Adult Services Manager (Maternity Cover)

Make your mark as a key leader in this growing charity.

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to five Team Leads/Managers, as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills, and professional knowledge of employment law is a given. This part-time (21 hours per week) role is to cover the maternity leave of the current Manager and will be up to 12 months.

Ruils is a charity that supports disabled children and adults to live independently, be part of their community and live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of three Team Managers reporting to our Chief Executive Officer. The services managed include Direct Payment support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community, and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adult Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of the post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee the promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the Adult Services Team Managers and Leads.
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be an HR practitioner looking for a new management challenge away from the corporate world.
• You may have worked for a local authority but are looking for more autonomy and flexibility.
• Or you may have the skills we need from some other combination of work and volunteering.        

Main duties include:

Management of the Direct Payment Support Service

• Leading and managing the Direct Payment Support Service across Richmond and Wandsworth Boroughs through the Direct Payment Leads.
• Providing support to the DP Team Leads to resolve complex DP HR management issues around the area of employment law.
• Supporting the Team Leads in their work with the local authority to set targets for the project, monitoring performance against these targets and identifying and resolving any issues that arise.
• Providing performance data to finance for invoicing purposes.
• Reporting quarterly to the commissioners and the Ruils Board of Trustees.
• Working with the DP Team Leads and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Leading and managing the delivery of the Community Activity, Befriending, Pathways and Counselling services.
• Working with the CILS partners to ensure that the service is meeting local authority targets.
• Reporting as required to the commissioners and the Ruils Board of Trustees.
• Ensuring the active promotion of the services to potential and existing clients and stakeholders and ensuring representation of Ruils at networking events.
• Working with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Ensuring safeguarding policies and principles are upheld across Adult Teams.
• Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive CEO and a great team.
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• Cycle-to-work scheme.
• Access to an employee assistance programme (EAP).
• 1-2-1 coaching.

We welcome applicants from all walks of life; training and mentoring will be provided.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent.

Closing date: 20th September 2024

We actively encourage applications from disabled people and people with long-term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.