Safeguarding Officer Jobs

Are you a highly motivated and dedicated Communications professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Communications Manager to lead its communications function and ensure effective, engaging, and mission-focused messaging across our Diocese. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

The Communications Manager is responsible for developing and implementing effective professional internal and external communications strategies for the Diocese to support the Diocesan Bishop and senior leaders as part of the Mission of the Church. You will lead and manage a small, dedicated communications team of two direct reports: Creative and Digital Communications Officer and Webmaster.

As Communications Manager you will oversee the Diocese’s media relations including proactive engagement with journalists and responding to press inquiries. Produce high-quality written and visual content, including newsletters, social media posts, and annual reports. Manage and enhance the Diocese’s digital presence, including website and intranet development. Support key diocesan campaigns and initiatives to increase engagement and giving. Represent the Diocese at events, with occasional travel across the Diocese including the Channel Islands. Some out-of-hours availability is required and a full clean driving licence and access to own transport. This role ensures consistency and professionalism in all communications, to promote the Diocesan vision of bringing people closer to Jesus Christ through his Church.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’

This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £45,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

1. Main Duties

Communications Strategy

• Design, develop, and implement the Diocese’s Communications Strategy which is fully aligned with the Diocese ten-year Mission plan.
• Research and identify appropriate methods and channels including secular and religious media to raise the Diocese’s profile and in turn that of the Catholic church.
• Collaborate with partners, such as the Bishops Conference of England and Wales to help shape and influence public policy aligned with Diocesan objectives.

 External Communications

• Proactively identify opportunities for promoting positive news about the work of the diocese and enabling the Diocesan Bishop to contribute to thought leadership and public debate on relevant policies.
• Drafting material appropriate for publication.
• Arranging video to support key diocesan publications such as Bishops Pastoral Letters.
• Build and develop the Diocese’s links with press and media to support strategic objectives.
• Act as the point of contact for sensitive news, advising the Bishop and senior staff about media handling.
• Act as the Diocesan spokesperson when required, providing a positive and supportive representation of the Catholic Church and the Diocese.
• Develop and implement a Crisis Communications Plan, crafting media statements and briefing senior colleagues on media lines to take.
• Organise media training for senior clergy and lay leaders as required.
• Work with Bishops Office to deliver the weekly E-News, being responsible for editorial control and compliance with relevant regulations, e.g. copyright law
• Work with parishes to support our stewardship journey, including developing compelling good news stories about the work of the Catholic Church.  

Internal Communications

• Work closely with HR to Oversee and improve the management of internal communications to foster transparency and engagement.
• Take overall responsibility for organising monthly team briefings for the department of Administration and for other ad hoc events involving parish employee’s clergy and volunteers.
• Manage communication channels such as the intranet, regular newsletters, and staff briefings to ensure alignment with Diocesan values and goals.
• Work with Bishops office on key publications such as the annual directory.  

Website and Digital Presence

• Oversee the ongoing improvements in the functionality of the Diocesan website, ensuring it is engaging, user-friendly, up to date and supports the Bishop’s vision.
• Introduce interactive and video content to enhance user experience.
• Support parishes in developing and maintaining their local websites.

 Support to Key Departments

• Collaborate with key departments to design and implement tailored communication strategies. For example, Safeguarding.
• Provide tools, templates, and guidance to ensure consistent and effective messaging across departments.
• Act as ‘brand champion’, developing, overseeing and implementing brand guidelines to professionalise and standardise all external communications output, whether it emanates from within or outside the Communications department.
• Build and maintain strong positive working relationships across the DSAS and wider Diocese to support the successful delivery of the communications strategy'

Meeting Attendance and Reporting

• Attend meetings of the Finance Audit and Risk Committee and any other meetings required, to provide briefings, regular written reports and seek approvals as needed from the Board of Trustees about Communication related matters.
• Support the work of Multidisciplinary meetings that may be called form time to time to deal with extraordinary events.
• Attend in person meetings in parishes across the Diocese where sensitive matters indicate that an in-person meeting is preferable.
• Professional approach to Online meetings.

Team Management

• Provide leadership, direction, and line management to the Communications team, ensuring objectives are met.
• Conduct regular one-to-one meetings and annual performance appraisals.
• Promote collaborative working within the team and across the Diocese.
• Monitor and evaluate team performance against individual and collective objectives.

 Ad Hoc Duties

• Carry out additional duties as requested by the Bishop, senior clergy, or the Chief Operating Officer.

2. Values

• Maintain the ethos and values of the Catholic Church, positively promoting its teachings and activities.
• Role model the Diocese’s core values of integrity, dignity, excellence, accountability, and stewardship.

Communications Manager - Person Specification

Competence, Expertise and Knowledge:

Essential

• Bachelor’s degree in journalism, strategic communications, or equivalent.
• Minimum 5 years’ experience in communications at a senior level, ideally in a mission-focused, charity or public sector organisation.
• Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
• Capable of Analysing complex situations and provide advice to senior managers.
• Contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
• Demonstrable experience developing, managing and motivating teams/individuals to ensure success
• Proven experience in developing and implementing communication strategies.
• Comprehensive understanding of the modern media landscape.
• Experience in crisis communication planning and response.
• Advanced proficiency in Microsoft Office and CRM platforms.
• Numerate and Excellent writing and presentation skills.
• Understanding of relevant legislation including data protection and copyright.
• Knowledge of and commitment to the teachings of the Catholic Church, and a positive approach to work.
• Experience in budget management.
• Some out-of-office hours may be required on an ad hoc basis.
• Must be able to travel across the Diocese, including the Channel Islands.
• Full Clean Driving Licence and own transport.

Desirable

• Membership of relevant professional bodies such as Chartered Institute of Public Relations, Chartered Institute of Journalists.
• Experience in working with and managing volunteers.
• Experience in Charity sector communications.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

Closing date is Saturday 3rd May 2025, at 6.00 pm.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

Head of Relationship Fundraising

Are you a senior level fundraising professional with a proven track record of exceeding targets? Are you looking for a leadership role where you can drive impactful fundraising strategies and make a real difference? Join Prospect Hospice as our Head of Relationship Fundraising and help us support our community through delivering exceptional end-of-life care.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our fundraising team to ensure we meet our ambitious growth targets.

Hours: 30 to 37.5 hours per week (Flexible working options, minimum 2 days per week in the office)

What is the role?

As Head of Relationship Fundraising, you’ll lead a passionate team responsible for philanthropy, corporate partnerships, community fundraising, and delivering flagship events like the Starlight Walk, Run the Rainbow, and Light Up a Life. You’ll develop innovative strategies to grow our income, build meaningful relationships with donors, and deliver a world-class supporter experience.

This role is key to helping us raise over £1 million annually and to ensuring Prospect Hospice can continue providing compassionate care to those in need.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

The role has a requirement to work occasional evenings and weekends to support events.

About you:

We want to hear from you if you have:

• Extensive Fundraising experience, skills and knowledge in securing high value donations, with first hand successes in at least two of the Relationship Fundraising streams
• A proven ability to create and execute effective fundraising strategies, plans and budgets to grow income and impact
• Exceptional leadership skills to inspire and develop a high-performing team
• Proven track record of delivering income against specified targets
• Strong communication, relationship-building and stewardship skills to engage donors and stakeholders
• Ability to influence and negotiate with ease

Please see the job description for full details and person specification.

Due to the nature of this role a full UK driving license and access to a vehicle is also required.

 We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• Free parking on-site

How to Apply:

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

This post covers a diverse range of work areas both within the Scotland team and the wider Carers Trust social impact function of the organisation. It is pivotal to Carers Trust's mission to transform the lives of unpaid carers by securing robust evidence to influence changes to policy and practice for unpaid carers in Scotland.

Contract: full time, permanent
Hours: 35 hours per week
Salary: £30,000 - £34,000
Location: Hybrid, anchored to Glasgow Carers Trust office minimum 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.

The postholder will play a key role in bringing Scottish voices and perspectives to our UK-wide research and involvement functions and will work with colleagues across the UK to produce impactful evidence to influence changes beyond Scotland's borders. This post will also support the delivery of UK-wide research and involvement strategies in Scotland.

Download the recruitment pack to find out more. 

Are you able to build excellent relationships? Do you have fundraising or relationship management experience either within or beyond the charity sector? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Strategic Partnerships Officer
Based: Bristol office, BS3 2JH. Some hybrid working considered from a location within the area we serve.
Hours: 21 - 35 hours per week
Salary: £24,768 - £26,832 per annum FTE, depending on experience, skills and qualifications

At Great Western Air Ambulance Charity, we’re looking for a new Strategic Partnerships Officer. This job primarily involves working with our corporate supporters, helping find and work with businesses who will benefit from supporting GWAAC.  It requires a lot of passion - for our cause, for the people we help and most importantly for the people who help us save lives.

We’re looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop.

Whilst having experience of working with a charity would be beneficial, it is not essential. The successful candidate will have great networking and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills.

GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Closing date: 9am on Tuesday 22nd April.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Job Title: Service Manager

Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent

Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis

We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes. 

The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors. 

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.

As part of this role, you will be required to participate in an out-of-hours on call rota. Please note that this is an on-site role. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 12 May 2025

Interview Date: 19 and 20 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a Senior Individual Giving Officer - Retention for:

• Retention Campaigns – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.

• Retention Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.

• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.

• Compliance & Regulation Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.

If you are a detail-oriented person, with experience in supporting retention campaigns, looking for a role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 14th April, 8.00 am UK time.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Children’s Team for someone with experience working with families of children or young people with disabilities and who has strong interpersonal and communication skills. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have the ability to:

· empathise with parents/carers of children or young people with disabilities

· effectively facilitate group discussions

· prepare reports and provide monitoring evidence

· objectively assess and respond to parents’ needs

· knowledge of current legislation relevant to working with children with disabilities

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.

We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.

Key Tasks

• Lead and deliver projects as part of a high-quality programme of support and development for the Voluntary, Community and Social Enterprise Sector and Communities in Buckinghamshire. (See appendix)
• Lead on specialist knowledge areas, including supporting the leadership team to develop strategies, policies and procedures, and advising/training VCSE organisations on the subject. (See appendix)
• Support the leadership team in the design, development and planning of the programme.
• Develop volunteering roles and recruit, induct and supervise a team of volunteers and associates to support the programme.
• Develop and deliver outreach and engagement activity to community groups and local charities.
• Induct and train new staff and volunteers about your areas of responsibility.
• Manage relationships with a wide range of stakeholders across the public, private and voluntary sectors to support the development of the programme and delivery of programme objectives.
• Represent and advocate for the charity and the voluntary and community sector, at partnership or public meetings and events.
• Develop and secure income sources, including grants and commissions and commercial income generation.
• Identify and develop partnership opportunities and manage relationships with funders and other key stakeholders.
• Support the leadership team to prepare budgets and plan and manage the allocation of resource to ensure the efficient and effective delivery of the work programme. 
• Giving advice on fundraising and bid applications

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. 

Base of Work

Hybrid typically minimum 1 day per week at Community Impact Bucks’ Office near Aylesbury with the rest working from home. This role requires attendance at local community events across the county, occasionally in the evenings or at weekends, so you must be able to travel throughout Buckinghamshire.

We're looking for a Community Fundraising Officer to join our team at Oxford Health Charity (OHC) to play a key role in increasing support for our charity, which funds projects that enhance the experience of patients, carers and staff beyond the NHS budget. OHC provides funding for a number of projects beyond the Trust’s NHS budget. From inviting green spaces, to funding artists to work with patients, improving staff rest areas, and providing non-essential medical equipment to make patients more comfortable and much more!

Working closely with the Head of Charity, you'll maximise fundraising income through creative and sustainable strategies, ensuring excellent stewardship of fundraisers and supporters. You'll manage community fundraising events, explore new sponsorship opportunities, and build strong relationships with local groups and organisations across Oxfordshire, Buckinghamshire, and Wiltshire. 

You'll maintain accurate donor records using the Donorfy database and contribute to the smooth running of fundraising activities, ensuring compliance and cost-effectiveness. This role requires excellent organisational and communication skills, with the ability to work independently and as part of a team. A background in fundraising or customer care, along with strong IT skills, is essential.

If you are passionate about making a difference and growing support for a vital NHS charity, we would love to hear from you!

Are you passionate about making a difference and using your marketing skills to drive positive change? As this Marketing and Fundraising Officer, you'll play a vital role in creating impactful campaigns that inspire action and support vital causes.
 
Job Title: Marketing and Fundraising Officer
Charity cause: International
Salary: £39,270
Location: London (hybrid working – one day a week in the office)
Contract: Permanent
 
The role as Marketing and Fundraising Officer
 
As the Marketing and Fundraising Officer, you'll manage and deliver high-quality brand awareness and acquisition campaigns across a variety of channels, including TV, digital, and face-to-face. Your work will directly support the charity’s mission, helping them to attract new donors, build awareness, and fund life-changing projects around the world.
 
Key Responsibilities:

• Lead impactful marketing campaigns, from concept to execution, across multiple channels.
• Work closely with creative and media agencies to optimise campaign performance.
• Monitor campaign progress, analyse data, and implement strategies to boost engagement and conversion.
• Develop innovative approaches to increase brand awareness and donor acquisition.
• Collaborate with internal teams to create integrated campaigns and impactful supporter journeys.

 
What They’re Looking For
You’ll thrive in this role if you have:

• Experience managing direct marketing campaigns across various channels, ideally gained within the charity sector.
• Strong analytical skills to evaluate campaign performance and make data-driven decisions.
• Excellent communication and organisational skills to manage diverse projects and stakeholders.
• Highly organised with excellent attention to detail.
• A commitment to safeguarding and best practices in fundraising.

 
If you’re excited about the opportunity to use your marketing expertise to support life-changing projects, we’d love to hear from you. Apply now.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Mental Health Foundation is recruiting for a Mental Health Workshop Lead to support delivery of our Family Zone project running in Southwark. This is a contractor position for 12 weeks, working 1 to 2 days per week, from the middle of May. There is the potential to continue for a further 12-14-week period in the autumn.

Deadline: Ongoing (we are carrying out interviews as we receive suitable applications so we encourage you to apply for this role as soon as possible)
Location: Southwark, London
Fees: £300 per day
Hours: 1 to 2 days per week

Family Zone in Southwark will benefit approximately 100-125 members of families where at least one parent has a diagnosed mental health problem. We have successfully delivered a pilot group and will continue to deliver additional groups throughout 2025 with a plan to continue in 2026. Each group programme will consist of ten, weekly after-school workshops lasting two hours in person (3 sessions) or one hour online (7 sessions) and the workshop lead will be expected to jointly plan and deliver these sessions leading on the parental discussions. The workshop lead will also be responsible for leading the parent only discussions during 7 on-line sessions which will run at a different time.

What does the role involve?

• Jointly plan the delivery of the family workshops leading on the psycho education element in the sessions. (10 sessions)
• Lead on the planning and delivery of 7 parent-only sessions.
• Keep a record of key issues discussed in each group, any significant incidents that occur, and any positive or negative feedback from the group for discussion with the Programme Lead - Families Children & Young People.

What skills, knowledge and experience are we looking for?

• Professional qualification or significant experience in a related field such as psychotherapy/counselling.
• Demonstrable group facilitation skills and the ability to lead with a non-judgemental attitude, understanding the potential impact of different mental health difficulties on other group members.
• Experience of working with families in a mental health capacity.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks.

We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to support this project, please complete and submit your application below.  Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. We will interview for this post on a rolling basis when suitable applications are received so please apply as soon as you can.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Tenancy Management Officer you will be expected to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants. You will have the ability to liaise with a range of internal and external partners, experience of providing a supported housing service to vulnerable tenants and a commitment to sustaining tenancies wherever possible.

You will also be able to effectively manage tenancy breaches including Anti-Social Behaviour, assess the suitability of new referrals, carry out property inspections and manage the voids process, monitor rent accounts and work with Income Management Team to ensure that rent arrears are kept to a minimum.  The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service. 

This role is available as a full time post of 38 hours per week.

Benefits

We value our staff and offer a comprehensive benefits package, including:

· 25 days annual leave (excluding Bank Holidays)

· Comprehensive Learning & Development Programme

· Cycle-to-Work Scheme

· Employee Assistance Programme (Health Assured)

· Pension Scheme and Death in Service Benefit

How to Apply

If you think you have the necessary skills and experience for this role please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is on the 06th April 2025 however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

Diversity at Outward

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection.  Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.  Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

An exciting opportunity to join the team at Basis Yorkshire as a Child Sexual Abuse and Exploitation Specialist. You will be providing bespoke trauma informed 1-1 and group work for Young People who have experienced, who are experiencing or who are at risk of sexual exploitation. 

You will provide appropriate emotional and practical support to young people experiencing sexual exploitation.  Working within a harm reduction ethos, you will be supporting young people to effectively safeguard them and reduce the risk of further exploitation, providing intensive 1-2-1 work within a multi agency approach.  You will ensure that young people are at the heart of our work to empower and effectively protect them. 

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.

Grants and Support Officer

Location: Hybrid – min 2 days per week in Cheam, Surrey after probation
Salary: £34,729 per annum
Hours: 35 hours per week
Department: Help, Advice and Services
Job Type: Full time
Contract Type: Permanent

The vision of The Charity for Civil Servants is a lifelong community: people offering effective support for each other when life takes a turn for the worse. The Charity for Civil Servants’ mission is to support all civil servants, past and present, throughout their lives, with whatever problems they may have. We listen without judgement and offer practical, financial and emotional support.

Our Help, Advice and Services Directorate aims to make a positive impact by offering appropriate financial and wellbeing support and advice. As a Grants and Support Officer, you will be managing casework as part of a team of supportive colleagues, handling phone calls and emails, making decisions on financial assistance, and advising on income maximisation and financial capability.

To be successful in this role, you will be an excellent communicator in writing, on the phone and digitally. You will be confident in handling difficult conversations with applicants and vulnerable people. You will also have knowledge of benefit entitlements and an understanding of basic budgeting and be able to balance casework with new enquiries, recording data accurately and consistently. With previous experience of casework, you will be able to identify people’s needs by analysing complex information and exploring underlying issues.

The Charity supports hybrid working. In this role, you will need to commit to working from our Head Office in Cheam, Surrey. During probation you will receive structured training and be based full time in our Head Office in Cheam, Surrey for the first 3 months. After 3 months you will have the option to work from home up to 2 days per week and if probation is successfully completed at 6 months, you will have the option to work up to 3 days per week from home.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave with the options of buying and selling holidays, as well as interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is Sunday 13 April, at 23:59pm. Interviews will take place soon after closing.

The Charity for Civil Servants is committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Strictly no agencies.

REF-220478