Training / Learning Jobs

The Role:

The Royal Foundation’s Homewards programme is seeking a motivated, results-driven Strategic Employment Lead to unlock better job and training opportunities to end homelessness.

This role will drive national commitments and support local teams in building sustainable structures across six key locations to deliver. You’ll have the chance to transform how employment and training prevent homelessness, with the aim of creating scalable models in the UK and internationally. In the first year, we expect the Employment Lead to establish lasting local structures and secure significant national commitments.

If you’re an ambitious, action-oriented leader, we’d love to hear from you.

 Roles and responsibilities 

• Lead, shape and deliver the Employment strategy as part of The Royal Foundation’s Homewards programme

• Work with a range of partners - experts, locations and the private sector - to design and leverage major national commitments for job, training and skills opportunities across our locations. These will deliver on local Action Plans (the Homewards locations’ roadmaps to preventing and ending homelessness) and the Employment Lead will need to use the TRF platform sensitively but for greatest impact. 

• Shape and support our locations to establish sustainable long-term structures to deliver on these commitments and build a thriving local ecosystem of employment and training opportunities to end homelessness 

• Support Homewards location teams to deliver local employment models and opportunities, identified as priority work in the Local Action Plans, leveraging partners as necessary to deliver

• Work closely with other leads, specifically the Finance Lead and Homes Lead, ensuring a joined-up approach which delivers maximum impact. 

• Work across the Homewards team to prioritise, co-develop and deliver the strategy, ensuring the approach is backed by a robust delivery plan

• Feed into wider Strategic Delivery approach and Homewards strategy as an expert in the Employment field.

 

Relevant Knowledge, Experience, and Personal Qualities

• Significant experience operating at a senior level with major businesses to deliver impact - ideally with a focus on employment, skills and/or training and understanding of that market; and experience working at a local and national level to deliver impact 

• Creative thinker, with the ability to see the ‘big picture’ and desire to drive systemic change - understanding of the role TRF could play and a vision of what systemic change could look like when it comes to unlocking job opportunities to end homelessness

• Experience delivering strategic projects and new partnerships, ideally working with the private sector and with multiple stakeholders, to create lasting social impact 

• Confident leader who can support and empower the Homewards team to confidently engage in this area

• Self-starter and desire to collaborate - we’re a lean team who matrix work and person would need to be up for pitching in! 

 

Application
 

If you are passionate about employment and skills and have a proven track record in making impact, we invite you to apply for this exciting opportunity.

Please send your CV and a covering letter detailing your relevant experience and why you’re the perfect fit for this role.

This post is subject to receipt of two satisfactory references and proof of the right to work in the UK.

About Homewards  

The Royal Foundation mobilises leaders, businesses, and individuals to address society’s greatest challenges. Under the leadership of Their Royal Highnesses the Prince and Princess of Wales, our initiatives are driven by world-class research, long-term partnerships, and a commitment to measurable, scalable impact.

In June 2023, Prince William and The Royal Foundation of The Prince and Princess of Wales  launched Homewards. Homewards is a transformative five-year programme, working with six locations, to demonstrate that together it’s possible to end homelessness – making it rare, brief and unrepeated.

The Royal Foundation’s Homewards programme is recruiting to their Strategic Delivery team.  This team will be focused on leveraging significant impact across the locations focused on key, cross-cutting, themes and report into the Programme Director.

• Salary:  £70K to £80K DOE
• Location: Central London office / Office-based in a Homewards location with regular London travel, and occasional travel within the UK.  Hybrid (60% office, 40% WFH). Occasional travel within the UK
• Contract type: 2yr FTC
• Holiday: 25 days per annum + BH
• Hours: 37.5 hours per week (Monday to Friday)
• Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

AllChild is seeking to recruit an Impact Officer who will take a key role in using data to drive impact and support decision-making. You will work closely with other members of the Impact Team to implement projects and work with other teams to drive data collection and ensure key research findings are utilised, communicated, and understood.

We are looking for someone with a ‘can-do’ attitude, who can think creatively and problem solve, and who is excited about the opportunity to drive further learning and insight into the AllChild programme.

Some duties and responsibilities include but are not limited to:

• Working closely with the Impact Manager and Impact Officer to implement AllChild’s data collection processes – ensuring high-quality, complete and timely data collection. This will involve working closely with the Delivery Team to ensure data is accurately collected from schools.
• Supporting with cross-organisational work streams and conducting robust analysis of AllChild delivery metrics (monitoring data) and Delivery Partner data (partner programme outcomes data).
• Carrying out robust analysis to help the Delivery Team identify the children and young people who could most benefit from the Impact Programme.

For further information and to apply, please visit our website via the Apply button.

Closing date: 16 February 2025.

Are you looking to make a meaningful impact by supporting the future of surgical training? Do you have knowledge of Health Regulations? Do you hold experience in casework and appeals? As a Specialist Applications Casework Manager, you’ll have the exciting opportunity to join a team dedicated to ensuring the highest standards in surgical practice
 
Benefits
Salary: From £30,167 per annum (depending on experience)
Working Pattern: Full-time, permanent
Hybrid Working: Once a week from the office
Location: London
Other: Comprehensive training and career progression opportunities
 
 
About the Organisation
Our client, a respected regulatory body, plays a key role in promoting excellence in surgical training and ensuring that healthcare professionals meet the highest standards.
 
About the Role
As a Specialist Applications Casework Manager, you will play a key part in supporting the evaluation of specialist surgical applications for the GMC’s Specialist Register. Working closely with expert clinicians and panels, you’ll help ensure the process runs smoothly and applicants are provided with clear guidance and outcomes.
 
Key Responsibilities

• Draft professional guidance for applicants, especially those requiring further support after unsuccessful applications
• Track application progress and ensure deadlines are met
• Develop training materials for evaluators and contribute to process improvements
• Prepare reports and represent the team in meetings where required
• Manage specialist applications with a seven-week turnaround time
• Support the development of robust guidance for applicants and evaluators
• Assist with appeals processes, ensuring fair and transparent outcomes
• Maintain accurate records and ensure compliance with regulations

 
Experience Required

• Experience in casework, accreditation, or similar fields
• Strong written communication skills, including report writing
• Ability to interpret and apply policy to individual cases
• Excellent attention to detail and organisational skills
• Strong interpersonal skills, with the ability to work effectively with internal and external stakeholders
• Experience in health regulation, education, or training
• Familiarity with appeals processes or evaluation frameworks

 
To Apply

• Covering letter

o No more than 2 pages of A4
o Addressing the required skills and experience listed above

• CV

 
Interview Process
A one-stage interview, including test
 
Deadline
7th February 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.

This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.

Hours: Part Time, 30 hours per week

Location: Homebased with access to Greater London and the South

Closing Date: 18th February 

Initial Interviews: 26th February Online

Final Interviews: 4th March at our National Support Office in West Yorkshire

We are looking for a passionate and dynamic Chief Executive to lead the charity through the next exciting chapter and manage the implementation of programmes that enhance the capacity of voluntary and community organisations across Wiltshire and surrounding Counties.

Who we are:

Wessex Community Action is an independent charity, providing infrastructure support to the voluntary, community and social enterprise sector across the Wessex region. Based in Salisbury, we act as advocates for the voluntary sector by connecting, representing and advising voluntary and community organisations. Our aim is to empower organisations and volunteers to deliver positive impact to the communities they serve.

Key responsibilities:

· Strategic Leadership: In collaboration with the Board, the Chief Executive will define WCA’s strategic plan for the next 5 years. Establishing clear deliverable goals, monitoring and reporting on the charities’ impact.

· Change Management: Lead the charity through a period of change as we transition our services and refocus our core purpose and Mission.

· Brand Development: Review WCA’s brand positioning. Aligned to the income and product goals, establish a new brand strategy that clearly represents our position in the voluntary sector.

· Sustainability/Fundraising: Develop and execute a new Income Strategy. Establish a sustainable and diverse portfolio of income generating products that meet the charities expenditure profile and deliver financial sustainability.

· Product development and capacity building: Review & develop WCA’s product offering to improve impact, generate sustainable income and build capacity and capability across the sector.

· Foundation Building: Establish a strong foundation for future service growth. Develop WCA’s operational infrastructure. Modernise WCA’s policies and processes.

· Stakeholder Management: Work closely with a wide variety of key stakeholders across the sector. Identify areas of collaboration, positively influence policy, strengthen existing relationships and ensure WCA maintains its position as the voice of Wiltshire’s voluntary sector.

· Operational management: Direct responsibility of the charity’s core operational processes including financial management, HR, health and safety, compliance, governance infrastructure development and reporting.

· Team Leadership: Lead and develop a skilled and dedicated team who represent WCA

Key Skills:

· Strategy Development: Proven experience developing and executing strategies in the voluntary sector. Including: Brand and product development and successful fundraising expertise.

· Results-Oriented: Strong focus on outcomes, with a track record of delivering tangible results.

· Partnership Building: Demonstrated ability to build strong partnerships, particularly with large and complex statutory organisations. Proven success in forming positive relationships with funders, partners, and stakeholders.

· Regulatory Knowledge: Practical understanding of the regulatory environment within which Voluntary, Community, and Social Enterprise (VCSE) organisations operate.

· Effective Leadership: Ability to provide effective leadership and change management expertise in a challenging and sometimes competitive environment. Experience with cultural and team development.

· Strong Communication: Ability to confidently represent WCA and engage effectively, both verbally and in writing, across all organisational levels.

· Knowledgeable about Funding Sources: Understanding of various funding sources available to VCSEs.

· Organisational Planning: Effectively coordinating tasks, resources, and timelines to achieve desired outcomes.

· Commitment to Inclusion: Demonstrable commitment to equality, diversity, and inclusion for all.

We are looking for an individual who thrives in a collaborative, team-oriented environment. You are a strong communicator with a commitment to delivering focused results and sustaining inclusion. If this sounds like you, WCA would love you to apply for the role, where we can get to know your skills and experience further.

Wessex Community Action are committed to safeguarding and safer recruitment procedures including safeguarding questions & scenarios within an interview, requesting appropriate Disclosure and Barring Service checks (where relevant), robust reference processes and a relevant probation period

Please note that candidates must be living in Wiltshire and able to be in the office a minimum of three days a week.

Our Learning and Participation department seeks to inspire people to protect the natural world, train the next generation of experts, and extend our reach, ensuring that our Gardens and wider work are accessible for everyone.

This position will play a key role in delivering that mission by supporting and growing our vibrant learning volunteer programme, and contributing to the Operations and Projects team’s work providing effective operational support to programmes across the department.

This role is subject to an Enhanced Disclosure and Barring Service checks (DBS), including the Child Barred List.

This role is to work 972 hours per annum, and the working pattern will be 9:15-14:25, Mon-Fri, term-time only (39 weeks a year). 

Our ideal candidate will be well organised, with experience of working with a diverse range of volunteers, and good IT competency. They will have excellent communication and relationship-building skills, and a clear passion for learning and Kew’s mission.

The working hours for this role are 9:15-14:15, term time only (39 weeks a year), with occasional requirement to work outside of these hours. There is a requirement for this role to work onsite.

Interviews are due to take place on Tuesday 11 March.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi!

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Are you experienced in Church and Community Mobilisation? Are you passionate about mobilising churches in integral mission to transform their situations and lift people out of poverty? Do you enjoy the challenge of problem solving, working within different cultures and building partnerships? Are you a strategic problem solver, with a commitment to ensuring quality implementation and strong impact? This might be just the role for you!

BMS World Mission is a Christian mission organisation, working in over 30 countries on four continents, to help people experience fullness of life in Jesus Christ. Supporting Church and Community Mobilisation (CCM) is one way BMS works with local churches. CCM seeks to envision churches in integral mission and empower them to reach out to their communities and use their God-given local resources in a sustainable and holistic manner. BMS is currently supporting CCM in Africa and Asia through its partner organisations.

As the Church and Community Mobilisation (CCM) Lead, your role will be to oversee the global CCM strategy and ensure it is effectively leading to sustainable and holistic impact. You will work closely with the CCM partners, the CCM Coordinator for Africa, the Head of Programme for Hope for the World, and other CCM stakeholders within and outside of BMS World Mission.

The role includes:
- Overseeing the implementation of the CCM strategy for Africa.
- Leading the development of the CCM strategy for Asia
- Effectively line manage the CCM Coordinator for Africa and BMS Mission Personnel
- Being the Partner Lead to BMS partners implementing CCM and other similar programmes. This includes supporting partners with their compliance, reporting, budgets and policies in accordance with BMS procedures
- Ensuring that partners develop and implement effective CCM strategies which lead to sustainable and holistic impact
- Building the capacity of wider BMS staff and partners on CCM

We are looking for a highly organised person, with significant experience in CCM, who is excellent at coordinating and building effective teams. They will be sympathetic to BMS’ beliefs and values, and be a committed Christian. This is a stimulating, busy and very fulfilling role involving travel abroad for some weeks each year.

Apply now

This is a fantastic opportunity for an ambitious and self-driven professional who can contribute to high-profile projects in the charity sector and use their skills to support our training function as it grows.

Driven by our values and behaviours, we are a high-performing, forward-thinking and solution-focussed organisation. We value teamwork and actively seek other opinions to ensure we can deliver to the highest standard as well as commit to reflecting upon our work to ensure a continual improvement culture. We welcome applications from individuals who are inspired by our values and behaviours.

As we continue to grow and expand our training course offerings, we are entering an exciting new phase in our mission to support the professional development of immunologists and healthcare professionals. This role presents a unique opportunity to join our team and contribute to initiatives that make a real difference. You will play an integral role in developing the skills and knowledge of those in scientific research, medicine and veterinary medicine, empowering them to directly impact global health.

Are you ready to play a pivotal role in shaping the future of barrister training and public protection? As an Authorisations Manager, you’ll lead a team dedicated to ensuring vocational and pupillage training providers meet rigorous standards. This is your opportunity to combine higher education expertise, leadership skills, and a passion for regulatory excellence to make a lasting impact.
 
Benefits
Salary: £57,000 - £62,000 per annum, depending on experience
Employment type: Permanent, full-time
Working arrangements: Hybrid (once a week in the office)
Other: Truly flexible environment, subject to HR agreement.
 
About the Organisation
Our client, a respected regulatory body, plays a key role in maintaining quality standards within the specialised legal services sector.
 
About the Role
As an Authorisations Manager, you will be managing a small team of regulators and playing an essential role in leading the authorisation of training providers, ensuring compliance with rigorous frameworks as well as overseeing the authorisation of entities, licensed bodies, and public access arrangements.
 
Key Responsibilities

• Manage operational processes to ensure timely and accurate decision-making.
• Lead quality assurance practices, ensuring all decisions meet high standards.
• Provide oversight for complex regulatory decisions, advising and supporting your team.
• Contribute to the organisation’s continuous improvement initiatives and business planning.
• Represent the Authorisations Team in cross-departmental projects and external stakeholder engagements.

 
 
Experience Required

• Significant experience in higher education, ideally with universities or training providers.
• Solid leadership in managing high-volume casework with regulatory or legal implications.
• Strong understanding of risk-based regulatory frameworks.
• Excellent communication and stakeholder engagement skills.
• Ability to foster a collaborative, customer-focused team culture.
• Proficiency in Microsoft Office and familiarity with CRM or case management systems.
• Legal qualifications or experience in a legal environment is desirable.

 
 
To apply

• Covering letter

o No more than 2 pages of A4
o Addressing the required skills and experience listed above

• CV

Interview Process
One-stage interview, including a competency-based assessment and a practical test.
 
Deadline
February 7th, 2025.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Full time hybrid role with generous benefits 

Hybrid working split between: 

• House of Sport, 190 Great Dover Street, London, SE1 4YB
• Remote work from home

The expectation would be that the successful candidate would spend a minimum of:

• 1-2 days a week at the House of Sport with Upshot and the remainder of the week working remotely.
• At times depending on business needs there may be a requirement for more days to be worked in the office.
• This role also includes periodic travel to client locations to build relationships and deliver training.

Having grown rapidly since our launch in 2012, we are looking for a highly motivated person to join our team to deliver the Upshot system and our Monitoring, Evaluation and Learning (MEL) support to the not-for-profit sector.

Originally developed by the Football Foundation – The Premier League, The FA and Government’s charity, Upshot was designed to manage, monitor and evidence community projects. We set up as an independent Community Interest Company (CIC) in 2021 and the platform is now being used by over 1,400 third-sector organisations, in the UK and internationally - ranging from local government, youth work and community centres to the criminal justice system, national governing bodies of sport and sport for development programmes, theatres and arts centres, education institutions and wildlife conservation.

This role will have a primary focus on supporting the existing Account and Support team to deliver a high level of customer service to new and existing clients. This will range from handling incoming support queries, delivering training sessions, creating and updating support resources and taking a proactive approach to managing the clients they are responsible for.

Work at Upshot is varied and flexible and as part of a small team of 11 people, there is a lot of potential to specialise in various aspects of running an innovative start-up. Our range of clients also allows for significant exposure to the wider third sector and the chance to build a strong network of relationships.

As a social enterprise, all our profits are reinvested back into our business, our product and our community. We love what we do and are looking for people who are enthusiastic and passionate about supporting our clients and partners and helping us grow our business. You will need to be a highly effective communicator, have strong attention to detail, be comfortable with Excel and online systems and have a willingness to dedicate yourself to the team and the enhancement of the system and sector.

You will be rewarded by working within a dedicated vibrant team and have excellent opportunities to develop your skills and experience, all while having the satisfaction of helping hundreds of charities evidence their impact. Our benefits include a wonderful social atmosphere, passionate people, a generous pension scheme, health care provision, a gym subsidy, 25 days annual leave (plus bank holidays), and flexible working hours.

In short, it is a fantastic opportunity to make a major contribution to one of the most innovative online systems in the not-for-profit sector.

If you are interested, please read the job description on our website, fill out the short form and send us your CV before 11.59pm on Monday 17th February 2025. Interviews are planned to be held the week commencing 3rd March 2025.

You can also view a brief brochure about what Upshot is on our website.

Upshot is looking to develop a workforce that effectively represents the broad, diverse constituency that we support and which provides for the broadest range of opinions.  While we will appoint on merit, Upshot is committed to establishing a workforce that represents a diverse range of backgrounds, knowledge, experience and personal attributes. Accordingly, we would encourage candidates from all walks of life and backgrounds to apply. All applicants must have the right / permanent right to work in the UK.

Regional Workforce Lead 

We are recruiting for two roles nationally for coverage across the NHS regions (North & Midlands).

Position: Regional Workforce Lead (x2 vacancies) 

Location: North or Midlands / Hybrid

Hours: Full-time

Salary: £36,000 per annum 

Contract: Permanent 

Closing Date: Tuesday 18 February

First Round Zoom Interview: Tuesday 4 March

Second Round (likely virtual as well): Monday 17 March

The Team 

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

About the Role 

We are looking for two Workforce Leads to support hands-on recruitment, attraction and the onboarding and training of IPS Employment Specialists and Team Leaders across the country. These will be dedicated, regional roles where you will support the scale up of the IPS workforce in your designated region. The Workforce Lead will provide specialist support to services embarking on recruitment campaigns, monitor their effectiveness and share learning. They will also provide hands-on support for recruitment efforts and training. This will vary according to the service need, but could include headhunting, sifting CVs, preparing for interviews, shortlisting and training. 

About You

You will have:

• Experience of recruitment within the healthcare system or substantial involvement in healthcare-related recruitment is essential. This includes interviewing, evaluating candidates and making hiring recommendations.

• Experience in delivering training programs and workshops, with a focus on adult learning principles and effective onboarding practices. 

• Strong interpersonal, communication and influencing skills are essential. You will need the ability to build and maintain relationships with a wide range of stakeholders. 

About the Organisation 

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. 

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. 

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. 

Other roles you may have experience with could include Recruitment, Training, Training and Development, Learning and Development, HR, Recruitment Lead, Training Lead, Training and Development Lead, Learning and Development Lead, HR Lead, Recruitment Officer, Training Officer, Training and Development Officer, Learning and Development Officer, HR Officer, Human Resources, Personnel, On boarding. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Your Fundraisers (YFR) specialises in supporting charities by helping them connect with individuals who want to make a difference. With over 15 years of experience, YFR has helped raise over £100 million for various causes. 

Role Description:

YFR is looking for a dedicated and experienced Training & Compliance Manager to join our team in a hybrid position. This full-time position will allow you to work remotely with a requirement to attend the office in Amersham once weekly.

You will be responsible for delivering and overseeing training programs, ensuring fundraising teams meet compliance standards, and monitoring performance to support continuous improvement. You will play a key role in ensuring our operations adhere to regulatory requirements while fostering a culture of excellence and ethical fundraising.

Key responsibilities include delivering training both in-person and online, conducting audits, providing feedback to teams, and ensuring that our fundraising operations across multiple offices maintain the highest standards of compliance. Additionally, you will collaborate with internal and external teams to implement training strategies and evaluate team performance through in-field observation, mystery shopping, and regular reporting.

Key Responsibilities:

• Deliver engaging and informative training sessions both online and in person, ensuring all fundraising teams are well-prepared to meet performance and compliance standards.
• Oversee compliance across internal teams and subcontractors, ensuring alignment with the Fundraising Regulator, Chartered Institute of Fundraising, and YFR’s charity partners.
• Conduct audits and assessments of fundraising teams’ work, including in-field observations and mystery shopping, to ensure compliance and performance.
• Provide ongoing support to fundraising teams, offering guidance and feedback to enhance individual and team performance.
• Monitor and report on the effectiveness of training programs and compliance strategies to senior leadership.
• Travel to regional offices, including Manchester and Birmingham, once or twice a month for in-person training and compliance evaluations.
• Stay up-to-date with fundraising regulations and best practices, ensuring all operations remain compliant.

Qualifications:

• Proven experience in training program development and compliance oversight.
• Experience in monitoring performance and providing support to fundraising teams.
• Strong communication and interpersonal skills, with the ability to engage, motivate, and inspire teams.
• Deep understanding of fundraising regulations and best practices within the charity sector.
• Attention to detail, strong analytical skills, and the ability to assess and report on compliance.
• Ability to multi-task and manage multiple projects and priorities.
• Previous experience in the charity sector or with non-profit organisations is highly desirable.
• A valid driver’s license and access to a car is an advantage for travel requirements.

Why YFR?:

• At YFR, we believe in supporting our staff as they grow and develop in their careers. As part of our commitment to excellence, we provide continuous training and opportunities for career advancement. You’ll work in a collaborative and supportive environment, with the chance to make a tangible impact on the success of our charity partners.
• Salary: £28,000-£30,000 basic, with OTE of £45,000

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.

Job Purpose

• Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
• Drive our recruitment and retention strategy for volunteers
• Develop and deliver our Training and Development Plan

This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.

For more information about the role and the criteria required to apply for the post, please download the Job Description and Person Specification from our website via the Apply button.

How to apply

Please download and complete an Application Form from our website, explaining how you meet each point in the Person Specification.

Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including 25 days annual leave plus bank holidays and 3 days between Christmas and New Year, pension contribution, training and opportunities to continue your professional development, employee assisted programme.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

About the role

• You will be coordinating an innovative tenant-led partnership in Manchester, called Ageing Well in Place in Hulme. This is a rare opportunity to work on a genuinely tenant-led co-creation partnership that is achieving significant community mobilisation and positive outcomes among social housing tenants.
• You will work together with tenant committees and older and vulnerable people in high rise social housing accommodation to encourage social participation, build confidence and capacity, and facilitate peer support and leadership development.
• You will work closely with tenants to realise their ideas and aspirations for their block, their physical environment and neighbourhood, and their own wellbeing.
• You will convene quarterly multi-agency Ageing Well in Place partnership meetings and support tenants to build constructive relationships with local agencies and providers to achieve their goals.
• You will work closely with an Independent Living Outreach worker who will deliver one-to-one casework support to tenants at the same accommodation blocks.

About you

• You have excellent relationship building skills and experience of working with disadvantaged groups of people to take collective action to achieve positive outcomes for people and communities.
• You enjoy organising social activities and events in response to community priorities, interests and needs.
• You have an organised and strategic mindset and the professionalism to foster positive working relationships between community, voluntary and public sector organisations and representatives.
• You cope well with conflict and have a calm and grounded approach, with the ability to mediate different perspectives to come to positive collective agreements and ways forward.

About CLASS

• CLASS is a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers.
• CLASS exists to build the strategic and financial capacity of tenant, resident, and community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships.
• CLASS works in alliance with the Community Savers leadership in all that we do.
• CLASS is the lead convening agency for the Ageing Well in Place in Hulme partnership which is a tenant-led initiative focused on the co-creation of innovative solutions for ageing well in place at height in social housing with a range of voluntary and public sector organisations.
• CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.