Direct Employer Jobs in North West

Support Coordinator

Here at Stroke Association, we’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Salford area.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11212 Stroke Association Support Coordinator (two posts)

Location: Home-based, Bury. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Part-time, 28 hours per week (flexible working available)

Salary: Circa £21,391 per annum

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 13 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 23 and 24 October 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes that will help them to prevent further strokes.

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

About You

· A caring profession, ideally with experience in supporting people with disabilities.

· Setting up and running support groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about making a difference in the lives of vulnerable people who are overlooked and isolated? Join Myelopathy(dot)org as a Helpline Service Manager and lead the launch of our groundbreaking pilot helpline service!

With initial funding from The National Lottery for one year,you'll play a pivotal role in planning, delivering, and evaluating the charity’s ambitious new pilot helpline service - the first of its kind across the UK.This is a unique opportunity for an ambitious and diligent person  to be at the forefront of a life-changing initiative. Working alongside a dedicated team to drive forward our mission and make a real impact in the Degenerative Cervical Myelopathy (DCM) community, you will be involved with a great charity team in a position where they will be able to help establish a new service that will greatly help many people across England. 

Our mission is to be the catalyst that positively transforms patient outcomes in Degenerative Cervical Myelopathy (DCM) through patient support, patient and professional education, global awareness, and worldwide research. As our Helpline Service Manager, you will lead play a crucial role in leading this mission forward. 

We are looking for a Helpline Service Manager to play a crucial role in managing and overseeing the project plan that will enable us to set up and establish the helpline, and to have the foundations in place to enable the day to day running of this helpline.

What you will do:

1. Manage the planning, delivery, and evaluation of a new pilot helpline in line with strategic and operational objectives.

2. Work to develop and maintain effective working relationships with internal and external stakeholders.

3. Recruit, train, and manage a team of volunteers.

4. Work within a quality assurance framework.

5. Play an active part in taking forward the helpline project strategy, vision, and values                                          What you will bring: 

• Significant experience in leading and developing large-scale, high-quality services, including ideally experience in helpline service management.
• Proven success in coordinating projects, managing every stage from initial development to final evaluation.
• Strong communication skills, both written and verbal, with a talent for engaging and connecting with varied audiences.
• Advanced IT proficiency, particularly with Microsoft Office, combined with excellent organizational, people management, and customer service skills, ensuring effective task prioritization and timely completion.

This is an incredibly exciting time at Myelopathy(dot)org and we would love for you to join us! As a small charity, you will have direct impact in your role, and will seee the life-enabling difference you are making first-hand. You will  work closely in an incredibly supportive work environment and will have flexibility with a remote role. We will work to adapt wherever possible to accomodate the right candidate. 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the job description and person specification. 

Fundraising Officer - Community and Events

Location: Hybrid from our office in Stroud, Gloucestershire or remote based

Salary: FTE £23,000 to £26,000 per annum (depending on experience)

Role Status: 28 to 35 hours per week

Start Date: 2 Oct 2024

Make a lasting impact by joining our team as a Fundraising Officer (Community and Events) and help us transform the lives of those affected by meningitis.

This role is a 12-month fixed term contract.

About the job

To continue our life-changing work, we are seeking a Fundraising Officer on a 12-month fixed term contract to join our friendly and supportive team. Working collaboratively to achieve ambitious goals and play a pivotal role in the development and implementation of our community and events fundraising programme.

This role is a fantastic opportunity for someone wanting to move into a career in the charity and fundraising sector. We would welcome applications from people with no fundraising or charity sector experience, but who have transferrable skills and experience to the role. Please ensure you clearly demonstrate in your supporting statement how your experience and skills fit with what we are seeking below.

What we’re looking for

The successful candidate will have excellent relationship management skills, with the ability to create and implement successful marketing plans using a range of communication channels. You will have the ability to motivate and inspire others and have high levels of project and event management, with the ability to communicate with confidence and fluency. You will feel at ease speaking over the phone, email and in person with a broad range of people, for example families affected by meningitis.

Personal Specification

Skills and Experience:

• Professional fundraising, marketing or sales experience preferably within a charity
• Event and/or project management
• Experience of working on cross-organisational projects
• Experience of delivering exceptional supporter care
• Working in target driven environments
• Achieving financial targets and budget setting
• Experience of producing a range of effective communications
• Experience of using a Customer Relationship Management (CRM) Database
• Data protection (Preferably within the charity sector)
• Excellent relationship management skills, with ability to motivate and inspire others
• Excellent networking skills
• Engaging interpersonal skills, with the ability to communicate with confidence and fluency
• Strong administration, ability to plan, balance and cope with competing priorities
• Excellent written and telephone communication skills
• Numeracy and attention to detail
• Empathy, often working with individuals who have been affected by meningitis.
• Competency in Microsoft Office, particularly Excel and Word
• Strong self-motivation with ability to work on own initiative identifying and maximising fundraising opportunities

Desirable Selection Criteria

• Professional marketing or fundraising qualification
• Member of the Chartered Institute of Fundraising
• Working with volunteers

Other Requirements

• Commitment to the goals and values of Meningitis Now
• Occasional out-of-hour travel and attendance at support events, when required
• Other requirements as determined by the organisation
• Full UK driving license and access to a vehicle

Ready to apply?

Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.

Closing date for applications: 10am on Wednesday 2 October 2024*

Interviews: Thursday 10 October and Friday 11 October

*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

We are a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. Part of our responsibility in this is to make sure we are good stewards of the resources we’ve been entrusted with. We have a range of roles which will suit someone who is organised, pays attention to detail and enjoys contributing their ideas and experience as part of a team.

• Salary: £15,000-£60,000 in personal support.
• Location: We have a range of roles both home based in the UK and overseas.
• Terms of appointment: Full-time or part-time. Permanent. 

Key responsibilities:
We have various roles that include different elements of the tasks and responsibilities below. 

1. Oversee income and expenditure transactions. 
2. Manage ledgers, reconciliations and journals
3. Payroll and pensions processing. 
4. Follow and review financial processes, procedures and policies, seeking to update them when necessary
5. Management of others in the finance team.
6. Ensure that finances are managed effectively, that proper accounting records are kept and are in compliance with all relevant legislation and guidelines

*More details can be found in the job pack.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).

Please note we don’t pay salaries to our Wycliffe members. Our members raise financial and prayer support for their work from churches, friends and grant making trusts..

We are looking for an experienced retail manager to join our dedicated team at Willow Wood Hospice.

You will have energy to bring to our shops to provide cover when the manager is not available. You must have a clean driving license and your own car as you could be asked to cover any of our seven shops.

The wellbeing of our staff is really important to us here at Willow Wood, and this is demonstrated with the range of benefits we offer including:

· Annual leave starting at 27 days per annum plus bank holidays (pro rata)

· Employee Assistant Programme

· Wellbeing initiatives

· Access to funded training

If you would like further information about the role, please contact Pauline Lunt, Retail Operations Manager for an informal chat.

Closing Date: 2 October 2024

Ref 6811

We're looking for a Store Manager with a passion for sustainable fashion to join our team in our Chester shop!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

Located in Chester, this is a large busy shop in a brilliant location, with a vibrant community!  As Store Manager, you'll be leading and motivating a diverse, passionate and experienced volunteer team, as well as focusing on maintaining standards and building strong connections within the local community to ensure the shop's continued success.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

Ways of Working: On-site – this role will be based in the Chester shop. The shop is currently open Mon-Sat 9am-5pm. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview. 

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the Greater London areat. There will be occasional travel around the Greater London region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the London area would be valuable

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Tuesday 27 September 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 8 and 9 October 2024

Internally your jobs title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Anfield Villas as a Recovery Worker.

Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Worker.

Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

There are 2 positions available for this role.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Volunteer Coordinator

Are you a dynamic and focused leader with a passion for the power of volunteering? Someone who can engage people from all backgrounds with a vision that empowers them to make change?

This amazing and unique opportunity will give the successful candidate the opportunity to recruit, engage and train a dedicated team of volunteers who will lend their expertise and passion to transforming thousands of young lives. You’ll work with all parts of our team to provide volunteering support that is fundamental to Vault Youth Zone’s operations. As well as changing lives of young people, the programme you will develop and manage will support volunteers to thrive.

Position: Volunteer Coordinator

Location: Preston

Salary: £25,000 to £30,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once Vault has opened); access to the Talent Academy; bespoke training and mentoring.

Closing Date: Monday 30th September 2024

About the Role

Your objective for the first 12 months in post will be to have:

• Supported the Youth Zone to achieve 1,000 visits by young people a week by ensuring volunteers play a key role in service delivery.
• Collaborated with the delivery and operational team to ensure volunteer opportunities are identified.
• Put in place a robust volunteer recruitment pathway.
• Created a ‘culture of volunteering’ and ensured the critical role of volunteer is understood and valued across the whole organisation.
• Supported each member of the operation and delivery team to line manager between 2-4 volunteers each, providing between 6 and 30 hours of volunteering a week.
• Put in place a reward and recognition scheme that celebrates volunteers’ successes.

The charity is in the process of securing temporary office space in the Preston area, ahead of construction on the new Youth Zone being completed (expected summer 2025). In the first two months of this role, you will also spend time on placement at another North-West based Youth Zone.

About You

With the ability to motivate, inspire and communicate the value of volunteers to all levels of an organisation, you will have experience of:

• Volunteer management best practice, including developing and supporting a wide range of volunteering opportunities
• Developing and delivering a variety of training to small and large groups
• Managing successful relationships with colleagues, volunteers, and external partners and confident in providing advice and guidance to others around policy, procedure and good practice

To apply, you will be asked to submit a CV and cover letter via the company website.

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Preston, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Other roles you may have experience of could include Volunteer, Volunteering, Volunteer Coordinator, Volunteering Coordinator, Volunteer Manager, Volunteering Manager, Volunteer Engagement Officer, Volunteering Engagement Officer, Volunteer Officer, Volunteering Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The role

Title: Volunteer Coordinator

Reports to: Head of People

Salary: £25,000 per annum, pro rata

Contract: Permanent, part time. 24-32 hours per week flexible across 7 days, onsite at Storyhouse

At Storyhouse, we are lucky enough to have over 180 volunteers. They are integral to our day-to-day operation and are the face of our visitor experience and support our teams across the organisation.

The purpose of this role is to provide coordination of all volunteer activity across the organisation and to support the Head of People with the ongoing management and future development of the volunteer programme.

You will form part of the People Team, which also focuses on Human Resources and Payroll.

You will be proactive in ensuring we have a diverse volunteer programme that is embedded across Storyhouse and is provided as a vital service to our communities.

Responsibilities

Administration

• Coordinate our 180+ volunteers, including maintenance of our systems, training records, and rota management
• Work with all departments to ensure volunteers are integrated and well managed when on shift in their roles
• Oversee and enact all volunteer policies and procedures, playing an active part of annual reviews and ongoing development of these key documents
• Manage the tone and style of communication with all volunteers, managing expectations and keeping them up to date on all Storyhouse news and opportunities
• Keep up to date with best practice and legislation in the volunteer sector
• Conduct regular volunteer surveys and establish routes for volunteers to provide feedback
• Other administrative tasks to support the People Team as required; as a small team, we all support each other.

Recruitment

• Proactively and innovatively manage all volunteer recruitment, creating a diverse pool of volunteers to support our work across the organisation
• Ensure relevant DBS checks are conducted and personal references are obtained, highlighting any concerns
• Support with the development and delivery of volunteer inductions
• Support the Head of People with the creation of volunteer opportunities that both support our teams and provide a first-class experience for the volunteer
• Process leavers relevant systems, monitoring the completion of exit interviews
• Audit & monitor uniform levels, issuing to volunteers, highlighting when stock levels are low

Training

• Maintain our online training records, ensuring volunteers have completed required training
• Assist with the organisation of in-house training by booking spaces, compiling presentations and relevant paperwork, or coordinate the booking of external training providers coming on-site as required

Programme Development

• Attend networking events, open days and recruitment fairs, representing Storyhouse and raising the profile of our work with volunteers
• Work with the Head of People to produce reports on the volunteer programme to the Senior Leadership Team, trustees and other stakeholders as required
• Develop relationships with our partnership organisations and wider networks to maintain and develop existing and new volunteer opportunities
• Work with Young Storyhouse to offer Young Leader graduates volunteer opportunities
• Work on volunteer incentives, recognition and reward schemes across the year

General

• Act in accordance with Storyhouse’s policies and procedures, and undertake any training as required by Storyhouse
• Act as a role model for other staff and contribute to the life of the organisation as a whole
• Carry out any other duties as may be required as part of the Volunteer Coordinator’s role

Skills & Experience

• Previous experience in a similar role working with volunteers, ideally in a visitor-facing environment
• Experience developing learning pathways for volunteers
• Experience delivering engaging training sessions to a wide range of audiences
• Experience creating positive team environments
• Experience networking and developing mutually beneficial working relationships
• Personal volunteering experience (desirable)
• High level of understanding of volunteer legislation in the UK (relevant qualification desirable)
• Excellent time management, administration, and planning skills
• Ability to problem solve and make decisions independently
• Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach
• Ability to form and maintain effective working relationships with colleagues, volunteers, service users, and third parties
• Strong level of IT skills, including Microsoft Office – particularly Excel
• Highly organised and methodical, with an excellent eye for detail
• Proven ability to handle confidential information with discretion
• Ability to act as an advocate for the organisation and articulate our core values

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

Preston, Blackpool and surrounding areas

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link and apply online.We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Job Title: Advocate

(Multi-disciplinary- Non statutory advocacy in a secure mental health unit & NHS Complaints primarily Warrington but also covering Halton when required. Other roles within the statutory advocacy service maybe required at certain times including the Relevant Persons Representative (RPR) when individuals are subject to a Deprivation of Liberty Safeguards (DoLS).

Hours: Part time- 22.5 hours per week

Contract: Permanent

Salary: £24,150- £26,250 Full Time Equivalent based on experience and qualifications

Location: Hospital and Community venues throughout Halton, Widnes, Warrington, and some home working

Job outline

Advocate needed for a busy statutory advocacy HUB based in Widnes.

Are you looking for a job where your qualities and expertise will make a real difference to people’s lives?

Hoping for a varied, interesting workload as part of a friendly, supportive team? 
If so, then read on!

A bit about us

Engaging Communities Solutions CIC (Community Interest Company) (or ECS for short) are an independent Community Interest Company that delivers Healthwatch and advocacy services throughout England. Our mission is to ensure people get their voices heard and that people are empowered.

Through our Advocacy HUB in Halton, which also covers NHS Complaints Advocacy provision for Warrington, we offer free, confidential, and independent advocacy support to residents who need help to get their voice heard in relation to health and social care needs.

We have a team of amazing and dedicated staff who provide high-quality, confidential, independent advocacy services, supporting people, often vulnerable and/or excluded from services and communities, in having a say about issues that are important to them and decisions that are being made about their lives.

For more information about advocacy and what we do, please go to our main ECS website and see the local website for Healthwatch Halton and the advocacy HUB, where this role will be based 

About the role

We are looking to recruit a permanent multi-skilled advocate to join our busy Halton Advocacy HUB multi-disciplinary team, working 22.5 hours per week.

Based in Halton, for this exciting multi-disciplinary role, we are looking for those with a particular interest in Non-Statutory Advocacy as the role will be based in a secure unit for up to two days a week. This role involves providing general advocacy support to patients in supporting form filling, sourcing general information, signposting and general low-level concerns and safeguarding issues around their care not covered by the IMHA role.  The role also covers the NHS Complaints Advocacy in our Warrington HUB (or Halton Hub when required), helping people who need support in making a complaint about their care and treatment under the NHS.

We also require a talented person to undertake the role of the RPR to support individuals detained under the Mental capacity Act on a DoLS when needed.

What we need from you

We are looking for someone who has the creativity and enthusiasm to support people in difficult circumstances, ideally has experience in a health or social care and may have their own life experiences relevant to the role. Although it would be useful to already hold a formal advocacy qualification, if you have not got advocacy qualifications it is not a problem, we will provide the required training.

You will be working from a secure mental health unit for up to two days a week and then the rest of the week will either be working from home so must have access to a stable home broadband service. There will also be an element of the role where you will be out in the community, but not exclusively, in Warrington, Halton, Widnes and Runcorn areas and therefore you must have access to your own transport.

There may be times when work is required outside normal working hours, so flexibility is required.

What happens next

If we sound like an organisation you would like to work for, please go to Job Vacancies on our Healthwatch Halton website: and select the role for further information, including the Job Description/Person specification.

Completed applications are to be sent via email 

All applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK. New employee start dates will only be confirmed once relevant checks, including enhanced DBS clearance, and 2 satisfactory references have been received.

Closing Date:      4 October 2024 @ 5pm

Interview Date:   9 October 2024

Interview venue: In person- Healthwatch Halton and Advocacy HUB offices, Tan House Lane, Widnes, WA8 0RR

If you would like to discuss the role further, please contact Elizabeth Learoyd, Managing Director 

Engaging Communities Solutions (ECS) values equality and diversity and welcomes applications from all sections of the community, particularly from under-represented groups.

NB: ECS reserves the right to bring forward the closing date if it believes sufficient applications are received to make an appointment.