Health Jobs
As our Director of Communications and Corporate Affairs, you’ll deliver and drive the PR, corporate communications, and corporate affairs strategy, promoting and protecting the British Heart Foundation (BHF)’s reputation, building brand awareness, and generating support and engagement to ultimately drive income.
Reporting to the Chief Marketing and Fundraising Officer, you'll deliver the media engagement, press and comms strategy, thought leadership strategy and content generation to build brand awareness, credibility, and influence policy decisions. Accountable for the development and delivery of the corporate communications and reputation management strategy, and stakeholder engagement strategy for alumni and ambassadors, you’ll also own the crisis response process and be responsible for internal change messaging.
In this highly collaborative senior leadership role, you'll also advise the Chief Executive, Executive Group and Trustees on communication strategy and communications and work closely with the Chief People Officer and Director of Policy and Public Affairs to ensure alignment of communications strategies with planning processes and policy and public affairs strategies. Additionally, you’ll collaborate with the Director of Brand, Acquisition and Health Marketing to deliver integrated campaigns across earned, owned and paid media.
You'll role model our values, provide effective and authentic leadership, and grow colleague engagement. Engaging teams to provide clear direction, motivation, and coaching, you'll enable them to perform at their best and drive the delivery of the Directorate’s strategic plans.
Working arrangements
9–12-month fixed term contract, covering an internal secondment.
Start date: As soon as possible. Candidates must be available to start by Monday 2 September at the latest.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least two days each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.
About the team
The Communications and Corporate Affairs team comprises of 25+ communications professionals across a variety of specialisms including press, PR, and engagement, covering all four UK nations.
About you
With outstanding leadership skills and experience of leading a communications function within a large organisation, you have experience of implementing PR campaigns, multi-faceted communications solutions and delivering PR account management to exceptional levels.
With an awareness and passion for a wide range of media tools, you bring comprehensive knowledge and understanding of the media landscape across online and offline communications, the marketing planning process, and BHF’s cause and objectives.
A confident and ambitious communications specialist, able to deliver transformation and strategic programmes, you have intellectual flexibility and the ability to develop strong working relationships at Board/Senior leadership level. A highly effective organiser who can prioritise and manage multiple complex projects and stakeholders, you possess excellent problem-solving skills and the ability to inspire excellence in others and build high-performing teams.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV)
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/about the role
Dementia UK has entered into an exciting three-year corporate partnership with a national partner. As a key component of this initiative, we will establish face-to-face Admiral Nurse clinics across the UK. This new team will bring Admiral Nursing to high street locations across England, Scotland, Wales, and Northern Ireland.
As part of the national Clinics Programme Team, you will provide in-person biopsychosocial support and advice, sharing your specialist dementia nursing expertise to help families manage the complexities of the condition. Your focus will be on supporting family carers, people affected by dementia, and professionals who require specialist dementia guidance in areas of the UK where Admiral Nurse services are currently unavailable, bringing a much-needed service directly to local communities. Throughout your work, you will consistently promote Admiral Nursing and a family-centred approach to dementia care.
You will receive full support with your continuous professional development from the Admiral Nurse Academy.
As this unique nursing role offers you the opportunity to travel across the country, and will include overnight stays, flexibility is essential. When not delivering face-to-face clinics, you will provide support on our Helpline, working from home.
To apply, you must be a registered nurse with the NMC, have significant experience in dementia care, and demonstrate a history of supporting people with dementia and their families and carers.
This is a truly exciting and varied role where your expertise will have a genuine impact on people in need of support that would otherwise not be available in their area. Join us in making a difference to the lives of those affected by dementia and helping ensure no one faces dementia alone.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Hybrid role based in our Warrington Office.
The Dementia Support Line Team Leader is responsible for managing the day-to-day operations of Alzheimer’s Society’s Dementia Support Line which receives over 60000 calls per year and operates across England, Wales and Northern Ireland.
The Dementia Support Line Team Leader manages a team of Dementia Advisers providing leadership and direction to ensure they provide a highly responsive service, giving appropriate advice and support to people affected by dementia.
In this role you will coach and develop your team to deliver high quality person-centred support for everybody affected by dementia. You will be part of the team ensuring management cover across the operating hours of the service. We are looking for someone who exemplifies our values, someone who is: Determined to make a difference when and where it matters most. A Trusted Expert who believes in working Better Together and demonstrates true Compassion.
Key responsibilities:
- Responsible for the recruitment, development and performance management of Dementia Advisers working within the service. Use coaching and mentoring and strong people management skills to ensure a positive outcome on service quality, employee satisfaction, productivity, absence management, and employee emotional resilience.
- Engender a positive, solutions focussed working environment with a good team spirit and sense of equity.
- Manage competing demands and deadlines by adopting a flexible and proactive approach.
- Enable and empower advisers to work to their potential and contribute to the supportive and collaborative culture within the hub management team.
- Support advisers across sites and maintain the rota to ensure appropriate levels of staffing are in place throughout the service hours to meet the demand and needs of people affected by dementia.
- Contribute to projects and continuing service improvement activities.
About you
As a Dementia Support line Team Leader you will:
- Be able to manage your team to ensure the provision of a high quality service to people affected by dementia.
- Have experience of managing staff as well as strong IT skills and the ability to use management data to ensure KPIs and standards of service are met.
- Have experience of integrated telephony systems and service user databases.
- Have an understanding of the needs of people with dementia and their carers and direct experience of working in a lead role in a telephone and e-mail based service.
- Have excellent verbal and written communication skills.
- Have the ability to coach, mentor and support staff, getting the best out of them.
Closing date: 18th July 2024
Interview date: 31st July 2024, from our Warrington office.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
About the role:
We are looking for an organised and proactive Project Administrator to join our team. You will provide essential administrative support to the Project Lead. Primarily focused on East Cheshire NHS Trust, you will assist in the running of our volunteer management contracts by recruiting and liaising with volunteers and other relevant stakeholders, coordinating day to day cover of volunteers and supporting with volunteer events.
What we are looking for:
This role is suited to someone who is looking for an opportunity to develop new, or re-hone previously obtained, skills with a view to expanding within post. You might be seeking to re-enter the workforce following some time away for any number of reasons, so your previous work experience is less important to us than your current commitment and approach to the job.
This role is currently designed to be task oriented, allowing the post holder to learn on the go; but there is room to develop if wanted. A number of different skills might be helpful for the post holder, including strong organisational approach, a willingness to learn, good communication and interpersonal skills and the ability to be self motivated.
We know that our staff team is better when it reflects the communities we seek to serve. We are particularly keen to speak with candidates who might not currently see themselves as part of our make-up. This includes those from Roma, Gypsy and Traveller communities and other racially marginalised backgrounds.
What we can offer:
We're a small, passionate, and hardworking team where everyone’s input is encouraged and valued. We will develop a professional development plan tailored to you as an individual and will support a range of training opportunities.
• Salary of £21,500FTE (this role is 0.5 FTE, therefore pro rata: £10,750)
• 25 days’ starting annual leave, plus bank holidays and up to 3 days during the Christmas period
• We will also support staff to take additional time to fulfil volunteering roles
Key Responsibilities:
1. Provide administrative support to the Project Lead, including managing documents, scheduling meetings, and maintaining records.
2. Assist in the development, implementation, and optimisation of operational processes to enhance efficiency and productivity.
3. Assist in the recruitment of volunteers to East Cheshire NHS Trust.
4. Supporting with volunteer engagement, communications and events.
5. Coordinate and liaise with colleagues to ensure seamless collaboration and integration of operational activities.
6. Liaise with external stakeholders to facilitate effective communication, collaboration, and relationship management.
7. Assist in the preparation of reports, presentations, and documentation related to operational activities.
General Responsibilities as a CVSCE employee:
8. Contribute to the financial health of the organisation through positive compliance with relevant budgetary requirements and processes
9. Contribute to the general high-quality culture of the organisation through active engagement with HR processes
10. Commitment to the values of the organisation, demonstrably applying them to the day-to-day activities of the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced administrator with excellent communication skills? Do you have a keen eye for detail and a passion for delivering the best possible service?
We are looking for a proactive and detail-oriented Risk and Assurance Coordinator to join our Risk and Assurance team.
Our Risk and Assurance team plays a crucial role in ensuring our success by maintaining industry-leading standards and delivering an exceptional risk and compliance service to the British Heart Foundation (BHF).
As our Risk and Assurance Coordinator, you will provide essential administrative support related to the monitoring and reporting of the Risk and Assurance team. Your responsibilities will span across a variety of critical areas, including risk management, shop security, income protection, internal audit, and insurance.
You’ll act as the main point of contact for all internal and external security support requests, supporting the case management system and assisting the team to deliver an essential service.
This is a varied, hand-on role and an exciting opportunity to make a real impact and support the successful delivery of the wider BHF strategic mission.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
You'll have excellent administrative and customer-service skills, having previously worked with large datasets, handled complex queries, and successfully managed relationships with internal and external stakeholders.
To excel in this role you’ll also be:
- Effective Communicator: As the main point of contact for all internal and external requests, you’ll excel in both written and verbal communication.
- Tech-Savvy: Proficiency in MS Outlook, Word and Intermediate Excel skills.
- Results-Oriented: You take initiative and ownership to complete tasks effectively. Your drive for results sets you apart from the rest.
- Organised and Deadline-Driven: Your organisational skills and ability to meet multiple deadlines will make you a valuable asset.
- Excellent Team Player: You thrive in a team environment. Whether collaborating with colleagues or working independently, you contribute effectively.
- Detail-Oriented: You approach problem-solving with discipline and precision. Your analytical skills are top-notch.
If you have a passion for risk management and a keen eye for detail, we want to hear from you!
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Interviews are due to be held over Microsoft Teams on 22nd & 23rd July.
Our vision is a world free from the fear of heart and circulatory diseases.
Work setting: Hybrid
Salary: up to £50,000 per annum
Hours: permanent, full-time
Location: Central London
Are you a strategic thinker with a knack for turning ideas into successful commercial ventures? Have you worked in a role that focused on development of products/ideas that capitalised on an organisation's existing IP, knowledge, reach, research, expertise?
TPP are recruiting a self-motivated and proactive Commercial and Product Development Manager on behalf of our client, a well-established charity focused on supporting people facing a chronic health issue.
The Role:
As a Commercial and Product Development Manager, you will work closely with the Senior Relationship Manager, Corporate and Commercial, to develop and implement the client's commercial strategy.
Main responsibilities:
- Strategy Development: Collaborate with various teams to create and execute scalable commercial opportunities.
- Revenue Generation: Drive financially viable business assets, including training, consultancy, accreditation, and conferences as well as shape pricing strategies and build attractive sponsorship packages.
- Market Analysis: Conduct thorough competitor analysis and cost assessments to position products competitively.
- Product Innovation: Lead focus groups, assess product feasibility, and ensure continuous improvement to meet customer needs.
- Partnership Development: Work with corporate fundraising colleagues to optimise cause-related marketing opportunities and identify income-generating assets.
- Organisational Culture: Embed organisation's values and culture in all activities, ensuring compliance with policies and promoting a safeguarding culture.
Requirements:
- Strong interpersonal skills and the ability to work effectively with internal and external stakeholders.
- Expertise in product development, financial modelling, and project management.
- Innovative approach to discovering and developing value.
- Experience in securing sponsorships and working in a targeted environment
- Knowledge of Intellectual Property in the healthcare sector is a plus
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Rotherham Hospice
At Rotherham Hospice, we provide exceptional care for all those affected by terminal illness and are the only adult hospice in Rotherham for the people of Rotherham and surrounding villages.
We began offering Day Hospice services in 1994, and have grown over the years to now provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care in the community.
Our dedicated team of staff and volunteers work together to provide palliative care that incorporates psychological, physical, social and spiritual support to help patients and their families achieve the very best quality of life, both at home and in the Hospice.
We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do.
Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.
Your Responsibilities
- You will lead Rotherham Hospice’s community fundraising strategy and manage its associated income and expenditure budgets, ensuring that all targets are achieved and / or exceeded where possible.
- Through expert stewardship, you will ensure all our community supporters are invested and engaged with our cause and you will ensure all financial and relationship opportunities are explored and maximised to their fullest potential.
- You will build meaningful relationships with individuals and community groups within and surrounding the Rotherham area, supporting community-based activities and initiatives.
- As part of our high performing Fundraising Team, you will line manage our Community Fundraising Officers, setting a first-class example through proactivity and behaviours.
About you:
Experience
- At least 2 years’ experience in a similar role with solid knowledge and understanding of Community Fundraising.
- Proven experience developing compelling propositions that drive results and generate income / supporter acquisition.
- Proven experience of meeting and exceeding financial targets in a fundraising setting.
- Experience developing and implementing supporter journeys across multiple channels and communication methods including telephone, written and face-to-face communications.
Skills and Abilities
- Able to plan, organise and prioritise workloads.
- Ability to create meaningful long-lasting relationships.
- Ability to demonstrate flexible and efficient working.
- Ability to demonstrate accurate and effective approach to tasks.
- Ability to multi-task on a variety of complex projects in a busy department.
- Good communicator and able to quickly build the confidence of colleagues.
What we can offer you
Holidays- A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
A supportive & comfortable working environment- Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
Hassle-free parking at no cost- No one is more than a couple of minutes’ walk from the Hospice.
Great meals & drinks- Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.
Reassurance- Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 2x your annual salary should you die whilst working in our service.
Training & development- Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
The client requests no contact from agencies or media sales.
Are you an experienced corporate fundraiser with a proven track record of winning significant partnerships of high value?
As a Regional Partnership Manager, you'll make a mark on our Corporate Partnerships team, winning and creating exciting new partnerships for the British Heart Foundation (BHF).
In this role, you’ll be an essential member of the Corporate Partnerships Team. You'll play an integral role in shaping the future of our partnerships, ensuring targets for new business acquisition and subsequent account management are achieved.
Use your skills to help us get closer to a world free from the fear of heart and circulatory diseases.
Working arrangements
This is a home-based role with some travel (approximately 2-3 trips per month) to meet with partners, prospects, and Community Fundraising teams across the West Midlands and North West of England. You’ll be reimbursed for all reasonable travel expenses.
As this is a regional role and given the current pipeline of opportunities, we are looking for candidates who live in the West Midlands or North West of England regions.
On occasion, you may also be required to work flexibly to support evening and weekend activity. Where this is the case, you will be compensated for this with time off in lieu.
About you
As our perfect candidate, you bring end-to-end experience of identifying a partnership opportunity, taking the prospect through the sales cycle, and securing the corporate partnership. You have demonstrable experience in thinking commercially and winning high value opportunities.
With excellent communication, networking, influencing, and relationship building skills, you have proven experience of working with others to secure significant bids, sharing skills and experiences with those around you.
A results-oriented go-getter, you are always willing to pick up the phone and reach out to cold prospects. You have a demonstrable track record of building and writing partnership proposals and delivering presentations to board-level decision makers.
Integral to coming into this role is your experience in winning new business, whether it’s from working for a charity in corporate partnerships or in the private sector in a sales role.
A strategic thinker, you’ll be brimming with creative ways to win new business. You'll be confident in presenting to internal and external stakeholders at all levels. You'll also have experience of developing CRM/product promotion and sponsorship partnerships.
You are able to work collaboratively and innovatively with colleagues across the organisation to maximise opportunities from both prospects and partners.
You can work under your own initiative from a home base while still contributing positively to the regional teams.
It is desirable (although not essential) for you to have a full UK driving licence and access to a car.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
About Rotherham Hospice
At Rotherham Hospice, we provide exceptional care for all those affected by terminal illness and are the only adult hospice in Rotherham for the people of Rotherham and surrounding villages.
We began offering Day Hospice services in 1994, and have grown over the years to now provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care in the community.
Our dedicated team of staff and volunteers work together to provide palliative care that incorporates psychological, physical, social and spiritual support to help patients and their families achieve the very best quality of life, both at home and in the Hospice.
We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do.
Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.
Your Responsibilities
Rotherham Hospice is seeking a passionate and results-driven Legacy Fundraising Officer to join our Income Generation Team.
This is an exciting new role created to focus on legacy fundraising initiatives, with a primary objective of increasing the number of legacy pledges and gifts to support the long-term sustainability of the hospice's vital services.
Reporting to the Individual Giving Manager, the Legacy Fundraising Officer will play a key role in developing and implementing strategies to engage with supporters, raise awareness of legacy giving opportunities, and secure legacy pledges and gifts.
About you:
Experience
- At least 2 years’ experience in a fundraising environment.
- Previous experience in legacy fundraising within the nonprofit sector.
Skills and Abilities
- Strong understanding of legacy giving principles and techniques, including estate planning and will writing.
- Excellent communication and interpersonal skills, with the ability to engage and inspire donors through written and verbal communication.
- Proficiency in database management and experience working with fundraising CRM systems.
- Highly organised with the ability to manage multiple priorities and deadlines effectively.
What we can offer you
Holidays- A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
A supportive & comfortable working environment- Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
Hassle-free parking at no cost- No one is more than a couple of minutes’ walk from the Hospice.
Great meals & drinks- Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.
Reassurance- Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 2x your annual salary should you die whilst working in our service.
Training & development- Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
The client requests no contact from agencies or media sales.
Are you results-driven with a proven track record of supporting innovative and engaging fundraising products? Would you like to make a significant impact to the lives of millions of people affected by heart and circulatory disease?
If so, you could be the Product Executive we are looking for!
As a Product Executive, you’ll work closely with the Product Delivery team to develop and deliver compelling, customer-centric virtual fundraising products. These include month long virtual challenges such as Walk 10,000 Steps a Day and Dechox. You’ll also work with the team to investigate and develop future virtual fundraising innovation opportunities.
Innovation and product development will be at the heart of everything you do. With a newly refreshed strategy set up to develop and deliver a sustainable and varied portfolio of mass participation and virtual events, your role will be critical in helping us generate net income to power our research and help save lives.
You’ll work closely with members of the Product Delivery Team and other expert functions across the organisation, ensuring that all activity is successfully planned, delivered and managed, and all financial and non-financial targets are met. As an end-to-end guardian of the products and propositions in our portfolio, you’ll facilitate an excellent customer journey from start to finish.
Working arrangements
Please note, this is a fixed term contract until August 2025, covering family leave.
Start date: As soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you will:
- Utilise excellent communication, organisation and analytical skills to contribute experience, energy and passion to product development and delivery, driving engagement and fundraising to meet ambitious targets
- Apply a solid understanding of marketing techniques and fundraising principles to effectively contribute to a diverse product portfolio
- Demonstrate a proficiency in leveraging customer, market and financial data to inform decision making
- Collaborate effectively with cross-organisational and external teams to ensure a seamless execution of products
- Have your “finger on the pulse” when it comes to any new technologies and emerging trends in mass participation and virtual fundraising, remaining proactive and innovative in your approach
If you’re ready to make your mark on one of the UK’s largest health charities and improve the lives of people with heart and circulatory conditions, apply now!
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference for people across North Hampshire who have a life-limiting illness, are facing the end of life, or experiencing bereavement? Could you inspire thousands of individuals a year to support the vital work of St. Michael's Hospice through compelling storytelling and innovative campaigns? If so, we would love to hear from you!
St. Michael's Hospice is seeking a dedicated and experienced fundraiser to lead our Individual Giving portfolio. The Individual Giving Lead will play a pivotal role in generating funding for St. Michael's Hospice through individual giving - inspiring new donors and maximising opportunities with existing ones.
About St. Michael’s Hospice
St. Michael’s Hospice is a registered charity providing palliative and end of life care services for the people of North Hampshire.
As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. It may come as a surprise, but only 16% of our funding comes from the government. End-of-life care is an essential service, not a luxury, yet it is not funded like other care services. To keep the Hospice’s services running, we need raise an additional £15,000 every day.
The role
As our Individual Giving Lead, you will ensure that everyone that makes a donation to St. Michael’s Hospice, feels valued and that their donation has truly made a difference.
You will maximise opportunities for individual supporters across the individual giving portfolio. Identifying areas for growth and achieve new income across all income streams and enjoy building and deepening engagement with existing supporters.
This role can be office based or hybrid (a mix of home and office working). We would like someone to work a minimum of three days, however hours can be worked across the week, to suit the candidate.
The fundraising office is in Millennium House, Priestley Road Basingstoke and has free parking. It is within a short walking distance from St. Michael’s Hospice and Basingstoke Hospital.
At St. Michaels, you'll be part of a warm and supportive team dedicated to providing compassionate care to those in need. You'll have the opportunity to make a real impact, shaping the future of our fundraising efforts and helping us continue to provide vital services to our community.
If you're ready to take your fundraising career to the next level and make a difference that truly matters, we'd love to hear from you! Apply now to join our team as our Individual Giving Lead and be part of something special.
Wehn applying, please tell us about:
- Why you would like to work for St. Michael’s Hospice
- How your skills and experience make you the perfect person for this role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office. Some out of standard business hours work may be required, including weekends and evening work to facilitate events.
Salary: £36,400 per annum
Hours: 35 hours per week
Closing date: Tuesday 9 July 2024 at 10.00am
Interview date: Wednesday 17 July 2024
This is a fixed-term maternity cover for 12 months due to start early September 2024.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
We are looking for an enthusiastic and highly organised individual to join our Special Events Team as Senior Special Events Fundraiser.
We have some exciting events coming up including a reception in October and a high-profile dinner at The Design Museum in November, so we need somebody to come in and hit the ground running. Please note that these events are in the evenings so the role will require some flexibility.
You will work closely with the Head of Special Events to deliver our events, taking responsibility for key elements of the management and delivery of each event and ensuring they meet budget targets. You will collaborate with internal teams on delivering events, including the bi-annual Patrons’ Club Reception and other events that arise over the year.
Relationship building (both externally and internally) is a key part of the role and an integral part of working for JDRF so you will have excellent interpersonal and stewardship skills.
As a highly creative and confident fundraiser, you will be given the scope to develop existing events as well as creating new and innovative events to increase fundraising as well as raising awareness of JDRF.
Experience required
You’ll have previous experience of:
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Managing successful Special Events from concept to post-event evaluation
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Developing event plans and materials
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Building relationships with high level supporters, senior volunteer committees and external suppliers
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Achieving budgets
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
The Model of Care and Quality Improvement Officer role is all about making sure that the care and support models developed and implemented by the National Gambling Support Network (NGSN) are effective, efficient and of high quality. The post holder will support the work around the current and ongoing development of the model of care to make sure that the NGSN is delivering against best practice and evidence-based interventions, supporting quality improvement.
You'll be working with the Quality and Performance Manager and providers to:
- Develop and implement an NGSN model of care.
- Monitor quality and performance standards as part of the commissioning process.
- Support the tracking of the evaluation and delivery of related project milestones.
- Work with colleagues so that findings of good practice and/or lessons learnt are built into future service planning, delivery, and improvement.
- Work with colleagues to build capacity, quality and continuously improve performance standards within GambleAware and commissioned services.
- Provide quality and performance information of the peer review process, contributing to interim evaluation reports and outputs where appropriate.
We're looking for someone with good knowledge of healthcare delivery models, and experience in applying quality improvement methodologies to drive measurable improvements in healthcare outcomes. You'll need a track record of successfully supporting the development of quality improvement projects from conception to implementation. And you'll be a great communicator and know how to work with and engage people.
We're asking for a lot, and in return we're offering a range of benefits that support employee wellbeing and that make GambleAware a great place to work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.
The post-holder will be responsible for:
- Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
- Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
- Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
- Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.