Senior Database Officer

About Us 

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

About the role

Data underpins everything we do. We’re looking for a Senior Database Officer with exceptional data management and analytical skills to ensure our data is structured, maintained, and utilised effectively across the organisation.

In this key role, you’ll work closely with teams across fundraising and communications, using your expertise in data analysis, segmentation, and reporting to drive strategic decision-making. Your insights will help optimise engagement, retention, and stewardship across our supporter base.

To succeed in this role, you’ll need a deep understanding of CRM systems, data integrity, and reporting tools, along with a keen analytical mindset to translate data into meaningful actions. Your work will directly contribute to our mission to keep babies safe and grieving families supported.

If you’re an analytical thinker with a passion for using data to make a real impact, we’d love to hear from you!

The main functions of your role will be:

1.      To be responsible for the management and enhancement of our Raiser’s Edge (RE) database including new and  complex data requests and selections, and integrations with external platforms

2.      To provide training in Raiser’s Edge to the organisation

3.      To be The Lullaby Trust’s Data Protection Officer

This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.

It is a key time to be joining The Lullaby Trust as we have just launched our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please have a look at our job pack and apply through Charity Job. 

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.