Direct Employer Jobs

JOB DESCRIPTION AND PERSON SPECIFICATION

LGBTQ+ Project Worker (Supported Housing)

This role provides support to LGBTQ+ people who are living in Stonewall Housing supported accommodation or in the community. The goal is to help people prepare for independent living in their own tenancies. People usually stay with us for 6 – 18 months and the project worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Project Worker then puts together a support plan and meets regularly with residents to provide support, challenge and encouragement as they make their journey.

Collaborating closely with our housing providers, our project worker will actively develop fresh partnerships within the local community to enhance the support and services available to our residents.

Key Responsibilities

· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.

· To assess the individual needs of each person and provide a bespoke support plan.

· To ensure that effective service user participation mechanisms are in place.

· To ensure a high level of customer care and practice at all times.

· To develop links with relevant external agencies.

· To work 2.5 days per week in Newham and 2.5 days per week in Ealing, working flexibly across both sites with a total of 12 residents.

Main Duties of the Post

Support Sessions

· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.

· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.

· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.

· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.

Financial Support

· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.

Semi-independent Living Support

· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.

· To assess individual service user’s suitability for independent accommodation.

· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.

Resettlement

· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.

· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.

· To ensure all service users are fully aware of their rights and responsibilities in their home.

· To work with housing providers, both public and private, to negotiate move on options.

Groupwork, Consultation and Participation

· To work as part of a team in developing user participation.

· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.

· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.

· Supporting our residents to participate in group and peer support and to access online support mechanisms.

· Facilitating and promoting an LGBTQ+ group work programme.

Other Duties

· To establish and maintain accurate and complete records in all areas of work.

· To complete statistics for the collation of performance and funding information.

· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.

· To participate in individual and clinical supervision meetings, annual appraisals and training.

· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.

· To act in the best interests of Stonewall Housing and its clients at all times.

· To work evenings as necessary.

· To promote Stonewall Housing at external meetings and community events.

· To carry out any other duties commensurate with the aims and objectives of the post that may be require.

PERSON SPECIFICATION

Essential Experience

·       Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.

· Experience of working with and delivering services to a diverse client group with a wide range of support needs.

· Experience of lone working and working as part of team.

Essential Knowledge

· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.

· Knowledge of the current benefits available to single people.

· Knowledge of common themes, trends and issues within supported and shared accommodation.

· Knowledge of pathways into medical and social support for LGBTQ+ people.

Essential Skills and Abilities

· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.

· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.

· Ability to prioritise and maintain case work across multiple projects at the same time.

· Excellent recording and reporting skills to accurately reflect work with young people.

· Excellent written and verbal communication with vulnerable people.

· Ability to effectively involve and engage LGBTQ+ people in services.

· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave – 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

Are you an experienced Retail Auditor with a passion for making a difference? Can you help to improve our shops and stores whilst exceeding operational standards?

If so, you could be the Retail Internal Auditor we are looking for!

About the role

As a Retail Internal Auditor, you'll be at the heart of our mission to improve the efficiency and standards of our Retail estate. You'll play a crucial role in providing assurance to Senior Management and Trustees that our Retail Outlets are operating as expected including reporting on Health & Safety and Income. 

Key responsibilities include:

• Conducting comprehensive audits of British Heart Foundation (BHF) Retail shops and stores to ensure operational standards
• Identifying weaknesses, shortfalls, and areas for improvement
• Lead investigations and projects 
• Collaborate with and train Shop and Area Managers to meet and exceed operating standards and implement recommended changes
• Act as a driver for change and continuous improvement within our retail operations

About the team

Our Retail Internal Audit Team is a vital component within the overarching BHF Risk & Assurance Strategy, seamlessly integrated into the three lines of our defence model. An essential hallmark of our team is its proactive approach, offering unwavering support to the Retail Directorate. Our primary focus is on driving continuous improvements and operational efficiencies, all while upholding a high degree of independence in our reporting, thereby ensuring robust assurance throughout the BHF.

Working requirements

This is a field-based position, working from home with extensive travel across the South East of England. You'll need to live within this area. Regular overnight stays will be required. 

The South East Region covers Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Essex, Greater London (South), Hampshire, Isle of Wight, Kent, Norfolk, Suffolk, Surrey, and West Sussex.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

To be successful in this role you'll have:

• proven retail audit experience and/or extensive experience in charity retail, possibly in roles like Shop or Store Manager, Regional Support Manager, or Area Manager
• an entry-level qualification in Internal Auditing or Health & Safety, such as CIA or IOSH or as minimum retail management experience providing a solid foundation for audit-related responsibilities
• in-depth knowledge of shop and store operations, including till operations and financial systems, ideally gained in a charity environment
• experience in conducting compliance, operational, security, and health and safety audits
• experience conducting investigations, collecting evidence, preparing reports, and training and supporting staff to improve performance
• strong personal integrity, able to make independent judgements without external influence, as well as excellent interpersonal and influencing skills, fostering strong relationships with auditees, internal stakeholders, and senior management
• ability to manage time and workload effectively with minimal supervision and be skilled at both collaborative teamwork and leading audits, investigations, and projects

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

There will be an initial one-way video interview. Following this first stage panel interviews are planned for the week commencing 18th November 2024 . The second stage interviews are planned for the week commencing 25th November 2024.

Job Title: Assistant Shop Manager, Guildford

Salary:  £23,400 per annum

Team: Retail

Hours: 37.5 hours

Location: Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                              

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.

The post holder must be able to work their contracted hours across the 7-day working week.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Friday, 15th Novemeber 2024

Interview Date: rolling interviews

Summary

• Plan, curate, and schedule daily content for our social media channels, ensuring a broad, high-quality mix of tailored content that meets our goals.
• Liaise with content producers on platform-specific, social-first content.
• Work with the Social Media Officer, coordinating and implementing social media community management, creating engagement and growing our following.
• Produce regular analysis of weekly online service figures.
• Develop relationships with influencers and micro-influencers to create social media content.

• Exceptional writing, copy-editing, and proofreading skills, ensuring clear, flawless communication without any errors.
• Excellent digital skills, including expertise in industry standard tools, particularly digital channel management software, social networks, evaluation and analytics tools, such as Sprout Social.
• Experience of working as a social media manager or equivalent role for a large, national or international organisation.
• Experience of running digital and social campaigns for large organisations.
• Comfortable and confident promoting the Church of England and faith in Jesus Christ in the digital public square.

Position type: Full time, Permanent - 37.5 hours per week. Flexible working will be considered. 

Responsible to: Senior Digital Marketing Manager

Direct reports: None

Location: Truro, Cornwall or Remote (UK only)

Role purpose:

Are you passionate about making a difference through digital marketing? Join us as a Digital Marketing Officer and play a pivotal role in growing engagement and donations from our supporters via digital channels, with a special focus on email marketing.

In this dynamic role, you’ll be responsible for crafting and executing an email marketing strategy, improving audience segmentation, planning and implementing email journeys, and analysing results to drive continuous improvement.

During peak times, you’ll also support our digital team with creating compelling content for our website, social media channels, and paid advertising campaigns.

You’ll be part of a friendly and ambitious team, helping to make ShelterBox a global name. This role is full of variety, working with different teams within the organisation to promote best practice and upskill colleagues across the department.

Who we’re looking for:

We are seeking a results-driven, proactive self-starter with at least 2 years of experience in digital marketing, particularly email marketing. The ideal candidate will have:

· A talent for creating engaging content and a keen eye for detail.

· Strong copywriting skills with the ability to adapt tone and style for different audiences.

· A focus on outcomes, with a knack for inspiring supporters to take action.

· A good handle on data and analytics to continually improve the performance of your communications.

· An innovative mindset, staying ahead of trends to engage audiences and test new approaches.

· An interest in the world of international development.

This is a fantastic opportunity to get behind the scenes of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter. If you’re ready to make a real impact, we’d love to hear from you!

Duties will include but not be limited to:

Strategy and planning

· Own and deliver a plan to ensure our email campaigns increase engagement, income and email penetration rates

· Develop automated email journeys, working with Fundraising teams to improve the wider supporter journey as well as seeing how events like birthdays and donation anniversaries can increase engagement and loyalty

· Focus on innovation with a willingness experiment and test new trends to increase audience reach and engagement  

· Update and plan the email calendar

Delivering and improving campaigns and projects

· Oversee the implementation of a new email programme, providing advice to the Fundraising teams on best practice and how to get best results

· Collaborate with our Fundraising teams to produce email nurturing campaigns for each of our segments and create tactical emails to move supporters up the engagement ladder

· Assist with segmentation and maintaining the health of our database. As we work towards automating our processes, this may include manual handling of data from time to time.

· Drive lead generation to develop an ‘engagement-first’ audience and build a prospect pool for fundraising activity. This includes coming up with creative ideas for lead generation activities, planning and executing campaigns, and optimising points of conversion for email signs ups. 

· Play an active role in our move to a new email marketing platform and CRM

· Develop a loyalty programme with exclusive content for highly engaged email subscribers

· Ensure email marketing aligns with other marketing channels and campaigns support the Digital team with compelling digital content for the website, social media and paid advertising channels as needed.

Analysis and reporting

· Build an email testing plan and share learnings with the Digital team, wider department and with International teams

· Analyse the effectiveness of our emails using inbuilt analytics, CRM reporting and tools like Google Analytics

· Share insights, findings and best practice across the department and with International teams to ensure people understand what is working well and how this can improve their areas of work

Training and supporting others

Provide training for fundraising colleagues, helping to develop their digital marketing skills, with a focus on email marketing. Share best practices, insights and advice with fundraising teams, being a source of support for them with their email marketing activities in the UK and our smaller affiliates.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

About The Role
Closing date: 11th Nov
Contract: This is a fixed-term contract until August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Our ambitious and welcoming Individual Giving team has seen some fantastic results over the last 12 months – and are determined to continue building on that success this financial year.
This role is focused on supporting regular giving and lottery campaigns which are an essential part of our fundraising strategy, bringing in £15 million each year.  It is a varied, collaborative role in a growing, essential area of fundraising.
You will have the opportunity to work alongside our passionate face-to-face and telemarketing partners to continue recruiting and retaining supporters at record levels. You will help manage the day-to-day tasks and responsibilities across the various campaigns across multiple channels with a view to acquiring new supporters and retaining existing supporters to maximise Individual Giving income.
You will be responsible for the day-to-day management of direct marketing campaigns set by the Individual Giving Manager and/or Officer.
It's an exciting time to join the team as we are testing door-to-door fundraising – which is a new channel to us and has real potential to deliver transformational growth in our Regular Giving programme. You will support the Individual Giving Officer with monitoring the results and making recommendations by adopting a test and learn approach.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
Dementia is one of the biggest health challenges of our time and you will be joining a team passionate about bringing real change for people living with dementia, their families, and carers.

- You’re a strategic thinker and confident building relationships with donors and stakeholders internally and externally, inspiring everyone to give their best through giving clear feedback, providing useful resources, and celebrating successes. 
- You are ambitious and target-driven for your campaigns and projects – always striving to make improvements and monitor and evaluate results to drive future growth. 
- You are passionate about fundraising, supporter retention and working for Alzheimer’s Society.

Person specification: 

- Excellent communication skills, both verbal and written
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Be a self-starter and incredibly motivated.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

''

Membership Fundraising Area Manager

We are recruiting a Face-to-Face Membership Area Manager (F2FAM) role to cover Glasgow and the surrounding areas, leading a team of Membership Fundraisers who attend a variety of places, venues and events across the region to inspire the public to support the charity through gaining new members for the organisation.

Position: Face to Face Membership Area Manager

Ref: OCT20245775

Location: Glasgow/Remote (The role is primarily home based with weekly visits to teams across reserves and off-site venues in the local area)

Hours: Full-Time role for 37.5 hours per week

Salary: £29,200.00 - £31,347.00 per Annum

Contract: Permanent

Closing Date: Mon, 25th Nov 2024

Interview Date: Week commencing 9th December 2024

The Role

In your role as Area Manager for Glasgow you'll lead your dispersed team through in-person support visits, 1:1s, phone chats, team and individual communications, and virtual and in-person meetings.

During support visits, leading by example, you'll ensure Fundraisers uphold the charity’s standards, code of conduct, values and brand through their communication and display. You'll do at least one monthly recruiting shift with each team member, providing valuable feedback to Fundraisers and follow up individual action plans for all team members. Ultimately, you'll lead a culture of high standards, positive actions, and achievement of targets.

You’ll work closely with your line manager and report on progress with performance and how you're leading your team. You'll also work with your team of peers to support the wider regional and national team to share opportunities, resources, skills, knowledge, and actions.

Giving and receiving feedback regularly is paramount in the Area Manager role. It enables you to manage performance consistently across your team and creates successful working relationships.

Effective team support requires effective time management and organisation to give the appropriate support to everyone in the team. The nature of the work means there is often a last-minute need to amend plans and respond to changing circumstances. Working with flexibility and being able to react quickly to change, and to support others through change, is a necessity.

The role will build effective, collaborative working relationships with key stakeholders, including weekly reporting to your line manager and wider F2F Area Manager peers, the Membership Venues Team, Employee Recruitment Advisors, Employee Relations Advisors and local RSPB nature reserve staff.

Being responsible for recruiting and delivering best practice training to new Membership Fundraisers, you will recruit, select and induct new team members and build their capabilities through initiating buddy shifts and delivering support visits, using leadership models such as root cause analysis, setting SMART work objectives and implementing Situational Leadership to build capabilities.

Area Managers are expected to be role models and consistently demonstrate and uphold standards and values-led behaviours.

As part of this role, you will be expected to travel to different locations in the central belt of Scotland and on occasions more widely throughout the surrounding areas in order to support your team, for which a company van will be provided, and associated expenses covered. Please note that, as a result, a full driving licence that is valid in the UK is a requirement for this position.

About You

Essential skills, knowledge & experience:

· Good planning and organisation skills

· Effective communication and negotiation skills

· Good resilience, with a solutions focused approach

· Proven ability of consistently achieving KPIs

· Self-motivated; enthusiastic and determined to achieve

· Leading by example

· Demonstrate a good understanding of Fundraising Standards

· Understanding of leadership styles

· Confident in leading and managing a team to ensure targets are met

· Confident in giving & receiving regular feedback

· Able to embed and lead a positive team culture

· A full driving licence that is valid in the UK

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

Who are we and what do we do?

We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.

Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.

We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.

We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.

By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.

The role

You’ll be key to delivering our corporate partnerships income strategy, identifying and driving vital new business as well retaining longer term support from priority sectors. As Corporate Partnerships Manager you will be responsible for driving income growth and leveraging Ovarian Cancer Action’s increasing levels of brand awareness and creating compelling, mutually beneficial partnerships. To achieve this, you’ll need to find innovative ways to engage businesses and identify opportunities to maximise income from the relevant sectors.

We are looking for someone who…

Has fantastic experience of securing, developing and growing partnerships. As well as a creative, insight led and good business acumen approach to developing mutually beneficial partnerships, in line with organisational priorities.

· Is looking to be an integral part of the fundraising management team, delivering robust plans, insight and spearheading relevant cross team project work. 

· Is looking for an exciting opportunity to shape, lead and grow a relatively new income focus area for Ovarian Cancer Action.

Digital Fundraising Officer
Full time permanent contract (35 hours per week)
£27,021 to £30,060 per annum dependant on experience 
 
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Digital Fundraising Officer to drive an increase in our fundraised income through engagement with our digital audiences.

In this new role you’ll work right across our digital ecosystem - from our website to our social media platforms, email marketing software and beyond - to develop and deliver highly targeted online interactions and campaigns that convert engagement into long-term financial support, especially through membership.

To succeed in this role, you will need to be an outstanding communicator with experience in planning and implementing highly compelling, audience targeted and brand-reflective digital content and campaigns to meet income, membership and engagement targets. Highly organised, skilled in collating and analysing performance data and using it to demonstrate impact and inform our plans, our ideal candidate will also be an innovator who can help us to adopt new digital tools and technologies to create more effective fundraising solutions, run more profitable campaigns and futureproof the Trust. Experience of the charity/third sector environment and expertise in driving membership acquisition is preferred. 

How to apply:

Please submit an up-to-date CV and a supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Monday 25th November at 9am
Interview date: Monday 9th December at our Head Office at St. Georges Place, York

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We want our people to flourish, just like nature.

REF-217 727

UKMT is a charity that exists to advance the education of children and young people in mathematics. We do this by working with hundreds of volunteers across the UK to organise Competitions and Challenges promoting problem solving and teamwork and other mathematical enrichment activities.

As Executive Assistant, you will operate at the heart of the organisation, providing crucial professional support to the Director and Officers of the Trust on various aspects of operational management. This will involve working closely with the Chair, Secretary, Treasurer, Chairs of Board Committees and Director, and playing a pivotal role in fulfilling the annual reporting commitments to external bodies. This role requires the ability to deal appropriately with sensitive and confidential information.

Position: Executive Assistant
Location: Leeds - Thorpe Park (Hybrid working)
Salary: UKMT Grade B10 - C15 (Salary range £31,670-£35,500 dependent on previous experience)
Post type: Full time
Contract: Permanent
Reports to: Director
Annual leave: 25 days plus 3 days to be taken between Christmas and New Year, when the trust is closed

How to apply: Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification.

The deadline for applications is 17:00 on Friday 8 Nov. However, we will sift applications as they are received, and expect to conduct interviews from w/c Monday 4 Nov. The vacancy may close early if a suitable candidate is found.

Main duties:

• Board Administration: You will support the Secretary in planning and overseeing the running of Trustee elections; oversee the induction programme for new Trustees; maintain the website to ensure that it remains up to date with membership records and terms of office; assist with the servicing of Board Committees and act as Minute Secretary if required, producing accurate and timely minutes.
• Director: You will provide administrative support to the Director, calendar management including coordinating meetings, draft agendas, prepare minutes and arrange logistics e.g. venue selection, room bookings and refreshments. You will conduct research and analysis on topics as required. You will draft and revise correspondence, reports, presentations and letters, and support the Director in maintaining and enhancing relationships with volunteers, funders, and other external partners.
• Communications: You will assist the Director and Board with both internal and external communications and maintain up-to-date mailing lists and databases.
• You will develop and maintain a central monitoring log of statutory returns made by the organisation to various regulatory bodies, and liaise with the Risk & Compliance Committee in preparing the annual report. You will play a pivotal role in ensuring the fulfilment of annual reporting commitments to external bodies such as Charity Commission and Companies House. You will create and maintain a register and review cycle for organisational policies.
• You will provide oversight for the timely management of leases and contracts and ensure that insurance and contracts are in place to provide required cover.
• You will provide administrative support to the Director for routine HR operations, including recruitment processes.
• You will provide assistance with additional administrative duties as required.

Person specification:

The successful candidate will be a highly organised administrator, with a wide range of skills, who will be able to provide guidance to the Director and Officers across UKMT’s governance and executive activities. They will operate with confidence and agility in interactions with a range of stakeholders including staff, volunteers, Trustees, and sponsors. The role does not have line management responsibilities.

Essential

• Degree or professional qualification in business management, administration or any other relevant field OR significant experience in administration in lieu of a formal qualification.
• Exceptional interpersonal abilities, showcasing initiative, teamwork, and adaptability to manage competing priorities effectively. Demonstrable ability to prioritise and ensure key deadlines are met.
• Demonstrated capability to source information from a broad array of sources and networks, and summarise clearly and concisely in written or verbal briefings.
• Independent judgement and the autonomy to work without direct supervision in response to new and unfamiliar challenges or tasks.
• Proficient in the use of Microsoft Office suite, Google Drive, and various social media platforms, reflecting a strong understanding of electronic communication tools.
• Discretion and tact in handling sensitive and confidential information.

Desirable

• Proven experience in roles of similar nature, with a strong preference for candidates with experience of working in a field relating to the education of children.
• Flexibility to work occasional weekends and evenings to contribute to trust activities.

Please note, the successful candidate must pass an enhanced and barred list criminal record check from the Disclosure and Barring Service (DBS) as a condition of taking up this role.

Part time Executive Assistant to the Chief Executive
Hours: 17.5 hours a week (ideally across four or five days, and withing ISHA’s core working hours of 10am-4pm)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £19,500 pro rata (£39,000 full time equivalent)

You’ll be the first port of call for many internal colleagues, Board members and external stakeholders, with our Chief Executive active as part of many London and national fora. Great customer service, exemplary diary management, and a commitment to ISHA’s values are a must.

Some of the key responsibilities for this role will include:

• Managing the CEO inbox, prioritising emails for responses etc, ensuring delegating task are completed. Prioritise enquiries and requests whilst troubleshooting conflicts and making judgements and recommendations to ensure smooth day to day arrangements.
• Manage the Chief Executive’s diary ensuring that Chief Executive is fully briefed.
• Build and maintain trustworthy relationships with the Chief Executive’s key stakeholders and colleagues. To communicate and liaise with sensitively but confidently with people from all levels, both internally and externally including board members, executive directors, Senior Management Team, the local authority and other housing association partners and residents.
• Oversee the coordination of information to assist the Chief Executive in preparing for key meetings with both internal and external stakeholders.
• Timetabling key discussions in the business cycle.
• Collating and publishing Leadership team papers and tracking actions.
• Liaising with Third party providers to ensure the smooth running of contracts/projects.
• Processing of invoices for the Chief Executive with related spend.
• Playing a key role in Chief Executive led initiatives to ensure the timely and successful deliver, for example aways days and or our staff conference.
• Prepare expenses and other financial matters in line with our financial regulations.
• Other duties that help us deliver first rate services to our residents and customers internal and external, for example minute taking time to time.
• Organise any travel arrangements.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 10am on Monday 11 November 2024
Interview: Tuesday 19 November 2024 in person at 102 Blackstock Road N4 2DR.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please.

Lettings Coordinator

Salary: £30k + Pension & 22 days holiday per year + Bank holidays and birthday day off.
Contract: Full time & Permanent (flexible/part-time hours will be considered)
Reporting to: Director
Location: 78 Quaker Street, Shoreditch, E1 6SW

Our client is an exciting new social enterprise lettings agency, with profits reinvested into supporting people experiencing homelessness and on low incomes to find good quality, affordable homes in London. 

They are now looking to appoint a Lettings Coordinator to support this new business. As one of the first key hires, the Lettings Coordinator will be an integral figure. This person will need to work proactively, have the ability to think on their feet and provide an exceptional customer experience. This is an incredible opportunity to be part of a new venture that will make a real difference within its community. 

A little bit about them:  
 
•          They're a brand-new social business with big plans.    
•          They’re ambitious to get things done, with the right people and ethos.
•          They are passionate about homes and aim for the highest level of care and service.  
•          They are committed to delivering the best possible renting experience for landlords and tenants.

Key Responsibilities
 
Mostly office based, the successful candidate will be responsible for ensuring that the day to day tasks within their property portfolio are managed effectively in the following areas: 

Supporting the team

- Helping the Property Advisor with listing new properties on Zoopla and social media
- Managing the application process for tenants from enquiry to move in
- Arranging & checking compliance certificates for new and existing tenancies 
- Preparing all documentation, keys and tenant information packs ready for move-ins 
- Coordinating Viewings, Inspections & Move In/Out visits
- Listening to landlords and applicants to understand their needs
- Responding to all telephone and email enquiries for viewing requests
- Organising viewings with applicants and tenants in situ 
- Arranging quarterly property visits with tenants
- Booking in move-in and move-out appointments 

Office management 

- Welcoming all clients warmly to thier Lettings office
- Maintaining stock levels for the day to day running of the office
- Producing landlord and tenant information packs 
- Ensuring smooth running of the office, including being the day-to-day contact point for service providers e.g. cleaners

Key Management 

- Tag all keys coming into them
- Manage the key system and log all use of keys, in and out
- Follow up with contractors when keys aren’t returned promptly
- Audit the key system on a 6 monthly basis

Data Systems, Website & Social Media

- Ensure tenant, landlord and property details are updated and audited through the CRM system
- Support the team with regular website updates 
- Update Instagram, Twitter, Facebook and LinkedIn pages

Skills & Experience Required

- Great organisational and time management skills
- Ability to learn and adopt skills in new IT software
- Excellent written and verbal communication skills
- Using own initiative to resolve problems
- Customer service orientated 
- Previou work experience within a lettings agency or able to evidence familiarity with the lettings process

Application Process

Please submit your most recent CV and a covering letter outlining your skills and experience and why this would make you the right person for the job to:

Apply today and help us build this exciting new venture!

This post is funded by National Lottery Community Fund

REF-217 647

Property Advisor

Salary: £40k + 
Benefits: Pension & 22 days holiday per year + Bank holidays and birthday day off.
Contract: Full-time & Permanent (Monday – Friday with some flexibility in working hours)
Reporting to: Director
Location: 78 Quaker Street, Shoreditch, E1 6SW

Our client is an exciting new social enterprise lettings agency, with profits reinvested into supporting people experiencing homelessness and on low incomes to find good quality, affordable homes in London. 

They are now looking to appoint a dynamic individual to join their team as a Property Advisor. A blend of the traditional Negotiator and Property Manager roles, you will be the go-to person for all aspects of your portfolio from start to finish. As one of the first key hires for this exciting new company, you will be an integral part of the business succeeding. 

A little bit about them   

•    They're a brand-new social business with big plans. 
•    They’re ambitious to get things done, with the right people and ethos.   
•    They are passionate about homes and aim for the highest level of care and service.
•    They are committed to delivering the best possible renting experience for landlords and tenants.

Key Responsibilities

A background in the PRS will be essential, with previous experience within property management being helpful. You will need to provide great customer service to your landlords and tenants alike as well as:

Managing Your Portfolio

•    Marketing and listing properties
•    Viewings and property visits
•    Checking all compliance is up to date
•    Completing inventory checks and moving in new tenants
•    Drawing up check-out reports and organising deposit release

Move In Process

•    Seamless communication so the process runs smoothly
•    Organising any requests for the tenancy prior to move date
•    Referencing all applicants
•    Drawing up paperwork and handling move-in monies
•    Attending key handover and walk through property with new tenant

Property Works

•    Being available for calls and emails when repairs are required
•    Speaking with contractors to book in the repair
•    Updating landlords and tenants on progress and costs
•    Ensuring work is completed and exceeds all minimum standards

Business Development

•    Following up on new opportunities
•    Keeping an eye on the portal for stock that would suit their applicants
•    Promoting them through social media channels
•    Spending time talking and integrating with the local community

Social Media

•    Understanding their marketing strategy to keep channels updated
•    Engaging with local business to help promote them
•    Updating Instagram, Twitter, Facebook and LinkedIn when required
•    Seeking new partnership opportunities within these platforms

Skills Required

•    Excellent interpersonal, negotiation and communication skills, both verbally & in writing
•    Demonstrable ability to remain calm in complex scenarios & build positive relationships with tenants & landlords
•    Ability to manage and prioritise own workload and be responsive to the needs of your portfolio, including responding to urgent tasks at short notice 
•    Willingness to go the extra mile, and to always do the right thing

Experience Required

•    Previous experience in the lettings market
•    Proven knowledge & understanding of the private rented housing sector 
•    Confident with compliance requirements for a tenant to move-in
•    A PRS letting agency qualification is preferable but not essential 

Application Process

Please submit your most recent CV, and a covering letter outlining your skills and experience and why this would make you the right person for the job. 

Apply today and help them build this exciting new venture!

This post is funded by National Lottery Community Fund

You may also have experience in the following: Property Manager, Property Management, Rental Agent, Property Letting Advisor, Tenancy Coordinator, Leasing Executive, Property Rental Specialist, Lettings Agent, Lease Negotiation Specialist, Tenancy Negotiator, Property Leasing Consultant, Residential Lettings Officer, Leasing Coordinator, Lettings Representative, Rental Property Advisor, and Lettings Associate.

REF-217 645

Full-Time (37 hrs) SCP 15 – 17

£29,093 to £30,060

Crewe Town Council is recruiting a Development Officer for the Crewe Heritage Centre to help deliver ambitious plans!

We are at the beginning of a major capital redevelopment project to transform the site of the original Crewe Works. Our plans will tell Crewe’s story, as one of the most successful railway towns in the world, producing over 8,000 locomotives. It will also widen these stories to explore Crewe as a Model Company Town, its social ideals and the role Crewe people have played in the nation’s development.

Working with Crewe Town Council officers and the Crewe Heritage Trust’s passionate volunteers, this role will be critical in making our plans a reality.  We are looking for someone with relevant experience and successes to help us shape our project and long term development. You will use your knowledge and skills to build compelling and inspiring cases for investment and giving. You will use these stories to grow income through streams such as membership, donations, sponsorship, philanthropy, legacies and events.  You will use your experience to inform strategies and apply for grant funding to help deliver the redevelopment. You will work with external funders and strategic partners to advocate for the site development.

This is a varied opportunity to enhance and build skills in heritage, culture, visitor attractions, project development, income generation and business development as part of a supportive and welcoming team.

For more information, the job description and person specification for the post can be found on our website and if you would like to have an informal chat about the opportunity, please email our Heritage Manager to arrange a call.

To apply please submit your CV and covering statement which clearly addresses how you meet the suitability for the role as defined within the person specification and job description

Closing Date: midday on 19 November 2024

Interview Date: 03 December 2024