Research Associate

We are looking for a Research Associate within our Service Delivery team. You will need qualitative and quantitative research experience with skills in questionnaire design, research methods, and data handling, analysis and reporting. You will need experience of developing and maintaining relationships with clients as well as demonstrable ability to write to a high standard for different audiences.

Salary: £31,016 - £35,446 per annum, plus benefits

Contract period: Permanent, full time (37.5 hours)

Reporting to: Senior Research Associate

Team: Service Delivery

Location: Oxford / hybrid working – up to 100% remote (must be based within the UK)

You will work on the development and implementation of new and existing research in the Service Delivery Team. You will also disseminate results to various audiences, including clients, stakeholders, collaborators, and members of the public .

In this Role

In this role you will:

• Conduct day to day project management of research projects including quantitative survey development and implementation, qualitative research, mixed mode evaluation projects and secondary analysis of survey and other data.
• Complete administrative duties for qualitative research studies including preparing documentation such as information sheets, consent forms and other administration
• Be involved in qualitative research tasks including assisting with participant recruitment, scheduling and moderating focus groups and conducting in-depth interviews remotely and/or face to face.
• Produce written and numeric outputs, and present evidence and findings about complex and sometimes contentious subjects to a wide range of audiences
• Build and maintain relationships with new and existing clients, external stakeholders, partners and collaborators, to ensure the organisation understands its clients’ current and future needs and clients remain up to date with the products and services available.
• Assist in preparing proposals, tenders and quotations, coordinating input from colleagues as required, ensuring that all documents are accurate and produced to agreed standards and timescales.

About you

You will have:

• Demonstrable qualitative and quantitative research experience with skills in questionnaire design, research methods, and data handling, analysis and reporting
• Familiarity with and understanding of the core principles of quantitative and quantitative research (i.e. understanding of the key considerations when selecting and developing a methodological approach to a question)
• Knowledge and understanding of the variety of survey methodologies available to collect data
• Experience of developing and maintaining relationships with clients, colleagues, external stakeholders, collaborators or partners
• Ability to analyse highly complex numerical and written data, assess options, draw appropriate conclusions and make recommendations
• Excellent writing skills and a demonstrable ability to write to a high standard for a range of different audiences and to edit the work of others, including identifying novel/ innovative ways to present research or survey evidence to different audiences
• Meticulous attention to detail
• Been educated to degree level or equivalent in a relevant discipline, or equivalent experience

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days annual leave, increasing to 30 days, plus eight public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team