Operations Manager Jobs in City Of London, London

The Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.

The Sutton Trust is seeking a highly motivated and enthusiastic Finance Manager to join the team and provide crucial support on a range of key finance functions. This is an exciting time to join the team as we are looking to improve process efficiencies and assess the use of technology within the team.

This a varied and hands-on role that requires a strong understanding of charity accounting (particularly funds), excellent problem-solving skills and initiative. You can expect a steep learning curve and fast-paced work in a passionate and supportive environment

Main duties

• Cash management and cashflow forecasting; monitoring and reporting on the Trust’s investment portfolios
• Approval of payment runs in line with approval matrix
• Supporting the Director of Finance & Operations with annual budget setting and leading on quarterly reforecasting cycles
• Building and maintaining relationships with budget holders and members of senior leadership to help them understand budgets and financial statements and support them with their day-to-day budget management and finance needs
• Preparing quarterly management accounts, and other financial modelling as required
• Supporting the Development Team with funding applications, and grant / funder reporting
• Ensuring compliance with funder restrictions and requirements
• Preparing VAT returns, submitting returns to HMRC and providing VAT advice, as required
• Overseeing the Finance Officer’s work and providing cover for leave including sales and purchase ledger, month end, payroll, pension and staff benefit administration as well as the administration of Gift Aid and legacy income.
• Preparing annual accounts and year-end schedules, working closely with the Director of Finance & Operations and external auditors
• Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls
• Line managing, motivating and proactively supporting the Finance Officer in their professional development
• Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
• Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work
• Other duties as necessary from time to time

Skills and Experience

We welcome applications from individuals who have experience in:

• A hands-on, generalist finance role with strong experience of a wide variety of finance processes
• Producing monthly or quarterly management accounts and providing suitable narrative as required
• Supporting or leading on aspects of the year-end processes and/ or the annual audit, including producing year-end schedules, accounts and liaising with the auditors
• Setting up and maintaining forecasting templates, including for cashflow purposes
• Improving financial controls and processes, and using technology or automation to improve efficiencies
• Working with and supporting non-finance staff with their day-to-day budget management including the provision of training
• Managing and supporting junior finance staff
• Working in the education or not-for-profit sector (desirable)
• Working with Quickbooks or a similar accounting software (desirable)

Who can demonstrate:

• Strong verbal and written communication skills at all levels
• Strong organisational and problem-solving skills with the ability to multi-task
• Excellent working knowledge of Microsoft Office, particularly Excel
• Confidentiality

And who is:

• A qualified accountant with post qualification experience, or equivalent demonstrable work experience

Competencies

• Sympathetic to the aims of the Trust and its mission to address educational disadvantage
• Ability to work across multiple teams with budget holders of varying finance abilities
• Ability to work collaboratively as part of a team and independently with a high degree of initiative
• A flexible and adaptable approach to accommodate the varying aspects of the role, able to prioritize tasks and work to deadlines
• Excellent analytical skills and high attention to detail

Other

• Is eligible to work in the UK (see here for information about right to work)*

*Please note that we are unfortunately not a licensed visa sponsor.

Terms of Appointment

• Contract: Full-time, Permanent (part-time considered)
• Salary: £45,000-£50,000
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by 10am, Monday 28th October, with first round interviews held over Zoom on Wednesday, 6th November, and second round interviews held at our London offices on Wednesday, 13th November.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

JUST ONE Tree is a young, but award-winning, non-profit organisation. We’re tackling the dual crises of climate change and biodiversity loss through global reforestation. We make it simple for everyone to get involved because JUST £1 plants 1 Tree.

We are unique as we don’t just plant trees. We focus on restoring the entire eco-system in the oceans as well as on land, and we also educate the next generation of environmental guardians.

Sound like something you’d love to be part of? Join us in this important role.

THE ROLE:

Working alongside our founder Amanda, and other team members you’ll be right at the heart of the action. You’ll be the backbone of daily operations, providing vital support, handling all aspects of administration and ensuring the ship runs smoothly.

Your role will be pivotal in enabling us to be efficient and effective across our organisation and helping us to have an even bigger impact on restoring the planet.

We’re looking for someone who’s a solutions finder and ready to roll up their sleeves and get stuck in. You’ll have great attention to detail and relish being organised and efficient. But you’ll also be able to bring the experience to take a step back and have a look at our systems and processes to suggest and implement efficiencies and improvements.

This is a permanent part-time role, 20 hours a week (half a day every day), with the opportunity to scale up in both responsibilities and hours as our organisation grows. We'll explore the exact hours and timings with you and together find what works.

So if you’re passionate about having a positive impact in the fight against climate change, want to work and interact with like-minded individuals (and have fun along the way) then we’d love to hear from you.

WHAT DOES THE ROLE INVOLVE:

· Operational Management: Streamline daily business operations, to keep an ever-improving and well-oiled machine. Enable and support the smooth onboarding of our new automatic donation system. Explore new software, systems and processes that will help as we grow to the next level.

· Administration: Executing a range of administrative tasks including donation logging, managing invoicing, tracking fundraising and data entry into Salesforce and Mailchimp.

· Communication Hub: Be the central point of communication, ensuring different parts of the team are kept updated and pulling in the same direction.

· Co-ordination: Oversee, run and deliver projects on time, from blogs and newsletters to the implementation of new tech systems.

· Processes: Oversee the smooth running of existing processes across the organisation and ensure the team utilise them correctly.

· HR: Lead on staff recruitment​ including hiring and onboarding new team members, performance reviews and overseeing the smaller details such as sick pay and annual leave.

· Policies: Keeping current policies and JOT handbooks up to date, adding new policies where needed and helping create those we are yet to think of.

· Logistics: Being a logistical wizard for team travel, events, meetings and internship organisation

· Company-wide Support: Be our  5th Emergency service!  Support the small and passionate team to be the best they can be. You’ll have oversight of it all so we can run smoothly.

The right person with the right attitude is more important to us, than ticking all the boxes.

WHAT DO YOU NEED TO BE:

· Passionate and enthusiastic - we thrive on having a great bunch of people on our team, all working together for a better future.

· Dependable – reliable and committed. Your role and presence is foundational to the success of the organisation.

· Solutions finder – you know how to solve the problem or know the right person to ask for help…or even better, you’re a step ahead and already on it!

· Go-getter – proactive not reactive.

· Good communicator.

· Streamliner – you can spot how to improve a process a mile away!

· Dedicated – we want someone to be a long-term part of the team and grow with us as we scale up.

· Able to work remotely

· Have your own computer

· Fluent in English

· Fanatical about detail

· Organised

· Proficient with standard software eg. Microsoft word, Excel, Google docs

· Familiar with CRMs, ideally Salesforce, and other business support systems, or confident in picking up how ours works.

WHAT'S IN IT FOR YOU:

· Working remotely – Like to work from home in your comfy slippers? No worries, we’re used to that. Our team is spread out all around the world. However, for this role we are seeking someone who lives in the UK, with easy access to London for team meet-ups.

· Flexible working – work around the school pick-up, after your morning swim or you’ve walked the dog – you decide. Your day will mainly need to fall within normal office hours, but you can jiggle it around what works for you.

· Holiday time – we believe in the importance of good mental health and family time. It’s a marathon not a sprint.

· Contributing to tackling one of the most pressing crises of our time – with a great team.

· Basic hourly rate with end of year and summer bonus, total equivalent to c. £28,000 - £30,000 if it were a full-time position

If you’re a person who loves blending attention to detail and an eye for data with good people skills and has a passion for being the supportive core at the heart of an environmental organisation, then we’d love to hear from you!

Most of all, we believe in working hard and having fun along the way! We're looking for someone to join us and be a great part of the JUST ONE Tree team.

JUST ONE Tree is uncomfortably aware of the lack of diversity in the environmental sector and we’re not ok with it. We know we’ll be even stronger and more effective in powering change if we are a more diverse team.

All qualified applicants will be considered regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, genetics, national origin, disability, age or any other grounds.

Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office 
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm

Key Responsibilities 

• Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
• Deputising for the Director in security matters as required
• Operation of the ISMS and Data Protection processes
• Managing risk register, preparing for management review meetings
• Developing/maintaining controls and ensuring they are implemented across the organisation
• Refining our security KPIs and maintaining them
• Proposing actions from KPIs, events and incidents and coordinating resultant work
• Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
• Ensuring secure endpoint and cloud posture
• Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
• Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
• Feeding into training and awareness programmes and improving security culture
• Preparing for audits and carrying out remediation work
• Working with the Director to create, maintain and manage policies and ensure compliance
• Planning and participating in incident response exercises
• Managing major incidents and conducting post mortems/reviews

Person Specification

Essential

• Experience of risk management
• Working knowledge of security standards and frameworks, particularly ISO 27001
• Knowledge (and preferably experience) of GDPR and DPA 2018
• Experience of incident management
• Excellent knowledge of high level security concepts and best practice
• Excellent documentation skills, including policies and standards
• Knowledge of the following areas (deeper experience of one or more preferred):
• Endpoint security
• Network security
• Cloud security
• Application security
• Identity and access management
• Secure distributed working practices
• Excellent written and verbal communicator
• Ability and desire to learn new tools, skills and consider other perspectives
• Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
• Ability to manage own time, confirm priorities and expectations
• Independent worker who knows when to ask questions
• Comfortable working with the wider team and organisation
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
  Exposure to ITIL (ITIL Foundation or higher preferred)
• Experience in one or more of the following:
  • Cloud (AWS preferred)
  • Salesforce
  • SSO & federated identities
  • Network security, SASE & VPNs
  • Endpoint security
  • Infrastructure security and best practices
  • Working knowledge of encryption technologies
  • Password management and access control
  • Security training and awareness
  • Secure distributed working practices
  • Securing domains
• Detection and response, with excellent troubleshooting skills
• Working knowledge of one or more of these tools/products:
  • Salesforce
  • JIRA & Confluence
  • Mac/iOS & ChromeOS
  • Windows/Office365
  • Google Workspace
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
• Decisive, proactive, knows when to check the boundaries

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

This is a new role developed to support the CEO, The COO will be a key member of our leadership team The COO will work closely with the CEO and manage the SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

As Content Manager, you will be responsible for implementing and iterating the content framework. The framework describes the what, why, and how of producing high-quality, effective content at Battersea:

• What: Defining content pillars and content types that the content team works on.
• Why: Ensuring that all content the team produces supports Battersea’s overall marketing strategy and organisational strategy.
• How: Upholding an efficient process for content production and effective collaboration with stakeholders.

Collaboration is essential within this role. You’ll need to work closely with senior stakeholders and channel owners across the Brand team, Digital team, Communications, Insight and Impact and the wider organisation.
Strong communication, interpersonal and consultative skills, and the proven ability to build relationships are vital to aid the smooth delivery of strategic projects and to drive to do things more effectively and efficiently through buy-in.
You’ll be adept at using data to inform content strategy and content approach exploring the ‘why’ across user needs. This includes leveraging insights, conducting content evaluations, and performing your own desktop research to bring our work to life, as we continue to develop our audience building and evaluation frameworks.
You’ll be supporting a dynamic Content team, giving guidance, coaching and fostering a culture of creativity and strategic direction, so they can deliver the right content, to the right audience at the right time which inspires connection to our cause and engagement with our brand.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our Hybrid Working Policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd November 2024
Interview date(s): 7th November 2024 (1st round); 14th November 2024 (2nd round)
Start date: ASAP

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work. 

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. 

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Senior Data and Insights Manager. The role will strengthen network-facing resources and support in a data-driven way, devising and implementing measures to drive membership growth and enhance membership satisfaction. This would include collaborating on research and analysis, translating insights into recommendations to support decision-making, and developing membership content available through to our network. 

The Senior Manager would actively promote greater engagement with our network, demonstrating a commitment to identifying and removing barriers to ensure all members can access the benefits of accreditation. Working under the Head of Operations and Insight, the Senior Manager will need to have excellent data collection and analysis skills, and an ability to translate that analysis into actions for the Living Wage Foundation through strong communication skills. They will also need to be able to build relationships with senior stakeholders, maximising our impact through the development of our membership offer to the Living Wage network. The suitable candidate will be detail-oriented, proactive, and able to collaborate effectively across the Living Wage Foundation and Citizens UK teams.

Main Responsibilities 

Build and manage projects, and achieve work targets effectively 

• Manage the development and continual improvement of membership services with evidence-based and user-centred design, ensuring network can access benefits. 

• Work collaboratively across the LWF to ensure our membership services offer is joined up and avoids duplication. Focus on working with events, communications, and the membership team.

• Implement processes and mechanisms for evaluating member-facing services and events and champion the use of these findings to guide future work.

• Initiate design and delivery of regular employer network surveys and prepare regular internal analysis and reporting. 

• Work with Research team to conduct regular quantitative network composition analysis and reporting of the Living Wage network, and establish clear ways to present this analysis internally and externally to inform strategic decisions. 

Learning, expertise and inclusion 

• Act as a learning facilitator, providing direct support and training to upskill colleagues across the Foundation to ensure consistency and collaborative working through disseminating good practice and shared learning.

• Oversee the production of membership resources both to promote membership services and as part of them.

• Monitor the business activity of key external and network organisations delivering membership services, analysing relevant performance data and research. 

• Undertake relevant training opportunities that will increase the Foundation’s capability to deliver outstanding membership services. 

• Display awareness of DEI issues, and demonstrate understanding of impact on network data and insights analysis, and membership offer.

Develop and manage external relationships 

• Identify and proactively develop relationships with external research and evaluation partners to develop and refine analysis approach. 

• Provide opportunities for network to give feedback and feel listened to. Act as a conduit for members, giving them a collective voice within the Living Wage Foundation. 

• Manage a diverse range of senior stakeholder relationships related to improving membership services and intelligence, and attending relevant industry events. 

Communications 

• Contribute to and, where required, lead network-facing events and other meetings related to membership offer and network insights. 

• Use appropriate channels to regularly disseminate impact analysis and membership development findings across all levels of the Foundation, ensuring consistency in developing events, resources and support. 

• Collaborate with the Communications Team to act on employer insights and feedback and develop targeted communications promoting our membership offer and our expertise on good work.

Develop and manage internal relationships 

• Coordinate the Foundation team to establish and implement fit-for-purpose objectives, impact monitoring metrics and evaluation frameworks. 

• Support colleagues to systematically test, evaluate and increase impact. 

• Work across the team to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work. 

Generate income and resources 

• Support the design and carrying out of evaluations of the Foundation’s programmes to build the evidence base on the benefits of the Living Wage to workers, businesses and society. 

• Manage systemic approach to recording network intelligence and insights, and regularly analyse data to inform the development of policy positions, new project development and membership offer. 

Contribute towards the achievement of Citizens UK and Living Wage Foundation strategic objectives 

• Ensure consistent, useful and robust data is collected to inform internal strategic decision-making. 

• Ensure membership services offer meets our strategic objectives 

• Responsibility for developing and implementing agreed areas of the Living Wage Foundation and Citizens UK work plan. 

• Work collaboratively with the Foundation team and across Citizens UK to drive results that will benefit our network and stakeholders. 

  Person Specification

(REQUIREMENTS ESSENTIAL = E, DESIRABLE = D)

EXPERIENCE AND QUALIFICATIONS

Proven, comprehensive experience in a project management role, with a focus on analysis/monitoring and evaluation (E)

Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)

A proven track record of delivering and reporting against targets and on budgets (E)

Experience of coordinating the work of colleagues across multiple teams to deliver significant projects (E)

Degree or equivalent professional qualification or experience (D)

Experience of managing and developing Salesforce or similar databases (E)

Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (D)

KEY SKILLS AND KNOWLEDGE

Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong monitoring and evaluation skills and the ability to interpret results to adapt strategy (E)

Ability to act on own initiative to introduce and develop new projects and processes (E)

Demonstrable ability to identify new opportunities for growth (E)

Proven computer literacy to include MS Office and database software (E)

Understanding of the policy and campaign landscape in the UK (D)

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

PERSONAL ATTRIBUTES

A strong commitment to the Living Wage campaign and values of Citizens UK (E)

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Interviews will take place on 23rd-25th October (subject to change).

Want to find out more about us and the role?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them. The webinar has been set up so we cannot see personal details of attendees, and the Q&A function can be set by attendees to ask questions anonymously.

Are you experienced Health and Safety Manager looking to take on a challenging and rewarding role, with the opportunity to develop your skills and the autonomy to make the role your own?  Working from home, the office and across multiple sites throughout the South East, you will be at the heart of H&S, driving performance and shaping a positive safety culture.

This is a new role within the South East Rivers Trust creating an exciting opportunity for the right person to shape and improve our health and safety.  Using your knowledge, you will lead the development and improvement of H&S policies and practice, ensuring compliance with relevant legislation.  You will provide support and expertise, as well as identifying any gaps in our current systems and designing solutions to overcome them.

You will have proven experience and relevant qualifications, ideally in a similar environment, excellent communication and organisational skills which can be utilised whilst working with all stakeholders.  This varied role will see you working primarily autonomously, carrying out H&S inspection and audits, developing policies, investigating accidents and ensuring risk assessments are completed.   If you are looking for a varied role in this field working for a charity whose aim is to have a positive impact on our environment, manage your own time and develop new skills, this role could be for you.

About Us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;

• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

If you are interested in applying for this role please visit our website for more information, a full job description and application form.

How to Apply:

Please return the following documents:

• Your CV
• Completed Application for Employment
• Equality and Diversity Monitoring Form (optional)

The deadline for application is 11:59pm on 17th November 2024.  We reserve the right to close the recruitment early.

Interviews will take place week commencing 25 November 2024

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Harris Hill are delighted to be working with a national charity to recruit for the Senior Fundraising Operations & Prospect Development Executive in order to support the implementation and management of the charity’s world-class fundraising operations model and working with the charity internal teams to review and improve key processes and policies which support the organisation fundraising activities.

As a Senior Fundraising Operations & Prospect Development Executive you will:

• Manage prospect research subscriptions, acting as account manager as needed and liaising with internal and external stakeholders to review these as needed, in line with agreed budget.
• Provide research to identify new high net-worth prospective donors and give insight on existing donors (individuals and organisations) who have the capacity and propensity to donate at a high level. Make evidenced recommendations on the type of approach and levels of ask to maximise income.
• Deliver a range of research including data mining and cold prospecting, qualification, in-depth profiles, network/stakeholder mapping, event guest list prospecting and briefs.
• Work with key stakeholders to identify new ways of working, enhance and improve fundraising operations processes and systems and support the management of central process resources.
• Support the management of the processes which underpin our prospect identification, qualification, and development. Working with teams to ensure the records are updated and accurate.
• Assist with the reporting on team performance based on Key Performance Indicators (KPIs), as well as project deliverables within the fundraising operations remit.
• Support the management of the wider team’s prioritisation process and ensure information is available for periodic reviews.
• Where required support the implementation of a new Customer Relationship Management (CRM) system.

To be successful, you must have experience:

•Previous experience working within a fundraising operations role or similar field (supporter care, data, insight, or prospect research).

•An understanding of the role of fundraising operations within a charity environment.

•Previous experience in driving forward process improvements, implementing new processes or systems, and working with colleagues to embed such change.

•Understanding of what good supporter (or customer) experience and stewardship looks like and the role it plays.

•Proficiency in using relationship management databases and an understanding of data management best practice.

•Desirable previous experience in using CRMs (Customer Relationship Management) or other data analysis tools to create reports, prospect supporters and monitor KPIs.

•Developed knowledge of Microsoft Office programs, in particular SharePoint, Word, Excel, PowerPoint, Outlook, and an understanding of how they can be used to improve processes.

•Knowledge of prospect research strategies, specialist tools and techniques and the role it plays within a fundraising context.

•Experience in identifying and qualifying potential new high-value funding prospects, including major donors, corporate partners, trusts and foundations.

•Experience in providing high-quality in-depth prospect research, including full profiles and due diligence assessments.

Salary: £30,000 - £40,000 per annum

Contract type:Full-time, permanent

Location- London , hybrid, flexible travel to the office

Closing date: on rolling basis

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with amazing partners, including M&G plc, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

Our values

Everyone on our team is:

• Passionate about the charity's vision to improve social mobility
• Motivated by team success 
• Proactive in getting things done 

The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.

The Programme Manager role

You will account manage skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.

What you will be doing

• Management of multiple projects and events
• Team management (experience of line managing direct reports)
• Building exceptional relationships with our corporate partners, teachers and volunteers
• Use systems and administrative processes
• Evaluation and reporting

To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised and not be fazed when your plans need to change to meet schools’ needs (you will always have a Plan B).

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure)
• Training budget

If you join our team, you can expect to receive feedback like this from our students: 

"I see the world of work from a much more different angle now. I was confused before the programme, and I now feel more confident to approach professional people and to engage in conversation with them." 
[Student, M&G plc programmes]

*Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you should consider what you feel is a reasonable commuting distance for the team days in London and visiting partner offices (of which the majority are in London).

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for including: 

• Account management - working with corporate funders and balancing priorities, objectives and deadlines
• Project delivery - operational, event and logistics management
• Staff management 

This is an exciting time to join the London Museum on the journey towards opening the new museum at Smithfield in 2026. This role offers a unique opportunity to bring your business partnering expertise to the Museum and grow as the role evolves over the next few years.

As a Commercial Finance Business Partner, you will be a key member of the finance team working closely with finance and non finance colleagues across the Museum.

The main purpose of this role is to co-ordinate and deliver effective, consistent and timely business partnering to the Commercial and Visitor Operations teams and to the Trading Board.

Key duties are as follows:
• Providing effective monthly and quarterly financial reporting to the business, supporting the business through quarterly forecasting, annual planning and budgeting, and year end processes.
• Supporting and advising on specific projects and providing insightful analysis to inform decision making (e.g. the Docklands Masterplan, new museum Commercial Strategy).
• Collaborating closely with other Finance colleagues to strengthen and embed a business partnering approach to working with budget holders and to implement a process for measuring success

The role would suit somebody from a finance background who has a keen attention to detail and experience of successful finance business partnering with high standards of customer service and a collaborative business partner approach. This role sits within an experienced finance team and will report to the Head of Finance, being the key contact for the Commercial and Visitor Operations Teams.

Please get in touch with Holly Arrowsmith at Ivy Rock Partners with a copy of your CV for a confidential conversation about this opportunity.

The closing date for applications is Monday 28 October 2024. Shortlisted applicants will be invited to an interview from week commencing 4 November 2024

Job Title: Individual Giving and Supporter Care Manager
Reporting To: Head of Marketing
Manages: Supporter Care Officer
Location: Home-based (some travel across UK when necessary, including the Leicester office)
Contract: Permanent
Salary: £37,945.00
Hours: Full time (36 hours per week). Flexible working offered.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This is a key role within the marketing team at an exciting time of growth for the charity. You will be joining us at a development stage and will have a real opportunity to shape our supporter journeys and supporter care programmes across Home-Start UK. Be part of a movement focused on improving the long term outcomes of children across the UK, and help us grow, so that we can be there for every child who needs us.

The Individual Giving and Supporter Care Manager will develop and implement campaigns that build our supporter base along with retaining our existing supporters. Through compelling and personalised supporter journeys, you will ensure our supporters feel like our partners in ensuring that no child’s life chances are limited.

You will communicate effectively with our supporters and build a strong connection with them by placing supporter care at the heart of our work, while also engaging potential new supporters.

Reporting to the Head of Marketing you will be responsible for all supporter care activities and our acquisition campaigns. You will also manage the Supporter Care Officer and will create a supportive environment where you will help them achieve their objectives.

You will have experience of working in an individual giving/supporter care team or marketing role within the charity sector managing campaigns and supporter communications. With a proven track record in delivering successful campaigns, the ability to work to tight deadlines and with excellent attention to detail, you will be able to effectively manage key relationships internally and externally to deliver on campaigns with agreed time frames.

If this sounds like your type of challenge, we’d love to receive your application.

Closing date for applications: Thursday 31st October 2024, 5pm.
Interviews will be held virtually on the 1st and 2nd November 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns

The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.

Three key parts of the role would be working with:

- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.

- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further

- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.

The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

Main Responsibilities

Contribute to the achievement of the LWF and CUK’s strategic aims

· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.  

Develop and manage external relationships

· Develop and implement a stakeholder engagement plan to support and promote the project.

· Manage strong relationships with the project partners and funders to involve and update them on the project as required.

· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.

· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.

· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.

Build and manage projects and achieve work targets effectively

· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.

· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.

· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.

· Oversee the project being integrated into our CRM system and developing robust project management systems.

Learning, expertise, wellbeing and inclusion

· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.

· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.

· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.

· Develop and host employer facing events to gain insight and test appetite to support the development of this work.

· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.

· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.

Communications

· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.

· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.

· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.

· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work. 

Develop and manage internal relationships:

· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.

· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.

· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.

Generate income and resources

· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.

· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.

· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.

Key Skills 

EXPERIENCE AND QUALIFICATIONS 

Essential (E), Desirable (D)

Experience of building consensus between diverse stakeholders to drive progressive change (E)

A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)

Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)

Experience of conducting secondary research and writing reports (E)

Understanding of the importance of good research design (D)

Previous experience of developing and implementing new products, projects or services (E)

Experience of securing funds to deliver and scale up projects (D)

KEY SKILLS AND KNOWLEDGE

Excellent project management skills with the ability to juggle a wide range of competing demands (E)

Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)

Strong report writing skills and ability to share and disseminate knowledge with project partners (E)

An ability to take initiative and work independently across different teams (E)

Understanding of anti-poverty policy and campaigning (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Application Procedure

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions. 

We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.

Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.

Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks. 

Job Title - Finance and Billing Assistant

Contract - Permanent

Hours - Full time 35 Hours per week (However, we will consider part time 28 hours per week, flexible with days and hours to be agreed)

Salary - £24,000 to £26,000 FTE dependent on experience

Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ  

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About specific entity

One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is a specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy.  The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation.  Our Legal Practice Unit provides advice and representation under legal aid contract and through grant funding.  Our Policy and Practice Change Team promotes the rights of children, young people and families through training and capacity building to professionals and systems change through research, policy and advocacy.

CCLC’s Finance and Billing Team is based in our London and Colchester office. It is anticipated this role would be based in our London office working alongside the Finance and Operations Manager.

About the role

We are looking for a motivated, enthusiastic, multi-skilled Finance and Billing Assistant to support our busy practice.

The primary purpose of the role is to provide financial and administrative assistance to the Finance and Operations team, particularly focussed on increasing our Legal Aid billing capacity.  This may involve assistance with broader financial and administrative tasks in order to release the overall capacity of the whole Finance Team to increase efficiency and maximise Legal Aid billing.  From time to time, the role may also be required to provide general administrative and reception assistance, particularly for annual leave cover.

The role would suit an organised and efficient individual with strong IT skills who is looking to develop a career working within the charity finance or business support sector.  This would be a particularly rewarding role for someone with an appreciation of the important role legal aid advice and representation plays in securing access to justice for the most vulnerable in society.  Previous experience working in an administrative, operations or finance role would be desirable.  However, full training will be provided and ongoing support and supervision will be available and therefore it is most important that the successful candidate can demonstrate the ability to work independently and show initiative and problem solving skills. 

This is an office-based role and as such the successful candidate will benefit from being part of an experienced team.  However, whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Sunday 27th October 2024 23.59pm

Test and Interview date: Week commencing Monday 28th October 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Commercial Property Manager | 6-month FTC | £55,000 - £65,000 + benefits. London

For a large commercially focused charity in London, we're recruiting a Property and Asset Manager for a 6-month contract to manage the performance of their property assets portfolio and ensure the delivery of a high-quality service to all users. The portfolio is a mix of commercial freehold, leasehold and managed service sites in the UK and some internationally. The Property and Asset Manager will report to the Director of Commercial Operations and will lead the management of freehold and leasehold commitments and develop both short-term and long-term property strategies.

Main Duties:

• Manage the performance of the property assets and ensure a high-quality of service delivery for a mix of around 40 properties across its portfolio of commercial freehold, leasehold and managed services sits in the UK and internationally
• Establish KPIs for properties across the portfolio
• Contribute to a strategic review of rental income
• Establish a clear reporting process for the documentation and budget planning for management and forecasting of property commitments
• Creation of a policy and review schedule for the capabilities of property assets between corporate sites and training sites
• Carbon management and ESG best practices
• Management of business rates and the application of charity rules
• Management of negotiation with landlords, agents, and local authorities

Person Specification:

• Technical knowledge of building construction methods and materials, building defects, and building design
• Working knowledge of commercial premises statutory regulations
• Health and Safety legislation and the ability to apply legal requirements in the workplace
• Project management skills to manage Repairs and Planned Maintenance programmes
• Strong stakeholder management experience, in particular with Local Authorities, Board members, and Residents groups
• Ability to manage, monitor and plan financial resources, data and controls

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.