Digital Communications Assistant

Digital Communications Assistant
Salary:  £24,500 - £26,000 per annum
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week
Location: Hybrid / Hatfield / Flexible 

Join our friendly and supportive team to grow our digital communications and presence. If you’re a confident person who loves social media, is passionate about preventing youth homelessness, has great writing skills and creative ideas then we would love to hear from you. hyh offers great development opportunities in this role after 12-18 months of demonstrating your success.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

RESPONSIBLE FOR:                

Creating, developing and evaluating hyh’s online and social media presence to engage supporters, stakeholders and the wider public and to maximise digital fundraising opportunities. The role also supports the development of digital content to support service delivery at the charity leading on public and internal comms.       

The Digital Communications Assistant will:

Contribute to hyh’s overall Fundraising & Communications strategy as a member of the Fundraising & Communications Team

Improve supporter acquisition and retention through digital channels, building engagement and loyalty.

Source, generate, edit, schedule and post written, visual, audio and video content that drives brand awareness, is shareable and encourages actions to generate income.

With guidance, deliver outstanding and innovative communications for different audiences and across multiple channels which align with hyh’s Comms plan.

Inspire, inform and motivate supporters to give to hyh as well as demonstrating the impact of their donations on beneficiaries. 

Learn to manage a calendar programme of social media and website activity.

After training, act as the first point of contact for social media and our website, responding appropriately and championing and signposting people to the work of hyh

Create and update content for hyh’s website

Develop and grow TikTok content which is engaging and educational, becoming hyh’s expert on this channel

Create digital materials to support the Fundraising team across all income generation streams with their activities and campaigns throughout the year.

Over time, act as a brand champion within hyh, promoting the use of social media and encouraging greater understanding of the website and social media channels

Keep abreast of new developments, trends and technologies, identifying and proposing new digital opportunities for hyh.

Understand, evaluate and circulate social media and website analytics.

Develop digital projects to support delivery of hyh’s services to support young people facing homelessness

Full Job Description available attached to Job Advert.  

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter or video no longer 3 minutes to share your skills and experience along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.  

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so