Impact and Evaluation Manager

Job Description – Impact and Evaluation Manager 

Reporting to: Senior Analyst

Location: Hybrid/London or Sheffield with regular travel 

Contract: Permanent

Hours: 35hrs

Salary and Grade: 5NO/LO-National £30,598 - £32,208/ London £33,709 - £35,484

 

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

 

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to over 8,000 frontline charities and community groups.The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than 4.5 million tonnes of food go to waste in the UK, enough for 10 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help use surplus food to support those struggling to make ends meet, and strengthen communities across the UK through our network of local charities and community groups. We are fortunate to benefit from the support of major retailers, the media, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.  

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values:   Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries  

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

 

The role

Reporting to the Senior Analyst and collaborating closely with our Public Affairs, Policy and Campaigns Consultant, you will help to ensure that FareShare has a robust impact and evaluation framework and deliver research projects that are able to clearly articulate and demonstrate the social and environmental outcomes of its work.

This role is central to an evidence-based culture and embedding evaluation into service development and delivery across our service. You will help shape the future of the charity by working with colleagues across FareShare, ensuring that impact and evaluation insights are used to drive service improvement and innovation. You will be supporting qualitative and quantitative research projects across key stakeholders and provide insight for our Marketing and Public Affairs work.

You will ensure that all outputs are brought to life and communicated across both internal and external communications channels to deliver compelling narratives which highlight the social and environmental impact of FareShare’s work. Ultimately, helping to deliver more food to FareShare’s charity beneficiaries.

This is an exciting time to join FareShare as it has gone through tremendous growth and change. This role is critical in evidencing FareShare impact, through designing, developing, and implementing organisational wide monitoring, evaluation and learning initiatives. It also presents a unique opportunity to combine both social and environmental impact measurements.

We are looking for someone who is passionate about impact and evaluation with strong qualitative and quantitative analytical skills, the ability to transform data into engaging insights and great at communicating with a wide range of audiences.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

 

Main areas of responsibility: We don’t need you to have experience in all these areas, we’ll train and support you in the role, but here is a flavour of what you’ll be doing day to day.

 

• Support Impact and Evaluation work across FareShare. This will include:

Reviewing and updating the Impact & Evaluation frameworks, including FareShare’s Theory of Change.

Developing measurement tools and support with measuring impact in a robust and consistent way, that’s informed by FareShare’s Theory of Change

Analysing data and providing meaningful data insights.

• Support FareShare’s Public Affairs and Policy function to ensure asks of government are well evidenced
• Collaborating cross-departmentally with marketing, public affairs, fundraising, FareShare’s ESG manager and with FareShare’s network of Regional Partners to design and implement impact measurement tools and engagingly communicate these
• To support the development and implementation of evaluation projects that will help FareShare in getting a better understanding of its’ community; their needs; and how to maximize the social value of its’ work, including FareShare’s Annual Impact Survey
• Helping in producing briefs and coordinating external evaluation project, including engaging with academia, managing relationship with universities and supporting research into the gap between waste and surplus related to health, such as FareShare’s Social Return on Investment research
• Producing high quality impact reports for internal and external stakeholders, including FareShare’s Annual Impact and Annual Report
• Analysing survey data, paired with research of wider context
• Summarise and disseminate complex information in a simple, accessible way to develop consistent sources of truth and share key information organisation wide
• Helping to improve Impact & Evaluation practices across FareShare, with a focus around environmental outcomes/impact to measure environmental impact in line with FareShare’s Theory of Change outcomes

 

Essential Criteria: These are things we really need you to have to succeed in this role. If you meet these criteria, we’d really like to hear from you.

1.    1-3 years’ experience of a similar role or working on Impact & Evaluation and research projects

2.    In-depth knowledge and experience of impact measurement and evaluation methods, tools and techniques, such Theory of Change, logic models, quantitative and qualitative analysis, using evaluation frameworks

3.    Experience analysing, interpreting and presenting internal data and contextual research into engaging insights for a variety of audiences

4.    Strong communication & stakeholder engagement skills, such as report writing, stakeholder engagement, generating impact reports, presentations

5.    Experience with project management and collaborating cross-departmentally to drive evaluation or research, such as co-designing impact measurement tools, conducting surveys, leading working groups

 

Desirable Criteria: Even if you don’t meet the criteria below, we’d still like to hear from you, these are just an added bonus!

1.    Experience of collaborating with a) marketing b) a dedicated IT and data team c) public affairs and policy team, to implement impact measurement tools and building compelling narratives

2.    Experience updating Theory of Change, familiarity with change methodologies and why they are important

3.    Experience designing and carrying out surveys to measure impact

4.    Experience of designing, executing and embedding measurement frameworks.

5.    Experience of policy research and policy development support.

6.    Experience of working cross-functionally within a busy organisation meeting project deadlines

7.    Experience of briefing and managing external consultants

8.    Experience of building contacts with and working alongside academic partners

9.    Able to develop strong internal and external relationships

10.  Ability to think creatively and use data to tell stories

11.  Experience interpreting publicly available data to build an understanding of the wider context and setting

12.  Experience of, or willingness to develop data visualisation skills, such as PowerBI, Tableau, QGIS

13.  Highly numerate and computer literate, including excellent Microsoft Excel and PowerPoint skills, as well as a wider range of project management, CRM and internal communication tools.

14.  Knowledge of, and interest in, FareShare’s mission

 

Competencies and behaviours: These are key to you succeeding in this role.

1.    Good communication skills, written and verbal

2.    An enquiring mind, highly organised with good attention to detail

3.    Proficient IT skills, including all Microsoft office packages; specifically, an advanced user of Excel with technical skills to analyse data

4.    Enthusiastic approach

5.    Flexibility and ability to work well as part of a team and independently

6.    Curiosity and empathy with FareShare’s mission and strategy

7.    A commitment to Equality and Diversity 

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan