Part-Time Operations Manager Jobs

We have an exciting opportunity to join us as a Multi-Crime Team Leader at Victim Support Wiltshire, working 30 hours a week.

Do you want to make a difference every day?

Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs.

- Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff

- Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service

- Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services

You will need:
An understanding of the Criminal justice system and the impact of crime on victims and witnesses

An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments

A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements

Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery

Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus

Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Human Practice Foundation (HPF) is searching for a UK Country Manager to join the team and further establish the organisation in this market. The charity’s mission is to work sustainably and holistically to build schools and bring 1,000,000 children into a safe and empowering educational environment, with a focus in Nepal and Kenya. 

The UK Country Manager will prioritise continuing the growth of the charity’s funds and will work with an existing network of trusts & foundations and philanthropic individuals, as well as continuing to spread HPF’s message. 

If you are a proactive, creative person with an entrepreneurial mindset, a track record of building incredible relationships and networks, and an ability to work both strategically and operationally, we would love to talk to you about the role. Experience of fundraising, securing and managing major grants, philanthropy, corporate partnerships, or business development would be particularly beneficial.

Please apply before the end of 4th October 2024, with a CV and covering letter outlining your suitability for the role.

Conditions and benefits: 

• Salary: competitive and commensurate with experience.
• Full time. Part time/ flexible hours considered depending on the candidate (min 3 days/week).
• Home-based. Regular travel to London (at least 1 or 2 days/week). Occasional travel to Copenhagen. Work outside of normal ‘office’ hours for events and meetings.
• Opportunity to visit work in Kenya and/or Nepal. 
• Reports to Global CEO based in Copenhagen. 
• Works closely with other senior managers across HPF and with a committed and well-connected UK Board

Role purpose and dimensions:

• Design and implement a UK Fundraising Strategy, particularly aimed at foundations, institutions, corporates and High-Net-Worth Individuals (HNWI) in the UK, capable of delivering significant income growth over the next 3-5 years.
• Independently manage a portfolio of prospects and funders, as well as high level volunteers, with the capacity and propensity to give significant funds in support of HPF’s work. This will involve managing and meeting all application deadlines.
• Identify, research, qualify and manage a pipeline of funding prospects.
• Develop a range of funding proposals, pitches and appeals, to successfully solicit funds.
• Design and implement a donor cultivation and stewardship programme, including a combination of events, proposals, reporting, communications and visits.
• Network on behalf of the foundation, representing HPF at the highest levels and at a wide range of events, working with existing and developing new contacts to secure vital introductions.
• Oversee the governance of the UK operation, including all statutory reporting requirements.
• Regular narrative, financial and KPI reporting to the UK Board and to Copenhagen, including provision of board papers ahead of/ presentations at Board meetings.
• Contribute towards key global initiatives and projects, and lead on Foundations fundraising across HPF.

Skills, Qualifications and Experience:

• Senior fundraising professional with proven leadership skills and at least three-years’ experience in a not-for-profit organisation
• Strong track record of securing significant donations and grants from foundations and/or institutions (six-figures +). References will be required.
• Exceptional written and verbal communication skills, with a track record of delivering successful funding applications, proposals and pitches
• Self-starter, able to operate independently, whilst also able to engage meaningfully in virtual team working with other senior colleagues.
• A proactive networker, able to act as a spokesperson and ambassador for HPF at the highest levels.
• Experienced relationship manager, able to build and maintain relationships with funders, as well as experience working with senior staff, board members and volunteers to cultivate donors.
• Demonstrable experience of setting and achieving ambitious fundraising strategies and plans.
• Able to work at both a strategic and operational level.
• Experience of working closely with and reporting to Boards of Trustees.

Desirable

• Strong affinity with HPF mission, values and approach. 
• Track record of securing significant funds from corporates and HNWIs 
• Understanding of charity/fundraising legislation and codes of practice.
• Understanding of good governance processes and the role of charity Boards.
• Strong budget management and financial reporting skills, with experience of monitoring and reporting against targets.
• Strong IT skills, including an understanding of CRM systems. 

More about Human Practice Foundation: 

Human Practice Foundation (HPF) is an International NGO, founded in Denmark in 2014 by former corporate lawyer and HPF CEO, Pernille Kruse Madsen. After witnessing the devastating fates of girls being trafficked from Nepal to India for sexual exploitation, Pernille decided to commit her life to providing education and opportunities for those who need it the most. 

Today, HPF has registered charities in Denmark, Sweden, Switzerland, and the UK as well as independent NGOs in Nepal and Kenya. The organisation employs 90 people and follows a holistic community approach, using schools as a platform for change. HPF builds schools, improves infrastructure, implements quality education programmes, and stimulates local economies through business building and agricultural impact programmes. All with one aim: create lasting transformation.

To date, Human Practice Foundations has raised over USD 20 million globally (£2 million in the UK since 2019). HPF utilised this funding for more than 100 school projects supporting over 40,000 children, their teaching staff, families, and surrounding communities. HPF’s aims to impact the lives of more than 1,000,000 children by 2030. 

The context for this role: 

This new position, created to lead HPF’s mission in the UK, and lead Trust and Foundation fundraising efforts globally, is a fantastic opportunity for a self-starter to build on HPF’s success and grow its income from UK and international foundations, institutions and corporations, as well as UK-based high net worth individuals. 

HPF seeks a highly motivated, experienced and successful fundraising professional with the vision and skills to develop and deliver a new three-year fundraising strategy, taking UK income from £270k per annum to £500k+. The successful candidate will be comfortable operating at both a strategic and operational level, with no hesitation to roll up their sleeves and be ‘hands on’. 

Whilst the initial line management responsibilities are limited to high level volunteers, it is expected that the successful candidate will expand and shape the programme and team for the future. 

This role will also support the wider development of the organisation. This is an ideal role for someone looking to broaden their fundraising career to include aspects of entrepreneurship, organisational management and leadership.

Join us!

Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

Your role

The business development team aims to expand Contact’s reach to parent carers and practitioners by exploring opportunities for new projects, partnerships, commissions and paid for content including webinars, workshops and training. We also work with forums to offer support on areas not covered by their grant​. We expand our reach and support offer alongside of funded programmes.​ We aim to increase organisational sustainability by generating income and contributing to core organisational costs.

The Business Development Co-ordinator reports to the Business Development Operations Manager and is the linchpin for our business development programmes.  You will be responsible for setting up events online and face to face, contacting trainers, taking bookings and supporting with promotion; making sure the support and content made available to families is kept up to date. The role also involves updating our CRM database, making sure invoices are raised and paid and collating information for reports from the database or Excel.

What we’re looking for

We are looking for someone who has excellent IT and digital skills, ideally with experience of online event systems such as Eventbrite and Zoom, a good knowledge of Excel and experience using a CRM database. You’ll need to be highly organised with excellent written and verbal communication skills, a friendly, confident phone manner and a good knowledge of the issues and concerns families with disabled children face.

How to apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.

Important dates

Closing date:  Sunday 6 October at 23:59
Interview date: week commencing 14 October 2024

We are  seeking a passionate and committed Chief Executive Officer who will help us unite the global Prader-Willi syndrome (PWS) community to collectively find solutions to the challenges of the syndrome. Our vision is to create a world where people with PWS receive the services and supports they need to fulfil their potential and achieve their goals. PWS is a complex genetic disorder characterised by low muscle tone and failure to thrive at birth, and later evidence of short stature, intellectual disabilities, behavioural and psychiatric challenges and impaired satiety.

IPWSO is the international umbrella body for PWS associations around the world with 47 full paying country members and contacts in over 120 countries. We are committed to supporting people with PWS and their families whatever their needs and wherever they live.

What we do

We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.

We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live. We want to ensure better, more consistent outcomes for people with the syndrome and their families.

We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.

Main purpose and scope of role

Working closely with the President and the Board of Trustees, the CEO will provide strategic vision and leadership and will strive to ensure that IPWSO delivers its charitable purposes and remains successful and sustainable.

Duties and Responsibilities (to include but not limited to)

Leadership

· Strive to ensure that the charitable purposes of IPWSO are followed and that it delivers the public benefit set out in its governing document.

· Take overall responsibility for the management and administration of IPWSO.

· Provide support and information to the Board of Trustees to enable trustees to fulfil their roles and legal responsibilities.

· Pursue close cooperation with, and accountability to, IPWSO’s members.

· Act as an ambassador for IPWSO by representing IPWSO at events and networking to build new strategic relationships.

· Keep abreast of relevant new research, treatment recommendations and service developments for people with Prader-Willi syndrome.

Governance

· Strive to ensure that IPWSO has governance systems in place that enable it to consistently fulfil its legal, statutory and regulatory responsibilities.

· Maintain awareness of risks and changes in the external environment that could affect IPWSO and advise the Board of Trustees accordingly.

· Together with the President manage complaints (including from whistle-blowers) and recommend actions to the Board of Trustees

Finance and Fundraising

· Work with the Treasurer and the Finance Committee to ensure the overall financial health and sustainability of IPWSO.

· Work with the Treasurer and the Finance Committee to prepare budgets for review by the Board of Trustees and to enable IPWSO to operate within its financial means.

· Seek to ensure that appropriate financial reports are submitted to the Charity Commission and other entities as required.

· Support the work of the Fundraising Committee and strive to ensure a sustainable income from both IPWSO members and individual, corporate, philanthropic and government donors.

· Build relationships with potential donors and prepare funding proposals.

· Seek to provide high quality support to existing donors, by means including the preparation of regular reports and updates.

· Seek out and build new income streams.

Staff, Trustee and Volunteer and Committee Support

· Provide support to staff, trustees and volunteers to enable them to carry out their duties.

· Deputise for other staff members during periods of leave.

· Conduct annual reviews with staff.

· Participate in the recruitment of new staff as required.

· Provide support and advice to IPWSO committees and conference organisers.

Project Support

· Seek to ensure that all IPWSO projects are designed and implemented in accordance with IPWSO’s mission and objectives.

· Support IPWSO’s Project Managers and others who lead IPWSO projects and, if necessary, manage projects directly.

Person specification

Experience, Knowledge and Skills

Essential

Proficiency in English.

Experience of working in a leadership role in the charitable sector either as a CEO or as part of a wider Senior Management Team.

Ability to articulate a compelling vision to inspire others

Broad understanding of global development issues, geopolitical dynamics, and cultural nuances and able to take into account the diverse contexts in which IPWSO operates.

Strategic Thinking: experience of leading and or contributing towards strategic development as well as experience of organizational management and supporting change.

Collaborative approach: outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships, based on mutual respect and shared goals.

Experience of managing budgets, financial planning, preparation of funding applications and report writing.

Experience of working with volunteers.

Desirable

Fluency in another language.

Experience of working in a leadership role in an international organisation within health or disability either as a CEO or as part of a wider Senior Management Team.

Knowledge / experience of PWS.

Willingness to travel internationally as needed to support IPWSO’s priorities.

An understanding of charity operations and governance structures in the UK.

Personal Attributes

Essential

Enthusiasm for IPWSO’s work and commitment to its vision, mission and values including dedication to equity, diversity, and inclusion.

Empathy for disadvantaged people.

Cultural sensitivity and respect. Confidence and ability to work well with people from different backgrounds from around the world.

Highly self-motivated and able to work on own initiative as well as part of a team.

Adaptability and flexibility. Able to navigate change and uncertainty. Able to accommodate international time zones as well as GMT for UK based staff. 20% of time may be outside of normal working hours.

Ethical leadership.

Resilience and determination.

Desirable

Desire to empower and mentor staff and foster a culture of learning, growth, and innovation.

Are you an organised and proactive professional with a knack for operational, governance, and HR administration? Are you used to supporting global teams and different cultures? Do you enjoy working both independently and as part of a team?

Work setting: Remote

Salary: FTE £26,705 and £27,705 per annum

Contract: 9-month FTC

Hours: Part-time (21 hours per week)

Location: London

TPP are recruiting a Corporate Resources Coordinator on behalf of our client, a civil society organisation focused on supporting children and their families.

The Role:

As the Corporate Resources Coordinator, you will provide comprehensive support across various functions, including global operations, governance, and HR administration. Your responsibilities will span managing IT equipment, ensuring compliance with operational policies, supporting committee and board meetings, and providing HR administration support. Key to this role is building strong relationships, being responsive, and communicating effectively.

Main responsibilities:

• Support the Senior International Finance and Operations Manager in global operations and facilities planning.
• Ensure compliance with operations policies, providing training and support as needed.
• Manage relationships with global facilities service providers and oversee virtual office operations.
• Maintain and archive corporate documentation and financial records.
• Assist in maintaining insurance provisions, including managing renewals and claims.
• Support health and safety standards, proposing policy improvements and ensuring staff compliance.
• Manage contracts with outsourced IT support providers and oversee IT equipment sourcing and setup.
• Oversee the Google platform, ensuring efficiency and security.
• Deliver IT inductions for new starters and manage the IT leaver process.
• Act as the first point of contact for all IT matters, including cyber security concerns.
• Coordinate board and committee meetings and assist with general meeting preparation.
• Maintain company registers and communicate with trustees.
• Assist with employee engagement activities, staff communication, and Learning and Development administration.
• Support safeguarding compliance by tracking and processing necessary documents and checks.
• Process all operations-related invoices and provide input for financial and operational planning.
• Build and maintain relationships across all teams.
• Establish efficient administration systems and undertake additional duties to support the Secretariat.

Essential requirements:

• Experience in varied administrative roles, managing multiple tasks simultaneously.
• Strong administrative and office experience, including systems administration with Google Apps.
• Effective communication skills across all organisational levels and experience in multicultural settings.
• Excellent communication skills at all levels.
• High standard of numeracy and analytical skills.
• Attention to detail and ability to maintain accuracy under pressure.
• Strong intercultural competence and ability to build relationships across borders.
• Flexible, adaptable, and capable of working outside typical hours across time zones.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Immigration Adviser at LAH will provide advice and assistance on basic visa and immigration matters, including handling straightforward cases, often referred to as "initial advice" or "entry-level advice." You will assist LAH service users with applications within the immigration rules including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave and Settlement and British citizenship applications, offering advice on non-complex immigration rules and regulations, and explaining to LAH service users the relevant procedures, helping them to complete application forms and gather necessary supporting documents.

LAH’s Immigration Advice service is currently provided in partnership with Seraphus, an external law firm. This collaboration offers valuable career development opportunities for the right candidate, including mentoring and the chance to shadow one of their experienced practitioners.

Additional benefits: Paid OISC Level 2 Training

Main duties and responsibilities 
● Efficiently responding to LAH service users' inquiries while creating a friendly, warm, and welcoming environment
● Providing one-to-one specialist high-quality immigration advice at OISC Level 1 on basic immigration matters, including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave to remain, Settlement and British citizenship applications, providing guidance on eligibility and ensuring LAH service users understand their rights and obligations
● Representing LAH service users by completing straightforward application forms, such as visa and leave to remain applications, and assisting them in gathering and preparing the necessary documentation for their applications, maintaining professional conduct with LAH service Users at all times
● Liaising with the Home Office and other relevant authorities on behalf of LAH service users for non-complex matters and submitting high standard applications to the Home Office
● Assisting LAH service users with correspondence related to their applications or immigration status
● Recognising when a case is beyond the scope of OISC Level 1 authorisation, such as appeals, asylum cases, or more complex immigration matters, and referring these to higher-level advisers or solicitors
● Operating within professional boundaries, ensuring confidentiality is maintained at all times

Monitoring and Evaluation
● Maintaining accurate records and case files, ensuring all advice and actions are properly documented, adhering to OISC Code of Standards and AQS
● Overseeing administrative systems for case management and partaking external file reviews and supervision as instructed, tracking workload, and monitoring submitted applications and their outcomes
● Assisting in demonstrating the impact of our work by recording clear and detailed case notes in our database and tracking outcomes against project targets, identifying challenges and issues affecting the LAH community, all of which will be used to inform our provision
● Providing LAH management with necessary information on the Immigration Advice service, including case studies, detailed reports, and relevant data when required

Professional Development
● Participating in learning and evaluation sessions with partner organisations as relevant
● Attending regular staff and other team meetings as required
● Undertaking OISC Level 2 training procured by LAH
● Staying current with legislative changes and policy updates affecting individuals' rights to remain in the UK, and adhering to best practices set by the Office of the Immigration Services Commissioner (OISC) and Advice Quality Standard (AQS)

Other Accountabilities
● Ensuring that work is carried out in accordance with LAH's policies and procedures as well as with the OISC and AQS Code of Standards
● Participating in regular one-to-one sessions for both service and professional development purposes, including regular supervision to assess the quality standard of advice work
● Working closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as needed to address the holistic needs and circumstances of LAH service users
● Supporting the preparation for audits by the OISC and AQS, as well as for internal and external reports
● Collaborating with the Head of Operations to ensure the smooth running of the service and implement an efficient administrative strategy
● Conducting workshops and presentations on immigration matters as instructed
● Assisting in creating, maintaining, and distributing relevant informational materials and resources for both the team and service users

Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. Our aim is to recruit the most suitable candidate for the job, and we welcome applications from individuals of all backgrounds. We particularly encourage applications from those who identify as members of minoritised groups, as well as from Latin Americans and individuals with lived experience of migration and/or second generation to better reflect the community we serve.

This role is not open to sponsorship

An exciting opportunity has arisen for a Bank Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.  As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Site wide general housekeeping service – ensure that the housekeeping services is of an acceptable level and is consistent across site.

• Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
• Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
• Liaise with the Housekeeping Supervisor and House Staff on a daily basis – carrying out special requests in relation to Housekeeping.
• Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained – informing the Housekeeping Supervisor of stock requiring ordering.
• Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.
• Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
• Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
• Prioritise work to complete assignments in a timely manner.
• Assist other members of the Site Services and Facilities teams as required.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Interview Date:  Interviews will be held as and when applications are received.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Warehouse Operative

Birmingham B7 5QT

Salary: £18314.40 per annum

Location: Birmingham, B7 5QT

Hours: Part Time, 30 hours per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Warehouse Manager

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.

These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

We will be actively interviewing candidates as they apply. 

The Role

To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training will be provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.

Key duties and responsibilities:

1. Operations

· Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food

· To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow

· To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in

· Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.

· Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards

· Ensuring great customer service in delivery

· Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying

· Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run

· Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery

· Undertake all checks and procedures from pre-delivery to post-delivery

· Ensure lock up, parking and storage of vans and equipment following completion of deliveries

2. Volunteer Communication & Co-ordination

· Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively

· Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.

· Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities

· Participate in end of day reviews and planning for the next day’s activities

· Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times

3. Standards

· Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required

· Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)

4. Administration

· Ensure that food movements are accurately logged on the electronic stock management system

· Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records

· Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.

Person Specification - Skills, Qualities & Experience

Skills

· Excellent, clear and proactive communication skills, both internal and with external stakeholders

· Team working skills, including both the ability to delegate and to develop people with a positive approach

· Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team

· All round good health and ability to do physically demanding work at times

· A positive and creative attitude in support of our FareShare & partners values

· A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities

· A flexible work approach, including a willingness to cover alternative shift rotas

Qualifications

· Up-to-date driving license

· IT literacy, in particular of using Microsoft applications (Outlook, Word

· Sound numeracy skills

· Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas)

Desirable Experience

· Experience of working in a warehouse environment, preferably with food

· Experience of working with individuals who may feel vulnerable or need support

· No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)

· Previous multi-drop experience is preferred however not essential.

· The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery

· A good geographical knowledge of the County and surrounding area would be helpful.

Values and behaviours 

· A commitment to Equal Opportunities

· An appreciation of FareShare Midlands’ mission and vision

· Flexibility of approach and ability to work in a team

· Proven ability to develop and maintain good working relations, with both internal and external audiences

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

We will be actively interviewing candidates as they apply. 

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location:  Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

The Diocese of Guildford has an exciting part-time opportunity for a Community Lead to manage our Hear Here project.

The Hear Here Project is a community-focused initiative which involves collaboration between the Diocese, Parishes, NHS Audiology Departments and Sight for Surrey to assist those who wear an NHS-issued hearing aid with any technical issues at clinics run by trained hearing champions. The clinics helps to break the cycle of isolation often experienced by those with hearing loss.

The project, powered by volunteers, operates in parish churches and other community spaces, forming a key part of the diocese's "Growing Communities" strategy.

The role involves leading, managing, and ensuring the governance of Hear Here across the diocese. The Community Project Lead will work closely with volunteers, maintaining high clinic standards and fostering relationships with key partners to secure the project’s future and enhance its outreach potential.

Key Responsibilities include:

· Providing overall leadership and manage the daily activities of Hear Here.

· Promote the project across the diocese, ensuring it is recognised as a vital part of parish outreach and mission.

· Collect and analyse data from clinics for accurate and timely reporting.

· Respond to telephone and email enquiries, assisting new clients in accessing clinics and keep the online directory current.

· Identify, pursue, and secure ongoing funding to sustain and expand the project.

· Increase the visibility of Hear Here within the Diocese to expand the clinics and enhance their role in community outreach.

· Work with the NHS trusts to provide up-to-date training and support.

· Manage a team of volunteers to ensure clinics run consistently, safely, and according to required standards.

· Build and maintain excellent working relationships with internal and external stakeholders.

· Administer and oversee project governance.

The successful candidate will need to hold a UK driving licence and have their own vehicle as the position requires travel around the diocese from time to time.

Benefits of the role include:

· Competitive salary within the Charity Sector

· Hybrid working

· A 15% non-contributory pension/life assurance provision

· 25 days (pro rata) annual leave per year, plus bank holidays

· An employee assistance programme

· Learning and development opportunities

· Attractive open-plan office and surroundings at Church House Guildford with free parking

How to apply

Interested candidates are invited to send a detailed covering letter, along with your CV, outlining how you meet the essential and desirable criteria in the person specification as detailed in the job description. Applications without a cover letter cannot be considered.

 We will shortlist and interview on a rolling basis as applications are received and we reserve the right to close the vacancy early.

For more information, please refer to the attached full job description.

The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.

We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as its essential that we reflect the diversity of the communities we serve.

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced HR Officer to support on employee lifecycle administration, and proactively contribute to the review and development of HR processes at CASPA with a strategic focus on accessibility and user experience in a neurodiverse organisation.

The HR Officer plays a key role in supporting the HR and Operations Team to develop and maintain a positive, engaging, and inclusive working environment for our staff and volunteers.

CASPA’s ideal HR Officer is self-aware with a growth mindset, and takes a flexible, agile, a creative problem-solving approach to their work. They have a strong and resilient work ethic and understand the value and importance of maintaining confidentiality in HR matters, and align with CASPA’s mission and values.

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more. 

We are seeking two highly motivated and enthusiastic individuals to work with our Partnerships and Communications team. You will support the team to increase income, diversify funding streams, and implement engaging fundraising campaigns and events. This is a fantastic opportunity for someone looking to gain experience and skills across a breadth of fundraising and communications activities.

Key Responsibilities:

• Conducting research on prospective donors, foundations, and corporate supporters and monitoring grant portals to build a pipeline of new funding opportunities
• Gathering and collating informative and engaging content for efficient proposal development
• Supporting in the development of funding proposals to donors, foundations, and corporate supporters
• Supporting with event design and management to engage new donors and steward existing partners
• Supporting with the implementation of a new donor journey process to improve team efficiency and build strong relationships with funders
• Supporting in the development and implementation of a new individual giving strategy to grow this new income stream for PEAS
• Contributing creative ideas for new fundraising opportunities
• Drafting, editing, and proofing content for e-newsletters, blogs, and social media
• Helping to gather and analyse social media metrics to assess the performance of campaigns
• Supporting the creation of visual content for various communications materials using Canva

Skills and Qualifications:

• Interest in non-profit fundraising and development
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and/or Google Suite
• Design experience or knowledge of using Canva (not essential)

What You’ll Gain:

• Hands-on experience in fundraising, communications and international development
• Insight into non-profit operations and donor engagement strategies
• Networking opportunities with professionals in the sector

Please click on the attachment below to view the full job description. 

Please note that we will be reviewing applications and conducting interviews on an ongoing basis and so the job advert may not be relevant once the roles have been filled.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Volunteer Assistant will support the Volunteer Manager in daily operations related to the management and coordination of volunteers. This role is crucial for maintaining the efficiency and effectiveness of our volunteer programmes, contributing to our mission of serving Humanity.

This position is open to both full-time and part-time applicants.

About the Role:

1. Assist with the development and maintenance of volunteer application packs.
2. Support the recruitment of volunteers across the organisation.
3. Ensure accurate record-keeping of volunteer information in compliance with the Data Protection Act and GDPR.
4. Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
5. Network with external institutions such as schools, colleges, and community organisations to expand the volunteer pool.
6. Monitor and ensure the health and safety of volunteers during campaigns and activities.

About You:

To be successful in this role, you will need:

1. Experience handling sensitive information, knowledge of confidentiality best practices, GDPR compliance, and safeguarding protocols.
2. Experience working in a diverse team.
3. Ability to supervise, mentor, and motivate volunteers or staff, ensuring high levels of engagement and performance.
4. Good interpersonal, communication skills with an approachable personality with stakeholder (internal and external).
5. Excellent time management, reliability, and organisational skills, proven ability to manage multiple tasks simultaneously.
6. Ability to develop and maintain strong relationships with key stakeholders, enhancing collaboration and program success.

Why you should apply:

Join Muslim Aid as a Volunteer Assistant and support the Volunteer Manager in managing and coordinating volunteers. Your role will be key to maintaining our volunteer programmes' effectiveness, directly contributing to our mission of serving humanity. If you’re passionate about making a difference and want to work in a values-driven environment, this role is for you.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Associate Director Commercial

Salary: £70 - £80k

Role Type: Fixed term contract 12 months minimum (part or full-time, flexible working)

Location: London/Hybrid (attending monthly sessions in London, client meetings nationwide)

Role purpose

We are looking for a Commercial Senior Manager / Associate Director to drive the next phase of the No Interest Loan Scheme (NILS). The NILS pilot has already lent over £10 million to more than 13,000 financially vulnerable people, demonstrating the positive impact of affordable credit. This is a unique opportunity to lead a multi-million-pound programme through its final stages and oversee its strategic scaling for long-term sustainability.

The scheme is currently funded by HM Treasury, JP Morgan, and Fair4All Finance. We are looking for an experienced senior lead with a background in both commercial delivery and business case development, fluent in working with the public sector, mainstream finance, and civil society to oversee the final stages of the pilot delivery and to take charge of scaling up NILS.

Key Responsibilities

· Lead the No Interest Loan Scheme (NILS) Programme: Oversee the final delivery phase of the NILS pilot, with the Programme Delivery Manager

· Develop the Business Case: Build the long-term commercial model and business case for NILS, identifying sustainable funding solutions and influencing senior stakeholders

· Stakeholder Engagement: Manage relationships with key partners

· Scaling and Expansion: Work with financial services providers to expand NILS beyond the pilot

· Product Innovation: Collaborate with internal teams and external stakeholders to adapt and improve the NILS product

· Dissemination and Reporting: Share lessons learned from the pilot

· People Management: Lead the Programme Delivery Manager, providing strategic oversight

Beyond NILS

You will also work across other propositions to improve financial resilience for over 20 million people in the UK. This will include testing new products and services designed to meet the needs of financially vulnerable individuals.

About you

You will have a strong background in financial services, commercial delivery, and business case development, with proven experience leading large, multi-stakeholder programmes.

Essential Experience and Skills

· Extensive experience in stakeholder management

· Strong background in financial services, particularly consumer-facing products and their commercial delivery

· Expertise in business case development and commercial modelling for social impact initiatives

· Fluency in contractual management and supplier management

· Experience collaborating with investment professionals and structuring financial services that require lending capital

· People management experience

Desirable Experience

· Experience working with the public sector or civil service and an understanding of state aid / subsidy and procurement considerations

· Familiarity with economic and social impact cases for public interventions

Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.

Benefits include:

· Pension, life assurance, critical illness, income protection, family leave

· 27 days holidays plus bank holidays, agile working, health cash plan, wellbeing hub

We are committed to being a diverse organisation that is truly representative of the people and communities we serve. Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Applications

· Please apply ASAP.

· Interviews: September and October 2024

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.