Trainee Advice and Assessment Worker

We're looking to recruit a Trainee Advice and Assessment Worker to be the welcoming face for clients arriving at our centre for advice and support. We are excited to offer opportunities for people looking to take their first steps into the advice sector and this role will work towards a level 3 award in information advice and guidance, which will take about 12 months to complete. You'll learn the skills and gain experience in delivering support to vulnerable people, with a particular focus on housing and welfare rights.

This exciting role will manage the initial assessment with the client in an empathetic way and will liaise with internal teams and with external agencies including other NGOs and statutory bodies and refer/signpost clients to services which may be more appropriate for their needs. You will work with the assessment manager and the rest of the team to develop service delivery and the way we interact with internal and external service providers. 

Once you have successfully completed the training programme, you will progress to an Advice and Assessment worker role. 

Please read the job description for full details.  We look forward to receiving your application - you must apply with both a cover letter and cv, detailing how you meet the job requirements.  You'll also need to account for any gaps in your employment history.  All our roles are dbs checked, so if you're successful, you'll have a basic dbs check as part of the recruiting process. We are unable to sponsor visas; applicants must have the right to work in the UK.