Fundraising Coordinator

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Fundraising Coordinator for their fast-expanding fundraising team. 
 
What’s on offer: 
Salary: £26-£33,000 per annum dependant on experience 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026. 
 
The Fundraising Coordinator will play a pivotal role within the Supporter Services team, ensuring transactions and donations are processed according to strict guidelines. This role covers for the Supporter Care Officer during absences to maintain exemplary service, ultimately ensuring the development of long-term loyalty amongst our supporters. Key duties include: 

• Manage daily tasks including post opening, cheque processing and banking. 

• Work with CRM Manager to ensure all records are accurate and current. 

• Propose and collaborate on admin improvements within the Fundraising department. 

• Feedback on updates from the Fundraising Regulator and other key organisations. 

• Conduct Regular Giving admin, ensuring Donors are contacted for missed payments. 

• Undertake special projects as required, such as prospect research. 

• Serve as the secondary contact for supporter enquiries via telephone, email and mail. 

• Ensure Gift Aid Declarations are scanned and accurately processed onto Donorfy. 

 
We’re looking for the following skills and experience: 
  

• Proven experience of providing admin support in a fast-paced environment, ideally within the charity sector. 

• Proven experience of working in a customer facing role. 

• Familiarity with GDPR principles, ICO, HMRC and other relevant regulatory guidelines. 

• Experience in managing post opening and management activity. 

• Proven experience with offline donation processing, batching and banking procedures. 

• Experience of data entry techniques of working with a CRM to optimise data integrity. 

• Experience of and passion for delivery excellent supporter care. 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.