Supporter Data & Insight Manager

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

----------------------------------------------------------------------------------

Our Fundraising team are looking for an excellent communicator, who has the ability to translate complex data into meaningful insight for Fundraising colleagues.

You will build and develop our core suite of fundraising reporting and insights to drive our fundraising performance. You will lead on fundraising data development projects to ensure continuous improvements in our data systems and processes and will work with multiple stakeholders, including across the fundraising, technology and finance teams, to ensure alignment of plans and delivery of shared goals and projects.

Key Responsibilities:

• Lead the charge in fundraising reporting and insights, collaborating with teams to shape long-term strategies and implement effective tools.
• Develop and manage a suite of fundraising reports, providing training and support to ensure everyone can harness the power of data.
• Juggle multiple deadlines, ensuring top-notch quality and accuracy in all tasks.
• Inspire and manage the Supporter Data & Insight Executive, fostering a culture of continuous improvement.
• Ensure our supporter data processes are efficient, high-quality, and compliant with relevant regulations.

What You'll Bring:

• Analytical Skills: A natural with data, with an understanding of data segmentation and reporting to provide insight that leads to increased income through fundraising.
• Communication: Excellent relationship management and communication skills, with the ability to translate complex data into meaningful insight for fundraising colleagues.
• Technical Expertise: Strong knowledge of working with coding languages for data analysis, such as SQL, R, or Python.
• Project Management: Experience managing significant projects, delivering high-quality results on time and within budget

This is an exciting time for the King’s Trust as we’re investing in our technology, becoming more data-driven and leveraging the value of data to make a tangible difference in the lives of young people. You'll be at the heart of our fundraising efforts, ensuring we have the insights needed to maximise our impact.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.