Contract Jobs
This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.
Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.
Purpose of the role:
· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.
· To support clients with form completion – online or paper based.
· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)
You will be the first point of contact for our clients, whether that be by email, telephone or face to face.
We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.
The client requests no contact from agencies or media sales.
In a dynamic and values-driven environment, this is an exciting role with a combination of shaping the fundraising strategy, pursuing specific high-value opportunities, and building the fundraising capacity of a wider team of colleagues in different departments.
Citizens UK is the UK’s biggest, most diverse, and most effective people-powered alliance.
We bring together everyday people and local organisations to build a better, fairer society. Together, we make change on the issues that matter, from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign.
We have 600 local community organisations in membership, 4,000+ active community leaders, 15,000 Living Wage employers, and have improved millions of lives through hundreds of successful local and national campaigns.
In a dynamic and values-driven environment, this is an exciting role with a combination of shaping the fundraising strategy, pursuing specific high-value opportunities, and building the fundraising capacity of a wider team of colleagues in different departments. This role reports to the Director of Finance and Operations and sits in the HQ team alongside our communications and campaign functions. At Citizens UK, fundraising is a shared responsibility across teams and we have a growing income base from a range of sources. This role will provide expertise and coordination to maximise the fundraising success of colleagues in different teams, while also supporting and/or leading on some cross-organisation major opportunities. We are looking for someone with some experience and knowledge of fundraising, particularly with UK grants and foundations, and someone who’s keen to bring their expertise and skills together with others to achieve success.
The client requests no contact from agencies or media sales.
A leading foundation dedicated to inspiring and motivating young people across London and Essex through exciting projects and programmes is seeking a Partnerships Officer to join their team in London or Kent.
The Role
This dynamic 12-month fixed-term contract (FTC) involves working closely with the Partnerships Manager to provide crucial administrative and logistical support. The Partnerships Officer will also manage relationships and programme support for grantees and partner organisations. Key responsibilities include arranging events, offering grant-making support, handling stakeholder enquiries, maintaining established relationships, and ensuring the smooth operation of programmes.
The Partnerships Officer will oversee a portfolio of partnership grants, support the delivery of annual internship grants, and manage intern development programmes. They will maintain positive and supportive relationships with grant partners and serve as the primary contact for interns and their host organisations.
The Person
The ideal candidate will be an efficient and highly organised team player with exceptional programme/project management skills, grant-making experience, and strong communication and relationship management abilities. A passion for the foundation's mission is essential.
The successful candidate will have a proven track record of developing and maintaining long-term relationships and, ideally, experience with grant-making and funded programmes in settings focused on youth or community development. An understanding of creating positive change and inspiring outcomes is crucial.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application
Prison Facilitator - HMP Leicester - Fixed Term Contract
Location: Leicester
Salary: £11,034
Hours: 14 hours (2 days per week)
Department: Prison delivery
Job Type: Part time
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Leicester. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Leicester, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based and is offered on a fixed term basis ending in December 2024 with the potential for extension into permanent contract. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 25 July 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215209
The Ripple Pond Charity is dedicated to supporting the adult family members of physically or emotionally injured British Armed Forces personnel and veterans. The charity provides a confidential peer support network that offers a lifeline to those navigating the often challenging and complex journey of supporting their loved ones. At the heart of The Ripple Pond's mission is ensuring that no family member faces these difficulties alone, fostering a community of understanding, empathy, and resilience.
As a Fundraising Officer for The Ripple Pond Charity, you will play a pivotal role in driving the financial sustainability and growth of our vital services. This role is ideal for a creative, motivated, and highly organized individual with a passion for making a tangible difference in the lives of our service users. Working from home, you will have the power to shape your work-life balance with a flexible 25-hour workweek and a negotiable working pattern that can adapt to your lifestyle and commitments.
In this dynamic and multifaceted position, you will be responsible for developing and executing a comprehensive fundraising strategy. Your creativity will be essential in identifying and pursuing new opportunities to secure funding through various channels, including trusts and grants, sponsorship, and community fundraising initiatives. You will meticulously research and apply for grants, build and maintain relationships with sponsors, and inspire individuals and groups to engage in fundraising activities.
A key aspect of your role will involve crafting compelling narratives that communicate the impact of The Ripple Pond's work, galvanizing support from donors and stakeholders. Your organizational skills will be crucial as you manage multiple projects, ensuring all fundraising efforts are well-coordinated and align with the charity's goals.
As a Fundraising Officer, you will not only be part of the strategic team, reporting directly to the Chief Executive Officer, but also a valued member of our wider team. This collaborative environment will allow you to align fundraising initiatives with the charity's long-term vision and strategic objectives, fostering a sense of belonging and teamwork.
We are an inclusive charity that fosters a diverse and supportive environment for all staff, volunteers, and beneficiaries. You will also be expected to collaborate with the wider team to integrate fundraising activities with the charity's broader outreach and engagement efforts. Your innovative approach and commitment to the cause will help to expand our reach and secure the necessary funds to continue providing our essential services.
Join The Ripple Pond Charity as a Fundraising Officer and contribute to a cause that makes a real difference in the lives of those who have given so much. Your role will not only be rewarding but also instrumental in ensuring that our support network can thrive and expand.
The role offers 126 hours of annual leave per year (30 days pro-rata), plus your birthday off.
The selection process will be as follows:
- Deadline for applications is midnight Sunday, 14th July 2024
- Long-listing
- Selection task* sent to Long-listed Applicants - Wednesday, 17th July
- Return of task deadline is midnight Monday, 22nd July
- Short-listing
- Short-list informed 25th-26th July
- Interviews via MS Teams Friday, 2nd August between 08:00 and 18:00
*The selection task will ask you to prepare a written proposal for the Charity CEO, outlining a plan to secure sponsorship for a conference.
Please ensure your cover letter explains why you think you meet the role requirements and personal specifications for this post.
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
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The client requests no contact from agencies or media sales.
About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
The Emma Project, Daria House and Jan’s Place are specialist services providing refuge and support services to women who have been subjected to domestic and/or sexual violence and abuse, including women who have been sexually exploited, including through prostitution and who also use substances problematically.
About the post
These posts are currently funded until 31st March 2026 with a possibility of further extension. You will work closely alongside the refuges Team Leader and Service Manager to implement and deliver a trauma informed approach to refuge services.
About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.
CV’s will not be accepted.
Closing date: 10am, 19th July 2024
Interview date: 30th July 2024
The posts are subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be working with a leading UK housing association who are currently growing their London based finance team in their search for a Rent & Service Charges Accountant.
This will be a vital role overseeing the end to end rent and service charges process in line with the tenancy agreements, with support from a dedicated Finance Administrator who will be reporting into you.
The ideal candidate will be AAT qualified with proven service charge experience preferably within social housing.
Core responsibilities:
- To lead the service charge function for all properties and leaseholder accounts.
- Responsible for all year-end service charge and rent calculations, ensuring that all calculations are appropriate and equitably applied and meeting the relevant deadlines.
- Prepare income and expenditure reports for leaseholders and sent to external accountant for final audit and sign off of service charge accounts
- Lead on leaseholder audits, resolving any queries arising.
- Production of estimated leaseholder service charges and calculation of actual expenditure adjustments, ensuring leaseholder accounts are appropriately updated
- Line management responsibility for the Finance Administrator supporting the service charge function.
- Manage all service charges expense nominals on a monthly basis to ensure correct invoice allocation and accruals.
- Manage and maintain the financial models used to prepare accurate charges.
- Responsible for the resolution of finance-based service charge queries
- Liaise with all relevant stakeholders; tenants, suppliers, management companies and internal departments to resolve service charge queries.
- Build and maintain strong relationships with colleagues across the business, to ensure accurate and correct data is included in all charges calculations.
- Arrange system updates and reconciliation of revised charges.
- Prepare any void and re let rent calculations resulting from tenancy changes.
- Prepare rent and service charges for new developments and handovers.
The person:
- AAT qualified preferred
- Experience within Service Charge in Social Housing
- Strong ability to work to deadlines
- Excellent communication skills, both written and verbal
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Are you a creative Social Media expert ready to make an impact? Do you want to use your Digital Skills to support a meaningful cause?
Charity People are partnering with a global church and charity dedicated to social action. It provides a range of services, including disaster relief, homeless shelters, addiction support, and community programs. Its mission is to offer practical assistance and spiritual support to vulnerable individuals and communities, promoting hope and transformation.
As a Social Media Officer, you will be pivotal in promoting the charity's mission and enhancing their online presence. You will lead strategic social media content creation and campaigns, manage reputation, and collaborate with various teams to ensure consistency in their messaging.
Location: London, hybrid 2 days per week in the office
Full time: 35 hours per week
Duration: 3 months
Pay: £19.23 per hour plus £2.32 per hour holiday pay
You'll work within the Digital Communications team to deliver strategic campaigns on corporate social media channels. Responsibilities include strategic content planning, comment management on Twitter and LinkedIn, and implementing cross-team awareness processes. You'll handle social media policies, monitor and respond to digital crises, and produce engaging content. Collaborate with the fundraising team and other departments for consistent messaging, review social media infrastructure, and monitor performance using analytics tools. You'll also identify target audiences, manage influencer relationships, and stay updated on platform technologies to share insights with the team and develop online resources.
You will have:
* Extensive experience in creating, editing, and producing cross-platform content.
* Proven track record in implementing social media content, policies, campaigns, and evaluations.
* Skills in photography and video editing for online channels.
* Experience in developing and maintaining relationships with online influencers.
* Strong copywriting and copy-editing skills.
* Excellent interpersonal and customer service skills.
* Experience in managing reputational issues on social media.
* Ability to manage paid social campaigns and content, including Business Manager
* Proven experience in providing training in digital communications.
* Willingness to work flexibly, occasionally out of office hours, and travel within the UK.
* Experience of using Canva and Brand Watch social media scheduling tool.
Desirable:
* Digital fundraising experience and/or experience working in the charity sector.
* Qualification or equivalent experience in digital communications or public relations.
How to Apply:
If you are interested in this opportunity, please apply without delay as we are reviewing applications on a rolling basis. There will be a short task and a virtual interview as part of the interview process
Closing date: 8th July at 9am
Interviews: Thursday 11 July and Friday 12 July
Start: week commencing 22nd July
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Purpose and Summary
Do you want to be part of an exciting and varied fundraising programme?
Currently, our student team supports hundreds of students per year to take part in some incredible fundraising challenges. This includes national and international treks and marathons, such as climbing Kilimanjaro, trekking across the Morocco High Atlas Mountains or running 26.2 miles through Budapest.
We have two roles available for Student Fundraising Assistants to work with the current team across campuses in the UK and one in Ireland. With the purpose to engage with students at our partner universities and inspire them to join us on a fuindraising challenge to defeat meningitis and tick off a bucket list adventure.
The Student Fundraising Assistant will support the student team with recruiting students to take on one of these challenges. Some primary tasks and activities will include attending freshers' fairs, presenting about Meningitis Research Foundation’s student programme at information meetings and making phone calls to those who have registered their interest.
This role requires strong prioritisation and communication skills, sensitivity and flexibility. Whether you come with direct fundraising experience or have transferable skills that the role requires, we will support and develop you to excel in your role. What we are really looking for is someone passionate about making a difference and who is confident and outgoing when talking to new people. You will be the face and voice of the cause when talking to students.
Meningitis Research Foundation is based in Bristol, but this role is flexible and is open to remote working with regular visits to universities across the UK.
We offer an annual salary of £23,000 (pro-rata), 6% employer pension contribution and employee assistance program alongside annual leave of 25 days per year (pro-rata). You will report to the Senior Fundraising Manager (Events and Community) within the Fundraising Team and work closely with the Student Team who will assign day-to-day activities.
Key responsibilities
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Visiting partner universities around the UK to promote their chosen fundraising challenge. These promotions include but may not be limited to; manning freshers fair stalls, flyering and delivering lecture shout outs.
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Maintaining positive relationships with the universities visited through good communication skills.
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Generate interest in the work of Meningitis Research Foundation and motivate people to register their interest in a challenge and sign up.
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Deliver short presentations at information meetings about the work of Meningitis Research Foundation and the fundraising support we offer to challenge participants.
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Make telephone calls to students who have registered interest in a challenge; answering questions, assisting with concerns and helping to overcome barriers to entry such as fundraising targets.
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Occasional need to assist with social media content e.g. creation of Instagram stories or posts using Canva.
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Other duties as reasonable requested by the Senior Fundraising Manager (Events & Community) or Head of Fundraising.
Skills and experience required
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Excellent oral communication skills, strong networker and a confident, outgoing manner
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Good organisational skills, ability to prioritise and juggle multiple activities
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IT competent - able to use Microsoft 365
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Self-motivated and able to use own initiative
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Team player with an ability to build effective working relationships
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Ability to demonstrate our organisational values in all areas of your work
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Ability to work anti-social hours (evenings and weekends) and at a high level of intensity
About us
Meningitis Research Foundation is an international health charity headquartered in the UK,
driven by a passionate mission to prevent the devastating impact of meningitis. Founded by
individuals whose lives were profoundly affected by meningitis; we are dedicated to enabling
positive change by uniting people and knowledge to save lives. The Confederation of
Meningitis Organisations (CoMO) is our worldwide network of people and groups who are
driven by a shared purpose to defeat meningitis. By coming together to share their diverse
experience and expertise, they are a formidable global force against this life-threatening
condition.
Please send a CV and a covering letter addressing all points on the job description and person specification by 9am on Tuesday 16th July. For an informal chat about the role please contact us.
The client requests no contact from agencies or media sales.
Do you have experience in successfully managing complex projects, ideally in a not-for -profit environment? We are seeking an experienced Programme Manager to develop and shape programmes to successfully deliver against the Church of England’s ambitious target to become net-zero by 2030.
This role will be working across both Rochester and Canterbury Diocese and the successful applicant will need to have current working knowledge of environmental and climate issues.
This is a new role which is funded for two years.
Key Responsibilities
The post-holder(s) will:
- Oversee the ongoing development and delivery of the Net Zero Carbon (NZC) programmes for both dioceses.
- Maximise the alignment of the plans for each diocese as far as is practical to optimise the benefit of working together in partnership, and actively identify and develop opportunities for partnership working in delivery. Specifically, to develop a NZC action plan for Rochester including managing the adoption of the plan by the appropriate governance committees. (Note: Canterbury already has an approved NZC action plan.)
- Develop, maintain and deliver an implementation plan which highlights the strategic activities, has clear objectives and impact measures; including evaluation.
- Working with other diocesan colleagues, oversee the planning and development of decarbonisation projects to deliver the ambitions and targets in the NZC Action plans.
The Ideal Candidate
You will have a track record of delivering complex multi-stakeholder projects, ideally in a not-for-profit environment with and understanding of environmental and climate issue. An understanding of how these issues affect the Church of England would be beneficial.
Please see the Job Description for further details of the skills and experience needed for this role.
What we can offer:
- Flexible working, Hybrid working and TOIL
- Generous holiday entitlement
- Contributary pension scheme
- Access to an Employee Assistance programme
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This role will also require an enhance DBS check.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date: 21 July 2024
Interviews will be held: 8 August 2024
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Are you someone with a passion for technical and vocational education that wants to bring their expertise and skills to bear in a role that catalyses careers education to support young people into, within and on from vocational pathways? If so read on.
Role Summary
The Regional Skills Manager role is newly created and will play a key role in identifying, articulating and delivering on CEC’s ambitions in technical and vocational education and training. This includes being at the vanguard in exploring the inclusion of Independent Training Providers within CECs membership and more broadly forging alignment between skills, vocational education and careers strategies and programmes. The role will play a pivotal role in ensuring national intent is translated through a place-based model.
The post will play a pivotal role in supporting clusters of Career Hubs to strengthen their engagement with providers of Technical and Vocational Training, including colleges, ITPS and employers. The role will also play a key role in supporting the operationalisation of national strategic priorities across the South.
Reporting to a Senior Manager, the post will be the primary point of regional contact for ITPs working with Clusters of Careers Hubs, within the designated area. The post will also play a key role in supporting the National Further Education and Skills Lead with the roll out of a central offer of support to all ITPs and supporting the Skills and Technical Education Senior Manager in implementing national policy and other work involving providers of technical education.
The role will also contribute towards the wider success of the Network and Employers team supporting colleagues and areas outside of the designated function as required.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why would you like to work for Careers and Enterprise Company?
Closing date: Monday 15th July 2024 (midnight)
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.
What You'll Do:
Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
The Young Carer Engagement Officer will play a pivotal role in taking our young carers work in education and employment to the next level in Wales as we strive to ensure a fair future for young carers and young adult carers. As well as supporting our work in education and employment, the postholder will support the development and facilitation of the Youth Council. The Young Carers Engagement Officer will engage with a wide range of people including Wales and UK-wide Carers Trust teams, local network partners, third sector organisations, schools and learning organisations, education professionals and young carers. You will work to ensure that young carers’ voices are heard and promoted, and become and expert in the key issues facing young carers, young adult carers and the local carer organisations that support them in Wales.
The client requests no contact from agencies or media sales.
Background Information:
Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) has a strong reputation for delivering good quality counselling services for over 20 years, achieving positive recovery outcomes.
This is a BACP accredited service and operates using a volunteer counselling placement model alongside paid clinical counselling staff, delivering bereavement counselling to adults living in Newham.
The Counselling Coordinator will be required to complete, oversee and screen clinical counselling assessments and referrals, provide administrative and data support for the smooth running of the counselling services including managing administrative assistants, and provide duty management to therapists in accordance with safeguarding policies and procedures.
Management Structure:
All Mind in Tower Hamlets, Newham and Redbridge staff are accountable to the CEO. The Counselling Coordinator will be supervised by the Counselling Service Manager who reports to the Operations Director.
Overall Purpose of the Post:
The Counselling Coordinator will be required to effectively support the coordination and supervise the activities of Newham Bereavement Service and Tower Hamlets Bereavement Service at an operational and clinical level to ensure that it meets its contractual obligations and KPI’s. Currently this service consists of bereavement counselling, brief counselling, and early bereavement support.
Key Responsibilities of Post
1. Management
1.1. Ensure the delivery of the service is in accordance to the contractual agreement
1.2. Effectively monitoring the database, looking for outliers and rectifying this on the Views database system.
1.3. Monitor and manage service capacity in accordance to contractual KPI’s
1.4. Ensure counsellors are at capacity within their individual caseloads and maintain effective clinical work at this level.
1.5. Monitor, identify and report any gaps in volunteer staffing levels both planned and unplanned to the Counselling Services Manager and take appropriate action
1.6. To provide duty management to therapists (counsellors) and support / guide them in accordance to safeguarding policies and procedures
2. Training
2.1. To support the Volunteer Counselling Placement Programme
2.2. To support the recruitment and induction of Volunteer Placement Counsellors in line with Mind in Tower Hamlets, Newham and Redbridge policies and procedures.
2.3. To support with ensuring that all new volunteers understand how to use the Views and IAPTus database system to meet the quality and recording requirements of the counselling services.
2.4. Ensure that all administrative assistants understand how to use the Views and IAPTus database system to meet the administrative requirements of the counselling services.
2.5. Consult with counsellors and provide guidance for extensions and signposting where necessary
2.6. To work with the team to coordinate and deliver periodic training workshops for counsellors according to service needs as part of their continuous professional development and to promote team building
3. Clinical
3.1. Complete clinical counselling assessments and recommend interventions for clients referred to the service.
3.2. Coordinate and oversee clinical counselling assessments and referrals to the service
3.3. Manage referrals received by this service ensuring that all relevant client information is accurately and regularly updated onto the Views system
3.4. Screen referrals to the service for counselling in accordance with the service’s inclusion and exclusion criteria
3.5. Identify inappropriate referrals and discuss with the Counselling Services Manager
3.6. Ensure that the service is operating to full capacity in order to maintain required KPIs for waiting list levels
3.7. Manage client queries and related administrative requirements including answering the phones, data input, allocations to counsellors, updating care pathways and schedules, sending appointment letters and other communication.
3.8. Act as Duty Manager as required and respond to safeguarding issues and risk in an appropriate manner
4. General Duties
4.1. To support service monitoring and patient feedback mechanisms in partnership with the management team.4.2. To contact clients at the top of the waiting list and book in clients to the counsellor’s diary and send follow up client and GP letters when needed
4.3. To monitor discharge procedure by discharging people who have not engaged
4.4. To promote the services to other professionals, GP’s, IAPT providers within Tower Hamlets and Newham
4.5. To develop the profile of services in Tower Hamlets and Newham by maintaining close links with referral sources in particular local GP’s
4.6. To take measures to increase the accessibility of the service, by targeting under-represented groups in Tower Hamlets and Newham multicultural community. To promote cultural awareness and sensitivity in the process of service delivery
4.7. To ensure the service is operating within the BACP code of Ethics and Practice and complies with the BACP Quality Standards
4.8. To attend service contract meetings when required
Duties required of all Mind in Tower Hamlets and Newham employees
5. To work unsocial hours as required, evening and weekends as the service needs are identified and cover required
5.1. Undertake the induction programme as devised
5.2. Participate in staff meetings, team meetings, supervision meetings, appraisals, consultancy, training, team development sessions, working groups and other meetings as required, reporting back as required
5.3. Provide cover for staff who are absent, at the direction of the Counselling Services Manager
5.4. To be administratively self-servicing, with good organisational skills
5.5. Share responsibility for the effective use of systems and procedures for service users, finance, staff communication, and dissemination of good practice and effective working methods within Mind in Tower Hamlets, Newham and Redbridge
5.6. Share responsibility for health and safety practices, safeguarding or suicidal risk and reporting any concerns to line management and taking immediate action as required
5.7. Undertake all duties in accordance with Mind in Tower Hamlets, Newham and Redbridge’s policies, with particular reference to the Equal Opportunities and Health and Safety policies, and work towards their continuing development and implementation.
This job will be reviewed periodically in line with the organisation’s Business Plan. The role as described is not exhaustive and so there may be other areas which are the responsibility of this role
Qualifications
1.
Counselling or Psychotherapy qualification to Advanced Diploma level or above
E
2.
Accredited membership or registration with any recognised professional body or prepared to work towards this within the first 6 months in post
D
Experience
3.
Substantial and demonstrable experience of providing psychological interventions of at least 1 years post qualification
E
4.
Experience of managing client’s risk to self/others and making onward referrals to secondary care services, crisis teams, CMHT’s and safeguarding referrals. Also able to guide others in conducting comprehensive risk assessments and onward referrals accordingly
E
5.
Experience of the use of clinical outcomes measures, (eg. CORE-10, PHQ9 and GAD7)
E
6.
Experience using of IAPTus, Views or similar patient database system
D
7.
Experience of engaging and communicating effectively with a diverse range of people, including clients, staff and other professionals
E
8.
Experience of keeping accurate records and writing clear and concise case notes, reports and other forms of communication both internal and external
E
9.
Demonstrable experience of screening referral suitability and knowledge of suitability within the stepped care framework
D
10.
Experience of working with volunteer counsellors including recruitment, induction and line management
D
11.
Experience of delivering training/presentations to a range of audiences, ideally on topics which relate to mental health and wellbeing
D
12.
Experience of developing and running group-based treatment interventions
D
Skills and Knowledge
13.
Ability to work independently and as part of an integrated multi-disciplinary team
E
14.
Ability to prioritise and manage own workload and use own initiative in identifying and solving problems
E
15.
Ability to work flexibly and work unsocial hours, as required
E
Qualities
19.
Ability to influence and lead others to achieve shared goals
E
20.
Ability to work flexibly and work unsocial hours, as required and help others
D
21.
Demonstration of respect for diversity, inclusivity, and good working relationships
E
22.
Upholding ethics and organisational values
E
23.
Demonstration of commitment to own learning and continuous improvement through training and development
E
The client requests no contact from agencies or media sales.
We have a brand new Project Manager opportunity which is a full time, 12 month fixed term contract sat within our Funding Strategy, Communication and Impact Directorate, created to manage the development and implementation of our Evidence and Impact Strategy.
We are committed to investing in evidence, both lived and learned, and sharing what has and hasn’t worked, using our learning to adapt and help those we work with to do the same. We want to focus the funding we provide on where it can help make the biggest difference. Our impact strategy will guide us towards achieving these ambitions and it will be framed around five core purposes: informing our equity-based approach; learning with communities; leading the agenda; demonstrating our impact; supporting evidence-based funding practice.
You will support a multi-disciplinary project team drawn from across The National Lottery Community Fund to develop and deliver the Evidence & Impact Strategy. Using excellent project management skills, you will support the team to:
- deliver a programme of internal and external consultation that will inform the strategy’s focus and priorities
- develop the Impact Strategy for publication in January 2025
- develop a detailed delivery plan for colleagues working in Evidence & Impact that will outline the initial activities and actions that they will take to begin implementing the strategy
- monitor progress, address challenges, manage risks and ensure that key milestones and deliverables are met
The National Lottery Community Fund is the largest funder of community activity in the UK – we support people and communities to prosper and thrive. We award money raised by players of The National Lottery to community projects that bring people’s ideas and ambitions to life. We support a wide range of projects across our 4 mission areas of Community, Health, Environment and Children & Young People. Our grants range from as little as £500 to multi-million-pound projects.
National Lottery funding is open to everyone, but we focus on those communities and people facing the greatest needs.
Interview Date: Friday 2nd August - virtual
Location: UK (Flexible)- We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London and Newcastle.
On application, please align your supporting statement to the criteria below
Essential criteria
- Experience of planning and delivering projects and/or products
- Knowledge and experience of using project planning tools and delivery techniques
- Experience in the ability to build relationships with key colleague stakeholders as part of a multi-disciplinary team supporting the delivery of project objectives
- Ability and experience to balance multiple competing priorities
Desirable criteria
- Ability to use online planning tools, especially Microsoft Planner
- Knowledge or experience of risk management and approaches
- Knowledge of the National Lottery Community Fund and its strategic priorities
- Experience of delivering presentations and writing reports
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.