Domestic Abuse Caseworker

Title: Domestic Abuse Caseworker 

Responsible to: Centre Manager

Main Purpose of role: To provide advocacy and practical support to survivors of domestic abuse. 

Salary: £13.90 p/h

Hours: Full time, Mon- Fri. (part time working will be considered no less than 4 days per week)

Location: This role is predominantly based at Hillingdon Women’s Centre, but there is flexibility to work from home depending on caseload needs

Contract Type: Permanent

Application Guidance: You must send an up-to-date CV and cover letter to support your application. Applications without a cover letter will not be considered. 

Role summary:

Hillingdon Women’s Centre is 100% led by and for women. We are feminists, passionate about championing social justice, challenging inequality and offering services that directly impact women's lives in Hillingdon and surrounding boroughs. We are seeking applications for the position of Domestic Abuse Caseworker, dedicated to assisting women aged 18+ seeking support for Domestic Abuse. 

As part of our work, we provide comprehensive support services for victims and survivors of Domestic Abuse (DA) in Hillingdon. Our Specialist DA service offers personalised one-to-one support through dedicated Caseworkers. These Caseworkers conduct assessments to establish risk and well-being levels using the DASH SafeLives checklist and Empowerment Star assessment. They collaborate with the service user to develop a personalised safety plan, offering critical safety advice, assistance with accessing accommodation, referrals for legal advice, and connections to other statutory agencies, including the local authority, police, MARAC team, and mental health services. The role of the Caseworker is to inform women of their rights and options, empowering them to make informed decisions. This includes providing practical advice, dispelling myths, developing action plans, and offering longer-term support post-separation. The successful candidate will also be required to support the delivery of our Pathways to Healing DA recovery programme.

What we are looking for:

• A strong background in providing individualised support to victims/survivors, including risk assessment, safety planning and advising women of their options 
• Experience working with other agencies i.e the local authority, police and the third sector 
• A passionate individual, dedicated to ending Violence Against Women and Girls
• An understanding of intersectionality, as the women we support face multiple barriers when accessing services
• The ability to work collaboratively as you'll be joining a small team who work closely together to achieve the best possible outcomes for survivors
• Someone adaptable, who understands the complexities of working in a trauma-informed environment
• An ability to manage a caseload independently with strong time management skills
• An excellent communicator both verbally and in writing 

Why work at HWC?

• Joining a supportive team of passionate women
• Flexible working available
• Comprehensive training 
• On-going opportunities for career development 
• Office closure during the Christmas period
• Employee Benefits Platform offering staff discounts, benefits and savings
• Employer pension contribution

Application Guidance

To be considered for this role you must apply with a CV and a cover letter. We encourage applicants to thoroughly read through the job description and person specification, as your cover letter must include the following:

• A detailed summary of your experience supporting victims of domestic abuse, with specific examples 
• An explanation of why you want to work for Hillingdon Women's Centre 
• Showcasing your understanding of a trauma-informed approach when working with survivors
• Highlighting your strengths that would make you successful in this role 

*This role is open to women only as an Occupational Requirement as a single-sex space in line with the Equality Act 2010.

**We are unable to provide visa sponsorship