Direct Employer Jobs
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help people improve their health and well-being through gardening? Do you have experience of working in a community gardening or health and social care setting? At Thrive, our Practitioners work with plants and people to improve an individual’s physical and psychological health, social interaction. skills and confidence.
We’re looking for a new STH Practitioner to provide high quality and effective Social and Therapeutic Horticulture (STH) programmes for adults in our gardens in Battersea Park and outreach settings. Working alongside volunteers this role will support people with learning disabilities, autism, long term health conditions or other disabilities.
Based at Thrive London in Battersea Park. The role will involve some work undertaken off-site in London and occasional travel to the Thrive Centres in Reading and Birmingham.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
Closing date for applications: Monday 21 October 9am. Interviews are anticipated to take place on Monday 28 October 2024.
For further information please refer to the full job and person specification below
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
The role of the Link Worker is to deliver support sessions, groups and carers’ assessments to adult carers who live in Salford. Whether the support sessions be in person, out in the community or via phone or video call – it is the role of the Link Worker to provide meaningful and creative support to carers of all ages and backgrounds using the service.
This role is subject to an Enhanced DBS check.
Applications for this role close on Monday 14th October 2024 at 12 noon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
* Internally the job title will be Crisis Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Willow House as a Crisis Recovery Worker.
Willow House - Central Lancashire Crisis Service is a mental health recovery house in Coppull. We are working to a recovery model, and are accessed by referral as either hospital preventions, step down, respite and crisis point support. We have been operating in the area for a number of years and offer a 24hour staffed service to our residents aged 16 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with lived experience.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
We have an exciting opportunity for a Store Associate to join our friendly Store in Peterborough!
This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role.
Store Location: Unit 7 The Valley Centre, Sugar Way, Peterborough, PE2 9QB
Hours: 6 Per Week.
Permanent Contract.
Please note as the role is based in one of our donation centres the ideal candidate will have experience in Charity Retail and experience in handling and moving high volumes of stock on a daily basis.
Some of the Key Responsibilities
- Excellent Customer Service
- Visual Merchandising
- Organising Stock, Pricing and Steaming stock before going on the shop floor.
- Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
- Actively encourage the public to donate saleable stock.
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
Ideal candidates should have
- Experience of working in a retail environment due to the nature of the store.
- Experience of cash handling
- Working in a customer service environment
- Experience of working on own initiative
- Knowledge of working in a fashion environment
- Basic IT skills
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
Home and Well Adviser
Hours: 20 hours per week (some flexibility)
Salary: £25,000 pro rata
Location: At home with some time in the Petersfield Citizens Advice office (GU32 3HH) and Petersfield Hospital (GU32 3LB)
Responsible to: Head of Advice
Are you passionate about helping vulnerable people – especially those in poor health – access the support they need? If so, this may be the role for you!
Home and Well is a project developed by Citizens Advice Hampshire, in partnership with a range of other agencies, and has been running successfully over the last year. Building on this success, Citizens Advice East Hampshire is looking to recruit an adviser to support vulnerable people at risk of hospitalisation and support for those in the Petersfield Hospital and in the community.
The position of Home and Well Adviser is offered on a fixed-term contract to the end of March 2026 The role is part-time, 20 hours a week with a requirement to attend Petersfield Hospital at least once a week. Training will be provided for the right candidate. As this involves working with vulnerable members of the community, a DBS check will be required.
The role will also support people with Priority Services Registration, providing initial financial assessments, introducing them to utility company payment schemes, giving fuel poverty advice, and related support. You will have excellent communication and IT skills, be able to collate statistics, manage your targets and develop working relationships effectively. Full training will be provided for the right candidate.
Closing Date: 7th October 2024 at 12 noon
Interview Date: to be held on 15th October 2024 in the Bordon Citizens Advice office (GU35 0BS)
Please contact Citizens Advice East Hampshire for an application pack.
Please note that CVs will not be accepted as part of this application
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Store Associate to join our friendly Store in Peterborough!
This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role.
Store Location: Unit 7 The Valley Centre, Sugar Way, Peterborough, PE2 9QB
Hours: 18 Per Week.
Permanent Contract.
Please note as the role is based in one of our donation centres the ideal candidate will have experience in Charity Retail and experience in handling and moving high volumes of stock on a daily basis.
Some of the Key Responsibilities
- Excellent Customer Service
- Visual Merchandising
- Organising Stock, Pricing and Steaming stock before going on the shop floor.
- Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
- Actively encourage the public to donate saleable stock.
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
Ideal candidates should have
- Experience of working in a retail environment due to the nature of the store.
- Experience of cash handling
- Working in a customer service environment
- Experience of working on own initiative
- Knowledge of working in a fashion environment
- Basic IT skills
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Store Associate to join our friendly Store in St Ives!
This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role.
Store Location: 8 The Pavement, St Ives, Cambridgeshire, PE27 5AD
Hours: 21 Per Week.
Permanent Contract.
Some of the Key Responsibilities
- Excellent Customer Service
- Visual Merchandising
- Organising Stock, Pricing and Steaming stock before going on the shop floor.
- Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
- Actively encourage the public to donate saleable stock.
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
Ideal candidates should have
- Experience of working in a retail environment due to the nature of the store.
- Experience of cash handling
- Working in a customer service environment
- Experience of working on own initiative
- Knowledge of working in a fashion environment
- Basic IT skills
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity is seeking a dedicated Client Advisor to join our Support Centre in Birmingham.
Role: The role of Client Advisor is to deliver the support centre function for the programme. Forces Employment Charity delivers a specialist programme to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.
The role reports to the Support Centre Manager and Support Team Leader. This position is permanent Full-time, 35 hours per week, with a salary of £22,000. The successful candidate will be based at the Support Centre, Birmingham Office / Hybrid with 50% Office-50% WFH once the security clearance is received and training is complete.
Principal Responsibilities:
· Receive referrals of Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
· Make first contact with referrals within 2 working days and complete initial registration.
· Upload client information to case management system.
· Provide initial advice and guidance on registration.
· Support allocated caseworker to engage with the veteran after initial assessment.
· Support Veterans to obtain proof of service and sign required consent forms.
· Provide accurate and responsive telephone, text, social media and email ‘helpdesk’ support to veterans and other stakeholders.
· Record all interactions with accurately on the Salesforce case management system.
· To be flexible and complete any additional tasks, asked of you by the support team leader and Support Centre Manager
PERSON SPECIFICATION
Essential Competencies:
· High quality written and verbal communication skills, with a personable manner and excellent telephone technique.
· Experience of advising and supporting individuals.
· Excellent IT and keyboard skills.
· Experience of business administration, in particular the use of databases and customer management systems to accurately record data.
· Strong organisational skills with a desire to achieve through own initiative.
Desirable Competencies:
· NVQ Level 4 Advice and Guidance.
· Empathy for those who have served in the Armed Forces.
· Understanding of those in the Justice System.
· Salesforce experience, this training will be provided for the successful candidate if they are not already trained.
Security Clearance:
· Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV2).
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 9 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews are scheduled to begin the week commencing 14 October 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity is seeking a dedicated Veterans Support Advisor to join our support team in Birmingham.
Role: As a Veterans Support Advisor, you will be the first point of contact to all clients, meticulous to detail and conscientious. The ideal candidate will be a self-starter with a strong customer focus, excellent telephone manners and be capable of working within a large team and on their own initiative.
The role reports to the Veterans Support Team Leader. This position is permanent Full-time, 35 hours per week, with a salary of £22,000. The successful candidate will be based at Birmingham Office / Hybrid with 50% Office-50% WFH once the security clearance is received, and training is complete.
Principal Responsibilities:
· Communicate with clients on all channels including social media groups, webchat, e-mail, and telephone. Link to Salesforce and Adapt CRMs as required.
· Make first contact with clients registering with The Forces Employment Charity and TechVets
· Provide Advice and Guidance on registration.
· Support Veterans to obtain Proof of Service using Veterans UK Check Service.
· Support the TechVets Programme delivery to ensure relevant members are engaged at the first opportunity.
· Provide Advice and Guidance on the use of all available online tools.
· Capture the employment outcomes of all clients and for TechVets members gaining careers through TechVets support.
· Record all interactions with clients accurately on the Salesforce CRM where appropriate.
PERSONAL SPECIFICATION
Essential Competencies:
· Strong Communication Skills
· Excellent IT skills
· Excellent Telephone Manner
Desirable Competencies:
· NVQ Level 3 or 4 in Advice & Guidance
· Understanding on marketing and promotion
· Knowledge on the Employment market, Information Technology, and Recruitment
Security Clearance:
Successful candidates will be required to undertake a Ministry of Defence security clearance, which requires applicants to have been residents of the UK for over five years.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 9 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews are scheduled to begin the week commencing 14 October 2024.
Location: Our offices at Wesley Memorial Hall in central Oxford, outreach locations and home
Hours: 21 hours per week (0.5676 FTE)
This role is designed to meet the debt advice needs of Oxford residents. The post holder will provide debt advice including benefit checks, ways to raise income and reduce overheads. Advice will be given by telephone/email, by appointment in person at our office, and to drop in clients at outreaches.
- A trainee position may be considered for the right candidate at a trainee salary level
- A fully remote position may be considered for a candidate with relevant experience.
Role purpose: to provide an effective and efficient debt advice service to local residents within the aims, policies and principles of the CA service.
Key responsibilities:
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
- Use the Citizens Advice Information System to find, interpret and communicate the relevant information.
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary by negotiating, drafting or writing letters and telephoning.
- Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
- Signpost and refer internally and externally as appropriate in order to link clients into additional relevant support .
- -Ensure that all work conforms to the office systems and procedures
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
We're looking for:
- Experience of advice work in debt and benefits. Ideally also experience in a wider range of areas - for example, housing, employment, consumer and immigration.
- Ability to work sensitively with a diverse range of clients
- An understanding of the issues involved in interviewing clients, particularly those who may be experiencing stress and anxiety.
- An ordered approach to your work and an ability to follow set procedures concerning casework and file management etc
- Ability to use IT in the provision of advice and the preparation of reports and submissions.
- Good oral communication skills with particular emphasis on negotiation and representation skills on the telephone.
- Ability to communicate effectively in writing with particular emphasis on negotiation and representation skills and on preparing grant applications, reviews, reports and correspondence.
- Numeracy skills required to understand statistics and check calculations.
- Ability to monitor and maintain own work to comply with set standards
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the services Equal Opportunities policies.
- Ability to work independently without close supervision, to prioritise own work, meet deadlines whilst contributing to the wider Citizens Advice team.
Why join us?
As a Debt Caseworker, your work will directly impact the lives of our clients, helping them navigate challenging situations and find the solutions they need. Benefits for working with us also include 28 days holiday per annum pro-rata, plus pro-rata bank holiday allowance, access to our Employee Assistance program, and a 5% employer pension contribution. You will get to work with our friendly and dynamic team, all committed to making a positive change in our community.
Apply now!
If you are dedicated to making a positive difference, we would love to hear from you. More details available on our website via the apply button
Ref: WIP-241
Due to the nature of this role, we are looking for female applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
Are you a dynamic, compassionate, and target-driven individual with a proven record of working in a multiagency/disciplinary team and engaging positively with challenging people or other vulnerable groups? Looking for an exciting and highly rewarding new career opportunity?
If so, join St Giles Trust as our Women’s Early Intervention (CJS Project) Caseworker to provide a comprehensive and holistic assessment which links arrest to accessing community support, bringing Police custody and community together in collaboration to support and or divert women from further offending.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this exciting opportunity
St Giles Trust have been funded by the Ministry of Justice’s Women’s Interventions Funding to deliver a gender specific service in Coventry for women who are on the periphery of the criminal justice system. Our service will use credible lived experience staff that will position themselves across multiple ‘reachable’ moments for example, working in police stations, courts, and probation to divert women into appropriate support, activities & interventions. We follow a Trauma-Informed responsive delivery model, supporting women who have highly complex & interlinked needs to reduce and desist from future potential offending. We are looking for experienced caseworker-facilitators who will be able to identify additional and specialist learning needs and identify barriers within our female client groups. The mentor facilitators should be able to address and support across the pathways listed below whilst delivering a Healthy Relationship programme within a group setting.
What we are looking for
• Understanding of the issues faced by females involved or at risk of becoming involved in the criminal justice system.
• A knowledge and understanding of providing support, advice and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways.
• We would particularly welcome applications from women with lived experience or experience of working in a Mental Health/Wellbeing Service/Role as well as those with experience and understanding of working with other supportive organisations (i.e. Finance, Benefit and Debt Service).
• Ability to assess clients’ needs and provide client-led support.
• Ability to calculate risk and implement safety procedures when engaging with vulnerable female clients in the community.
• Experience delivering group work.
• An awareness or understanding of the issues raised when working with women in police custody or a similar area.
• An awareness of options for support available for this client group in these areas:
Welfare and housing rights
Anti-social behaviour legislation
Health, including mental health
Domestic abuse and sexual violence
Risky Sexual behaviour
Substance misuse
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 6th of October 2024.
Interview Date: 23rd of October 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Communications and Engagement Officer
Location: Birmingham, London or Greater Manchester
Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)
Hours: 37.5 hours per week
Contract: Permanent
Overall purpose
This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.
You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns.
There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.
You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)
A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:
- increases our visibility and influence
- showcases our impact
- inspires members of the public to help refugees build new lives in the UK
- engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.
You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.
With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.