Volunteer Programme Lead

The Volunteer Programme Lead will be part of Coin Street’s Youth and Community Programmes Team, reporting to the Community Participation Manager. Coin Street have partnered with Bright Centres, St John’s Waterloo and Oasis Hub Waterloo, who jointly support up to 200 volunteers annually, investing their time and skills to benefit the Waterloo community. 

As Volunteer Programme Lead, you will work closely with our four organisations, taking a lead role in recruiting volunteers, and improving systems and processes. You will ensure that volunteers are onboarded, trained and better able to access the broad range of volunteering opportunities on offer. This will include removing barriers to ensure volunteering is inclusive and more accessible for people with disabilities and additional needs. 

Specific responsibilities will include: auditing the existing reach and scope of volunteering across the four organisations; developing a rich and varied programme of volunteering activities; identifying and recruiting local people who would benefit the most from volunteering; connecting individuals to opportunities; managing a budget; risk assessments and safeguarding compliance; planning meet ups and events; and monitoring and evaluation. The post holder will also chair quarterly meetings and strengthen the relationship between partner organisations. 

To be a successful candidate, you will need to demonstrate experience of volunteer management, including knowledge of best policies and practice. You should have project management skills, experience in developing and implementing effective systems and processes, and an ability to support diverse communities. The candidate must have a sound working knowledge of safeguarding and proficiency in Microsoft Office.  

Ideally you will have experience in reporting to stakeholders, knowledge of the local area, and expertise in promoting inclusion and accessibility. 

About Coin Street Community Builders 

We provide the opportunities and spaces for people to lead their own change.  

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.  

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.  

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.   

Contract   

Fixed-Term (24 months), Full-Time (35 hours per week) 

Salary   

£40,000 per annum  

Extras 

• 27 days’ annual leave (excluding bank holidays)/Equivalent of 35 days annual leave (including Bank holidays), pro rata for part-time staff 

• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)/Auto-enrolment qualifying pension for zero hours staff 

• Health and wellbeing support, including online mental health therapy sessions   

• Free gym membership at Colombo, annual flu jabs 

• Commitment to training and development 

Closing Date   

Please submit your application by midday on Wednesday 9 April 2025. Please note that incomplete applications will not be considered.  

We are encouraging people who live in Waterloo and surrounding areas to apply for the role. We will be hosting a drop-in coffee morning on Thursday 26 March from 9-11AM at Waterloo Action Centre. Please attend to learn more about the role and ask any questions. 

Interviews will be held at St John’s Waterloo (Waterloo Road, London SE1 8TY) on Thursday 24 April 2025, and will be expected to last up to two hours. There will be a 20-minute activity that candidates will lead with volunteers, followed by a written activity.  

Successful candidates will be required to undertake an Enhanced DBS check.