and around government to think
differently, embrace new approaches, and create lasting, positive change. Our work is built on two core
practices: sensemaking and action-learning.
THE WORK WE DO
At CPI, we help governments transform in order to best meet the challenges of the 21st century. To do this, we focus on three core objectives:
1. Inspiring leaders to act: We cultivate visionary, empathetic leaders who are driven by a commitment to the public good. By mobilizing leaders around shared goals, we empower them to drive meaningful change, particularly in communities that have historically been underserved.
2. Innovating systems and services: We help governments and partners rethink how public services are designed and delivered. By embracing innovation, we create systems that are not only capable of solving today’s challenges but
are resilient enough to adapt to future societal, technological, and environmental shifts.
3. Integrating across boundaries: Collaboration is key to creating long-lasting impact. We help our partners break down silos and foster cross-sector partnerships, connecting ideas and people across diverse ecosystems. By doing so, we enable government leaders to continuously learn from others, improve their services, and deliver better outcomes for citizens.
At CPI, we don’t just advocate for change—we model it. Our core values—Curiosity, Courage, Collaboration, Empathy, and Equity—are at the heart of everything we do. These values shape our work culture, our partnerships, and how we engage with the world. By living these values, we create an environment where everyone can thrive and contribute to the positive
changes we want to see in government. Together, we believe that by reimagining government, we can build a future where public systems are not only more capable but also more equitable, responsive, and aligned with the needs of everyone they serve. Through partnership, learning, and experimentation, CPI is uniquely positioned to lead this charge and help shape
the future of government.
KEY RESPONSIBILITIES FOR THE CEO
1. Values – Shaping culture and people leadership
At CPI, we strive to “walk the talk.” Our ability to serve our partners effectively starts with living our values internally—creating a culture that encourages creativity, reimagining, and bold, generative work. To unlock truly innovative ideas and approaches with our partners, we must first embody the change we seek to bring about. This requires a values-based approach that not only challenges us but also inspires those we work with to think and act differently.
Our values are at the heart of everything we do:
Curiosity - We champion exploration and creativity.
Courage - We remain authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We seek to understand others’ perspectives and experiences.
Equity - We challenge systemic barriers to foster inclusivity and opportunity.
Therefore, the CEO of CPI must:
• Model and steward our values: Lead with integrity, transparency, accountability, and humility. Ensure that every decision and action reflects CPI’s core values.
• Inspire a relational culture: Lead through authentic, people-centred leadership. Foster an environment of honest conversations, active listening, mutual support, and resilience. Show up with presence and patience, offering support when needed.
• Champion a culture of inclusivity: Foster an environment where everyone feels they belong by embedding inclusivity and equitable practices. Ensure power is shared, and all team members are valued and empowered to contribute their unique strengths.
• Nurture a learning culture: Promote continuous learning and reflection. Encourage experimentation, embrace failure as a learning opportunity, and challenge assumptions to strengthen the organization.
2. Vision– Re-imagining government through thought-leadership
The CEO will represent CPI’s vision for reimagining government, grounded in systems thinking and complexity theory. They will be an active thought leader driving the intellectual frontier forward. Through thought leadership—whether via podcasts, reports, conferences, or advocacy—the CEO will position CPI to attract partners, collaborators, and projects that align with our unique approach and capabilities. Beyond our project portfolio, the CEO will inspire and grow a broader movement of changemakers, expanding CPI’s influence and impact across sectors and geographies.
Therefore, we seek a CEO who will:
• Inspire big conversations and tell powerful stories: The CEO will reflect, imagine, and communicate boundary-pushing thought leadership that challenges teams and engages public and social sector leaders. By sharing the ideas, insights, and inspirations that emerge from CPI’s work through blogs, podcasts, conferences, and public speaking, the CEO will inspire external audiences and catalyze bold conversations. Through storytelling, the CEO will amplify CPI’s vision, challenging others to achieve greater impact and contributing to a global movement reimagining government across sectors and geographies.
• Support public service innovation and impact: Ensure CPI is designing creative programs with our partners that help civil servants excel as stewards of public resources
• Advocate for better governance: Promote policy and governance reforms that prioritise empathy, inclusivity, and trust, positioning CPI as a global thought leader in reimagining the role of government in society.
• Convene thought leaders: Recognising government reform is hard work and hugely complex, the CEO can leverage CPI networks to create meaningful spaces for shared learning and co- produced thought leadership.
3. Strategy- Positioning CPI, prioritising our focus areas, sequencing our organizational development
CPI’s approach starts with a shift in values and thinking before driving system change and service design. Our work spans thematic areas like democratic governance, climate change, AI, gender equity, public health, and more. We use diverse tools—from service design and challenge prizes to partnership- building and fund management. As CPI grows across regions like North America, Europe, and Asia, we need a leader who can balance visionary positioning with operational priorities.
Therefore, we need a CEO who can:
• Cultivate our strategy: Building on existing strengths, develop a long-term strategy for the organization that delivers on its mission and for its partners, while harnessing the full range of capabilities within the team. CPI has a regionally federated structure, with authority appropriately devolved to trusted leaders across the organization. The CEO will play a critical role in uniting these efforts by identifying CPI’s core strengths and focus areas and clearly articulating strategic priorities for both the short and long term. At the same time, the CEO must ensure that CPI remains agile and responsive to emerging opportunities for growth and impact.
• Communicate CPI’s identity: Clarify and strengthen CPI’s identity. Ensure that our work, though complex, is communicated boldly and clearly to raise our profile. Our recent re-brand is part of this, but our next CEO will help craft a bolder, sharper presentation of who we are and how we serve.
• Global perspective and leadership: Continue to build a truly global organization, with a presence across multiple regions. While much of our team, work, and revenue are currently concentrated in the United States, we are committed to maintaining and expanding our international presence. The next CEO must have a global outlook, be comfortable working across different cultures, and actively support CPI’s vision of remaining a diverse and internationally balanced organization. It will be crucial for the CEO to lead efforts to rebalance our organizational focus, ensuring that we continue to strengthen CPI’s work across the world.
• Strengthen our operational core: Build a cohesive and high-functioning foundation across Finance, People & Culture, and Communications. The next CEO will ensure that CPI remains adaptive and entrepreneurial while developing the robust infrastructure needed for sustainable growth. This includes strengthening key operational systems to support CPI’s long-term success without compromising its innovative spirit. The CEO will maintain a strong overview of the financial health and funding forecast for CPI.
• Partner with the Board: Maintain a strong, collaborative relationship with CPI’s Board of Directors, including regular updates on progress and co-creating strategies for future growth. Support the identification and onboarding of new Board members who bring diverse perspectives and are committed to CPI’s mission and values.
4. Partnerships – expanding and deepening our collaborations Collaboration is at the heart of CPI’s work. The CEO will be a bridge-builder across sectors, geographies, and themes, growing the community of those re-imagining government.
Therefore, we expect our next CEO to:
• Steward our partnership with BCG: With our branding recently shifting from “a BCG Foundation” to “founded by BCG,” we have a unique opportunity to further maximize the benefits of our heritage and deepen our partnership with BCG. As valued learning partners and collaborators, BCG has been a steadfast supporter and proud champion of CPI. While CPI operates independently, this exceptional partnership allows us to both benefit from and contribute to BCG’s expertise, creating mutual value and enhancing our collective impact.
• Foster our strategic relationships: Strengthen and deepen relationships with governments, foundations, corporates, and changemakers. Use these collaborations to extend CPI’s impact and mutual learning.
• Network and build partnerships: Act as an ambassador for CPI, catalyzing new partnerships and co-designing innovative solutions.
• Fundraise: Although we primarily operate under a contract-based business model, our recent rebranding presents a unique opportunity to expand our ambitions and elevate our funding strategy. The next CEO will have the chance to attract larger and more innovative funding partners who share our vision and ambition, enabling us to secure core funding that strengthens CPI’s long-term impact and reach.
EXPERIENCE WE SEEK IN OUR NEXT CEO
CPI is deeply rooted in our values. Our next CEO must not only embody Curiosity, Courage, Collaboration, Empathy, and Equity but also share their personal journey of growth and continuous learning as they strive to live these values. Leading by example, they will inspire others to embrace the same principles.
As a vision-led organization, CPI requires a leader who is already thinking expansively about the future of public institutions. The ideal candidate will be a thought leader—speaking, writing, and advocating for bold, creative solutions that deliver maximum impact from public services.
CPI operates at the intersection of sectors, so our CEO must bring credibility, humility, and learning from a diverse career. Ideally, they will have experience in government, not-for-profit leadership, and commercial sectors, providing a well-rounded perspective that enhances CPI’s unique positioning. CPI has enjoyed a truly remarkable founding decade and is now entering a pivotal phase of growth and maturity. We are beyond the start-up stage but still evolving, and we seek a leader who has successfully guided organizations through similar transitions. The ideal candidate will have a track record of strategic transformation, having helped previous organizations reach their full potential during key stages of development.
We are not a generic consultancy; we are systems-thinkers versed in complexity theory, and in particular, applied to the unique challenges of government and the wider public sector. The CEO will likely have immersed themselves in these disciplines, bringing a nuanced understanding of how to navigate complexity and apply systems thinking to large-scale challenges. Our CEO must be comfortable also sitting with uncertainty and ambiguity, letting solutions be emergent and co-created in a relational context, embracing experimentation’s iterative process.
CPI is an innovative and entrepreneurial organization. We need a leader who has thrived in such
settings, made bold decisions, taken calculated risks, learned from failures, and remains a progressive
thinker in areas such as organizational design, new management practices, creative financing, and
unconventional partnerships. As an increasingly international organization, we seek a leader who is passionate about cross-cultural leadership, managing a dispersed team, and bringing a wealth of experience, networks, and insights
from working across multiple regions.
REMUNERATION
At CPI, we are committed to aligning our compensation framework with the principles of fairness, equity, and transparency. We benchmark salaries using national, country-specific data and aim to offer compensation between the 50th and 75th percentiles for all staff roles. Additionally, we maintain a 5-to-1 ratio between the most senior and junior staff, ensuring that our compensation structure remains equitable across the organization.
For the CEO role, a competitive salary will be offered in line with local benchmarking for the country where the CEO is based. As a reference, in our two largest offices, the salary range for a UK-based CEO is £170,000-200,000, and for a US-based CEO, the range is $275,000-310,000. Beyond base salary, we take a holistic approach to compensation, offering a benefits package designed to support work-life balance. This includes a generous package and leave entitlement, comprehensive health care, and flexible working arrangements. CPI’s CEO would preferably be based in the US (East Coast) or Western Europe, but we are open to discussing other locations in an exceptional circumstance. Travel will be an important part of the role, with consideration given to climate impact and effective use of time and resources. Travel will include visits to team meetings, attending key global forums, client meetings, and events that showcase CPI’s vision and inspire the re-imagination of government.
The client requests no contact from agencies or media sales.
The Women’s Recovery Service is a dedicated 22-bed accommodation designed to provide a safe, psychologically informed space for women with complex needs. Our mission is to support recovery and empower our clients by offering a nurturing environment that addresses the unique challenges faced by women experiencing multiple disadvantages.
About the role:
As the Team Manager, you will play a vital role in leading and supporting our frontline staff, ensuring the highest standards of trauma-informed, recovery-focused care for our residents. This position requires a balance of strong interpersonal skills and the ability to build and sustain partnerships across diverse stakeholder groups. Working closely with the Service Manager, you’ll provide day-to-day guidance and strategic support, maintaining SHP’s standards and fulfilling contractual requirements.
In this role, you’ll deputise for the Service Manager when needed, sharing responsibility for delivering compassionate, effective support that empowers women on their journey to recovery. A high-level understanding of the issues faced by women affected with homelessness, substance misuse, and the effects of complex trauma—including violence against women and girls (VAWG)—is essential. You will engage with clients across the spectrum of recovery, from those in pre-contemplation stages to those who are committed to positive change.
This role requires a strong commitment to making a meaningful impact, combining strategic oversight with empathetic, hands-on leadership to drive effective service delivery.
About you:
- Demonstrable experience and knowledge of complex issues effecting women including DV, VAWG, Mental Health, Women’s Health and Substance Misuse.
- Experience of, or a strong awareness and understanding of staff and service management and the ability to lead, motivate and develop the skills of both staff and service users, and to motivate and manage a quality service committed to achieving excellence.
- Understanding of Housing Management and compliance, especially in relation to License Agreements, Excluded License Agreements and Assured Shorthold Tenancies.
- Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders, including those with statutory services, in order to establish or improve services to service users.
- The ability to respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations. Experience of managing complex and difficult situations in relation to the provision of service to people presenting with a varied range of needs, including substance use, mental health, dual-diagnosis, personality disorders, physical disability and learning difficulties.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 1st December at midnight
Interview Date: Wednesday 11th December via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Role Title: Reporting and Analysis Manager
Salary: £46,537 to £47,822
Location: London
Tenure: Permanent Full time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you ready to revolutionise the way data shapes strategy and decision-making in the non-profit sector?
Then we'd love to hear from you!
ActionAid UK is seeking an innovative and analytical Reporting and Analysis Manager to lead the charge in transforming supporter insights into actionable outcomes that empower our mission to create a fairer, more equal world.
This is a role for someone who thrives on turning complex data into compelling narratives and actionable insights. With a focus on innovation and collaboration, you’ll lead the Reporting and Analysis function, harnessing the power of data to strengthen ActionAid’s fundraising performance and supporter engagement strategies. This role will be heading up the Reporting and Analysis Team part of the Data Team, this consists of three sections: Data Warehouse, Data Management & Reporting and Analysis. Championing informed decision making based on analytical insight and evidence as well as proactively engaging with staff to make the best use of the insights provided by reporting and analysis, challenging employees to seek improvement in performance identified through analysis
Why This Role Is Exciting:
-Innovate with Impact: Use cutting-edge tools like SQL, Python, and Power BI to create dynamic reports and forecast models that inform strategic decision-making.
-Lead with Purpose: Manage and coach a Reporting Analyst to deliver high-quality insights, ensuring our fundraising strategies are driven by evidence and expertise.
-Collaborate to Transform: Work cross-functionally with teams across ActionAid to influence and improve supporter engagement, while maintaining a digital-first, supporter-centric approach.
-Shape the Future: Use your data expertise to challenge, inspire, and guide colleagues, embedding a culture of data-driven decision-making across the organisation.
What We’re Looking For:
-Advanced knowledge and experience with SQL, Power BI, and Python to deliver impactful reporting and analysis (DAX to build dynamic reports in Power BI including semantic model design)
-Expertise in using data to influence fundraising and marketing strategies in a non-profit or similar environment.
-Exceptional communication skills, with the ability to bridge the gap between technical teams and non-technical stakeholders.
-A proactive and collaborative mindset
-Strong statistical knowledge and experience developing model-based analyses (regression, survival, clustering etc)
The successful candidate will have strong statistical knowledge and experience developing model-based analyses (regression, survival, clustering etc), playing a crucial role in developing and maintaining a suite of supporter data reports, analysis and models to help build our understanding of ActionAid’s supporters and fundraising performance, and to use this insight to influence, improve and challenge fundraising and supporter engagement strategies.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly
celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism
finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in- office attendance on all days and if so, these will clearly be marked as in-office
roles.
Please note that ActionAid UK does not offer fully remote working
options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London, 50-52 Commercial St, E1 6LT. There may also be a need for some UK travel. Some working from home is an option in line with Crisis’ Hybrid Working Policy however onsite presence is a key requirement of this role – with a minimum of four days per week at the London Skylight.
About the role
If there ever was a good time to join a new organisation, it would be now, as we embark on our new 10-year strategy for ending homelessness. This is an exceptional opportunity to leverage your skills, experience, and knowledge to lead a team that has positive impact on the lives of individuals who are experiencing homelessness in combination with increasingly complex needs.
The Structured Coaching team, work within a Lead Worker model, collaboratively working with members to create pathways out of homelessness, empowering members to achieve their goals and equipping them with the skills, knowledge, and confidence to continue this beyond their time with Crisis.
You will lead a team of experienced Operations Managers and Lead Workers to continue to drive the outcomes our members deserve. The team have consistently hit outcomes for the past few years, and we want to drive that further forward through our new strategic goals impacting our members and the communities around us.
As Head of Structured Coaching, you will be part of the Crisis Skylight London leadership team, empowering and enabling staff to constructively contribute to, develop and achieve the aims and objectives of the service. You will also identify and develop opportunities for effective partnerships work, so that our members have strong pathways to the community-based specialist services and support they need as part of their journey out of homelessness.
It’s a scandal that people are homeless. Every day it destroys lives. But we can solve it. Together, we will end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
-
A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
-
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
-
Pension scheme with an employer contribution of 8.5%
-
28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
-
Enhanced maternity, paternity, shared parental, and adoption pay.
-
Flexible working around the core hours 10am-4pm
-
Wellbeing Leave to be used flexibly.
-
And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 1 December 2024 23:55
Interviews will take place on Thursday 12 December 2024 at Crisis Skylight London, 50-52 Commercial St, E1 6LT
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We are recruiting for a Senior Financial Accountant to join our team in Finance.
Job Title: Senior Financial Accountant
Location: Homeworking with a requirement to work periodically at Head Office (Vauxhall, London)
Salary: £53,000 per annum (plus an additional £3000 London weighting allowance if applicable dependent on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as the Senior Financial Accountant.
This is an exciting role within the finance team at Refuge working as part of the Corporate Services directorate. The finance team is on a change journey and this role is a great opportunity for someone with a keen eye for seeking efficiencies, enjoys process improvement and who has implemented change in previous roles, to bring their skills and experience to the team. You will have the opportunity to make a big impact through your work. This role will be the lead on matters relating to the accounting and treasury function.
This role reports to the Head of Finance and will be a key member of the finance leadership team, working together to create a finance function which is fit for the future.
Closing Date: 09:00am 2 December 2024
Interview Date: 11 December 2024
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Are you passionate about community-driven impact? Do you thrive in roles where no two days are the same? Harris Hill are looking for a dedicated Community Fundraising Officer to join a friendly, London-based charity.
As a Community Fundraising Officer, you'll take the lead on building community connections, inspiring local businesses, schools, and community organisations to support the charity mission. You’ll work on exciting events like the Royal Parks Half Marathon and Brighton Marathon, guiding and supporting families, volunteers, and third-party fundraisers.
Your Key Responsibilities
- Develop and strengthen relationships with local communities, businesses, and supporters.
- Provide a positive, sensitive supporter journey for all involved in the charity mission.
- Recruit and inspire volunteers to participate in third-party events.
- Collaborate with the wider fundraising, communications, and marketing teams.
- Spearhead supermarket charity initiatives, including writing and submitting applications to secure essential funding.
About You
You have experience in community fundraising and know how to build genuine connections. You’re equally comfortable supporting families who wish to fundraise as you are giving presentations to students or potential volunteers. With strong interpersonal skills and a knack for organisation, you’re proactive, target-driven, and ready to innovate to expand our reach.
An enhanced DBS check will be required for this role.
Closing date: ASAP
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We’re thrilled to partner with Freedom from Torture to recruit a passionate and strategic Fundraising and Marketing Manager. This is an incredible opportunity to join a passionate team dedicated to transforming lives of those affected by torture.
In this role, you'll lead the development and management of an ambitious Individual Giving programme, aiming to generate up to £4 million in income. As the team lead, you'll manage two direct reports, guiding them to drive impactful results. You’ll also be the driving force behind Freedom from Torture’s direct marketing campaigns, including appeals and their upcoming 40th-anniversary campaign.
Your expertise in building strong, collaborative relationships will be key, as you’ll work with external partners—such as face-to-face, telemarketing, and creative agencies—to amplify Freedom from Torture’s message and impact.
Working closely with the Supporter Experience and Engagement Manager, you'll develop and execute innovative strategies to acquire, engage, and retain donors. Leveraging both traditional and digital channels, you'll create meaningful supporter journeys that put the needs of Freedom from Torture’s supporters front and centre.
To be successful as Fundraising and Marketing Manager you’ll need:
- Experience in raising funds from individual donors through diverse channels, including print and digital.
- Strong analytical skills with a track record of evaluating fundraising initiatives and optimizing performance.
- In-depth knowledge of marketing best practices and the creativity to deliver engaging campaigns.
Salary: £35,513 - £39,529 (dependant on location)
Contract: Permanent
Location: London OR Remote (with, occasional London office presence)
Deadline: 13 November
If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Fundraising Supporter Development Coordinator
About the role
CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.
Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.
Job Description
Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)
Contract: Permanent
Hours: 35 hours per week (flexible working arrangements considered)
Salary: £32,000 – £35,000 depending on experience.
Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.
Key Responsibilities
Instigate and undertake activities in the following key areas:
· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;
· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;
· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI
How to apply:
For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.
To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities
Please note we will not consider CVs without a covering letter.
Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)
Church Urban Fund is an equal opportunity employer and values diversity.
£34,300 - £37,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
As our Website Operations Producer, you’ll play a key role in the Customer Engagement and Experience Team, driving impactful digital projects that inspire positive change for men.
In this role, you’ll lead the end-to-end project journey—from initial briefs to launch and seamless handover for ongoing management. You’ll spearhead the development of various digital products, including website feature enhancements, infrastructure improvements, and new platform upgrades. You’ll shape strategic project roadmaps, making recommendations on project sequencing and prioritising resources for maximum impact.
You’ll work closely with internal teams to define the scope and requirements of each project, balancing user needs with our broader goals to deliver an outstanding digital experience. Acting as the primary liaison for external agencies, you’ll ensure they deliver high-quality work on time and within budget. From testing new features to conducting user acceptance testing, you’ll ensure every project meets user needs and is ready for a seamless deployment.
What we want from you
We’re seeking someone with excellent experience in managing web development projects using Agile/Scrum and Waterfall methodologies, and a solid grasp of the software development lifecycle. You’ll bring excellent communication skills, a high level of organisation, and meticulous attention to detail, along with a natural ability to build strong working relationships.
You’ll have the ability to understand and communicate complex technical information into clear, accessible language for non-technical audiences, while expertly managing multiple stakeholders and agency partnerships. Proficiency with project tools like Trello, Slack, and Google Docs is essential, along with experience in out-of-the-box CMS platforms like Umbraco and a readiness to learn bespoke systems. You’ll also have a solid background in website analytics.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Thursday 28th November 2024. Applications must be submitted by 12:00 noon UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Salary: £36,500 FTE (£21,900 pro rata)
Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.
Closing Date: 1 December 2024
Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)
Contract Type: Fixed Term (12 months)
Reports to: Director of Operations
The Organisation
The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.
Our values underpin all areas of our work and guide us in all we do:
- Passionate: taking pride in what we do and driven by success.
- Professional: championing and achieving high standards governed by professional integrity.
- Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair, treating everyone with consideration and respect.
The Benefits
- Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
- Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
- Enhanced sick pay from day one
- Great work/life balance through flexible and remote-first working
- Support for your health and well-being with an Employee Assistance Programme
- Two days of paid leave annually to volunteer for a registered charity
About the role
The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.
Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.
The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.
Job Purpose
- Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
- You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
- You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
- You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
- In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.
Key Accountabilities
- Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
- Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
- Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
- Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
- Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
- Coordinate the assessment and examination processes for all CIOF qualifications.
- Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
- Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
- In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
- Provide day-to-day support and advice to students and the faculty.
- Provide consistent and effective communications regarding professional development products to key stakeholders.
- Development, management, and monitoring of the Professional Development budget.
- Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
- Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
- Liaising with third-party technology suppliers to troubleshoot issues where necessary.
- Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
- Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
- Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
- Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
- Any other tasks as requested by the Director of Operations
Person Specification
Experience & Skills
- Experience in developing and managing qualifications in an education establishment.
- Experience in working with subject matter experts to maintain and develop learning content.
- Experience in faculty/speaker acquisition and dealing with senior-level people.
- Experience in topic development, research, and copywriting.
- Experience in designing competency frameworks and aligning them with professional development activities.
- Experience working in a customer-facing environment.
- Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
- Experience in using communication systems (email, phone etc.).
- Experience in managing budgets and tracking income and expenditure.
- Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
- Experience in using Learning Management Systems.
- A confident self-starter with strong organisational and planning skills.
- Strong communication and people skills.
- Effective written skills.
Attributes
- Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
- Eye for detail and accuracy.
- Ability to prioritise workload, meet deadlines, and work on own initiative.
- Able to work under pressure with the ability to find solutions.
- Diplomatic, energetic and unflappable.
- Excellent customer service skills on the phone, in person, and writing.
- An understanding of and commitment to the values of the voluntary sector.
- Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.
Reflecting Our Values
Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.
Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.
Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
Proud and ambitious of you, your work, and the difference you make.
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.
The client requests no contact from agencies or media sales.