Contract Jobs

Closing date for applications: 9th December 2024

Interviews: ongoing interviews until appointing   

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. Working in partnership with Macmillan Cancer Support, we have a new exciting opportunity for an experienced welfare benefits adviser to support to people affected by cancer and those who care for them. 

Role purpose:

• The Lead Welfare Benefits Adviser will lead and work with a team of advisers to provide welfare benefits advice, advocacy and casework for people living with cancer, their families and carers.
• The post holder will undertake casework to challenge benefit decisions including appeals, acting on behalf of clients where appropriate.
• The post holder will supervise and support the team of advisers to ensure their advice and information is effective and that clients’ incomes are maximised through benefits, grants, etc.

Training

Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.

Delivery locations

A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person at appointments at our offices, while telephone advice and video appointments can be done working remotely.

Main Responsibilities

• To provide welfare benefits advice and casework to people living with cancer, their families, and carers.
• Assist clients to challenge benefits decisions, including appeals.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Achieve good outcomes for clients through advocacy and negotiation.
• Lead and support a small team of advisers to ensure they work effectively
• Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval and statistical monitoring and report preparation.
• Make internal referrals or signpost clients as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
• Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.

For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button

Please note:  we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development

Closing date for applications: 9th December 2024

Interviews: ongoing interviews until appointing

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. We have an exciting new opportunity in partnership with Macmillan Cancer Support to provide welfare advice to support to people affected by cancer and those who care for them. 

This post is funded by Macmillan Cancer Support and is aimed at assisting clients on the phone and in person from our offices and outreach venues including local hospitals.

Role purpose:

To provide welfare benefits advice, casework, and assistance in accessing other financial sources, to maximise the income of those living with cancer, their families, and carers. This may include disability benefits and other sources of financial support such as grants and help with health and travel costs.

Training

Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.

Delivery locations

A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person for appointments at our offices, while telephone advice and video appointments can be done working remotely.

Main responsibilities

• To provide welfare benefits advice, casework, and assistance in accessing other financial sources to maximise the income of those living with cancer, their families, and carers.
• Assist clients to challenge benefits decisions.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Achieve good outcomes for clients by helping them access benefits, grants, discretionary payments, schemes and discounts.
• Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Make internal referrals or signpost clients to other organisations as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
• Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.
• Collaborate with managers and colleagues to ensure the promotion, development and good working of the Macmillan project. 

For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button.

Please note:  we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. As an Assessment and Resettlement Worker for the Youth Hub you will be joining our new Rough Sleeping Team and be responsible for delivering high-quality move on and advice services to young people staying at the Hub. This includes conducting needs assessments, providing guidance on housing, welfare benefits, tenancy rights, and employment, and connecting young people to relevant resources and support services. The role involves managing a case list of clients with diverse and often complex needs and collaborating with both internal teams and external partners to ensure successful client move on options within the 56 days emergency stay.
 

• Full-time fixed term contract for one year in the Rough Sleeping Team
• Salary £31,200-£34,736
• Deadline: 9am Thursday 28 November

Service Delivery Campaign Co-ordinator - 18-month Fixed Term Contract

Location: Oxfordshire
Salary: £30,000
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen in our Service Delivery Team for a Campaign Co-ordinator who will be responsible for the administration and development of RABI’s grant campaigns. 

Key Purpose:

Contribute to the implementation and administration of RABI’s grant campaigns leading to a significant positive impact on the delivery of these services. 

Key Responsibilities:

• Process grant requests and ensure timely and accurate payments.
• Maintain accurate records and produce management information as required.
• Liaise with partners to ensure a seamless delivery of services.
• Support the Senior Service Delivery Co-ordinator in the development of systems for individual campaigns.
• Provide cross functional support across RABI departments during campaigns.
• In the absence of other co-ordinators, support the wider administrative duties of the Service Delivery Team. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Person Specification:

Essential

• Highly organised and efficient, with the ability to multitask and prioritise effectively.
• Exceptional attention to detail.
• A proactive problem solver.
• Excellent communication and collaboration skills, capable of naturing strong working relationship.
• Proficient in Microsoft Office (Excel, Word, Teams).
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

• Experience of working in a grant making organisation. 

 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

REF-217996

Service Lead -Suicide & Bereavement Support Services

Contract: Fixed-term
Salary: £38,889 
Hours per week: 37.5 hours per week
Location: Hybrid-based (23 Monck Street, Pimlico, London SW1P; some travel required)

Are you passionate about making a difference in the lives of individuals affected by suicide and bereavement?

We are seeking a Services Lead – Pre & Postvention Suicide Support Services to join our team at Brent, Wandsworth, and Westminster Mind. This is an exciting opportunity to lead and manage the suicide prevention and postvention support services across North West London and South West London boroughs. As the Services Lead, you will oversee the development and delivery of services while managing a dynamic team of professionals, and liaising with commissioners and stakeholders.

You will:

• Lead and manage Suicide Prevention & Postvention Support Services across Brent, Wandsworth, and Westminster Mind, ensuring services are effectively delivered and meet contractual obligations.
• Develop and maintain strong working relationships with statutory and voluntary sector organizations, including mental health and bereavement services.
• Lead a team of professionals providing wraparound support to service users, ensuring appropriate case management and team supervision.
• Hold responsibility for managing the SPS services budget, ensuring effective cost management and adherence to financial targets.
• Support the corporate training programme, working closely with the BWW Mind Training Services team.
• Ensure all data collection, reporting, and monitoring meets contract and commissioner requirements.
• Promote and represent BWW Mind’s services to referrers, ensuring current, accessible communication materials.
• Lead stakeholder engagement and public relations efforts, representing BWW Mind within the community.
• Ensure the safety of service users and staff by adhering to safeguarding policies and managing risks.
• Act as an ambassador for BWW Mind, promoting our mission and strategic objectives.

About us

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-217994

This is an excitign opportunity to lead our Youth Work programme and Day Centre provision at NHYC. This position is a six-month fixed-term contract to cover a staff member going on sabbatical. The contract is planned to run from February-August 2025. We are looking for someone who is able to maintain stable and consistent leadership for the team throughout that period, is a quick learner, and confident overseeing multiple programmes and activities. Given the short length of the contract, we encourage applications from those who may not have been in a more senior leadership position before and would like the opportunity to gain experience.  It would also suit anyone with prior experience who is keen to work in a dynamic environment and is passionate about making a tangible difference in the lives of young people facing homelessness.

• Fixed-term 6 month contract
• Salary £46,800 – £52,000
• Deadline: 9am Monday 2nd December

We mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.

We are excited to be recruiting a School Partnerships Officer to join the School Partnerships Team. You’ll work to deliver the goals set out in Join the Club, our ambitious strategy for 2021-2026, specifically building partnerships with schools to deliver our school facing interventions.

Your job will be to raise awareness of our programmes and transform expressions of interest into school partnerships. You will be responsible for a geographical area, creating a sales and partnerships plan and proactively reaching out to schools to generate opportunities and convert them into sales and signups. You will use your relationship building, influencing and selling skills to engage schools, trusts and networks to fulfil our charity mission in your area. If you are passionate about communicating with different audiences, quickly building relationships, and meeting ambitious targets that have a huge social impact, this could be the perfect role for you. This role will require you to become an expert on our programmes so that you can confidently discuss their features and benefits with key stakeholders. This isn’t about administering a process, it’s about understanding the needs of the schools and pupils in your area and how our programmes can support their priorities. You will be tenacious and empathetic in equal measure. You will also work to improve the efficiency of our internal systems, so teachers have the best experience communicating with us.

The role will report to the Director of School Partnerships and will be responsible for the South region, covering Cornwall through to Kent. To support effective travel to schools within this area, the position should ideally be based in either our London or Cardiff office.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for an experienced Head of Philanthropy to join us on a 12-month maternity cover contract to oversee our high performing and high potential Trust and Foundation and Major Donor team. This is a fantastic opportunity for you to come into a dynamic and successful Fundraising and Communications Department: we have seen strong and sustained growth in all income streams in recent years. As an active member of our Senior Leadership Team and expert in high value fundraising, and you would lead and manage a motivated, skilled and passionate team.

We are fortunate to have support from a number of key strategic partners – including People’s Postcode Lottery – and to be an active member of the Disasters’ Emergency Committee (the DEC). Our portfolio is balanced nicely with respect to restricted and unrestricted income, and emerging markets are an area of growth for us, with 3 contracts signed this year alone valued at £1m+ with funders based outside of the UK. A number of committed major donors support our work as members of The George Society and as the size of our database grows (our number of regular donors and email subscribers have tripled in size this year), we are looking forward to growing our prospect pipelines and giving more people an opportunity to make a major gift in support of our work.

We find Action Against Hunger to be a very compelling proposition for high value funders. We are world-leaders in what we do, with programmes in over 50 countries reaching tens of millions of people, and an unparalleled track record fighting acute hunger and famine. We are looking for a Head of Philanthropy to sustain and build on current successes and are offering you an opportunity to get great experience and make a life-changing difference to families and communities in this role.

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 28/11/24 Interview Date: 06/12/24 (1st round - virtual); 12/12/24 (2nd round – face to face at our office)

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• For further information on pay and employee benefits please visit our careers page on our website.
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Business Development Coordinator (Maternity Leave Cover)

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People is an independent charity that relies on donations.

THE IMPACT YOU WILL HAVE

Missing People’s Business Development team works to improve the response to missing children, missing adults, and their families, through innovative services, training and consultancy projects. We work with police, local authority leads and front-line local authority practitioners, Health, Education, and the voluntary sector. In this role, you will be responsible for coordinating the delivery of projects and supporting with bids and funding applications. You will also play a key role in promoting the team’s work. You will be confident at communicating with a wide range of professionals and senior representatives of organisations who commission our services. You will be involved in training and delivering presentations to the police and social workers among other people on topics such as missing children and adults.

Would you like to use your organisational and project coordination skills and your engaging training and presentation style to have an impact on the experiences missing people and their families have with agencies such as police and social services?

This is a varied role which involves:

• Project coordination and support
• Co-ordinate projects, including training, conferences and consultancy projects, ensuring they are delivered on time, and meet the needs of commissioners.
• Review and analyse police and partner agencies’ data and documents relating to missing persons to support our consultancy and training work.
• Event coordination and support
• Organise events (such as conferences or training events) to ensure relevant staff, speakers, venue, technology and logistics are in place and manage event bookings.
• Deliver training, presentations or events to multi-agency professionals such as police and social workers.
• Business Development Team support
• Provide administrative support to project leads in our Business Development Team.
• Respond to and direct enquiries from professionals and commissioners.
• Create or edit promotional content, business documentation and PowerPoint slides in our house style.
• Research funding opportunities and help write bids and funding application.

ABOUT YOU

You will need to have experience of:

• working in a project support or coordination role.
• organising events (for example conferences or training events);
• delivering training or presentations to external audiences.
• providing administrative / business support to a busy team.

You will also need:

• Project support skills: ability to support project managers from beginning to end of projects and support multiple projects simultaneously.
• Strong organisational skills, and able to prioritise competing tasks.
• Good numerical and spreadsheet skills, able to monitor budgets and spending.
• Strong interpersonal skills, building good relationships with internal colleagues and external partners.

WHY WORK FOR MISSING PEOPLE?

Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK? Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners.
For further details, please see attached job description/person specification and letter to applicants.

How to Apply

Please include your CV and a Supporting Statement that demonstrates how you are a good fit for this role.

Closing date: 23:59 on 26th November 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!

Interviews: 3rd or 4th December 2024

Location: Mortlake, South West London (flexible working considered)
Job Type: Full time (35 hours per week) or Part time (from 25 hours per week)
Contract Type: Fixed term maternity leave cover role until 31st December 2025.
Salary: £29,000 per annum (or pro rata if part time)
Benefits: Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary) *• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*• Additional paternity pay*• Additional sick pay*• *available after probation period passed

You may also experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management Business Support Administrator, Office Assistant, Administrator, Business Support Officer, Administration, Office Administrator, Admin Assistant, Team Administrator. Business Administrator, Administration Officer, Business support coordinator etc

REF-217 933

Ref: SWL-241

Are you a proactive, organised and collaborative individual with a proven track record of providing highly efficient administrative support? If so, St Giles is looking for a highly motivated Administrator to join our team and provide vital support to a caseworker with their case notes.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will provide important administrative support to one individual Caseworker, including organising their hand-written notes, helping enter them accurately into different platforms and databases, plus ensuring all data inputted is done so in a timely and accurate manner.  As this role is based in an organisation working with vulnerable individuals, there will be elements of safeguarding, as well as a requirement for confidentiality and adherence to Data Protection and GDPR guidelines.

You must have the ability to travel to the Leeds office as due to the nature of this role there is no scope for remote or home working, while occasional travel to other trust sites in the Yorkshire region can be organised by prior agreement.

What we are looking for

• Previous track record of supporting individuals
• Sound experience of working in administrative/data entry roles
• Maths and English GCSE A-C or equivalent
• Sound understanding of safeguarding practices
• Strong IT literacy, including the full Microsoft Office package
• Excellent prioritisation, interpersonal and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11p.m. 26 November 2024. Interview date: 10 December 2024.

your role at caba

To provide essential service to the grants team, ensuring all processes are followed with a particular focus on financial support and service invoicing. Ensuring caba provides impactful solutions to a variety of presenting issues for people in need to help them achieve longer term sustainability through caba’s services.

your key responsibilities:

· take ownership and create, update, and maintain support service purchase orders and invoicing processes to completion, liaising with the service providers accounts teams when appropriate.

· take ownership and maintain awards, service user and partner services payment processes within the CRM and Accounts systems to produce payment runs for both UK and international cases with accuracy.

· reconcile and address discrepancies relating to invoices and bank details for service users and partner services in a timely and efficient manner.

· support the Grants Officer in the management and review of the grant policy and processes within support services.

· administer and contribute to the Support Fund Meeting (SFM), ensuring that decisions regarding approval and decline payments are recorded in detail.

· contribute to reviews and assessments of financial support as appropriate, ensuring payments are made in a timely and efficient manner.

· contribute to the development of service user outcome survey making recommendations for improvements to service delivery based on service user feedback.

· collaborate with the accounts team to implement streamlined processes and workflows across departments, ensuring a highly efficient payment process.

· provide administrative support to the Grants Officer and Accounts Officer during the annual audit and annual discretionary donations.

· keep accurate and timely records to ensure high quality data is input on the CRM system for the purpose of continuity of support, information retrieval, statistical monitoring and report preparation.

to be successful, you’ll have:

• the commitment to embody caba values; ‘We make a difference’ ‘We work best together’ ‘We do the right thing’ ‘We are dynamic’
• a curious mind with a love of learning, looking to apply that learning in what you do.
• a natural ability to positively engage and inspire trust with a wide range of people from large groups or one to one interaction, with people in the UK and Internationally and online or face to face.
• the confidence to contribute to group projects, whilst also being self-sufficient and happy to work autonomously.
• the motivation to make things better, looking for solutions and being comfortable with implementing change.
• a sense of pride and satisfaction in the completion of both the everyday routine and exceptional activities and their contributions to the team and wider organisation.

why caba?

You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays.

We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. Many of our colleagues have varied working patterns so we’re open to talking about the flexible working arrangements that could work for you.

Interested?

Take a look at the job description for full information. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.

If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.

**Your appointment is subject to a Basic Disclosure and Barring Service (DBS) check

Deadline for applications: 28 November 2024

Interview date: 4 & 10 December 2024

Salary: £24,570  per annum pro rata

Location: Sheffield

Contract type: Fixed term until October 2026

Hours: Full time 37.5 hrs / week

Closing date: Monday 2nd December 2024 at 11.30pm 

Are you an excellent administrator with a passion for solving the housing emergency?  Then join Shelter as a Service Administrator in our Sheffield Hub and you could soon be playing a vital role in tackling injustice for individuals and communities across society. 

About the role 

You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with your team to direct enquiries to the right people.

You’ll provide comprehensive administrative support, with shared responsibility for designing and developing systems and processes, data input and extraction, and finance administration. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

About you 

We are looking for someone who:

• Has proven office administration and customer service experience. You’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook.  
• Has a passion for social justice.  
• Will thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills.  
• Has strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed. 

About the team 

Shelter Sheffield provide housing advice and support to people across the city. Our focus is on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple disadvantages. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5,000 people a year, while also working to change the underlying systems that cause the housing emergency. 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything, 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Apply to be part of our team and be the change you want to see in society. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

How to apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description of no more than 350 words each. 

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses: 

• We prioritise diversity and have an inclusive and open mindset 
• We work together to achieve a shared purpose 
• We learn from our experiences and are open to risk 

If you would like to find out more about the role, or to arrange an informal chat, please see the job vacancy on our webpage for more details.

Any applications without a supporting statement will not be considered.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

We are thrilled to be working with the Ben Kinsella Trust to recruit their first Head of Fundraising. The Ben Kinsella Trust is one of the leading anti-knife crime charities in the UK – the Trust exists to campaign against knife crime and to educate young people, helping them to make positive choices to stay safe.

In this role, you will be responsible for the Trust’s fundraising, aiming to raise ~£280,000 from a range of corporates, trusts and individuals. They see big opportunity in the corporate space, so experience of new business approaches will be key. You’ll devise and execute impactful engagement opportunities, including the Trust’s annual supporter event and a variety of challenge events. You won’t just manage these relationships—you’ll shape the future of Ben Kinsella’s fundraising strategy, working closely with the CEO and Deputy CEO to do so.

This is a brilliant opportunity for a seasoned fundraising looking for a role they can shape and develop, in a small but hugely ambitious team – and most importantly, to make a real change in the lives of young people.

To be successful as the Head of Fundraising, you will need: 

• Significant experience of major donor, corporate or trusts and foundations fundraising (or equivalent transferrable skills).

• Excellent written and verbal communications skills, with a knack for building relationships across a range of stakeholders.
• Experience of developing a fundraising strategy
• Strong analytical mindset and approach

Salary: £37,000 - £41,000
Contract: Full time

Location: Remote / Hybrid

Deadline: Thurs 21 November

If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

Business Development Co-ordinator – 18-month Fixed Term Contract

Location: Oxfordshire
Salary: £18,285 (actual based on working hours)
Hours: 20
Job Type: Part time
Contract Type: Fixed Term Contract

Key Purpose:

The Business Development team leads and co-ordinates pilot service projects for RABI and runs the mental health training programme.

This role would include helping facilitate the day-to-day running of the mental health training programme and its development and expansion, as well as the integration into the new CRM system.

The role will involve an element of cross departmental working, to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.

Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on reporting and integrating the service into the CRM. 

Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.

Key Responsibilities:

• Day to day management and delivery of RABI’s mental health training.
• To collect and track data on the effectiveness of the mental health training, and impact reporting.
• Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
• To integrate the mental health training service from booking through to invoicing and reporting, within the CRM system, to ensure all data is captured, relationships managed, and reporting provided.
• To support the delivery of new projects and pilots as required.
• To support the Business Development team in developing policies and processes to ensure the smooth running of the department.
• Be an ambassador for Business Development internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
• Undertake any other responsibilities commensurate with the post which management representatives may require.

Person Specification:

Essential

• High computer literacy and technical skills including the use of Microsoft Office programmes, databases and CRM systems.
• Preparing data and samples to support with Departmental and Organisational reporting. 
• Good ability to manage feedback and data reporting skills.
• Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
• Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
• Excellent organisation skills and the ability to manage own workload and priorities.
• Affinity with the goals and objectives of RABI.
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

• Farming background or knowledge of the farming community environment. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

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