Legacy Stewardship Manager

Legacy Stewardship Manager
Home based, remote working 
£45,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will focus and lead on delivering RNID’s legacy fundraising stewardship programme to build and strengthen legacy supporters’ commitment and engagement with RNID.   

How this role contributes to RNID: This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income. The Legacy Stewardship Manager will deliver the programme of engagement and marketing activity that will increase long-term legacy support to RNID, with a focus on developing relationships and engagement with existing supporters and pledger to encourage legacy interest, intention, action and commitment.  

What makes this role unique and exciting: The role is new and will build on an existing programme of bespoke stewardship and events to scale activity up to a new level. It will work to apply legacy stewardship and engagement across all areas of RNID and use an insight- and data-driven approach to do this. 

You will be responsible for:

·       Management and delivery of a multi-channel programme of supporter engagement communications and events.

·       Using insight to develop journeys to steward legacy enquirers, intenders and pledgers.

·       Ensuring a high quality first-point-of-contact experience for all supporter legacy enquiries.

·       Line management of one direct report.

·       Contributing to the annual planning and budget setting cycle including phasing, reforecasting and contingency planning.

You’re an experienced legacy professional, passionate about inspiring people about the power of legacies and about delivering high quality relationships and experiences to keep supporters engaged over the long-term. You’re an excellent project manager, able to plan and deliver multiple activities to agreed deadlines and budgets. You’re able to effectively collaborate with and inspire colleagues across the organisation to deliver your activity and embed legacies into their activity. You’re also committed to using data and insight to plan and guide your work.  

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 March 2025