Jobs

Citizens Advice in West Sussex (North, South, East) are hiring a number of Outreach Advisors to join our team in West Sussex, giving advice on benefits and other money related problems.

Working in partnership with the local authority and charities, our advisors will work for funded projects, with a mixture of co-location and outreach work so you can work closely and make a difference.  Advising residents on debt options, benefits, negotiating with creditors and supporting with budgets and working with funders to identify clients and interventions which will benefit from the service. May need to do home visiting.

You will need excellent communication skills, enjoy working with people but able to manage a case mix. You will support the development of local volunteers and feed into social policy; building evidence of the impact of your work.  Whilst the ideal candidate will have experience of benefits or debt, training can be provided for the right candidate who can show the skills and attributes or the role.

We are committed to equity, diversity and inclusion, and support our people with their development with ongoing training opportunities.

Basic DBS required.

Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.

If you’re ready to make a real difference in your community, apply now to become part of our dedicated team at Citizens Advice in West Sussex.

NO CVs PLEASE

Join Our Team as a Helpline Advisor at Citizens Advice in West Sussex  

Are you passionate about helping others? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to make a difference? Citizens Advice in West Sussex is looking for a dedicated Helpline Advisor to join our dynamic team.  

About the Role: As a Help to Claim Helpline Advisor, you’ll help people seeking advice and support on their benefit entitlements, making sure they understand their options and make successful applications. You’ll use your excellent customer service skills to provide clear, accurate, and empathetic advice via phone and webchat. This role requires the ability to understand and communicate complex rules and regulations, all while working to set targets.  We are recruiting for TWO fabulous people! 

A basic DBS will be required.

Key Requirements:  

• Outstanding Customer Service: You have a natural ability to connect with people and provide the support they need with ease and care.
• Analytical Mindset: You’re quick to grasp complex rules and can explain them clearly, making things simple for others to understand.
• Digital Savvy: You’re comfortable using IT and digital platforms, whether it’s phone or webchat, navigating them with confidence.
• Target-Oriented: You’re driven by meeting and exceeding goals, knowing that each target represents a person you’ve helped.
• Researcher: You listen carefully, investigate thoroughly, and explore options to provide the best advice tailored to individual circumstances.

What We Offer:  

• Holidays: 26 days per year (pro rata).  

• Employee Assistance Scheme: Access to confidential support services.  

• Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.  

• Commitment to learning and development: access to training platforms and professional development.  

• Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.  

Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back.  We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply.  As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.

If you’re ready to make a real difference in your community, apply now to become part of our dedicated team at Citizens Advice in West Sussex. 

NO CVs PLEASE

This role is more than just a job; it’s an opportunity to make a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you’ll help people navigate the complexities of energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability. We are recruiting for more than one person, and please note that a basic DBS will be required.

About Us:
Join our busy local charity as an Energy Advisor, where you’ll play a crucial role in supporting individuals and families facing challenges with energy costs, helping them to manage bills, maximise income, and reduce fuel poverty. This is a fantastic opportunity to specialise in a vital area of advice, whilst contributing to the reduction of carbon emissions.

Key Responsibilities:

• Energy Advice Delivery: Provide comprehensive energy advice by phone, in person, and at community events, ensuring clients understand their options for managing energy use and reducing costs. 
• Income Maximisation: Carry out benefit checks and debt assessments to help clients increase their income and better manage their finances. 
• Holistic Support: Explore clients’ situations thoroughly, signposting and referring them to other relevant services for additional support as needed.
• Energy Savings Solutions: Offer advice on energy-saving measures, including insulation, and link clients to available savings programs. 
• Community Engagement: Attend and deliver advice at community events, raising awareness of energy-saving options and supporting vulnerable individuals.

Key Skills and Requirements:

• People Skills: Strong interpersonal skills, able to build rapport and communicate effectively with a diverse range of people. 
• Digital Skills: Competent in using digital tools to deliver advice and manage casework. 
• Research and Knowledge: Able to research, stay updated with the latest developments in energy advice, and continuously pursue relevant training.
• Decision Support: Skilled in explaining complex information in a way that is easy to understand, helping clients make decisions confidently.
• Target-Driven: Comfortable working to set targets and achieving outcomes that benefit clients and the community.

What We Offer:

• Holidays: 26 days per year (pro rata).
• Employee Assistance Scheme: Access to confidential support services. 
• Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.
• Commitment to learning and development: access to training platforms and professional development. 
• Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.

Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back.  We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply.  As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.

CVs will NOT be accepted

Closing Date: Monday 4th November 2024 at 9am. We reserve the right to close dates early

Interview Date: w/c 4 November 2024

Background

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

It is an exciting time to be coming into Lepra as we currently celebrate our organisation’s Centenary year this year. In 2023 we underwent a strategic review and developed our new 6-year global strategy to re-establish our work into the future. We are using our Centenary year in 2024 as a springboard to launch our new strategic period. Our new strategy will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from disability and discrimination.

Our Finance and Operations team plays a critical role in supporting the wider Lepra UK team with our finance and HR function delivering and supporting on all finance management processes and HR related support at all levels.  The Finance and Operations team has experienced staffing changes this year and with some staff looking to work part-time, an assistant position has become available to support both the Finance & Administration Lead and the HR and Executive Support Assistant Manager as well as the need for support with our office move.

Job Purpose

To support the Finance and Operations team which includes the HR function as well as coordinating the upcoming office move and facilities operations.

Working Relationships

→ For the initial six months you will report into the Director of Finance and Operations.

→ Working with all of Lepra UK on all matters regarding HR, Operations and Finance.

→ Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, HR & Executive Support Assistant Manager and Finance & Administration lead.

Key Responsibilities

Premises and Facilities Management

→ Point of contact for office queries from tenants and Octagon Management company and co-ordinate any necessary contractors (stock kitchen, keep shredding bins filled for collection).

→ Clear and sort any items in the loft storage area as required

→ Act as Fire Marshall

→ Collect and sort post

→ Point of contact for all Lepra UK staff regarding office bookings and office use

Finance

→ Logging all donations on CRM system including gift aid administration

→ Running any required reports

→ Payroll support

HR and Administration

→ Sending out appropriate induction email template to all new starters

→ Ordering any IT equipment or arranging current IT equipment for new starters to be configured and for IT to be couriered to new starter/ liaise with IT provider as required

→ Setting up induction training on our online training portal

→ Assisting in arranging induction meetings for new starters

→ Assist with travel and accommodation for colleagues and any visitors / Trustees

→ Arrange for printing and sending on any mailings to staff members

→ IT starters and leavers administration

Recruitment

→ Assisting in the formatting of job descriptions

→ Arranging for job advertisements to be sent to various recruitment advertisers and Lepra website

→ Liaising with Universities regarding intern/volunteer recruitment

General

→ This role sits within a busy finance and operations team which deals with Finance, Human Resources, IT, Governance and premises/facilities. In period of team staff absences, you will be expected to cover work tasks as appropriate

→ If you have spare capacity you will be expected to undertake any reasonable tasks within the team

Person Specification

Qualifications

Essential

· Graduate level or up to A’ Level with relevant work experience

Desirable

· CIPD or Finance qualification

Knowledge & Experience

Essential

· At least two years’ experience of Finance, HR administration or both

Desirable

· Experience in the charity sector

· Experience of working in a diverse and multicultural environment

· Experience of bias-free recruitment

Skills, Attitudes and Personal Qualities

Essential

· Strong desire to work in the charity sector

· Share Lepra’s values

· Highly organised

· Confident user of IT systems, including an aptitude for learning new skills

· Proactive and can multitask

Closing Date: 05 November 2024

Ref 6872

When you join Save the Children as a Store Manager in Belfast you will have the amazing opportunity to channel your passion for sustainable retail across a team that is driven to bring the wonders of charity shops back to our high-street.  You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

 About the Role

Located in Botanic Avenue, Belfast, this is a busy shop in a city centre location, with a vibrant community.  As Store Manager, you'll be leading a strong and well-established diverse volunteer team, as well as focusing on further recruitment to grow the team and trading hours. The role will also build on existing strong connections within the local community to ensure the shop's continued success.

 About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously. 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

 Ways of Working: This role will be based on-site in the Belfast Botanic Avenue shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

 Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jobs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Closing Date: 14 November 2024
Ref 6792

When you join Save the Children as a Store Manager in Cockermouth you will have the amazing opportunity to channel your passion for sustainable retail across a team that is driven to bring the wonders of charity shops back to our high-street.  You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

 About the Role

Located in Cockermouth, Cumbria this is a busy shop in a brilliant location, with a vibrant community!  As Store Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

 About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously. 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

 Ways of Working: This role will be based on-site in the Cockermouth shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

 Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jobs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Administrator
Post no: 617
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £23,088.00 F.T.E (actual salary £9,360 per annum)
Hours: 15.0 hours per week, over 3 days (to be agreed)

About the Role

This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.

The successful applicant will carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes. This is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.

Key Duties

• Carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes (support meeting and greeting; post; email and telephone enquiries; finance, room bookings and meetings for fundraising and engagement / training departments; ordering and monitoring resources for fundraising and training.
• Deal with a wide variety of calls and enquiries from the general public, corporate organisations, operational staff, and managers, responding and taking action as appropriate (taking messages; relaying information accurately and on time; offer appropriate information regarding fundraising / communications and training.
• Responsible for stock checking and supplies and resources and open communication with internal and external parties.
• Ensure fundraising and marketing materials are stocked, and marketing materials are up to date.
• Monitor and maintain communications, training and fundraising email boxes.
• Liaise with internal / external parties regarding training duties as necessary and as directed by the Income Generation Manager.
• Write and send out outgoing thankyou letters to income streams.
• Help maintain an up to date and accurate supporter database and finance log.
• Provide general support to the Fundraising and Engagement Team.
• Provide general support to other Departments within the organisation.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Officer
Post no: 618
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,000 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.

Acting as the first point of contact for all Fundraising & Comms enquiries and in line with Mind BLMK’s Fundraising and Communications Strategy, this is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.

The successful applicant will generate income and support all aspects of communication and marketing, to help to maximise local support, raise awareness of our work in the community, and by providing exceptional supporter stewardship, in line with Mind BLMK’s Fundraising and Communication strategy.

Key Duties

• Engage and support stewardship and donor care for Mind BLMK’s individual givers, corporates, groups, volunteers and other supporters of the charity, in line with the fundraising strategy.
• Send and engage with donors, appropriate information and materials to support their fundraising at Mind BLMK.
• Ensure supporter interaction points (telephone, post, email) adhere to the highest standard.
• Support fundraising and engagement in the development of new partnerships with corporates, organisations, and individuals, to support income growth.
• Support and engage with the fundraiser, donor through the customer journey.
• Work with the wider team at Mind BLMK and with our national partners at Mind.
• Contact by phone, email and meet supporters or potential supporters of Mind BLMK and communicate key messages and ensure their fundraising is promoted and celebrated across all social media channels.
• Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials.
• Support the data capture, monitoring of and reporting on the effectiveness of marketing, PR and publicity activities, making recommendations as required.
• Ensure the quality assurance for the implementation of Mind branding guidelines and specifications across the organisation; reviewing, monitoring, and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
• Support the functions of the publication and distribution of press materials, news stories, and updates, both internally and externally.
• Support the maintenance of Mind BLMK’s websites, social media accounts, Mailchimp newsletters, and web administration profiles and content (including but not limited to - Facebook, Twitter, Instagram, Linked In).

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

We are looking to grow the capacity of our church leadership to support church growth, as we both develop our base within the new Osney Mead Innovation Quarter and expand our activities across the city.

We see Operations as a key ministry in the life of the church. Our existing church Admin Team covers events, communications, volunteer coordination, data handling and safeguarding administration, whilst management roles have generally been held by pastoral staff. In appointing an Operations Leader, we are seeking someone “well respected, full of the Holy Spirit and wisdom” (Acts 6:3), whose managerial skill will release other leaders to focus on pastoral ministry.

The Operations Leader will work with our senior leaders to build and run systems that support church growth, and will be responsible for:

• Cultivating a culture in which volunteers thrive
• Leading on finance, governance, HR and compliance
• Use and development of our building
• Oversight of church admin team

This is a key role in our church life and requires a vibrant Christian faith and a passion for our church’s mission. It also demands strong people skills and the ability to ensure strategies and plans are executed in a timely and thorough manner.

Key relationships

Your primary team will be our church Core Team. You will work each week with Steve and Bev Jones, other pastors in the church and the Admin Team.

You will also work closely with the board of The Kings Centre Ltd, Trustees, our charity’s Operations Director and a range of volunteers in the local church.

Specific duties

Development

1. Implement systems to support and sustain excellent volunteer service

2. Osney Mead project: liaise with consultants and key stakeholders, establish project brief; project manage development of a business plan

Governance

3. Report to governance teams within the charity: producing reports on risk management, statutory and policy compliance

4. Chair the board of The King’s Centre Ltd (a wholly owned subsidiary of our charity)

Resources

5. Manage church finances: setting a growth budget, controlling spend, generating income, ensuring routine tasks are done effectively

6. Oversee HR (recruitment, annual reviews, improving culture of performance)

7. Oversee IT and AV systems

8. Management of data

Relationships

9. Participate in Core Team and whole church staff meetings

10.Line-manage ‘Admin Team Leader’ and oversee admin team

Operations Coordinator
Responsible to: Director of Finance & Risk

Contract Type: Permanent, full time

Days/Hours per week: 37 hrs per week
Salary: £25,000 a year
Location: Edinburgh

We are seeking an individual with strong administration skills to join our team in the role of Operations Coordinator and support our mission to end homelessness.  This role will support the administrative and operational functions within our offices in Edinburgh and Glasgow, together with our coffee shops and Village, whilst being the first point of contact for inbound enquiries. 

We are looking for a well organised individual, with good problem-solving skills and a can-do attitude to become part of our friendly team and are keen to learn and develop. 

What you’ll be doing:

· Ensuring our offices in Edinburgh and Glasgow are fit for purpose, providing an environment that is welcoming to both staff and external visitors.

· Managing and responding to inbound email and telephone enquiries.

· Manging shop related customer orders, inbound enquiries and invoicing.

· Supporting elements of finance administration, especially during holiday periods. 

· Booking travel, accommodation, training courses and supporting colleagues with other business-related purchases.

· Maintaining the health and safety maintenance tracker and supporting colleagues with actions and maintenance required in each of our operational units and at our Village.

· Arranging meetings and taking minutes if required.

· Supporting with data protection compliance and updating records and policies.

· Supporting the Finance & Risk Director in ensuring our IT systems are safe and secure, in conjunction with our external IT support. 

· Compliance with legislation and adherence to best practice.

· Supporting the Senior Leadership Team with other administrative and operational matters as reasonably required. 

Why join us?

· Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.

· Culture: you’ll be part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.

· Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.

· Perks: competitive salary, flexible working hours, and benefits including:

o 32 days paid annual leave (pro-rata)

o Staff discount at Social Bite Coffee Shops

o Reward Hub (discounted gym, restaurants, shop partnerships)

o Enhanced sick pay

o Cycle to work scheme

o Employee Assistance Programme

o Reflective Practice

o Values Superstars rewards

Application process: please send a CV and cover message. Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), or something else.  Ultimately, it’s what you are comfortable with. Note – applications without a supporting message will not be considered.

Recruitment process:
We believe the right recruitment process is one that allows both of us to learn about the other, to ensure that we both make the right decision.  The right candidate will fit well within Social Bite, understanding and believing in our values and what we are trying to achieve. 

There will be a two-stage process (with possibly an initial telephone/teams call) allowing you to meet with Peter Kerr, the Finance & Risk Director, along with colleagues. 

As this role is one that replaces an existing, we are keen to recruit as soon as possible, so all applications will be considered as they are received and interviews scheduled on a rolling basis, therefore early applications for this role are encouraged. 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connectors (Mental Health Resilience Worker) 
Post no: 610 
Working base: Leighton Buzzard 
Contract type: Permanent 
Salary: £24,720 per annum 
Hours: 37.0 hours per week, Monday to Friday

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT, working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 25th October 2024
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

World Land Trust

Working with World Land Trust 

WLT is based in the UK and is unique within the conservation world. Reaching its 35th year of operation, the Trust has grown from small beginnings saving critically threatened forest in Belize, to becoming an internationally respected conservation organisation with a proven track record, working with more than 52 overseas conservation NGOs on protection of threatened habitats. WLT has developed its modus operandi without losing its vision, integrity and transparency.

Who we’re looking for

We are looking for applicants with passion and knowledge of all things social media related, with an innovative and creative drive, looking to make a tangible difference to the natural world and committed to furthering the mission and ethos of WLT.  You’ll have experience of managing social media channel accounts and creating inspiring social content. Happiest when engaging with followers and looking for opportunities to make an impact.  You’ll need to understand marketing metrics, gathering data and providing insights to increase our reach, following and brand advocacy, while working to identify collaboration opportunities to promote the work of WLT.

You will play an integral part of WLT’s Communications Team. The members of this team are responsible for all the organisation’s marketing and communications, including social media, advertising, editorial, branding, annual reports, digital and printed comms and much more. With a brand-new year on the horizon, it is an extremely exciting time to join WLTs Communications Team.  

We build flexibility into the way we work from day one, encouraging early conversations around options for hybrid working to enable remote connection and collaboration alongside some face-to-face working, and our 9-day fortnight working pattern is popular, supporting our staff to maintain a health work life balance. 

We recognise the benefits of a diverse workforce, bringing new perspectives and different experiences into the workplace. Our aim is to be an inclusive employer, providing a welcoming and supportive environment for all staff, where staff can be the best they can be. We recognise that we are underrepresented in some groups, so welcome and encourage applications from minority ethnicities, those with disabilities, and all gender identities. What’s important to us in this process is your skills, knowledge and experience to enable you to do the job and that is where our focus will be to find our next new team member! 

Applications 

For the full application pack including job description, person specification, our terms and conditions and how to apply, please follow the link to our website. 

Closing date: 9am on Monday 04 November 2024. Interviews are expected to be held on 11 and 12 November 2024. Please note that the closing date given is a guide.  We reserve the right to close the vacancy once we have received sufficient applications.

The Nystagmus Network is seeking a Development Coordinator to help build on our core services and develop new ones to meet the growing and changing needs of the nystagmus community and to support income generation to ensure those services can continue to be funded. You will need to be passionate about what we do, have the drive and enthusiasm to succeed and also be sensitive to the need to involve volunteers and stakeholders in service development and delivery.

You will plan to reach out to ever wider groups of potential beneficiaries and supporters through your communications, networking and business development skills, in collaboration with the Executive Information and Development Manager and Trustees and take the initiative on approaches to new partners. You will have a deep commitment to diversity and inclusion in the way we reach out to people in every aspect of our work.

Location: St Albans & District Foodbank (SADFB)
Salary: £37,500 FTE, pro rata (£20,000 - £25,000 PA)
Hours: 20/25 hours per week, with one Saturday a month (9:30am - 12:30pm)
Flexible Working | Reports to: CEO

About Us
St Albans & District Foodbank (SADFB) is an independent charity and a member of the Trussell Trust Foodbank network. Our mission is to prevent or relieve poverty in the local area. With the help of over 130 volunteers, we provide vital food and welfare support to those in need. We’re looking for a dedicated Wellbeing & Engagment Coordinator to join our team and help our clients on their journey to self-sufficiency.

Role Overview
In this role, you will take a holistic approach to supporting clients, helping them engage with third-party agencies to address the broader issues contributing to food insecurity. You'll work closely with referral partners, community groups, and volunteers to offer personalised, non-judgemental support. Your focus will be on empowering clients to overcome challenges, improve their well-being, and become more self-sufficient.

Key Responsibilities

• Build trust with clients by providing personalised, respectful, and non-judgemental support.
• Work with partner agencies to identify clients with additional support needs and refer them to appropriate services.
• Train and support volunteers to identify clients' welfare needs and engage with SADFB’s services.
• Maintain strong relationships with support agencies, ensuring effective signposting and referrals.
• Attend local events and forums to promote SADFB’s services and raise awareness.
• Create and distribute materials to help volunteers with signposting.
• Monitor and report on client outcomes, service effectiveness, and equal opportunities.
• Ensure safeguarding procedures are followed to create a safe environment for both clients and volunteers.

About You You’ll have experience working in social care, mental health, or community support, ideally within the voluntary, community, or social enterprise sector (VCSE). You’ll be a great communicator with the ability to build relationships with a diverse range of clients, volunteers, and partner organisations. You’ll be passionate about making a positive impact and supporting people from all walks of life.

Requirements

• Strong interpersonal skills and experience building effective relationships.
• Experience in social care, mental health, or community support.
• Ability to collaborate across organisations and support volunteers.
• Proficiency in IT tools like Word and Excel, with experience in data collection and reporting.
• Excellent communication skills with a compassionate, non-judgemental approach.
• Ability to work with diverse and marginalised communities.
• Creative and adaptable, with a focus on achieving positive client outcomes.

Why Join Us? At SADFB, we offer flexible working and the opportunity to make a real difference in your community. You’ll be part of a passionate, supportive team dedicated to empowering people to overcome food insecurity and improve their lives.

For more information on the role refer to the attached job description.