Service Manager (Mental Health in Schools Team)

Hammersmith and Fulham, Ealing and Hounslow Mind have an exciting opportunity to be part of an innovative and developing service supporting the mental health of children and young people. Working closely with schools in the borough of Hammersmith and Fulham, you will support a diverse staff team to deliver a large NHS contract.

If you do not meet all of the requirements of the role but have comparable knowledge and experience, we would be happy to consider your application, or talk to you in advance of an application.

Key Responsibilities

• Line management of a team of mental health professionals and of trainees based in schools.
• Contract management (Large NHS contract)
• Responsible for supporting the team
• Holding relationships with all key stakeholders (NHS partners, ICB, Schools, Local Authority, university partners)
• Ensuring service meets or exceeds all targets.
• Building on an existing programme and expanding the service into new schools using learning so far.
• Working closely with the Clinical Lead to ensure safe delivery of services and that staff are supported.
• Ability to support staff to work with diverse range of children and families, and tailor services to reach young people who may be disengaged from school, have specific additional needs or diagnoses.

You will have: 

• At least 3 years’ experience of managing a complex service supporting young people with a variety of needs, ideally within a mental health context 
• A passion for supporting and developing staff 
• A commitment to improving the lives of young people living in our boroughs through high-quality mental health support. 
• Experience of working on (ideally managing) a commissioned service within a Third Sector Organisation 
• Ability to engage and maintain relationships (e.g. with schools, commissioners)  
• Experienced in delivering a service within budget and meeting all KPIs and contract requirements.  
• Skilled in working closely with colleagues (e.g.Clinical Lead) and clearly sharing roles and responsibilities.  
• Having a creative approach to problem solving and developing the service to meet the needs of diverse young people, families and schools.  

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.  

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

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