Housing And Homelessness Jobs

Do you have proven experience of day-to-day staff and service delivery, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing a crucial role in our Sheffield Hub. This is an exciting opportunity to play a key part in standing up to the housing emergency.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness.

About the role

The role of Team Leader is vital for the day-to-day management of the Hub to ensure the delivery of front-line services, contracts and projects. This role is in our Homelessness Prevention and Resettlement Service, with a particular focus on risk management and support for clients who have experienced domestic abuse. You will lead and supervise the staff and volunteer team to deliver high quality services, as well as supporting the Hub’s strategic lead and management team to deliver our local strategy. Everything you do will be working towards Shelter’s ultimate aim - that everyone has access to a safe and affordable home.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You will need experience of staff and service management, including casework support and supervision, along with knowledge of housing and homelessness and IT skills. You have demonstrable experience of supporting people facing domestic abuse, disadvantage and exclusion and have worked with a variety of external stakeholders such as community groups and other agencies.

We would also like to invite any interested candidates to an informal drop-in session to hear more about the role before they apply, which will be held in the Sheffield Hub, 33 – 37 Hereford Street, Sheffield S1 4PP on Tuesday 2nd July  2024 1pm-2.30pm. For more information about this, please see the job advert on the Shelter website for the hiring manager's contact details.

For candidates unable to make that date, we are also happy to speak on the phone prior to application to explain details of the role further if interested.**

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Housing and Criminal Justice Worker

Location: South Cumbria (Barrow and Kendal)

Salary: £24,020 - £30,790 per annum

Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.

The Role

Many of the people accessing RSC services face multiple challenges beyond those presented by problematic substance use. Some people are homeless or are facing loss of accommodation, they may have a history of repeat homeless and struggle to remain in their home without support. Some people have a history of offending and may have spent periods of time in prison and under the supervision of the Probation Service.  People facing these multiple challenges are more likely to also have a history of mental ill-health, trauma and adverse childhood experiences, and are the group that are at the highest risk of harm among those who access the RSC service.

The Housing & Criminal Justice Pathways worker role is to support people facing these multiple, complex and interlinked challenges. Building trusting relationships with the people you will support can be a difficult, frustrating and challenging process - challenging stigma, barriers and "closed doors" along the way. As a result the role is also highly diverse and rewarding, as you support people through their recovery journey. 

You will be working within the wider RSC South Cumbria Team. This is a multi-disciplinary recovery team comprising Recovery Coordinators, Hope workers, Medics, a Counsellor, a Housing and Criminal Justice Pathways worker, an Employment specialist, an Admin team and Volunteers. They are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those they care for and within their local community.

Key Responsibilities

· Manage a caseload, devising, implementing, and reviewing on-going co-produced support plans

· Supporting individuals to access and maintain engagement with wider support services including Recovery Coordinators, Probation Practitioners, Housing Options Teams and Housing Officers, and Mental Health teams

· Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals

Skills and Qualifications

· Good general education with GCSEs (or equivalent) in Maths and English.

· Proficient in Microsoft Office programmes.

· Knowledge of welfare benefits system and relevant legislation.

· You will have a passion for making a difference and fair chances for all should be at the core of everything you do.

· You will be compassionate, with empathy for and an understanding of the needs of the individuals you will be supporting.

· You will have a tenacious, innovative and resilient approach to delivering support.

· The role will require you to deliver outreach support - a full UK driving licence and access to a car are a requirement of the post.

Benefits

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family friendly policies

· Happy, Healthy You! – their wellbeing offers for their workforce

· Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Applications Close Date: 11th July 2024

The organisation is an equal opportunities employer 

The organisation value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.

Position: Move On Support Worker

Location: Watford

Salary: £13.50 plus holiday pay = £15.13 per hour or 18.00 via umbrella per hour

Contract: 6 months with potential to become permanent

Shifts: (37.50 hours a week)

Week of earlies: 08:00 - 16:00

Week of lates: 13:00 - 21:00

1 weekend a month

Role Overview:

We are seeking a dedicated Move On Support Worker to join our team in a low-medium needs hostel with a capacity of 200 beds (18 month maximum stay). The role involves managing a caseload of 15-20 low - medium need clients, assisting them in transitioning to suitable accommodation, and connecting them with appropriate external services.

Key Responsibilities:

• Conducting and updating needs and risk assessments.
• Accompanying clients to appointments.
• Assisting clients in obtaining identification.
• Helping with benefits applications and ensuring clients receive all eligible benefits.
• Assisting clients in setting up bank accounts.
• Promoting independent living skills and preparing clients for move-on.

Qualifications & Skills:

• Experience in a similar role or within a support environment.
• Strong organisational and communication skills.
• Ability to manage a diverse caseload and work collaboratively with external services.
• Compassionate and patient, with a commitment to promoting client independence.

In order to apply for this position, you must have an enhanced child and adult checked DBS on the update service or issued within the last 12 months, we can help you obtain one if you do not currently possess one

If you are passionate about making a difference in people's lives and helping them achieve greater independence, we encourage you to apply.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are looking for a dynamic, organised and proactive manager to join the Youth Work team and support our mission to enable young people who are unsafe or facing homelessness to achieve independence and positive futures. We have an ambitious plan to deliver an innovative and varied programme of youth work, jobs, employment and education (JET) and lifeskills to young people this year and we are searching for an exceptional candidate to help us succeed in this vision.
The successful person will be responsible for delivering an innovative and youth-led lifeskills programme as well as supporting with the coordination of our daily day centre service to young people aged 16-24. You will have experience motivating and inspiring frontline teams, maintaining and building a network of relationships with relevant external agencies and be able to work dynamically and confidently in a fast-paced day centre environment. We’re looking for a candidate who can think on their feet, demonstrate initiative and proactivity, and is an excellent problem-solver.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. They will be committed to the safeguarding of young people and helping us to develop an inclusive and trauma-informed service. 

For more details, please refer to our Job Application Pack.

• Full time, permanent role in our Youth Work team
• Starting salary: £37,024
• Deadline to apply: 9am Tuesday 9 July

A Tenant Management Organisation (TMO) is an organisation set up under the UK Government’s Housing (Right to Manage) Regulations 1994, which allow residents of council housing or housing association homes in the UK to take over responsibility for the running of their homes.

Cottington Close TMC became a corporate body and annually elected a management committee to run the body. This body then entered into a formal legal contract with Lambeth, known as the Management Agreement.

 Operational & Strategic Manager

To lead the operational and strategic management of the service covering tenancy services, repairs, cleaning, grounds maintenance and other estate services. 

To ensure the proper governance of the organisation and to lead in a manner that supports and guides the organisation’s mission as defined by the Board of Management.

To manage a small team of seven staff to deliver customer service excellence and inspire them to provide a brilliant customer experience.

To oversee the day to day financial management of the RMO, including rent collection and arrears control.

To develop and maintain effective working relationships with Board members, residents and colleagues and work with council officers and other relevant agencies and professionals where required.

Assistant Recovery Worker - Homelessness 

Location: Southampton 

Salary: £23,217 per annum 

Full time  

Working Pattern (Wednesday, Thursday, Friday and Saturday - 0930 - 1915 - 4 on 3 off) 

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

Do you enjoy working in an environment where every day is different to the next?

Then this could be the role for you.

You will be working as part of a team to provide support for young parents, their children and the young people who use this service. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent!

They are looking for an Assistant Recovery Worker, who has a positive attitude towards their work and others to help contribute to a great working environment!

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people! Your values will match theirs, and you will be committed to helping others and enjoy the real job satisfaction that this role will bring. 

Some of your duties will include:  

• You will complete daily welfare/client wellbeing checks across their dispersed buildings

• You will complete daily building checks in line with the shift planner to ensure our buildings are safe and well maintained

• Lead on the preparation of voids for relet including flagging and processing maintenance issues and general cleaning tasks

• You will provide key work support to our Emergency Bed clients during their stay

• You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering.

• You may help them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene

• Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation

You will have: 

• Clear verbal and written English

• Good IT and keyboard skills

• Polite, assertive manner, ability to self -motivate

• Passion for working in a client/customer facing role

• Knowledge of the benefits system and tenancy legislation

• Have an interest and genuine concern for homelessness and related issues

• Knowledge of voluntary and statutory agencies

A full drivers licence and access to a vehicle is essential for this role

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.

Their benefits include: 

• Pension with life cover

• Generous holiday allowance

• Extra mile awards for outstanding work

• Work offers including discounted shopping vouchers, days out and holidays

• Cycle to work scheme

• Confidential employee assistance programme including access to counselling

• Employee voice – their Staff Council

• Recruitment referral scheme

They support and develop their staff by providing: 

• A comprehensive induction and training programme

• Management training

• Trauma-informed care training

• Specialist training, coaching and development opportunities linked to personal development plans

• Access to accredited qualifications

• Mental Health First Aid training and provision

• Access to counselling psychologists via their Psychology Service

If you love helping others and want to join their friendly team, they would love to hear from you!

To deliver an effective and friendly local customer facing housing service to residents.

To develop and maintain effective working relationships with Board members, residents and team members and work with council officers and other relevant agencies/services and professionals where required.

Ensuring tenants comply with the terms and conditions of tenancy agreements, particularly as they relate to the payment of rent and former tenant arrears and that leaseholders stay up to date with the payment of service charges. The post holder will have responsibility for the collection of arrears and to ensure arrears are kept to a minimum.

MAIN RESPONSIBILITES
Tenancy Management

1. To carry out detailed and regular monitoring of individual rent accounts, taking appropriate action as set out in CCRMO’s rent arrears policy and procedures.

2. To use initiative and judgement in considering the most effective and appropriate methods to contact tenants such as by telephone, email and home visits.

3. To provide appropriate advice, support and assistance to tenants, including referrals to appropriate support agencies to assist them sustain their tenancies

4. To deal promptly and effectively with all breaches of tenancies, including Anti-Social Behaviour.

5. Prepare possession applications for court hearings and attend court in support of any legal action.

6. Re-let empty properties in line with council/RMO policy, arrange viewings for prospective tenants & allocate property, minimising void turnaround time and loss of revenue.

7. Undertake 6 week settling-in visits and formally review Introductory and Secure Tenancies at appropriate intervals.

8. To conduct regular tenancy audits to enable CCRMO to confirm tenancy and refer suspicious cases to council to investigate

9. Report on key performance targets for rent collection and arrears, voids lettings and tenancy checks.

Leaseholder Service Charges

10. Ensure leaseholders comply with their lease and arrange approvals required under terms of the lease.

11. To carry out detailed and regular monitoring of all leasehold service charge accounts, taking prompt action to recover any arrears.

12. To provide information on service charge collection and arrears against key performance indicators.

13. To provide information to the Estate Director and the council to assist with identifying items to be re-charged to leaseholders in the annual service charge.

 Estate management

14. Assist the Estate Director and Estate Supervisor with monthly estate inspections as required.

Chief Executive

Are you passionate about transforming services for the homeless and those at risk of homelessness, ensuring they get the support and progression they need? Are you an inspirational leader, capable of taking a small Charity into its next phase? Are you someone who shares our client’s values and ethics and can deliver with drive and commitment?

Then apply today.

Salary - £37,000 and £44,000 per annum - depending on experience, plus 6% employer pension contribution

37 hours per week - will include some unsociable hours as required to meet the needs of the Charity

Rotherham

Permanent

Our client is a charity that offers support to adults who are homeless or at risk of homelessness. Their team of staff and volunteers work with partners to provide support services at both their Centre and in the wider community. They offer a safe place where all guests will be accepted and supported throughout their time with them. They work alongside every guest to help them plan for, and realise, a better future. Their services are wide-ranging covering:

• Advice & Support
• Health & Wellbeing
• Skills & Training
• Catering & Practical Support

Our client is looking for a passionate leader to join the team as Chief Executive.

With demonstrable experience at a senior level, ideally in the voluntary and community sector (VCS), this role requires someone with:

• Exceptional communication skills.
• Have an inclusive, empowering and motivating leadership style.
• Have the ability to influence at a high level across a range of services, stakeholders, commissioners, and organisations.
• Be able and willing to ‘get stuck in’ to help deliver their frontline services.

The Chief Executive will be responsible for:

• Providing leadership; developing and implementing the Charity’s strategic and business plans.
• Leading on partnership and business development.
• Being an effective advocate for the Charity and guests.
• Provide operational management.
• Provide financial control and ensure good governance across all aspects of the Charity.

When you click apply you will be taken to our client's careers page where you can download the application form to submit.

Please note the close date for this position is the 5th of July 2024.

Salary: £37,181 per annum

Location: Manchester

Contract: Permanent

Hours: 37.5 hours per week

Closing date: 10th July at 11:30pm

Do you have experience of working with people with lived experience to help them share their insights and use their experience to influence change? 

Then join Shelter as Senior Lived Experience Coordinator and you could soon be playing a vital role at the heart of our Lived Experience Insight Team.  

About Shelter 

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the team

Our Lived Experience Insight Team’s aim is to ensure that the views of those affected by the housing emergency shape and influence all of Shelter’s work. People with lived experience are involved in a range of different ways, through forums and events in local communities, sharing their story as part of campaigns, and speaking out about the issues that affect them. This helps ensure that our services and campaigns are developed alongside local communities and so that lived experience informs everything we do.

About the role

This is an exciting role within our Lived Experience Insight team where you will be involved in developing and co-ordinating an impactful involvement and coproduction programme that helps us to deliver meaningful opportunities for people with lived experiences. We’ll rely on you to influence and shape the work that Shelter does by influencing culture change across the organisation and improving our practices around Lived Experience Insight in line with our strategic aims. You’ll not only lead elements of our Strategic Plan, but you’ll also support our colleagues across teams to develop their practice through design, delivery of training, resources and project support.  

You’ll be line managing a small team of our Lived Experience Coordinators to support them in delivering our programmes across their region that aligns to local strategic priorities. Ensuring that you and your team develop and deliver monitoring tools will help us to make continuous improvements to the work we do both on a local scale and across the nation. And as part of this role, we’ll count on you to provide wellbeing support to all those involved with Shelter, ensuring a high quality experience when working closely with participants and supporting their personal development.  

About you 

You’ll have an understanding of how lived experience of bad housing or homelessness can impact an individual, and the ability to support individuals in sharing their insights  and experiences. What’s more, is your experience of people management means you are great at supporting your team to plan and coordinate multiple complex projects and activities across your region, with an ability to prioritise workload. You’ll have proven ability to facilitate training, workshops, webinars or coproduction activities with  people with lived experience, while ensuring a safe and inclusive space where everybody can contribute. You’re adept at developing successful relationships not only with colleagues at Shelter, but also local organisations and partners too, with the ability to influence and collaborate.

Applicants with lived experience are encouraged to apply for this role. An inclusive and open mindset is also required, together with a collaborative approach, openness to risk and a willingness to be reflective and give and receive feedback and learn from successes and failures alike. 

How to Apply  

Please submit your CV and a Supporting Statement via Core HR. The Supporting Statement should demonstrate how you meet the ‘About You’ points outlined in the job description. Please write no more than 1 page covering these points. Throughout your responses, please ensure you demonstrate the behaviour below: 

• We prioritise diversity and have an open and inclusive mindset 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Recovery Coordinator

A Recovery Coordinator is needed to provide psychosocial treatments to clients at a service in West London.

In order to guarantee that service users receive the appropriate intervention at the appropriate time and in the manner that best suits their needs, the ideal applicant will possess the knowledge and expertise to evaluate and interact with clients.

This is an exciting opportunity for someone who has dealt with substance misuse issues and is hoping to advance in their career with an organisation that will help them further their personal and professional growth.

Responsibilities:

• Assisting clients when they enter the programme and proceed with their therapy or recuperation.
• Offering screening, evaluation, planning for recovery, and subsequent referral
• Minimising the harm that drugs and alcohol do to clients and the larger community
• Encouraging carer, client, and community participation
• Acting as an advocate for partnership service access
• Assisting service users with their social (re)integration so they can live meaningful lives by encouraging self-determination, resilience, recovery, and peer support.
• Conduct research, create, and prepare materials and topic matter for groups or pods.
• Provide service users in group settings with structured information at different phases of their recovery
• Following groups or pods, analyse progress and identify service user concerns by participating in debriefings and evaluations with co-facilitators.
• Design seminars that are specifically tailored to the needs of the service users, covering topics like relationships, anger management, and sleep issues.

Experience Required:

• Possess a thorough awareness of substance abuse issues or have previous experience working in a related field.
• Possess strong written and verbal communication abilities as well as strong IT abilities.
• Possess a solid working understanding of mental health services, interventions, and best practices.
• Have excellent interpersonal skills, be a helpful team player, and be able to collaborate with a variety of individuals, organisations, and internal and external stakeholders.
• Capacity to successfully manage change while putting the interests of service consumers first
• Recognise the significance of information governance procedures and pledge to adhere to and implement all required safety measures
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough. No personal care or experience is required, just the right values.

£18,720.00 per annum, working 30 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

HR Data Analyst

We have an exciting opportunity for a HR Data Analyst to be the go to person for HR Data Analyst, reporting and developing the HRIS to ensure all agreed requirements are met.

Position: HR Data Analyst (Internal title: HR Systems & Data Officer)

Location: Brighton based and some hybrid working

Salary: £35,130 per annum

Hours: 37 hours per week (Monday – Friday)

Contract: Permanent

Closing Date: 17 July 2024

About the Role

You will be working for a people-led organisation whose mission and values is to inspire change across Sussex.

About the Human Resources Department

Promoting a fantastic people culture, the vision is to create a people-centred work environment that is psychologically informed, thereby creating value for everyone as a great place to work and grow as individuals. The HR Data Analyst plays a key role in providing relevant data and analytics by providing insightful reports that help support strategic business decisions across the organisation.

About the Role

You will be responsible for updating and maintaining the HR database, so it is essential that you have worked on a HRIS, producing regular reports and management information.

Key Responsibilities:

• Act as first point of contact for system and process queries including holiday, sickness, leavers and internal transfers.
• ‘Technical expert’ for the HR system providing support and coaching to HR colleagues and new users, reporting any required fixes, testing and support continuous development of the HR system.
• Support and maintenance of HR software including the inputting, updating and transferring of data.
• Be responsible for producing reports and utlise Excel solutions for data manipulation, formula writing, data visulalisation, pivot tables and data filtering.
• Ensure data integrity through the use and creation of validation reports to identify and correct issues, errors and anomalies in relation to post, employee, pay and reporting lines.
• Provide regular ad hoc reports including KPIs, appraisals, exit interviews, sickness absence, equalities, leave etc and assist budget exercises and auditing. Analyse people management data and identify trends.

About You

To be successful in the role of you will need to be proficient in Excel and enjoy producing complex data analytics. You will have great communication skills and be committed to the values of the organisation.

Some of the key skills and experience you will need to bring with you include:

• Experience in working within a human resources team, primarily in areas such as HR systems, management information and HR metrics.
• A working knowledge of HR systems, databases and have worked on a HRIS.
• Experience of prioritising and analysing large datasets, detecting and correcting errors, interpreting and reporting/presenting results in a meaningful way.
• Advanced Excel skills for data manipulation, formula writing, data visualisation, pivot tables and data filtering.
• Excellent attention to detail and the ability to always maintain a high level of accuracy and numeracy.

You will be confident working with HR systems, data and enjoy compiling figures and analytics and present this data in an accurate and meaningful way, so attention to detail is essential. You will play a key role in the future development of the HR system (Civica HR).

You will be joining a friendly well-established HR team, so you will have the support there if you need it, however, the ability to work autonomously and pro-actively is also a must.

In return

In recognition of our commitment to staff, the organisation has been awarded Gold Accreditation from Investors in People and are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.

You will also receive a fantastic benefits package including:

• 5.5% stakeholder pension scheme and life assurance scheme
• Medical cash plan with Medicash
• Access to BHT Learning & Development platform
• Free and confidential employee assistance helpline for both personal and work-related concerns
• Cycle-to-work scheme
• Free new starter 28-day Network Saver Brighton bus pass
• Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata 
• The opportunity to participate in well-being and fundraising activities throughout the year

The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010 and are committed to encouraging equality, equity, inclusion, and diversity within the workplace. As an employer, they are committed to promoting and supporting people’s social, physical and psychological health at work.

Please let the team know if you require any special arrangements or reasonable adjustments if called for interview. We welcome applications from individuals with lived experience.

We reserve the right to close this vacancy early if we receive sufficient applicants for the role. Therefore, if you are interested, please submit your application as early as possible.

You may have experience in areas such as HR, Human Resources, Personnel, HR Data Analyst, Human Resources Data Analyst, Personnel Data Analyst, HR Systems, Data Officer, HR Systems Analyst, HR Data Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ASH Co-op is a thriving tenant-managed housing co-op in Cambridge. We have two part-time staff and are looking for a focused, committed, self-motivated and enthusiastic person to take the role on to cover for maternity leave to start from late September. 

This is a varied front-line role involving collecting rent and taking enquiries, including maintenance requests and applications for membership. It also involves monitoring budgets, some basic accounting and general office administration. You must be IT literate with a good working knowledge of excel and will ideally have previous experience of housing work, or a similar office environment.

PURPOSE OF THE JOB
To be responsible, with our other housing co-ordinator/s, for the day-to-day running of ASH Co-op in co-operation with the membership; deal with outside bodies on behalf of the co-op; keep computer records; maintain and develop office and financial systems; and provide administrative support for working groups.

REPORTING TO 
The Employment Co-ordinators, who are elected by the members on to ASH Co-op’s committee.

MAIN DUTIES AND RESPONSIBILITIES
All tasks are to be carried out with the relevant Co-ordinators and Working Groups where appropriate.  As a volunteer led organisation, the Housing Co-ordinators will be expected to liaise with working group co-ordinators from time to time to agree how tasks will split between them.  A key responsibility of the Housing Co-ordinators is to provide continuity where volunteers are unable to do so.

The successful applicant will be able to work Tuesdays and spread remaining hours across other weekdays between 8am-7pm when needed. The core office opening hours are 9.30am- 5pm. This role is being offered on a 13 month fixed contract.

Application date closes 10th July.

Interviews to be held late July 2024. 

About the Role...

Are you passionate about making a positive impact on the lives of vulnerable individuals? The Renewal Programme, a well-established and respected local charity in the London Borough of Newham, is seeking a dedicated Housing Support Worker to join our team on a full-time basis.

You will play a crucial role in providing effective and high-quality support and resettlement services to vulnerable single homeless adults housed by the charity. Support workers are vital members of our team as they provide support to tenants, helping them to develop the life-skills they require to move on to independent living. In this role you will manage a caseload of tenants, supporting and encouraging them to maximise their skills and choices.

Your responsibilities will include:

• Conducting interviews and assessing the suitability of prospective tenants.
• Inducting new tenants into their local community and ensuring their understanding of their rights and responsibilities.
• Developing and reviewing support plans with tenants and coordinating with other professionals involved in their care.
• Holding keywork sessions with designated tenants and conducting regular risk assessments.
• Providing information, advice, and advocacy on welfare benefits, education, budgeting, and independent living skills.
• Liaising with external support service providers and fostering connections with community groups.
• Recommending permanent housing options and providing support and advice to successfully moved-on tenants.
• Upholding health and safety standards and maintaining positive relationships with the local neighbourhood.

About You...

You will play a crucial part in providing a safe and supportive environment for residents, many of who are formerly street homeless. As a natural communicator with excellent interpersonal skills, you will possess a supportive and non-judgmental approach.

Your ability to work within policies, procedures, and regulations is essential to maintain a safe and effective environment.

If you are ready to contribute to empowering vulnerable individuals and making a positive impact on their lives, we invite you to apply. Your dedication and commitment will play a vital role in helping our residents transition towards a more independent lifestyle.

Requirements:

• Experience of face-to-face support work with vulnerable individuals.
• Practical experience in assessment, key-working, and advocacy.
• Knowledge of housing management, support planning, and relevant statutory services.
• Excellent communication, organizational, and analytical skills.
• Ability to work under pressure, manage time effectively, and maintain accurate records.

A bit about us

The Renewal Programme is a local Newham based charity that is passionate about supporting those that find themselves on the margins of our community. We are able to offer the successful candidates a friendly, supportive and values driven work environment with a real opportunity to make a positive difference in the area of housing and homelessness in Newham. 

Application procedure

Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have positions filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long. 

Please refer to the job description and person specification attached and note an enhanced DBS check will be required. 

We look forward to hearing from you! 

 Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.