Domestic Abuse Service Manager

It’s an exciting time for an experienced Service Manager to join us and lead on the delivery and development of our new services for both perpetrators and victims of domestic abuse across Birmingham and the Black Country.

Initially your focus will be on establishing and promoting our recently set up Choose2Change behaviour change programme and delivering the OPCC funded Pathways to Change Project for perpetrators of domestic abuse in Sandwell, working closely with other partners and ensuring that targets are met.   You will manage a small team to provide high quality, safe and effective services, supported by a Co-ordinator.  A key responsibility is ensuring safeguarding of service users is managed.  You will also develop services and funding through contracts, bids and self-funding options across our wider area.

Ideally you will have experience of service or project management within domestic abuse services, partnership working, managing teams of staff and securing new funding or business.  You will have knowledge of safeguarding legislation and experience of managing safeguarding issues. You will be solution focussed and provide positive leadership, working as part of our dedicated, friendly management.  In this developing role, you’ll also be able to think strategically and comfortable working hands on.

Flexibility in working hours to meet service needs and manage risk or safety concerns is needed and some evening hours may be required.  Based at our Birmingham office, the role will involve visiting our other locations and attending external meetings, so some travelling will be necessary. Up to 2 days a week may be worked from home depending on work requirements.  We offer ongoing development, 25 days leave, a pension scheme and staff wellbeing support.

This is a full time post (37.5 hours), but a 4 day week (30 hours) would be considered for this role.

About Us:

Relate Birmingham is a local charity aiming to build better relationships and improve wellbeing for local people through the provision of services including counselling for couples, families and children and young people, family mediation, training and group work, child contact and domestic abuse programmes and we are members of the national Relate federation. We have premises in Birmingham and Wolverhampton as well as other community venues and we and deliver services both face to face and online.  We have a diverse client group across Birmingham and the Black Country area, with self-paying clients as well as funded projects, contracts and partnerships.

Our Domestic Abuse programmes currently include Choose2Change which is a Respect Accredited group behaviour change programme and Fresh Start which is a programme of individual sessions of psychoeducation, both for low-medium risk level participants.  Services are delivered face to face and online.  We plan to develop and diversify our service offer to include other programmes, training and therapeutic support.

This post is subject to an enhanced DBS check.

Deadline for applications: Tuesday 30 July 2024

Interviews will be held: 7 and 8 August 2024