Administration Jobs

Community Programmes Assistant – 12 Month Fixed Term Contract 

The Postcode Lottery raises funds for good causes. Together with our partners and everyone who participates in the lottery, our staff members all work towards creating a better, greener and more socially inclusive world. Would it make you proud to contribute towards this amazing mission as a Community Programmes Assistant? Join our international team at the Postcode Lottery Group in the Netherlands, Germany, Norway, the UK and Sweden! 

Each year, the Community Programmes Team process thousands of applications for funding and work across 6 x Trusts. Over 4,000 good causes were supported last year by these Trusts for good causes across Great Britain. Reporting to the Community Programmes Advisor, you will work across 6 x Postcode Trusts (Postcode Trust, Local Trust, Community Trust, Society Trust, Neighbourhood Trust and Places Trust). This role will support the Community Programmes funding cycles, grant holders and applicants and support with processes involved in distributing grants to good causes across GB. 

"This role supports so many charities and good causes across Great Britain and every day is very different all while celebrating the ethos and values of People's Postcode Lottery funding. In this role you get to see firsthand the impact that funding raised by players has along with directly supporting groups throughout their funding journey." Tim Hunter, Community Programmes Officer

Your tasks:

• Answer enquiries from good causes by email, letter and telephone for the 6 Community Programme Trusts. This includes providing advice on our funding programmes and supporting applicants and grant holders
• Booking and setting up meeting rooms, this involves supporting the preparation of papers, making refreshments, minute taking and arranging travel/accommodation
• Use Salesforce effectively, efficiently and consistently to assess funding applications up to the value of £25,000, complete due diligence checks, review and reply to evaluations, update records and create reports
• Assisting in organising ‘how to apply for funding’ workshops including presenting to potential applicants in front of audiences of up to 100 people and supporting Community Programme Officers with external event planning
• Oversee and maintain the 6 x Trust websites to ensure content is accurate and up to date, this will include creating content after each funding round

Your qualities: 

• Extremely organised working to tight deadlines along with good oral and written communication skills, able to take minutes, draft reports, prepare presentations and bring solutions when challenges arise
• Pro-active approach with a can-do attitude. This will involve being a strong team player, supporting team members with their workloads, bring new ideas to improve processes, able to work under pressure, managing own workload and juggling priorities and deadlines
• Experience in a similar role and passionate for smaller charities and good causes with voluntary sector experience/ good knowledge of the charity sector in GB
• Strong working knowledge of Microsoft, e.g. Word, Excel and PowerPoint
• Analytical and problem-solving skills and the confidence to make decisions within the parameters defined by the Community Programmes Advisor

Benefits of working with us:

You will receive a competitive salary, join an excellent pension scheme and benefit from private medical care. 

We have a strong culture of learning and development. Our Lottery Academy offers an extensive range of training programmes and courses. There are also many career opportunities in the UK and abroad.

We enjoy working with one another. We regularly arrange social activities and organise our Christmas breakfast at the end of the year, a date that everyone looks forward to, where we look back proudly at what we’ve achieved together. 

Your wellbeing is important to us. That’s why we offer a variety of options including an inhouse gym, with an optional weekly massage, and access to mental health support services. 

You’re regularly involved in the work carried out by the charities thanks to the funds we raise for them. This includes volunteering, project visits, presentations in our seminar space, and an invite to the annual Gala event attended by the organisations we support.

Your future department:

Charities are at the heart of the organisation and this position is crucial in helping to deliver the wide-ranging, exciting and incredible work funded by our players.

In 2024, our players support for charities was over £1.3 billion and this is anticipated to increase in the years ahead. With this growth comes greater responsibility. We are committed to ensuring that our players remain connected with the causes they help support. As a funder, we also remain faithful to our funding principles and ensure that we are an enlightened partner in our efforts to make the world a better place for planet and people.

Each year, the Community Programmes Team process thousands of applications for funding received several local community focused Postcode Trusts. Thousands of good causes were supported last year by these Trusts for projects across Great Britain.

Your future employer:

The Postcode Lottery Group is an international organisation with a social purpose. We set up and run lotteries to raise funds for a fairer, greener, healthier world.

Our players win prizes together with their neighbors and raise money for charity together – it’s a win-win! 

Postcode Lottery players have now raised over €12 billion for thousands of charities since 1989. We’re the 3rd largest private charity donor in the world. 

Every day, more than 1,500 team members in Great Britain, the Netherlands, Sweden, Germany and Norway are helping to raise €2.3 million for charity partners. 

People are at the heart of what we do. Whether it’s our team, our players or the thousands of good causes supported, our aim is to play our part in creating a fairer, more equal world. We are open to ideas and are committed to creating a culture that is inclusive, representative and celebrates diversity in everyone. But we are not perfect. We will always strive to do better – that’s just who we are. 

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

We are seeking a self-motivated, confident HR Administrator with excellent organisation skills to be the first point of contact for general HR queries, supporting a busy team, as well as supporting the end to end process for recruitment and onboarding.

People & Culture Assistant
Reference: 2397
Location: Mentmore Terrace, London Fields. NCB promotes a hybrid, flexible way of working, staff can work remotely for part of the week if they wish and, in the office, or face to face for at least 2 days per week.
Status: Permanent, 35 hours per week
Salary: £24,721 (Band 2) with generous benefits package including 30 days annual leave plus Bank holidays and 3 days of Christmas closure

We need a solution focused person with strong numeracy and IT skills, experience of using HRIS (HR information systems/databases) would be desirable.

This role is a fantastic opportunity for a strong administrator looking to develop a career in HR.  If you are looking to be involved in wider aspects of this work, there will be opportunities to support the teams and be involved in larger projects.

Applications close at 08:00am on the 16th September.
Please quote the job title and reference number 2397 in your application.

CV's will not be accepted.

Assessment and interviews to be conducted week commencing 23rd September 2024.
Please note that only shortlisted candidates will be contacted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

NCB is an equal opportunities employer and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve and we know that greater diversity will lead to even greater results for children.

No agencies please.

We are looking for a highly motivated individual who understands the value that youth work, sport and positive activities can add to people and their communities. The role of the Youth Worker will be an important addition to the London team and provide programme support to ensure that young people who are engaged in these programmes are supported.

The role of the Youth Worker plays an important role in the planning and delivery of weekly sessions to ensure they are needs led and are supporting the young people who are engaged to achieve their outcomes. The Youth Worker will play a crucial role by supporting the wider team when required to deliver sessions, support with administrative tasks and build relationships with community partners to ensure the young people have access to as many opportunities as possible.

DUTIES AND ACCOUNTABILITIES

• Develop relationships and communication channels with young people.
• To support with the delivery of ACN youth programmes in London.
• To support the wider staff team in the development and execution of session plans to include workshops and sessions that are needs led to aid with improving young people’s knowledge and understanding of relevant issues e.g. sexual health, employability and mental health etc.
• To support the recruitment and engagement of young people to ACN programmes.
• To build positive working relationships with youth workers and community partners to achieve the best outcomes for young people on all programmes.
• Manage groups of young people and be responsible for their care, safeguarding them whilst they are participating in activities.
• Promote and encourage empowerment within all sessions.
• To support the wider team with programme related administration completing relevant documentation and ensuring it is accurate including updating our monitoring and evaluation system.
• To work with the wider team to evaluate and record the impact of sessions and workshops that are being delivered.
• Promote volunteering and engage with young people to take part in opportunities.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

This is a key role in the Operations department. You’ll be providing financial, administrative and coordination support to the Nutrition Team so we can play a role in ending hunger. You’ll support business development, track our finances, monitor our UNICEF contracts as spot areas for improvement in all we do.  You will also have the opportunity to develop your technical skills in project design, literature review, drafting and editing of learning documents.

You’ll also engage with other teams within Action Against Hunger UK (e.g. finance,) the Senior Operations Co-Ordinator and Action Against Hunger’s International teams (country level, HQs) as relevant. 

As part of the role, you will focus on day to day administration tasks (raising invoices, timesheets, etc.), attend technical meetings with the Head and Deputy Head of Nutrition, track the progresses of the different contracts and support the team on specific technical tasks.  You will work with a very caring team which holds kindness and professionalism at its core.  For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing Date: 13 September 2024 at 23:00 Interview Date: Between 16/09/2024 and 07/08/2024

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Legacy & Individual Giving Assistant - Derby

Full time role - 37 hours per week 

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.

We are here to help people to live later life well.

Could you be the person to join MHA as our Individual Giving & Legacy Assistant as we continue to enable people to thrive in later life?

About the Role
An exciting opportunity has arisen to join the MHA Fundraising department as the Legacy & Individual Giving Assistant.

Reporting to the Legacy & Individual Giving Manager, you will be a key member of the Fundraising team at MHA. It is a wide-ranging role that will be crucial in making sure that the team meets their aim of increasing income from individuals and securing future income from gifts in Wills.

Your strong administration skills will enable you to assist the team in the delivery of the legacy and individual giving programmes, providing the high-quality administrative support that underpins all of the activities that are implemented. This will include providing excellent supporter care through all communication channels and being the first point of contact for related fundraising enquiries. This is not solely an administration role though. You will have opportunities to develop your marketing and fundraising skills through your involvement in a variety of activities, such as, appeals and campaigns, digital marketing, events, supporter care and internal communications.

There will also be opportunities to work on ad-hoc projects, collaborate with the wider Fundraising team as well as other departments across the charity.

For more information on the role please see the attached Job Description.

About You
With a proactive, high-energy and enthusiastic approach you will enjoy working as part of a team. You will have excellent communication skills, which you will use in building relationships with colleagues, supporters and service users, showing empathy and sensitivity at all times.

In addition to strong administration skills, and a keen attention to detail, you will have experience in planning and coordinating your own workload and enjoy taking on extra challenges such as ad hoc projects.

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.

About us 
Methodist Homes (MHA) is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 19,000 older people. We understand what it takes to help people live later life well through our care homes, retirement living schemes and community groups.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for and their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers, regardless of faith, background or belief.

We offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to chaplaincy and pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits including a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire.  In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

“Agencies: Please note, MHA do not accept unsolicited CV’s from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV’s from agencies that have been appointed and briefed by MHA’s central Talent Acquisition Team.”

Sightsavers is looking for a part time Global Security Intern to support their Global Security team. This is a great opportunity to gain experience and practical skills in global security within international development.

Location: UK remote - occasional travel to Haywards Heath, negotiable 

Salary: £21,840.00 per annum (real living wage) 

Contract: Three-month fixed term contract 

Hours: Part-time, flexible working. Two and a half days each week with flexibility around working pattern.

About the role

The role will invovle research, administrative and project work. It is a great way to develop your skill set and gain experience within international security and risk management at an international level. This internship offers practical, hands-on experience in global security and would be ideal for someone with a passion for safety and security with excellent research, reporting, analysis and presentation skills. 

Responsibilities

· Maintaining and updating Sightsavers online security training modules

· Researching and writing country security context analyses for upcoming projects

· Maintaining and updating country security plans for Sightsavers operating countries

· Providing written analysis of current security issues for the management security report

· Drafting template documents when required by the security team

· Support the global security team when engaging with the Security Focal Point network

Please read the full job description for further details. As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Skills and Experience

• Relevant work experience in international security (for example global travel management, international logistics, Government services, military) OR a degree (or equivalent) in a related field (for example intelligence, security, risk management, conflict studies, international relations).
• Proven ability to research and analyse information accurately, producing high quality written work.
• Proficiency in Microsoft Office products, including Excel, PowerPoint, and Word.
• Experience with administrative and general office duties.
• A flexible and adaptable way of working, with an obvious interest in the INGO field/international security sector.
• Fluent in written and spoken English
• Able to travel very occasionally to the office in Haywards Heath desirable

About you

The ideal candidate will be dedicated and detail-oriented  with a keen interest in international security and safety. The role will involve conducting thorough research, writing and analysing security incidents, data, and reports, as well as maintaining and updating security documentation. You will also handle general administrative duties as required by the security team. So if you enjoy a varied and security led opportunity this could be the ideal internship for you.

Benefits

Sightsavers offers some fantastic benefits that includes a generous annual leave allowance, contributory pension, cycle to work scheme, discounted gym membership and wellness discounts. If you choose to work from or are visiting our collaborative, modern office space, it is a short 20 minute train journey from Brighton or 45 minute train ride from London.

Next Steps

To apply for this exciting new opportunity, please simply click on the Apply icon on our portal. We are particularly interested to understand your motivations in applying.

Please note there is an expectation you can occasionally travel to our offices in Haywards Heath, West Sussex (RH16 3BW).

The evaluation process is in two stages. Shortlisted candidates will be invited to complete an online written task, lasting up to one hour. Candidates successful at this stage will then be invited to attend a virtual Microsoft Teams interview, also lasting up to one hour. We intend to conduct interviews from week commencing 16 September 2024 onwards.

The deadline to complete and submit your application is 10 September 2024 at 23.59pm GMT UK. Please complete your application in English.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

We are looking to recruit an Assistant Curator to join our team based in London. You will join us on a full-time, permanent, and in return, you will receive a competitive salary of £25,500 per annum.

This is a hybrid role.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

Purpose of the Assistant Curator role is to:

• To support the work of the Archives and Library team in enabling access and understanding of the collections
• To assist in looking after the Archive and Library collections to ensure their development and preservation
• To assist cross-departmental teams in the delivery of the Museum’s vision and Strategy 2030
• To undertake research and disseminate knowledge in support of the Museum’s programmes

Key responsibilities of our Assistant Curator include:

Access and Research 

• Facilitate access to the collections and information relating to and contained within them according to Department policies and procedures
• Answer requests for information received from Museum colleagues, visiting researchers and external enquirers within agreed timeframes
• Supervise and assist researchers using the Museum’s reading room. • Disseminate knowledge through the delivery of agreed and supported outputs including but not limited to the undertaking of outreach activity, exhibition and digital content
• Build and enhance your knowledge of RAF history including the development of knowledge of the collections held by the Department
• Contribute to the Museum’s Research Programme by undertaking research and through the delivery of agreed and supported outputs including, but not limited to, talks and blogs 3

Stewardship 

• Assist in caring for the Museum’s Archive and Library collections as directed and in accordance with Museum policies and procedures as well as sector best practice guidelines
• Assist as directed in developing the Archive and Library collections through the acquisition and disposal of material and liaison with stakeholders
• Document and catalogue the collections to enhance access and research use in line with Museum policies and procedures and Spectrum standards.
• Contribute to the Museum’s digitisation programmes, undertaking digitisation of documents, recording metadata and uploading to the Museum’s databases

Administration and Departmental Support 

• Supervise volunteers as required
• Collect data and provide reports both in writing and through presentations and discussion as required
• Contribute actively to business risk management and Health and Safety management
• Support cross - departmental teams as required.

What we are looking for in our Assistant Curator:

• High level of knowledge related to Museum practice and administration gained through employment or a relevant qualification.
• Experience of using Collections Management systems, including Collections Management databases
• Demonstrable experience of working with archive and library collections
• Excellent written and verbal communication skills
• Excellent Microsoft Office software skills
• Demonstrable experience of working within a team

Closing date for applications: 19 September 2024 at 12 noon

Interviews will take place on: 1 October 2024

If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Assistant Curator role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Interviews: 11/09 in our Glasgow Centre

For more information or to apply, please click 'apply now' to be directed to our website.

The Prince's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Coordinator to join our team in our Glasgow Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Glasgow Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Glasgow Centre, this is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3087 

Job title: Employment Adviser

Location: Hybrid. Involves regular travel within Liverpool to provide in-person support to clients (approx. 1-2 days per week), and travel to Manchester office for team working (approx. once per fortnight as a minimum)

Salary: £24,000 - £26,500 

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: Permanent

Language Requirements: Fluency in English and at least one target language is desirable e.g. Arabic, Cantonese, Amharic, Dari, Farsi, Kurdish, Pashto, or Tigrinya.

Purpose of the role:

We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.

You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work. This involves working with clients to produce individual action plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.

You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty.

You will also work with specialist referral partners to support clients to overcome complex barriers to employment. We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 1st September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment. Previous applicants need not apply.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working that build on our collective strengths. We provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community support, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives. Our integrative approach is based on the concept of ‘Recovery Capital’, a whole-person approach taking into account physical, cultural, social, human and spiritual factors and assets.

With a new corporate strategy and ambitious plans to develop a new brand, new services, and a new innovative approach to charity retail and building links with the community, it’s an exciting time to join SCT.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.

Role and responsibilities

We are recruiting for a Community Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT. As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The successful candidate will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.

Your duties will include the following in order to assist the Assistant Shop Manager and Shop Manager:

• To achieve maximum sales at all times.
• To ensure that a high standard of service to customers is maintained at all times.
• To maintain a high standard of display both in the shop and in the windows.
• To ensure that the shop is clean and tidy at all times.
• To ensure merchandise is clearly ticketed, sized and priced.
• In consultation with the Shop Manager and Assistant Shop Manager, arrange shop fittings to make the best use of space and to maximise sales.
• To rotate stock so that no garment remains on the rails for longer than the specified rotation period.
• To open and close the shop as specified by the Shop Manager.
• To recruit and train volunteers to ensure they are able to perform tasks efficiently and effectively.
• To complete all paperwork correctly and promptly.
• To reconcile each day’s takings, keeping a clear and accurate record and pass them onto the Administrator for banking.
• To control all shop expenses within the budget agreed with the Shop Manager.
• To ensure adequate stocks of necessary supplies are available by ordering on a regular basis.
• To ensure that all sales are correctly recorded.
• To ensure all money is kept secure.
• To keep valuable donations in a secure place.
• To be flexible when tasks not covered by the job description have to be undertaken.
• To comply and follow SCT policies and procedures.
• To be willing to cover at other shops when, and if, necessary.
• To keep stock rooms clean and tidy.

Person Specification

Skills and Knowledge

• Good literacy and numeric skills
• Good team working and interpersonal skills
• Good verbal and communication skills
• Flexible approach to work with the ability to co-operate with other members of staff.

Experience

• Retail experience
• Experience of working with donated goods
• Charity shop background
• Working with and recruiting volunteers

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Doncaster. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Doncaster.  Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account on our website.

Important Dates:

Closing date for applications: Midnight on 1st September, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Interviews: Belfast Centre - 09/09/2024

For more information or to apply, please click 'apply now' to be directed to our website.

The Prince's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Coordinator to join our team in our Belfast Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Belfast Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Belfast Centre, this is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3111 

As an Engagement Centre Assistant, you’ll care for our supporters and guide them through their journey with Compassion. You’ll answer incoming enquiries and initiate outgoing enquiries by phone, SMS, email, letter, live chat and social media. You’ll help our supporters grow in engagement with their sponsored children and Compassion’s ministry. 

By doing this well and delivering excellent customer service, you’ll encourage our supporters to participate fully in the global movement of Compassion so that together, we can release more children from poverty in Jesus’ name. 

Key Responsibilities

• Actively maintain and promote Compassion UK’s Christian ethos and values 
• Build relationships with supporters to ensure they are known, loved, connected, and ignited to action.

The successful candidate will have:

• Customer service experience.  Demonstrated ability to engage customers and manage their inquiries effectively. 
• Core computer and administration skills. Experience with basic office systems such as Outlook, Teams, and Word is required.   
• Able to work independently and as part of a team. Pursues targets, maintains quality, and handles challenging inquiries with patience, prioritising supporters' interests. 
• A great listener and communicator. Actively listens, balances friendliness with professionalism, adapts communication, and clearly explains complex situations.
• Adaptable, flexible, and resilient.  Comfortable in fast-paced settings, meets objectives with high quality, handles tough inquiries patiently, and adapts to flexible schedules to prioritise supporters. 
• There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)

Location, hours and benefits

Office-based at Compassion House, Fleet, Hampshire
*Hybrid working is offered as a benefit, with a minimum of 40% of hours in the office.
 For example, on a 35-hour contract, office presence will be required for 2 days in the office  

Hours
Full-time | 35 hours per week OR

Part-time | 21 hours per week 

You will be contracted to work between Monday to Saturday between 08:00 – 18:00, allowing for workload variations. However, the general working week will be Monday - Friday. 

In return, you will get
 

• Flexible and sociable working environment
• Free parking
• Access to Compassion House gym with shower facilities
• Time in Lieu offered
• Pension scheme with 10% employer contribution
• Income Protection & Group Life cover
• Private Medical & Dental cover
• Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
• Tea and Treat Tuesday
• Fully equipped kitchen area, with lunch and break out areas 
• Hot-desking, sit where you want, when you want
• Weekly team prayers and devotionals
• Compassion updates and worship events
• Casual dress code

Apply by
10am on 16 September 2024
Interviews will be conducted as applications are received.

*Please submit your application as early as possible as Compassion UK reserve the right to close this vacancy early. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.

Please note that we can only consider applicants who presently have the right to work in the UK.

Triage Co-ordinator

• Salary details: £28,000- £31,000
• Location: Hybrid – Rugby office/homebased
• Hours per week: 35 hours
• Vacancy type: Permanent

caba's purpose 

As an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances. Our vision is that everyone in the ICAEW community can fully participate in life. 

your job purpose

Provide triage and administrative support to our direct support team, managing multiple enquiry channels, referral forms and invoices for service users accessing support through our service partners and updating their records on our CRM to ensure we have accurate records to enable them to deliver efficient and effective support to service users.

your key responsibilities 

service user support

• act as the first point of contact for enquiries, confirming service user eligibility, contact details and consents, and preparing their case files for support
• deal with service users who may be vulnerable, living with a physical or mental health condition, in financial hardship, long-term sickness and crisis situations
• complete and submit partner referral forms within 2 working days using information on our CRM so that service user can access services in a timely, professional and friendly manner
• answer telephone calls received by the charity, answering queries and redirecting calls in a professional and friendly manner

CRM database

• create new and accurate electronic service user files and assist the team in maintaining accurate records by inputting data to the caba CRM database
• update CRM records of service user cases, closing them down when service provision has been completed
• email service users updates and key information about the services they are receiving from the charity to keep them informed and able to fully participate

general administrative support

• create, update, and maintain support service purchase orders and usage, liaising with the service providers accounts teams when appropriate 
• provide administrative support to our team of Support Officers by managing enquiries and contributing to the smooth running of our internal support services 
• provide administrative support to our case management officer by completing referrals to partner services

why caba?

You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays. 

We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. Many of our colleagues have varied working patterns so we’re open to talking about the flexible working arrangements that could work for you. 

interested?

Take a look at the job description for full information. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form. 

If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.  

**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check

Deadline for applications: Interviews will be held on a rolling weekly basis with a cut off of 21st September 2024.