Jobs

Job Title:                   Brand Manager 

Reporting To:            Senior Marketing & Campaigns Manager  

Salary:                      £40,000-£45,000

Contract Type:         Permanent, 37.5 hours per week, Monday-Friday

Location:                 Hybrid – Home working and across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, Canary Wharf)
 

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste. 

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living. 

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 

Purpose of the Job:
The Brand Manager will play a key role in helping to build our ambition to become London’s best loved charity. 

You will have excellent experience in the charity sector and love managing brand and marketing campaigns, which you will either drive to completion or help shape and deliver in collaboration with colleagues and a roster of brilliant agencies who support the charity pro-bono. You’ll be experienced across multi-media channels including Out of Home, TV, Radio and digital.

You will have experience of working across the multiple disciplines of brand marketing & communications and have a good understanding of how digital channels can optimize brand awareness and build understanding of our work, support income generation and increase our impact. 

This is an exciting and varied opportunity and you will play a key contributing role to the brand refresh work which starts in January 2025, working with the Director, Head, Senior Marketing & Campaigns Manager and external brand experts. Importantly, you will also work with teams across the organisation from volunteering to food supply to educate them about how to use our brand, acting as brand guardian.  As part of this, you will establish a network of brand champions across the charity. 

You will also lead on writing key Felix reports, requiring outstanding copywriting and editing skills. This is a hands-on role and you will need to be willing to roll your sleeves up. 

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Job Title:                      Digital Marketing Manager 
 

Reporting To:               Senior Marketing & Campaigns Manager  
 

Salary:                         £40,000-£45,000
 

Contract Type:            Permanent, 37.5 hours per week, Monday-Friday
 

Location:                     Hybrid – Home working and across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, Canary Wharf)

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste. 

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living. 

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 

Purpose of the Job:

The Digital Marketing Manager will play a key role in helping to build our ambition to become London’s best loved charity and to become a digital first charity. This will include working closely to support the Senior Marketing & Campaigns Manager to develop and deliver a new digital and social media strategy.

You will have proven digital experience in the charitable sector, including a full understanding of the technical side of delivery and analytics, as well strong experience in developing creative content. 

You will oversee all social media and email marketing content and campaigns. You will also lead on building onboarding journeys for our key audiences including donors, volunteers, food suppliers and beyond, ensuring their long-term engagement and retention.

Together with the Senior Marketing & Campaigns Manager, you will lead on the redevelopment of the organisation’s website, working with external specialists to roll out a fully functioning and interactive website. This will include engaging with teams throughout the organisation to identify website content and functionality requirements. 

Supporting the optimisation of supporter engagement, you will have responsibility for digitally enabled platforms (for example the charity’s donate platform) and work with external sector specialists like Just Giving to deliver a frictionless supporter experience, understanding the importance of data management and compliance. 

You will have experience and a keen interest in Artificial Intelligence, leading on this area of work and how we can use AI to meet the growing needs of the Marketing & Communications Team.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Fixed term maternity cover contract for 12 months

London based with the option of hybrid working in the office and from home*

We are looking for an enthusiastic and creative Project Co-Ordinator to provide maternity cover within the Practice team (P&D Directorate) at the Chartered Society of Physiotherapy (CSP).

You will be working with us to provide project management support to a range of priority projects across the Practice and Development directorate and support project teams using project management methodologies and structures including reporting of the risk register for the projects, working with the project managers and sponsors to mitigate any identified risks/issues. As part of the team, you will play an active role in supporting and progressing a range of projects which will enable members to develop and innovate within practice.

The role requires engagement with a wide range of stakeholders including CSP members, other AHP colleagues, educators and key health decision makers. You will be comfortable delivering member facing services, communicating key messages, promoting resources and activities developed by the team, as well as contributing to the planning and development of priority areas.

The role requires someone who enjoys working collaboratively with colleagues across the CSP but is also able to take ownership of designated areas of responsibilities to support established programmes of work. Furthermore, it also requires the ability to demonstrate leadership behaviours in one’s own role, and to manage upwards where appropriate.

To succeed in the role, you will need excellent organisational, information management and technology skills to deliver and develop projects and resources, as well as excellent skills in capturing, synthesising and analysing data. You will also need strong communication and organisational skills to manage a varied workload working to defined deadlines.

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 64,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 30th January 2025.

Interview: 12th February 2025.

The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. 

NO AGENCIES

The Team and HR Coordinator will help ensure that Purposeful Ventures runs smoothly and efficiently. You will work closely with the COO and Head of People, taking a proactive and varied role in the running of Purposeful Ventures, our office and facilities, and leading on the coordination of our HR administration. You will be anticipating and responding to team requirements so no two days will be the same – for example, signposting staff, supporting set up of project workshops, arranging team away days, minute taking, issuing contracts and welcoming and orientating new employees. Working with Purposeful Ventures colleagues, you will help make sure staff are supported in HR and administrative matters and that they have an exceptional employee experience at Purposeful Ventures.

This role would suit someone keen to gain exposure to the breadth of operational functions and further develop their expertise in HR. The Team and HR Coordinator will be organised and will have fantastic attention to detail, a strong can-do attitude and a willingness to proactively contribute to the team in multiple different ways. You will enjoy working flexibly and collaboratively and forming strong relationships within Purposeful Ventures and beyond.

At Purposeful Ventures you will find a great team of colleagues and a supportive and flexible working environment where your skills will be valued and developed. We can offer training opportunities to help you grow professionally, including CIPD qualifications.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will ensure the smooth running of all Board meetings and activities, through administrative support to the Board of Trustees and Corporate Services team. This will include attendance at all quarterly board meetings and some subcommittee meetings.
• As well as ensuring practical arrangements are in place for the meetings, you will work closely with the board of trustees and relevant managers, to ensure that actions are completed to ensure the board is running at maximum effectivity.
• You will also be responsible for ensuring legal compliance with our governance systems, and maintaining CSTM’s policy audit.
• You will have excellent organisational and administrative skills, as well as being comfortable working with trustees and supporting and liaising with employees of all levels. Previous governance experience is desirable, but we are looking for the right candidate so training will be provided. You will have experience in providing administrative support with excellent IT, interpersonal, minute taking and organisational skills.
• This role is 4 days per week (28 hours). There is a requirement to attend all quarterly board meetings in person. Board meetings and subcommittee meetings are usually held outside of usual working hours. Time off in Lieu (TOIL) will be given for any meetings attended scheduled outside of your usual working hours.

Full job description can be found on our website

Salary: £23,815 (£29,769 pro rata)
Closing Date: Tuesday 4th February
Interview Date: Monday 10th February

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We have been delivering this role for 2 years now and there are established systems for delivery, training and development as well as an active weekly Neurodiverse Support Group. This project is part of the community mental health transformation programme (CMHTP), an initiative across England that aims to address the long-term challenges faced by people with severe and enduring mental health conditions and their carers in NHS community mental services.

A new model of care has been developed which will remove barriers between primary and secondary care, promoting better integration between services.  This new model of care aims to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions as well as offering holistic/personalised care and support to patients and their carers. 

RB Mind as been commissioned by South West London and St George’s Mental Health Trust (SWLStG) to provide peer support and partners include Richmond AID, Age UK Richmond and Crossroads Care. Each partner organisation will have a specialist area. Crossroads will be supporting carers, Age UK will support older people and Richmond AID will have a focus on supporting people with neurodevelopmental conditions.

Richmond Borough (RB) Mind, as the lead provider, work with partners to provide mental health peer support in the community to adults who are currently accessing mental health support or have done so in the past. The aim is to help people to access the right services to support their needs to recovery valuing lived experiences and using peer led approaches. Richmond AID’s peer support role will also have a focus on people that experience neurodevelopmental conditions such as people with autistic spectrum disorders, Aspergers, or people with ADHD.

The Peer Support Worker will work alongside a team of Peer Support Workers to provide one-to-one support and work with people referred by the Integrated Recovery Hub in Richmond to co-produce group peer support initiatives, as well as working with team members at Richmond Borough Mind and their partners to establish this new service. 

About you

You will be passionate about supporting people on their mental health recovery journey. You will have lived experience of mental health and have experience of using mental health support services.

The role will involve

• Working in partners and liaising with staff in Mind and & SWLSTG as well as peer supporters in other organisations
• Support clients on a one to one basis
• Carrying out support assessments
• Managing a caseload of clients
• Develop links with community resources

Many of the clients you support will have severe and enduring mental health conditions and may have suicidal ideation. Experience of working with, or an understanding of how to support, people with severe and enduring mental health conditions will be an advantage.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

About peer support

Peer support is about people using their lived experience to support others in similar situations. Peers lived experiences of mental distress, caring for someone with a mental health condition, or accessing mental health services will be used to build rapport and support the recovery journey of others.

The peer relationship is one of shared responsibility, two-way interactions, mutual benefit, and self-determination. Peers will offer a listening ear and their own experience, as well as emotional and practical support.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

This is an exciting opportunity for a trained Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor
• Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
• Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 3 February 2025

Interviews will take place on Wednesday 5 February 2025

For further information and an application pack please go to our website via the Apply button!

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Role Summary

We are excited to recruit a Project Associate with Lived Experience of mental distress to Neurodiverse Connection to co-lead on a Lived Experience Review commissioned by a NHS organisation, as part of their Quality Transformation Plan for Inpatient care. 

The project seeks to understand the experience of patients (and their families/carers) who have been patients in out of area placements in the independent sector and also also seeks to gather the views and experiences of care from those within seldom asked groups to understand the inequalities experienced. This will be facilitated through either in-person or online interviews conducted by individuals with lived experience from Neurodiverse Connection.

The learning from the project will be combined with existing learning from Trust and presented to the Trust as a written report, alongside an in-person workshop to explore and reflect on the learning.

Role Description

• To co-lead the recruitment of participants, through liaising with NHS and private organisations, and utilising own networks.
• To co-lead the development of interview schedules and interactive feedback workshops.
• Organise and co-ordinate workshops with seldom heard groups and those with lived experience of out of area inpatient admission.
• Ensure participation in the project is accessible to all.
• To co-lead the data collection, ensuring quality and high levels of data governance.
• Conduct interviews with those in those participating in the lived experience review, both face to face and online.
• Facilitate group workshops with seldom heard groups.
• Conduct qualitative analysis of the data to identify themes, and incorporate these into feedback and recommendations to the commissioning NHS organisation.
• To provide written and verbal progress reports.
• To ensure that all the work is rooted in the lived experience of patients and carers.
• Provide leadership support to the research assistant.
• To represent Neurodiverse Connection nationally, regionally and locally as appropriate and to promote the work that we do.
• To work alongside the Neurodiverse Connection staff and associate team to ensure delivery of high-quality work.
• Travel nationally, with some within the areas of Bristol, North Somerset, North East Somerset, South Gloucestershire, Bath, Swindon and Wiltshire, will be required to deliver work to teams and organisations.

Personal Specification can be found in the application pack 

Recruitment Details

Recruitment Timeline

• Deadline for applications: Monday 3rd February 10am
• Applicants notified if shortlisted: Tuesday 4th February 2025 by 5pm
• Dates of online interview: 11th, 14th or 18th February
• Interviewees notified if they have been successful: no later than Friday 28th February

How to Apply

The application process is two stages. 

Stage 1

Download and complete the application form.

• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form. 
• Email the completed application form to our recruitment email address.

Stage 2

If you are shortlisted you will be invited to attend an online interview.

You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to present on a question for 10 minutes. We will share the presentation topic when we invite you to attend the interview.

Please note we do not accept CVs.

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour full time working week.
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays pro rata.
•  Access to a wellbeing fund.

Further details can be found on our website.

The project seeks to understand the experience of patients (and their families/carers) who have been patients in out of area placements in the independent sector and also also seeks to gather the views and experiences of care from those within seldom asked groups to understand the inequalities experienced. This will be facilitated through either in-person or online interviews conducted by individuals with lived experience from Neurodiverse Connection.

The learning from the project will be combined with existing learning from Trust and presented to the Trust as a written report, alongside an in-person workshop to explore and reflect on the learning.

Role Description

• To support the recruitment of participants, through liaising with NHS and private organisations, and utilising own networks.
• To support the development of interview schedules and interactive feedback workshops.
• Support the delivery of workshops with seldom heard groups and those with lived experience of inpatient admission.
• Ensure work adheres to high levels of data governance by following processes set by the project team.
• Conduct interviews with those in those participating in the lived experience review, both face to face and online.
• Facilitate group workshops with seldom heard groups with the support of the project team.
• Input into the qualitative analysis of the data to identify themes, and incorporate these into feedback and recommendations to the commissioning NHS organisation.
• Input into written and verbal progress reports.
• To ensure that all of the work is rooted in the lived experience of patients and carers.
• To represent Neurodiverse Connection nationally, regionally and locally as appropriate and promote the work that we do.
• To work alongside the Neurodiverse Connection staff and associate team to ensure delivery of high-quality work.
• Travel nationally, with some within the areas of Bristol, North Somerset, North East Somerset, South Gloucestershire, Bath, Swindon and Wiltshire, will be required to deliver work to teams and organisations.

Personal Specification can be found in the application pack 

Recruitment Details

Recruitment Timeline

• Deadline for applications: Monday 3rd February 10am
• Applicants notified if shortlisted: Tuesday 4th February 2025 by 5pm
• Dates of online interview: 11th, 14th or 18th February
• Interviewees notified if they have been successful: no later than Friday 28th February

How to Apply

The application process is two stages. 

Stage 1

Download and complete the application form.

• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form. 
• Email the completed application form to our recruitment email address.

Stage 2

If you are shortlisted you will be invited to attend an online interview.

You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to present on a question for 10 minutes. We will share the presentation topic when we invite you to attend the interview.

Please note we do not accept CVs.

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour full time working week.
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays pro rata.
•  Access to a wellbeing fund.

Further details can be found on our website.

London, £30,000-£35,000 depending on experience, 36 hours per week, permanent

Do you enjoy problem-solving? Are you customer service focused?  Are you confident in using existing software and have an interest in new and emerging technology?  If you are looking for the next step in your facilities management or IT career, you could be our next Facilities and IT Support Officer.

Working for us means you will be supporting our mission to lay the foundations for ground-breaking new discoveries and life-changing advances. We give hope to people whose health conditions are overlooked, by supporting research in areas that are underfunded. We invest in the brightest and best researchers, ensuring the next generation of scientists can continue to solve the biggest challenges facing human health.  We are a broad and ambitious medical research funder and we operate to the highest professional standards. 

As our Facilities and IT Support Officer you will play a crucial role in delivering our new five-year strategy, Giving hope through life-changing medical research, by ensuring our office operates efficiently and effectively, and our team are supported with a first class operations function.

Your main responsibilities 

• Maintaining the office including liaising with external service providers for the maintenance of fixtures and fittings, H&S equipment and supplies such as fire prevention/detection/fighting equipment, and other service contracts.  Troubleshooting facilities issues as they arise, escalating as necessary.
• Supporting the discharge of the organisation’s health and safety responsibilities by undertaking H&S risk assessments, managing Display Screen Equipment (DSE) assessments, creating Personal Evacuation Plans, carrying out health and safety inductions for new starters and serving as a member of the charity’s first marshal and first aider team.
• Acting as the primary contact for our IT service provider, liaising with them to resolve problems with office equipment or software.  Supporting staff and visitors with IT-related matters, resolving common IT issues where possible, delivering training and developing training guides on IT equipment and software.
• Processing new starters including liaising with the IT service provider for the provision of new accounts and equipment; setting up new accounts in the house style and adding users to email and chat distribution lists; inducting new staff on the use of IT equipment and software.  Arranging the closure of accounts of leavers and managing the retrieval of IT equipment.  Managing secure access provisions to the charity’s offices.
• Supporting the implementation of policies and practices which put environmental sustainability at the forefront of our business operations and our office.  
• Supporting office design planning and reconfigurations or moves, ensuring the office meets the needs of our growing team.

What you will bring

• We would like to hear from you if you:
• Have experience in facilities management or providing IT support.
• Have experience in fulfilling (or a demonstrable understanding) of office health and safety requirements.
• Can find solutions to problems and take responsibility for ensuring these are resolved.
• Are able to negotiate and manage relationships with external providers, such as trades people.
• Can demonstrate a good level of general IT skills and assist others with resolving common issues.
• Can confidently work with the Microsoft 365 package (specifically excellent M/S Word, and good M/S Excel, M/S Teams, M/S SharePoint).
• Can demonstrate an understanding of basic ‘backend’ IT administration, such as printer setup, user account settings, shared mailboxes).
• Can provide excellent customer service.

Our offer

• £30,000-£35,000 depending on experience, full-time (36 hour week); willing to consider part-time (min. 0.8 FTE)
• 30 days of annual leave per year plus bank holidays (some of which can be used flexibly)
• 10% maximum employer pension contribution
• Life insurance at four times salary
• Enhanced family-related leave and sickness leave
• Learning and development programmes and external training opportunities
• Generous additional benefits including regular team lunches, annual health assessments and optional social programme
• The opportunity to join a dedicated team making a difference to human health

We value spending time working in-person to develop strong connections with each other and with our mission.  As the role will be responsible for supporting the delivery of the day-to-day management of our office in Central London, it will be suited to somebody looking for a position that is predominantly office-based (Monday-Thursday), although there will be opportunities for remote working (Fridays).

Please see our website on how to apply

Closing date: 05 February 2025

Interviews: 17 February 2025

Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations Awards and recognised for excellence in workplace wellbeing at the 2024 Culture Pioneer Awards, is looking for a Senior Marketing & Communications Officer to join our dynamic team.

Who Are We?

We’re the pharmacy profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational change and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.

What’s the Role?

The Senior Marketing & Communications Officer will play a key role in delivering our marketing, communications, and fundraising strategy. Reporting to the Marketing & Communications Senior Manager, you will:

• Develop and implement targeted marketing plans to promote our wellbeing focused services and grow awareness of our work.
• Lead the creation of compelling digital and print content, including video production and editing.
• Manage our social media channels, delivering engaging and impactful campaigns.
• Enhance our website’s content and functionality, using analytics to measure and improve performance.
• Collaborate with internal and external stakeholders to amplify our mission, strengthen relationships with supporters, and foster new partnerships.
• Support press and media interactions, developing stories to highlight our impact.
• Contribute to wellbeing and fundraising campaigns and event coordination to drive income and engagement.

What We’re Looking For:

We’re seeking a creative and driven individual with:

• At least three years of experience in marketing and communications, ideally within the charity sector.
• Proven expertise in content creation, social media management, and digital marketing tools.
• Proficiency in video editing software (e.g., Adobe Premiere Pro) and design platforms like Canva or InDesign.
• Strong written and verbal communication skills, with excellent attention to detail.
• Experience in website management (e.g., WordPress) and data analysis to drive performance improvements.
• A passion for storytelling and generating media coverage to highlight impactful work.

Why Work for Us?

At Pharmacist Support, we take a holistic approach to reward and recognition, putting people at the heart of everything we do. Our culture is built on flexibility, inclusion, and wellbeing, offering:

• A focus on physical, mental, and financial wellbeing in alignment with our mission.
• Opportunities for professional development and career progression.
• A supportive, inclusive environment that values diversity and fosters collaboration.
• Flexible working arrangements to help you thrive both personally and professionally.

This is a hybrid role with flexibility on where you work. There is a requirement for the whole team to attend monthly in person team meetings in our Manchester office, as well as other ad-hoc in-person meetings.

How to Apply:

Ready to take on this exciting challenge? for information on how to apply please download the job pack.

• Application deadline: 12noon, 3rd February 2025.
• Interviews will take place on: 24th February 2025 at our Manchester office.

 Be part of something meaningful – join us and help shape the future of our charity!

Healthwatch

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public.

Healthwatch has a remit which covers all publicly funded health and social care services for adults and children.

The Advocacy Project delivers Healthwatch Brent, Healthwatch Kensington & Chelsea and Healthwatch Westminster – three of 152 local Healthwatch organisations countrywide. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard population groups.

About the role

The role of the communications and engagement officer is to promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable with networking with professional stakeholders and engaging with local residents with diverse experiences. This role is primarily based in Kensington & Chelsea, and we’re looking for someone who can understand and relate to the diverse local population.

Your role will include finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with external stakeholders through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback.

You’ll be responsible for a variety of internal and external communications for Healthwatch Kensington & Chelsea producing impactful communications across all platforms including our website, social media channels and newsletter. You’ll also produce informative and engaging content for our websites, keeping it fresh and relevant for our diverse audiences.

As well as developing our online presence, you’ll own the Kensington & Chelsea engagement plan. This will involve identifying engagement opportunities, working with the Volunteer Coordinator to ensure we have presence at events across the borough, and getting out into the local community to promote our service and hear from local residents.

Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. You will need to work in close collaboration with our other Healthwatch services in Westminster and Brent, and occasionally support communications and engagement in those areas when the need arises.

Key responsibilities

Engagement

î Develop a vibrant engagement plan for Healthwatch Kensington & Chelsea, ensuring that we reach a wide range of residents from different communities, with an emphasis on those most likely to experience poor health outcomes.

î Develop effective relationships with local voluntary organisations and community groups to promote the Healthwatch service and carry out engagement activities and signposting sessions.

î Practice culturally responsive engagement, demonstrating the ability to communicate and effectively interact with people across cultures with diverse protected characteristics, whilst maintaining openness and showing respect to people who have a different social or cultural background to your own.

î Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences, including engagement techniques appropriate to different audiences.

î Work in partnership with local community groups to support engagement in projects, including coproduction and joint communications.

î Take a lead role in making sure all Healthwatch Kensington & Chelsea activities involve people from all sections of the community, including seldom-heard communities.

î Work closely with the Volunteer Coordinator to ensure that volunteers are able to participate in engagement plans.

Communications

î Create engaging and up-to-date digital media content across all digital channels, including web content, Twitter and Facebook.

î Create regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.

î Design reports, presentations and stationery templates for the Healthwatch service, making sure all materials keep to the Healthwatch brand guidelines.

î Answer and respond appropriately to calls about the service, seeking guidance from the team where appropriate to give signposting support via phone and email.

î Keep up to date with best practice from Healthwatch England, by reading, attending courses and networking.

î Carry out any other tasks needed for the service to run smoothly, as directed by the Healthwatch Manager.

General responsibilities

î  Participate in team meetings, training and organisational development.

î  Contribute to monitoring reports.

î  Keep to our policies, including health & safety, safeguarding and risk regulations.

î  Work to our mission, vision, and values.

î  Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

î Good understanding of the NHS / social care, in particular the importance of patient voice and engagement for improving and developing services

î Experience of carrying out community engagement

î Experience producing communication materials for a variety of channels and audiences

î Experience of working with diverse communities, particularly in Kensington & Chelsea/ North West London

î Good understanding of health inequality and the role Healthwatch can play in reducing this.

î Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders ranging from local residents, colleagues, partners, trustees and commissioners.

î Excellent organisational skills, ability to take initiative and plan your own workload.

î Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.

î Willingness to attend further training and to adopt new procedures.

î Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values

Desirable

î Evidence of ongoing personal development and training related to the role.

î Previous experience of working within a Healthwatch service.

Experience of creating visual content such as digital graphics or video. 

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

As MCF's Policy and Advocacy Lead, you will have the opportunity to bring your skills and passion for creating change at an exciting time for the sector. With a growing network and community, MCF has been the infrastructure charity to British Muslim-led charities since 2007. Join our impactful and diverse team as we support our organisations and those that rhey serve.

Job role: Policy and Advocacy Lead

Employer: Muslim Charities Forum (MCF)

Salary: £37,500 - £39,375 per annum (Dependent on experience)

Hours: Full-time, 36 hours per week, Mon – Fri, in-office

Position: 24 month Fixed Term Contract

Location: London SE1 (nearest stations Waterloo and Lambeth North) 

Closing date for applications: 28th February 2025 5.00pm

Further information and to apply:

Please read the full Job Description and Person Specification 

Background: Muslim Charities Forum (MCF) is the UK network for British Muslim-led Voluntary and Community Sector Organisations. MCF seeks to support, connect, and represent these organisations so that they can all experience the blessings of the collective. Through our network we support almost 300 charities and community organisations.

We aim to collectively build a more accountable, transparent, and efficient British Muslim-led Voluntary and Community Sector, to improve our ability—both as individual organisations and as a sector—to contribute to a more just and sustainable world. With the support of our member organisations and the strategic investors of MCF, we work with a wider network of partners that includes non-member NGOs, regulatory bodies, civil society partners, academics and over key stakeholders in the sector.

Job Purpose: This post is kindly supported by City Bridge Foundation.

MCF has a small team, but our impact is far-reaching. Following a period of expansion, MCF is seeking an innovative, motivated and passionate individual to lead on its advocacy capacity building work, sector-wide advocacy work, and delivery of its strategic policy work.

The primary purpose of the role is to build capacity in Muslim-led Voluntary and Community Sector Organisations with differing scales of operating and programmatic focus areas. There will be a particular focus on those Muslim led organisations based in London.

You can expect to be leading on some of the areas as a priority in this role:

• Engaging in outreach with Muslim-led Voluntary and Community Sector Organisations.

• Producing relevant policy and advocacy capacity building materials suitable for those involved in Muslim-led Voluntary and Community Sector Organisations.

• Delivering capacity building engagements with those involved in Muslim-led Voluntary and Community Sector Organisations.

• Hosting roundtables and other group engagements to learn more about the policy and advocacy priorities of Muslim-led Voluntary and Community Sector Organisations.

• Strategically Managing a programmatic budget to outsource elements of MCF’s policy and advocacy capacity building initiatives.

• Building relationships with a range of stakeholders from across the Voluntary and Community Sector, Private Sector, and Public Sector to support capacity building initiatives with Muslim-led Voluntary and Community Sector Organisations. This is an exciting role overseeing MCF’s Policy and Advocacy Unit.

In addition to the above, you can also expect to be involved in:

• Monitoring the media for commentary relevant to the British Muslim led Voluntary and Community Sector and preparing responses on behalf of MCF.

• Engaging with parliamentarians and other key public sector stakeholders by representing MCF at a range of engagements.

• Leading MCF’s Policy and Advocacy Unit’s strategy and delivering associated outputs.

PERSON SPECIFICATION:

You will be passionate about driving positive cultural change in the Muslim led Voluntary and Community Sector by encouraging more productive engagement with public sector stakeholders.

You will be agreeing to, and working in alignment with MCF’s ethical principles, mission areas, and strategic priorities.

You will feel are energised by the prospect of becoming an expert within a small team, collaborating with a range of other skilled and talented colleagues within the sector.

You will feel comfortable with upholding a high degree of confidentiality, as the role is privy to sensitive discussions and being in environments where you have access to confidential information.

You will feel confident in fulfilling the key responsibilities listed in the sections below.

Advocacy Capacity Building:

• Directly communicating and interacting with Muslim-led Voluntary and Community Sector Organisations.

• Effectively managing relationships with Muslim-led Voluntary and Community Sector Organisations. • Proactively responding to requests for guidance and/or support on policy and advocacy related matters.

• Drafting briefings, primers, training materials and other capacity building materials to enhance understanding of policy and advocacy amongst key stakeholders.

• Scheduling and hosting roundtables and other events.

• Build and manage methods of two-way learning between British Muslim-led Voluntary and Community Sector Organisations and key public sector stakeholders.

• Building relationships with associates and other contractors focusing on matters relevant to advocacy, campaigning, political activity, political processes, research, or any other matters.

• Managing an advocacy capacity building programme.

• Managing a budget and seeing to the delivery of its associated projects.

• Representing MCF at public engagements hosted by Parliamentarians, Combined Authorities, Local Authorities, and other public sector organisations interacting directly with Voluntary and Community Sector Organisations.

• Building relationships with key stakeholders at different levels of public sector organisations. Broader advocacy, political engagement and external influencing:

• Support the CEO and the rest of the MCF team by developing policy reform suggestions supported by appropriate forms of evidence.

• Support activities to maintain MCF as a thought-leader and trusted source of guidance for policy and advocacy matters relevant to the British Muslim-led Voluntary and Community Sector.

• Identify opportunities to further develop MCF’s policy and advocacy strategy to fulfil MCF’s mission areas and strategic priorities as an infrastructure organisation.

• Coordinate activities to deliver outputs aligned with MCF’s policy and advocacy strategy.

• Monitor developments from the public and other sectors relevant to British Muslim-led Voluntary and Community Sector Organisations reported in the media, and draft appropriate responses.

• Provide guidance to MCF members and other organisations on navigating policy issues.

• Host and participate in MCF member roundtables, working groups and other events to learn more about their policy priorities and provide guidance where relevant.

• Coordinate research projects to develop bodies of evidence on matters relating to the Muslim-led Voluntary and Community Sector.

• Support the delivery of MCF’s advocacy campaigns and associated campaign activities.

• Commission external research and analysis to gather evidence to support MCF’s campaigns.

• Represent MCF in media engagement opportunities or requests for information from media stakeholders.

• Represent MCF at a range of events and other external engagements. 

Please note: This role is based in our office in London SE1, Monday to Friday (closest Tube stations Waterloo or Lambeth North). Remote working is not possible with this post due to the nature of the work. 

We are unable to sponsor applicants for visas. Applicants must be resident in the UK and have the Right To Work.

Successful applicants will be subject to relevant reference and identification checks.

Due to the volume of applications, we may be unable to respond to all candidates. If your application is short-listed, we will get in touch. If you have not heard from our team within 8 weeks, please assume your application has not met the criteria on this occasion.

No agencies please.

Thank you for your interest in Muslim Charities Forum. We look forward to receiving your application.

Are you a senior level fundraising professional seeking a new challenge? If so, we would like to hear from you.

As Head of Fundraising, you will have overall accountability for Trust’s fundraising strategy. You will need to be a skilled and strategic leader with strong interpersonal and management skills and a proven track record in senior level fundraising. You will also have experience in communications and promoting the brand of an organisation.

Reporting directly to the Chief Executive Officer, this pivotal role will work closely with the wider senior management team (SMT) and inspire and lead the Trust’s fundraising, marketing and communications team.

This role’s primary responsibilities will be as follows:

 Strategic Development and Implementation

 · Provide leadership, strategy and direction for the Trust’s fundraising, marketing and communications team comprising 16 in the UK and 3 in Nepal.

· Be part of the Senior Management Team (SMT), contributing to the Trust’s wider vision and strategic direction as well as providing updates and reports for the SMT and Trustees.

· As the organisational expert on fundraising, work closely with the Trust CEO and SMT to ensure that all fundraising activity reflects the vision and agreed priorities of the Trust.

Fundraising

· Implement the Trust’s five-year fundraising strategy (income c.£14m pa), and be accountable for the delivery of operational plans, defining targets and identifying new sources of income.

· Develop and implement fundraising policies and procedures ensuring all fundraising remains safe and legal, including all data held within the CRM

· Create a donor-centric culture within the Trust, implementing an accurate and robust system to deliver effective supporter journeys across all disciplines – individual giving, major donor, legacy, trust and corporate, and community fundraising.

· Keep abreast of current fundraising trends and standards as well as historic analysis of our own activities to optimise all fundraising approaches.

 Budgeting and Reporting

· Preparation of the annual fundraining income and expenditure in line with the GWT budget cycle and management of in-year income and expenditure, including variance analysis of financial performance against budgets and forecasts for the 12-month period.

· Work closely with the Head of Finance GWT and the Finance team in Nepal to agree the details and split of unrestricted and restricted projects to be funded each year.

Leadership and Line Management

· Provide strategic direction to all areas of fundraising, nurturing team members to develop their knowledge and expertise, and maintaining a passionate and engaged group of staff committed to delivering excellence for the Trust.

· Coach, inspire and motivate direct reports and other members of the team as well as providing guidance and direction to deliver their objectives and develop their skills and expertise in their roles.

KEY SKILLS, QUALIFICATIONS AND KNOWLEDGE, AND PERSONAL ATTRIBUTES

Applicants for this position should be able to satisfy the following criteria:

Experience:

Essential

· Senior level successful track record in a charity fundraising environment

· Developing and implementing strategies and operational plans successfully for fundraising, marketing and communications

· Setting, managing, and reporting on six figure+ budgets

· Experience of leading and managing a successful team

· Experience of brand development and management

· Demonstrable experience of shaping organisational objectives

· Educated to degree or relevant experience

Desirable

· Project management qualification or relevant experience

· Experience of working in the NFP sector, ideally within humanitarian/development or military causes

• Experience of using CRMs

Skills/competencies:

Essential

· Excellent written and verbal communication skills and attention to detail

· Extensive IT skills, including MS Office

· Budget management, financially literate

Desirable

· Strong proof-reading skills

Membership of a relevant professional body 

Knowledge:

Essential

· Knowledge of legislation, regulations and best practice in fundraising and marketing

· Fundraising fundamentals

· PR techniques and digital marketing (inc. PPC & AdWords)

· Branding/style trends and standards

· Fundraising and social media landscape

· An appreciation of strategic issues – and how marketing can inform them

· Using analytics and consumer behaviour to shape activities

Desirable

· Prior experience of and/or involvement with marketing & communications.

Personal attributes:

Essential

· Strong interpersonal and people management skills

· Ability to influence and persuade a diverse range of stakeholders

· Ability to multi-task, prioritise and solve workloads on own initiative

· Strong communication and negotiation skills

· Creative thinker, enthusiastic and flexible

· Approachable demeanour

· Willingness and ability to work additional hours as required at events and business meetings (for which TOIL is offered)

· Empathy with The Gurkha Welfare Trust cause

Desirable

· Interest in social causes

Interest in Nepal/military