Business Development Manager Jobs

About us

Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.

The Role

We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.

You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.

The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.

You will work closely with the  Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation

This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.

How to apply

You will need to:

• Submit a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. 

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

Closing Date: Sunday 3  November

Interview date:  7 November  (likely to be in person)

You will also be required to provide proof of your eligibility to work in the UK.

Collaborate closely with our Senior Fundraising Manager to identify funding opportunities, develop compelling proposals, support individual giving and contribute to bid writing for projects that align with CSE’s strategic goals.

Pay and conditions

• The role is full-time (37.5 hours per week) but will consider a minimum of 30 hours.
• The salary for the role will be £27,121 to £32,486
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Write compelling funding pitches for projects or fundraising campaigns.
• Represent CSE at external events to promote our work, support horizon scanning and identify future partners for the fundraising team to work with.
• Maintain accurate and up to date fundraising content on website, all other CSE communications channels and third-party platforms.
• Support the running of online and in-person events to raise awareness of CSE’s work with key stakeholders and potential funders.
• Steward current individual supporters, building engagement through a supporter journey.
• Develop campaigns and appeals to engage with new audiences and encourage new supporters.
• Ensure all income and donations are processed, and acknowledged appropriately, including using systems for accurately managing supporter data.
• Research Trusts and Foundations to identify prospects with objectives which align with CSE’s strategic goals. Collate this information in an appropriate, accessible format.
• Develop creative ways of presenting CSE to engage corporate partners leading to mutually beneficial relationships with social purpose.
• Write content for sections of bids.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• GCSE Maths and English or equivalent.
• Competence with MS Office programmes – in particular Outlook, Word, Excel, PowerPoint and Access.
• Excellent verbal and written communication expertise, able to communicate complex ideas to a range of audiences.
• Empathetic and communicative – able to nurture and build relationships with a wide range of donors and supporters.
• Self-motivated with ability to work independently and with limited supervision and as part of a team.
• Good time management skills, including priority setting, multi-tasking and problem-solving.
• Understanding of trust and foundation funders.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 12pm on Tuesday 29 October 2024

Interviews are expected to take place Tuesday 5 or Wednesday 6 November 2024, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

General Statement of Duties:

To significantly increase the hospital’s voluntary income (primarily unrestricted) through the development and management of mid-value fundraising appeals, stewarding mid-level donors, regular donors, and fundraising committees with some event support.

The success of this role will be dependent on developing excellent relationships with our fundraising committees and regular donors. This role will work in conjunction with a small, dedicated team in London to provide fundraising, communications, and events support to two dedicated community fundraising groups.

Key Criteria for success:

· Develop excellent working relationships with Hospital’s fundraising committees, and in-aid of supporters.

· Provide finance, event, admin, and communications support to our committees.

· Represent SJEHG externally at community events, St John activities, and committee organised events.

· Work under the supervision of the Executive Head of UK Office on developing and implementing detailed planning and milestones for the key objectives of the fundraising plan relating to mid-value appeals.

Main responsibilities:

· Manage the key relationships with the Guild fundraising committee and the SOA fundraising committee including communication, administration, and event support. One day per week will be set aside by the post holder to conduct and manage Guild responsibilities and tasks.

· Manage the key relationship with the Knights Templar sub-groups, and the County Priory Groups across the UK.

· Represent SJEHG externally at community events and in aid of fundraising activities.

· Establish and manage excellent client care for all relevant donors. Ensure that timely, effective, appropriate acknowledgement and recognition of gifts are provided to the donors.

· To be responsible for ensuring electronic records are up-to-date and accurate.

· To devise, implement and manage an effective regular giving strategy, under the supervision of the Executive Head of UK Office, with the aim of growing regular giving income, and undertake monitoring and evaluation.

· To steward the mid-level donors (£500 to £4999), ensuring the highest possible levels of donor care.

· To work in partnership with colleagues to identify individual donors that could be cultivated and moved to the major gift team.

· Assist colleagues with the content for the Jerusalem Scene newsletter

· To work under the supervision of the Executive Head of UK Office to develop appropriate income targets and expenditure budgets relating to committees, individual donors, and appeals.

· Manage Shopify store online and Merchandise management. Fulfilling orders and using the opportunity to steward donors.

· Thanking and stewarding donors within the remit (under £10,000).

· Work with the Jerusalem team as appropriate.

General Responsibilities:

1. All staff are expected to report for work on time and fulfil their hours of duty, from time to time some flexibility may be required to meet the needs of the job and this may be outside regular hours of work.

2. Staff of the Hospital Group who do not have a uniform are expected to wear appropriate business dress. Jeans are not considered appropriate attire.

3. Smoking is only permitted in the designated smoking areas and only during official break periods.

4. All staff will abide by confidentiality rules and will not disclose any information on the workings of the Hospital Group, the staff or patients, except in certain circumstances where express permission is given as per the Confidentiality Policy.

5. Staff are expected to always comply with the requirements of Health and Safety regulations and to take responsibility for the health and safety and welfare of others in the working environment, ensuring that agreed safety procedures are carried out to maintain a safe environment.

6. The Hospital Group is committed to equality and all staff are expected to treat colleagues, and visitors with dignity and respect, regardless of their ethnic background, religion, race, gender, age or sexual orientation.

7. All staff are expected to familiarise themselves with the requirements of the Hospital Group policies and procedures for staff.

8. All appointments are subject to pre-employment health screening.

9. The job description gives a general outline of the duties of the position and is not intended to be an inflexible or finite list of tasks. It may be varied, from time to time, after consultation with the member of staff.

10. Any other duties as designated by your manager, and which are commensurate with the grade.

Person Specification:

Essential

· Excellent verbal and written communication skills.

· Excellent influencing skills – able to use tact and diplomacy to develop effective working relationships both internally and externally.

· Proven experience in community and events fundraising.

· Demonstrable record of building trusted, long-term relationships with fundraising volunteers.

· Commitment to the highest standards of volunteer and supporter care.

· Demonstrate record of achieving income targets.

· Highly motivated with the ability to take the initiative on implementing and advancing committee plans.

· Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands, and meet tight deadlines.

· Excellent attention to detail.

· High degree of computer literacy including the ability to use word-processing, spreadsheet, email.

· Familiar with donor databases with an understanding of data analysis, queries and reports.

· Commitment to team working and sharing the department responsibilities.

· Ability to work flexible hours, including occasional weekend and evening work at events.

· Commitment to the mission and values of St John of Jerusalem Eye Hospital.

Desirable

· Proven experience of raising funds in the healthcare/medical research arena.

· Experience of raising funds for overseas work.

· Familiar with Raisers Edge database.

· Institute of Direct Marketing diploma or equivalent fundraising qualification.

· Events management experience.

We have an exciting new opportunity at CEME for an Engagement & Community Assistant role.

• Do you have previous office or administration experience?
• Are you located within a reasonable commute of Rainham, Essex? 

If this is something you are looking for and tick off all criteria then please apply along with a supporting statement (no longer than 2x A4 pages)

stating why we should hire you and skills and experience you will bring with you to the role.

Please check out the recruitment pack for further information

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized assistance of persons in need of international migration support is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.

Under the general supervision of the Head of Operations and the direct supervision of the Senior Operations and Reporting Coordinator, the Operations Data Entry Assistant, is responsible for the following duties : https://unitedkingdom.iom.int/careers (please click on the link for more details about the duties and how to apply).

Operations Administrator

We have an exciting opportunity for an Operations Administrator to join an exciting charity whose mission is to see the lives of offenders and their communities visibly transformed by hope through support, empowerment, and opportunity.

Position: Operations Administrator

Location: Newcastle

Hours: Full-time

Contract: Permanent

Salary: £24,094 to £25,815 per annum

Closing date: 31st October 2024

About the role

As Operations Administrator, you will work as part of the Operations Team to ensure the smooth running of the ‘behind the scenes’ work of the organisation, to support the Operations Manager in processing the monthly impact measurement data and to provide operational administrative and IT support for the organisation’s outreach teams and the general work of the organisation.

Key responsibilities will include:

• Reporting – collating and analysing information to showcase the performance and impact of the organisation’s work to all identified stakeholders
• Working alongside our teams to gather all required information for impact management according to required deadlines
• Produce impact reports for grant funders and internal/external stakeholders
• Use performance data to produce evaluative reports and metrics for analysis
• Collate and curate good news stories for internal and external promotion and celebration of the organisation’s work e.g. newsletters, social media and internal good news roundups
• Support our onsite and remote team members in their use of our Microsoft platform and accounts, emails, calendars, and IT assets including onboarding new team members.
• Be able to maintain computer systems and equipment and help troubleshoot/help problem solve any issues that may arise
• Administer our risk management processes by recording the verbal reporting of concerns, risks and issues of staff and ongoing tracking of actions
• Conducting the administration of recruitment & induction, staff leave, staff HR changes, appraisals, volunteers, and sub-contractors. 

About You

Do you have an eye for detail and an analytical mind? Are you a problem solver? We are looking for someone to join our operations team to support our Head of Operations in seeing the lives of offenders and their communities visibly transformed.

To succeed in the role of Operations Administrator, your key skills will include:

• Both appreciates and models the core principles and values of the organisation
• Identifies with the Christian ethos and mission of the organisation
• Good Organisational skills and excellent IT skills
• Highly proficient in the use of Excel, Word and Powerpoint
• A strong track record of verbal and written communications
• Have strong interpersonal skills, being able to work and contribute as part of a team
• The ability to analyse and interpret data
• Ability to use own initiative and actively problem-solve
• The ability to manage self, including balancing conflicting priorities

About the employer

The employer is a charity that works with offenders and their communities in prisons and communities across the UK: 

• In prisons

The organisation provides education, enrichment, and faith groups. They also supply resource packs to prisons, which include hygiene packs and creative packs. 

• In communities

They work to reduce social isolation, build community, and address chaotic lifestyles. They also partner with churches to develop relational communities. 

• Support for ex-offenders

The organisation provides a 1:2:1 mentoring program to support ex-offenders during the first few months after release. The program helps mentees find meaningful employment and build a stable future. 

The organisation’s mission is to: Support offenders, Empower offenders, Provide opportunities for offenders, Help offenders take control of their lives, and Help offenders become active contributors to their communities.

We very much welcome previous experience as Operations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Administration Coordinator, Admin, Administrator, Administration, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Finance and HR Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

The Communications Intern is a member of the Development and External Affairs team. Their key focus is enabling impactful content production and championing high communications standards. The comms intern will report to the Communications and Publicity Manager and will support the development of a consistent and effective brand story that engages and unites both our external and internal audiences.

Pay and conditions

• The role is full-time (37.5 hours per week). 9-month fixed term contract.
• The salary for the role will be £23,850 (starting salary will depend on skills and experience).
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Create engaging digital content for website, social media, and e-newsletters, through written copy and graphics.
• Support the management of CSE’s website, including uploading and editing content.
• Plan, manage, and deliver 4-6 small (30-40 people) in person or larger online (100 people) events annually, including coordination of logistics, content development, and stakeholder engagement.
• Support with edits to designed materials including factsheets and leaflets using Adobe Creative Suite.
• Support internal communications including organising systems and producing our monthly internal e-newsletter by creating content that motivates employees and informs them of important issues.
• Support with digital channel optimisation including PPC, SEO, social media (paid and organic).
• Support the development of CSE’s social media presence through content creation, scheduling posts, monitoring engagement and reporting.
• Contribute to the operational success of CSE by assisting the team with administrative and organisational duties as necessary. Collaborate with all teams to ensure cohesive delivery of our brand story across the organisation and through all communications.
• Collaborate with teams to monitor brand health, analyse audience insights, and refine our communications strategy.
• Ensure content strategy and resulting core content (incl. image library management, print production, core content, copywriting, designed asset production, and management) is up to date, consistent with our brand guidelines, of high quality and readily available for use by the CSE teams.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Minimum Maths and English GCSE.
• Experience of using social media to engage with communities and individuals.
• Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite).
• Creative – ability to translate business requirements into engaging content. Ability to present complex information in an accessible and appropriate manner. In particular, creating engaging visual content.
• Flexible and able to respond professionally to changing briefs, deadlines and priorities.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 11:59pm on Thursday 31 October 2024.

Interviews are expected to take place Monday 18 or  Tuesday 19 November 2024, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Dementia Carers Count have an exciting hybrid opportuinity to deliver timely and efficient fundraising and administrative support, at home with one day in the London office, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Job Title:   Fundraising & Admin Officer

Reports to:  Public Fundraising Manager 

Contract:   Permanent contract 

Hours:    35 hours/week

Salary:   £30,000 pa

Location:   Hybrid, one day a week in the London office.

Job purpose  

To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Key responsibilities   

• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.

• Manage processes for fundraising donations.

• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.

• Support the fundraising team with prospect research to help identify potential new supporters.

• Draft funder reports, small trust funding applications and fundraising communications.

• Support the administration and delivery of fundraising activities and initiatives.

• Keep up to date with sector developments and best practice in fundraising.

• Support the marketing & communications manager to deliver effective internal communications.

• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.

• Support the organisation with general administrative duties as required.

We are delighted to be launching the Social Impact Fast Track, a two-year career and leadership development programme which will enable you to develop as a future leader within consulting and evaluation in the education sector.

About ImpactEd Group

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. ImpactEd Group is made up of ImpactEd Consulting and its specialist practices, ImpactEd Evaluation, ImpactEd Philanthropy and our most recent practice ImpactEd Data and Artificial Intelligence. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem. Since being founded in 2017, ImpactEd Group has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. Our strategy commits to systemic impact by helping our partners to make better decisions. We also empower our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.

About the programme

As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social impact, consultancy and evaluation sectors. We are excited to launch our two-year career and leadership development programme which will provide an opportunity to work within, and rotate between, our organisational practices.

We are delighted that you are interested in joining the Social Impact Fast Track. In the first year of your programme you will join the team as an Analyst and, subject to successful completion of year one, in year two you will progress to Senior Analyst. During your two-year programme you will work within at least two of our organisational practices. You will work directly with our partners, understanding their needs and supporting them to maximise their impact. During the programme you will also lead pro-bono projects for our corporate social responsibility partners.

In addition to gaining experience with our partners and within our teams, you will undertake a structured learning and development programme which includes mentoring from one of our Group Directors, and regular learning and development sessions including a dedicated professional development budget. Between years one and two you will receive a two-week paid break and a budget of up to £1500 to complete a research project on ‘Impact and Sustainability’ and report your findings back to representatives of our Group Board. You will also have the opportunity to have a two-week placement in one of our partner organisations, to help you develop your professional skill set. At the end of the programme we expect a number of participants to apply for and progress into our Officer and Manager roles, or look to secure positions with our partners or other like minded social purpose organisations.

This programme is an opportunity to work within a growing education-focused social enterprise and contribute to directly supporting our social purpose organisations. This programme is open to applicants from a range of backgrounds, whether you are a recent graduate, returning to work or looking for a career change.

We are excited to launch this programme and we look forward to receiving your application.

You can view the full information pack for this opportunity here. The information pack includes:

• A breakdown of the two-year programme

• Learning and development opportunities

• The role and person specification

• Details of the application process

• Details of the pay and benefits associated with this opportunity

We have a rolling application process and our next application review point will be on 21st October. Please submit your application by 23:00 Sunday 20th October.

The role (what you will be doing)

You will work to create a strong sense of belonging and community cohesion in Lyde Green and the surrounding area, helping Lyde Green be a great place to live, work and play.

You will do this by embedding our strengths-based approach to community development and building a sustainable approach to volunteering, community engagement, and support.

You’ll champion that people know best what is needed in their local area and that they have the ideas, skills, and talents to make it happen, connecting like-minded individuals together and encouraging people to engage and act on things that matter to them.

The LGCA (about the charity)

Lyde Green Community Association CIO (LGCA) is a charity that has been set up by residents for the benefit of the community in Lyde Green and the surrounding area. It is run by local volunteers, with the objective of generating community spirit and making Lyde Green a great place to live and visit. As well as organising community events, we support a community partnership that meets regularly to solve problems that matter to residents and help the whole community shape its future.

The LGCA run and operate Lyde Green Community Centre, situated at the heart of Lyde Green near the local primary school and nursery. It is an exciting time to be working in Lyde Green, and the LGCA have received lots of support from both residents and local partners to date.

Your responsibilities

General

• · Work closely with the Charity Manager and Trustees to ensure the outcomes of the Community Connector project are delivered
• · Lead and embed the LGCA’s strengths-based community development approach
• · Work as the Charity’s Volunteer Coordinator, developing and maintaining guidance and encouraging active participation in the community
• · Help plan and support charity events
• · Being an initial point of contact for the charity’s community engagement work, dealing with enquiries across multiple channels
•  
• · Report on and monitor project progress and agreed KPIs at the quarterly partnership meeting and via grant funding reports
• · Ensure notice boards, website and social media are up-to-date with opportunities to get involved
• · Work within LGCA’s policies and procedures
• · Undertake any other reasonable duties as required

Explore and discover

• · Develop a good understanding of Lyde Green and the surrounding area
• · Find out what is already happening in the area
• · Listen to local people and find out what they care about, what their hopes and dreams are for the area, and what they’d be willing to take action on
• · Build trusted and respectful relationships with residents, services and partners in the area

Make connections

• · Connect people together based on their interests or ideas
• · Connect people to existing groups or organisations
• · Signpost people to relevant support services eg employability, training
• · Encourage people to try new things
• · Promote use of Lyde Green Community Centre as a safe, warm space and use it and other local assets to bring people together
• · Share knowledge on how to access funding and guidance so that people can get started with their ideas or projects

Celebrate success

• · Help people share and celebrate their stories of success and encourage more volunteering
• · Work with those already linked to and engaged in Lyde Green to understand the role they wish to play in the wider community
• · Share what has worked well with other volunteers, groups and projects

Build momentum

• · Support the design of project outcomes when working with people
• · Contribute to the monitoring and evaluation requirements of a project
• · Demonstrate a commitment to personal learning
• · Increase the number of people volunteering and actively engaging in the community
• · Help demystify volunteering and overcome barriers (eg setting up groups, navigating processes, assessing risk, accessing funding etc)

KCLSU is looking for a Student Voice Coordinator work within the Student Voice team to coordinate the development and delivery of representation practices, and embed these processes across KCLSU’s Community Engagement Department and our student voice partnership work with King’s College London. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking.

Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extra and co-curricular student experience.
At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years.

This role is funded for the next three years, the planned timeline of the Student Futures portfolio, and is offered as a 3-year fixed-term contract.

Job Specification
ENHANCING REPRESENTATIVE PROCESSES
• Act as central point of contact for colleagues across King’s and KCLSU for centralising and sharing information about student voice and representation structures related to Transformation Office projects;
• Set up and oversee systems for the management of student representative data between KCLSU and various King’s project teams;
• Ensure that all areas of student representative recruitment, induction, and support are conducted smoothly;
• Record student attendance and other participation data to support evaluation processes and ensure appropriate remuneration;
• Support the payment of remuneration and/or incentives to student participants where required, working with the KCLSU Finance and relevant King’s teams to ensure this is appropriately administered and recorded.

ORGANISING REPRESENTATION PRACTICES
• Lead on the practical organisation of Student Futures representation practices – calendar management, room booking, procuring materials, etc.;
• Liaise with KCLSU and King’s College London colleagues across a range of teams to ensure smooth operational delivery;
• Provide support with other Transformation Office representation practices where necessary.

DATA & COMMUNICATIONS
• Support the Policy & Research Coordinator with the capture and analysis of datasets relating to the student experience, including data from relevant representation practices;
• Contribute to the scrutiny of evidence, trends, and datasets to identify to identify insight relevant to key Student Futures projects;
• Contribute to student-facing communications related to Student Futures and other Transformation Office programmes as relevant, including updating KCLSU webpages
• Contribute to the delivery of training, guidance, and ongoing support for Student Officers and other student representatives across KCLSU, equipping students with the knowledge and skills that enable them to thrive in their roles and feel empowered to grow as leaders.

GENERAL
• Operate in accordance with health and safety regulations;
• Ensure compliance with GDPR in handling student and any other personal data;
• Undertake any other task appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.

Candidate Specification

KNOWLEDGE:
• Strong working knowledge of Microsoft Office products, particularly Outlook, Teams, Word, and Excel
• (Desired) Basic understanding of representation systems and practices in universities and students’ unions

EXPERIENCE:
• Experience of working with people via email, audio or video call, and face-to-face
• Experience of providing administrative support
• Experience of working with data
• Experience working as part of a busy team
• (Desired) Experience of working with young people, students, or similar
• (Desired) Experience of working in successful partnership with a range of stakeholders
• (Desired) Experience of using customer relationship management (CRM) or membership management systems

SKILLS:
• Organised and methodical, with strong administrative skills and excellent attention to detail
• Good written and verbal communication skills, able to explain processes or provide instructions clearly and succinctly
• Ability to work in collaboration with others and use initiative and creativity to resolve problems
• Ability to manage working time effectively, prioritise appropriately, and ask for help when necessary
• (Desired) Ability to analyse quantitative and qualitative data to produce insights
• (Desired) Competent IT skills and the ability to learn new systems quickly

APTITUDE:
• Proactive working style with a commitment to learning, development, and innovation
• A commitment to the principles and practices of equality and diversity

The list above is not exhaustive. For further details, please review our Job Pack.

Application Process 

If this is you, please apply by providing a supporting statement and addressing each key requirements of the role.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Due to internal promotion, we have an exciting opportunity for a Finance Officer known to Guide Dogs as an Accounts Receivable Clerk to join our Finance Team on a FTC basis until the end of June 2025.

This is a full-time role, Monday to Friday, with flexibility to work in a way that is best for you, with at least 2/3 days a week attending our Reading Hub in Burghfield.

The ideal individual will have a background in finance/accounts and a drive to make a positive impact. It is a really exciting time to join our Finance Team as we embark on our new Guide Dogs strategy. This role helps people with sight loss to live the life they choose by ensuring all income processing, banking and credit control functions are carried out appropriately.   

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred provisions that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. View our excellent range of benefits and how we can support on our website.

Candidate requirements
To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• An NVQ or equivalent in accounting/business studies or relevant business experience.
• Recent work experience in a finance/ accounts department.
• Experience of working with and processing bank reconciliations.
• Previous experience of using computerised accounts packages, preferably in a high-volume processing environment.
• Experience of dealing with and resolving customer queries and issues.
• A thorough understanding of the principal functions of an accounts receivable department and an awareness of how the work impacts upon other departments.
• Knowledge of the principles of Gift Aid.
• An awareness of customer requirements in relation to accounts receivable, Gift Aid and Banking.
• Computer literate with experience of using excel and databases.

More details can be found in the attached candidate pack and job description.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

We reserve the right to close adverts earlier than the closing date.

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Role Purpose: 

Work Well is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We need a Work and Health Coach to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach will also be instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

Please refer to the Job Description and Person Specification for more details on this role. 

Closing date: 30th September Midday 

Interviews will be arranged throughout the application window, and we may close this vacancy early. 

This role is starting ASAP, and we will be reviewing applications and interviewing on an ongoing basis. 

Are you passionate about ensuring the smooth and efficient organisation of events and programmes?

Do you want to make a real impact on thousands of young people by building their skills through immersive citizenship experiences?

Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.

This is a new role that will help Young Citizens ensure that our portfolio of long-standing and newly developed educational programmes and events are of the highest quality for schools and young people across the UK.

You will support the coordination team in delivering a series of events throughout the year, including our longest-running programme, the Bar Mock Trial Competition, which involves 22 events over six consecutive weeks in November. We work with schools, venues, and volunteers to provide inspiring learning experiences and programmes for children and young people.

You will contribute directly to our mission by leading the delivery of our school events programme. This includes responsibility for all aspects of event planning, delivery, and management, partner and volunteer development and management, audience development and evaluation, and events budgeting.

Who are we looking for?
The ideal candidate will be highly organised with demonstratable experience in planning and logistics of a large portfolio of events in different venues (including online delivery) within budget and have excellent communication skills.  

You will excel in a dynamic environment, managing multiple events while upholding high standards of detail and meeting tight deadlines. If you are someone who thrives in a fast-paced, collaborative environment and enjoys seeing events come to life, we’d love to hear from you! 

The Programmes Coordinator role is a temporary 6-month contract, with the possibility of becoming a permanent position.

Benefits of working at Young Citizens 
In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:

• 28 days annual leave plus bank holidays 
• Enhanced employer pension contributions
• Season ticket loan
• Employee assistance programme
• Enhanced sickness and maternity policies
• A friendly, collegiate environment with a passionate team
• An opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education and develop vital skills!

Our office is based near Aldgate East Underground station. This is a hybrid role requiring office attendance a minimum of 2 days a week during non-delivery periods, and up to 3-4 days during event delivery months.