Jobs

Ref: SPM-241

Are you a dynamic, influential and collaborative individual with a proven ability to provide effective support, supervision and coaching to staff?  Do you have strong project management experience, including coordinating activity and liaison with a range of stakeholders to achieve an agreed set of aims and objectives?

If so, St Giles has an exciting opportunity for a highly motivated Project Manager to provide effective management to six teams working on the development and delivery of our pioneering SOS and Vanguard projects, which provide vital support services to people aged 12 - 25 and their families who are at risk of involvement in serious youth violence or gang related activity.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will provide proactive and inspiring management to a team of SOS caseworkers, where you will plan and support the team’s daily workload, monitor and review probation periods, conduct annual performance reviews and ongoing one-to-one throughout the year and review ongoing personal development plans and agree appropriate training.  You will be expected to provide advice and support to team members and attached volunteers in the form of team meetings, regular supervision meetings and daily contact, plus attend community events and meet with commissioners of service to promote the service and build relationships.

We will count on you to provide monthly and quarterly reports to contract managers and funders and to accurately and regularly collect information and evidence to support with the monitoring and the evaluation of the services, while also ensuring that all referred clients are assessed with reference to St Giles Trust practices and that staff produce detailed support and risk management plans based on these assessments.

What we are looking for

• To have worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of London
• Experience in negotiating and networking with partner agencies to establish links to further the aims of a project
• Extensive supervisory experience in a Criminal Justice setting
• Experience of working with vulnerable young people and adults
• Experience of setting up and operating systems to monitor and report on work with clients
• Mentoring Level 3 qualification (or be willing to work towards this)
• Excellent prioritisation, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 1st November 11pm

This is a senior role, reporting to the Head of Communications, Fundraising and Advocacy. It will involve contributing to our long-term fundraising strategy and identifying new funding opportunities, as well as delivering a range of initiatives including sponsored events, appeals, and legacy campaigns.

We are seeking someone with a positive and ambitious approach towards fundraising challenges, bringing creativity and energy.

The post will be part of our integrated Communications, Fundraising and Advocacy team. As well as working closely with every other member of the team, it will also involve collaborating with our wider staff team, to effectively understand our funding needs and convey these to potential donors.

We are therefore seeking someone with excellent teamwork skills, who will bring new experience and expertise, while working effectively with colleagues to strengthen our fundraising.

JRS UK places high value on encouraging refugee participation in our fundraising, and the Senior Fundraising Officer will play a key part in ensuring this.

We are seeking someone with a proven track-record in fundraising. Much of our fundraising involves engagement with the Catholic community including parishes and religious orders. A good understanding of this landscape is therefore essential.

A strong knowledge of wider trends in fundraising and relevant regulations including data protection is also important.

We welcome and encourage applications from people with experience of seeking safety in the UK

Dreamflight is an independent UK charity that provides amazing holidays for children with a serious illness or disability.

Since 1987 we have taken over 6,500 children on their holiday of a lifetime to Orlando and in recent years have expanded to also offer exciting activity holidays in the UK. The children are accompanied by teams of medical and non-medical volunteers to help encourage independence and confidence and provide lots of fun. Dreamflight needs to raise more than £1m each year to provide such opportunities.

We are looking for an experienced fundraiser who is a highly organised, flexible individual to join this small and friendly team. This is an exciting opportunity to join a charity that punches above its weight and to make a real difference to the lives of deserving young people.

TASKS AND RESPONSIBILITIES

To work with the Head of Fundraising & Communications in order to:

· Fully support individuals, Fundraising Groups and organisations who are fundraising for Dreamflight

· Maintain relationships with third party event companies, fundraising platforms etc in order to maximise income

· Grow income over the next five years by actively securing funds from existing and new income streams including individuals, corporates, legacies and Trust/Foundations

· Ensure a varied portfolio of fundraising activities are available, including developing and organising new events

· Represent Dreamflight at community events, to raise funds and awareness (including building new relationships with the small to medium local business community, local groups, societies and faith organisations)

· Ensure all fundraising activities conform to regulations, legal requirements, best practice, organisational policy, branding etc and complete all necessary returns

· Maintain accurate records on all fundraising activity via the Salesforce database

· Report back on a regular basis to the Head of Fundraising and Communications

· Ensure donors and fundraisers are consistently and appropriately thanked

· Complete ad-hoc projects/duties as and when they arise. Dreamflight has a small office team, and all staff members must be flexible regarding duties to be undertaken

£22,885  pa (FTE) - £13,731 (pro rata) to work Weds, Thursday and Friday

22.5 hours per week

About us:   

At Bluebell Wood Children’s Hospice, we care for children and young adults with life-limiting conditions. We support hundreds of families, both in our hospice and in family homes.

Our support services are wide ranging and bespoke to each family; including overnight care, music therapy, counselling, sibling support groups, home visits and much, much more. 

It costs around £6.5m to keep our doors open for families across South Yorkshire and beyond. Statutory funding makes up 16% of this amount and the rest is raised through fundraising activity.

Our services include overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team supports these families in our modern, purpose-built building. All our rooms/bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use. 

 The role:  

We are seeking a Care Administrator to work alongside our Senior Care Administrator, offering clerical support to our nursing and family support teams. The role involves providing administrative support for our Care Leadership Team, maintaining accurate care records, supporting referral and allocation processes and most importantly being a first point of contact for children and families accessing the hospice.

The requirements:

To fulfil the role effectively you will be an organised and caring person, with excellent attention to detail and able to work flexibly and collaboratively across the care services.

You will ideally have experience of working in an environment with children and families who have complex needs but this is not essential.

In return, we can offer you a fantastic working environment and the following benefits:

· 33 days’ annual leave, inclusive of bank holidays - with the option to buy and sell (pro rata)

· Sick pay after 6 month probationary period

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.  

Closing date: Sunday 6th October 2024

Interviews: Friday 25th October 2024

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.

About the role:

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.

You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.

The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)

About you:

• Previous experience of working with people with complex support needs.
• Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note: We are interviewing candidates as applications are received, therefore please submit your application as soon as possible to be considered. We reserve the right to close the advert before any specified closing date if we fill the vacancies before then.

This post will require an Enhanced DBS check to be processed for the successful applicant.

Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re working in partnership with Bournemouth, Christchurch & Poole Council (BCP) and need an energetic and imaginative person to coordinate things for us.

You will lead the BCP Community Micro-enterprise Project. You will find and mentor local people and community organisations, helping them to create new ways for people who need care and support to live the life they want.

To do this job you must:

• Understand the world of care - but maybe feel it could do with a bit of a shake up!
• Be a real people person - able to work well with all sorts of folks with confidence.
• Instinctively make connections - and join up dots that are sometimes less than obvious.
• Be able to spot what people are good at and nurture it.

Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in the BCP area, the project will have a focus on developing a wider choice of care and support services for people with learning and physical disabilities and older people living in the area.

Follow the link to download an application pack which includes the job description and person specification

Closing date for applications is on 7th October 2024 at 5.00pm and interviews will take place on 15th October 2024 in Bournemouth.

We welcome applications from people from all sections of the community.

Job Title: Assistant Shop Manager, Guildford

Salary:  £23,400 per annum

Team: Retail

Hours: 37.5 hours

Location: Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                              

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.

The post holder must be able to work their contracted hours across the 7-day working week.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Friday, 29th August

Interview Date:  Friday, 13th September or before

About HMFC

Are you interested in joining a team that is seeking to support everyone's life journeys?

Heathrow Multi Faith Chaplaincy (HMFC) is a Charity based at Heathrow Airport working with both passengers and staff of all faiths and none. If this is something you might be interested in then click on the link below.

What we are looking for

We are looking for an experienced administrator who can work respectfully with everybody, who is both a team player and able to work independently, you must have high standards of integrity and be able to keep confidences. You will be able to prioritize tasks to meet multiple deadlines and have strong organizational skills. Some of your duties would include:

  I. Personal Assistance & Administration supporting the Head and Deputy Head of HMFC.

II. Governance Support

III. Verification and data administration

IV. Coordinating specific projects

What we provide

We provide 25 days annual leave + Statutory Bank Holidays, and pension where the current maximum contribution made by HMFC is 7% of salary and the minimum contribution made by an employee is 5% of salary/ eligible earnings

Please refer to the attachment below for the full job pack and person specification.

Are you ready to be part of one of the busiest and most exciting attractions in the UK? The Natural History Museum isn’t just a world-renowned destination for millions of visitors.  As we welcome more visitors than ever before, our retail shops are thriving—and now, we’re looking for a dynamic Retail Supervisor to help us continue this success!

When you join the Natural History Museum, you’re stepping into more than just a retail role—you’re becoming part of a global mission. Our vision is a future where people and the planet thrive, and every purchase made in our shops helps to support the Museum’s vital scientific work to achieve our vision. Retail is the largest income driver for the Museum, and your contributions as a Retail Supervisor will play a key part in driving this success.

Diversity and inclusion are at the core of who we are. We strive to create a workplace where everyone feels a sense of belonging and is empowered to thrive, fostering an environment where every voice is valued, and all staff are respected. We are committed to being a place where everyone can truly flourish.

In this exciting role, you’ll be a key player in our retail operation, working closely with the Retail Store Managers and wider Retail Management Team. Your mission will be to maximise shop sales, motivate your team, and ensure that every customer who walks through our doors enjoys a world-class experience. With record visitor numbers, this is a fast-paced and dynamic environment where adaptability, teamwork, and a positive attitude are essential.

As a Retail Supervisor, you’ll need strong communication and team management skills to keep the energy high and your team motivated to deliver outstanding service and results. You’ll thrive on multitasking and working at pace, ensuring smooth operations and supporting your colleagues in achieving our ambitious commercial goals.

There’s never been a better time to join us. With retail sales soaring and the Museum more popular than ever, this is a rare opportunity to be part of something truly special. If you’re passionate about customer service, motivated by success, and ready to make a difference in one of the UK’s most iconic institutions, we’d love to hear from you.

Apply now to join a team that’s helping shape the future—one retail experience at a time!

At Ambitious about Autism, we're currently looking for a Corporate Partnerships Officer to join our team.

You'll support the Corporate New Business Manager with the account management of corporate partnerships and generating new income through securing new corporate partnerships.

You'll support the development and ongoing review of the prospect pipeline, researching companies and sectors with an affinity for our work, whilst managing a portfolio of small to medium sized partnerships (worth approximately £5-75k per annum). You'll produce high quality written proposals and pitch materials, as well as organising volunteering opportunities for corporate partners.

We are looking for someone who has:

• Experience working within Corporate Partnerships, or another fundraising income stream.
• Experience of supporter relationship management with a track record of building successful relationships.
• The ability to work independently, using own initiative and creativity.
• Excellent interpersonal skills with the ability to develop strong relationships at all levels.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Corporate and Public Engagement Administrator (0.5 FTE)
Aldgate, London
£16,321 pa plus excellent benefits (£32,642 FTE)
Part-time (17.5 hours per week)

The Corporate & Public Engagement team in the Communications Directorate promotes corporate interest in the College and engages future medics and scientists in careers in pathology, particularly through our awareness activities, including National Pathology Week.

The main purpose of this role is to provide administrative support to the Corporate & Public Engagement Manager. This would involve booking meetings, drafting correspondence and tracking our budget. You will help to organise events and be responsible for collecting, collating, analysing and presenting feedback from them so we can introduce improvements. You will update our website, and post content on our social media channels to engage our audiences.

The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.

The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.

We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.

The closing date for applications is 9am, Monday 7 October 2024.

We may close this vacancy early if we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible

Interviews currently scheduled to happen w/c 15 October 2024

Our Greenwich Counselling Service, including our culturally specific Asian service, has been offering free counselling to Greenwich borough residents for more than 40 years. It has grown organically from telephone counselling and crisis intervention to longer term and culturally specific counselling and relationship work. Counselling sessions are delivered by our dedicated and highly professional volunteer counsellors, as well as a small team of counselling coordinators. We consider accessibility, responsiveness, and a client-centred approach to be the key strengths of our service.

We are currently seeking an Asian Counselling Service Coordinator who will work directly with clients as well as managing and supervising the team of volunteer counsellors. You will work closely with the Clinical Leads and other members of the clinical team.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 6th October (11:59pm)

Likely interview date: Week beginning 14th October

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

“Providing free, independent, confidential and impartial advice"

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Salary NJC Scale 5 - £30,346 per annum 

Full-time – 35 hours per week

Initially Fixed Term for 12 months (with possibility of extension)

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience 
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4th October 2024

Interviews will take place on: Tuesday 8th October 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Job purpose

This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs. 

​We have 3 positions available. Two full time positions at our Hammersmith & Fulham and Ealing sites, and one part time (3 days a week) at our Hounslow site.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc. 
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

You can download a PDF of the job description for this role at the bottom of the page.

Key responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of safety planning and de-escalation
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients 

You will have

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks 
• Understanding safeguarding adults and children processes and legal requirements
• ​Ability to work out of hours and on weekends

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.