Business Administrator Jobs
We are looking for a Financial Controller to join the National Theatre Finance Team.
The Financial Controller has responsibility for ensuring the National Theatre, and its subsidiaries’ statutory accounting processes, controls and records are managed in accordance with professional standards while being responsive to the needs of the Theatre. The post holder will seek to develop systems to ensure that the Finance Department provide an efficient and secure service to internal and external users.
The successful candidate will have the following:
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A professional chartered accountancy qualification (ACCA, ACA, CIMA or equivalent) and proven post qualification experience.
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Good working knowledge and experience of financial reporting and preparation of statutory accounts, including dealing with multi-currency ledgers.
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Good working knowledge of taxation issues (particularly Corporation Tax, Income Tax, NI, and VAT) and the ability to broaden that knowledge as required.
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A good working knowledge and recent experience of the use of information technology in financial management and the ability to apply that experience to develop and improve the finance systems at the National Theatre.
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Proven experience of leading, managing and developing staff
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and backstage tours, subject to availability and policy
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25 days annual leave increasing up to 32 with length of service (plus bank holidays)
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role
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Hybrid and flexible working, subject to agreement and policy
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Access to interest-free season ticket loan and cycle scheme partnership
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Generous sick pay
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Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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On-site staff canteen and social facilities
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On-site Occupational Health support
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In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
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Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
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Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
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Discounted access to NT at Home
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Volunteer Leave – paid day a year to volunteer for your chosen charity
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
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Access to retailer discounted gift cards and a cash-back-on-spending card
Please note
The closing date for the receipt of a completed application is Sunday 5th January 2025 at 12pm
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
We are seeking a dynamic and resourceful individual to join The Radley Foundation as Development Officer and help shape the future of philanthropy at Radley College. You will bring energy, creativity, and a proactive approach to delivering our community-wide appeals and regular giving programmes, help produce the Foundation communications and content creation, help deliver the Foundation and Radleian Society events, support with major donor prospect research, and general operational support.
The Development Officer will join a close-knit, supportive and collaborative Development Office (the Foundation and Radleian Society) dedicated to supporting Radley College’s mission and advancing its fundraising goals. While a background in education is advantageous, we welcome candidates from various sectors, prioritising drive, energy, and passion.
We are looking for someone with strong interpersonal skills, the ability to build relationships and communicate effectively with diverse stakeholders and the ability to manage multiple projects over long periods.
We offer a competitive salary based on experience and a number of staff benefits.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Women’s Service Programmes Co-Ordinator will play a key role in delivering high-quality 1:1 and group social mobility programmes aligned with Baytree’s mission to support women in education and social inclusion. Working collaboratively with the Social Mobility and Education Teams, you will ensure the smooth delivery of Baytree’s services across key areas like Education, Employment, Family, Finance, and Well-Being. This role involves recruitment, participant engagement, programme administration, and supporting monitoring and evaluation to ensure programmes meet quality standards.
Key Responsibilities:
Please review full job description and person specification attached for all details.
Recruitment and Onboarding
- Create materials to promote Women’s Service programmes and manage programme marketing.
- Manage inbound referrals and conduct initial calls to understand participants’ needs and goals.
- Maintain waiting lists and manage onboarding data in line with confidentiality policies.
Participant Relationships
- Act as the first point of contact for participants, ensuring effective communication on programme details such as timetabling and attendance.
- Provide clear and concise information about Baytree’s services and support participants in accessing appropriate programmes.
Programme Timetabling & Administration
- Develop termly timetables in collaboration with the team based on participant needs and feedback.
- Accurately enter participant and programme data into relevant systems and manage programme registers.
- Contribute to monitoring and evaluation by gathering feedback and reporting on outcomes.
General Support
- Work collaboratively with the Women’s Service team on programme development, materials, and readiness for external reviews.
- Attend team meetings, one-to-ones, and contribute to Baytree’s continuous improvement efforts.
Standards and Quality
- Ensure implementation of best practice to safeguard children, young people, and vulnerable adults.
- Adhere to Baytree’s Equality, Diversity & Inclusion policies, Health & Safety guidelines, and other internal procedures.
- Maintain confidentiality, professionalism, and demonstrate Baytree’s core values: Love & Respect, Person-Centred, Safe & Welcoming, Professional & Trustworthy, and Collaborative & Positive.
Person Specification:
Experience
- Customer-facing experience (Essential)
- Experience in marketing/promoting programmes (Desirable)
- Strong relationship-building and community engagement experience (Essential)
- Experience working in the voluntary/community sector or education settings (Desirable)
- Proficiency in Microsoft Office & Canva or similar design tools (Essential)
- Data entry and information management experience (Essential)
- Experience working with minority or marginalised groups (Essential)
Skills & Knowledge
- Understanding of barriers facing migrant and low-income women (Essential)
- Strong organisational skills and ability to prioritise workload (Essential)
- Excellent communication (written & verbal) and interpersonal skills (Essential)
- Non-judgemental, patient, and empathetic approach (Essential)
- Ability to maintain confidentiality and data security (Essential)
Competencies/Behaviours
- Understanding of organisational objectives and priorities (Essential)
- Ability to make effective decisions and support continuous improvement (Essential)
- Strong team player, capable of building effective internal and external partnerships (Essential)
- Commitment to delivering a high-quality service and meeting deadlines (Essential)
A Social Inclusion Charity Supporting Women & Girls in London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.
In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.
As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact.
The client requests no contact from agencies or media sales.
Management Development Advisor - Permanent x 2
Full Time - Hybrid Working
Closing Date:12th January 2025
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,420 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The Management Development Advisor will be delivering and implementing innovative training programmes for our employee managers in line with our HEART values. The role will be expected to positively impact and interface with all parts of our organisation and we are looking for someone who is passionate about developing managers and able to practically lead on delivering on our training commitments with the colleagues from across People and Culture and Community Engagement Network. They will be experienced within the field of Management Development and can confidently deliver management training, development and upskilling which builds our inclusive culture.
About You
To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, Learning & Development / CIPD / Training / Teaching or similar relevant qualification, experience in Researching, creating, designing and delivering management development programmes and training solutions including virtual and blended methods, Skilled and knowledgeable in the development of leaders and managers, learning and organisational development models, continual improvement approaches, methodologies and ability to deliver creative and engaging Management Development events through excellent training and facilitation skills.
About the Role
- Deliver in-house training, development and upskilling programmes which are aligned to meet organisational and individual needs, including induction, people policy, management development, bespoke development programmes for teams, personal skills and other training activities. You’ll take a blended learning approach, tailoring to different learning needs and styles for staff and managers.
- Collaborate with the People and Culture Leadership team to influence and surface organisational matters, to support the delivery of the People Plan, actively working with the Management Development Lead in the development of manager and colleague training and development initiatives ad upskilling to respond to management development improvements
- Train, Guide, coach and advise people managers on good people-practise during change and transition, including coaching, facilitation, mentoring, mediation, to support psychological safety, belonging and retention.
- Support and guide managers on managing their people, through the whole employee lifecycle taking a people centric approach.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
We are looking for a talented Communications Assistant with organisational, people and coordination skills to thrive in a medical charity focusing on supporting doctors to deliver medical imaging and cancer services!
The Communications Assistant is an integral role, supporting the Director and teams to successfully deliver on ambitious objectives. We’re looking for a detailed and efficient self-starter who can turn their hand to database management, diary management, sending out press releases and offering support to the Communications Director, the RCR’s President and also the Chief Executive.
As Communications Assistant you will be able to manage a varied workload in this multi-faceted role, whilst also being able to learn huge amounts about communications, digital and public affairs. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively support senior executives.
What you’ll do
- Update the communications planner and other organisational tools
- Assist with draft press releases – seeking amends and securing sign off
- Draft and/or copy edit basic copy for relevant RCR communications as directed.
- Support an asset management system, ensuring that we have permissions for case studies, photographs and other assets
- Send out emails on request
- Produce powerpoint presentations and other assets as required
- Undertake other general administration for the directorate including processing invoices, bookings and arranging meetings, etc.
- Provide support to the President, particularly around the Annual Dinner and Annual Drinks Reception, managing the invite list, sending out invitations and co-ordinating the event
- Provide some light support to the Executive Director, Communications by processing expenses, organising meetings, making travel/accommodation arrangements
What you’ll need
- Demonstrated knowledge, experience or interest of working within a Communications team
- Ability to manage databases, organise meetings effectively and support administratively
- Ability to multi task in a multi-faceted role
- An understanding of how to support senior executives effectively
- Good writing and communication skills
- Great attention to detail
- Flexible and self-motivated
- Able to manage a varied workload
Please find out more about the role and instructions on how to apply from the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Responsible to : Chief Executive Officer (CEO)
Responsible for : Client facing teams including domestic and sexual abuse support workers, helpline, counselling, safe accommodation and children’s teams. (Direct Reports: 6)
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. We believe in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
Taking overall responsibility for the delivery of a compliant and effective operation, she will provide direct line management for the Pathway Project domestic and sexual violence support, outreach and helpline teams. She will be responsible for the delivery of high quality support within the safe accommodation sites and excellent quality of service within Pathway Projects counselling provision. She will have a focus on excellence and understand the drive for continual improvement and increased performance. She will collaborate with colleagues to drive the development and maintenance of networking and fundraising links within the local community. She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality services to service users, and creating a working culture where all are valued and encouraged.
DUTIES OF POST
1. STRATEGY, PLANNING AND CONTROL
a. To contribute to the setting of long-term Objectives, along with the CEO & Board.
b. To implement and deliver the strategic plan for the operation, adhering to regulatory and financial controls.
c. To ensure the Charity is operated to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.
d. Ensure Pathway Project remains responsive to the needs of its service users, staff and trustees and can demonstrate the value of the services provided and the impact of its work.
e. Be an expert on matters relating to Domestic Abuse, and best practice in supporting end users.
2. FINANCIAL MANAGEMENT
a. To be accountable for the delivery of the operation, within defined financial criteria, including business plan & cash flow targets.
b. Support the CEO in providing oversight on the wider financial performance of the Charity.
c. To understand the income generation strategy and collaborate to develop it as required.
d. To support the CEO in the sourcing of funding opportunities and complete any required applications and any required data returns as per funding guidelines.
3. GOVERNANCE
a. To work with the CEO to lead and manage the Charity in accordance with the articles of association and in line with the obligations of the Charity Commission.
b. To support in the development of a best practice operating infrastructure, to allow the Trustee Board to fulfil its statutory responsibilities and exercise effective control.
c. To maintain up to date policies and procedures.
d. To provide support and guidance to the CEO in all aspects of the running of the charity.
e. To ensure accurate record keeping and data security
4. LEADERSHIP
a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.
b. To ensure robust recruitment and training processes are in place.
c. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.
d. To monitor and manage the quality of service delivery.
e. To work with the team, CEO and Board to provide a safe, and motivating work environment.
f. To provide line management to all staff who deliver client facing services including domestic and sexual abuse teams, safe accommodation team, counselling team and children’s services.
g. To recommend improvements in the management structure of the teams, including consideration of the overall delivery to budget.
h. To ensure all HR records and practices are maintained, utilising the support of external HR resource where required.
i. To ensure monthly supervisions are completed including assessment of case management on OnTrack.
j. To work with Head of enabling services to ensure volunteer contribution to the client based services is maximised.
5. COMMUNITY ENGAGEMENT
a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.
b. To link into the Head of enabling services around income generation and the development of a Community Fundraising Group supported by volunteers.
c. To support Pathway Project CEO, managers and Community Engagement Worker with driving Pathway Projects social media agenda in order to build community support.
d. To be Pathway Projects front facing liaison for community fundraising and support.
e. To attend meetings, as and when appropriate. including out of normal office hours if necessary
6. GENERAL MANAGEMENT AND ADMINISTRATION
a. To arrange outreach team/staff meetings which positively support the team.
b. To attend management meetings, and where required, Board or Sub Board meetings.
c. To take part in the equitable recruitment of new staff, to deploy existing staff effectively and to motivate and manage the activity of staff ensuring that they effectively contribute to the achievements of Pathway goals and to their own personal development .
d. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.
e. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project.
f. To ensure the Pathway maintains strong links with local agencies and helps support the domestic abuse agenda through sharing of data and attendance at meetings.
g. To deputise for the CEO where required, alongside other management.
h. To lead on operational projects for the organisation as the main point of contact and oversee work that needs completing, e.g. maintenance of building, service contracts alongside the Finance Manager.
7. OTHER DUTIES
a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.
b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.
c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.
d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.
e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project.
f. Maintain effective networks with all principal supporters and stakeholders. To actively seek opportunities to expand and promote the role of Pathway within the local community.
g. Undertake any other duties that may reasonably be required from time to time.
Person Specification
Essential
- Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector
- Experience in managing teams at a high level with strong team building and leadership skills
- An understanding of compliance and continual service improvement to ensure quality assurance and service improvements
- Experience of or a good understanding of Funders, reporting structures and the expectations placed on charities by funders
- Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards.
- Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.
- Experience of working in an environment with confidential data
- The ability to lead teams to demonstrate excellent customer service delivery for all stakeholders, clients and partners.
- Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting.
- Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision
- An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
- An understanding of and a commitment to equal opportunities in employment and in-service delivery.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Fundraising Officer to support the development of business opportunities to generate income for the charity, ensuring development opportunities are effectively maximised principally from statutory (commissioned funding), trusts and foundations.
You will have proven experience of fundraising to generate income from trust and foundation fundraising, statutory commissioning bodies such as bid and tendering, corporate and other donors.
Key responsibilities include
To regularly research, monitor, and identify funding opportunities at a local, regional and national level with corporate and public sector funders, for the developments of existing programmes or new programmes.
To be responsible for securing regular income by submitting regular targeted funding applications as directed by Head of Service/CEO.
To apply, please download the application form from our linked website. Please return your application and monitoring form (to the email address specified on our website) by Monday 20 January 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sussex Emmaus is a charity dedicated to making a difference in the lives of those who have previously experienced homelessness. We provide accommodation for up to 58 people (known as Companions), helping them out of homelessness and providing them with a place to feel safe and secure whilst supporting them to develop and thrive.
We have a fantastic opportunity for a passionate and dynamic Retail Operations Manager to motivate our team of Companions and volunteers. Working in conjunction with the Business Manager and other Retail Managers you will have the passion and leadership skills to motivate people in compliance with our Emmaus ethos, mission, strategic aims, organisational objectives and policies. Working alongside and instructing Emmaus Companions and volunteers sourcing, researching, pricing and merchandising stock, you will ensure the optimum selling price for each donation. It's hard work but no two days are the same, and you'll find it rewarding helping others to thrive. So, if you can communicate confidently at all levels, with a desire to support the development of people with a variety of needs, and have a positive, motivational attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
Job Dimensions
Line manager to the Van Team
·To lead, supervise and work alongside Companions who are allocated to the retail team for the Superstore building and warehouse during the business operating hours
·To lead, supervise and work alongside volunteers who are allocated to the retail team during business operating hours
Accountabilities
- People
- Retail Operation
- Stock Management
- Safety, Health & Environment
- Recycling/Reuse and Waste Management
- Other Duties & Special Requirements
Person Specification
Essential Skills
- Ability to inspire and motivate people to achieve their full potential
- Ability to recommend and implement ideas to increase income and upskill Companions
- Competent IT user including Microsoft Office Packages, internet and email
- Effective verbal and written communication
- Effective listening
- Ability to remain calm under extreme pressure
- A positive customer services attitude
- Able to supervise Companions and volunteers
- Able to work as a team member and team leader; Participative management style; ability to enable and empower rather than direct; Leadership skills of a high order
- Ability to relate to and work with a variety people
- Ability to prioritise workload, balancing competing demands
- Effective administration, organization and time management
- Ability to delegate
- Competent use of social media including Facebook, Instagram, TikTok, Pinterest
- Strong analytical and problem solving skills
- Excellent written and verbal communication
- Conflict resolution
Essential Experience
· Retail experience
· Experience in Managing a team of 20 or more
· Ability to manage conflict within the work place
· Team building, coaching, supervision
· Customer service
· Line management
· Cash/till system management
· Experience of complying with Health & Safety regulations
For more details on accountabilities, desirable skills and experience, and how to apply, please download an application pack from our website and submit your CV and a one page statement explaining how you meet the person specification. Applications may close before the deadline, so please apply early to avoid disappointment.
Sussex Emmaus offers:
- Salary ranging from 29K to 32K depending on experience days over Tuesday to Saturday 8.45- 5pm
- Annual Leave – 25 days per annum, plus 8 bank holidays
- Pension – 5% employer contribution
- Training & Development – Individually tailored induction, training and development
- Employee Assistance – A 24/7 employee assistance scheme is available
- 6 months probationary period
Please submit your CV and, instead of a cover letter, a one page statement explaining how you meet the person specification, as detailed in the application pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Consumers International is the only global membership organisation bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of all consumers for a fair, safe and sustainable marketplace.
We work with our members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. We deliver innovative, collaborative and impactful programmes across our Change Agenda areas of energy, finance, mobility, digital rights, internet of things, artificial intelligence (AI), product safety, food, sustainable consumption and more. Representing and empowering people, we are the independent consumer voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services. Our work contributes to a better future by building consumer protection, engagement and empowerment globally.
Our work in clean energy futures
Within the Clean Energy Futures work programme, our vision is for a world in which consumers everywhere enjoy access to the benefits of an increasingly clean, decentralised and interconnected energy system. You can explore our past achievements in promoting consumer interest in clean energy on our website, here: Clean Energy Futures - Consumers International.
Our energy work is directed by our Consumer Power strategy, which guides our focus on putting people at the centre of a fast, fair & accountable energy transition under four pillars of action: securing energy consumer rights; sharing the benefits of a fair and affordable transition; empowering prosumers; and amplifying consumer voice in energy policy. Most recently, we have begun super-charging the consumer opportunities created by the transition and emerging energy-related technologies, using a new approach of working with a broader network of stakeholders, including businesses, to deliver positive change for consumers around the world.
Purpose of the role
The overall purpose of this role is to support the Lead for Consumers in the Energy System, in delivering research, analysis and global advocacy on the topic of clean energy futures and generally contributing to building our impact under our Consumer Power strategy. The Coordinator will focus on supporting implementation of a variety of new projects, for example:
- Through our “Exploring Energy Consumer Voice in the Clean Energy Transition” project, we are collecting and analysing examples of successful consumer voice campaigns and will showcase action by consumer organizations across multiple countries to drive forward the clean energy transition. This work aims to empower consumer representatives with a strong voice in clean energy transition dialogue.
- In our “Blueprint for Inclusive Energy Services” project, we are working with businesses to explore energy consumer vulnerabilities and develop innovative, tailored services that can assist most vulnerable customers to access and afford the energy they need to support their wellbeing.
This is a varied role that will involve collaborating across Consumers International’s teams and working with external partners to support project management and assist with research, report writing and stakeholder engagement. The role will include supporting the Lead with direct communication to external stakeholders such as businesses, governments, subject matter experts and wider civil society, and working with our Member Engagement Lead to liaise with our consumer advocacy group Members.
Key Responsibilities
- Co-ordinate the implementation of clean energy futures projects. This will include managing the project plans and signalling the timelines for project deliverables, as well as assisting with engagement with a wide group of project partners to gather their inputs and feedback and keep them updated on project progress.
- Support the Lead in conducting research and analysis to support the development of proposals, reports and events relating to clean energy for consumers.
- Work with Consumers International’s members and partners to gather examples and insights to inform the development of our analysis and outputs, in particular for the “Exploring Energy Consumer Voice in the Clean Energy Transition” project, and on clean energy futures more broadly.
- Draft, provide input to, and disseminate communications (e.g. meeting minutes, research reports, topic briefings) to project stakeholders, ensuring accurate, timely and appropriate communications.
- Support organisation of in-person and online stakeholder workshops or meetings including supporting the development of agendas, invite lists and online and in-person logistical arrangements such as coordinating travel for staff and speakers and delegates attending the events. This may include both project-related meetings and representation at other events and high-level global moments such as COP30.
- Contribute your thoughts and ideas to development and delivery of the clean energy futures work programme and strategy.
- Support the communication of activities and decisions internally on clean energy futures so that all staff are informed and engaged in our work.
The purpose of your role
We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation.
Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees.
This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role.
Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.
Key responsibilities
- Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
- Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working.
- Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
- Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
- Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.
Key Requirements
- We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role.
- An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement.
- Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
- Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
- Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
- Excellent written communication skills, particularly minute writing, report writing and correspondence.
- Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
- Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
- Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential.
- A real passion for our mission and values.
- Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required.
What you'll get from us
- A bright, airy and modern office in Zone 1
- Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
- Flexible working
- 27 days holiday each year, plus bank holidays
- A range of hospitality discounts
- Sanctus coaching (private mental health coaching for the workplace)
- Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
- Training opportunities for personal development
- Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)
Please note the closing date for this role is Thursday 2nd January at 9am.
Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.
Police Now’s mission is to transform communities, reduce crime and anti-social behaviour, and increase the public’s confidence in the police service
The client requests no contact from agencies or media sales.
We are delighted to announce that a new 2 year fixed-term role has become available and we are looking to recruit a Programme and Events Manager.
The primary focus of the role is the day-to-day management of contracts to deliver the secretariat functions of: the Global Education Evidence Advisory Panel (GEEAP) and the Building Evidence in Education (BE2) network. This comprises of various donor contracts, both from governmental and private sector foundations. The Programme and Events Manager will oversee the delivery of programmes, coordinating budgets, workplans, consultant management, and administration. The Programme and Events Manager will also work with the Team Lead to schedule and plan GEEAP and BE2 events such as the annual BE2 members meeting, the GEEAP panel meeting and participation in Education World Forum (EWF).
The Programme and Events Manager may be assisted in this by a Project Officer (tbc). The Programme and Events Manager will work closely with teams of staff and consultants based globally including the Team Lead based in the USA, and will report to the Gender and Social Development Head of Practice (based in the UK).
All applicants must submit a covering letter which specifically addresses the essential specifications for this role.
Using Anonymous Recruitment
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Actively Interviewing
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Sussex Emmaus is a charity dedicated to making a difference in the lives of those who have previously experienced homelessness. We provide accommodation for up to 58 people (known as Companions), helping them out of homelessness and providing them with a place to feel safe and secure whilst supporting them to develop and thrive.
We have a fantastic opportunity for a passionate and dynamic Online and Retail Manager to motivate our team of Companions and volunteers. Reporting to the Business Manager, you will be a key member of the management team. Working in conjunction with the Business Manager and other Managers you will have passion and leadership skills to motivate a team of Companions and volunteers, working collaboratively to manage and delegate tasks in compliance with our Emmaus ethos, mission, strategic aims, organisational objectives and policies. Working alongside and instructing Emmaus Companions and volunteers sourcing, researching, listing, packing, pricing and merchandising stock and ensuring the optimum selling price for each donation. No two days are the same, and you'll find it rewarding helping others to thrive. If you can communicate confidently at all levels, with a desire to support the development of people with a variety of needs, and have a positive, motivational attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
Job Dimensions
·To lead, supervise and work alongside Companions who are allocated to the Emporium and Online sales teams, during the business operating hours.
·To lead, supervise and work alongside volunteers who are allocated to the Retail team during business operating hours.
Accountabilities
- People
- Retail Management
- Online Sales
- Safety, Health & Environment
- Other Duties & Special Requirements
Person Specification
Essential Skills
- Ability to inspire and motivate people to achieve their full potential
- Ability to recommend and implement ideas to increase income and upskill Companions
- Competent IT user including Microsoft Office Packages, internet and email
- Effective verbal and written communication
- Effective listening
- Ability to remain calm under extreme pressure
- A positive customer services attitude
- Able to supervise Companions and volunteers
- Able to work as a team member and team leader
- Ability to relate to and work with a variety of people
- Ability to prioritise workload, balancing competing demands
- Effective organization and time management
- Ability to delegate
Desirable
- Experience working with adults with complex needs
- Public speaking or engagements
Essential Experience
- Retail experience
- Team building, coaching, supervision
- Customer service
- Line management
- Cash/till system management
- Experience of complying with Health & Safety regulations
- E-Commerce
- Experience in Managing a team of 10 or more
Desirable
- Charity retail
- Retail and trading law
- Recycling or second-hand retail
- Stock management
- Working with volunteers
- Volunteering
- Health and Safety: fire safety, manual handling, first aid, security
- Homelessness issues
For more details and to apply, please download an application pack from our website and submit your CV and a one page statement explaining how you meet the person specification. Applications may close before the deadline, so please apply early to avoid disappointment.
Sussex Emmaus offers:
- Salary of £26,203 working days over Tuesday to Saturday 8.45- 5pm
- Annual Leave – 25 days per annum, plus 8 bank holidays
- Pension – 5% employer contribution
- Training & Development – Individually tailored induction, training and development
- Employee Assistance – A 24/7 employee assistance scheme is available
- 6 months probationary period
To apply, please download an application pack from our website and submit your CV and a one page statement explaining how you meet the person specification (instead of a cover letter).
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.
This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income.
If a role as the driving force behind our membership services interests you, we welcome your application!
What you’ll do:
• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention.
• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.
• Monitor and report on monthly membership growth and make recommendations for action as to Director.
• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.
• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.
• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.
• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members
What you’ll need:
• Knowledge of membership systems and procedures
• General knowledge of or interest in the health sector and issues in healthcare and public policy
• Experience of working in a membership organisation
• Experience of using and developing a client relationship management (CRM) database
• Experience of delivering and embedding exceptional customer service
• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team
• Effective oral and written communication skills
• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders
Please find out more about the role and instructions on how to apply from the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Executive Director / Joint CEO
We are seeking an experienced senior leader to join as Executive Director /Joint CEO at an innovative arts centre in the heart of Deptford.
Position: Executive Director /Joint CEO
Location: Deptford, Flexible working negotiable; minimum of 50% office-based working
Salary: £70k per annum, pro rata
Contract: Permanent
Closing Date: 12pm, Tuesday 28th January
First Interview: Tuesday 18th February
Second Interview: Thursday 27th February
About the role:
With our long-serving CEO and leadership team stepping down in 2024/25, the executive function has been updated into a co-CEO model of a Creative Director and Joint CEO and an Executive Director and Joint CEO (new role) to provide joint development and leadership for the organisation and affiliated projects. Together they will be responsible for articulating and achieving the creative vision and business objectives, to maintain and grow a versatile and vibrant performing arts centre and cultural community hub. They will contribute to fundraising and developmental work to achieve sustainability for the organisation. They will also oversee programmes of activity which represent the ethos and maximise artistic innovation, social and creative engagement.
Your main duties will include:
- Provide strategic leadership for the organisation and strategic advice to the Board, ensuring the development of Strategic and Business Plans, budgets and KPIs (jointly with Creative Director).
- Responsible and accountable for the overall management of the organisation through effective implementation of agreed vision, objectives, plans and targets.
- Ensure financial leadership, including annual budget setting, effective management of resources and monitoring of accounts.
- Joint lead on strategic fundraising, contributing to key fundraising applications and funder relationship management.
- With the Creative Director (and Board) maintain a wide and longer-term perspective of the external environment and developments relevant to our work; be proactive in identifying future opportunities and challenges.
- Ensure high standards of governance (with the Board), including charitable objectives and compliance with relevant statutory and regulatory responsibilities.
About you:
We are now looking for a confident leader to work alongside a team of experienced senior managers, you will need to bring with you the following skills and experience:
- Significant experience as a senior manager and leader in a major arts organisation or equivalent transferable skills; with a strong sense of how the organisation can enrich and transform the arts ecology, while meeting key stakeholders’ needs.
- Demonstrable record or potential for commercial awareness, financial acumen and business management skills to run a complex charity as a social enterprise with a vision of considered growth, innovation and risk.
- A desire to work in a creative organisation and a commitment to, and knowledge of, culturally diverse arts environments; confidence addressing equity and inclusion and realising and promoting the values of diversity in every aspect of the work.
- Proven ability to build relationships and influence stakeholders in the voluntary, public and private sectors; a confident communicator with excellent interpersonal and negotiation skills.
- Ability and enjoyment of working within and leading an organisational culture equipped to generate cultural, management and institutional change internally and within the sector.
- Experience of management in a venue licensed for public entertainment, including demonstrable understanding of health and safety and facilities with the ability to oversee and lead on statutory compliance and best practice.
- Well-honed practical skills relating to running a similar sized organisation: highly skilled in and understanding of administration, HR, legal aspects, financial planning, monitoring and budget management.
Benefits include:
- 25 holiday days per annum, plus bank holidays
- Complimentary tickets to performances
- Company discount
- Training and development opportunities
- Health and wellbeing support
- Hybrid and flexible working policy
- Access to interest-free season ticket loan and cycle scheme partnership
About the Organisation
The arts centre committed to representing the extraordinary creativity and diversity of Deptford, Lewisham and South East London. Each year over 60,000 people attend our events, ranging from music to theatre, spoken word and family performances; and take part in our award-winning participatory projects for young people and adults over 60. We were Lead Delivery Partner for We Are Lewisham, the Mayor’s London Borough of Culture 2022, with over 400,000 audience members attending over 600 events throughout the year.
The organisation aims to encourage a culture where people can be themselves and be valued for their strengths and want their team to represent the same diversity of audiences and artists they welcome into venues every day. They are keen to hear from a diverse range of candidates from all backgrounds. They particularly want to encourage people who have lived experience of Black and ethnically diverse communities. The organisation will offer an interview to anyone who identifies as a D/deaf or disabled person who meets the essential criteria.
Other roles you may have experience of could include: Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Theatre Director, Arts Director, Venue Director, General Manager, Venue Supervisor, Creative Arts Director, Operations Manager, Head of Development, Festival Director, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.