Macmillan Welfare Benefits Caseworker

Citizens Advice Birmingham
Birmingham, West Midlands (On-site)
£31,688 per year
Full-time
Permanent
Job description

Hours of Work: Full time 36.5 hours p.w    

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull

We are looking for an enthusiastic caseworker who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

Role purpose

The Welfare Benefit caseworker will provide a high quality advice service for people affected by cancer.

The post holder will provide this service in outreach settings across Birmingham and Solihull. Delivery will be integrated within cancer care teams, to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

For a job pack contact us.

CV’s not accepted

Closing Date: 8th July 2024 at midday

Interview Date: Monday 15th July 2024 

Posted on: 18 June 2024
Closing date: 08 July 2024 at 12:00
Tags: Advice, Information, Support Worker, Social Work