Business Administrator Jobs

We are looking to recruit a coordinated, efficient, and enthusiastic Administrator to join us at the Royal College of Radiologists (RCR) as our CRM Team Administrator. The RCR is undergoing a big system change and the CRM Team Administrator will help support the project by providing excellent administrative, engagement and testing support to the Digital Products Owner for the new CRM system as it develops.

The successful candidate will be joining our high performing CRM team and have responsibility for the day-to-day operational management of administrative processes. You will also provide an enthusiastic customer service. As a confident and coherent communicator, you will act as an internal liaison and support to staff as the CRM develops, coordinate enquiries and feedback in an efficient and timely way.

As the CRM Team Administrator you’ll play a pivotal role in helping us maintain and enhance our customer relationships and ensure that the team operates smoothly and efficiently.

What you’ll do:

• Coordinate enquiries from users/staff for the CRM product throughout development and delivery.
• Support the documentation of processes and mapping exercises for the CRM project and any other administrative support associated with the project.
• Arrange and manage project meetings.
• Coordinate ongoing training and induction of new staff to business systems (CRM) as they are implemented.
• Support the development of tools and training materials across services.
• Help to monitor any shared inboxes and the CRM helpdesk, ensuring enquiries are directed to the relevant team member.

What you’ll need:

• Experience of team or project administration.
• Experience of working with a project team.
• Effective interpersonal skills and customer service.
• Strong communication skills.
• Proficient user of Microsoft packages. 
• Excellent organisation skills

If you are looking for an impactful role in a medical charity with a great cause and ambitious goals, then please find out more about the role, the RCR and instructions on how to apply in our CRM Team Administrator candidate pack. 
 

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Are you ready to join our dynamic team as a Directors assistant and business support and unlock your potential and opportunities?

Girlguiding is seeking an experienced, proactive Directors assistant and efficient business support to provide comprehensive support to  executive directors enabling them to operate efficiently and effectively as part of executive leadership team.

You will be required to provide the highest quality assistance and administrative support as well as acting as the initial point of contact. You will need to be a master organiser with excellent communication and time management skills. You must have great attention to detail, excel at managing competing priorities and be able to handle confidential information with discretion and tact, and build effective relationships with a diverse range of stakeholders.

In our ideal candidate we are also looking for substantial experience in providing comprehensive secretariat support for meetings.

We encourage candidates fulfilling the criteria to apply for this position.

We are seeking an experienced and dynamic Business Manager to oversee the day-to-day operations of the CIC delivering the business support services which underpin the strategic growth of our organisation.

The Business Manager will be responsible for financial management, operational efficiency, HR, and ensuring compliance with relevant regulations. This role requires a proactive individual with excellent leadership, communication, and organisational skills.

Key Responsibilities:

Operational Management:

• Oversee daily operations, ensuring services are delivered efficiently and effectively

• Develop and implement operational policies and procedures to enhance service delivery and to comply with stakeholder contracts and agreements and  all relevant regulations and legal requirements.

• Oversee programme administration processes to ensure the efficient management of these areas

• Monitor and evaluate the performance of services and programmes with the Management Team. Coordinate the delivery of effective Management Information and analysis of Appeer operations for regular review by the CEO and Board

• Ensure all necessary IT software, hardware and resources across the organisation are implemented and managed well, securely and up-to-date.

Financial and Funding Management:

• Oversee financial reporting, including monthly management accounts, and ensure compliance with financial regulations with Financial Manager

• Support the Board of Directors and Finance Committee with financial reporting, analysis and financial and sustainability strategy development for the organisation with Financial Manager

• Identify and pursue funding opportunities, including grants, donations, and partnerships; manage funding relationships and grant monitoring and reporting with CEO and internal staff

• Manage external supplier contracts and relationships: ensuring contracts, insurances, subscriptions and rentals/hires are maintained to ensure continuity of cover/use and offer best value for the organisation

HR Management:

• Oversee the management of HR across the organisation, advising on the strategic recruitment, management and development of staff and volunteers

• Responsible for the coordination of recruitment, induction and training of new recruits

• Provide ‘business partner’ HR support to Line Managers

• Coordinate Appeer’s process of regular performance and reward reviews and coordinate a programme of ongoing training and development opportunities

• Ensure compliance with HR policies and employment legislation and that employment contracts and the Employee Handbook are kept under ongoing review

• Ensure best practice delivery of  employment practices in line with Appeer’s values

• Line manage the Admin Officer, Finance Manager and Designated Safeguarding Lead

Strategic Planning:

• Work with the CEO to develop and implement the Appeer CIC’s strategic plan

• As a member of the senior leadership team, support the CEO and board in organisational strategy development

• Identify opportunities for growth and development of services

• Foster relationships with key stakeholders, including clients, funders, community partners

Compliance and Risk Management:

• Ensure Appeer complies with all relevant regulations and legal requirements.  Manage risk, including health and safety, data protection, complaints and safeguarding. Communicate relevant policies and procedures to staff, families and service users (as appropriate)

• Work with the CEO/Engagement Manager to ensure that Appeer CIC fulfils its duties and responsibilities associated with internal and external contracts and agreements

• Act as Appeer’s Data Controller for GDPR purposes

• Maintain the organisation’s Risk Register and coordinate a formal quarterly review  and report to the CEO

• Maintain accurate records and ensure robust reporting mechanisms are in place

• Act as the channel of communication with Appeer’s insurers and, legal advisers when issues arise, keeping the CEO and Board informed as necessary

About APPEER

Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing.   Over the past 5 years our founder and current CEO has taken the vision of creating a community where autistic girls and women can connect from a small, passionate team into a robust and impactful organisation.

We provide  In Person and Online Activity groups and programmes, Alternative Provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision.

We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium  enterprise with a turnover of £250k and serving over 400 beneficiaries a year. 

Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role
 by 5pm on 12th August 2024.  Interested candidates are encouraged to submit early applications as the application window may close sooner than 12th August 2024 if a suitable candidate is found.

Appeer is an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process. If you would like any further information about the role or application process, please contact Claire Livingston who may arrange a conversation with the CEO or a director with you.

About the Youth Investment Fund (YIF)

The Youth Investment Fund (YIF) is over £300m of capital and revenue grants, funded by the UK Government.

YIF is a commitment to young people to transform and level up the out-of-school youth sector. It will provide truly innovative youth facilities in levelling up priority areas, and early-stage/seed resource funding to underpin them, enabling more positive activities that deliver improved outcomes for young people.

Phase 1 was launched in January by Children in Need on behalf of the UK Government delivering £12 million of funding for small-scale projects and we’re now delivering phase 2.

Our aim is to deliver grants for up to 300 facilities that:

• represent positive value for money,
• are environmentally sustainable,
• and enable positive activities for young people aged 11 to 18 (up to 25 for young people with Special Educational Needs and Disabilities)

in eligible places across England, by 2024/25

For further information on YIF please visit the Youth Investment Fund website.

About Social Investment Business

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

To find out more about what we do and our values please visit our website.

About this role:

This role plays an important part in enabling the YIF team to support the delivery of the Fund and to provide excellent customer service to its grantees.

We are looking for someone who: is motivated by our mission and is looking for an administrative position at SIB. You will need to like working with numbers, be good at scheduling calls and engaging with customers and have excellent attention to detail.

Key responsibilities

1. To support effective triage of YIF grants to enable timely monthly disbursements to take place.

2. To ensure that calls are scheduled with each grantee due a disbursement in each month.

3. To support the team with reconciling spend evidence.

4. To undertake these calls with each grantee, checking the figures they have shared through the grantee community in Salesforce, updating these figures diligently and accurately.

5. To collect additional information on the progress of each grantee’s capital project, updating relevant fields in Salesforce diligently and accurately.

6. To collate all relevant updates from each month’s calls, and share this reporting with the Senior Relationship Manager and Head of Property Funding to enable accurate cross-checking with the finance team and timely reporting to DCMS.

7. To manage the customer inbox on a daily basis and respond to enquiries from customers using guidance notes and where necessary escalating queries to the YIF Admin Team Leader in the first instance.

8. To maintain grantee tasks in Salesforce and ensure that Relationship Managers are aware of any actions that have arisen from monthly calls.

9. To provide support where necessary to external Relationship Managers.

10. To support general administrative coordination across approved grants, most particularly those relating to disbursements, data input, data checking and task management.

11. To work within the organisation's values, principles and processes to achieve operational excellence.

12. To adopt our continuous improvement and learning ethos.

13. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

14. To support and contribute to the implementation and delivery of SIB’s strategy.

15. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

· Good team player with willingness to assist others

· Self-motivated, with high energy and an engaging level of enthusiasm

· Previous experience of using a CRM system, ideally Salesforce

· Excellent Microsoft Office Skills, including Word, Excel and PowerPoint

· Excellent customer service skills

· Good numeracy/analytical skills

· Well organised with attention to detail

· Excellent written and oral communication skills that can be adapted for a variety of audiences

· Ability to multitask, work flexibly and willingness to learn new skills

· Ability to negotiate, anticipate and solve problems and to support others to do so

· Ability to deal sensitively and diplomatically with people from all levels with a calm, professional and friendly attitude

Desirable competencies

 Advanced Excel skills

About us:

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams: 

1. raising awareness of carers, 

2. influencing local policy through community engagement activities, 

3. improving carer wellbeing and

4. connecting carers to each other and to support and training opportunities through our services. 

About the role:

We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.

The Office Administrator role is a new position that will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.

About you

As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.

The post holder will:

• Work collaboratively and have excellent communication skills. 

• Be organised, self-motivated and able to manage your time effectively

• Have the ability to solve problems effectively and make decisions in the face of competing priorities

• Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs

• Be able to work unsupervised and under pressure.

• Be technically proficient, experience of a CRM system is desirable

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Holiday pay and pension

• An Employee Assistance Programme

• Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.

Closing date: 9am Friday 9th August

Interviews:  Thursday 15th August at 336 Brixton Road

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small dynamic team and make a real difference to the future of care and support by:

• Monitor TLAP work programme, milestones, and risks.
• Report TLAP programme delivery to government and funders.
• Provide Business Support to TLAP Programme Board and ensure governance compliance.
• Co-produce business and finance policies and processes with team, National Coproduction Advisory Group and SCIE finance and HR teams.
• Manage TLAP core team functions and budgets.
• Plan and support delivery of national TLAP events.
• Line manage Business Administrative Officer and deputise for Head of PMO

What we are looking for:

· At least 10 years experience working in administrative roles

· Commitment to equity, diversity, and inclusion

· Experience of working in coproduction with people with lived experience

· Experience of coproducing processes and procedures with various stakeholders

· Skilled in all aspects of administration and budget management

· Experience of using ICT effectively

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us 

Internally known as 'Business Manager'

Our Mission

Everyone deserves a life free from exploitation and abuse.

Role Summary

Are you a passionate and dynamic individual with a a drive to make a difference? Link to Change is seeking a dedicated Business Manager to join our vibrant team. In this pivotal role, you will harness your creativity and strategic thinking to amplify our mission, engage our community, and drive fundraising initiatives, as well as supporting our Apprenticeship Programmes in Business & Administration and Marketing & Communications. If you have a proven track record and are eager to contribute to a meaningful cause, we would love to hear from you! Join us at Link to Change and be a catalyst for positive impact in our community.

Benefits: In addition to joining a friendly, committed and supportive team, Link to Change offers a generous employee benefits package:

• Enhanced employer pension contribution.
• 28 days annual leave, plus bank holidays.
• Employee assistance programme.
• 2 days per month working from home days.
• Free on-site parking.
• An opportunity to make a real difference to help exploited children and young people create a positive future.

Our Values

• Inclusivity- We believe that all survivors of exploitation should be supported and have access to appropriate services. Beneficiaries are the heart of everything we do.
• ​Quality- We provide an effective, reliable and high quality service to young people, their families, the community and professionals to support them.
• ​Challenging- We advocate for and with young people and challenge other professionals to create positive change.
• ​Trustworthy- We are confident in our commitment and credibility to deliver on what we say we are going to do.
• Dedication- We are committed to our young people through providing open-ended and continuous support.
• Knowledge- We are dedicated to continually build upon our knowledge and expertise in the field of children, young people and exploitation.​

The Role

This is a dynamic new and exciting role which will play a key part in our strategy for development and growth at Link to Change. The role involves managing our apprenticeship schemes, developing, and delivering our income generation strategy, providing business support to our Chief Executive, and collaborating with key partners and stakeholders.

Duties and Key Responsibilities

• Lead the development, delivery and evaluation of communication tactics that contribute to the impact of our work, focused on informing and influencing key audiences based upon the charity’s strategies.
• Assist in the planning, writing and development of the key strategies required to enhance Link to Change’s business capabilities.
• Managing the apprenticeship schemes in the delivery of the business, administration and communications strategies.
• Development of new business engagement plans- identifying, researching, engaging and cultivating new prospects and relationships, alongside the Operations Manager and Chief Executive.
• Manage and support with the improvement of systems, processes and administrative projects in line with the needs of the charity.
• Developing relationships with businesses, community groups, individual donors, trusts and foundations and local partners to encourage donations, CSR, gifts in kind, community events, campaigns and develop supporter journeys for the charity.

For the full job description please refer to the attachment below.

London Seminary seeks an enthusiastic Administrator to play a crucial role in its administration function. 

An exciting opportunity awaits a proactive, personable, and reliable Administrator to join a friendly and engaging administration team. The Seminary seeks an individual with a fast-paced nature and outstanding attention to detail to offer comprehensive support, including student applications, facility administration, library assistance and general enquires. 

The Role 

You will be one of the first points of contact for the Seminary and responsible for providing multifunctional administrative and practical support to the Principal, Senior Leadership Team, and staff. 

You will take a proactive approach to the role, supporting the smooth admission of students into the Seminary. You will also undertake a wide range of other duties including supporting the senior leadership team, ensuring the smooth running of the library, liaising with the site manager over accommodation and facilities and general administration as required. Below is an outline of duties. 

Student support 

• General enquiries 

• Telephone queries 

• Book interested parties into Visit and Open Days 

• Send out applications as requested.  Chase up near deadlines. 

• Deal with written correspondence, forwarding/scanning items as necessary 

• Student applications 

• Progress, request references, arrange interviews, offer places as directed 

• Provide admissions information, reading lists, handbooks, and answer queries 

• Administrative and welfare assistance 

Course Support 

• Produce and issue timetables as directed by teaching staff 

• Assign students and staff to Morning Worship slots 

• Book lecturers where requested 

• Set seminar, assignment, essay and visit/open dates 

• Allocate seminar presentation slots to students 

• Produce lecturer agreements 

Facilities 

• Book residential rooms for students, lecturers, and visitors 

• Student Flats: provide information about flats, licence agreements etc. 

• Report faults/maintenance issues 

• Provide accommodation reports 

• Arrange bookings for extra meetings and conferences 

• Ensure safe standards are maintained across the site, reporting issues and rectifying problems 

• Update Fire Risk Assessment 

• Maintain Accident Book, and ensure First Aid Training is up to date and documented 

Finance 

• Check and approve purchase invoices within agreed limits 

• Distribute invoices 

• Chase overdue invoices 

• Maintain leases for photocopier 

• Maintain and order office supplies as needed 

• Maintain scale of fees and payments 

• Bank cheques and cash 

• Liaise with local authorities for Council Tax and Business Rates queries and demands 

Library 

• Collate book requests and reading list items for approval 

• Order books as directed 

• Classify books, and maintain classification system 

• Oversee cataloguing, stock-checking, filing and maintenance of books 

• Maintain journal subscriptions 

• Process book donations, adding to the library, selling to students, or disposing of as appropriate 

• Order and sell set texts to students 

• Order book donations for students, and biblical texts in the original languages 

• Maintain library software, running maintenance and error reports 

• Provide student details to Evangelical Library 

Other items 

• Maintain licences, ensuring they are operated correctly and renewed promptly: 

• Data Commissioner updates 

• Liase with Copyright Licencing Authority 

• Liase with Christian Music Copyright Licensing 

• Ensure Microsoft and Adobe software licences are up to date 

• Maintain users on the system, adding new users as necessary 

• Maintain procedures and records of processes and passwords 

The role is full time, Monday through Friday, 37 ½ hours per week on site at London Seminary. 

About You 

You will be a highly motivated, efficient and organised administrator, who is a team player, as you will work with a number of people at all levels across the Seminary. With a track record of working in a busy environment where attention to detail is essential, along with the ability to manage various tasks simultaneously. 

We have an exciting opportunity for a Business Development Coordinator Apprenticeship to join our team, working 37.5 hours per week. A requirement of the role is that the post-holder works towards a Bid & Proposal Coordinator Apprenticeship Level 3.

Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

This role is home based (within England and Wales) with some national travel and overnight stays.

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off your Birthday
• £2,800 London weighting (if applicable)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression.

About the role:

The purpose of the role is to provide key administrative support to the Business Development Team. This administrative support will help the team to plan for opportunities, assess opportunities, and communicate about business development activity internally. The role will also provide some support in relation to tender production and proposal development.

To succeed in this role you will have excellent verbal and written communication skills, be highly organised, and be able to gather and interpret information from various sources. You will have a proactive, diligent approach and will be able to work flexibly in response to business need.

Alongside your fulfilment of the role, you will work towards a Bid & Proposal Coordinator Apprenticeship Level 3. This is a 15 month apprenticeship that will support you to understand how to work across various business teams to bring together compelling, customer focused proposals and tender submissions to win business. It will help the successful candidate to understand the context of bidding, the bid and proposal process, proposal development, knowledge management, and roles and responsibilities within a bid team.

The starting salary is £20,000. This will rise to £22,308 after completing 12 months of the apprenticeship programme following a further rise to £25,500 after full completion of the apprenticeship qualification (all subject to satisfactory performance)
This role is home based (within England and Wales) with some national travel and overnight stays.
Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We’re seeking a skilled and dedicated individual to join our Learning & Development team as a part time Learning & Development Administrator.

You will be supporting SHP as a learning organisation by supporting the smooth running of the Learning & Development Team. Through administrative support you will ensure that all SHP staff can access quality learning and development.   

This role will suit someone who is highly IT literate and is organised. You’ll need to be able to ask questions when you’re unsure about something and be willing to build relationships with colleagues at all levels.

About the role:

Your key responsibilities will be maintaining user data on our learning management system, Owl, and responding to email enquiries in a prompt and professional way. You will also be required to communicate with internal and external trainers, set up calendar events, support training attendees with reminders and follow up emails. You may also be involved with updating e-learning modules and compiling regular training related data. The tasks can be varied and may include supporting colleagues with ad-hoc tasks. 

In this role, you will work in a supportive, friendly and busy team as part of a growing charity, committed to supporting homeless Londoners. 

The role is 18.75 hours a week spread across 3 or 4 days with agreement from the Head of Learning & Development and as per business need. The role requires the post holder to be logged in by 9:00AM to monitor the L&D inbox and the Learning Line so that training days can run smoothly.

About You:

• You use your strong time management skills to be able to effectively manage workload, multiple systems and processes, and meet a variety of priorities  deadlines
• You have a proactive approach to asking questions if you need more information about the completion of a task or project
• You have a great people skills and can build and maintain relationships at all levels of the organisation
• You have an eye for detail and can keep information accurate and up to date
• You are confident in using computer systems 
• You are an excellent team player with a flexible and collaborative approach 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 4th August at midnight

Interview date: Thursday 15th August via Microsoft Teams

You’ve got good administration experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Recovery Focus Sudbury and Stowmarket as an Administrator.

We are looking for someone like to play a vital support role at two of our services in Suffolk. Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines.

About the services

You will be required to work across both our services in Suffolk:

Sudbury

This is a 12 hour Supported Housing service providing 15 supported housing flats for clients experiencing mental ill health. The service is tailored for each individual with the ultimate goal to help them manage their accommodation and assist them with reintegration back into mainstream housing within 2 years. We also offer a community support service for a fixed period of time. This is designed to help those already living in their own homes receive assistance with day-to-day task and activities.

Stowmarket

This 24 hours Supported Housing service is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

About you

Experience working as an Administrator is essential. You’ll need to be proactive and adaptable, with excellent communication, administration, finance and minute taking skills and experience, along with experience of completing contract management data reports and of maintaining and reviewing office systems and procedures.

In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week. The post holder will be working across both Sudbury and Stowmarket services and it is an essential requirement to have a full driving licence and access to their own vehicle with business insurance which they are willing to use for business purposes.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Job Description
Title: Operations Administrator
Reports to: Associate Director of Business & Operations
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.
Key Responsibilities:
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Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.
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Collate websites update requests and liaise with Communications Team to instigate the changes.
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Proofreading and final point of sign off before Senior Managers.
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Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.
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Diary Management for the senior management team
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Minute taking and writing for Senior Management.
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Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.
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Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.
• Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.
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Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.

Person specification:
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Educated to GCSE level
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Excellent verbal and written communication skills
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Competent in Microsoft Word and Excel
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Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
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Ability to work on own initiative
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Good attention to detail and accuracy
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Can work flexibly, and as part of a team
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Methodical and thorough approach to work
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Friendly and polite

The Association of Directors of Public Health (ADPH) is looking for a new permanent, full-time Project Administrator.

The successful candidate will across the ADPH team to support the development and delivery of successful work programmes and provide high quality administration for projects, events and programme business as usual across the whole team. 

Candidates must be comfortable working independently in an administrative role and have experience of successful remote working.

ADPH is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. 

It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice. 

The Association has a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.

The closing date is noon on Monday 5th August, with interviews scheduled as and when suitable candidates apply. We therefore reserve the right to close the application process early should a suitable candidate be found and would therefore urge those interested to apply asap. 

We welcome applicants from across the UK but some attendance at meetings and events in London during the year will be required.

To apply, please submit a covering letter outlining your suitability for the role and a current CV.

JOB Title: Lottery Administrator

SALARY:

HOURS: Full time (36 hours per week)

LOCATION: Hybrid working (3 office / 2 home split) Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ with occasional work at the Orpington site, Tregony Road BR6 9XA

Please note that this position includes occasional evening and weekend working.

About Us

This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders, and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.

The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.

Your new role

We need a dynamic, innovative and driven lottery administrator curious about data, and passionate about using data to solve problems.  You will have an excellent knowledge of relational databases and be experienced in importing, selecting, analysing and validating large data sets.

Responsible for all administration of the St Christopher’s monthly lottery, you will help grow our lottery donors with accurate and efficient data entry and timely report production. Working with the Individual Giving Manager you will ensure full compliance with all Gambling Commission and other regulatory regulations.

This is an exciting time to join as you will have the opportunity to work with the wider teams to build supporter journeys to create long-term loyal supporters.

You will be a member of the Individual Giving team focusing on lottery, direct mail, committed giving and in memory donations. You’ll work closely with the wider fundraising, communications and retail teams to ensure supporter engagement is first class at all levels

Some of the main responsibilities of this role include:

• To help us grow our lottery income from £.5m to £1m, using multiple channels: face to face, telemarketing, direct mail, email and paid social. 
• Work with colleagues across the fundraising team to support the development of an excellent stewardship strategy, to grow the number of regular donors and lottery players.
• To provide excellent support care to all our donors using the appropriate method of communication and in accordance with their wishes. 

About you:

We are looking for an experienced administrator, capable of demonstrating great time management and with a strong team working ethic, someone who is willing to take the initiative.  Solutions focused and a great team player with excellent attention to detail. Ideally you are confident, articulate, outgoing and with excellent customer service skills, and someone who can communicate empathetically when dealing with supporters.

If this sounds like you – we’d love to hear from you.

What you will get in return is a stimulating and rewarding career with an opportunity to influence and make a real difference in the way we look after our supporters. In addition, you will benefit from access to excellent training and development opportunities, a number of health and wellbeing schemes, a competitive contributory pension scheme and life assurance scheme with generous beneficiary plan. You will also have access to free on street parking nearby and an onsite staff canteen at our Sydenham site.

What you need to do now If you have a fundraising, administration or sales background and you have initiative, enthusiasm and passion for the work of a hospice please do apply for this great role.

How to apply:

• Please review the Job Description, Person Specification Criteria
• Please address the criteria in the person specification form. This information will be used to select candidates for interview.
• Closing Date: Sunday 11 August

Interview Date: Thursday 15 August