Director Of Operations Jobs
Job Purpose and Key Responsibilities
The Director of Programmes, Policy and Advocacy is a senior leadership and strategic role within CIUK.A key member of CIUK Senior Leadership Team (SLT) with overall responsibility for the programmes, policy, and advocacy.The role is responsible for providing leadership to the directorate, contributing to the development and implementation of organisational Strategy, raising income from FCDO and other institutional donors, contract delivery and compliance, and safeguarding focal point on the leadership team. The postholder will provide expert support and advice to the CEO, the Board and the Impact and Transformation Sub-committee of the Board across programme, policy, and advocacy. Together with fellow SLT members the Director has collective responsibility for the delivery of the CIUK strategy, ensures effective cross organisational work to this end, and ensures CIUK becomes a great place to work, supporting an anti-racist, feminist, diverse and inclusive organisational culture.
Within the confederation, the post-holder is an important voice in shaping and influencing organisational thinking, policy, and operations within the CARE International confederation, being a member of the Global and European Programme Directors working groups.
CIUK’s restricted income from donors is significant and is CIUK’s largest income stream. As such, the post holder must be an expert in the delivery of restricted-funded programming and in particular in the ways of working of FCDO as a donor, and have the ability to influence senior donor counterparts. They must have significant experience of working for an INGO like CARE to deliver complex programming in challenging contexts. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m.
As a leader of a large team, the role-holder requires strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives.
Why work for us?
The Programme, Policy and Advocacy Department is at the very centre of CARE International UK (CIUK) new strategy ‘Women leading change in times of crisis’, as it is the engine room for our programme impact. It is also driving the thought leadership around how to change our role to promote greater local leadership of CARE’s work, and support women’s voice and leadership in climate and humanitarian action.
Whilst our extremely capable permanent Director of Programme, Policy and Advocacy takes a break to welcome an addition to her family, we are seeking an exceptional leader to be part of the Senior Leadership Team of CARE International UK (CIUK).After a period of challenge and transition we are in a stronger position. You will be joining the UK team at an exciting time as we make real, and accelerate delivery of our new strategy, and build solid working relationships with the new Government.
About you
Your experience of leading a significant programme function within the international development and humanitarian sector is essential.You will also have experience of working with FCDO, growing institutional income, and overseeing a significant portfolio of grants and contracts.You will have deep knowledge of feminist and locally led approaches to development, some experience of advocacy and policy making, and a passion to put women and girls at the heart of development.Your strategic leadership, inspiring people, effective financial, and change management experience, will come together to make you a strong candidate to lead this circa 50 person team with over £200m under management. Previous experience within the CARE confederation would be welcomed.
About the role
The Director of Programme, Policy and Advocacy is a senior and strategic role and a member of the Senior Leadership Team (SLT) with overall responsibility for providing leadership to the directorate and contributing to the development and implementation of organisational strategy and effective cross-organisational work.
The role provides expert support to the CEO, the Board and the Impact and Transformation Sub-committee of the Board. Within the CARE confederation, the post-holder is an important voice in shaping and influencing organisational thinking, policy and operations within the CI confederation, being a member of the Global and European Programme Directors working groups.
CIUK’s restricted income from donors is significant and is CIUK’s largest income stream. As such, you must be an expert in the delivery of restricted-funded programming and in particular in the ways of working of FCDO as a donor and have the ability to influence senior donor counterparts. You must have significant experience of working for an INGO like CARE to deliver complex programming in challenging contexts. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m.
As a leader of a large team, the role-holder requires strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please contact CARE International UK.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
The client requests no contact from agencies or media sales.
I am excited to be working with a fantastic charity in search of a Senior Operations and Finance Manager. This is a full-time London based hybrid role for a minimum of one month, whilst recruiting for the permanent position (possible temp to perm for the right candidate). As Senior Operations and Finance Manager your role will be to oversee the charity’s Finance Function and ensure the organisations back-office and administrative functions are undertaken compliantly and efficiently.
Main Responsibilities
Finance Management:
Oversee the internal finance function including recording of transactions and pay run process as well as undertaking tasks such as petty cash management and staff expenses reviews.
Oversee management accounts for auditing
Financial reporting
Support Finance Committee.
Operations:
Line manage the operations team
Ensure the smooth-running of the office
Ensure effective IT support for the organization including managing the relationship with an external IT support agency
Oversee the HR function, including liaising with our external advisors where necessary
Liaise with the organisations outsourced finance agency to oversee payroll, produce accurate management accounts and forecasting, and manage the audit and production of annual accounts.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 5th August 2024
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
- Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
- To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
- Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
- Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
- Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
- To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
- To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
- Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
- Educated to Degree level or equivalent, or substantial successful senior management experience.
- Proven experience as an inspirational and successful leader of teams of staff and volunteers.
- Substantial experience in effective management of time, tasks and projects.
- Demonstrable experience of working within and/or influencing change in health and social care services.
- Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
- Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
- Knowledge and understanding of local health and social care structures.
- Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include: Deputy Service Manager, Service Coordinator, Services Coordinator, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
PLEASE NOTE AN APPLICATION FORM AND SHORT COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK
We are delighted to be recruiting for our next Director of Services, who'll manage our adult, family and youth services, supporting ADHD and Autistic people in NW London, their families, and the professionals who work with them. As a trusted member of our senior leadership team you will be driving impact for the more than 4,000 people we work with each year by:
- developing and implementing service strategies and plans
- acting as the designated safeguarding lead
- driving equity, diversity, and inclusion internally, and in the way we deliver our work
- collaborating on service evaluation, measurement and reporting
- liaising with funders and supporting fundraising efforts
- representing CAAS externally
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary £50k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 28hours per week. Potential for full time if additional facilitation or training work is taken on.
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Director of Services, you will work closely with the CEO, leading on the management of the Adult Services, Youth Services and Family Services workstreams within the charity, ensuring the high quality service provision for which we are known. The role sits within the senior leadership team at CAAS, alongside the Finance Director, and manages the Youth Services Manager, the Family Services Manager and the Adult Services Manager, who in turn manage around 20 staff between them.
The Director of Services provides a crucial role in ensuring the infrastructure and operational workings of the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working Services professional who has worked in a management role directly responsible for service delivery in another charity.
The role requires strong organisation skills, excellent communication and relationship building skills, significant experience of operational service delivery, team leadership experience, the ability to articulate and drive our impact, and a good understanding of fundraising and monitoring requirements in a medium sized charity. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of delivering services that support ADHD / autistic individuals, as we will provide training, but it would be helpful to have a good understanding of the conditions, and the strengths and challenges they may bring. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities – Strategic and Organisational
· To lead in the development and implementation of CAAS strategy in our work with service users, ensuring that all our services have a thoughtful strategic underpinning, and a measurable and significant positive impact for our clients. Represent the needs of our clients in strategic and planning decisions.
· To work with the CEO to understand the organisational risks facing the charity within the service provision it provides, and to develop and implement the necessary mitigations
· To be the designated safeguarding lead in the charity and ensure our safeguarding procedures, practices and policies are fit for purpose.
· Develop, review, and communicate safeguarding and client risk management policies, procedures and controls, and ensure mitigations and improvement plans are in place for any control weaknesses identified.
· Own our organisational equity, diversity and inclusion policy and practice, and ensure it is truly embedded within our organisation so that we can extend our reach to include those under-served clients who may not always have been able to access our services. To ensure in our communications, in our practice and in our culture that we are truly inclusive, and make accommodations so that all how need us can access us.
· Prepare and present service department reports and reviews for the Board of Trustees, and build up effective relationships with the Board so that our services and the client whom we serve have a ‘voice’ in Board meetings.
Key Responsibilities – Impact
· To work collaboratively with the CEO to develop and deliver clear methods of measuring the impact of services, and an appropriate Theory of Change model for our work, and use this information to continuously improve and articulate our service development.
· To develop and monitor a framework of key performance indicator targets and standards, to ensure all service managers are able to effectively appraise and improve where appropriate the service standards within their division.
· Evaluate the operational dashboards and reporting mechanisms to ensure trends are quickly identified and necessary changes put in place.
· To work with the communications team to maximize opportunities to ensure our services reach as many people as possible, as efficiently as possible and in a way that is appropriate within our branding guidelines.
· To provide impact data such that we can demonstrate to a wide audience the quality of the work that we perform, and the lasting impact that we have on those we reach
· Lead the Services Department in ensuring all projects are clearly documented, managed, reviewed and evaluated, and ensure a rolling programme of self-assessment and improvement is in place.
Key Responsibilities – Operational Management
· Manage the provision of high-quality services, in accordance with funder requirements and service specifications by leading and managing the Service Managers and by providing the necessary support and development in their roles. To be responsible for the support, management and development of all service staff, volunteers and freelancers.
· To support the Service Managers and the Head of Client Programmes with the planning and mobilisation of projects and contracts, ensuring services are delivered in line with funder requirements and timings. Have a willingness to ‘get into the detail’ as well as to provide more strategic leadership and direction within the delivery teams.
· Ensure overall service management across the different teams is complimentary and effective, that clients are triaged appropriately throughout the different service offer, that there are appropriate routes for clients to move through the different services, and that best practice is shared, and learnings incorporated right across our work.
· To ensure services are accessible to our clients, that projects are begun, maintained or stopped in a planned and thoughtful manner, and that the services we provide offer the very best support that is possible for our clients, taking into consideration latest research and understanding about the conditions, and about the people we wish to reach.
· To have specific responsibility for the risk management within services, for both clients and for projects. To review risk assessments, and ensure appropriate mitigations are developed and actioned.
· Participate in the recruitment and induction of all new services staff, and ensure that all service staff receive appropriate professional development plans and performance targets
· Ensure services staff and volunteers are focused on achieving CAAS’ mission, values and aims, and have the appropriate skills and management in order to deliver effective, efficient services.
· Work with the SLT to develop sustainable business models for the delivery of our services, and drive process improvements and efficiencies. Work with the Head of Client Programmes to develop our commercial trading services, ensuring a growth strategy that is profitable.
· Provide the management group with service quality and evaluation information to support them in planning their resource allocations, project delivery approach and funding requirements etc to ensure continuous development of improved practice.
Key Responsibilities - Financial
- To work collaboratively with the Finance Director, to support the development and use of effective management information systems, ensuring that all our services capture and report relevant monitoring data consistently and accurately.
- To have overall accountability for the service department budgets, to ensure CAAS works within agreed financial constraints, making best use of the funds available to us, including compliance with the financial reporting requirements to funders
- To support with financial planning, to ensure the continuation of our core programmes, and revise plans when financial targets require.
- To work collaboratively with fundraising colleagues, to identify new funding opportunities, and to develop new fundraising proposals and funding bids, which support and advance the work of the charity over the longer term.
- To write funding reports and outcome analyses, and prepare for and attend funding review and monitoring meetings.
- To understand the funding requirements of all projects, and ensure projects happen on time and within budget.
Key Responsibilities - Relationship Building
- To represent CAAS on key bodies and groups externally, ensuring that CAAS position and views are clearly and professionally provided in the best interests of our service users
- To establish and maintain effective working relationships both inside and outside the charity, particularly with health and social care agencies, to enhance the presence of the charity within the local delivery offer.
- To systematically evaluate and improve all elements of service delivery and quality by consulting with services users, staff and external stakeholders and by planning and implementing the necessary changes with genuine involvement of those we serve. To lead our client voice projects across the different service lines, to share best practice, and develop a sense of shared goals and messages to ensure CAAS is able to strategically develop in a way which is truly user-led.
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Services Management Experience: Experience of delivering services directly to clients and of managing service delivery projects and teams to a high standard with a broad reach.
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Stakeholder Engagement: Proven ability to engage and collaborate with a wide range of stakeholders, including funders, partners, and community organizations.
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the Safeguarding Trustee and other Board members, preparing reports for funders, communicating complex information to staff and offering insights to the management group.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Senior Leader: previous experience of working within a senior leadership team, with responsibility for a department and for strategic input as well as operational management
· Experience or Knowledge of ADHD or Autism: Prior experience or knowledge of working with ADHD/autistic individuals or understanding of the challenges faced by ADHD/autistic people.
· Safeguarding Experience: Previous experience of being the DSL, or of managing safeguarding in an organistion, and of writing and implementing safeguarding policy, processes and practice.
· Co-Production Experience: Previous experience of bringing authentic voices into service delivery, and demonstrative commitment to listening to feedback in a cycle of continuous improvement.
· Impact Evaluation and Reporting: Experience in program evaluation, measuring impact, and reporting results to stakeholders.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM MONDAY 12TH AUGUST
The client requests no contact from agencies or media sales.
Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years. Today, the organisation is at the forefront of helping people adjust positively to spinal cord injury; the organisation is there for people in their darkest hours and, because their support is provided by people who have been there, they are equipped to understand what individuals and their families are going through.
Charity People is delighted to be supporting this incredible organisation to recruit for an interim part time Director of Communications and Marketing who will join the team at a key point; the charity's income has grown year on year since 2020 and they have a goal to increase that further by 2025 in order that they can meet increasing demand for their services.
The interim Director of Communications and Marketing will simultaneously oversee delivery of current plans and look to the future; putting in place structures, systems and processes to support a growing organisation and make the most of new opportunities as they arise.
Part time Director of Communications and Marketing
Contract: interim, 12 month role
Hours: Part time, 21 hours per week
Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)
Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London
Closing date for applications: Midnight on Wednesday 7th August
Interviews: first stage interview held remotely on Thursday 15th August, with a second stage interview held in person on Wednesday 21st August
Key responsibilities within the role will include:
- Lead and oversee the development of communications and marketing plans which will underpin Back Up's 2030 strategy.
- Line manage a team of three to provide leadership, motivation, support and guidance to enable members of the team to perform to the best of their abilities and work effectively together.
- Upskill and develop the staff team so that they have the skills necessary to sustain communications and marketing over the longer term.
- Be a key advocate for change management in the organisation, supporting colleagues at all levels to upskill through the delivery of wider organisational change.
- Lead the strategic development and delivery of communications and marketing practice across the charity, and work with the Fundraising, Operations and Services Teams to deliver shared business objectives and Back Up's strategy
- Have overall responsibility for creative, brand and tone of voice guardianship, ensuring that the staff team and freelancers have the resources required to implement Back Up's brand effectively.
- Ensure the provision of adequate processes and skills in-house to tell the stories of people the organisation has supported and deliver high performing content across all channels.
- Develop and implement a digital marketing and website strategy
- Model a creative, ambitious and positive culture within the communications and marketing team championing core values.
This is a wonderful opportunity to for a seasoned Communications leader to join a charity providing vital support to a community of people who have experienced a life-changing event and their families. We'd love to hear from candidates with the following skills and experience:
- Director level experience of leading successful communications and marketing teams
- Proven ability to unite diverse groups of individuals behind specific projects or initiatives
- Experience of change management with a track record of leading growth and meeting and exceeding targets
- Ability to influence senior stakeholders and board level colleagues
- Gravitas and exceptional personal credibility to act as an ambassador for the organisation with the ability to effect positive change
- Collaborative approach with the ability to establish partnerships
- Outstanding communicator and storyteller with the ability to present and write with impact
- Highly effective project management and organisational skills: ability to plan and deliver projects on time and within budget
If you're interested in hearing more about this opportunity, please send your CV to Glen Manners at Charity people in the first instance
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: 9am, Monday 12th August.
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
The Food Foundation’s vision is a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.
We are seeking a dynamic and organised Office Assistant to join our team. The ideal candidate will be passionate about supporting day-to-day office operations and contributing to a welcoming and inclusive environment for all employees and visitors. Reporting to the Executive Director, this is a really important role for the organisation, a small charity with around 20 employees. The primary function of the role is to keep the office running smoothly; you will also be supporting our trustees and governance of the charity, as well as assisting with recruitment and HR administration.
You will be someone who enjoys building productive relationships with people at all levels, both in person and online; the role includes managing our Executive Directors Diary, and organising Trustee meetings, so that will include liaison with our trustees, important funders and partners – a high level of verbal and written communication skills are essential.
The role is based at our offices in Brixton, and because of the nature of the role, it is office-based. We are happy to consider either full time or part time working (a minimum of three days or the equivalent hours.
- Let us know whether you would prefer to work full time or part time, and the working pattern that you would prefer.
Areas of Responsibility
Office
Keeping the office tidy and well managed – this includes:
·Support the office by ensuring stocks of tea, coffee and basic stationery are maintained.
·Handling one-off purchase requests for special items.
·Organising team meetings and occasional working lunches.
·Respond to queries and information from the team.
·Working with external IT support for IT problems e.g. sending broken laptops to IT support team.
·Maintaining a record of our laptops and other equipment.
·Being the lead administrator for our CRM system, Zoho, and HR database, Breathe.
·Managing the office email box where we receive general emails, circulating and responding to incoming mail as needed.
·Answering calls to our virtual landline, passing on messages as appropriate.
·Supporting the Executive Director with diary management.
·Assisting the wider team with travel booking.
Governance
·Supporting our trustees, committees and expert advisory group through liaison and scheduling meetings.
·Collating and sending papers out in advance of these meetings.
·Administrative support at meetings.
·Preparing minutes of meetings.
HR
·Support the Team with recruitment, posting jobs, and coordinating interview times and dates.
·Organise onboarding for new employees, including IT provision, DBS checks and induction.
·Supporting HFO with developing the use of our HR Database.
·Ensuring leave, training and basic HR information is accurately recorded.
·Supporting SMT to organise away days, office party, etc.
·Supporting staff wellbeing initiatives.
·Work with the HFO to develop our EDI and other policies.
This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.
Further developments to the role, time permitting, may include involvement with some of our exciting projects or supporting the Finance Assistant.
Person Profile
·Experience of planning and organising your own workload and dealing with conflicting priorities.
·Comfortable working under pressure and flexibly switching between tasks, often at short notice.
·Excellent IT skills with a good working knowledge of Microsoft Office.
·Experience of working with spreadsheets and databases.
·Ability to maintain electronic diaries of a team and experience of coordinating meetings, both internal and external.
·Good oral and written communication skills and experience in using a variety of communication methods.
·Experience of minute taking for formal meetings of up to fifteen people.
·Using initiative and discretion to action items requiring immediate attention, referring matters to others as appropriate.
·Ability to solve problems, using information from a variety of sources to aid analysis and make timely decisions, with high attention to detail and proven ability to be methodical and accurate.
Experience of using Zoho, Canva or Breathe is desirable but not essential.
Personal Skills
·High levels of professionalism, with the ability to use absolute discretion, initiative, and personal judgment for dealing with sensitive and confidential matters.
·Excellent interpersonal skills and the ability to work collaboratively, build good relationships and influence others.
·Demonstrable evidence of good practice in relation to equal opportunities and diversity.
·A motivated and proactive attitude with a commitment to ongoing professional development.
·Confident working with staff and stakeholders at a senior level in the organisation.
This role is offered as a Grade 1 or Grade 2 level post, depending on the level of experience of the person appointed. Accordingly, the salary will be between £25,642 and £31,450.
Responsibilities of the role will be adjusted according to the grade appointed and the number of hours worked.
- Let us know whether you would prefer to work full-time or part-time and the working pattern that you would prefer.
The client requests no contact from agencies or media sales.
Merton College looks for an outstanding candidate to be Deputy Development Director following the promotion of Milos Martinov to lead the Development team at St Cross. The successful candidate will join a vibrant team of seven others in the Development & Alumni Relations Office, a well-established component of this ancient College.
This is a senior position within the team, with the Deputy Development Director acting as a second Major Gifts Officer, supporting the Development Director and Warden of the College in this activity, as well as deputising for the Development Director and supporting the work on fundraising strategy for the College.
This is a role which looks for leadership qualities and favours someone with strong intuitive and innovative skills.
We offer excellent benefits, including membership of the University of Oxford Staff Pension Scheme, private medical cover, 30 days’ holiday per year (excluding bank holidays) and free car parking. Meals in College are provided free of charge when on duty.
The duties and skills required are described in more detail in the further particulars on our website, which also contains information about how to apply.
Closing date: Noon on Wednesday 7 August 2024.
Merton College is an Equal Opportunities Employer.
The International Programme Officer will report to our Global Operations Director and will work closely with personnel and partners in different countries where WW supports development programmes, to ensure the work we support is aligned with WW’s strategy, and that the delivery of our work has impact, is on track and is in line with donor agreements and budgets.
Specific responsibilities will include:
1. Programme coordination, monitoring, evaluation, reporting and learning
• Support organisational and programme planning, ensuring alignment with agreed delivery targets, outputs and outcomes.
• Support partners to ensure MEAL systems are effective in tracking, supporting and learning from delivery of workplans.
• Monitor financial and material resources relevant to project needs, flagging any concerns to the line manager and UK Director of Corporate Services.
• Champion learning, supporting teams and partners to analyse, package and deliver learning internally and externally for advocacy and communications, focused on driving system change at scale.
• Proactively seize opportunities and troubleshoot problems that arise in the course of the work. Deliver proactive management interventions that keep work on track and maximise impact.
• Ensure social inclusion, where the needs of vulnerable people are clearly heard and acted upon, is at the heart of our work.
• Support effective communication across and with the UK team, and partners in other countries.
2. Technical delivery and quality assurance
• Provide technical advice and support partners with delivery, investigations and assessments.
• Identify or co-develop appropriate methods and guidance to support delivery of key tasks within the programmes.
• Liaise both diplomatically and effectively with stakeholders.
• Ensure quality documentation and record keeping.
• Support country teams to undertake desk studies and literature reviews and produce and issue background reports.
• Support organisational capacity building and training of partners, including compliance with internal policies and best practice.
3. Documentation, learning and advocacy
• Mentor and support teams to collate, analyse and synthesise knowledge generated.
• Mentor and support teams in documentation, including writing and reviewing high quality, timely reports programme reports that respond to donor requirements and illustrate impact.
• Develop, co-author and disseminate knowledge products, including case studies, training modules, and guidance materials in support of programmes, liaising with the Director of Public and Political Engagement.
• Support our partners to develop powerful evidence-based stories and narratives to engage media, specific targeted groups, our wider networks and new audiences, including press, multi-media and website content.
• Coordinate and support the effective use of Information and Communications Technology across teams.
• Identify opportunities to increase programme visibility and raise the organization’s profile by disseminating results within and beyond the development community and water sector, liaising with the Director of Public and Political Engagement.
4. Organisational development
• Represent Water Witness and the interests of its stakeholders at local and international meetings as required, and develop strategic relationships with partners.
• Contribute to the strategic development of the organisation including through supporting the development or support of funding proposals, bids and efficient back office support and management.
• Provide advice, support to the Director, Senior Leadership Team, team, partners and the Board of Trustees.
• Help secure and deliver consulting and other work assignments globally as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC Partners are proud to be recruiting a Director of Finance and IT for a Charity based in central London. This is a fantastic opportunity to provide strategic financial and IT leadership to a long-standing community focused Charity.
Our client is embarking on a major transformation of their internal processes and finance systems, giving you the opportunity to lead a transformation project and make a long-term impact on not only the finance team but longevity of the charity and the community they serve.
Key Responsibilities:
- Closely working with the CEO to forward plan, deliver on financial strategies and plan against future goals for the Charity
- Manage the day-to-day operations of the finance team, delivery monthly financial reports and revenue/investment recommendations to the SLT/Trustees
- Manage and work closely with the consultant leading the transformation project, providing valuable insight as to ‘what good looks like’ within an efficient finance function
- Lead on the strategy and management of the organisations IT infrastructure, and data protection and compliance
Skills & Experience:
- Qualified accountant, with extensive recent experience as a Finance leader
- Experience in the Charity sector is a must, ideally within medium, complex organisations
- Significant experience in financial strategy, governance and investment management
- Highly motivated with excellent interpersonal and communication skills
- Proven ability to lead a team through organisational change and transformation
- Knowledge of IT systems and technology, with a strong background in leading the
This is a fantastic opportunity to join a reputable Charity, entering an exciting period of transformation and growth. To confidentially discuss this opportunity, and your job search please reach out to Annabelle at MLC Partners.
Deputy Director, Development
Location: University of Manchester, John Owens Building, University of Manchester, Oxford Road, Manchester - Hybrid working
Salary: £75,000 - £90,000, dependent on experience
Contract: Permanent, Full Time
Are you a senior fundraiser looking for the next step in your career? Would you enjoy leading a large and truly outstanding team as we plan to launch our first major fundraising campaign in 2025? If so, we'd love to hear from you.
As Deputy Director, Development, you will lead the strategic planning and delivery for major giving, regular giving, supporter engagement and donor experience for the University of Manchester. A senior leader, you’ll agree ambitious objectives with your teams and individuals, support and inspire their achievement, and champion individual growth.
Reporting to the Director of Development & Alumni Relations and working at the most senior levels across the University, you will provide support and crucial strategic guidance to University leaders, academics, and colleagues.
Great things happen at The University of Manchester because of the work we do. It could be finding a new treatment for cancer, discovering a new wonder material like Nobel Prize winning graphene, providing a prestigious scholarship to an exceptional student, or influencing government policies to help the world’s poorest people. Your efforts will be instrumental in advancing our campaign which is the first of its kind in Manchester’s history and will expand on existing initiatives to amplify the University’s reach and impact.
The team here are passionate, fun, creative, and ambitious individuals who are dedicated to our work as well as to supporting each other. This is an opportunity to make an impact and take on new challenges, making your mark both at the University of Manchester and taking your career trajectory to the next level.
The University of Manchester is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
The closing date for this position is: midnight on Sunday 11 August 2024
Interested?
Please click the apply button to be taken to our website, here you can download the candidate pack and complete your application.
Contact details can also be found on this link if you wish to have a confidential discussion about the role prior to applying.
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
No agencies please.
Julie’s Bicycle (JB) is seeking outstanding candidates for an Operations Coordinator role in our pioneering non-profit that mobilises the arts and culture to take action on the climate crisis. This role supports the Operations Manager to manage day-to-day operations, ensure the smooth running of the organisation, enhance systems, and support the Directors and team. A key position within the organisation, the person in this role will gain valuable insight into how a non profit operates, as well as a rare opportunity to learn from a variety of programmes and skill sets within the culture-based climate action space.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
Service Manager
Location: Wellingborough - Hybrid
Contract: Full time, Permanent
Salary: £44,000
Benefits: 24 days holiday + bank holidays increasing with service (pro-rata) Health Cash Plan Life Assurance
Are you a people focused Service Manager, Head of Operations looking to lead the charity strategy with their support to unpaid carers?
Reporting directly to the CEO, you'll oversee the day to day operation of key services in health and the community. Managing contracts for high quality services and reporting requirements.
They offer a comprehensive support service to unpaid carers within Northamptonshire in collaboration with organisations that complement the service they deliver. They recognise the vital contribution carers make to society and empower carers in improving their health, wellbeing and quality of life. They recognise the diversity of their communities and are committed to supporting all carers.
What you'll be doing:
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Lead, develop and coach the staff team to support Service Users
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Maintain service performance targets
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Lead effective recruitment, induction and ongoing support/development of staff and volunteers
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Provide planning, leadership and direction, meeting statutory and organisational quality standards
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Support business cases/ tenders / funding bids
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Workstream oversight for Ageing Well Services, Community Asset Groups, Prevention and Development
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Ensure great communication throughout the organisation
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Support the CEO and Finance Manager to develop organisational budgets and business plans
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Be part of the Senior Leadership Team overseeing the day to day operation of key services in health and the community.
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Ensure contracts are managed and delivered with high quality services and required reporting arrangements
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Joint Organisational Development as part of Senior Leadership Team
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Promote Equality, Diversity and Inclusion
The right candidate:
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Full driving licence and access to own car for work purposes
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Experience of staff team management, including recruitment, induction, supervision, appraisal, and training
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Great oral, written, administration and IT communication skills
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Proven experience at Senior Manager capacity as Service Manager, Head of Operations, Assistant Director, ideally within the Charity sector
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Have DBS and the right to work in the UK
What they'll offer in return:
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37 hours per week
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Death in Service benefit (should the worse happen, your loved ones will be supported)
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Simply Health Cash Plan
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24 days holiday, increasing to 29 days, plus bank holidays
REF-215 282
Strategic Operations Manager, Learning Disability and Autism Services.
Reports to: Executive Director
Salary: 40k pa dependent on experience
Hours: 36 hours per week
Location: Head Office Wandsworth SW18, and Pan-London Internship sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time, Permanent - Flexible hours and work from home days will be considered
Introduction to Generate:
Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities.
Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!
The role
We are seeking to recruit a highly skilled business professional as our Strategic Operations Manager, to support our Executive Director, cultivating and nurturing partnerships with stakeholders and commercial partners. You will have extensive project management experience, data analysis and reporting skills, plus exceptional people management. You will probably have a relevant degree in social care or community development or equivalent skills or qualifications in business/marketing.
You will be fully accountable for the management, leadership, and sustainable growth of the internship programme in alignment with our objectives. Your responsibilities will include line management, budgeting with the senior management team and deputising for the Executive Director with full operational oversight of all Generate projects.
Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported and we create a sense of belonging. If you share our goals and have a minimum of two years sector relevant senior management experience, we would love to hear from you.
Closing Date: 1st August 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates will need to undergo an enhanced DBS check.
Generate is an equal opportunities employer.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week (full-time)
Annual Leave: 28 days per annum, excluding bank holidays
Location: Hybrid working (60% Barnet / Brent Office, 40% Home)
CB Plus is seeking a talented and creative Fundraising Manager, who will be integral to supporting the financial sustainability of CB Plus. The successful candidate will be responsible for developing and implementing comprehensive fundraising strategies to meet financial targets, ensuring a consistent and expanding revenue stream. This includes building a diversified income base for CB Plus, planning and coordinating fundraising events, and building and managing relationships with commissioners, funders, and donors.
The Fundraising Manager will identify new funding opportunities and secure potential donors, researching funding prospects and developing strategies for new support. They will prepare grant proposals, manage grant reporting requirements, and liaise with funding organisations to present CB Plus’s case for support. The successful candidate will have a proven track record in fundraising, excellent communication and relationship-building skills and will be dedicated to our cause.
The postholder will be part of CB Plus’s newly formed Management Team. The Fundraising Manager will report to the Director of Operations and work closely with the CEO.
Please see the job description for further information about the role.
Interviews will be held via Zoom
Please send your CV, with a covering letter explaining how you meet the requirements of the person specification.
Please note, we will not be able to accept applications without a cover letter.
The client requests no contact from agencies or media sales.