Events and Supporter-Led Fundraising Assistant Volunteer

The Events and Supporter-Led Fundraising Assistant Volunteer will support the delivery of our flagship events, the Breakthrough T1D One Walk series, and with the general administration of the Events team. 

What will I be doing? 

• Supporting the development of existing sporting events owned by Breakthrough T1D (eg our flagship One Walk series), to help maximise income, and identifying opportunities for the events as needed. 
• Supporting the Active Events Manager in the delivery of recruitment and stewardship targets for event participants, providing exceptional customer care and motivating participants to raise funds. 
• Engaging with and stewarding event participants in the digital space, particularly on social media and fundraising platforms used. 
• Developing relationships with event suppliers to book activities for each event, working on an event management website to get quotes and book suppliers, as well as doing research into finding the right prices.  
• Working with the Finance Team to get the external companies on to our finance system in order to pay invoices.  
• Managing the One Walk inbox replying to supporters’ emails regarding the events.  
• Working with the Active Events Manager on creating stewardship newsletters to supporters taking part in the events. 
• Attending internal One Walk meetings along with the Active Events Manager. These meetings can be both internal and online.  
• Helping with printing and packing up equipment for each walk ahead of time along with the support of others from the team. This will be in person in our central London office. 
• Working within the framework of relevant legislation and good practice guidelines for fundraising activity, including complying with requirements of GDPR and other regulations applicable to active events and supporter data. 
• Assisting the wider Events team where necessary on tasks such as phone calls, monitoring inboxes, research and general admin. 
• Undertaking other duties consistent with the post. 

What skills or experience do I need? 

Essential: 

• Administration experience. 
• Experience and confidence in speaking on the phone to suppliers and supporters. 
• Experience of research for booking things for events.  
• Project management experience. 
• Experience of working as part of a team. 
• Experience of writing emails and copy. 
• Skilled at developing and maintaining internal and external working relationships at all levels. 
• Ability to work well under pressure, prioritise workload and meet tight deadlines. 
• Excellent organisation skills with good attention to detail. 
• Experience of using a recognised database. 
• Ability to develop ideas and be creative. 
• Excellent presentation skills. 
• Outgoing, confident, friendly, positive and professional. 
• Determined and confident. 
• Flexibility and willingness to work some unsocial hours. 

Desirable: 

• Experience of using social networks to communicate with supporters. 
• Knowledge of fundraising. 
• Interest in sporting and activity-based events. 
• Knowledge of type 1 diabetes, diabetes research and Breakthrough T1D. 

What training and support will I receive? 

When you sign up to become a volunteer, we’ll send you a copy of our Volunteer Handbook and any relevant policies you’ll need to know about.  

You’ll receive training in any role-specific systems, and ongoing support from the Active Events Manager and the wider Events and Supporter-Led Fundraising team.  

We’ll also reimburse all reasonable out-of-pocket expenses in accordance with Breakthrough T1D volunteering policies.