Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
Would you like to support Blood Cancer UK to identify, research and secure high value corporate partnerships that will help beat blood cancer? Then this role is for you.
Now is an exciting time to join the corporate partnerships team at Blood Cancer UK. We have spent the last two years building and cultivating our pipeline and have seen exciting wins as a result of this work, raising over £5million from the insurance sector.
We have seen record breaking corporate partnerships income in the last two years and we want that growth to continue – but we know there are more opportunities than we can capitalise on with our team the size that it is. The fundraising team has ambitious targets over the next 3 – 5 years, and we won’t reach them if we’re leaving potential partnerships behind.
We’re looking for an ambitious and tenacious new business fundraiser to help us bring new partnerships to the charity, and ultimately raise more money to deliver the change we want to see for people with blood cancer.
You will be an effective fundraiser; someone who can build strong relationships, communicate effectively, and is naturally entrepreneurial. If that’s you, we’d love to hear from you.
Majority of our roles can be performed hybrid which means you will be required to attend the office once a quarter for team meetings and regular travel for donor meetings will be required, currently a lot of our donor meetings are in London.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Join Where Next, a leading charity with over 40 years of empowering adults with learning disabilities. As the largest day service provider in Worcestershire, we are committed to fostering independence, work skills, and enjoyment for our clients.
We are currently undergoing an exciting transformation, and this is your chance to be part of it! We’re looking for a dynamic Deputy Site manager.
Main Function:
- Ensure site operations align with organisational objectives, targets, and budgets.
- Prioritise the welfare of clients, staff, and volunteers.
- Collaborate with the site manager to develop and deliver plans.
- Maintain high standards for client development, safety, and site functionality.
- Enforce health and safety measures.
- Organize staff and volunteer levels.
Responsibilities:
- Assist in day-to-day site operations.
- Communicate effectively regarding client and organisational needs.
- Maintain quality paperwork and documentation.
- Support the site manager in monetary tasks and development plans.
What We Offer:
- 25 days of annual leave plus bank holidays, with an additional Christmas shutdown
- Full sick pay for up to 6 weeks per year
- A positive training and development scheme to support your growth
- A pension scheme and access to a health and well-being app
- Special leave for life events: day off on your birthday, moving day, or wedding day
- A supportive and empowering work environment
This is your opportunity to contribute to a growing organisation that’s making a real difference. If you’re ready to take on a rewarding role that will challenge and inspire you, we’d love to hear from you!
Apply now to join our mission and help drive our impact forward.
Database, Social Media and Office Administrator
Merton Mencap is a local charity supporting young people and adults with a learning disabilty and / or autism and their family carers in the borough of Merton.
We provide weekday, weekend and holiday clubs, as well as learning opportunities at our Community Cafe. We hold lots of fundraising events such as indoor sky diving, our annual charity auction and staff joining together to sing Christmas carols in shopping centres to raise funds to support our projects.
This is a varied role and the successful candidate will be pivital to all aspects of the business, working with all members of the Senior Management Team as well as project staff who work across the borough of Merton.
The applicant will be responsible to the Office Manager and will support them in day to day operations for the charity, as well as being a social media and database expert for the charity. Training on our database system will be provided.
The role is office based in our Merton Offices and can be worked over 2 or 3 days per week, 52 wks per year.
The charity offers a staff healthcare benefit scheme, pension and annual leave.
Closing date for applications is Friday 1st November 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The organisation:
We are excited to be working with an inspiring international development charity to find them a Head of Fundraising on an interim basis, with the potential to become permanent. This is a hands on role, working to grow income across a major donor, trust and corporate portfolio.
You will be responsible for:
- Manage and increase a portfolio of Major Donors, Trusts and Foundations, and Corporates who have awarded grants to the charity in the past
- Explore innovative methods to enhance current relationships and sustain the existing donor pipeline
- Collaborate with the Programmes Team to develop engaging proposals for current donors and broaden the charity’s reach to new supporters
- Supervise the processing of large donations, ensuring that all administrative steps comply with regulations and best practices, and are executed promptly
- Work with the Marketing and Events Team to maintain alignment in all digital communications, marketing initiatives, and fundraising appeals
- Organize and participate in donor-specific trips to nurture and strengthen existing relationships.
- Support the CEO in mentoring and managing junior staff involved in fundraising and related functions, eventually overseeing one or two direct reports.
Person specification:
- Experienced fundraiser with a track record of securing 5 and 6 figure gifts
- Exceptional written and verbal communication skills
- Strong organizational abilities with keen attention to detail and capacity to handle multiple tasks simultaneously
- Creative and persuasive skills for designing innovative fundraising initiatives
- Presence and self-assurance to engage with high-profile individuals effectively
- Capacity to work independently in a dynamic, fast-paced entrepreneurial setting with a small team and limited resources
- Proven experience as a lead fundraiser in a charity, ideally with a focus on international charities or projects in developing countries
What's on offer:
This role is offering a salary of £50,000 - £60,000, with flexible working arrangements offered. This is a fast moving role and applications will close as soon as a suitable candidate is found.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.
As a member of the IT Department, this role reports to the Head of IT Support and is responsible for providing digital skills training to all employees of the National Theatre. This includes designing digital online site courses and implementing digital skills training programs for all staff.
The role will involve delivering training for key business systems, such as Office 365, SharePoint, Power Automate, the new People System, iXL (inhouse venue management system), Tessitura, Intranet, Website, and any other digital systems that may be introduced in the future.
To ensure that all staff members receive the necessary training, this role will need to provide training throughout the year, both for existing staff looking to build and augment their existing skills, as well as for new starters as part of their onboarding process.
The successful candidate will have the following:
-
Demonstrable experience in a digital training or learning delivery role
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Excellent proficiency in a wide variety of software programs, including Microsoft Office 365, SharePoint, Power Automate, event scheduling systems and ticketing systems such as Tessitura
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An understanding of e-learning tools and technology to support learning
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Experience of creating and editing video content
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Proficiency in writing, formatting, and designing training materials
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Sunday 3rd November 2024 at 11:59pm
The client requests no contact from agencies or media sales.
Charity People are excited to be collaborating with the amazing Our Special Friends (OSF) on their search for a highly motivated team player for a newly created role of Fundraising Lead to join and be a part of the senior management team
Salary: £35,000 per annum
Contract: Full-time, hybrid working with 3 days in the office
Location: Newmarket
Benefits: Free onsite parking, Dog-friendly office in a beautiful location, Casual dress, 3% employer pension contribution, 25 days annual leave (excluding bank holidays)
About Our Special Friends:
Our Special Friends (OSF) is an innovative, grassroots charity in West Suffolk dedicated to helping people who love animals to keep pets in their life when circumstances put this valuable bond at risk.
They aim to promote, preserve, and provide animal companionship and to champion the importance of animal companionship for those in need within the local community. OSF offer volunteer-delivered services, practical advice and emotional support to individuals who are struggling to care for their pets or who miss the companionship of an animal
Your role:
This is a new role, one we are incredibly excited about for Our Special Friends. It marks a pivotal moment in their journey, and one that will shape the future fundraising strategy, and impact of our work for years to come.
This role will lead our drive to diversify our income streams, build new partnerships and raise the profile of our work amongst key communities and stakeholders. The role will also play an integral part in working across teams to develop the wider strategic plan for the charity.
Key responsibilities include:
Fundraising
* Lead on developing Our Special Friends' new fundraising strategy, to identify what income stream/s can support our work
* Income focus could include any/ a selection of the following: Community, Corporate Partners, Events, Individual Giving, Legacy, and Digital. (Trust income is already established so not a focus here)
* You will build a network of donors and volunteer supporters and influencers within the local community to generate income and raise our profile
* Plan, lead and report on fundraising events, attending when required acting as charity ambassador
* Build strategic, sustainable and profitable partnerships with funders to create a range of long-term relationships and sustainable income streams
Communications and Operations
* Lead systems and processes across fundraising, including due diligence processes and donor management
* Ensuring regulatory and best practice guidelines are understood and adhered to in all fundraising and public facing work
* Produce regular reports and present progress to the charity and maintain general fundraising administrative duties as and when required
* Work with colleagues across the organisation, to develop their experience and confidence in fundraising activities, ensuring they are fully briefed and supported at all times
About You:
* We are keen to hear from you if you have the following skills and experience;
* An excellent track record of fundraising in the charity sector, with proven results
* Experience of success across any of the following areas: community, corporate, events fundraising, individual giving, legacy or digital income strategies
* A good understanding of what motivates different donors to give to charity
* Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at various levels
* Able to communicate persuasively with passion and integrity
* An innovator and someone who uses their initiative, and open to exploring new ways of working
If you're passionate about pets and their companions and want to make a positive impact on Our Special Friends, then we want to hear from you. Please send a copy of your latest CV to Seema at Charity People in the first instance and we will provide you with a job pack and the instructions to write a covering letter.
Deadline to apply for the role will be 8th November 2024
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role:
As Head of Digital Mobilisation and Engagement, you'll lead a dedicated team of digital experts to implement the charity's innovative strategy and oversee the digital mobilisation programme. Your expertise in social media, email, website, content, paid media, and digital tactics will be instrumental in achieving their goals.
Key Responsibilities:
- Lead the charity's digital engagement and mobilisation efforts.
- Implement the Digital Engagement and Mobilisation Strategy.
- Oversee digital channels, including the website, social media, and email communications.
- Collaborate with colleagues to develop and deliver a supporter mobilisation programme.
- Work closely with Fundraising teams to support income growth through digital channels.
- Oversee the Digital Engagement and Mobilisation Team.
- Collaborate across the Fundraising and Communications leadership team.
- Oversee production of high-quality digital content.
- Deliver significant growth in engagement with new audiences.
- Use digital to help deliver key strategic priorities.
- Manage budgets and ensure strong financial reporting.
- Report and action insights to improve programme performance.
- Develop and maintain positive working relationships.
- Enhance personal capability through continuous development.
- Ensure data security and confidentiality.
About You:
- Substantial experience leading and managing digital teams.
- Proven track record of developing and delivering effective digital strategies.
- Deep knowledge of digital engagement, campaigning, and fundraising.
- Strong expertise in digital platforms and technologies.
- Excellent data literacy and analytical skills.
- Experience in agile management processes.
- Ability to manage budgets and financial planning.
- Strong interpersonal skills and collaborative approach.
- Passion for making a positive impact.
What’s On Offer:
- An initial 3-6-month contract, 4 days per week.
- A flexible working set up/ some travel to the charity's office in London.
- A day rate of up to £231.15 PAYE per day (£205.57 daily rate + £25.58 daily holiday pay)
Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part - Time Executive Assistant (Remote)
The Clean Air Fund is looking to recruit a Part - Time Executive Assistant (Remote) to join their team in Colombia. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
This role supports the Executive Director of Breathe Cities. As the Executive Assistant (EA), working alongside the Senior Executive Assistant and Support Manager, and CEO Office team, this role ensures the Director and their teams are supported to work efficiently and effectively and that team projects are facilitated to run smoothly. It’s a role at the heart of a fast-moving organisation and offers an opportunity for hands-on work on projects combatting air pollution. Among the tasks is supporting the preparation for our Governance, including Committee meetings.
The EA is responsible for diary management, which includes a lot of complex international travel and coordinating the preparations for high-profile international events. The post holder manages the Executive’s emails to ensure that they give their attention to organisational priorities – both internal and external.
This position provides support on key team projects, internal and external events, and team engagement which require organizational and administrative input for success. There is scope for initiative, taking on the organisation of convenings, surveys and small conferences.
To be successful in this role you will have …
- Previous relevant experience, working for senior executives in a busy and complex environment; including diary management, agenda setting, minute taking, support with meeting logistics (online and in person), drafting communications.
- Experience managing international travel bookings.
- Strong interpersonal skills: engages with others to get the best out of them; works well as part of a team.
- Professional, sound independent judgment, strong organisational and project management skills and the ability to be flexible as priorities and needs change.
- Evidence of capacity to work in range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness.
- Ability to work unsupervised, a motivated self-starter, with strong problem solving and multi-tasking skills.
- Proficient in all areas of Microsoft. Must possess strong Word, PowerPoint, Excel and typing skills; ability to learn new packages, when required.
- Excellent attention to detail.
- Numerate, with a good understanding of basic budget processes.
- Fluent in English and Spanish, excellent communication skills, both written and verbal.
For more information on this role, as well as the full person specification please see the job description
- Closing date – 28th October, 2024
- Salary – The annual gross salary ranges from COP 65,772,058 to COP 72,124,397. Please note that the final salary will be pro-rated based on the number of hours to be worked. The advertised amount represents the full monthly salary for a full-time role.
- Type of employment - One year fixed term contract
- This is a remote role but applicants must be based in Colombia and have the right to work there.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.
We are seeking an inspiring, inclusive and dynamic leader to take MIH into the next exciting phase of our journey; one who shares our values and is committed to making a real difference in continuing to grow the organisation and its impact.
Our new ED will seize the opportunity to build on strong foundations and work with a passionate and ambitious team
in helping achieve our mission, whilst embracing MIH’s progressive, collaborative and inclusive culture.
ROLE DESCRIPTION
Leadership & Vision
- Provide inspirational leadership, galvanising support for a compelling strategic direction, agreeing clear milestones for delivery and ensuring consistent measurement and evaluation of our impact
- Work with the Board of Trustees to ensure organisational structure and accountabilities are aligned with strategic and operational requirements. Ensuring MIH’s ethos, vision and values drive and underpin all decision making
- Act as a passionate advocate for plant-centred eating and living, environmental sustainability, health, food justice and community cohesion
- Be a positive role model for colleagues, volunteers and beneficiaries, actively promoting a representative, inclusive and forward-looking approach
Strategy & Organisational Development
- Provide strategic leadership with the support of the Trustees, taking responsibility for the implementation and delivery of a 5-year strategic plan, identifying and implementing best practices from across the sector
- Build on our current position of strength to expand MIH’s reach, impact and profile.
- Identify, assess, and communicate strategic risks, issues and opportunities to the Board and take responsibility for initiating and leading associated changes
Fundraising, Business Development & Partnerships
- Responsible for strategic oversight of fundraising at MIH, providing support and guidance to the Head of Fundraising and Community Partnerships Manager to build a sustainable portfolio of individual, corporate and grants trusts and donations, as well as owned income streams, to ensure long-term sustainable funding of activities.
- Develop income generating strategies and set, agree and track against clear targets with the Board
- Generate fundraising leads and cultivate fundraising opportunities with high-value donors
- Actively build MIH’s profile whilst maintaining and cultivating strategic relationships with supporters, donors, businesses and corporate bodies aligned with MIH’s values and mission
- Proactively seek out entrepreneurial opportunities to capitalise on the rise of veganism and growth of the plant-based food market; developing an innovative strategy to ensure MIH becomes a leading voice within the plant-based food sector.
Financial & Governance
- Accountable to the MIH Board of Trustees for the overall financial health of the charity, you will ensure that the charity’s financial resources are managed effectively, risks identified proactively and mitigating actions taken appropriately.
- To support the Trustees in all areas of their governance and legal responsibilities in line with Charity Commission requirements and other relevant regulatory bodies.
People & Culture
- Develop, align and empower the team to communicate and excel together as a cohesive unit and within their individual roles
- Support the Director of Operations to fostering a culture of diversity, equity and inclusion ensuring it’s embedded into all aspects of the charity’s work,
- Continue and further develop MIH’s culture as a progressive employer.
The client requests no contact from agencies or media sales.
Are you an outstanding leader? The Francis Crick Institute are appointing to a new leadership role which will shape the Crick's future strategic approach to risk, internal audit and compliance and be responsible for working with leaders across the Institute to identify, record, assess, evaluate and manage the risks that may hinder the Crick from achieving its objectives.
A member of the Chief Finance Officer’s senior team, this critical role will support the Chief Finance Officer and General Counsel in ensuring that they are delivering against strategic priorities in relation to the below listed critical capabilities: -
- Corporate Risk Management
- Compliance (some activities such as Data Privacy & Due Diligence are delivered in other teams)
- Internal Audit (via outsourced provider)
- Insurance
The role will aim to consolidate and enhance a number of current activities across the institute under one banner, ensuring common practice, approach and application of the Board’s risk appetite. You will be responsible for developing and delivering an ongoing programme of continuous improvement and cultural change across the organisation, building resilience, and achieving a step change in performance through the embedding of a compliance life-cycle.
A champion and role model for this vision, and the values and behaviours that are important to the organisation, you will identify opportunities for improvement, and create sustainable and innovative solutions which ensure services are compliant, resilient, and fit for the future. There will be an expectation of delivering strong results, being able to work collaboratively and at pace, and ensuring that available resources are continuously focused on those activities which provide the greatest value and benefit to the Crick.
What We Are Looking For
- Degree-level education, with relevant qualifications in finance, risk management, or audit.
- Significant experience in a senior risk, audit or compliance role within a large, complex organisation.
- Strong communication skills, capable of influencing diverse stakeholders at all levels.
- Proven ability to drive strategic change, embed risk management cultures, and deliver impactful results.
- Experience managing teams, with the ability to grow and develop the function to support future objectives.
Why Join The Francis Crick Institute?
- Salary banding starting from £82,000. Please get in touch for full details.
- 28 days holiday each year, plus three additional days and bank holidays
- Defined contribution pension scheme, with the Crick contributing between 3 and 16% of salary
- Discounted annual gym membership
- Annual leave purchase
This is an exciting opportunity to make a lasting impact in a world-renowned research institute. If you are passionate about driving strategic risk management and compliance in a leading scientific environment, we would love to hear from you.
Ivy Rock Partners are working exclusively with The Francis Crick Institute in the recruitment of this role. For further information, please get in touch with Holly Arrowsmith at Ivy Rock Partners for a confidential conversation.
This is an exciting time to join the London Museum on the journey towards opening the new museum at Smithfield in 2026. This role offers a unique opportunity to bring your business partnering expertise to the Museum and grow as the role evolves over the next few years.
As a Commercial Finance Business Partner, you will be a key member of the finance team working closely with finance and non finance colleagues across the Museum.
The main purpose of this role is to co-ordinate and deliver effective, consistent and timely business partnering to the Commercial and Visitor Operations teams and to the Trading Board.
Key duties are as follows:
• Providing effective monthly and quarterly financial reporting to the business, supporting the business through quarterly forecasting, annual planning and budgeting, and year end processes.
• Supporting and advising on specific projects and providing insightful analysis to inform decision making (e.g. the Docklands Masterplan, new museum Commercial Strategy).
• Collaborating closely with other Finance colleagues to strengthen and embed a business partnering approach to working with budget holders and to implement a process for measuring success
The role would suit somebody from a finance background who has a keen attention to detail and experience of successful finance business partnering with high standards of customer service and a collaborative business partner approach. This role sits within an experienced finance team and will report to the Head of Finance, being the key contact for the Commercial and Visitor Operations Teams.
Please get in touch with Holly Arrowsmith at Ivy Rock Partners with a copy of your CV for a confidential conversation about this opportunity.
The closing date for applications is Monday 28 October 2024. Shortlisted applicants will be invited to an interview from week commencing 4 November 2024
Registered Manager
Are you looking for a new challenge and would like to lead a team where you can work with like-minded people to make a difference in the lives of some of the most vulnerable children in care? Would you like to be part of the Care Management team for a forward-thinking charity? If so, we would love to hear from you!
Position: Registered Manager - Residential Children's Home
Location: Bury St. Edmunds, Suffolk
Job type: Permanent / Full Time
Hours: 37 hours per week
Salary: £42,119 - £48,978, depending on skills and experience. (Max job rate is £48,978, performance related)
Closing Date: 7th November 2024
As the Registered Manager, you will:
- Join the experienced Care Management Team, alongside sixteen other managers, of which four manage solo or dual children’s homes.
- Use your experience combined with the organisation’s model to lead a team which encourages children to develop a positive sense of self and ensure that professional standards are maintained at a high level.
- Collaborate with the organisation’s Therapeutic team, who provide two days a week of therapeutic support, including advice and practical tools, to support your team in providing trauma-informed nurturing care for each child.
- Provide effective support to staff, including advice and guidance, reflective supervision and annual appraisal. You will be able to guide your team's development using the organisation's extensive specialist workforce training programs.
- Work in partnership with young people, their families and friends, colleagues, and other agencies to achieve the best outcomes for each child in your care.
- Work collaboratively with the organisation’s Staying Connected service for a smooth transition when a young person leaves care, benefiting from in-house support and the organisation's lifelong offer.
- Benefit from over 50 years of innovative practice, an experienced Head of Service and peer support.
- Have exciting opportunities to develop your career through our extensive workforce training programs.
About you:
To perform well in this role, you’ll need:
- Minimum of a relevant qualification (minimum - childcare related Diploma at Level 3)
- If not already held, attain the Diploma in Leadership (Level 5) or other Management qualification within 2 years of appointment
- 2 years’ experience working in a position relevant to the residential care of children in the last 5 years
- Minimum of 1 year experience in supervision and management of others in a care role
- Work in a residential or field social work setting relevant to the job
- Experience of inter-agency work
- Able to work toward targets, and set goals for others
- Evidence of continued professional development
- Experience of working with young people who have experienced trauma and disrupted attachments
- Experience of working toward agreed outcomes for children and evidencing progress
- Experience of working with children with complex needs
In your role, you’ll have access to the following benefits:
- Free, career-enhancing qualifications
- A “golden hello” scheme welcoming you to our services, with £2500 paid to you one month after your start date and a second £2500 at the six-month mark. (Not available to candidates referred by recruitment agencies) (Subject to conditions)
- A referral scheme offering £1000 if you recommend a contact who goes on to be employed by the organisation in Care Services. (subject to conditions)
- 33 days annual leave per year (including bank holidays)
- Annual leave purchase
- Additional service-related holiday from 2 years
- Employee Assistance Program (EAP)
- Company funded medical cash plan
- Enhanced sick pay and family-friendly leave
- Pension salary sacrifice
- Life assurance to the value of 3x your annual salary
- Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)
- Access to multiple Wellbeing initiatives
- The opportunity to influence the organisation’s strategy and direction through our Staff Consultation Forum
- Cycle to Work and Tech Scheme
- And more
The first interview will be a Safe Care/Warner style interview, followed by a formal interview if successful. An enhanced DBS check is required for the role. This will be funded by the organisation.
To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK.
Your application may be considered for other roles within the organisation.
About the organisation
The employer is a forward-thinking non-profit organisation that has delivered unique support for young people across East Anglia for over fifty years. Co-production with staff, young people and families is at the very heart of everything they do. They have a range of residential services, a fostering agency, Staying Close, Staying Connected and services for disabled children and their families. As a trauma-informed organisation, all their young people and employees are supported by their highly skilled therapeutic team - and their lifelong offer means that even when young people leave their care, they will always be there for them.
With low staff turnover and vacancy rates, all their services are rated good or outstanding and they deliver great outcomes for our young people. Their ambition is to grow and build even further - creating an environment where people can develop their talent and see the difference they make. You could be part of this.
You may have experience in roles such as Registered Manager, Home Manager, Team Leader, Senior Home Carer, Senior Care Worker, Service Manager, Home Manager, Registered Care Home Manager, Care Operations Coordinator, Deputy Care Manager, Residential Care Manager, OFSTED Registered, #INDSCP etc.
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for passionate, skilled and self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care.
This is an exciting opportunity to work in a new project, within an existing team, across the Wessex area.
We are a patient-led organisation, and you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
This is an exciting opportunity to support and develop the work of the Christian Funders’ Forum (CFF). We are looking for an experienced coordinator with excellent relationship skills to continue to support and grow the membership of the CFF to enable the group to deliver on its mission to live and share Christ’s love through supporting each other and serving the Christian charitable sector.
The ideal candidate will possess administrative, digital, and social media expertise alongside the interpersonal skills needed to champion a positive, engaging membership culture to foster learning, sharing and collaboration.
You’ll be responsible for communication with members from both the Chairs and Executive CFF groups to coordinate meetings, ad-hoc training, and networking events. You will keep the intranet hub content rich and the website up to date to nurture the membership community.
The client requests no contact from agencies or media sales.
Enquiries Officer
Full time, Fixed Term Contract – 9 months
£31,525 to £34,306 per annum plus pension, medical and dental insurance
25 days holiday (plus 3 additional days to be taken between Christmas and New Year)
4pm finish on Fridays
Central London location (Covent Garden) – hybrid working available after induction
REPORTS TO
Enquiries Team Leader
OVERVIEW
The Masonic Charitable Foundation is looking for an experienced adviser to join our frontline Advice, Support & Enquiries Team managing all enquiries via the advice line and electronic/mail channels. Each month we receive hundreds of phone calls and emails from people who need our help. The team’s Advisers are often the first point of contact with the MCF and play a key role in our grants process.
You will need excellent customer service skills, a high level of personal resilience, ability to quickly build a good rapport with callers and be a team player who is willing to support colleagues and prioritise the needs of the team. Previous experience in a comparable role is desirable.
Day to day responsibilities include answering calls and responding to emails from individuals and families for a range of support (including daily living costs, health and care and education), liaising with our Advice and Support Advisers and Visiting Volunteers, awarding grants for counselling and consultations and keeping the grants system up to date.
The team is based in our central London office on the edge of Covent Garden, with hybrid working available
Please note this job is subject to a basic DBS check.
MAIN DUTIES
· To answer calls and voicemails professionally and courteously, providing an excellent first impression of the charity
· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately
· To accurately record details of enquiries on the grants system
· To process small grants to enable applicants to access medical consultations and Mental Health Assessments
· To signpost applicants to other sources of advice as appropriate
· To work effectively as part of the team, collaborating and supporting colleagues
· To act as the first point of contact and to build and maintain excellent working relationships with our Provincial contacts
PERSON SPECIFICATION
Essential
· Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation
· Excellent customer service skills
· Polite and calm telephone manner
· Ability to tailor communication to suit audience
· Ability to diffuse high-emotion calls
· Able to quickly establish rapport
· Strong written skills – ability to communicate in a clear and concise manner
· High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing
· Ability to work well under pressure
· Organisation and effectiveness
· Prioritisation
· Meeting deadlines
· Attention to detail
· Team working
· Ability and willingness to put the team first
· Supporting and collaborating with colleagues
· Build and maintain effective working relationships
· IT, particularly MS Office applications
Desirable
· Experience of working on an advice line, helpline, contact centre or similar
· Previous customer-facing role
· Working within an advisory role
· Experience of working alongside volunteers.
· Administration
HOW TO APPLY
Please submit both a CV and covering letter explaining why you are interested in the role and how you meet the person specification
The client requests no contact from agencies or media sales.