Clinical Support Officer Jobs in London
Refuge is the largest domestic abuse organisation in England. On any given day, our services support thousands of women and their children, helping them to overcome the physical, emotional, financial, and logistical impacts of abuse and rebuild their lives — free from fear.
We are currently recruiting for a Deputy Director, Technology who will be the lead technology expert for the organisation. This is a new role offering the scope to shape Refuge’s response to the technology challenges we face in executing our strategy and achieving our mission.
We are looking for someone with a proven track record in delivering high-quality IT support service through effective contract management of the recently appointed outsourcing company, including the resolution of any remaining on-boarding issues. You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation. You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages. And you will take management responsibility for Refuge’s well-established and respected Data and Performance team, ensuring we continue to report to funders on standards of performance across our services.
If this sounds like you, we’d love to meet you.
Closing Date: 09:00am 11 November 2024
Interview Date: 21 and 22 November 2024
The client requests no contact from agencies or media sales.
Location: London Southwark. Hybrid working (two days a week in the office).
Salary: £100K per annum.
Contract: Permanent, full-time hours
The Guy’s & St Thomas’ Foundation which supports the work of Guy’s and St Thomas’ NHS Foundation Trust, is seeking a motivational and empowering fundraising professional to lead a vibrant and ambitious fundraising team.
The Guy’s & St Thomas’ Foundation is an independent foundation that has been investing in a healthier society for more than 500 years. This role will be responsible for driving fundraising performance to raise income for the Foundation’s three hospital charities - Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity – to enable one of the largest NHS trusts in the country to continue its vital work.
This role will be critical for the delivery of an exciting and ambitious growth strategy for the Foundation and the Trust, to maximise fundraising capabilities and match those with the Trust’s long-term ambitions for healthcare and more equitable health. The role will work closely with the Executive Director of Charities and sits on the Senior Leadership team.
The ideal candidate will have a proven track record in delivering sustained fundraising income growth across multiple channels and of leading a fundraising operation within an NHS, charity, clinical, medical research or higher education organisation. They will have strong leadership skills to inspire and motivate high performing teams coupled with outstanding communication and interpersonal skills, and the credibility and confidence to interact with influential people at the highest levels in order to leverage support.
Candidates must be team players with approachability, sensitivity and tact, able to build collaborative and effective relationships both internally and externally. Finally, they will share the Charities collective mission to support Guy’s and St Thomas’ deliver better, fairer and faster healthcare for all - beyond what the NHS can provide.
Please click through to our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: Friday 1st November, 9am GMT.
This is an exciting opportunity for the right candidate to lead Open Door’s year-long "Impact and Evaluation" project, for which we have been awarded funding by The Prudence Trust.
The client requests no contact from agencies or media sales.
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.
You will lead Woman’s Trust income generation ensuring adequate income to sustain and grow the organisation, increasing its income from £1.3 Million to £3 Million in the next 3 years. While raising funds from multiple income streams, focus growths areas will be statutory and Trust and foundation funding securing six-figure, multiple-year grants and contracts. You will effectively communicate our services and campaign our aims aligned to our strategic priorities.
You will oversee the development and implementation of the fundraising strategy and the funding pipeline; ensure the maintenance and development of excellent relationships with current and new funders, stewarding grants and reporting back; review, update and develop service budgets; oversee the submission or coordination of quality bids, approaches, and events.
As a member of the senior leadership team, this post will work cross departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Senior Trust and Foundation Manager and Fundraising Officer. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.
Hours: 35 hours per week (28 hours will be considered).
Location: Office based with remote working available – minimum of 50% of working hours in Woman’s Trust Office, Edgware Road/Paddington, NW1.
In return, you can expect exceptional career satisfaction plus an excellent package of benefits including:
- 25 days holiday + 3 days in December + Public holidays (pro rata)
- 3% pension contribution
- Employee Assistance Programme
- Cycle-to-work scheme
To find out more and apply with your CV, please visit our website via the apply button.
Closing date: 9.00am on 11th November 2024.
Interviews will be held on 14th and 15th November 2024.
We will conduct interviews on a rolling basis. Please note, if an appointment is made before the deadline, the post will close early.
This post is open to women only. The Equality Act 2010 pursuant to Schedule 9, Part 1 applies.
This is an opportunity to join Refuge as a Team and Rota Administrator for the National Domestic Abuse Helpline. The National Domestic Abuse Helpline is Refuge’s largest service. We have a busy team of Helpline Advisers working around the clock to support our callers, 24-hours a day, 7 days a week, and a fantastic pool of volunteers. We are looking for a highly organised, experienced Administrator who is passionate about ending domestic abuse and has great knowledge of GDPR legislation, to help us improve our systems and manage some of the day-to-day processes that make our work possible, including our complex rotas. This is a new role, and the post-holder will have the opportunity to shape how we do things, as well as playing a critical part in our life-saving work.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm
Key Responsibilities
- Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
- Deputising for the Director in security matters as required
- Operation of the ISMS and Data Protection processes
- Managing risk register, preparing for management review meetings
- Developing/maintaining controls and ensuring they are implemented across the organisation
- Refining our security KPIs and maintaining them
- Proposing actions from KPIs, events and incidents and coordinating resultant work
- Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
- Ensuring secure endpoint and cloud posture
- Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
- Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
- Feeding into training and awareness programmes and improving security culture
- Preparing for audits and carrying out remediation work
- Working with the Director to create, maintain and manage policies and ensure compliance
- Planning and participating in incident response exercises
- Managing major incidents and conducting post mortems/reviews
Person Specification
Essential
- Experience of risk management
- Working knowledge of security standards and frameworks, particularly ISO 27001
- Knowledge (and preferably experience) of GDPR and DPA 2018
- Experience of incident management
- Excellent knowledge of high level security concepts and best practice
- Excellent documentation skills, including policies and standards
- Knowledge of the following areas (deeper experience of one or more preferred):
- Endpoint security
- Network security
- Cloud security
- Application security
- Identity and access management
- Secure distributed working practices
- Excellent written and verbal communicator
- Ability and desire to learn new tools, skills and consider other perspectives
- Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
- Ability to manage own time, confirm priorities and expectations
- Independent worker who knows when to ask questions
- Comfortable working with the wider team and organisation
- Comfortable dealing with ambiguous situations and objectives
Desirable
- Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
Exposure to ITIL (ITIL Foundation or higher preferred) - Experience in one or more of the following:
- Cloud (AWS preferred)
- Salesforce
- SSO & federated identities
- Network security, SASE & VPNs
- Endpoint security
- Infrastructure security and best practices
- Working knowledge of encryption technologies
- Password management and access control
- Security training and awareness
- Secure distributed working practices
- Securing domains
- Detection and response, with excellent troubleshooting skills
- Working knowledge of one or more of these tools/products:
- Salesforce
- JIRA & Confluence
- Mac/iOS & ChromeOS
- Windows/Office365
- Google Workspace
- Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
- Decisive, proactive, knows when to check the boundaries
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
About this role
We are pleased to advertise for a Head of Death Penalty Projects- US to oversee our work against the death penalty in the United States of America.
Reprieve has worked against the death penalty since our founding. In recent years we have built a particular specialism in issues relating to lethal injection, the most popular execution method in the US. Lethal injection has been touted as more humane than other methods – a modern, clean, clinical way to execute. This couldn’t be further from the truth. Lethal injection executions go wrong more often than any other execution method, often resulting in prolonged and torturous executions, commonly known as “botched” executions. Through our work we aim to dispel the myth of the humane execution, working with allies across medicine, business and other sectors to end the misuse of medicines and medical technology in executions.
The existing portfolio of work includes litigation, investigation and analysis, corporate engagement, a wide range of public and private advocacy, and developing and maintaining world-leading expertise on execution methods, particularly the jurisprudence and science relevant to lethal injection.
Contract, location and salary
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance.Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. There is the opportunity for international travel in the role.
Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website.
Full details and how to apply
Please see the job description for full details including a person description. Applicants should complete and submit an application form, and the deadline for applications is 17 November 2024. Applicants must have the right to work in the UK currently and for the duration of the contract.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
- Demonstrates strong financial literacy and business acumen.
- Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
- Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing multiple projects.
- Experience of managing staff and volunteer teams.
- A strong understanding of community food programmes.
- Demonstratable history in achieving targets.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: December 2024 or January 2025
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for Employment Support, Southwark & Lewisham Women’s Service and Together community projects. This role also oversees Marketing & Communications and Partnerships. It will work closely with the Fundraising Manager and is the Safeguarding Lead and the Equalities Lead
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- To play a significant role in the pastoral care and wellbeing of staff and volunteers ensuring they feel supported and safe at work and have access to wellbeing support
- To develop and deliver services supporting women affected by the criminal justice system and for local women seeking support, information and community.
- To develop and deliver contracted services to enable people to gain employment.
- Expand the offer to reduce isolation and increase community cohesion as well as tackle some of the barriers facing people.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing contracts.
- Experience of managing staff and volunteer teams.
- A strong understanding of the community, employment, women’s or criminal justice sectors.
- Experience of establishing new contracts.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: ASAP
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria.
You may submit your personal statement in writing, or via video.
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.
With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.
The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check
Closing date: Sunday 3rd November (11:59pm)
Likely interview date: Monday 13th November
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Strategic Reputation Manager
Full Time/Fixed term contract for up to 6 months
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,500 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
St John Ambulance is recruiting an experienced communications professional who has a specialism in reputation management, for a six-month, full-time contract.
As Senior Reputation Manager you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing and mitigating organisational reputational risk. Being a top-class stakeholder manager and a highly effective influencer, you'll be able to quickly build relationships across a large, complex organisation. You will manage and participate in on-call communications rota, write reactive statements and brief senior leaders on an appropriate course of action.
About You
You will be a senior PR specialist, with demonstrable experience of reputation management in a complex organisation or business. You’ll be happy to hit the ground running and confident working closely with senior internal stakeholders including the CEO.
About the Role
- Responsible for enhancing and protecting the charity’s reputation, advising on the best course of action, assessing risks and briefing senior leaders as appropriate.
- Manage and be part of the out of ours on-call rota, which manages any potential negative media coverage
- Creating proactive statements for any incidents that are arising.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Are you committed and motivated about improving access to quality healthcare? Do you have a proven track record in managing private healthcare networks and driving innovation? MSI Reproductive Choices (MSI) is seeking a dynamic Director to lead our efforts in developing sustainable, high quality, private sector facility based health services and expanding access to critical reproductive health care across Africa and Asia.
The Opportunity
In this pivotal role, you'll be at the forefront of developing and implementing MSI's sustainable success model for our clinic and maternity services. You'll drive innovation, shape best practices, and contribute to the global conversation on private sector health strengthening. Your expertise will directly enhance the sustainability and effectiveness of our service delivery channels but will also help to raise standards across the sector. Specifically, as our Director for centres and maternities you will:
- Spearhead the development of operational best practices collaborating with a cross-functional team of experts.
- Design and test innovative business models and channel innovations, providing guidance to both country and regional implementation specialists
- Provide strategic guidance on health financing models and revenue cycles to optimise our financial sustainability.
- Lead external engagement efforts, representing MSI at conferences, publishing articles, and contributing to sector-wide learning on the private sector
The Director is a member of the Senior Leadership Team of MSI and is a member of the Technical Services Team. This role reports to the VP & Director of the Technical Services Department. There is a high level of interaction with MSI’s Executive Team, Regional Directors, Medical team and country teams. It is a full-time role, based out of London or core countries where MSI has an operating entity, with possibility of remote work for exceptional candidates. This role will require extensive travel to MSI Country Programmes in Africa and Asia.
The ideal candidate for this role will bring a unique blend of technical expertise, strategic thinking, and leadership skills to drive our mission forward. We are looking for:
- Clinic/maternity healthcare management specialist who excels in commercial financial acumen, optimising centre efficiency; appreciates and upholds clinical governance; and cares deeply about client experience. You will bring a strong skillset that spans these areas and your expertise should seamlessly blend patient-centric care with cutting-edge digital solutions. This expertise has ideally been developed by running a clinic or maternity facility.
- Strong expertise in health financing models for revenue: able to analyse and interpret external partners financial statements and reports; possessing an in-depth understanding of healthcare delivery systems and payment models; familiarity with health insurance products and reimbursement mechanisms; and awareness of current trends and innovations in private healthcare financing.
- Strategic acumen: We're seeking a strategic thinker who can translate complex data into actionable insights. You should be adept at identifying unmet consumer needs and market gaps. Your ability to anticipate future scenarios and develop innovative responses to a rapidly changing private sector is key.
- Leadership: The role requires exceptional leadership skills, particularly in "boundary spanning" – the ability to inspire and facilitate cross-disciplinary collaboration. You should be comfortable working across cultures and at all levels of organizations, (including the Executive Team at MSI), building trust and fostering collaboration among team members, partners, and decision-makers. You should possess a track record in achieving ambitious goals at a senior level.
- Communication: Your communication skills should be excellent, allowing you to present complex ideas with clarity and confidence in various settings, from international meetings to practical technical workshops. We are looking for someone who can tell compelling data-driven stories, translating technical information for both expert and non-expert audiences.
- Problem solving and analytical thinking: You should bring highly developed critical thinking and problem-solving skills to the table. We need someone who can approach complex issues methodically, identifying patterns and trends in information, and proposing practical, innovative solutions. Experience in developing new models to enhance performance will be essential.
If you're passionate about making a global impact on sexual and reproductive health and rights, and you possess this unique blend of skills and experience, we want to hear from you. Join us in our mission to leave no one behind in accessing crucial SRHR services.
If you're ready to leverage your healthcare management expertise to drive meaningful change on a global scale, we want to hear from you. Join MSI and help us create a world where every person has access to the reproductive health services they need.
Please see attached the job framework on our website.
Location: London Support Office (hybrid working - 2 office days per week) or where any MSI country programme operates.
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent
Salary: £66,200 – £86,700 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 12
Closing date: 7th November 2024 (midnight BST). Interviews may take place before this date for exceptional candidates.
*MSI is committed to creating an inclusive environment with a diverse workforce. We are an equal opportunity employer and are especially keen to encourage applications from underrepresented groups.*