Education Adviser

Are you passionate about supporting blind and partially sighted students to reach their full potential?

At Thomas Pocklington Trust, we believe blind and partially sighted students should have the opportunity to thrive in their education. Our Student Support Service supports blind and partially sighted students, their parents and carers, and the professionals that support them. We provide comprehensive and high-quality support to those in secondary, further and higher education, as well as mature learners aged 25+. We work to improve outcomes for blind and partially sighted students and ensure they can overcome the barriers they may face.

We are looking for an Education Adviser to join us on a 12-month fixed term contract, covering maternity leave. This would be a fully remote role, with some travel to our central London office and regional events.

About the role
In this role, you will provide one-to-one, bespoke delivery of information, advice and guidance to a caseload of service users through email, phone calls and virtual meetings. This includes students, their parents/ carers and the professionals that support them.
You will also attend online and in-person events to promote our service and deliver presentation and workshops to our service users.

About you
To succeed as our Education Adviser, you will have previous experience of providing high quality information, advice and guidance and/or a background in education/ Special educational needs and disabilities (SEND). Ideally, you will also have knowledge of post-16 education provision (Further Education and/or Higher Education) although this is not essential.
As this is a fixed term maternity post, you will have the ability to learn and apply service processes and procedures quickly. Experience of using information systems and databases to record cases is essential; experience of Salesforce is beneficial, but we can offer training on this if not.
Application deadline date: Friday 14 February
Interviews in person: Monday 24 February