People Team Administrator

Title People Team Administrator

Reporting To People Manager 

Location Hybrid, with a minimum of one day per week in the office, and flexibility to attend more often if required. Our office is based in Shepherd’s Bush, London.

Salary £27,000 per annum 

Hours of Work 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract Permanent, starting April onwards 

Benefits:  

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced pension and policies;
• Private health insurance;
• Eligibility for a Blue Light discount card 

Closing Date: 14th March 2025, 5pm 

Job Summary

To provide high quality HR administrative support across the whole employee lifecycle, working towards MHI’s goal of transforming mental health support in the UK and being a great place to work. Working closely with MHI’s People Manager and Head of People and Culture, you will be involved in all aspects of HR, from the day-to-day administration to recruitment and payroll processing. This is a unique opportunity for someone with administration experience who is looking for a role in HR to join a growing mental health charity.

Key duties and responsibilities

HR Administration

• General filing and administration support for People Team
• Administration of personnel records, ensuring everything required is up to date and compliant with statutory requirements (ie Right To Work, background checks)
• Supporting with compliance auditing, payroll administration and HR reporting
• Maintain accurate records on our HR system
• Be the first line of support for HR related queries and incoming tickets on the HR Service Desk, escalating as appropriate 
• Complete administration for approvals of new recruitment and payroll authorisations (ie promotions, change of job roles)
• Produce appropriate documentation as required
• Sending communications via MHI’s HR system or other platforms to announce new starters, leavers, vacancies, and any other relevant updates 
• Drafting and sending the monthly HR newsletter
• Complete audits on MHI’s HR system and employee records to ensure that the data held is accurate and secure, including supporting with projects to move and accurately record historical employee data to our HR system
• Managing time off recording on MHI’s HR system, including ensuring that annual leave balances are correct 
• Sending gifts to employees, ensuring that agreed budgets are adhered to 
• Supporting with training, travel and any other bookings as required by 
• To support the People Team with any other administrative tasks and projects as required

Recruitment

• Advertising new vacancies on our HR system and other relevant channels
• Working closely with relevant teams to support effective employer branding during recruitment, attracting candidates that align with our mission and values 
• Ensure a value-for-money approach to recruitment ensuring we attract diverse and high quality candidates by using appropriate sources
• Managing incoming applications and liaising with hiring managers for shortlisting 
• Administration and liaison with candidates, arranging interviews for managers, ensuring one member of the People Team is on the interview panel.
• Arranging appropriate employee background checks (such as DBS and New Zealand Police Vetting, Reference and Right to Work checks) and supporting the ID check and verification process 
• Request new starter paperwork to ensure required payroll information is in place
• Administration of contract, job descriptions and offer letters using an e-signature application
• Having a good knowledge of people processes and policies, ensuring they are followed correctly 
• Having a proactive, helpful and friendly approach with candidates to support with making MHI an attractive place to work 
• Liaise with the candidates, the People Manager and Hiring Managers to arrange inductions for new starters 

Probation

• Send out template probation review forms for managers to complete with new joiners. Ensure they are completed and uploaded to the HR system.
• Monitor probationary period due dates and send letters to confirm when completed

Leavers

• Ensure that all administration is completed for leavers
• Arrange exit interviews and keep appropriate records
• Arrange appropriate references as requested by former employees

Person specification

Essential 

• Strong administration experience
• Confident with IT and digital systems
• Excellent attention to detail
• Highly organised and able to work to deadlines 
• Have a good understanding and commitment to confidentiality
• Excellent communication skills, both written and verbal
• Confident in liaising with a variety of stakeholders, including Senior Managers, to ensure the correct processes and policies are followed 
• Adaptable and flexible to changes within the organisation
• Ability to manage own time, confirm priorities and expectations
• A desire to learn and develop new skills and knowledge 
• Comfortable performing a wide range of activities, including stretching to new skills/experience 
• A desire to work in a growing charity working at the forefront of digital mental health support

Desirable 

• HR Administration experience 
• A CIPD qualification, or working towards
• Experience using Google Suite 
• Experience using HRIS and ticketing systems, especially Bamboo HR and Jira 
• Experience in the nonprofit sector 

This role is subject to eligibility to work in the UK, plus satisfactory right to work and reference checks.

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.