Social Welfare Jobs

PR and Communications Manager

• North, West or South London centre (hybrid considered with at 
   least three days a week office-based)
• Full time
• Permanent 
• £29,000-£34,000

Interviews for this role will take place on Tuesday 10th and Wednesday 11th December. We ask that all candidates keep these dates available for virtual interviews.  

About Smart Works   

Smart Works is a UK charity that exists to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job. The Smart Works community brings this mission to life, working together to support and empower women in their professional pursuits. 

We’re dynamic, high profile and fast-growing. Powered by volunteers, the Smart Works service is delivered in 11 centres across the UK. Since 2013, Smart Works has helped over 40,000 women, and we’re on track to support 10,000 women this year alone. After visiting Smart Works, two thirds of clients secure a job within a month.  It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. Find out more on our website. 
 

About the role 
 

We are seeking a PR and Communications Manager to join our ambitious team. We know that incredible work goes on behind the scenes at Smart Works, and that what we do meaningfully helps to change the lives of thousands of women every year. But we need you to help us shout from the rooftops about our service and impact, actively seeking media opportunities and press coverage, to increase our public profile. Your work will make a real difference – spreading the Smart Works message not only to the women we exist to support, but fundraisers, referral partners, volunteers and the public too.  

Duties and responsibilities

1. You will amplify and lead existing integrated campaigns, including the Smart Works Unemployment Index, International Women’s Day and International Day of the Girl. With the support of the Digital Marketing Manager, Graphic Design Manager and Digital Communications Manager, you’ll ensure our campaigns are widely noticed and talked about, in the press, online and local community.
2. You will develop and manage media opportunities (proactive and reactive), including owning our press office, writing and distributing press releases, building relationships with journalists, tracking coverage, and briefing spokespeople. 
3. You will lead and develop our Client Champions programme and case studies, ensuring the client remains central to the charity’s external voice, proactively seeking opportunities to tell their stories to encourage support/donations from external communities, and managing any nationwide communication moments/events.
4. You will support our engagement with Patrons and Ambassadors, managing relationships where appropriate and seeking new advocates who can authentically help tell our story, to reach more people. 
5. You will lead the coordination of our internal communications calendar and reporting, working with internal stakeholders across Partnerships, Operations and our local centres to ensure that key moments are recognised, with support at a national level where appropriate.
6. You will support with other team tasks, such as social media scheduling and content creation.

If you have a solid understanding and experience of PR and campaign work, this is an incredible opportunity to use your expertise to change women’s lives.

The successful candidate will report to our Director of Communications and Marketing. The role has no line management responsibility but will work closely with colleagues – including our Digital Marketing Manager, Digital Communications Manager and Graphic Design Manager – so you should be used to collaborating with others, in a dynamic environment.  
 

 

Personal specification 

Essential Criteria 

• Proven experience in a PR, communications, or similar role, ideally within the charity.
• Demonstrable success in securing media coverage, developing and delivering PR plans, managing relationships, and working with ambassadors.
• Outstanding writing, editing and proofreading skills with excellent attention to detail, including when working with limited resource and/or under pressure.
• Ability to craft compelling stories, press releases and pitches.
• Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently.
• Both strategic and operational thinker. 
• Excellent, proven project management and planning skills. 
• Creative and proactive approach to problem-solving.
• Friendly and approachable, can work independently and as part of a team.
• Passionate about the Smart Works mission and our values, with a commitment to our EDI strategy.

Benefits, terms and conditions

• North, West or South London centre (hybrid considered with at least three days a week office-based).
• Full time, 9am-5pm.
• Permanent.

• Salary of £29,000-£34,000, depending on experience. 
• 25 days annual leave, plus bank holidays.
• Company pension. 
• Positive, supportive working environment with opportunities for practical training and progression.
• Free/discounted access at selected Smart Works sales, events and pop-up shops. 
• All successful applicants must provide two satisfactory references and complete a Basic DBS check.

How to apply 

Please use the portal on our website to submit your CV and cover letter by midday on Friday 6th December. Your cover letter should address the following questions:

1. Why do you want to work for Smart Works?
2. What specific PR experience and skills do you have that makes you well suited to the role? 
3. In your opinion, what is the biggest challenge in the current PR and communications space? 

Closing date for applications
 midday Friday 6 December

Notification of interview
Shortlisted applicants will be notified no later than 5.30pm Friday 6 December

Interviews

First round interviews will be held virtually on Tuesday 10 December. The timings for these are:

• 8.30am – 9.25 am
• 9.30am – 10.25am
• 10.30am – 11.25am
• 11.30am – 12.25pm
• 12.30pm – 1.25pm

Second round interviews will be a chance to meet the team virtually on Wednesday 11 December. The timings for these are:

• 8.45am – 9.30am
• 9.30am-10.15am

For the first-round interview, you will be asked to discuss your response to the following: 

We want Smart Works to become a household name, and the go-to charity when media want to speak to a charity for comments on women’s unemployment. From what you know about our work (including the Smart Works Unemployment Index), how would you go about making this happen in time for International Women’s Day in March 2025? 

You’ll have ten minutes in total (including time for any questions). We’re happy to hear this response verbally or you’re welcome to put together a short PowerPoint presentation – what we’re interested in is how you would approach the hurdle and what steps you would take to reach the end target. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact the recruitment team about submitting an application (see job pack for contact details).

 At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

We are recruiting for an Independent Domestic Violence Advocate (IDVA) to join our team in Warwickshire

Job Title: Independent Domestic Violence Advocate (IDVA)

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Fixed Term (12 Months), Full Time

Hours: 37.5 hours per week with occasional late shift 12:30 – 20:30 on a rota basis (approximately twice per month)

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment and enabling them to access their rights, make decisions and increase their life options. The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

This role includes attendance at the office in Warwick district. Travel around Warwickshire for client appointments is essential to role, therefore use of a car essential.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 December 2024

Interview Date: 18 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

This is a high responsibility role that promises tremendous growth potential, with the chance to work across multiple geographies. The position of Senior Analyst, at Bridges Outcomes, will support education projects funded by Sustainable Development Goals Outcomes Fund (SDG OF). Reporting to the Programme Manager, the primary focus of this position will be the successful delivery of the Sierra Leone Early Childhood Education (SLECE) initiative. However, we also anticipate this role to play a significant part in contributing to Ghana Education Outcomes Programme (GEOP) and Rwanda Early Childhood Education Programme, leveraging overlapping themes and collaborative opportunities across these impactful projects.

Sierra Leone Early Childhood Education (SLECE)

The Government of Sierra Leone (GoSL) has partnered with the Education Outcomes Fund (EOF) and Lego Foundation to design and support SLECE to achieve the following goals:

1. Opening of new community-based centres that meet minimum safety requirements defined by GoSL.

2. Increased access using children’s attendance measured at various points in time.

3. Quality of settings & practices. Using local ECCE standards to measure structural quality (i.e., physical settings) and BEQI to measure process quality (i.e., teaching interactions, including the implementation of play-based pedagogy).

4. Improved children’s holistic development outcomes for children 3-5 using IDELA. 

Interventions are expected to be implemented across 3 contractual lots, each with its own delivery partner and unique approach. SDG OF is partnering with three different delivery partners, BRAC, Plan International and ChildFund, for delivery in all lots. Implementation for SLECE is expected to start in December 2024 and is expected to conclude in December 2028.

Ghana Education Outcomes Programme (GEOP)

The Government of Ghana has obtained World Bank’s funding to support the government’s strategy to improve basic education in Ghana, called Ghana Accountability for Learning Outcomes Project (GALOP). Part of this programme of work has been commissioned based on outcomes with the objective of “strengthening support for schools and Out of School Children (OOSC)”.

The programme will be delivered in approximately 22 rural districts, along with Kumasi and Accra urban centres. The rural districts are grouped into six contracting Lots with 85-100 schools each, with the two urban centres acting as another Lot. The programme will consist of two key components: (1) Accelerated Learning Programme (ALP) to support OOSC transition into mainstream schools and (2) Mainstream School Improvement Programme (MSIP) to support learning in GALOP beneficiary schools.

Out of the 6 rural lots, SDGOF is partnering with 2 different delivery partners, Rising and School for Life, to support interventions in Lot 3 and Lot 6. Implementation for GEOP started in January 2023 and is expected to conclude in December 2026. SDG OF is also partnering with Plan International to deliver in the Rural Lot from October 2024 to December 2026, this lot will only have the ALP component.

Rwanda Early Childhood Education Programme is currently in its procurement phase, with more details of the design expected to be finalised by end of the year 2025.

For more details, visit Bridges Outcomes Partnerships website

1. Purpose

The Impact Senior Analyst will be accountable for:

· Strategically guiding delivery partners in the development and implementation of effective MEL (Monitoring, Evaluation, and Learning) strategies.

· Enhancing the data capabilities of delivery partners, with a strategic emphasis on effective decision-making.

· Developing robust predictive models and frameworks that enable the team to forecast outcome achievements with confidence.

· Creating and disseminating actionable insights and learnings to support delivery partners and internal teams, emphasizing strategic problem-solving to enhance outcomes.

· Ensuring that delivery partners within the programme adopt data-driven approaches to continuously refine and improve service delivery.

· Leading and standardizing data analysis efforts across programmes, driving improvements in services, systems, and processes through collaborative work with the team.

· Spearheading the development of templates and process frameworks that empower delivery partners to achieve operational excellence.

· Overseeing and fulfilling comprehensive reporting requirements, including the preparation of impact assessments and reports for commissioners and the board.

· Strategically supporting financial processes by overseeing invoicing and budgeting to enhance financial efficiency and sustainability of projects.

2. Key Responsibilities

Delivery Impact

· Contribute to the development of an M&E framework for each education programme, with special focus on SLECE, that monitors the impact of projects and progress towards strategic and operational objectives.

· Facilitate collaboration among data analyst teams from delivery partners to proactively address challenges and co-create solutions aimed at enhancing service delivery

Process Improvement

· Lead strategic initiatives to enhance team efficiency and effectiveness.

· Refine and adapt existing working files and tools to optimize usability and performance, while evaluating current practices and identifying opportunities for substantial improvements.

· Identify opportunities for process automation and improving utilisation of management data

 

Data Analysis

· Deliver high-quality statistical analysis and comprehensive impact reports to engage diverse stakeholders and provide meaningful insights that include short, medium, and long-term projections for enhanced programme impact.

· Ensure the relevance and effectiveness of data dashboards by integrating early warning systems to highlight priority areas for action.

· Provide mentorship and strategic oversight to M&E teams within delivery partners, ensuring the effective completion of roles and responsibilities.

· Maintain meticulous attention to detail and ensure high standards of grammar and accuracy in all documentation.

Data Integrity

· Collate and update volumetric and programme data and systems, continually developing and refining data collection processes.

· Strengthen data reliability by enhancing data flow from beneficiaries through to final reporting.

· Ensure compliance with data protection legislations when retaining and sharing information.

· Identify opportunities for process automation and ease of access to information.

Impact Presentation

· Deliver consistent, aggregated representations of project performance against targets, ensuring clear and compelling presentations.

· Partner closely with the Programme Director and Manager to create and deliver engaging and accurate programme outcome presentations.

· Tailor communication to suit varied audiences, including formal presentations for high-level stakeholders.

 

Relationship Management

· Collaborate with Analyst colleagues to streamline data processes, minimizing manual interventions where possible.

· Foster strong, professional relationships with delivery partners to ensure a positive and effective engagement experience with BOP.

· Work collaboratively with finance and investment teams to monitor programme invoicing and maintain awareness of the intersection between outcome achievement and the financial status of the project.

· Actively contribute to stakeholder meetings and forums, demonstrating focus and attentiveness to discussions

3. Experience, Skills, and Abilities

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· 1 to 3 three years relevant post-graduate professional experience in education, international development, consulting, or similar sectors.

· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

· Data and Analytical Skills: You are good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions.

· Problem Solving: You can make sense of something complex and recommend practical solutions.

· Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

· Relationship Building and Teamwork: You can build credible and trusting relationships internally and externally, including with people from different cultures and backgrounds.

· Attention to Detail: You are detail-focused and ensure the work you produce is accurate and of a high quality.

· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Word, Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

· Previous Power BI experience would be advantageous.

· Ability and desire to travel to Sierra Leone and similar contexts.

Benefits

To reward your hard work and dedication, we offer a competitive salary package and exceptional opportunities for growth, working alongside a global team of market leaders in outcome-based contracts.

What we will offer you

We are a flexible working employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources, including YuLife which provides easy access to wellbeing tools, benefits and support services and the opportunity to earn rewards for wellbeing management

• We also offer Private Medical Insurance on successful completion of your probation period.

• You will be able to access Learning and Development opportunities.

Application process

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied

The closing date for applications is 9am 9th December

First round interviews are likely to take place w/c 16th December

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

About the role

The Finance Officer at the Refugee Council plays an important role in efficiently managing resources and financial processes, ensuring funds are directed to support refugees effectively. By maintaining accurate records and timely funding, the role supports refugees in building secure lives and contributing to UK communities.

Roles and responsibilities

• You will post purchase invoices on the accounting system daily and raise sales invoices as they become available (on average, 10 sales invoices per week).
• You will allocate direct debit payments to the staff credit card statement monthly.
• You will manage petty cash payments, perform cash counts, and reconcile the cash tin.
• You will work alongside the Senior Finance Officers to allocate incoming funds to income accounts and resolve discrepancies.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 9 December 2024.

Interview date: w/c 9 December 2024. 

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Following a reorganisation of our People Team we are introducing 2 x HRBP’s into our structure. This is fantastic opportunity for a seasoned HRBP to influence and craft their role. We want our HRBP’s to provide the “missing link” between our central function and the wider business. This role will span People Strategy, Organisational Change, Employee Relations, Resourcing, Workforce Planning and Performance Management.

These posts are fixed term for 2 years.

Key deliverables include:

Working with the business to ensure an effective and value add People focused service
Liaising with the HR (ER) Advisory team to manage and resolve ER related matters
Drafting business cases form change, and supporting the wider business in the delivery of those changes
Being a critical friend in the field to managers and senior leaders

You should have / be:

An experienced HR professional with strong stakeholder management skills
Qualified at CIPD Level 5 (preferably Level 7)
A good understanding of employment law
Experience of working in a change environment and supporting the business in change initiatives

We are seeking an experienced Head of HR Operations to join the Jewish Care people team. As Head of HR Operations, you will report into the Director of People and develop/ lead our HR Business partnering and HR Advisory (ER specialists) team.

This role will be part of the Jewish Care Senior Leadership Team (SLT) and play a key role in helping to shape and deliver our People Strategy.

Key deliverables include:

Ensuring an effective and value add Business Partnering service to the wider business
Leading and empowering the HR Advisory team to efficiency and compliantly resolve ER issues
Reviewing and crafting organisational HR policies, and keeping abreast of changes to employment law
Partnering with senior business leaders to deliver People related change

You should have / be:

An experienced HR leader who has led ER or Business Partnering teams
Qualified at CIPD Level 7
A robust understanding of employment law
Experience of working in a change environment and supporting the business in change initiatives

ABOUT SMART WORKS

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.  

  

The Smart Works service is delivered in 11 centres across the UK. Over the past ten years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. In early 2025, Smart Works will be opening our 12th centre in Bristol, bringing our in-person services to women in the South West for the very first time. 

More information about who we are can be found on our website.

ABOUT THE ROLE

Smart Works Bristol exists to empower all women who need heflp getting into work. We aim to support 1000 clients with our Interview and Preparation service per year. As such, we require vital funding from Grants, Trusts & Foundations to enable us to achieve our mission, and continued support to deliver our calendar of Corporate Events. 

As our charity grows, we are seeking a Fundraising Manager to join our small and ambitious staff team. The successful post holder will be researching and building a strong pipeline of grant funders and five and six-figure gifts from Trusts & Foundations, including core funding and restricted funding.

This is a unique opportunity to work alongside our Board of Trustees to maximise local funding opportunities, expand our portfolio of grant funders, and contribute to a growth in income for the charity. The successful candidate will be responsible for researching and identifying prospective funders, writing and submitting high-quality applications and proposals, and delivering excellent grant management and stewardship updates. They will also work closely with the Trustees to deliver an exciting calendar of corporate and community fundraising fashion events, and lead our corporate sports challenge.

We are seeking a proactive self-starter, with experience in philanthropic fundraising, excellent written communication skills and demonstrable attention to detail. We would also love to hear if you have experience working with grant applications and/or funding proposals, and utilising a range of tools to identify new funding opportunities. 

Smart Works is a collaborative environment, with dynamic teams and ambitious plans across the UK. It is a rewarding national community with regular liaison to the London Charity Partnerships and Fundraising Team. 

You will be based in our Bristol Centre. Some evening and weekend work is required to lead on philanthropic fundraising and support wider fundraising events such as Fashion Sales. Initially, this role will be primarily home-based until the Bristol centre is established.

Are you organised, enjoy writing, researching and communicating, and are passionate about supporting women into work? If so, then this could be the ideal opportunity for you. We would love to hear from you.

DUTIES AND RESPONSIBILITIES

• Reporting to the Head of Smart Works Bristol, the successful candidate will lead on a range of activities, including:
• Building excellent relationships with corporate and community partners, generating awareness and income of c. £165k for the centre across grants, events and corporate fundraising.
• Delivering financial activities to target, maintaining an up-to-date database with relevant income tracking and pipeline data to facilitate regular KPI and financial reporting to the Board of Trustees.
• Lead our annual signature corporate challenge to target income c. £50k, known as Step Up for Smart Works – managing the project locally from planning to delivery, including identifying and onboarding participant teams and their stewardship.
• Securing one-year and multi-year grants from a range of Trusts and Foundations, including traditional grant funders, local charities, family foundations and corporate foundations to meet income targets c. 50k.
• Researching and identifying prospective grant funders who could support Smart Works Bristol. 
• Writing high-quality grant applications, working collaboratively with the Chair of the Board and staff team to deliver creative and compelling proposals for both core and restricted funding. 
• Maintaining strong relationships with current and prospective funders, including the preparation of impact reports and sharing regular updates on grant management. 
• Maintain an accurate data record of pledged, banked and prospective income for the Bristol centre, working in collaboration with Smart Works Charity to maintain local management accounts. 
• Representing Smart Works Bristol to a diverse range of stakeholders and audiences to generate income and raise brand awareness within the local community. 
• Support the Trustees with stewardship of fashion and retail partners, including venue and catering supporters, as well as our corporate partners supporting the charity. 
• Support the delivery of our signature fundraising events, including high-end supporter events and fashion sales, where the Trustees manage the project from concept to execution and ensure income targets are met. 

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential Criteria:

• Extensive experience generating income of at least five figures from philanthropic income. 
• Demonstrable experience securing corporate partnerships of five figures. 
• Experience working with grant applications and/or funding proposals, and utilising a range of tools to identify new funding opportunities.
• Excellent written communication skills and strong attention to detail.
• Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact.
• Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines.
• Creative and proactive approach to problem-solving, with an entrepreneurial attitude towards fundraising strategy.
• Passionate and enthusiastic about the mission and vision of Smart Works, demonstrated through clear initial research and understanding in the written application.

Desirable Criteria:

• Proven track record in securing six figure philanthropic income. 
• Experience in cultivating strong and positive relationships, both internally and externally, with multiple and senior stakeholders.
• Experience of organising fundraising events. 
• Interpersonal, verbal communication and presentation skills, in order to build strong working relationships with external stakeholders.
• An understanding of the Trusts & Foundations and high-value fundraising landscape, such as the current challenges, opportunities and trends.
• Knowledge of the local fundraising landscape in Bristol and the South West.

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from Black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

BENEFITS, TERMS AND CONDITIONS

• Full-time role, based in our Bristol Centre. 
• Monday-Friday with typical working hours 9 am-5 pm in line with centre opening hours. Happy to discuss flexible working at the interview. 
• Salary of £34,000- £38,000 FTE depending on experience.
• 25 days annual leave, excluding bank holidays. 
• Company pension. 
• Positive, supportive working environment with opportunities for practical training and progression. 
• VIP access at Smart Works sales, events and pop-up shops. 
• All successful applicants must provide two satisfactory references and complete a Basic DBS check.

HOW TO APPLY

Please submit a CV and answer the following questions via our recruitment portal here by midday on Thursday 5th December 2024. Your application should be addressed to the Head of Smart Works Bristol, Imogen Franklin.

1. Why do you want to work for Smart Works? (Max 250 words)
2. What experiences and skills do you have that makes you well suited to the role? (Max 400 words)
3. In your opinion, what is the biggest challenge and biggest opportunity in the current Philanthropy and Grants space? (Max 400 words)

First interviews will take place virtually on Tuesday 10th December. Final interviews will take place in person in Bristol on Monday 13th December.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact the recruitment team (see job pack for details) about submitting a manual application.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Job Title: Recruitment and HR Operations Manager
Reporting to: Head of People
Line Managing: People Officer and People Administrator 
Salary: £35,000 - £40,000 (dependent on experience)
Contract type: Full time (37.5 hours)

 About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.  

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.  

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people. 

This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals. 

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots. 

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day. 
 

Purpose of the Job 
The Recruitment and HR Operations Manager will report direct to the Head of People and lead the end-to-end recruitment and HR operations for our organisation. This role combines the strategic elements of recruitment with operational HR responsibilities, including payroll oversight, HR systems management, and occasionally employee relations support. This role will be line managing the People Officer and People Administrator, who will provide support on the below functions. 

Duties and Accountabilities

Recruitment

• Ensure that end-to-end recruitment is completed for roles across all levels of the organisation; including creating recruitment campaigns and plans
• Overseeing job board accounts
• Develop and execute innovative talent acquisition strategies to attract and retain top talent.
• Partner with department managers to understand their hiring needs and provide guidance throughout the recruitment lifecycle.
• Manage relationships with external recruitment agencies as needed to support hiring goals.

HR Operations

• Oversee HR operations to ensure efficient and compliant HR processes, including payroll processing, benefits administration, and employee record maintenance.
• Ensure compliance with relevant employment laws and internal policies.
• Drive improvements in HR processes and systems to increase efficiency and effectiveness within the team.
• Oversee onboarding and offboarding processes to ensure a seamless employee experience.

Payroll Management

• Oversee payroll processes, ensuring accurate and timely payroll distribution.
• Coordinate with the Finance Department and the People Officer to resolve payroll-related issues.
• Ensure compliance with all payroll-related legal requirements and organisational policies.

HR Systems and Database Oversight

• Oversee databases, ensuring data integrity and security
• Ensure external website, intranet, and SharePoint HR pages are updated and contain most up-to-date information.

Other

• Provide support for ER cases as needed, collaborating with the HR Advisor to ensure fair and consistent application of policies.
• Support the Learning and Development Advisor in development and administration function of training of our staff
• Support HR leadership in fostering a positive workplace culture
• Any other duties as directly by the senior leadership team.

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. This role is hybrid but there will be travel expected to our Park Royal, Enfield, Deptford, Poplar depots and Canary Wharf Office. The salary is £35,000 to £40,000 per annum, 25 days annual leave + bank holidays. You will be able to further develop your skills through training opportunities if and when required.

Recruitment timeline

We will be assessing candidates and arranging interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Benefits 

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Reporting to : Chief Executive Officer

The Fundraising Manager is responsible for delivering our fundraising strategy and increasing our income from various income streams.

This is an exciting opportunity to be the driving force behind our community fundraising and to build on our fantastic service to ensure we create a sustainable and effective organisation for years to come.

Reporting to the CEO, the role would suit somebody with excellent communications skills. Experience in fundraising, sales and marketing or a similar field is beneficial but not a necessity. The key skill is explaining the importance of our work to funders and donors in an effective way.

The Fundraising Manager will work with colleagues across the service to develop and deliver our fundraising strategy. There may be line management of communications team staff and volunteers as part of the role. It is essential for the role holder to develop and build relationships with key partners externally and to work closely with the management team and our Development Committee.

The role will focus on achieving our fundraising targets, expanding current income streams, and developing engagement and opportunities to support growth. That will include bid-writing, grant applications, community fundraising, and events.

We offer a competitive salary, flexible working, pension, 31 days holiday (plus bank holidays), specialist training and development, wellbeing tools and access to onsite parking. We will provide growth opportunities to develop your career and achieve a healthy work-life balance.

We're looking for kind, compassionate and resilient Bank Support Workers to join our learning disabilities service in Hertfordshire.

£13.15 per hour, working on a zero hour contract.

Want to feel like you're making a difference? You'll feel at home here.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community

For the full list please see our website.

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the Organisation

A global professional membership body. They are known for their commitment to excellence, innovation, and professional development within their community. The organisation fosters a collaborative and dynamic work environment, encouraging continuous learning and growth.

About the Job

The Systems & Management Accountant will play a crucial role in maintaining and developing the finance system to ensure it is up-to-date and fit-for-purpose. This includes identifying improvements in structure, reporting, and overall data analysis. The current systems in use is OpenAccounts v.8 and a legacy CRM system. This is a hybrid role also involving supporting the Financial Planning & Analysis (FP&A) team in producing the annual budget, long-term financial business plans, monthly management accounts, and quarterly forecasts. The position is based in London with hybrid working options, offering flexibility and a balanced work-life environment.The split is likely to start as 50:50 between systems and supporting the Finance Business Partners, but it is likely to lean more towards systems with time, as the postholder puts in place elements such as automation. The organisation are considering their systems options currently and may look to change or upgrade their system so that the CRM, Finance system and HR system are more in line. The postholder will be heavily involved in this project.

Person Required

The ideal candidate will be a fully or part-qualified accountant (ACA, ACCA, or CIMA) with significant experience in a Systems Accountant role or involvement with a systems implementation or upgrade (ideally OpenAccounts). They should have a strong background in management accounting, system upgrades, and financial reporting. Proficiency in OpenAccounts is very desirable. The candidate must possess excellent verbal and written communication skills, advanced Excel proficiency, and the ability to tailor reports to various audiences. Experience with overseeing system version upgrades, chart of accounts coding changes, and converting spreadsheet-based reporting to system-based reporting is highly desirable.

What's in it for you?

• Competitive salary and comprehensive benefits package, including an employer pension contribution of 8-12% of basic salary, determined by age and is double the employee contribution.
• 27 days annual leave plus Xmas closure days.
• Hybrid working model offers flexibility and work-life balance.
• Opportunities for professional development and career progression within a prestigious institution.
• Collaborative and supportive work environment that encourages innovation and continuous learning.
• The chance to make a significant impact on the organisation's financial systems and processes.

Next Steps

If you are a proactive and experienced Systems & Management Accountant looking to make a significant impact, we would love to hear from you. Please submit your application and CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An exciting opportunity has arisen for a Project Support Officer to join our Wellbeing Team and work on our long-standing Warm Homes programme. The role is being offered on a fixed-term contract until 31st December 2025.

The successful candidate will be working closely with Age UK's Network of 120+ local and independent Age UK partners, this role will support the delivery of projects across their life cycle, ranging from the implementation of funder-led reporting requirements to liaising with partners on the impact the project has had on their beneficiaries. This role will provide support and assist in the delivery of our Warm Homes programme, aimed at supporting older people affected by fuel poverty and cold homes.

As a Project Support Officer, you will enjoy working in a fast-paced environment and will demonstrate exceptional organisational skills to ensure the successful delivery of the projects.

You will carry out a range of duties to assist the team in the coordination, planning, monitoring, and delivery of the Programme. From researching and meeting with relevant suppliers and organisations, to assisting with the development and maintenance of project plans. The post-holder will need to work effectively with our other internal departments, local Age UKs and delivery partners. Therefore, proficient organisational and communication skills are a must.

Please note that due to the Hybrid nature of this role, the successful applicant may be required to commute to the central London co-working hub on a regular basis, for example around three times per month.

As part of the interview process all candidates will be required to carry out an Excel based task.

We anticipate the interviews will be held via MS Teams w/c 9th December 2024.

Age UK Internal Grade: 7L

Must haves:

* Excellent organisational skills and proven ability to track progress of deliverables.
* Ability to plan and prioritise own workload to meet deadlines.
* Proficiency in Microsoft Office, including advanced Excel, and experience using Power Query and Power BI.
* Excellent oral and written communication skills.
* Experience of presenting data and reports, including preparation of tables and graphs.
* Experience of data entry to a high level of accuracy and attention to detail.
* Experience of organising meetings.
* Confident dealing with people from different levels and backgrounds.
* Ability to build and maintain relationships with internal and external partners in order to meet objectives.

Great to haves:
* Keen understanding of issues facing older people.
* Experience of working in the charity sector.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Our client's vision is a society that recognises, values and supports carers. As the leading national charity for unpaid carers, they exist to make life better for carers, however caring affects them. Their support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. Prospectus are delighted to be supporting with their search for a Corporate Partnerships Executive.

The Corporate Partnerships Executive offers an exciting opportunity to account manage a diverse portfolio of partnerships from a range of sectors, including finance, insurance, retail, energy, and telecommunications. As a key player in the team, you will manage and develop these relationships, working closely with corporates to drive impactful partnerships.

The organisation is seeking an ambitious and dynamic applicant with exceptional interpersonal skills and a talent for building strong and lasting relationships.  A good understanding of employee fundraising engagement opportunities is imperative as it plays an integral part in the raising of significant funds. This role is perfect for a self-motivated professional with experience of corporate account management, from either the charity or commercial sector.

Prospectus invests in your journey as a candidate. We welcome candidates from a diverse range of backgrounds and are more than happy to make any reasonable adjustments to enable all interested candidates to apply. Please let us know if we can help you with the application process in any way. If you have any disability and would like assistance completing an application then please contact Jessica Stoddart at Prospectus.

If you are interested in applying for this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

ShareAction’s Financial Sector Research (FSR) team researches a variety of sectors’ performance and publishes regular rankings and analysis, as well as engaging with each surveyed institution and providing them with detailed recommendations for improvement. The FSR team also supports other campaign teams within ShareAction by providing relevant data and increasingly aims to share more data externally, too.

What you’ll do

The Senior Research Officer will contribute to this research, collecting information from institutions and databases, analysing quantitative and qualitative data, producing engaging content, and translating this analysis into actionable steps for institutions in our reports.

The focus of this role is to support the production and publication of our survey of the European banking sector. In this role, you will work closely with colleagues in both the Financial Sector Research and the Banking Standards teams to:

• Develop a methodology that is consistent with other financial sector benchmarks published by ShareAction, reflects recent market developments, draws on internal and external subject matter expertise, and reflects our campaign priorities.
• Collect, audit and analyse data regarding banks’ climate and sustainability strategies.
• Produce accurate and engaging written reports and data visualisations summarising the key findings of the research and drafting credible and persuasive recommendations.
• Support the presentation of the survey’s findings to banks, investors, funders, and the media.
• Contribute to responses to external consultations from regulators, policymakers, and other NGOs and support data sharing with external partners as appropriate.

The survey and benchmark of the European banking sector will be led by the Banking Programme team, with support from the Financial Sector Research team. This role will sit within the Financial Sector Research team, to benefit from the experience and processes already established for ShareAction’s asset management and insurance benchmarks. While you will focus on the survey of the European banking sector, there will be an opportunity to contribute to and learn about the other financial sector benchmarks as part of this role.

In this role, your responsibilities will include:

• Analysing quantitative and qualitative data and writing reports on banks’ responsible finance performance.
• Coordinating between the Financial Sector Research and Banking Standards teams to ensure consistency across ShareAction’s financial sector benchmarks.
• Conducting research across the themes covered by the benchmarks that draws on internal and external resources to inform survey development and data analysis.
• Using Excel and Python to analyse and organise large data sets (training will be provided for Python if needed).
• Participating in engagement calls with banks and answering technical questions relating to the research content.
• Presenting findings of our work to external and internal stakeholders through blogs, presentations, webinars, and roundtables and supporting the coordination of these events as appropriate.
• Organising and planning work with a high level of autonomy.
• Supporting the monitoring, evaluation and learning of our work.
• Contributing to funding bids and reporting on KPIs to funders where appropriate.
• Supporting the wider Financial Sector Research team to deliver other pieces of research, particularly the asset manager and insurance sector benchmarks.
• Keeping up to date on relevant news and information on the financial sector and the thematic areas covered by our work.

What you’ll bring to the team

This a very exciting time to be joining ShareAction as we seek to develop our benchmarks to increase their impact. In this rapidly evolving field, we are looking for a person with excellent research and communication skills and a passion to make a difference to join our team. We will ensure that you receive sufficient support and oversight to ensure you feel comfortable and knowledgeable in delivering this bold and challenging research.

We welcome anyone who shares our passion for environmental and social justice through the transformation of the financial sector. Please feel free to apply even if you’re not sure you tick every box.

Essential

• Excellent analytical skills, attention to detail, and a proven ability to conduct qualitative and quantitative research.
• A broad understanding of how the financial sector works and how financial institutions can have an impact on environmental and social issues.
• A keen interest in driving the finance sector (particularly asset managers and insurers) to better serve people and planet.
• Excellent organisational skills and a proven ability to manage competing demands while still meeting deadlines.
• Strong communication skills in written and spoken English.
• Competency with Microsoft Excel, including writing formulae and building charts.
• Strong team-working skills with the ability to work collaboratively.
• A passion for ShareAction’s vision, mission, and values.

Desirable

• Subject matter knowledge in climate change, biodiversity, or human/labour rights.
• Knowledge of/experience with the finance sector; an understanding of responsible investment and its implications for different types of financial institutions.
• Understanding of how private commercial banks operate and what products and services they offer to corporate and retail clients.
• Advanced data visualisation skills.
• Experience giving presentations.
• Any experience in programming, particularly an interest in learning Python for data processing.
• Experience managing relationships with external stakeholders.
• Experience with Microsoft Office 365, particularly SharePoint.
• Experience with CRM systems, ideally Salesforce.

We are currently formalising our hybrid working policy; however, the FSR team normally meets in the office on a weekly basis, with some flexibility possible.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension, invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: w/c 16th December 2024 (online).
Second-round interviews: w/c 6th January 2025. 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.