Selection Officer

The purpose of your role

We’re looking for a Selection Officer to join our award-winning team to deliver our selection processes to enable us to achieve our ambitious mission. You will be responsible for ensuring all candidates are assessed consistently and fairly throughout each stage (application form, online immersive assessment and digital assessment centre) so that we can ensure we recruit talented and diverse individuals committed to the Police Now mission for each of our core programmes.

This is a fast-paced and varied role that will involve working closely with applicants throughout the candidate journey, alongside various internal and external stakeholders, to ensure we meet our targets. Your responsibilities will include delivering selection activity including assessment centres, and quality assuring our selection outcomes. You will be dedicated to delivering an excellent candidate experience at every stage of the selection journey to ensure all candidates have a positive experience with Police Now regardless of the outcome.

Alongside operational delivery, you will work closely with the Recruitment Delivery Manager and Head of Recruitment on future evolutions to our selection processes to ensure we remain market-leading in our approach. This includes designing content, piloting new activities and using data and evaluation to inform future developments and improvements.

Key responsibilities

• Work collaboratively within our Recruitment Delivery sub-team of eight, contributing to a high-performance culture and ensuring a high-quality candidate experience.
• Take a lead role in screening and assessing applicants against the necessary skills and attributes to join a Police Now programme. This includes all stages of the selection process – application form, online immersive assessment and digital assessment centre. Act as a contact point for candidate queries to support them through their application journey and probe for further information related to their eligibility when required.
• Oversee the running of assessment centres in the role of the assessment centre facilitator and/or manager to ensure all candidates receive a positive candidate experience and work with assessors to ensure consistent and fair assessment assessed across all exercises. Ensure timetables are created through our digital platform so all participants and assessors have the information required for their involvement in the assessment centres.
• Act as a main point of contact for assessors and actors, dealing with queries and overseeing scheduling and invoicing. You will also provide training and onboarding for new assessors when required.
• Oversee progress towards specific candidate pipeline targets, flagging areas of concern with a focus on under-represented groups within policing, and implement actions as required to exceed target expectations. Develop and deliver pipeline interventions such as unsubmitted application calls, pre-assessment centre phone calls, group coaching sessions and other tailored communications, so that candidates are fully prepared for each stage of the selection process.
• Support and lead on projects related to process improvement, content design and candidate journey and assessment evolution. This will involve working on developments to our assessment activities and materials when required, gaining stakeholder input into selection criteria and testing new methodology to ensure rigour. Conduct ongoing analysis of parts of the selection process, as well as end of campaign analysis, communicating outputs to relevant stakeholders.

Key requirements

• Motivation and passion for the Police Now mission, values, and working within the policing sector.
• Proven selection and assessment experience, preferably in a high-volume graduate environment or experience working in police recruitment services.
• Experience proactively managing high-volume candidate pipelines in a tailored and strategic way, using insights to improve candidate outcomes and progress to targets.
• Have diversity and inclusion at the heart of all you do, contributing to the ideas and delivery of our strategy to hire outstanding and diverse individuals.
• High level of planning and organising ability, with confidence managing multiple activities and deadlines, strong project management skills and good judgement and decision making to consider conflicting priorities. Ability to work at speed whilst ensuring attention to detail.
• Excellent interpersonal skills and the ability to confidently persuade, communicate and build relationships with a wide variety of internal and external stakeholders and target audiences.
• A strong team player, able to build relationships with a large team to understand priorities and flex working style appropriately; whilst also having the ability to work well independently, recognising when to act with autonomy and when to escalate.
• Proficiency in Excel, Word, PowerPoint and Outlook and ability to develop knowledge and proficiency of Police Now’s applicant tracking system, candidate communication platform and digital assessment centre platform.
• There will be a requirement for set days to be worked within the office (approximately 2-3 days per week), or stated venues, to support with the running and delivery of events, as well as infrequent travel nationwide. Assessment centres are delivered digitally but may require flex to working hours including earlier starts, later finishes and occasionally Saturdays (time off in lieu provided).

What you'll get from us

• A bright, airy and modern office in Zone 1.
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting).
• Flexible working.
• 27 days holiday each year, plus bank holidays.
• A range of hospitality discounts.
• Sanctus coaching (private mental health coaching for the workplace).
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts.
• Training opportunities for personal development.
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions).

Additional Information

• The closing date for this role is Sunday 23rd February at midnight.
• Please note this role is London based with requirements to travel to our London office approximately 2-3 days per week, travel to events will also be required.