Journey Guide Jobs in Haringey, Greater London

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Infrastructure Team provides the technological foundation for core business functions including network access, hardware and software, printers and remote working. The team is a key support function and provides a customer centric service, providing colleagues with the tools, systems and support they need to carry out their job roles efficiently and effectively.

This role is responsible for supporting the work of the Infrastructure Team providing overall IT Support and being the first point-of-contact to all staff across the UK, including home-based staff, by phone, email, and face-to-face at our office in London. 

You will provide a proactive service to all users in diagnosing faults, answering requests, providing training and guides, and timely solutions. You will also maintain the asset registers and helpdesk system ensuring they are kept up to date. You will need strong administrative skills with good attention to detail and the ability to communicate and articulate clearly, written and verbally.

You will support the delivery of technological solutions and services within Independent Age, consistent with organisation plans and strategies, best practice and agreed functional specifications and professional standards.

You should be able to demonstrate experience in a related discipline and/or have technical qualifications including, knowledge of IT service operations with incident management, request fulfilment, access management, and problem management.  Excellent customer service skills are also key. 

You should also have a basic understanding of Infrastructure management including Active Directory, file structures, and security, along with experience supporting Windows and Mac devices, Office 365, and end-user devices and systems, and working in a busy and dynamic office environment, supporting users in person and remotely.

The postholder will be supported with learning and development, with a potential opportunity to undertake apprenticeship training within the role. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.

Closing Date: 23:59 on Monday 13 January 2025 

Interview Dates: Week commencing 27 January 2025

Are you interested in the opportunity to build engaging corporate partnerships, as part of a highly motivated and successful team?  

An opportunity has become available for someone with experience of providing excellent account management to contribute to London’s Air Ambulance Charity’s life-saving work. This new role comes on the back of our successful £15 million Up Against Time Appeal, and our growing portfolio of partnerships that we are looking to strengthen.  

The experienced post-holder will manage their own portfolio, providing dedicated stewardship, excellent relationship management, and high-quality planning, to deliver engaging and impactful partnerships.  You will work collaboratively, and have excellent verbal and written communication skills to engage and motivate partners.  

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. The Media Communications Manager will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles. They will oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.

The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.    

You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels). You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You must have a passion for, and affinity with, the charity’s cause. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.  

Closing Date: Tuesday 14 January 2025, 23:59

Interview Dates: remote interviews on 27th and 28th January 2025

About Media Trust Films 

Media Trust Films bridges the gap between charities and filmmakers, creating powerful films that amplify the impact of grassroots organisations by leveraging the expertise of our talented directors, many with lived experience of the causes they’re supporting. 

We carefully match charities with experienced volunteer filmmakers who produce and direct short films about their designated charity’s work and impact. Media Trust oversees the production, guiding and supporting the charities and filmmakers as needed.

We also provide training for charities on the filmmaking process and distribution strategies for their finished film, as well as training for filmmakers on intersectional story-telling and working with people with lived experience.

Many of our films have been recognised for their creativity and high production values at the Creative Circle Awards, Smiley Charity Film Awards, Big Syn Sustainability Film Awards and Third Sector Awards. 

This year, Media Trust Films made over 40 short films for charities supported by City Bridge Foundation, Crucible Foundation, John Lyons Charity, The Mercers' Company and Santander Foundation. 

For charities that are not supported by one of the funders that we work with, we also make Commissioned Films for charities who have budget to make a film. 

About the Role 

We’re looking to recruit a Project Coordinator to join our award-winning Media Trust Films’ team. You will work closely with the Head of Media Trust Films and our team of Executive Producers and provide them with vital logistical and administrative support, ensuring all our projects are on track. 

This is a fantastic opportunity for someone who is passionate about supporting charities to drive social change, who loves storytelling through film, revels in being part of a busy team and takes pride in being well-organised and detail-oriented.  

Place of work: Remote, with semi-regular travel to Central London for events and meetings (once or twice a month) 

Key responsibilities  

• Support the setting up of each film scheme by helping with charity research, processing charity and director enquiries and applications, helping with charity and director outreach, and supporting the team with diary and meeting management 

• Provide vital logistical and administrative support for the team 

• Create and maintain production schedules using our project management systems 

• Ensure all programme and participant data is up to date and logged in our CRM system 

• Support the monitoring and evaluation of programmes through online feedback surveys, data collation and analysis, and writing impact reports 

• Support with financial administration including processing invoices and budget tracking 

• Collect and file release forms, video files and production paperwork

• Support the marketing and promotion of the films 

• Facilitate electronic deliveries of materials to the charities 

• Ship equipment or data drives to directors and charities 

• Help the team provide solutions to accessibility issues and any barriers for participants

• Assist with any other duties as may be required on an ad hoc basis. 

What we are looking for in you 

Essential 

• Effective project management (planning, organisational and administration) skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time 

• Excellent problem solving and time management skills

• Experience in data management and maintaining databases and spreadsheets 

• Keen attention to detail 

• Experience in requesting quotes from, and negotiating with, suppliers  

• Commitment to equal opportunities and the values of Media Trust 

Desirable 

• Knowledge and experience of using Microsoft 365, Eventbrite, Survey Monkey and Salesforce 

• A basic knowledge of filmmaking: understanding the process and needs of filmmakers 

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

Working at Media Trust  

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team.  In return we offer: 

• Remote working 

• 30 days annual leave (plus bank holidays) 

• Flexible hours, to be agreed with line manager

• Pension contributions

• 2 volunteer days each year

Flexible Working at Media Trust  

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

About Media Trust  

 At Media Trust, we believe it’s by giving everyone an equal voice that we’ll get to a more equal society. That’s why we work with charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered with our media and creative industry partners and by matching charities looking for content creation and other communications support with media industry volunteers looking to give back. At the same time, our programmes for under-represented talent are giving young and diverse talent the creative media skills, access and mentoring to break into the media.

For more information about Media Trust’s work, see our 2023 Impact Report.

Job Description 

Job Title:   Fundraising Manager 

Reports to:Chief Executive 

Location:     Hybrid & Borough High Street, London SE1 (2 days a week in the office) 

Contract:     Permanent 

Hours:         35 hrs per week – Monday to Friday 

Background and purpose 

We are the only UK-wide charity for all those affected by a genetic bleeding disorder; a community of individuals and families, healthcare professionals and supporters.  For 70 years we have campaigned for better treatment, been a source of information and advice, and supported people living with long-term conditions.

We want to ensure that everyone affected by a bleeding disorder: 

• Lives the best life that they can

• Never feels alone or isolated

• Feels empowered and confident

We do this by: 

• Raising awareness about bleeding disorders

• Providing support at all life stages

• Influencing and advocating on policy and access to treatment 

More than 36,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of The Haemophilia Society is free and open to all. 

The role  

THS is looking to recruit a dynamic, ambitious and confident Fundraising Manager to work with the Chief Executive to develop and implement our income strategy. 

We are seeking a passionate and experienced Fundraising Manager to join our team. The successful candidate will be a core member of the team, developing and delivering the income stream for the charity with fundraising strategies that support THS’ mission.

The role will report to the Chief Executive and will be responsible for driving forward all aspects of fundraising, including building corporate partnerships, individual giving, major donors, trusts and foundations, legacies and community. 

The THS team is a small but agile team, working alongside its volunteers, so we expect the successful candidate to be a self-starter with a “can do” attitude, lots of energy and drive and a want to make a big difference. 

This is an exciting opportunity to join a national charity, make a real impact in the critical fundraising area and make a tangible difference to the ambitions of THS. 

Main Responsibilities: 

Fundraising Management and Development 

• Work with the Chief Executive to develop and implement a balanced and realistic fundraising strategy, which builds on THS strengths and maximises income for the charity. 

• Deliver an integrated fundraising programme, which includes corporate partnerships, individual giving, major donors, trusts and foundations, legacies, community and events. 

• Ensure all fundraising activity is compliant with GDPR and relevant fundraising regulation and that all data is accurate and maintained efficiently. 

• Work with colleagues across THS to proactively identify fundraising opportunities in line with our ethical fundraising policy and procedures, prioritising relationships where our values are aligned and we can achieve the biggest positive net gain. 

• To maintain and develop the donor CRM platform including building supporter journeys to enhance donor experiences and maximise income for the charity. 

• Work with the team to ensure that all opportunities to promote THS and develop our fundraising and supporter engagement experiences are explored and maximised. 

• Manage all aspects of finance and reporting relating to fundraising, including annual budgets, monthly reporting and re-forecasting. Provide monthly reports and updates on all fundraising activities and income streams 

• Work with the communications team, internal colleagues and external stakeholders to create impactful storytelling and supporter engagement opportunities to maximise revenue streams. 

Other 

• Keep up to date with best practice in fundraising and comply with relevant legislation and regulation and work within the organisation’s policies and procedures. 

• Demonstrate our THS values every day whilst trusting others and taking responsibility for your actions at all times. 

• Support and promote THS’s commitment to equality, diversity and inclusion. 

• Safeguard the assets and reputation of THS in all external communications. 

• Fully participate in the appraisal system and personal development planning process. 

• Work within the policy framework of THS including code of conduct, maintaining confidentiality and safeguarding. 

• Adhere to finance procedures and ensure that records of expenditure are maintained accordingly. 

• This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the charity appropriate to the role. 

What We Are Looking For – Behaviours, Knowledge and Experience: 

Experience 

• 3+ years experience of demonstrable experience of managing a fundraising programme and achieving ambitious income targets 

• Proven experience working in a charity with responsibility for inspiring and motivating fundraisers 

• Experience developing and managing a diverse fundraising portfolio with significant expertise in at least one of charitable trusts and grants, corporate partnerships and major donors 

• Experience of managing fundraising budgets and ability to make informed forecasts 

• about income and return on investment 

• Experience of effective time management, working to tight deadlines and prioritising conflicting priorities successfully 

• Experience in managing successful cross-functional relationships, internally and externally 

• Demonstrable experience of working successfully as part of a cross-disciplinary team, whilst also being able to work on own initiative and fully remote 

• Understanding of donor management and stewardship techniques and techniques to convert prospects into donors 

Knowledge & Understanding 

• Understanding of donor management and stewardship techniques and techniques to convert prospects into donors 

• Knowledge of the relevant regulations which relate to fundraising 

Qualification & Skills 

• Excellent written and oral communications skills with the ability to organise and present information clearly and adapt communication to a variety of audiences 

• Excellent organisational abilities with good attention to detail, including the ability to 

• manage a high-volume workload and conflicting priorities 

• Confident use of IT – including Teams, Microsoft Word, Excel, PowerPoint, Outlook, CRM Databases and Donation Platform Management 

• Innovative and proactive mindset with excellent interpersonal skills 

• Educated to degree level, or equivalent standard or relevant professional experience, which demonstrates experience in the field of fundraising and/or equivalent academic skills of literacy, numeracy and analytical ability 

Other Requirements 

• Excellent team player also able to work individually and remotely, with the ability to build and maintain positive, collaborative and trusting relationships 

• Strong work ethic and commitment with the ability to work remotely, flexibly and 

• independently within a small organisation 

• Belief & commitment to THS Vision, Mission and Values 

• Resilience, vision, and reliability 

• A genuine commitment to equality, diversity and anti-discriminatory practice 

• Willingness to work flexibly, travel within the UK and to undertake some evening/weekend work 

• Eligibility to work in the UK. 

THS is an equal opportunity employer 

Interviews will be held week commencing 13 January 2025 

​

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

We are looking for two Direct Marketing Officers to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme; recruiting, retaining and upgrading regular donors to generate agreed income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail; encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

Please note that there are two positions available - one focusing on Lottery & Lead Generation, one focusing on Regular Giving & Sponsorship. Please include in your supporting statement which role you are interested in.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th January 2025
Interview date(s): w/c 13th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Who We’re Looking For and why join us

At Refugee Legal Support (RLS), we seek a visionary and compassionate leader to become our first Executive Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move. 

With our current strategy concluding in 2025, we’re looking for a leader who can build on our strong foundations and guide the development of our next strategic plan, ensuring organisational cohesion at every step of this journey. You will bring strategic vision, expertise, and a collaborative approach to drive RLS’s future direction, strengthen anti-racist practices and accountability whilst empowering teams across Greece, the UK, and Northern France.

This role uniquely combines strategic oversight with hands-on work, bridging urgent client needs with long-term systemic change. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s mission while shaping its future.

Role Overview: 

The Executive Director is a new role for RLS. The successful candidate will lead RLS through its next phase of development, providing strategic leadership, promoting organisational cohesion and accountability whilst driving the fulfilment of our mission. As a representative and advocate for RLS, the Executive Director will oversee key areas such as organisational development, strategic planning, fundraising, robust financial planning, risk management, staff well-being, and external relations.

Core Responsibilities:

1. Organisational Development

   • Review and enhance RLS’s organisational structure and cohesiveness across offices and teams.

   • Implement strategic outcomes to ensure efficient and aligned operations.

2. Strategic Planning

   • Lead on developing and delivering strategic plans in alignment with RLS’s values and mission, incorporating regular reviews.

   • Ensure the sustainability of RLS’s mission and core programmes.

3. Lead the Management Team

   • Guide and support the Management Team, fostering effective collaboration.

   • Promote project integration, efficient delivery, and cross-team development.

   • Embed and promote robust accountability.

4. Governance

   • Work with and leverage the knowledge of the RLS’s Board of Trustees and thematic sub-committees to drive positive change and ensure sustainability.

   • Work with the chair of trustees and relevant subcommittees to maintain, review and improve existing governance structures and delegation schemes to enhance efficiency.

5. Regulatory Compliance & Risk Management

   • Ensure RLS’s compliance with relevant regulations and effective risk management across operations in collaboration with managers. This includes SQM, OISC, LAA, employment law and regulations in foreign jurisdictions.

6. HR Oversight & Staff Development

   • Oversee HR functions, promote professional growth, and prioritise staff well-being.

   • Foster an inclusive and supportive working environment.

7. Fundraising & Financial Oversight

   • Deliver robust financial planning and drive RLS’s fundraising efforts in collaboration with management team and trustees.

   • Engage with key funders and develop sustainable funding strategies.

8. External Representation & Advocacy

   • Serve as the public face of RLS, advocating for our mission through media, events, and partnerships. Where considered appropriate, the Executive Director will be deputised by members of staff or management in external communications.

   • Act as a key contact for the Board of Trustees, promoting transparent communication between staff, management and board.

9. Monitoring, Evaluation, Accountability and Learning (MEAL)

   • Own, review and implement appropriate MEL frameworks and practices. 

   • Implement progressive and compassionate accountability structures to ensure transparency across the organisation.

Person Specification

Essential:

• Proven leadership in an organisation focused on human rights, migration, or a related sector.

• Strong strategic planning and organisational development experience, ideally in a fast-growing setting.

• Experience of fundraising and financial management within the third sector.

• Experience leading remote, diverse teams and implementing inclusive HR practices.

• Deep understanding of the immigration and asylum landscape in the UK and Europe.

• Exceptional communication skills, with the ability to represent RLS effectively to partners and the public.

• Be responsive

• Culturally sensitive

• Have a strong commitment to advancing migrant justice.

• A dynamic and innovative self-starter.

• Be highly organised.

• Be an active listener and a progressive leader.

• Be objective and apply good judgement in difficult situations.

• Fluent in English.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application;

• Have the right to work in the UK.

Desirable:

• Deep understanding and/or experience of working in an international context.

• A qualified practising or non-practising lawyer in the area of immigration and/ or human rights.

• Lived experience related to migration, or legal knowledge in immigration and asylum.

• Language skills relevant to our areas of operation, particularly Greek or French.

• Experience and understanding of pro bono legal projects.

• Experience in public speaking, media engagement, or international advocacy.

Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work.

We are looking for someone to join our team as a Supporter Experience Officer, to deliver supporter communication journeys across a range of channels and audiences to retain support, and increase engagement with Battersea and inspire them to continue, increase or diversify their support.

The ideal candidate will have proven experience of planning, implementing and evaluating direct marketing campaigns, with demonstrable knowledge of direct marketing across a range of media channels. They should also have experience of accountability and reporting for results, income and expenditure.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th January 2025
Interview date(s): w/c 27th January 2025 (1st round); w/c 3rd February 2025 (2nd round)

We want to hear about your experience in your own words. Whilst we understand the support AI software can offer, it can also lead to numerous applications reading near identical to each other. To best showcase yourself we encourage you to write your responses without the assistance of AI.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Database Executive

Location – Stanmore (hybrid role - 3 days per week office based)

Salary - £26,000 to £28,000 per annum dependent on experience

Hours - 35 hours per week 

Start Date - February 2025

Are you passionate about enhancing supporter experience and ensuring data excellence? Do you have Raiser’s Edge or charity database experience? Join Norwood as a key member of our Fundraising and Community Engagement department, where you'll play a crucial role in providing exemplary database and data services. We aim to keep our supporter information up-to-date, relevant, and meaningful, and we need your expertise to make this happen.

Benefits at Norwood include:

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• 1pm finish on a Friday
• Workplace Pension Scheme: Plan for your future with confidence.
• Employee Assistance Programme: We care about your well-being.
• £300 When You Introduce a Friend: Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Key Responsibilities:

• Continuously reviewing and updating our database and data processes
• Assist the Head of Donor Support Services with data entry, processing, and data manipulation.
• Carry out data cleaning and database health-checking processes, ensuring that data is regularly cleaned and that duplicate supporter records are merged.
• Support the department in their use of the Raiser’s Edge database and keep training guides up to date to ensure best practice use of this resource.
• Improve and develop new processes for the use of data to support the fundraising strategy.
• Assist the Head of Donor Support Services with analysis, insight, and reporting of fundraising data.
• Import all electronic data from various sources to the database using Import’omatic and Raiser’s Edge import functions.
• Prepare data for fundraising marketing and communications and monitor email bounce-backs and out-of-office messages to keep supporter records up to date.
• Ensure data used for fundraising complies with Norwood’s GDPR and direct marketing policies and ensure adherence to the Fundraising Regulator Code of Practice.
• Utilise good communication skills, both verbal and written, to build relationships with stakeholders and donors.
• Provide support for emerging priorities, as agreed with your line manager, for example, assisting colleagues in the Donor Support Services team with data input during and after fundraising events and appeal launches.
• Assist at evening or weekend fundraising events, including the Annual Dinner.
• Be an active member of the Fundraising and Community Engagement department and work on any other initiatives as required.

Essential Experience / Skills

• Advanced user of a database or CRM.
• Experience as a data administrator or similar role involving manipulating data
• Experience of using Raiser’s Edge or a similar charity database
• Some experience of running queries and reports and exporting data
• Some experience of running data health routines
• Proficiency in Microsoft Excel to an intermediate level
• Understanding of relational databases
• Excellent IT skills and analytical mindset

Desirable Experience / Skills

• Experience of working in the charity sector
• Experience of writing process guides or other user documentation
• Experience of training or supporting system users
• Knowledge of ImportOmatic
• Working with volunteers
• Knowledge of the Fundraising Regulator Code of Practice

If this opportunity interests you, please press apply and our Recruitment Team will be in touch.

If you are interested in this role, please apply and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

The Tudor Trust is a philanthropic foundation with a long-standing commitment to funding smaller organisations across the UK. Holding an endowment of around £250m, our annual commitment to grants historically has averaged £20m.

Following a transition from a family foundation to one that is independently led by a new board of trustees, we are bridging to a strategy with greater emphasis on racial justice. Our definition of racial justice is a vision for a world that moves beyond racism and racial inequities to one where inclusive communities thrive in all our systems and structures.  We believe this is the foundation for tackling all forms of injustice, including economic, environmental and social.

As we continue our transformative journey and the process of making new grants, we are excited to appoint our first Head of Programmes to join the Tudor Trust. This appointment will complete the rebuild of a new Senior Leadership Team (SLT)

About the role 

The Head of Programmes is a new and pivotal role in leading our grant making strategy, taking an iterative approach that is informed by our learning and commitment to systems thinking.

This role requires a facilitative leader who understands the importance of bringing out the best in your team, which is currently made up of four people and is likely to grow further. You will guide the programme team as they go deeper into developing strategic and equitable funding practices that empower communities and drive systemic change. The Head of Programmes will also act as a bridge between internal teams and external partners, understanding ways in which we can maximise on our collective knowledge to build more power-sensitive relationships between funders and grantee partners. Your leadership will help create a culture of curiosity, learning, and inclusivity, ensuring the Trust remains agile and reflective in response to the evolving needs of communities we serve. 

As a member of the SLT, you will contribute to the strategic direction of the Trust, ensuring alignment between our funding practices, the change we seek, and organisational goals.  You will work closely with and in collaboration with the Head of Finance & Resources and Head of People & Culture with a shared responsibility for delivering projects and embedding a coaching approach to how we empower all our staff.  You will also work closely with the CEO and the Board to ensure that the grant-making aligns with the wider work, particularly as it relates to our investments.

We very much encourage you to read our recruitment pack and consider this newly designed role. We are genuinely open minded about the right candidate. In all our roles we have encouraged applications from people who are ready for a stretch, and we are committed to personal and professional development to ensure that everyone at Tudor is well supported. 

Team: Centre

Location: Harrow, London

Work pattern: 14 hours per week (over 2 days), working every other weekend on a 2-week rolling rota

Salary: Up to £8,777.30 per year plus £1812 London weighting

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Rehoming and Welfare Assistant:

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
• Work with volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

• Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. 
• Our team is made up of a Centre Manager, Deputy Centre Manager, Volunteer Team Leader, Senior Rehoming and Welfare Assistant, Rehoming and Welfare Assistants, Receptionist and Driver

What we’re looking for in our Rehoming and Welfare Assistant:

• A full, manual driving license is essential as some driving of centre vans is required
• An excellent communicator with strong empathy
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• An understanding of health and safety and comfortable with manual handling tasks

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 23 December 2024

Interview date: 07 and 08 January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. in-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Delivery HUB: Programmes Coordinator

About Stemettes

We’re Stemettes. An award-winning social enterprise working to engage, inform and connect the next generation of girls, young women and non-binary people into Science, Technology, Engineering, Arts and Maths (STEAM). We run a variety of programmes, workshops, and events that are designed to make STEAM accessible and relatable to young people who are typically underrepresented in these fields.

You’d be working within a fully hybrid organisation located across the UK including freelancers and admins who ensure the smooth running of Stemettes interventions and outreach work.

(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles)

About the role: 

As the Programmes Coordinator, you will be the main point of contact for our beneficiaries throughout their journey on our programmes including our flagship mentoring programme, Student to Stemette. This transformative 4-month mentorship pairs beneficiaries aged 15 to 25 with industry role models in STEAM.

You’ll be responsible for the onboarding, ongoing care, and offboarding experience for beneficiaries and support mentors, ensuring the programme delivers exceptional impact. You will live in the details—leveraging feedback to enhance the experience—and build a safe, enjoyable, and high-quality programme journey for all participants.

This is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

Key Responsibilities:

1. Beneficiary Onboarding and Care:

• Serve as the main point of contact for programme participants.

• Manage the onboarding process for mentees and support their journey from application to programme graduation through check-in calls, using Airtable to track progress.

• Provide personalised support to beneficiaries, building relationships so you understand how they have changed and responded to our supportive programme and ensure they are informed about other Stemettes opportunities. You are there to ensure we are looking after their wellness and joy on the programme.

• Address any concerns the beneficiaries might have and ensure their needs are met for a positive and impactful experience.

2. Mentor Onboarding Support:

• Assist with mentor onboarding, including DBS checks and volunteer communication.

3. Feedback and Programme Health:

• Regularly collect and analyse feedback from participants to monitor programme health.

• Maintain an issues log and use insights to drive continuous improvement.

4. Resource and Workshop Development:

• Create and enhance resources, such as 'Meet Guides,' to enrich mentoring sessions.

• Collaborate with the Innovation Lead and Programmes Manager to develop new workshops based on beneficiary feedback.

5. Safety and Compliance: 

• Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and volunteers. This role will be the safeguarding officer for programmes at Stemette Futures with the direct support of the Safeguarding Officer for the whole organisation. 

6. Programme Event Coordinator and Host: 

• You organise and host programme events for all participants, both virtual and in-person.

7. Wider Event Support: 

• All Stemette Futures employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.

8. Travel (UK-wide): 

• You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours you will receive your time back in the form of TOIL which is to be taken within 1 month of receiving it. Reasons for travel; Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day

Person Specification:

• Be an excellent communicator with a natural ability to build rapport, particularly with young people.

• Be passionate about STEAM education, diversity, and inclusion.

• Work collaboratively with other teams and communicate effectively across the organisation.

• Be highly organised and comfortable following processes and instructions.

• Enjoy learning new tools and using technology to enhance your work.

• Be solutions-oriented and maintain a calm, positive attitude under pressure.

• Flexibility to travel and work outside of regular office hours, as needed.

• Be able to give and receive constructive feedback.

• Desirable: Experience using MS Teams, Google Workspace and Airtable.

Benefits (Check out our Role Model Employer page)

• Competitive salary of 28,875 -31,250

• 5 weeks holiday allowance

• 4-day week (opt-in) after a successful 3-months probation period

• 8% Match Pension scheme

• Menstruator and Menopause Leave 

• Wellness Package 

• Family Leave 

• Opportunity to make a difference in young people's lives

Please note. All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences.

The job description provided is a sample and can be further customised based on specific organisational needs and requirements.

Pay will be reduced by 8% during the probation period. Your pension will start when you have passed probation. We have a pass, fail, extend to 6 months probation rule.

(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles)

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. We are the leading provider of gambling support and training services. 

Our vision

As a charity, our vision is that those harmed by gambling are empowered and able to live the lives they want to live.

Our mission

To support our vision, we support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training.

Our values

Everything we do as Betknowmore UK is guided by our desire:

• To empower individuals
• To recognise the effect the harm caused by gambling has on diverse & under-represented communities
• To provide hope through lived experience
• To treat those we support with honesty and compassion

About the role

We are seeking a candidate to develop this new role as Activities & Volunteer Coordinator, whose purpose is to set up new programmes of community work and volunteer placements. The postholder will work across Betknowmore UK charity services and with stakeholders across multiple sectors. 

An aspect of the role will be to work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. It is essential to understand gambling harm and dependency issues and be able to ensure safe working environments, taking a robust lead on safeguarding and harm minimisation procedures and policy. 

Qualifications or Relevant Experience 

·Two years minimum experience in similar role or lived experience of gambling related harm 

·Experience of volunteer or employee programme management in voluntary sector 

·Professional qualification in health, social care/community at level 3 or working in 

·health/social care/addiction, or lived experience of gambling related harm 

Essential Experience 

·Experience of liaison with voluntary and statutory organisations 

·Experience of engaging with people from a diverse range of backgrounds 

·Experience in delivery of volunteer training 

·Experience of setting up community activities 

Essential Skills & Knowledge 

·Ability to be an ambassador for peer support and mutual aid
Knowledge of gambling and related issues and understanding of recovery Knowledge of safeguarding children and adults
Knowledge and commitment to equal opportunities and anti-discrimination Ability to work responsively and flexibly in a range of settings
Ability to maintain clear and consistent boundaries
Ability to provide supervision to volunteers
Communicate clearly in writing, face to face, online and on the telephone Ability to work positively in a team
Ability to work independently, prioritise, plan and manage own workload Ability to utilise supervision constructively
IT literacy 

To apply

Please submit your CV and a cover letter detailing your relevant experience.

 Interviews scheduled on rolling basis via Zoom / Teams or in-person. 

Chief Executive Officer

We are looking for an individual with passion, energy and the ability to collaborate to springboard BAUS upwards and onwards for the next phase of its evolution. 

This is an immensely rewarding role, which would perfectly suit a person of vision, positivity and proven delivery.

Salary: £80-£85K

Location: Central London/Hybrid - (at least 2 days to be spent in the office per week)

Hours: Full time

Contract: Permanent

Benefits: Fantastic pension scheme with a minimum 16% employer contribution.

Closing Date: 13 January 2025

About the Role

Our longstanding CEO, Anne Bishop, is leaving BAUS after a highly successful 18 years, which has seen BAUS grow and develop, going from strength to strength, and we are now seeking a new CEO to guide the organisation into its next chapter. With a proud history of advancing urological care and supporting our members, BAUS is poised for growth and innovation.

You will be working with a skilled and talented team, consisting of 10 dedicated staff members, many of whom have been part of BAUS success for a number of years.

About You

We are looking for:

• Experience in managing the leadership function in a similar sized organisation or in a senior leadership role in a larger organisation (experience in the not for profit sector, health sector or of managing a membership organisation is ideal)

• Experience in developing and delivering strategic plans to drive both internal and external operational engagement

• Experience in leading organisational, functional and budgetary initiatives, ideally in healthcare, charity or membership organisations

• A strong understanding of governance, with experience working alongside a Board

• Excellent communication and relationship building skills.

This is an opportunity to lead a longstanding and respected charity at an exciting time in its journey.

About Us

Join a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. Supporting circa 2,500 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.

How to apply

Eastside People are supporting the organisation in the recruitment of this role.

Apply via the Hireful app using the button below to submit your CV and a cover letter. Please use the cover letter as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following (max 2 pages):

1. Why are you interested in the CEO role, and why BAUS?

2. How can you contribute to BAUS in this role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.

Eastside People are fully committed to equality of opportunity and diversity and work with our clients to ensure that we recruit inclusively, seeking to address the underrepresentation of some groups of people in leadership teams.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please contact us if you require any assistance or adjustment so that we can make the application process work for you.

Please download and read the Candidate Pack before making your application.

The closing date for applications is Mon 13th January 2025, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place on Friday 7th February.

Please note, that we understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.

You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation