Scheme Manager

Monday to Friday, 9am-3pm

We have a part time role for a Scheme Manager at our sheltered housing scheme based in Oxford, Furnace House. The scheme consists of 38 flats, featuring a communal lounge and kitchen for the residents' use. Your typical day could start with providing practical assistance to a resident before you undertake a site inspection. Then you might be meeting with an internal or external stakeholder to effectively signpost a resident to additional or specialist support before you lead a scheme event promoting resident participation and wellbeing.

As a Scheme Manager, you’ll be the ‘face of Peabody’ and no one day is the same. You’ll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents ensuring community safety.  With a particular focus on helping our vulnerable older residents, you’ll actively work with residents in the management of their self-contained flat, developing and improving Peabody’s service to them and ensuring we take full account of our older residents’ needs. 

You’re a people person who likes to get things done. You’ll enjoy working collaboratively with other scheme managers and our allocation teams and you’re first rate at building strong relationships across the business to enable you to find creative solutions to issues.  To be successful in this role, you’ll need to be in the scheme five days a week, drive and have access to a vehicle.

Your role covers all aspect of housing management – everything from estate, scheme, and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction.  If you’re creative in your problem-solving, energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you. 

Could it be you?
To be a success in this role, you’re

• Experienced in providing support to vulnerable adults.
• Experienced within a customer facing role, preferably within housing management and ideally within the social housing sector.
• Understand safeguarding and the important of keeping accurate records.

This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits of working at Peabody: 

• Up to 30 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Are you ready to apply? 

Please be aware that Peabody does not offer sponsorship as a licensed UK employer.

To be considered for the position of Scheme Manager (Oxford), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. 

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Closing date: 17th July 202