Permanent Volunteering Management Jobs

At an exciting time in JGDR's fundraising, we are looking for volunteering & community fundraising officers to support our communities in South Lincolnshire and Nottinghamshire. It is a great opportunity to join a passionate team. 

Volunteering and Community Fundraising Officer South Lincolnshire x 1

Volunteering and Community Fundraising Officer Nottinghamshire x 1

Salary: £27,000 per annum (35 hours per week)

Location: Hybrid, with regular travel to shops and Centres within the Nottinghamshire or South Lincolnshire region. Post holders will be expected to be working flexibly across their community 4 days out of 5 – with at least one day per week from the local Centre – and attend regular team meetings in an agreed location.

Due to the scope and nature of the role, you will need to live within, or in close proximity to, the area you’ll be responsible for, and be able to travel freely without reliance on public transport.  Please state on your application the community applied for. 

About us

All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live.

We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire. Our Central Office is located on our North Lincolnshire site, near Brigg.

Fundraising at Jerry Green Dog Rescue (JGDR)

We are at an exciting moment in our fundraising history at Jerry Green. Our new CEO, Christina Marriott, is a champion for the importance of fundraising and volunteering in securing the future of Jerry Green Dog Rescue, and it is a great opportunity to join a passionate team ready to tackle the next stage of JGDR’s history.

Job summary

We are looking for a proactive, confident and supporter-focused fundraiser to build and manage relationships with JGDR’s local community in Nottinghamshire and South Lincolnshire. Working with the Volunteering and Community Fundraising Manager, you will deliver a strategy to grow income and volunteer numbers from the local community. This is a varied role which will cover:

· Stewarding and recruiting supporters undertaking their own fundraising activities, including those taking part in challenge events

· Organising and attending local events to raise awareness and income

· Working with local and national businesses

· Recruiting and overseeing a network of volunteers who can support income generation in your local area

This role would suit a target-driven, approachable and resourceful fundraiser with ambition and drive – there is plenty of opportunity to make this role your own, and drive forward growth in these crucial income streams.

Your role

You will sit in the Volunteering and Community Fundraising team, and report into the Volunteering and Community Fundraising Manager. You will manage your own time to effectively balance both developing and stewarding relationships with individual and corporate supporters in the local area, and working through a network of volunteers to deliver fundraising and retail objectives.

You will develop and grow strong relationships with supporters, collaborating with colleagues across the Fundraising team, particularly the Individual Giving and Legacies team, to ensure you are offering the best supporter experience you can. You will attend local events with, and through, volunteers, work with colleagues in our retail sites, and spot other opportunities to promote JGDR in your community and drive support for our work.

You will deliver excellent stewardship to supporters and volunteers, and develop relationships with key local contacts who can help to further JGDR’s mission. You will champion supporter care, and ensure that all relevant supporter information is stored on JGDR’s CRM, Donorflex.

Key responsibilities

Community fundraising

· Identify, engage, and steward DIY and community fundraisers, developing strategies to promote fundraising activities in these groups and grow income from your local area

· Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support

· Provide high quality stewardship of supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard

· Represent JGDR as the first point of contact within the community, promoting our mission, vision, and values alongside fundraising and volunteer opportunities

· Ensure that Donorflex is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of the local audiences, including individual supporters, local businesses, and volunteers, and their historical engagement with the charity

Volunteering

· Work with the Volunteering and Community Fundraising Manager and Volunteering Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community

· Via volunteer support, oversee the distribution of collection boxes in your local area, monitoring and reporting on income generated

· Coordinate and attend – supported by a network of volunteers – key local events, e.g. county shows, to raise awareness of JGDR in the local community and drive support for the charity amongst target audience groups.

· Ensure JGDR retail shops, and their volunteers, in your area have relevant and timely information on current fundraising campaigns and other initiatives to share with customers

Other duties

 · Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online

· Keep up-to-date with sector trends and developments in community and regional fundraising, and volunteering

· Ensure all fundraising activities and events operate within best practice and regulatory guidelines and comply with health and safety requirements.

· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements.

· Manage any complaints from supporters efficiently and sensitively

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties, but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

You are:

· A target-driven and tenacious professional with experience in community and regional fundraising or volunteer engagement

· Knowledgeable about your local community, with a positive approach to your work and supporting your colleagues to achieve shared objectives

· Skilled at building relationships with people, and motivated by spending time getting to know supporters and volunteers in the local area

· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets

· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively

· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines

· Familiar with sector trends and best practice methods of acquiring, retaining and stewarding supporters

· A credible and clear communicator, preferably with copywriting and creative design skills

· Experienced in using CRM databases to input, monitor, and report on supporter data and to gather insights

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to travel extensively in your region, including to other JGDR Centres and retail sites. A valid UK driving license and access to a vehicle will be necessary.

· Prepared and able to attend relevant supporter events in the evening and at weekends within the community; a time off in lieu policy for this is in place.

Diversity and Accessibility

Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.

Job Description

To take the lead in recruiting volunteers across Yellow Submarine’s projects and activities and provide support to volunteers enabling them to carry out their roles through training and pastoral support.

The successful applicant requires exceptional organisational ability and a willingness to support and get involved. They must be flexible, have the ability to solve issues whilst being responsive to the needs of the organisation and the needs of our members. They must work with colleagues across the organisation to ensure the charity’s volunteer needs are met and that both volunteers and members feel well supported.

Key Duties*

• Safe recruitment of volunteers across the organisation and projects; this will include the development of relationships with key sources of volunteers e.g. schools, colleges etc.

• Management of volunteers across the organisation; providing support and supervision. This will include any students or interns on placements with Yellow Submarine.

• Developing a training programme for volunteers; this will include organisational induction training accessed by all new starters (volunteers and staff) and run regularly throughout the year.

• Maintaining volunteer records; including logging and evaluating volunteer hours.

• Carrying out and maintaining DBS checks for volunteers.

• Keeping in touch with volunteers and potential volunteers; this is to include the monthly volunteer newsletter.

• Developing and maintaining relationships with other organisations who recruit and support volunteers within our community e.g. OCVA.

• To Support at Yellow Submarine’s activities, as needed; this may include social clubs daytime sessions and holiday activities.

• To help develop new and innovative ideas to help our target groups and meet our charitable objectives.

• To carry out any other duties within the general scope of the post, as directed by the Co-Directors.

• Every Yellow Submarine employee is required to uphold equal opportunities and anti-oppressive practice; whilst upholding safeguarding policies and procedures as set out by the organisation.

*This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with organisational priorities and duties may change or new duties be introduced after consultation with the post holder.

Person Specification

We recognise our organisation is only as good as the people who work for us - first and foremost we are looking for people with the right characteristics:

✓ Believe in the work that we do and understand the need for our organisation.

✓ Genuinely relish the activities we offer and have a sense of fun that is contagious!

✓ Enjoy spending time with adults and young people of all backgrounds.

✓ Able to both command respect and to inspire the people we support.

✓ Safely manage a group with sole responsibility.

✓ Recognise the need to be organised and responsible.

✓ Have excellent communication skills - written and verbal.

✓ A methodical approach to tasks as well as being resourceful.

✓ To be both numerate and computer literate.

✓ A flexible and can-do attitude.

Full time (flexible working options available)

Homebased – UK

Closing Date: 29 September 2024

Ref 6807

We have a unique and exciting opportunity for a skilled individual to join our Retail Strategic Operations team as Business Partner.

Our purpose is to create vibrant retail spaces that embrace and inspire communities (see our Vision & Purpose document attached). 

Our values (see our Cultural Values document attached) underpin all that we do and how we work as a team – with one another, with our volunteers, and with our customers.

We ‘re looking for someone who can successfully utilise their combined skills of people management and business / entrepreneurial thinking to influence and achieve results.

Do you have the skills and experience to help us do that? Do you align with our vision & values? If your answer is yes – we have the role for you.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Our shops exist to provide a beautiful shopping experience for all the community. They are each unique within our family of propositions but are united in creating an energy and atmosphere, with positivity and kindness, and providing a welcoming diverse environment.

About the Role

The Retail Business Manager, South provides a new opportunity to be a part of the evolution of Save the Children Retail.

This role will play a pivotal part in leading and inspiring change, motivating teams, bringing the Save the Children culture and our vision to life.

This role will be vital in providing clarity and direction with regards to how we operate (see our How Our Shops Operate document attached), guiding and engaging shop teams to drive the business to optimum operational success, as well as harnessing commerciality and embracing localism in line with each shop's proposition.

The current shops you'll manage include Sidmouth, Totnes, Clapham, and Lymington but please note that these shops/locations will change as the business evolves.

About You

Essential skills & experience:

• You'll have exceptional people management skills, including strong leadership and motivational skills.

• You will be entrepreneurial and driven by results with the ability to recognise and prioritise opportunities with the greatest potential.

• You'll be experienced in driving and delivering change management.

• You will be experienced in managing multiple sites and staff, comfortable with providing remote guidance and direction.

• You'll have a valid driving license and be willing and able to travel regularly to the shops you manage.

This role provides an opportunity for someone with relevant experience in a similar role, looking for a fresh challenge and the chance to hone and utilise their skills to make a positive impact.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

• This role also includes a car / car allowance.

Please note, this role will require regular travel to your designated shops.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

People Advisor

We are seeking and experienced People Advisor to provide effective and proactive support and advice on employment issues.

Position: People Advisor
Location: Newcastle Office, (Regent Centre, Gosforth, Newcastle, NE3 3LZ)
Job type: Permanent, full-time - 37.5hr per week
Salary: £35,000 per annum

Closing Date: Wednesday 2nd October 2024 at 5pm (interview date to be confirmed) - We reserve the right to close this ad earlier should we see a high number of suitable candidates apply

About the role:

As People Advisor you will be working for the winners of the prestigious Laing Buisson award for excellence in Homecare in 2023 and recent winners of the Business Culture awards! You will be responsible for:

• To provide advice and guidance on a wide range of employee relations and employment issues
• To build strong relationships with operational teams to support their development in HR related issues
• To manage a range of employee relation cases
• To conduct regular HR audits to ensure compliance with legal requirements
• To support the development of training programmes for colleagues and facilitate training
• To contribute to the continuous improvement of HR systems, processes and practices
• To implement and develop HR policies and procedures
• To maintain accurate and up to date employee records
• To track and analyse key data and metrics to provide comprehensive reports
• To support with the management of Sponsored Workers and provide advice and guidance to operational teams

About You:

We are seeking a strong candidate with exceptional communication skills and demonstratable experience and skills, including:

• Experience in a similar position
• CIPD qualification or working towards
• Strong IT skills, including MS Office
• Solid understanding of HR practices and employment law
• Experience in coaching and delivering training sessions

You will also need to have access to a car and the ability to travel to other branch locations (Liverpool, Manchester, Leeds, Bradford and Sheffield)

In Return:

The organisation is committed to the personal and professional career development of colleagues and have a career development pathway, they actively encourage progression within the organisation. Other benefits include:

• Bonus schemes (Refer a Friend, Birthday Voucher, Long Service Awards)
• Referral programme
• Annual Bonus
• Fully Funded DBS
• Mileage - 45p per mile
• Workplace pension scheme
• Employee Assistance Programme (EAP)
• Union membership
• Flexible working

You may have experience in roles such as; HR Generalist, HR Adviser, Human Resources Advisor, HR Business Partner, People Advisor, HR Officer, HR Specialist, HR Coordinator, HR Consultant, ER Assistant etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Fundraising Area Manager

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

We are recruiting a Face-to-Face Membership Area Manager (F2FAM) role to cover the West Midlands and surrounding areas, leading a team of Membership Fundraisers who attend a variety of places, venues and events across the region to inspire the public to support us through gaining new members for the organisation.

Position: Area Manager (Face to Face Fundraising)

Ref: SEP20248170

Location: Remote, covering the West Midlands

Hours: Full-Time role for 37.5 hours per week

Salary: £29,200.00 - £31,347.00 per annum

Contract: Permanent

Closing Date: Sunday 29th September 2024, 22:59

Interview Date: Week commencing 7th October 2024

The Role

As Area Manager, you'll lead your dispersed team through in-person support visits, 1:1s, phone chats, team and individual communications, and virtual and in-person meetings.

During support visits, you'll ensure Fundraisers uphold the standards, code of conduct, values and brand through their communication and display. You'll do at least one monthly recruiting shift with each team member, providing valuable feedback to Fundraisers and follow up individual action plans for all team members. Ultimately, you'll lead a culture of high standards, positive actions, and achievement of targets.

You will build effective, collaborative working relationships with key stakeholders and be responsible for recruiting and delivering best practice training to new Membership Fundraisers. You will also recruit, select and induct new team members and build their capabilities through initiating buddy shifts and delivering support visits, using leadership models such as root cause analysis, setting SMART work objectives and implementing Situational Leadership to build capabilities.

About You

You will use your organisation skills, effective communication and negotiation skills to consistently achieve KPI’s. Self-motivated, enthusiastic and determined, you will lead by example.

You will:

· Demonstrate a good understanding of Fundraising Standards

· Have an understanding of leadership styles

· Be confident in leading and managing a team to ensure targets are met

· Be confident in giving and receiving regular feedback

· Be able to embed and lead a positive team culture

As part of this role, you will be expected to travel to different locations in the West Midlands and widely throughout the surrounding areas in order to support your team, for which a company van will be provided, and associated expenses covered. Please note that, as a result, a full driving licence that is valid in the UK is a requirement for this position.

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

You may have experience in areas such as Fundraising, Individual Giving, Direct Fundraising, Fundraising Manager, Individual Giving Manager, Direct Fundraising Manager, Fundraising Area Manager, Individual Giving Area Manager, Direct Fundraising Area Manager, Area Manager, Team Leader, Fundraising Team Leader.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

Role overview

This key role manages our flagship and award-winning project supporting refugees with IT Hardware. The project collects IT Hardware, refurbishes and repairs it through our network of technicians, matches it with a suitable recipient through our referral process and then distributes it to charities and individual refugees and asylum seekers at no cost to the recipient. The project is in its third year, in which it will grow to overseeing e-waste collection and tech re-sale.

This role has two central arms: project management and volunteer management. 

Overall management of the project includes key decision-making on tech refurbishment and distribution, building and maintaining key partnerships, impact reporting, staff management, external representation, developing and recording institutional memory and supporting the project's strategic growth with support from the Director. The postholder will be responsible for working with their team to maintain the smooth running of the project and deliver the project outcomes. They will deputise for the Director where necessary.

Volunteer management predominantly looks like the recruitment, coordination, training and retention of technical volunteers, many of whom are asylum seeking graduates of our tech training course. The post holder will be the go-to person for the volunteers and provide technical and management support with the help of our Technical Lead. 

We know good project managers have a variety of skills and experience. We are not running a personal specification, but the strongest applications will indicate staff management experience and basic knowledge of IT repair. 

We choose to publish the draft job description of the roles we advertise for. If you have the skills, experience and character to do the job below, please apply. We particularly welcome applications from those with experience of asylum and migration.

Outcome 1 - Manage the Digital Access project and the team working to deliver its outcomes 

• Oversee the logistics and operations involved in collecting, storing and redistributing large quantities of IT Hardware, including the distribution of Data SIM cards to recipients with support from your team.

• Work with the Engagement Manager to identify and communicate with businesses, individuals and other sources of IT Hardware to explain our process and the impact of the project.

• Oversee the smooth running of and improvements to the referral process through which charity partners and individual refugees apply for and receive devices.

• Ensure the project goals are delivered on time and within budget.

• Provide thoughtful and kind management of the Operations Coordinator and Operations Assistant, meeting regularly and supporting their development.

• Record the institutional memory of the project through a digital guide to the processes and learnings which constitute the Digital Access programme. 

• Ensure everyone at Screen Share who engages with the project does so in line with our safeguarding and privacy policies.

Outcome 2 - Monitor, evaluate and communicate the impact of our device provision 

• Collate and present service user and device data (e.g use-case, age, geography) on a monthly and quarterly basis which represents our impact on the ground for internal and external audiences.

• Lead on the measurement of our impact through collection of case studies and distribution of our feedback form.

• Critically analyse and improve our impact measurement process to ensure it is ethical and fit for purpose.

• Work directly with service users, the Director and Communications team to produce compelling stories of the impact of Screen Share’s provision, with particular focus on our annual impact report.

Outcome 3 - Coordinate tech volunteers, external repair partners and technical staff (tech agents) to secure a regular flow of repair and refurbishment

• Oversee the process by which tech agents request and receive parts for the refurbishment process (hardware, software and tools).

• Work with our Technical Lead to ensure tech agents are provisioning devices consistently across our suite.

• Ensure the smooth implementation of changes to our technical provision.

• Critically analyse and improve the way in which the repair and refurbishment process is technically facilitated and recorded.

• Design and Deliver a tech volunteer retention strategy.

• Ensure our repair and refurbishment costs do not exceed our budget.

• Conduct in-person reviews with tech agents to monitor their progress and provide quality assurance. 

• Explain our process to prospective repair partners and onboard them onto our system.

Outcome 4 - Recruit, train and support new technical volunteers

• Design and implement a nationwide technical volunteer recruitment and retention strategy which establishes a regular flow of technical volunteers into Screen Share, including and especially volunteers from an asylum seeking background and those who have graduated from our training course.

• Facilitate tech volunteer onboarding including external references, interviews and safeguarding.

• Coordinate and lead monthly volunteer tech team meetings. 

• Explore partnerships with local tech businesses or refugees for paid refurbishment.

• Run basic laptop refurbishment refresher training for new volunteers in need of support.

Outcome 5  - Ensure Screen Share tech agent records are kept up to date

• Ensure the tech agent base is kept up to date at all times with all necessary details to facilitate refurbishment 

• Ensure contact logs are maintained for each tech agent in accordance with GDPR legislation and that holidays/preferences/issues are recorded

• Ensure the right staff can access notes on 1:1’s with tech volunteers 

• Analyse tech agent data thematically, implementing adjustments on a regular basis 

Outcome 6 - Contribute to the strategic development of the project and ensure the Director receives appropriate support 

• Represent the project to prospective partners, local councils and at public events, increasing its visibility within the refugee and tech sector.

• Design and implement experiments to test assumptions, minimise risk and scale the project.

• Deputise for the Founder and Director in internal and external settings where necessary.

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, evening and/or weekend work is required

Salary: £27,500 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

We will be interviewing candidates as they apply, so we encourage you to apply as soon as possible if interested!

About the Role

The Assistant Reserves Officer is one of our team managing and developing the Trust’s nature reserves for people and wildlife.  Your work place includes internationally recognised wetlands and woodlands along with nationally important meadows, chalk grasslands and heathland across Hertfordshire and Middlesex.

You will need to have strong experience in practical habitat management, including the use of power tools and machinery, such as chainsaws, brush cutters and BCS mowers. You will have experience of working within a dynamic team and leading volunteers. You will need to have a keen interest in wildlife and preferably a knowledge of the habitats in our area.

No two days are the same as an ARO at HMWT; you will get the opportunity to utilise and develop your practical habitat management skills across our nature reserves including tree felling, coppicing, scrub clearance, hay cutting and pond/ditch management. You will also undertake the maintenance of site infrastructure; assist with the management of livestock; and perform surveying and monitoring of habitat/species, tree safety and infrastructure. These tasks will be delivered working closely with members of the nature reserves team; our volunteer wardens and our practical conservation volunteers.

Willingness to travel throughout our work area and flexibility to work occasional irregular hours is required for this post.

Before applying please read our full recruitment pack. Please ensure you are able to commute daily to our offices in St. Albans and any of the Trust’s sites within a reasonable timeframe. If you are thinking of relocating to this area please research these options prior to submitting an application.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

Full details can be found on our recruitment pack.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team is enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits.

Please refer to our website for full benefit details. 

About the role 

You'll lead and coordinate our local campaigning work across the Midlands. Your work will help the charity improve the lives of people with Parkinson’s and those who care for them. 

You'll listen to the needs of our local communities to inform your campaign work, and empower them to make change where they live. You’ll work with colleagues across Parkinson’s UK to deliver political campaigns and meaningful advocacy for our community.  Through your campaigns you will ensure that the voices of people with Parkinson’s, their families and carers are heard.

What you'll do 

• Recruit and manage a sustainable network of local campaign volunteers.

• Be a first point of contact for supporters and campaign volunteers who want to improve services in their local communities.

• Provide expert advice and support to colleagues and campaign volunteers on how best to challenge and influence decision makers.

• Build close working relationships with our field staff and our local networks. 

• Use our national campaign priorities to deliver related local campaign activity.

What you'll bring 

• Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.

• Experience of working with volunteers and people with lived experience of a cause including how best to support them to achieve their campaigning goals.

• Experience in organising events.

• Ability to network and build supportive relationships with volunteers, MPs and health bodies.

• Experience of delivering training to volunteers and staff.

• Ability to work flexibly, sometimes evenings or weekends.

• Ability to manage and prioritise a diverse portfolio of work.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").

The successful candidate will also be required to provide their own broadband service with a minimum download speed of 2Mb.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About the role 

You'll lead and coordinate our local campaigning work across the North East of England. Your work will help the charity improve the lives of people with Parkinson’s and those who care for them. 

You'll listen to the needs of our local communities to inform your campaign work, and empower them to make change where they live. You’ll work with colleagues across Parkinson’s UK to deliver political campaigns and meaningful advocacy for our community.  Through your campaigns you will ensure that the voices of people with Parkinson’s, their families and carers are heard.

What you'll do 

• Recruit and manage a sustainable network of local campaign volunteers.

• Be a first point of contact for supporters and campaign volunteers who want to improve services in their local communities.

• Provide expert advice and support to colleagues and campaign volunteers on how best to challenge and influence decision makers.

• Build close working relationships with our field staff and our local networks. 

• Use our national campaign priorities to deliver related local campaign activity.

What you'll bring 

• Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.

• Experience of working with volunteers and people with lived experience of a cause including how best to support them to achieve their campaigning goals.

• Experience in organising events.

• Ability to network and build supportive relationships with volunteers, MPs and health bodies.

• Experience of delivering training to volunteers and staff.

• Ability to work flexibly, sometimes evenings or weekends.

• Ability to manage and prioritise a diverse portfolio of work.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").

The successful candidate will also be required to provide their own broadband service with a minimum download speed of 2Mb. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

• Full time / Permanent Contract

• 25 days annual leave (not including bank holidays and festive period)

• 35 hours per week, normal working hours of 9.30am–5.30pm

We are seeking an enthusiatic individual with strong organisational and communication skills to join Calm Mediation as a Case Administrator. Calm Mediation is a registered charity that works for the public benefit to empower communities to prevent, manage and resolve conflict. We specialise in working with individuals or groups who are involved in or likely to become involved in disputes and interpersonal conflict principally by way of independent and impartial mediation , conciliation, conflict coaching management and training.

This exciting new Case Administrator role offers you the opportunity to join a growing organisation and work across our services to support the work we do. As an adminstrator for the Restorative Justice Service, Neighbour Mediation, Family Mediation, Peer Mediation & Workplace Mediation services you will gain a wealth of experience. Based in our offices in Camberwell 3 days (minimum) per week, you will also be a central hub for enquiries from the public and our partner organisations. 

For further details on this role, please view the Job Description and Person Specification document attached.

Child Bereavement UK helps children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies.

 We also provide training to professionals, equipping them to provide the best possible care to bereaved families.

Supporter Care Administrator
Salary: £27,300 per annum
Hours: 37.5 per week (full time)
Reporting to: Head of Individual Giving
Base: Hybrid Working (from our Offices in either Loudwater, Buckinghamshire or Widnes, Cheshire and from home)

This is a full-time role which requires an experienced administrator with CRM experience (Raiser’s Edge) to work closely with the Head of Individual Giving, along with supporting the wider fundraising team.

The Supporter Care Administrator will:

· be responsible for the administration of voluntary income and volunteer administration, ensuring donations are efficiently and accurately identified, recorded and acknowledged, and for the day-to-day management of the volunteer database.

• have the ability to work with a high level of accuracy and attention to detail.
• have good organisational skills and the ability to prioritise workload.
• be professional and a hard-working team player who can remain calm under pressure.
• have excellent written, communication and IT skills along with experience of CRM databases.
• be the lead contact for the coordination of some database projects for the fundraising operation, such as the administration of gift aid claims and coordinating data relating to appeals or volunteers.
• support the fundraising team by providing other administrative support as required.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

Closing date: 7 October 2024.
Initial interviews will be held on Zoom. 

Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that  challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

No agencies please.

Summary

The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.

In more detail

About Us

The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.

The role

Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.

About You

You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.

As the Volunteering Experience Officer for Imperial Health Charity, you will be passionate about ensuring that volunteers have the best possible experience through effective systems, processes and tools to volunteer. You’ll ensure that we deliver high quality communications and engagement to our volunteers through on-brand resources, web content and tools for the wider team to engage with and support the development of our automation tools across the team to improve the experience for staff and volunteers. Ensuring our volunteers have the right skills and knowledge to volunteer is an important part of this role, and you’ll ensure that our volunteers receive the best possible learning and development opportunities across the team both online and in person. We are looking for someone that can support our impact and evaluation methods across the team and help translate this into programme improvements, and shout about the impact that volunteers have across our hospitals.

Main Duties

Support the overall design of our volunteer journey along with key engagement activities to ensure we meet recognised standards and can innovate to create streamlined processes to improve volunteer experience.

Support across the volunteering team, our impact and evaluation methods to drive through programme improvements and learning.

Support the development of high quality learning and development opportunities for volunteers, ensuring that they receive both skills and knowledge to effectively volunteer in their roles.